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This question is about client service coordinator, service coordinator, and customer support coordinator.

What does a service coordinator do?

By Zippia Team - Nov. 17, 2021

A service coordinator does several operations for their company. As a service coordinator, you will work with clients to provide quality service and ensure clients get the services they need.

This position demands heavy customer service, as the service coordinator is often the initial contact, so having good people skills is a must. You will also need to build strong relationships with our partners and service providers to ensure clients receive the best care possible.

A service coordinator also is expected to coordinate several operations for their company. They commonly are employed in a sales or operations department and have direct relations with clients, employees, and vendors.

Responsibilities of a Service Coordinator:

  • Answering incoming phone calls

  • Placing return phone calls

  • Handling email correspondence

  • Scheduling appointments with clients

What does a service coordinator do?

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