This question is about service specialist.

What is a live service specialist?

By Zippia Team - Nov. 17, 2021

A live service specialist uses a method of customer service or support that offers instant assistance to customers. This is done using technology such as a messaging app, online chatbot, phone call, or video chat.

A live service specialist provides customers with a way to get quick answers to questions about products. They are there to solve problems in real-time, which provides customers with a greater level of security.

There is a growing demand for live service specialists as companies move to a greater virtual presence in the market. This added support allows companies to give their customers more personal access when things have become very impersonal.

They allow customers a means to reach a specialist if they have product or service issues, need assistance in installing a new product, or answer any questions in real-time.

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