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This question is about Walmart.
What is a personal shopper at Walmart?
A personal shopper at Walmart is a Walmart store associate who fulfills customers' online orders. This means they locate the requested items and assemble them in the Pickup Today designated areas of a Walmart.
Here is a more detailed list of the duties of a Walmart personal shopper:
Processes orders placed by online shoppers
Communicates with the customer via live chat, telephone calls, or emails in order to receive correct online orders
Advises customers on substitutes for unavailable or discontinued products
Ensures that customers' orders are selected accurately, scanned, and packed properly
Reporting challenges such as inferior products and supply shortages to the management
Assists with the packaging of the assembled orders
Facilities the curbside collection of orders, loading, and payments, where applicable
Collaborates with departments in ensuring fast and efficient deliveries of online orders
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