What is the hiring process at Blue Cross and Blue Shield?

Once you have logged in or created an account you will be asked to submit your resume and answer additional questions. Make sure you continue all the way through the application in addition to completing the initial profile information.

If the hiring manager likes what they see, they will send you a link to complete an online interview. The online interview is completely automated. You will need to use a webcam and answer questions that appear on the screen. The questions will be related to why you want to work at Blue Cross and Blue Shield and the position in particular.

Once the hiring manager reviews the recording, they may send you an assessment to complete. The test is based on the job you apply for, meaning if you apply for customer service they test your people skills. The test for management relates to how you would handle certain scenarios when dealing with employees.

During the interview, anticipate having several people in attendance, including the hiring manager, potential coworkers or teammates, and someone from the talent acquisition team. Depending on the position, interviews may take a few hours.

Be prepared to answer questions about:

• Your background

• Your salary expectations

• Why you want to work at Blue Cross and Blue Shield

Blue Cross and Blue Shield uses behavioral and situation-based questions to help them understand the way you solve problems and meet challenging situations.

Common Blue Cross and Blue Shield interview questions include:

• Tell me about yourself.

• Where do you see yourself in three to five years?

• Why do you want to work here?

• What did you do in this situation (related to your previous work experience)?

• How did you solve this issue (related to your previous work experience)?

• What is your proudest accomplishment and how did you do it?