What is the hiring process at Macy's?

Macy's will request the personal information needed to perform a background check during the online application process. There are also questions about how many hours you can work and what department you want to work in.

You will also be asked to complete a personality assessment that takes between 35 to 40 minutes to complete. Depending on the position, you may be asked some questions related to the job responsibilities. It generally takes 24 to 48 hours for your application to be reviewed by a hiring manager, depending on the volume of applicants.

Following that, the HR Department will contact you by phone if they think you are a suitable candidate. The phone screening lasts between 10 to 15 minutes and involves questions relating to why you want to work at Macy's, your style, and your experience in customer service.

Common Macy's interview questions include:

• Why do you want to work at Macy's?

• What do you know about Macy's?

• What do you think an ideal customer service interaction would be?

• What is your favorite thing about fashion?

• Tell us about yourself.

• What are your strengths and weaknesses?

• How would you handle an angry customer?

• Do you believe customer service is important and why?

• Where do you see yourself in five years?