What is the hiring process at USAA?

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Zippia Team · Accepted Answer

The hiring process at USAA varies by position and usually takes 1 to 2 weeks from start to finish. The first step is to submit an application through the online career center. You will be prompted to set up a login ID and create a profile in order to submit your resume for a position.

Your application will be reviewed by a member of the recruiting team. If they determine that you are a good fit for the position, they will reach out to you and schedule an initial phone screening. This will assess your skills and interest in the position as well as give you the opportunity to learn more about the company and the role.

If you are still considered a good fit, you will be scheduled for your first interview. You may also be prompted to complete online employment assessments. This step should be completed prior to any interviews that have been scheduled.

Typical interview questions include:

"Tell me about a time that you overcame a critical obstacle."
"How would you handle a difficult customer?"
"What are your strengths and weaknesses?"
"Tell me about a moment of leadership that you displayed in a former work experience."
"Tell me about a time that you anticipated a problem and the steps you took to avoid it."

If you are still considered a good fit for the position, you will be scheduled for a second formal interview with the hiring manager or a member of the hiring team. After the formal interview, the hiring manager will review feedback and select an applicant for the position.

If you are offered and accept a position, you will be required to submit a drug test and undergo a background check prior to starting your new role.

What is the hiring process at USAA?

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