What is the role of a training manager?

Question

Zippia Team · Accepted Answer

The role of a training manager is to assess skill sets and employee progression, create training documentation, and successfully enact training protocols as needed by a department or company. Training managers must have extensive interpersonal skills and identify the strengths and weaknesses based on performance.

Training managers often work with new employees; however, it is also common for a training manager to work with current employees to ensure company consistency throughout the organization. They're also responsible for maintaining proper knowledge of best practices, employee efficiency and hurdles, and in-depth industry knowledge.

Another facet of the training manager role lies with their ability to see past, present, and possible incoming inefficiencies and find ways to remove them. Personnel is often referred to as training managers when a department considers a policy change, the company's industry has taken a new or progressive direction, or they need to refresh employee protocols department- or company-wide.