This question is about what an engagement manager does and engagement manager.

What makes a good engagement manager?

By Zippia Team - Feb. 10, 2022

A good engagement manager is a personable leader with good communication skills. An engagement manager's unwavering goal needs to be helping their customers succeed.

The sole purpose of an engagement manager is to ensure that both the firm they work for and the client they are servicing are satisfied. By raising up clients through their work, an engagement manager is also raising up their firm.

Being an engagement manager is not an easy job, and in fact, at times can be incredibly cutthroat. Some of the largest firms have stringent success policies, meaning that if you aren't actively pursuing relationships and curating existing ones in order to progress the company, you may be asked to leave.

Above all, an engagement manager needs to be able to always move forward, even through immense stress.

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