Asset recovery specialist vs student loan collector

Differences between asset recovery specialist and student loan collector duties and responsibilities

Asset recovery specialist example responsibilities.

• Manage university A/R processes and enforce tuition payment policy.
• Handle sensitive information given according to FDCPA regulations and standards.
• Create negotiation strategies that help increase revenue by reducing losses on third-party settlement transactions.
• Submit additional information request by insurance companies such as medical records, primary/secondary insurance explanation of benefits (EOB).
• Secure modification documents including HAMP and bank require documents.

Student loan collector example responsibilities.

• Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
• Provide effective and timely resolution whilst strictly adhering to the FDCPA regulations and policies.
• Supervise a group of 12 collectors and ensuring that FDCPA rules and regulations are followed.
• Maintain existing customer base by building strong relationships that includes contract negotiation and customer issue resolution.
• Research patient account information and make contact with insurance carriers to determine patient eligibility for Medicare benefits.
• Secure modification documents including HAMP and bank require documents.