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The differences between assistant managers of quality and managers's assistant/administrative assistant can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an assistant manager of quality, becoming a manager's assistant/administrative assistant takes usually requires 1-2 years. Additionally, an assistant manager of quality has an average salary of $107,087, which is higher than the $44,190 average annual salary of a manager's assistant/administrative assistant.
The top three skills for an assistant manager of quality include kpis, corrective action and OSHA. The most important skills for a manager's assistant/administrative assistant are inventory control, customer service, and financial reports.
| Assistant Manager Of Quality | Manager's Assistant/Administrative Assistant | |
| Yearly salary | $107,087 | $44,190 |
| Hourly rate | $51.48 | $21.25 |
| Growth rate | 3% | -8% |
| Number of jobs | 59,939 | 40,349 |
| Job satisfaction | - | 4 |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 49% |
| Average age | 48 | 50 |
| Years of experience | 6 | 2 |
Quality Assurance Evaluators ensure that customer service is delivered to the highest level by listening and performing call monitoring. These evaluators document the call results and provide feedback along with trend analysis. Their job is to attend client calibrations to gather information. Part of their task includes completing audits on internal call quality reports, recommending process improvements, and providing relevant information to immediate management and peers. As for the qualifications, these evaluators must excel in technical skills about the analysis of data required, have a professional demeanor, and maintain confidential information.
A manager's assistant, or administrative assistant, is responsible for providing support to the management by performing administrative and clerical tasks as needed. Some of the administrative assistant's duties include receiving and responding to customer's inquiries and concerns through e-mail, phone calls, and personal visits, scheduling meetings or important events, generating operations reports, keeping records of the company's expenses, and monitoring office supplies. An administrative assistant must have exceptional work ethics and time-management skills, as well as the ability to multi-task to perform multiple tasks under minimal supervision.
Assistant managers of quality and managers's assistant/administrative assistant have different pay scales, as shown below.
| Assistant Manager Of Quality | Manager's Assistant/Administrative Assistant | |
| Average salary | $107,087 | $44,190 |
| Salary range | Between $81,000 And $140,000 | Between $27,000 And $71,000 |
| Highest paying City | San Bruno, CA | Washington, DC |
| Highest paying state | California | New York |
| Best paying company | Walmart | Bain & Company |
| Best paying industry | Automotive | Manufacturing |
There are a few differences between an assistant manager of quality and a manager's assistant/administrative assistant in terms of educational background:
| Assistant Manager Of Quality | Manager's Assistant/Administrative Assistant | |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 49% |
| Most common major | Business | Business |
| Most common college | Stanford University | Western Carolina University |
Here are the differences between assistant managers of quality' and managers's assistant/administrative assistant' demographics:
| Assistant Manager Of Quality | Manager's Assistant/Administrative Assistant | |
| Average age | 48 | 50 |
| Gender ratio | Male, 66.9% Female, 33.1% | Male, 33.9% Female, 66.1% |
| Race ratio | Black or African American, 3.9% Unknown, 3.9% Hispanic or Latino, 13.3% Asian, 9.2% White, 69.2% American Indian and Alaska Native, 0.5% | Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.1% Asian, 3.8% White, 66.2% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 8% | 6% |