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Assistant Store Manager (331)
Stop & Shop 4.3
Assistant store manager job in New York, NY
Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing hasn't: Stop & Shop is a place where everyone can thrive and feel like they're part of family.
Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives.
We invite you to pull up a seat and discover the ways you can make an impact. There's always room at our table!
As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Customer Service Manager to play a crucial role in driving positive community impact, operational excellence, and financial success.
What we'll ask of you:
Department Management:
Oversee the daily Operations of the Customer Service departments including Front End, Online Pick-up and Cash Office
Ensure departments meet or exceed sales and profit targets
Maintain high standards of sanitation and safety, ensuring compliance with all regulations
Accountable for leading the recruitment, hiring and new hire orientation, while maintaining a high level of talent within the department
People Development and Diversity:
Direct, oversee, and evaluate the training completion of all Customer Service department team members
Monitor and evaluate associate performance and ensure associates have development plans to support professional growth
Foster a culture of diversity and inclusion within the team
Engage and retain associates by fostering a positive work environment
Labor Relations:
Manage labor relations to ensure compliance with company policies and labor laws
Address and resolve employee issues and grievances in a timely and effective manner
Customer Service Excellence:
Cultivate a culture of excellence in customer service, providing best-in-class service
Ensure customers experience a well-stocked store with the freshest product offerings
Support team members in their training to consistently deliver exceptional customer service
Operational Efficiency:
Monitor and analyze key performance metrics related to customer service and sales
Identify opportunities for process optimization and implement solutions to enhance operational performance
Manage departmental budgets, expenses, and financial targets to achieve profitability goals
Compliance and Safety:
Ensure all departments comply with company policies and regulatory requirements
Conduct regular safety audits and training sessions
Maintain a clean and safe working environment for all associates
Community Engagement:
Actively engage with the local community to understand their needs
Develop and maintain positive relationships with community organizations, schools, and other stakeholders
Coordinate and participate in community events, outreach programs, and charitable initiatives to support our mission of making a positive impact
What you bring to the table:
1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Customer Service departments including Front End, Online Pick-up and Cash Office
Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience
Highly motivated, results-oriented, and a self-starter with a proven track record of success
Strong ability to influence and communicate effectively across different functions
Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously
Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals
Exceptional written and verbal communication skills, with the ability to effectively interact with customers, team members, and stakeholders
High level of customer service skills, with a genuine passion for exceeding customer expectations
Creative and strategic thinking abilities to drive innovation and continuous improvement
Effective organizational and time management skills to ensure efficient operations
Ability to work flexible hours, including weekends and holidays
What we bring to the table:
Culture committed to celebrating diverse backgrounds and experiences
Comprehensive benefits
Opportunities for professional development and career growth
Associate discounts
Team of associates dedicated to serving our local customers and supporting our communities
If you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply.
Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.
$41k-47k yearly est. 1d ago
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Selling Manager
Saks Fifth Avenue 4.1
Assistant store manager job in Greenwich, CT
is All About
Under the direction of the Client Development Manager, the Selling Manager will be responsible for maintaining selling floor service and standards to drive sales and customer experience. The Selling Manager will coach their direct associate reports proactively and collaboratively to ensure all selling floor associates drive the appropriate key performance indicators and are strong brand ambassadors.
Who You Are:
Possess strong interpersonal and collaboration skills
Able to work in a fast paced environment where no one day is the same
Inspire others through thoughtful leadership
Able to strategically come up with solutions based on research and critical thinking
Drive positive outcomes through objectives and measures & monitors progress & results successfully
Constantly looking for ways to improve the way things are done & comfortable with change and challenging conventions
You Also Have:
Proficiency in utilizing available technology, including clienteling tools and social media (social selling), and MS Office is required
Must be flexible in scheduling as the business needs require evening weekend and holiday schedules
Management experience and a proven track record of success managing a selling workforce and achieving results
Management experience within a Customer Service environment
As The Selling Manager, You Will:
Coach and develop Style Advisors to build their personal brand as a fashion authority through proactive outreach including social media platforms and to broaden connections beyond client base
Use social media to strengthen existing relationships and drive new client acquisition
Coach Style Advisors to use clienteling tools to stay connected with the client and make targeted recommendations based on shopping history and preferences
Manage on the floor to help resolve client issues and support the general running of the selling floor
Ensure all clients are being helped and provided the highest level of customer service
Provides a comfortable and welcoming shopping environment for the client by ensuring the ongoing maintenance of the selling floor, fitting rooms and customer areas, filling in merchandise and recovering the floor as needed
Take initiative to stay informed on new merchandise deliveries in the store to maximize selling potential
Hire, train and onboard new selling associates and recruit and fill any open positions with a sense of urgency
In partnership with the Client Development Manager address any performance concerns in a timely manner and coach accordingly to achieve maximum productivity
Ad hoc responsibilities as needed
Your Life and Career at SFA:
Be a part of a team of disruptors focused on stores and redefining the luxury experience
Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
A culture that promotes a healthy, fulfilling work/life balance
Benefits package for all eligible full-time Associates (including medical, vision and dental)
An amazing Associate discount
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
$106k-131k yearly est. 2d ago
Merchandise Manager
Maxima Apparel
Assistant store manager job in Westbury, NY
The Merchandising Manager is responsible for leading the end-to-end merchandising strategy, driving assortment architecture, and ensuring category growth through consumer-right product. This role manages the full product lifecycle-from seasonal concepting to in-market performance-and acts as a key cross-functional leader partnering with Design, Planning, product development, Sales, and Marketing.
A core responsibility of this position is to lead and develop an offshore merchandising team, ensuring global alignment, consistent tools and processes, and flawless execution of seasonal milestones. The Merchandising Manager provides strategic guidance, builds merchandising frameworks, and ensures productivity, margin, and revenue goals are met across categories.
Key Responsibilities
Leadership & Team Management
Lead, coach, and develop an offshore merchandising team, ensuring clear priorities, workload balance, and operational excellence.
Establish best-in-class processes across global teams, ensuring consistency in line planning, item setup, and milestone delivery.
Provide continuous training, feedback, and career development for both onshore and offshore team members.
Act as a cultural and communication bridge between global offices, ensuring alignment across time zones and departments.
Product Strategy & Line Architecture
Build multi-season product strategies aligned to brand vision, financial goals, and consumer insights.
Own the seasonal line architecture, SKU strategy, and style-level productivity targets across assigned categories.
Develop line plans, product briefs, and strategic merchandising tools that inform Design and product development
Identify white spaces, growth drivers, and margin opportunities through competitive analysis and market trends.
Cross-Functional Collaboration
Work with Design to ensure product feasibility, value engineering, and alignment to brand aesthetic.
Align with Sales and Marketing to deliver compelling assortments, go-to-market stories, and customer-specific needs.
Business Analysis & Reporting
Lead hindsight analyses, seasonal business reviews, and assortment recaps to inform future line direction.
Leverage consumer data, sales analytics, and market research to shape assortment strategies.
Monitor in-season performance to identify risks and opportunities; recommend actions such as rebuys, markdown mitigation, and assortment shifts.
Operational Excellence
Oversee the accuracy and timeliness of PLM/ERP data, item setup
Ensure the offshore team consistently meets calendar deadlines and delivers complete, accurate merchandising materials.
Qualifications
Bachelor's degree in Merchandising, Business, Fashion, or a related field.
5+ years of merchandising experience, preferably with global or multi-region responsibilities.
Proven leadership experience, including managing offshore teams
Strong analytical skills and business acumen; highly proficient in Excel and merchandising systems (PLM/ERP).
Excellent communication, collaboration, and presentation skills.
Ability to work in a fast-paced environment while balancing strategic initiatives with day-to-day execution.
Strong product sensibility and understanding of consumer/market dynamics.
$81k-115k yearly est. 1d ago
Flagship Store Director
Versace 4.7
Assistant store manager job in New York, NY
WHO YOU ARE
Our leaders at Versace are fashionable, elevated and driven individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being a solution-oriented leader. The General Manager will join our team supporting the development of an energetic team that is focused on maintaining exceptional levels of customer service.
WHAT YOU WILL DO
Business development
Analyze the business, propose action plans to reach qualitative and quantitative objectives, improve results, support key business strategies
Partner with the Regional Director to maximize sales and margin goals
Responsible for the sales and KPIs performance of the store
Partner with the Regional Manager to prepare periodical reporting on competitors, product, potential opportunities
Analyze sell through and liaise regularly with the different divisions on product availability and market trends to maximize productivity
Develop business strategies, set achievable goals and targets and implement incentives to help boost sales
Team Management
Set personalized objectives and hold each team member accountable to develop behavior, performance and capabilities
Create and foster a dynamic environment, motivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relations
Attract, develop and lead a high-performance team through effective training, coaching and/or motivational activities
Motivate team to drive results through effective training, accountability and celebrating successes
Plan and conduct daily and weekly in store briefings to motivate the team, set objectives and show how to reach them
Support with informative and inspiring participation the new staff onboarding experience
Client Management
Ensure superior customer service standards, through constant follow up with the team, to deliver the Versace experience
Be a brand ambassador and build relationships with Versace clients. Be an example for the team by engaging in customer interactions
Develop and expand customer base by capitalizing on high-profile clientele and sales
Maintain an active professional relationship with clients and community by understanding the needs and changes of the market
CRM
Monitor the team on managing their customer database, ensure they take actions to maintain a long-term relationship with customers and maximize sales opportunity
Implement and manage the boutique's community outreach program to maintain active social relationships with clients
Support the organization of in-store & promotional events, liaising with merchandising & PR team
StoreManagement and Operations
Ensure the stock and the backroom are effectively managed and operational duties are met
Assures optimum shrinkage results are met by enforcing security measures and maintaining consistent accuracy in inventory levels
Remain in compliance with operational and company policies and procedures
Ensure store presentation and visual merchandising standards are maintained according to company directives and participate in VM set-up
Demonstrate operational excellence in all store processes including managing and balancing all related budgetary expenses
YOU'LL NEED TO HAVE
3-5 years of experience in retail management - luxury experience preferred
Bachelor's degree in Fashion or Business preferred
Full understanding of specialty retail, including business development, visual merchandising and store operations
Computer skills to include operation of retail point of sale system, Word, Excel and email
Strong relationships skills and ability to maintain long-term with clients and understands the needs and changes of the market
Strong team management skills, with the potential to develop people personally and professionally
Organization skills, critical thinking and problem-solving skills
Exceptional verbal and written communication skills
Ability to thrive within a high paced environment, multi-tasks with ease while maintaining a balance of daily responsibilities
A positive and constructive approach, sales focused with the ability to take ownership
WE'D LOVE TO SEE
An entrepreneur with the ability to drive results; adaptable, problem solver, strategic thinker
Well connected with a strong ability to engage
Elevated customer service skills; a true fashion expert with a passion for sales
A positive, outgoing, high-energy personality able to thrive within a high paced environment
OUR DIVERSITY VALUE
At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law. M/D/F
$56k-90k yearly est. 5d ago
Store Director
Mango 3.4
Assistant store manager job in New York, NY
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
We're thrilled to share an incredible leadership opportunity at our Fifth Avenue Flagship in New York City, one of MANGO's most iconic and highest-volume stores in the U.S. market.
We're looking for a dynamic, inspiring Store Director to take the helm of this prestigious location and elevate it to its full potential.
This multi-level flagship will be a true brand showcase, and we need a leader who thrives in fast-paced, high-visibility environments. Someone who can confidently oversee a large, diverse team across multiple floors while delivering operational excellence, driving strong business results, and creating a consistently elevated customer experience.
If you're passionate about fashion, energized by big moments, and ready to take ownership of one of the most exciting flagship locations in the country, we want to connect with you.
Reporting to the Regional Manager, you'll oversee the full store operation, ensuring sales targets are surpassed, customer service is exceptional, and the store environment is always polished, inspiring, and on-brand. You will lead, coach, and motivate your team to create a vibrant, performance-driven culture every single day.
Key Responsibilities:
To ensure an excellent level of customer service is provided in the store
To plan, apply and monitor the required measures in order to reach and exceed sales targets
To analyze and review management indicators and costs in order to improve them
To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability
To be familiar with the collection, and control and manage the stock to maximize sales
To act as a role model and promote effective communication within the team
To recruit, train and ensure the seamless integration of the new employees
To lead and motivate the team, ensuring the development of staff potential
To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs
To ensure the optimal management of personnel administration duties
We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry.
You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes.
If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
Apply now and start a long and successful career within MANGO.
Join our team! Help us to reach our goal: to be present in every city in the world.
What makes us special?
As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
Insurance Benefit: You only pay a % of the value!
Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses.
401(K) Pension Plan
Holidays + Wellness Days
Vacation Days
Commuter Benefits
Bonus and/or Commission paid monthly
At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
You got it?
We like you!
$59k-84k yearly est. 2d ago
Store Manager
Guess?, Inc. 4.6
Assistant store manager job in Paramus, NJ
The StoreManager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.
Reports To: District Manager
Supervises: Co-Manager, AssistantManager, Key Holder, and Store Associates
Essential Functions
People Development
Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning.
Performance Management: Set annual goals, administer performance reviews, and develop all direct reports.
Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience.
Customer Experience
Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
Leadership: Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions.
Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom.
Drive Sales & Profitability
Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
Strategic Execution: Create and execute strategies to maximize store sales and control expenses.
Operational Effectiveness
Payroll Management: Meet all payroll expectations.
Loss Prevention: Control company assets by meeting all loss prevention measures.
Policy Compliance: Execute and comply with all company policies and procedures.
Additional Responsibilities
Decision Making: Use sound judgment when making decisions.
Communication: Maintain excellent communication skills.
Integrity & Respect: Act with integrity and respect.
Adaptability: Adapt to changes required by the business.
Multitasking: Ability to handle multiple tasks simultaneously.
Additional Duties: Assume and complete other duties as assigned by the supervisor.
Job Requirements
Minimum two years of storemanager experience with a proven track record for driving sales and profit results and training and developing a team of individuals.
Proficiency in personal computer use and detailed report analysis.
High school education or equivalent preferred.
Ability to perform heavy lifting in excess of 30 pounds.
Ability to stand for a minimum of eight hours during scheduled shifts.
$52k-96k yearly est. 1d ago
Assistant Store Manager
Edikted
Assistant store manager job in Garden City, NY
Step into a Leadership Role!
We're searching for an AssistantStoreManager who's ready to take the next step in their retail career! If you thrive in a fast-paced environment, love fashion, and have a passion for delivering top-notch customer experiences, this is your opportunity to make an impact!
What You'll Do
As an AssistantStoreManager, you'll work alongside the StoreManager to drive success, support a dynamic team, and create an inspiring shopping environment. Your key responsibilities include:
Support Sales & Performance - Help analyze sales trends, implement strategies, and energize the team to exceed goals.
Develop & Motivate the Team - Provide coaching, foster growth, and ensure every team member is set up for success.
Deliver an Exceptional Customer Experience - Create a warm, engaging, and on-brand shopping atmosphere.
Ensure Smooth Store Operations - Assist in managing inventory, maintaining visual standards, and optimizing store efficiency.
Uphold Store Standards - Support loss prevention, compliance, and operational policies to keep everything running seamlessly.
Step Up as a Leader - Take the reins when the StoreManager is away, ensuring the team and store continue to perform at their best.
Who You Are
Experienced Leader - A motivated professional with 1-2+ years of retail management experience.
Fashion & Customer Enthusiast - Passionate about fashion, customer service, and team development.
Detail-Oriented & Goal-Driven - Always looking for ways to enhance performance and exceed expectations.
Physically Capable - Comfortable with lifting up to 20 lbs and moving efficiently throughout the store.
Flexible & Adaptable - Open to working evenings, weekends, and a dynamic retail schedule.
Tech-Savvy - Familiar with retail systems and operational tools to streamline store processes.
Why You'll Love Working With Us
Opportunities for Growth - Be part of a growing global fashion brand with room to advance.
Creative & Collaborative Team - Work with passionate individuals who share your enthusiasm.
Exciting & Ever-Changing Environment - From new arrivals to store events, no two days are the same.
Competitive Pay & Perks - We believe in recognizing and rewarding your hard work.
If you're ready to step up, lead with energy, and be part of something exciting, we'd love to meet you.
Apply today and let's make an impact together!
$45k-60k yearly est. 2d ago
Assistant Store Manager - Flatiron
Theory 4.4
Assistant store manager job in New York, NY
At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.
Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product.
In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.
We look forward to receiving your resume.
The Responsibilities
The Acting AssistantStoreManager is responsible for partnering with the store leader to achieve store sales and maximize profitability through effective management of the store team and implementation of company policies. The Acting AssistantStoreManager partners in leading the store, developing and motivating the staff to provide a superior level of customer service that will drive sales productivity and results.
Business Leader
Demonstrate role responsibility through strong business acumen by leverage KPI's to develop and support business driving strategies
Demonstrates role responsibility and ownership
Assiststore leader in leading the selling strategy by ensuring team demonstrates expert knowledge of the product to clients
Support leading the team through leveraging company tools, incentives & strategies to support meeting sales goals
Make decisions that impact the business and store environment in a positive manner aligning with store leadership
People Leader
Exhibit enthusiasm and entrepreneurial spirit to create a positive work environment
Use company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement in partnership with store leader
Support all store leader efforts to recruit, train, and develop team ensuring all positions are filled in a timely manner with qualified personnel
Operations Leader
Ensure all front and back of house procedures are executed by the team in accordance with company Policy and Procedures
Support store leader with overseeing inventory processes to ensure shrink results consistently meet company expectations
Prioritize and delegate tasks effectively and efficiently to store team
Plan ahead with store leader for future business needs to continually improve business results
Business Partner
Collaborate with store leader and cross-functional business partners, as directed, to support all-level organizational goals
Confident and acts with the utmost integrity around escalating all human resource matters to store leader in a timely and effective manner
Communicate effectively and efficiently with all levels in the organization
Operate autonomously in the spirit of the company's code of conduct in the absence of a store leader
The Essentials
5-7 years of proven luxury retail experience or related industry
Experience managing and leading a team.
Dynamic interpersonal and communications skills, both verbal and written
Independent work ethic, time management skills, and personal accountability
Computer skills to operate point of sale system, experiences with teamwork is a plus
Salary: $33/hr - $35/hr *
*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.
As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.
$33 hourly 1d ago
Assistant Store Manager | The Westchester
David Yurman 4.6
Assistant store manager job in White Plains, NY
The AssistantStoreManager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with storemanagement team in overseeing that all operational policies and procedures being followed. The assistantstoremanager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience.
The David Yurman Westchester AssistantStoreManager will be accountable for the following key deliverables:
Core Responsibilities
Achieve and/or Exceed Sales Plan
Partner with sales professionals to meet their individual sales plans and KPI
Participate in the development and execution of strategic initiatives to deliver the sales budget.
Demonstrate an active role on the selling floor through sales leadership and client development
Support sales professionals in closing sales
Facilitate the implementation and success of special events held at the retail store
Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
Maintain visual presentation based on company vision and market needs
Clientele/Service Management
Coach and Monitor in partnership with StoreManager, on sales professionals accountability for client outreach and relationship development
Ensure store data capture goals are being achieved
Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met.
Provide appropriate feedback in partnership with StoreManager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions
Operations
Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage.
Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns.
Implement and support all security measures
Partners with the sales professionals in the administration of special order requests
Oversee store opening and closing in the absence of the Retail StoreManager.
Talent
Partners with the Retail StoreManager in hiring and providing performance review feedback. Trains new Sales Associates.
Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance
Provide formal and informal feedback to staff to build ongoing development opportunities
Explain and enforce KPIs and ensure that staff is trending to those measures
Qualifications
Work Experience: Minimum 2-4+ years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations
Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff
Ability to manage multiple tasks in a fast-paced environment
Proven ability to drive results, and strategic vision to develop business
Language skills (Spanish) are a plus
Fine Jewelry and or Fine Watch experience preferred, but not required
Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
Computer Skills: Proficient in Microsoft Word, Excel, and Outlook
The expected base pay for this role is $80,000 - $92,500 annually.
Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
$80k-92.5k yearly 3d ago
Store Manager - Multi-Unit Retail Operations (UPS Store Network)
The UPS Store
Assistant store manager job in Garden City, NY
Long Island & NYC
Pay: Competitive, based on experience
We're a top-performing network of 11 UPS Stores seeking a strong StoreManager who thrives in leadership, operations, team development, and customer experience. You'll run the daily performance of a center while being supported by an Operations Manager, Unit Managers, and structured systems.
This is a long-term career role with real advancement - not a typical retail job.
Why This Opportunity Stands Out
You'll step into an organization with:
A dedicated support structure (Ops Manager + Unit Managers)
Strong training, coaching, and development programs
Clear operational standards, systems, and KPIs
Consistent mentorship and real visibility into multi-unit operations
Growth opportunities toward Unit Manager, Multi-Unit Leader, or specialty ops roles
What You'll Be Responsible For
Leadership & Team Development
Coach, train, and mentor team members to hit performance goals
Build an accountable, engaged, high-energy culture
Participate in hiring, onboarding, and ongoing coaching
Operational Excellence
Oversee shipping, packing, print, mailboxes, retail, notary, Amazon/Happy Returns
Maintain store standards, compliance, and cleanliness
Execute daily workflows and ensure smooth store operations
Sales & Customer Experience
Drive upselling, engagement, and customer satisfaction
Improve key store metrics (ACT, A/G Ratio, Print Sales, Mailbox Renewals)
Ensure every customer receives a premium UPS Store experience
Business & Performance Management
Analyze performance reports and implement improvements
Control labor, supplies, inventory, and operational costs
Set daily priorities and maintain strong store execution
Who Thrives in This Role
You may come from:
Retail management
Hospitality or service leadership
Logistics or shipping operations
Customer service leadership
Assistantmanager or manager roles in fast-paced environments
Ideal candidates are:
Strong communicators
Naturally great coaches
Confident decision-makers
KPI-driven
Positive, reliable, and customer-focused
What We Offer
A structured, supported management environment
A high-performing, well-resourced network
Clear career path & opportunities for advancement
Training, coaching, and ongoing development
Competitive pay based on experience
Ready to Lead With Us?
If you're a strong leader with operational discipline and you want to grow within a multi-unit environment, we'd love to connect.
Apply today or message us to learn more.
$45k-80k yearly est. 3d ago
Dual Store Manager
Confidential Jobs 4.2
Assistant store manager job in New York, NY
Dual Boutique ManagerNew York City
Luxury Brand is seeking talented candidates for a Dual StoreManager Opportunity for our boutiques in New York City!
About the brand
With a rich heritage and a global presence, we are committed to delivering exceptional quality, unmatched comfort, and a tailored customer experience. We empower our teams to exceed expectations, foster innovation, and contribute to the growth of a timeless, desirable brand.
The salary range for this role falls between $90,000 and $105,000 annually.
Join the brand- and help shape our future.
Position Summary:
We are seeking an experienced and motivated Dual StoreManager to oversee our two New York City boutiques and drive operational excellence, client engagement, and sales performance across both locations. The ideal candidate is a strategic leader with the ability to deliver results through effective delegation, cross-store coordination, and team empowerment rather than direct task management.
This role requires a passion for luxury retail, strong business acumen, and a proven ability to develop high-performing teams while ensuring brand consistency and profitability.
The salary range for this role falls between $90,000 and $105,000 annually.
Key Responsibilities:
Demonstrates strong multi-unit management capability, ensuring both stores operate cohesively while tailoring strategies to each market's client base and performance goals.
Oversee the performance, operations, and profitability of two NYC locations.
Recruit, onboard, and retain a high-performing sales team in accordance with HR guidelines.
Set monthly individual sales targets and drive performance through ongoing coaching and development.
Lead by example through active presence on the sales floor, delivering best-in-class customer service.
Address performance and behavioural issues in collaboration with Human Resources and in line with company policies.
Conduct regular performance evaluations and foster a culture of accountability and growth.
Organize and execute the annual inventory stock take.
Analyze sales trends and identify market opportunities for growth and client acquisition.
Qualifications & Skills:
5+ years of experience in luxury retail management, ideally multi-store or high-volume flagship.
Proven track record of achieving sales goals and developing high-performing teams.
Exceptional leadership, communication, and clienteling skills.
Strong business acumen and analytical capabilities.
Availability to work a flexible schedule including weekends and holidays as needed.
Leadership Expectations:
Host weekly team meetings to share business updates, store performance, and upcoming priorities.
Foster open communication and gather team feedback to drive continuous improvement.
Always represent the brand with professionalism and integrity.
Benefits & Perks:
Become a brand ambassador for the brand and join a global luxury fashion house.
Competitive salary and 401(k) with company contribution.
Medical, dental, and vision insurance.
Paid vacation, personal, and sick time.
Luxury Brand is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs.
$90k-105k yearly 1d ago
Store Manager - Scarsdale, NY
Mixology Clothing Company
Assistant store manager job in Scarsdale, NY
This is a full-time on-site role as a Scarsdale Fashion StoreManager, located in Scarsdale, NY. The Fashion StoreManager will be responsible for overseeing the daily operations of the store, managing inventory, training and supervising the staff, and driving sales. The Fashion StoreManager will also be responsible for maintaining excellent customer service standards and ensuring that the store meets or exceeds its revenue targets.
Key Responsibilities:
Lead and inspire the store team to drive sales and maintain exceptional cleanliness and customer engagement.
Foster strong customer relationships and create a family-like atmosphere for staff and customers.
Innovate ways to keep customers and staff engaged and motivated.
Treat the store as your own, with a focus on team development and sales achievement.
Qualifications:
Bachelor's degree in Business Administration, Fashion Merchandising, or related field preferred, or equivalent experience.
3-5 years of retail management experience, specifically in fashion/apparel.
Strong communication, leadership, and customer service skills.
Responsible for achieving monthly sales goals.
Proficient in data analysis and problem-solving.
Excellent multitasking and prioritization skills, with the ability to thrive under pressure.
Flexibility to work evenings, weekends, and holidays.
Familiarity with POS systems and inventory management software is advantageous.
Passionate about fashion and current trends.
Commitment to promoting diversity, equity, and inclusion.
Experience in Event Planning and Execution.
Active social media presence (Instagram, Twitter, Facebook, TikTok).
Benefits:
Generous merchandise discount.
Three weeks of PTO after three months (prorated).
Medical insurance.
401K plan.
Email your resume to: *************************
$45k-79k yearly est. 1d ago
Assistant Store Manager - SoHo
Rails 3.8
Assistant store manager job in New York, NY
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
The role of the AssistantStoreManager is to support the StoreManager by leading the store team to meet and exceed all sales and operational goals and ensure KPI's are achieved. In addition, this fashion inclined individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients and partners within their city. This managerial role will act as a key functional support leader in the daily business operations of the store, including training and supervising employees, managing inventory levels and driving for results.
The AssistantStoreManager reports to the StoreManager
Responsibilities:
Strategic:
Ensure floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
Support the execution of business plans to accelerate the business forward and remedy opportunities
Culture:
Be an ambassador to the brand and promote the culture of Rails internally and externally
Ensure store atmosphere upholds the image of the brand
Client Centric:
Ensure acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
Solution oriented approach to finding resolutions to customer service issues
Marketing & Community:
Create and bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development
Build a local network of tastemakers, stylists, marketing, business partners who have an impact on local that will promote brand and build client loyalty and retention
Team Leadership:
Support a positive work environment with teams and throughout store network including cross functional partners
Attract, retain talent from outside of the store
Continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization
Support performance management initiatives with store teams
Attend and lead store meetings as required by the business (Store Level and Corporate)
Ensure that work schedules are aligned with store goals
Ability to manage and resolve conflict in the workplace
Visuals:
Ensure the image of the store is in line with corporate standards and store team is upholding these standards
Support VM of the store is completed in accordance with VM guidelines
Operations:
Ensure all inventory initiatives are completed including receiving, return to warehouse, transfers, regular cycle counts, inventory reconciliation, and processing are completed in accordance to company guidelines as required
Ensure the completion of merchandise receipts and transfer requests
Protect all company assets including cash handling, inventory, expenses etc.
Manage Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs
Ensure that all the processes are being completed in compliance with legal, safety, and internal procedures
Partner with cross functional partners as necessary including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management to maintain and accelerate the business forward
Additional projects/ responsibilities may arise in accordance with the needs of the business
Requirements:
At least 2+ years of experience in a retail managerial position
Fashion enthusiasts and retail experience within women's and men's apparel preferred
Ability to effectively create, manage and adhere to deadlines
Familiar with key retail performance indicators
Adaptable, a sense of openness, active listener, and compassionate
Advanced organizational skills, writing and communication skills
Expertise in Microsoft Office 365 Suite
Comfortable and savvy with computer technology, including PC and iOS devices
Travel approximately 10% of the time
Ability to climb ladders
Ability to lift 25+ lbs.
Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
$46k-59k yearly est. 5d ago
Assistant Store Manager
FMG 2.5
Assistant store manager job in New York, NY
About the Company - URBAN REVIVO is a leading global fashion retailer known for its trendy and chic collections. Our mission is to offer high-quality, fashionable, and affordable clothing to our customers worldwide. As we continue to expand our presence, we are excited to announce the opening of our new store in London.
About the Role - We are seeking a dynamic and experienced StoreManager to lead our new store in London. The Retail StoreManager is responsible for driving sales performance and operational excellence in our store. This role requires a strategic leader with strong business acumen and a passion for delivering an exceptional customer experience. The Retail StoreManager will lead a team, ensuring that sales targets are consistently met and exceeded, while maintaining brand standards and optimizing store operations. This is an excellent opportunity for a passionate and results-driven individual to join our team and contribute to the success of URBAN REVIVO in a key market.
Responsibilities
Sales Performance & Business Management:
Measure and monitor sales performance, taking proactive steps to enhance business outcomes.
Take ownership of the store's operational execution to achieve revenue targets while effectively managing the budget and expenses.
Utilize a high level of business acumen to identify business drivers and opportunities, and implement solutions that drive growth.
Consistently meet and exceed store sales goals, ensuring long-term business success.
Customer Experience & Brand Representation:
Drive the execution of an elevated client experience, acting as a brand ambassador and embodying brand values.
Engage customers with the brand, educating them on sustainability and sharing the stories of Urban Revivo.
Lead the sales floor, ensuring an exceptional customer experience through a customer-first mindset, fostering loyal client relationships.
Team Leadership & Development:
Assist customers and oversee client interactions, providing real-time coaching to the team for continuous improvement.
Ensure optimal balance of sales and service by managing scheduling effectively, aligning the right people at the right time to achieve payroll goals.
Manage the day-to-day performance of the retail team, enabling career development and ensuring an exceptional employee experience.
Take accountability for hiring, training, and developing the store team across all areas of the business.
Provide ongoing performance feedback, ensuring growth and achieving desired results.
Oversee performance reviews, development plans, and any necessary disciplinary actions or corrective measures.
Operational Excellence & Inventory Management:
Uphold consistent inventory accuracy and control within the store, leading and training the team to ensure consistent deliverables.
Contribute to Loss Prevention efforts across all areas of the business, setting clear expectations and leading training for the store team.
Ensure facility maintenance, organization, and presentation are always aligned with brand standards.
Lead merchandising presentation and concept standards, utilizing retail and product reporting to strategize for an optimal customer experience and enhanced business productivity.
Communication & Collaboration:
Provide real-time and weekly feedback on product and sales performance to corporate partners, influencing product allocations and overall business success.
Ensure the selling floor consistently reflects brand and concept standards, training and developing talent in visual and digital merchandising.
Understand and assess the current store culture, identifying areas for improvement and working with the Regional Director to implement initiatives, activations, and recognition programs that drive positive change.
Qualifications
Minimum of 3-5 years of retail management experience, preferably in the fashion or apparel industry, with a focus on high-volume, fast-paced environments.
Bachelor's degree or higher, with a preference for Business, Retail Management, or a related field.
Proven ability to lead, motivate, and develop a team, coupled with strong interpersonal and communication skills.
Passionate about delivering exceptional customer service and enhancing the overall customer experience.
Strong sales acumen with a successful track record of achieving and exceeding sales targets.
Excellent organizational and time-management skills, with the ability to multitask and prioritize effectively.
Proficient in retail management software, POS systems, and Microsoft Office Suite.
Strong overall planning ability, with expertise in data analysis, induction, and application.
Keen fashion sense, with the ability to formulate workflows and standards, conduct product analysis and adjustments, and execute effective visual merchandising.
Ability to adapt to changing business needs and thrive in a dynamic, fast-paced environment.
$46k-59k yearly est. 5d ago
Assistant Store Manager, Madison Avenue
Vilebrequin
Assistant store manager job in New York, NY
Founded in St. Tropez in 1971, Vilebrequin is an established leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind:to make summer last all year long.
YOUR OPPORTUNITY
Your opportunity to join a dynamic team where every day feels like a holiday awaits! Vilebrequin is looking for a passionate and people-focused AssistantStoreManager to join its store leadership team. The AssistantStoreManager supports the StoreManager with sales generation, operations, and HR functions of the store to ensure maximum profitability and compliance with company procedures. As an AssistantStoreManager, you will partner with the StoreManager in leading the store and developing, mentoring, and motivating the staff to provide a superior level of customer service that will drive sales productivity and results. This position is onsite at the specified location and will report to the StoreManager.
YOUR IMPACT
Business Leader
Demonstrate role responsibility through strong business acumen by leveraging KPI's to develop and support business driving strategies.
AssistStoreManager in leading the selling strategy by ensuring team demonstrates expert knowledge of the product to clients.
Strive to achieve store sales goals.
Maintain adequate sales floor supervision.
Monitor adherence to all corporate customer service policies.
Elevate the Shopping Experience
Consistently achieve personal and store sales goals;serves clients according to the standard of
Vilebrequin's selling ceremony.
Incorporate the WE SELL SUN selling ceremony in every sale through applying first smile, be curious, tell the tale, unveil connections, matching top, perfect fit, reassure, and convince.
Deliver luxury clienteling to provide the best customer experience, both in-store and digitally.
Study and communicate collection details while assisting clients.
Ensure the customer wish list is always current with customers being notified when product arrives.
Exceed individual Key Performance Indicator(KPI) targets: ADS, UPT, Email Capture,Name Attachment Rate, Women's Sales, and Top to Bottom by delivering top-tier customer service.
Adhere to all corporate customer service policies.
Demonstrate effective communication with customers, coworkers, and managers.
People Leader
Exhibit enthusiasm and entrepreneurial spirit to create a positive work environment.
Lead by example and positively influence others.
Support the StoreManager's efforts to recruit,train, and develop team, ensuring all roles are filled in a timely manner with top talent.
Enforce all store policies and procedures.
Monitor compliance with company dress code.
Monitor schedule adherence and punctuality.
Utilize company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement in partnership with StoreManager.
Operational Excellence Leader
Perform opening and closing procedures.
Maintain company's merchandising standards.
Maintain standards of cleanliness and organization.
Enforce company's loss prevention procedures.
Support store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor and maintaining visual standards.
Execute correct POS processes including proper cash handling and opening/closing the registers.
Adhere to all operational policies and procedures.
Adhere to procedures for receiving stock and shipments
Assist in the inventory and maintenance of inventory records.
Monitor supply levels and submit store supply requests
Safeguard company property, including key holding.
Maintain standards of cleanliness and organization.
Responsible for opening and closing the store.
KEYS FOR SUCCESS
Education:
High School Diploma/Equivalency Required
1-2 years of store leadership experience, preferably with luxury brands
3+ years of experience in sales
Competencies:
Knowledge of retail management best practices
Track record of achieving results
History of building, leading,motivating, and coaching teams
Results-Driven: proven ability to understand and drive store profitability through service
Passion for luxury product with an appreciation for design
Entrepreneurial spirit
Solution-oriented
A professional, welcoming character and presentation
Ability to generate customer delight
Client-oriented with an excellent sense of service quality (go the extra mile spirit)
Excellent communication skills
Strong attention to detail
Team-oriented; “win-together” mentality
Ability to work autonomously
Strong problem-solving skills
Displays strong organizational skills and follow-through
Technologically savvy
Ability to work a flexible schedule based on business needs, which includes mornings/ evenings, weekends, and holidays
Languages:
Foreign Languages a plus
Essential Physical Requirements
Lift and/or move up to approximately 50 pounds frequently
Bending/stooping/kneeling required-frequently
Climbing ladders - occasionally
Routine standing for duration of shift (up to 8 hours)
BENEFITS JUST FOR YOU
We offer a comprehensive range of benefits to our valued associates. Depending on your positionand your location, here are a few highlights of what you might be eligible for:
A generous employee discount
Medical, Dental, and Vision insurance
Paid vacations (16 days a year) and holidays
A 401k plan with an employer contribution
Weekly Sales Bonus Structure
Tax-free commuter benefits
Employee referral program
OUR COMMITMENT
The compensation for this position is $24-$26 per hour + a weekly sales bonus structure. The rate of pay offered will be dependent upon candidates' relevant skills and experience.
Vilebrequin is an equal opportunity employer.We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status,age, national origin,disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
DISCLAIMER
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.
Note:
This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
$24-26 hourly 5d ago
Assistant Store Manager I for - Brooklyn, NY, US - location
Tapestry, Inc. 4.7
Assistant store manager job in New York, NY
Select how often (in days) to receive an alert:
AssistantStoreManager I
Coach
Brooklyn, NY, US
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.
Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
The AssistantStoreManager at Coach demonstrates a high level of business acumen; delivering sales results through employee development and mentorship. Embodies a strategic mindset to deliver operational efficiencies. Ensures Coach's standards and competencies are top of mind. They serve as a true utilitarian player; possessing the ability to adapt to all roles within the store's environment.
Sample of tasks required of role:
SALES
• Understands organizational objectives and makes decisions in partnership with the StoreManager that align with Company priorities and values
• Develop sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store's performance at all times and achieves sales
• Productivity Management: holds the management team accountable for personal productivity and management contribution
• Develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the StoreManager
• Understands changes in market with potential impact on business performance and supports the execution of sales strategies/tactics
• Brings best self to work through Coach's Guide to Style; ensures all associates follow expectations
• Acts as brand ambassador in the market/mall to drive loyalty and business (i.e. charity events, local associations, mall initiatives)
• Resolves customer issues in a timely manner while being solution-oriented and forward thinking; partners with the StoreManager and/or District Manager as needed
• Develop team to build long-term relationships with customers to drive business
• Takes initiative; has a high level of ownership and accountability for results of self and others
• Works directly with the Store/District Manager to protect and drive the needs of the business
• Ensures all daily tasks are completed without negatively impacting service of Coach standards
• Approaches challenges in direct and timely manner and takes action to course correct in the moment, when appropriate
• Builds trusting relationships with peers and team; acts as advocate for the Brand
• Welcomes feedback and adapts behaviors; creating short and long-term goals to achieve personal metrics and store performance
• Delegates and empowers others
• Creates enthusiasm and positivity for a shared vision and mission
• Recognizes and values individual performance
OPERATIONS:
• Evaluates performance of all team members and provides consistent and timely feedback; creates and modifies action plans for the continuous development in partnership with the StoreManager
• Resolves performance problems using appropriate communication, coaching and counseling techniques
• Adheres to all retail policies and procedures including POS and Operations
• Leverages / understands Coach's tools and technology to support Service and Operations of store
• Recruits, interviews on-boards and works closely with StoreManager on strategies to maintain top-talent; while creating a talent bench
• Manages daily operational tasks according to Coach standards including selling and service expectations, operations, payroll, human resources and loss prevention
• Demonstrates strong business acumen; strategically forecasts in partnership with StoreManager, plans and budgets to the needs of the business (i.e. payroll, staffing, scheduling, merchandising)
• Interacts and communicates with Lead Supervisor and StoreManager
• Maintains interior and exterior upkeep of building with partnership from the corporate office; communicating needs to ensure esthetic and safety requirements are met
• Adheres to all retail policies and procedures including POS and Operations
• Leverages and understands Coach's tools and technology to support Service and Operations of store
Competencies required:
• Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
• Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.
• Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.
• Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence of and underlying structure of anything.
• Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
• Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
• Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Additional Requirements:
Experience: 1 to 3 years of previous management experience in a luxury retail service environment preferable. Possess current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook). Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************* .
Our Competencies for All Employees
Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first‑hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom‑line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high‑tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at *************.
Work Setup
BASE PAY RANGE $22.50 TO $37.50 Hourly
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Job Segment: Brand Ambassador, Retail Manager, Retail Operations, StoreManager, Outside Sales, Marketing, Retail, Sales
#J-18808-Ljbffr
$22.5-37.5 hourly 3d ago
Assistant Store Manager
AG Jeans 3.5
Assistant store manager job in New York, NY
AG Jeans is seeking an AssistantStoreManager its SoHo location.
The AssistantStoreManager is responsible for leading and developing sales performance, staff, operations, visual merchandising along with ensuring that a superior customer experience is delivered. The AssistantStoreManager consistently focuses on being effective and efficient while supporting the brand.
This position reports to the StoreManager.
Responsibilities:
Sales & Profitability:
Continually drive sales performance at store by meeting or exceeding topline sales goals
Ensure that there is an emphasis of driving and understanding all store metrics and KPIs (Key Performance Indicators) in store
Seek efficiency in controlling operational expenses at store such as shipping, supplies etc.
Human Resources:
Responsible for all team members including such ongoing tasks as: recruiting, training, developing, coaching, mediating, motivating, evaluating and regularly scheduled touch bases
Creating schedules that provide return on investment, while adhering to payroll budgets
Help to manage individual sales plans for each store sales associate
Operations:
Recap store performance effectively including analysis and action plans
Ensure all company policies and procedures are communicated and adhered to including loss prevention measures
Responsible for all company assets in store including merchandise inventory, monetary assets, information and furniture/equipment
Manage all components of inventory including transfers, markdowns and style reconciliation
Support operations team with the management of vendors
Visuals:
Support the execution of all visual directives as set out by HQ, including floor sets, store windows and in-store collateral (signage, digital content)
Maintain impeccable visual standards for all product in store, both on sales floor and back of house
Customer Service:
Ensure that a superior customer experience is delivered to every guest that encounters our brand, store and store team
Manage the clienteling program to meet or exceed company objectives
Marketing:
Support all marketing initiatives set out by HQ
Propose ideas that will drive brand awareness and sales that apply to your location including event proposals and community initiatives
Additional Responsibilities:
Partner with peer stores and next level management as necessary to achieve company objectives
Responsibilities may change as deemed necessary to support future brand initiatives
Requirements:
A genuine interest in the fashion industry
Knowledge of retail POS systems
Microsoft Office Suite (Outlook, Word, Excel)
Sound understating of retail math and retail specific key performance indicators
Excellent communication skills
Minimum 3 years storemanagement experience, preferably in luxury or contemporary apparel & accessories
College education preferred
Some lifting required (up to approximately 25lbs)
Ability to climb ladders
Ability to work daytime, evenings and weekends
Travel (approximately 10%)
$40k-51k yearly est. 4d ago
Retail Store Manager
Abbode
Assistant store manager job in New York, NY
Abbode StoreManager - Job Description
We're looking for an experienced, organized, and proactive StoreManager to lead day-to-day operations at our Nolita storefront. This is a hands-on role at a fast-growing startup, and you'll be at the center of shaping how our store looks, feels, and runs. This is a foundational role with room to grow. You'll help define and improve how the store operates-from inventory systems to customer experience to in-store events.
You'll Be Responsible For:
The success of the store defined by the customer experience and business goals
Leading and managingstore staff with clarity and care
Shaping how the store looks and how processes work for the best customer experience
Managing inventory, restocks, and backstock organization
Planning and executing in-store events
Maintaining store cleanliness, merchandising, and visual standards
Communicating regularly with the management about updates, needs, and improvements
Actively identifying and solving problems before they become issues
Who You Are:
Organized and detail-oriented
A natural planner who thrives on checklists, systems, and structure
Proactive, flexible, and self-starting-you don't wait to be asked
Excited to build and improve processes as we grow
Comfortable with change and willing to adapt as the business evolves
Bonus if You Have Experience With:
Shopify or similar retail platforms
Working in a creative, product-based business
Managing teams in a customer-facing role
Must be available to work in person 5 days per week at our Nolita store.
Pay is $55-72K / year based on experience.
$55k-72k yearly 3d ago
Retail Store Manager
Overland Sheepskin Co 4.1
Assistant store manager job in Greenwich, CT
:
Overland Sheepskin Co. is a family-owned and operated company that offers the finest selection of sheepskin, leather, and natural-fiber outerwear and accessories. With retail stores across the U.S. and a growing online presence, Overland is dedicated to delivering exceptional service and quality craftsmanship to its customers.
About the Role:
This is a full-time, on-site role located in Greenwich, CT for a StoreManager. As a StoreManager you will be responsible for recruiting, hiring, and training a full staff, overseeing all store operations to maintain company standards, and achieving store sales targets. In addition, you will partner with other departments within the company, including Visual, Marketing, and General Management, to implement business directives.
Responsibilities:
Leadership and Team Development
Recruit, hire and train new employees
Ensure new hire training correlates with job responsibility checklist
Possess strong written and verbal communication skills, effectively communicate with management
Train employees on existing and new merchandise, provide feedback if necessary in a productive way to inventory team and storemanagement team
Ensure coaching and counseling is consistent and timely
Review employee performance monthly and report performance to storemanagement team quarterly
Sales & Profitability
Coach and train sales technique
Meet or exceed store sales goals
Monitor individual and employee sales per hour
Review payroll and scheduling to meet the needs of the business
Understand and use current reporting
Manage controllable store expenditures
Manage and reconcile petty cash monthly
Facilities/Maintenance
Maintain physical integrity of the store (i.e. floors, windows, fixtures, HVAC, security system, music,)
Monitor computer systems and follow up with Help Desk
Ensure cleaning equipment is in working order and stock cleaning supplies
Maintain clean and organized non-selling spaces
Operating Procedures
Adhere to and hold employees accountable to daily checklist
Report all issues to proper departments and StoreManagement Team
Control and manage cycle counts
Maintain a visually compelling store that is neat, clean and organized
Uphold all policies and procedures according to Supervisor and Employee Guidelines
Customer and Community Connection
Cultivate an environment of genuine customer relationships
Demonstrate extraordinary service, leading by example on the sales floor
Engage local community through events and outreach
Communicate special events with inventory team to maintain proper stock
Merchandising
Teach and develop merchandising principles
Partner with StoreManagement Team to assess and impact merchandising, floor planning, display and outfitting
Utilize inventory reporting to support product and/or department movement, including seasonal department rotation
Qualifications
3-5 years of retail and retail management experience preferred
Demonstrated ability to train employees and be an effective salesperson
Strong customer service, management, and communication skills
Visit overland.com to learn more
$33k-46k yearly est. 2d ago
Store Manager
West Marine 4.7
Assistant store manager job in Port Washington, NY
The StoreManager leads the team to ensure an excellent experience for both customers and crew members. With a strong understanding of retail operations, the manager is pivotal in establishing the store as the top local seller of boat parts. The mission is to serve customers who need products for their boating projects and ensure their satisfaction, fostering loyalty. West Marine is committed to being a Drug-Free Workplace and an Equal Opportunity Employer.
Supervisory Responsibilities:
Recruit, interview, hire, and train new staff.
Conduct performance evaluations.
Organize and manage staff schedules.
Handle corrective actions and terminations.
Oversee all store operations.
Duties/Responsibilities:
Manage sales, expenses, payroll, and shrinkage to meet financial goals.
Utilize the Monthly Staffing Guide for optimal scheduling.
Create weekly Crew Member schedules three weeks in advance.
Implement programs that drive sales and enhance customer engagement.
Develop strategies to boost customer count and loyalty.
Collaborate with Pro Market Team Managers to grow the wholesale business.
Oversee ordering processes and profit/loss management.
Ensure timely execution of company communications.
Maintain high customer satisfaction through exemplary service.
Coach staff on product knowledge and sales techniques.
Set and monitor performance goals.
Enforce operational and personnel policies.
Ensure accurate payroll processing and compliance with asset protection standards.
Uphold legal requirements and represent the brand's values.
Stay updated through training programs.
Maintain flexibility in scheduling including nights, weekends and some holidays.
Ensure timely completion of Omni orders.
Act as "Manager on Duty" and perform additional duties as needed and/or assigned.
Required Skills/Abilities:
Strong verbal and written communication skills.
Excellent interpersonal and customer service abilities.
Effective time management and organizational skills.
Strong analytical and problem-solving capabilities.
Ability to prioritize and delegate tasks.
Proficiency in Microsoft Office Suite or similar software.
Detail-oriented with the ability to multitask under pressure.
Strong leadership and management skills.
Budget development and maintenance experience.
Thorough understanding of company policies and practices.
Flexibility for evening, weekend, and holiday shifts.
Preferred knowledge of industry and products.
Education and Experience:
Business, Business Administration, or a related field Degree preferred, or equivalent work experience.
Two years of retail management experience preferred.
Physical Requirements:
Continuous standing and walking throughout the retail space.
Ability to wear and communicate through a headset continuously.
Frequent climbing, bending, stooping, and twisting.
Occasionally operate equipment, including forklifts.
Must be able to lift up to 50 pounds to shoulder height unassisted frequently.
Other Requirements:
Must be at least 18 years old.
To review many of the benefits West Marine offers, along with starting pay ranges for select states, please visit our benefits page at **************************** . Starting salary ranges from $31.25/hr to $36.05/hr, depending on experience.
Join us at West Marine and help us provide the best boating experience for our customers!
How much does an assistant store manager earn in West Hempstead, NY?
The average assistant store manager in West Hempstead, NY earns between $40,000 and $68,000 annually. This compares to the national average assistant store manager range of $32,000 to $51,000.
Average assistant store manager salary in West Hempstead, NY
$52,000
What are the biggest employers of Assistant Store Managers in West Hempstead, NY?
The biggest employers of Assistant Store Managers in West Hempstead, NY are: