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Supervisor - Inflight Services
United Airlines 4.6
Assistant supervisor job in Newark, NJ
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
**Description**
Why Inflight Services?
Our customers choose United because of our dedication to safety and passion for service. United's Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation.
**Job overview and responsibilities**
A day in the life of a United Airlines Inflight Supervisor is dynamic and multi-layered. It comprises of engaging and supporting a diverse team of flight attendants, encouraging trust with our flight crew members, working closely with other operational teams to deliver outstanding customer service while demonstrating our Core4 values. If you like a fast paced, 24/7 operational environment then this exciting opportunity is for you! From managing performance and recognition to delivering a safe timely operation, you will have the ability to craft how our customers and co-workers feel about United.
+ Encourage flight attendants to deliver a high-quality onboard experience to drive improvement in our Net Promoter Score (NPS)
+ Recognize flight attendants for outstanding service, teamwork, and performance
+ Assist our flight attendants, at the Concierge Desk and resolve issues in the moment as vital
+ Exercise United's core4 values to provide local support and care for flight attendants during any Inflight incident
+ Oversee the performance of the flight attendant team in line with the flight attendant collective bargaining agreement
+ Conduct investigations regarding performance, complaints, or other work-related issues
+ Keep our flight attendant team advised by sharing corporate initiatives and changes in policy or procedures
+ Showcase the delivery of new Inflight products as determined by the Flight Experience team
+ Ensure daily company goals, policy and procedure compliance are met
+ Coordinate with customer service and Station Operations Center (SOC) to ensure operational success
+ Ensure safety goals are met, and FAA regulatory requirements are consistently adhered to by the team
+ Team oriented, with enthusiasm for people and delivering exceptional service
+ Develop positive relationships with team members and other work groups to achieve our common goals
+ Participate in planeside briefings and engage with flight attendants to ensure they have the tools and resources to perform their jobs effectively
+ Share customer feedback and advance issues that may interfere with the crew's ability to deliver the prescribed service
**Qualifications**
**What's needed to succeed (Minimum Qualifications):**
+ Minimum 2 years equivalent or similar work experience
+ 2+ years leadership experience leading and influencing a team
+ Required to attend United's flight attendant training to earn FAA certification if not currently flight qualified
+ Must possess exceptional planning and organizational skills, along with strong written and oral communication skills
+ Positive demeanor and ability to adapt to constantly evolving work environment
+ Demonstrated conflict resolution and decision-making capability
+ Proven track record to work independently and in a team environment
+ Must be legally authorized to work in the United States for any employer without sponsorship
+ Successful completion of interview required to meet job qualification
+ Reliable, punctual attendance is a crucial function of the position
+ For candidates who have previously not been a flight attendant at United Airlines, you will be required to obtain a flight qualification through Inflight Training and will be scheduled to attend the next available class. Obtaining and maintaining flight qualifications is an essential function of the job. Failure to successfully complete training and become flight qualified or failure to maintain those qualifications may result in termination.
+ You will be required to adhere to the appearance standards for the flight attendant workgroup, which contain specific guidelines around hair, makeup, tattoos, etc. Tattoos are not permitted on the head, neck, or hands, including behind the ear.
+ Ability to pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach (simultaneous), without shoes on.
**What will help you propel from the pack (Preferred Qualifications):**
+ Bachelor's degree
+ Inflight Service, travel industry, or hospitality leadership experience highly preferred
+ Experience supervising a unionized work group
The base pay range for this role is $64,885.00 to $84,514.00.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$64.9k-84.5k yearly 60d+ ago
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Patient Support Center Supervisor
Asembia LLC 3.7
Assistant supervisor job in Livingston, NJ
Patient Support Center Supervisor
Department: Patient Support Center / Call Center
Reports To: Director Operations
FLSA: Exempt
The Pharmacies operating hours are 8:00 am - 11:00 pm EST Monday through Friday, and Saturday through Sunday 8:00 am - 8:00 pm EST.
Primary Function:
The incumbent is responsible for executing program requirements and managing daily workflow.
Job Scope and Major Responsibilities:
Managing the workflow of their employees and delegating tasks.
Hold engaging team meetings and/or one-on-ones routinely with Team Leads.
Monitor quality and performance of the team and demonstrate the ability to provide feedback in an effective manner that drives change in behavior and results.
Accomplishes staff job results by coaching, counseling, and disciplining employees.
Training and onboarding.
Work in conjunction with Management Team and the Quality Assurance Team to communicate productivity gaps and quality as it pertains to the program.
Interface with programmers as needed to address any system enhancements or difficulties.
Creating team schedules and time and attendance management.
Setting goals for workers and making sure they comply with the company's policies and procedures.
Identify potential training gaps, escalating these to site leadership.
Alert site leadership to any potential staff matters, including performance or behavioral issues.
Ensuring that business goals, deadlines and performance standards are met
Maintain tracking document and crosscheck to ensure platform/tracking document accuracy
Attend manufacturer meetings to support ongoing program development
Establish effective rapport with other employees, clients, physicians, pharmacies, and clients
Adheres at all times to physical, administrative and technical safeguards related to core business when executing job functions.
Attendance and is critical.
Adhering to company policies and procedures.
Possess a professional demeanor, focused on respectful communication, a positive and reliable attitude, and responsible behavior. This includes dressing appropriately, being punctual, maintaining composure, and demonstrating accountability for your actions.
Working outside of core business hours may be required.
Other duties as assigned.
Compliance with the provisions of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended (“HIPAA”).
Performance Criteria:
Success is defined by accurate and timely routing of referrals and reporting as well high levels of customer service.
Required Qualifications:
New Jersey Office ONLY:
Must be registered with the State of New Jersey Board of Pharmacy as a Pharmacy Technician.
Nevada Office ONLY:
Must have Nevada Pharmacy Technician License. Technician Trainee License, issued by the Nevada State Board of Pharmacy is permitted only for internal candidates striving to obtain their Nevada Pharmacy Technician license.
Arizona Office ONLY:
Pharmacy Technician License (requires national certification by PTCB or ExCPT), or Technician Trainee License, issued by the Arizona State Board of Pharmacy.
Pennsylvania Office ONLY:
All onsite employees must have PA Pharmacy Technician License.
ALL LOCATIONS:
Minimum 3-5 years pharmacy experience.
Some previous management experience preferred.
Individual must possess exemplary communication, organization, and time management skills.
Knowledge of ASPN network capabilities is also preferred.
Reliable and consistent attendance is required.
Asembia is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, gender identity and expression, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws.
$40k-67k yearly est. Auto-Apply 34d ago
Medical Office Supervisor
Union County Orthopaedic Group
Assistant supervisor job in Linden, NJ
Job DescriptionDescription:
This Medical Office Supervisor position leads daily operations and oversees the administrative team in a busy orthopaedic practice. This hands-on leadership role is responsible for managing patient flow, staff scheduling, operational efficiency, and ensuring exceptional service in a fast-paced environment. The ideal candidate brings 3-5 years of medical office supervisory experience, thrives in high-volume settings, and possesses strong leadership skills to coach and develop staff while maintaining compliance with healthcare regulations. Spanish language skills are a plus but not required.
Requirements:
Requirements & Qualifications
Education & Experience
Minimum 3-5 years of supervisory or management experience in a medical office setting (REQUIRED)
Demonstrated experience working in a fast-paced, high-volume medical environment (ESSENTIAL)
Experience in Orthopedics strongly preferred; candidates from other medical specialties (e.g., Sports Medicine, Pain Management, Physical Medicine & Rehabilitation) with relevant supervisory experience will be considered
High school diploma or equivalent required; Associate's or Bachelor's degree in Healthcare Administration, Business Administration, or related field preferred
Core Competencies & Skills
Proven leadership and team management skills with ability to supervise, coach, mentor, and develop administrative and clinical support staff effectively
Strong organizational and multitasking abilities with capacity to manage competing priorities and maintain efficiency in a dynamic, high-volume orthopaedic practice environment
Excellent interpersonal and communication skills; ability to interact professionally and diplomatically with physicians, staff, patients, and external stakeholders
Proactive problem-solving mindset with ability to anticipate issues, implement process improvements, and resolve operational challenges quickly
Comprehensive knowledge of medical office operations including patient scheduling, registration, insurance verification, billing procedures, and revenue cycle management
Solid understanding of HIPAA compliance, OSHA regulations, healthcare privacy requirements, and other federal, state, and local regulatory standards
Proficiency with electronic health records (EHR) systems and practice management software; experience with ModMed strongly preferred
Ability to collaborate effectively across multiple departments to ensure seamless internal operations
Preferred Qualifications
Spanish language skills (fluent or conversational) strongly preferred to better serve our diverse patient population
Prior experience in multi-location medical practice or large group practice setting
Certification in healthcare management (e.g., CMPE, CMOM, PAHCOM) a plus
**************************************************************************************************************
OrthoNJ, LLC is required by New Jersey law to include the salary range for this role. The hiring range for this role is $75-95k annually. The range for this role is typically determined by several factors, including the geography in which the selected candidate will be working, and alignment with qualifications and experience. Certain roles may also be eligible for additional compensation (bonus, etc.) and/or benefits. In addition, full-time employees are eligible for standard benefits package including paid time off, medical, dental, vison and retirement plan.
$75k-95k yearly 28d ago
Assistant Supervisor, Entertainment
United Parks & Resorts Inc.
Assistant supervisor job in Langhorne, PA
Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today!
What you get to do:
We are seeking an Entertainment AssistantSupervisor who can bring our in a theme park to life! Vision, creativity, innovation, and an unyielding commitment to excellence are all critical to helping our entertainment department function. You will:
* Provide exemplary service and ensure Entertainment Standards are met including resolving guest concerns, investigating, and providing recommendations to correct reoccurring guest issues, ensuring all team members are providing the highest level of guest courtesy, recognizing, and rewarding team members who provide exemplary service
* Assist Entertainment supervisors with overseeing the daily operation of the entertainment department including cleanliness, crowd control and safety
* Entertainment AssistantSupervisors may be scheduled in a performer and/or costume character roles to cover daily positions as needed
* Train, evaluate, coach and develop the performers within the entertainment department, administering feedback sessions and evaluations in a timely manner
* Handle Guest Service matters in a timely manner according to departmental procedures
* Supervise team members while enforcing and complying with safety procedures and guidelines
* Complete appropriate paperwork and administer discipline within a timely manner
* Ensure compliance of Child Labor Laws with regards to breaks, lunches and hours worked per day
* Manage daily staffing assignments
* Various tasks for assigned venue/area to include, but not limited to, monitoring team member hours and show schedule, team member documentation, updating/maintaining team member files, checking/responding to email in a timely manner, and assisting guests when necessary
* Responsible for accurately recording team member labor hours
* Establish and maintain a positive atmosphere which ensures the highest level of team member while supporting and demonstrating exemplary guest service
What it takes to succeed:
* A passion for customer service
* Excellent multi-tasking and time management skills
* Outstanding communication and problem-solving abilities
* Active listener with the ability to anticipate guests' needs
* Ability to work in a team to promote and ensure a safe and secure environment
* High level of guest hospitality skills, interpersonal skills and the ability to multi-task required
* High school diploma preferred
* General knowledge of theatrical operation required
* High level of verbal or written communication skills
What else is important:
* Must be 16 years of age
* Valid driver's license to operate parade floats required
* Minimum of one (1) complete season or equivalent as a performer or equivalent external experience
* No significant performance deficiencies within a 1-year period
* Ability to lift, push, pull and/or carry up to 50 lbs
* Position engages in extensive walking and standing throughout entire work shift
* Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
* Perform cleaning duties; including use of cleaning chemicals
* Willingness to comply with all SEA grooming guidelines and employment standards
* Ability to work indoors and outdoors, in varying weather, to include extreme heat
* Flexible, consistent availability (including nights, weekends and holidays) and adhere to our Holiday and Availability agreement
* Consistently practice safe work habits including the use of
* Ability to successfully complete all legal, company and department training requirements within established timelines
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
* FREE park admission
* Discounts on park admission tickets and passes for family and friends
* Park discounts on food, merchandise, etc.
* Scholarship opportunities
* Exclusive employee events and giveaways
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
$33k-49k yearly est. Auto-Apply 7d ago
Machinery Service Supervisor - Piscataway, NJ
Foley Inc. 4.1
Assistant supervisor job in Piscataway, NJ
Manage Shop Technicians and jobs in progress daily.
Communicate with CSR's and CSR Manager regarding the daily workload.
Review and work with Service Advisor to maintain daily customer updates in Cat Interact Program.
Review and monitor the daily productivity of the Technicians and weekly expense report.
Review and monitor weekly overtime report.
Model and reinforce safety practices, which are consistent with our mission to ensure employees and customer safety.
Check repair history and open service letters for all jobs prior to starting the job.
Close service calls daily.
Complete warranty checklist, be accountable for accuracy.
Perform weekly shop inspections for assigned areas. List all areas/items requiring attention in app and schedule to be addressed accordingly.
Assure that Technicians are completing their JHA forms, locking and tagging out the machines they are assigned to, wearing all proper PPE, and keeping a clean work area daily.
Perform daily safety observations.
RECOMMENDED QUALIFICATIONS:
High School Diploma or equivalent is required.
Minimum 8 years experience in the heavy equipment industry with progressive maintenance/repair supervisory experience and/or equivalent combination of training and experience which provides the required knowledge, skills and abilities.
Excellent communication and interpersonal skills; both verbal and written.
Experience with Microsoft Office, Excel, Word.
Equal Opportunity Employer
Foley, Incorporated does not discriminate against any person applying for employment based on race, color, sex, age, religion, national origin or citizenship status, physical or mental disability, marital status, sexual orientation, gender identity, status as a covered Veteran, or any other legally protected status.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60.300.5(a) and 41 CFR 60.741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of disability and protected veteran status, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities and protected veterans.
$53k-85k yearly est. 14d ago
Assistant Supervisor, Residential
The Arc of Union County 4.1
Assistant supervisor job in Springfield, NJ
Summary: The Arc of Union County Inc. is a leading provider of Person Centered services to individuals with intellectual and developmental disabilities through various services and programming. Under the direction of the Supervisor, Residential or designee, the AssistantSupervisor, Residential will have direct Residential Support responsibilities as well as supervision of staff and service recipients. The incumbent will coordinate provision of services in a safe, secure, and dependable support and assistance in areas necessary for service recipients to achieve full social inclusion, independence, personal and economic well-being as approved by the Individual Service Plan (ISP).
The incumbent considers the unique characteristics and needs of the individual as expressed by the individual and others who know the person, such as family, friends, service providers, etc. The incumbent ensures service recipient is included in problem-solving and decision-making, and services are provided in a non-intrusive manner. The AssistantSupervisor, Residential assures all staff assignments are completed in accordance with agency guidelines and in compliance with all applicable policies and procedures. Responsibilities will include supervision of Support Professional Sub, Residential, Support Professional, Residential as well as participation in the evaluation of staff performance and recommendation of any personnel action. Foster and maintain positive employee/management relations; develop an atmosphere of cooperation and teamwork.
The incumbent is to maintain a positive, healthy and stimulating environment for service recipients and assure adequate supervision at all times. This position requires completion of DDD System Mandatory Training Bundle within 90 days of hire, DDD and Agency Orientations, other designated trainings and a minimum of 12 Hours of Professional Development completed annually.
This is a non-exempt position reporting to Supervisor, Residential.
This position requires that information related to service recipient, employee, program operations, agency is handled, channeled, managed and delivered professionally to the appropriate and right personnel or party consistent with agency and department policy. Any misuse, mismanagement, etc. of information obtained, accessed, discussed, or provided to position may result in removal from managerial role or position capacity.
Skills: This position requires Ability to use Windows software, Ability to use a data entry software such as Therap, Ability to complete Shift and Individual Served ISP Data entry in web based electronic platform. This position requires excellent interpersonal and conceptual skills. Proficiency in all areas of service listed above. Strong management, leadership, planning and communication skills required. Demonstrate ability to train and lead others. Must be able to read, write and speak English. Basic computer and math skills required.
Qualifications: Must have a minimum of one-year experience working with adults with developmental disabilities. Experience in residential programs with some supervisory responsibility preferred. Demonstration of a thorough understanding of knowledge, abilities and skills outlined above. Associate Degree highly desirable; Bachelor Degree in related field preferred. Must be 18 years of age or older. Must have a valid New Jersey driver's license with abstract (not exceeding 5 points), and ability to meet agency insurability requirements. Complete State/Federal Criminal Background checks and Central Registry checks.
ADA Expectations
This position requires an employee to perform duties in an indoor and or outside setting where exposure to weather elements, dirt, and dust, unpleasant smells, and/or loud noises are possible including occasional temperature fluctuations depending on the climate/season/weather. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: The physical demands for this position must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee may be regularly required to maintain a stationary position (standing and sitting), move/traverse, kneel, bend, reach with hands and arms for extended periods of time, twist, carry, lift up to 35 pounds, squat and drive a 6-person passenger van, may require operating manual devices such as hydraulic lifts, wheelchair lifts, vehicle doors, etc. for the purpose of transporting service recipients. Agility with wrist and finger dexterity to access, key and sort electronic information or file documents, ability to view computer and/or electronic device for extended period and other physical duties as directed by your supervisor and/or Director.
Ability to apply Agency Training Crisis Management Verbal and Physical Techniques during a crisis consistent with criteria as trained and in accordance with agency policies and procedure.
The essential Cognitive Functions of this position may include ability to analyze, compute, hear and repeat information, take notes, read documents, generate written information, independently problem solve, tolerate interruptions, maintain positive public relations, organize, verbally communicate and converse with a diverse group of people among others.
The Arc of Union County will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to The Arc of Union County.
The Arc of Union County is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against due to a disability.
Work Environment - The agency offers safety trainings such as Universal Precautions/Infectious diseases, COVID-19 Education and Safety Practices among others to promote a safe environment for all employees and service recipients including visitors. Personal Protective Equipments and necessary supplies such as disinfectants are supplied to all employees free or charge. Each employee is responsible to complete offered trainings and implement the health and safety protocols and mitigation practices consistently.
The agency may assign employees to any duties and to any work site it deems necessary in its sole discretion.
$26k-32k yearly est. Auto-Apply 60d+ ago
Service Supervisor- Jersey City- Lease Up
Education Realty Trust Inc.
Assistant supervisor job in Madison, NJ
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality.
This is a live in position. On-call will also be required.
JOB DESCRIPTION
* Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
* Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
* Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.
* Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
* Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
* Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
* Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
* Assists Community Manager in developing the budget for regular repair and maintenance and capital projects.
* Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
* Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.
* Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.
BASIC KNOWLEDGE & QUALIFICATIONS:
* High school diploma, GED, or related experience and training.
* Experience in property management maintenance, other building maintenance, or related trade.
* Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices.
* Ability to apply principles of logical thinking to define and correct problems.
* Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems.
* Ability to read, write, and communicate effectively to represent company management in a support capacity, act as the first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies.
* Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for the manager's use. Property management system experience preferred.
* Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents.
SPECIALIZED SKILLS:
* Incumbents must have EPA certifications Type I and II or Universal if the position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc.
* Incumbents must have all certifications as required by State and Local jurisdictions.
* Incumbents must have a valid driver's license to operate a golf cart on the property, if applicable.
TRAVEL / PHYSICAL DEMANDS:
* Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
* Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
* Job demands may require incumbents to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
* Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
* Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends, and holidays.
#LI-SV1
The hourly range for this position is $40.00 - $42.50
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
$40-42.5 hourly Auto-Apply 10d ago
Recovery Support Supervisor
Ashleytreatment
Assistant supervisor job in South Amboy, NJ
Position Overview: The Recovery Support Supervisor is a behavioral health professional and assists patients with substance use and mental health disorders and supervises the activities of a group of Recovery Support Specialists (RSS). Ensures schedules are maintained and all policies and procedures are followed in compliance with regulatory standards. The RSS Supervisor collaborates with members of the Leadership Team (LT) to help provide oversight of the milieu. Additionally, the Recovery Support Supervisor will oversee RSS programming and engagement at the site-level.
Specific Responsibilities:
Ensures that the department is achieving Key Performance Indicators (KPIs) related to rounding timeliness and other KPIs that touch multiple departments that include, but are not limited to, group attendance, patient satisfaction survey completion, against advice discharges, patient length of stay, etc. Manages a group of Lead RSS to support the ongoing coaching and supervision of RSS. Owns the scheduling of RSS, on call responsibilities, and ensures the group adheres to attendance policy to ensure appropriate staffing and patient safety. Assists in monitoring quality improvement (QI) indicators to ensure high-quality patient care is provided. Monitors patients, provides safety and security checks throughout the shift, completes documentation to include but not limited to therapeutic activities notes, IP Individual Progress notes, Incident Reports, monitoring of patient's activities, and records patient behavior. Understand the principles of 12-step Programs, Dialectical Behavior Therapy (DBT), Medication for Addiction Treatment (MAT), and Motivational Interviewing (MI) and how they apply to the recovery process for patients struggling with Substance Use Disorders (SUD) and Mental Health (MH) Disorders. Responsible for hiring, training, and retaining RSS staff. Collaborates with Director of Nursing and Lead RSS to maintain on call responsibility as assigned to ensure appropriate staffing, patient safety, and high-quality care is always maintained. Review patient rounding reports daily and communicates pertinent information to the RSS team. Conducts manager reviews of incident reports on a necessary cadence per QI. Reviews weekly contraband incident reports and addresses contraband incidents appropriately. Performs weekly rounding audits with the LT to ensure patient safety and staff compliance with rounding policies and protocols. Collaborates with the Clinical Director and Clinical Supervisor(s) to support the management of patient-specific issues and ensure the fidelity of clinical programming. Works in conjunction with the Clinical Coordinator to ensure that RSS team members have ample oversight on evenings and weekends. Works with Director of Admissions and Director of Nursing to streamline the patient admissions process and ensure quality of care at all touchpoints. May transport patients and/or patient belongings. Perform any other job-related duties as assigned.
QUALIFICATIONS
Knowledge, Skills, and Abilities Required:
High School Diploma or GED REQUIRED. Associate degree or beyond preferred. Certification as a (BHT, CADC, CRADC, CRS, CPRS, CFRS, or eligible) preferred. Three years' experience working as an RSS, Behavioral Health Technician (BHT), Mental Health Technician (MHT), or direct care worker equivalent in behavioral health and/or substance use disorder treatment is preferred. Experience managing small, cohesive teams. Excellent organizational skills with the ability to prioritize workload and meet deadlines. Ability to work in a fast-paced environment. Strong knowledge of a variety of computer software applications in word processing, spreadsheets, and presentations (MS Word, Excel, and PowerPoint). Always demonstrates appropriate confidentiality when interacting with patients, residents, families, visitors, referral sources and all other contacts. Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including coworkers, patients, residents, visitors, families and referral sources. Familiarity with behavior modification, 12-step modality, DBT, MAT, and MI. Valid driver's license and a safe driving record (if applicable). Ability to collaborate with leadership team members to drive operational excellence and quality assurance metrics. Proficiency in completing tasks designated to department leaders that include, but are not limited to, running safety codes, scheduling, conducting inventory management, and facilitating training for new hires; additional training will be provided. Ability to identify trends from a variety of data sources to drive decision-making regarding patient safety and employee experience. Customer Service: Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer within the resources that can be made available. Problem Solving: Identifies problems, involves others in seeking solutions, and conducts appropriate analyses, searches for best solutions; responds quickly to new challenges. Communication Proficiency: Comfortable using a broad range of communication styles, and ability to choose appropriate, effective ways to communicate to different audiences in diverse situations. Flexibility: Is open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Adjusts rapidly to new situations warranting attention and resolution. Time Management: Uses his or her time effectively and efficiently; concentrates his or her efforts on the most important priorities; adeptly handles several tasks at once.
Work Environment:
May work in a variety of environments within the substance disorder and mental health treatment facility. They spend much of their time on their feet, actively working with patients. This role routinely uses standard office equipment such as computers, phones, photocopiers, IPADS, and scanning devices. The noise level in the work environment is usually moderate.
Physical Demands:
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
Travel: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
$43k-70k yearly est. 8h ago
Supervisor Mortgage Servicing Oversight
City National Bank 4.9
Assistant supervisor job in Trenton, NJ
WHAT IS THE OPPORTUNITY? We are seeking a Supervisor Mortgage Servicing Oversight to lead our mortgage servicing operations with a focus on compliance and performance excellence. This role involves managing vendor relationships, ensuring subservicers meet contractual obligations and regulatory requirements.Key responsibilities include developing and implementing controls for servicing regulatory themes, conducting regular audits, and establishing a data scorecard to monitor key performance indicators. The supervisor will oversee training initiatives for subservicer staff, create standardized documentation practices, and prepare comprehensive reports for senior leadership.Managing all Servicing Escalations and Client Interactions:The supervisor will also handle escalation management with urgency, addressing any critical issues or breaches in service level agreements swiftly. This role requires effective communication with clients, ensuring their concerns are resolved promptly and professionally. Building strong relationships with clients and providing timely updates will be essential to maintain trust and satisfaction.Collaboration with internal departments such as Analytics, Legal, and Risk is essential to align vendor performance with compliance goals. A commitment to continuous improvement will drive the refinement of controls and processes in response to regulatory changes.
WHAT WILL YOU DO?
* Serve as the primary point of contact for sub-servicers, ensuring communication and coordination.
* Monitor and evaluate sub-servicer performance against contractual obligations and performance standards.
* Develop and implement controls for servicing regulatory themes to ensure adherence to compliance and legal requirements.
* Conduct regular audits of subservicer operations and compliance practices.
* Establish a data scorecard to track key performance indicators (KPIs) related to compliance and service delivery.
* Analyze performance metrics to identify areas for improvement and drive corrective actions.
* Implement training programs for subservicer staff on compliance standards and best practices.
* Update training materials to reflect regulatory changes.
* Define documentation standards to ensure consistency and accountability in operations.
* Prepare and present detailed reports on vendor performance, compliance issues, and risk management to senior leadership.
* Maintain a feedback loop to refine controls and scorecards based on performance data and stakeholder input.
* Stay updated on regulatory changes and adjust processes accordingly.
* Partner with internal departments (Analytics, Legal, Risk) to align vendor performance with organizational compliance goals.
* Oversee default-related activities managed by subservicers, including collections, loss mitigation, bankruptcy, and foreclosure.
* Address and resolve issues or breaches of service level agreements identified through monitoring and audits.
* Build and lead the bank's mortgage department, focusing on strategy, staffing, and revenue goals.
* Create a comprehensive suite of mortgage products and services.
* Establish policies, procedures, and workflows to ensure compliance and operational efficiency.
* Recruit, train, and manage Mortgage Loan Originators (MLOs) and operations staff.
* Drive growth and profitability within the mortgage division.
* Ensure underwriting standards are met and loans comply with regulatory and secondary market guidelines.
* Manage vendor relationships and mortgage software applications.
* Represent the bank in community and civic activities to enhance market presence.
* Manage foreclosure and bankruptcy processes, overseeing files related to default law, including title issues and contested foreclosures.
* Provide oversight of the sub-servicer's foreclosure and bankruptcy attorney network, ensuring proper case management and cost allocation.
* Implement standardized processes and best practices for insurance policy placement to enhance customer experience and ensure compliance.
* Conduct assessments and measurements of sub-servicing activities, particularly focusing on property and casualty insurance matters.
* Establish rigorous quality control measures to maintain high standards of service and compliance.
* Collaborate with stakeholders to evaluate the impact of climate factors on affordability, ownership costs, and Mortgage Servicing Rights (MSR) valuations.
* Train team members and strategic partners on best practices related to foreclosure and bankruptcy.
* Assist the Sub-Servicing Oversight Team in ensuring all sub-servicers and third parties comply with standards and regulatory requirements.
* Engage with investors and insurers to advocate for policies beneficial to all stakeholders.
* Undertake special projects or strategic initiatives as assigned by senior leadership.
* Perform other duties as necessary, including travel.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree or equivalent
* 12+ years of mortgage servicing experience to include responsible risk management and strategic decision-making and ability to manage complex projects and initiatives
* Minimum of 5 years of Mortgage Default Experience
* Minimum of 5 Years of Mortgage Subservicing Experience
*Additional Qualifications*
* Deep knowledge of mortgage regulations and secondary market guidelines (Fannie Mae, Freddie Mac).
* Running servicing operations and establishing an end to end servicing oversight control for a bank.
* Strong leadership, communication, and analytical skills.
* Proficiency in loan origination software (e.g., Encompass) and Microsoft Office.
* Excellent leadership, consulting, and communication skills, including the ability to lead direct and indirect reports and influence all levels within the organization
* Excellent negotiation skills and highly collaborative planning ability, excellent diplomacy, tact, judgment, problem-solving and decision-making skills
* Ability to think critically and strategically and drive change; capability of successfully managing multiple projects concurrently
* Strong quantitative, governance, and analytical abilities
* Ability to solve complex problems and drive structure through ambiguity
* Strong verbal and written communication skills with ability to provide effective challenge to senior management and cross functional leadership
* Advanced proficiency in Microsoft Office technologies (PowerPoint, Excel, Word, Visio)
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $0 - $0 per hour. Exact compensation may vary based on skills, experience, and location.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
$106k-135k yearly est. 5d ago
Office Supervisor
Akin Care Senior Services
Assistant supervisor job in Princeton, NJ
Job DescriptionBenefits:
Competitive salary
Opportunity for advancement
Paid time off
Office Supervisor Home Care Administration & Operations
Full-Time | Weekday Schedule |
Keep Our Care Running Smoothly!
Behind every outstanding caregiver visit is an organized, efficient office. As our Office Supervisor, youll be the operational linchpinstreamlining processes, lead the office team in excellent Customer Service, ensure supplies are stocked, assist the Executive Director as needed and communication flows effortlessly between field staff, clients, and leadership.
Why Youll Love Working Here
Competitive salary with merit-based raises
Monday - Friday hours with generous PTO
Supportive leadership that values your ideas and invests in professional development
Clear advancement paths into HR, Finance, or Operations leadership
What Youll Tackle Day-to-Day
Customer Service - Be the first point of contact with our clients and caregivers. Answer phones and manage all office communication. Ensure communication runs smoothly between office staff and caregivers. Work closely with the agency Director to ensure clients are taken care of quickly and efficiently.
Office and Schedule Management - assist with caregiver scheduling and on call assistance when needed.
Process & Policy Builder Partner with HR to update SOPs, onboarding checklists, and safety protocols that meet state home-care regulations. Work with nursing and caregivers to ensure proper documentation per regulations.
Marketing and social media - Work with the marketing team to assist with social media postings, event flyers and mailings.
What Makes You a Great Fit
2+ years of office management, medical practice management, or healthcare administration experience (home-care or hospice a plus).
Confident with Microsoft 365, and cloud-based scheduling/EMR platforms.
Organized multitasker who can pivot from payroll questions to supply orders without losing focus.
Professional, friendly communicatorwritten and verbalwith all levels of staff and clientele.
Ready to Be the Backbone of Exceptional Home Care?
Click Apply Now to join an agency that prizes efficiency, teamwork, and compassionate service to seniors!
$45k-68k yearly est. 17d ago
Office Supervisor - Family Medicine
Deerfield Management Companies 4.4
Assistant supervisor job in Wall, NJ
Vanova Health is supporting Cotler Family Medicine, a well-established outpatient practice in Wall, New Jersey, in their search for a full-time Office Supervisor to join their collaborative care team. Located just two miles from the Atlantic Ocean and within convenient reach of Philadelphia and New York City, Cotler Family Medicine offers an exceptional work environment that combines professional growth with quality of life.
This role provides an opportunity to work alongside two board-certified physicians in a supportive, team-oriented environment. The Office Supervisor will be expected to provide effective leadership and accountability for ambulatory care operations including excellence in customer service, human resources, information systems, patient-focused clinical care, quality assurance and financial management.
In addition to a competitive salary range of $55,000-$72,000, the position includes two weeks of paid time off, health benefits, and access to pension and profit-sharing plans. Cotler Family Medicine is committed to fostering professional development and delivering high-quality care in a setting that promotes work-life balance.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES (included but not limited to):
Manages the daily operations in the clinic. Optimizes clinic workflows. Acts as a resource in the daily operations and activities of the department. Athena charting, Quality metrics, Care gaps, ACO participation. Communication with Aledade, Vanguard and ACO partners.
Collaborates with hospital care sites and physician leadership. Promotes effective working relationships within the service line to facilitate achieving goals and objectives.
Works directly with patients to address patient questions and concerns regarding care and billing, evaluate various resolutions and ensure patients receive satisfactory resolution.
Creates and oversees daily work schedules including management of daily staffing and float coverage. Oversees active schedule management to balance patient access, schedule, utilization, and continuity during hours of clinic operation. Manages prior authorization and referral processes.
Leads clinic team in problem solving to address issues relating to patient safety, care and service.
Promotes effective working relationships and works effectively as part of the clinic team to facilitate meeting its goals and objectives. Assists in development of capital planning and operating budgets.
Manages clinic teams on quality initiatives and managing quality metrics. Collaborates with the leadership team and physician leader to identify and drive quality and performance improvement initiatives. Drives and supports associate engagement and patient experience outcomes.
Manages Human Resource management functions including interviewing, selection, orientation, education/training, feedback, performance evaluation, and policy and procedure development. Maintains Kronos records for employees.
Directs, oversees, and coordinates training of new employees. Builds strong partnership with local clinic physician leadership.
Takes an active role in professional development of associates; developing leaders as appropriate.
Creates a culture of patient safety including documentation and reporting. Maintains audits for medication safety. Ensures compliance with applicable regulatory guidelines, and licensure, compliance and accreditation requirements. Ensures compliance with established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.
Partners with physicians around panel management. Maintains records regarding patient linking, population health, and care gap closure.
Promotes mission, vision, and values of Cotler Family Practice, and abides by service behavior standards.
Qualifications
REQUIRED SKILLS & QUALIFICATIONS
Supervisory Experience: Minimum of 2 years in a leadership or supervisory role.
Healthcare Background: Experience in healthcare or specialty clinic settings (e.g., Cardiology, Neurology) preferred.
Technical Proficiency: Comfortable using technology and adapting to new systems.
Systems Knowledge: Familiarity with Athena, quality metrics, and care gap management highly desirable.
Education: Bachelor's degree in healthcare or a related field preferred; equivalent experience considered.
Communication: Strong interpersonal and communication skills, with the ability to collaborate effectively across teams.
WORK ENVIRONMENT/PHYSICAL DEMANDS:
Ability to work on-site during standard business hours, with flexibility for weekend shifts.
Role is based in an outpatient clinical setting with direct patient interaction.
Frequent collaboration with frontline staff and physicians to ensure seamless care delivery.
TOTAL REWARDS AT COTLER FAMILY MEDICINE:
At Cotler Family Medicine, we believe rewards go beyond a paycheck. We value the full experience of being part of a collaborative, patient-focused team that prioritizes quality care and professional growth. We're proud to offer competitive compensation, comprehensive health benefits, retirement savings options, paid time off, and opportunities for continued learning in a supportive environment. We are committed to investing in the future of our team and providing benefits that support every stage of your career with us.
Salary Range: $55,000-$72,000
Two weeks of paid time off
Health Benefits
Pension and profit-sharing plans included in comprehensive benefits package
May be eligible for a performance-based bonus
EEOC Statement: Cotler Family Medicine is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
This job description is intended to describe the general nature and level of work performed and is not an exhaustive list of all responsibilities, duties, and skills associated with it. Duties and expectations may be subject to change with or without notice.
#LIDNI
$55k-72k yearly Auto-Apply 12d ago
Psychosocial Services Supervisor, Newark, NJ
Kind Snacks 4.5
Assistant supervisor job in Newark, NJ
About KIND Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child's rights and well-being are protected throughout their journey to safety. Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.
Position Summary
KIND seeks a Psychosocial Services Supervisor to manage daily social services operations of 2-3 field offices to include in-house programming, data management, reflective supervision, subject matter expertise and training on trauma-informed and client centered interventions, and crisis responses. The incumbent will also oversee specific program areas and support the national Psychosocial Services team with other essential management duties, including fostering a culture of wellness, supervising MSW interns and leveraging community resources. The Psychosocial Services Supervisor will staff a small caseload of critical cases and provide clinical consultation for the legal teams.Essential Functions
Staffs a small caseload of critical referrals in office where the supervisor is located.
Oversees daily management and operations of 2-3 field offices (grouped regionally or by commonalities of programming, reporting laws, etc.).
Ensures Social Services Coordinators (SSCs) adhere to policies and procedures.
Provides weekly reflective supervision to Social Service Coordinators and meet monthly with Managing Attorney at field offices.
Develops a framework for new supervision structure to support implementation across other offices.
Provides therapeutic support and crisis management with the legal team.
Coordinates Crisis Planning and protocols as part of the agency-wide implementation.
Supervises MSW interns housed in field office where supervisor is located.
Monitors, reviews, and makes recommendations for in-house therapeutic activities, resource fairs and preventive programming.
Completes reports to meet both internal and external program requirements in a timely manner.
KIND will evaluate proven local practices and institutionalize and share them across all of KIND's offices.
Develops a consistent, high-quality approach to supervision, and expansion of in-house programming.
Supports assigned offices' therapeutic programming and specific initiatives around client support.
Qualifications and Requirements
Master's degree in social work or advanced degree in a related field, preferably in social work, counseling, or related specialty (LMSW, LCSW, LPC, LMHC).
Advanced fluency in English and Spanish, spoken and written, is required (for direct communication with the children we serve and their caregivers, the majority of whom are Spanish speaking).
Licensure (or able to obtain licensure within six months of hire), SIFI certification, and experience supervising MSW interns
Minimum 5 years of experience working with immigrant populations, unaccompanied minors, at-risk youth, or young children (depending on the location).
Minimum of 2 years of experience in a supervisory role in social services or non-profit organizations.
Experience providing guidance and crisis management and direct oversight of administrative and clinical supervision and staff performance evaluation.
Advanced skills in Microsoft Suite including Outlook, Excel (including formula function), and Teams; competence with technology-related items including audio-video set-up and execution.
Demonstrated commitment to improving and/or understanding issues impacting immigrants in the U.S.; preferred experience working with trauma survivors.
Ability to work independently, anticipate needs, and take initiative in a high volume, fast-paced environment.
Experience supervising interns and volunteers; highly skilled at conducting outreach and managing external partnerships.
Experience in data entry and/or data management; experience in case and document database navigation such as ShareFile and Legal Server, including running and interpreting reports.
Ability to handle tech-related responsibilities including management of digital calendars and video conferencing.
Experience working with multidisciplinary or interdisciplinary teams.
Ability to travel as assigned.
Ability to work within an office environment, have regular interaction via telephone, teleconference, IM and email with KIND's team and have in-person meetings with clients.
Excellent written and oral communication skills in English.
Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate.
Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment.
Committed to practicing and supporting wellbeing and a work-home life balance.
Experience working and communicating in a remote environment preferred but not required.
Our Benefits - Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the three medical plan options, dental, and vision. - Pre-tax flexible spending account (FSA) for both medical and dependent care. - Pre-tax transit and parking spending account. - Employer-paid life insurance and accidental death and dismemberment insurance. - Employer-paid short and long-term disability insurance. For a complete list of benefits, please click here. Our Focus on Wellness KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities. For more information regarding our Wellness initiatives please visit this link.
Application Instructions
To be considered for this role, please submit an employment application at supportkind.org/join-the-team, along with your resume and cover letter.
Disclaimer:
KIND is committed to an ethical recruitment and hiring process and maintains a firm “no fees” recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process. For more information, please visit the following website:
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$53k-85k yearly est. Auto-Apply 60d+ ago
Fulfillment Center Supervisor/Manager
Cart.com 3.8
Assistant supervisor job in Florence, NJ
Apply here to be considered for our FUTURE Fulfillment Leadership Openings:
Our Talent Acquisition team will be reviewing applicants from this posting to determine if your skills and experience align with one of the following Fulfillment Leadership roles; Fulfillment Center Supervisor and Fulfillment Center Manager. This review is for future hiring for these Onsite roles.
Please be aware that this role description is a generalized description and may not have the exact details of the role you could be identified for.
Please ensure that you answer our application questions because we will use your answers to help identify you for the right aligned leadership opportunity. If you are identified as a potential fit, one of our recruiters will reach out to set up a call to discuss our future opportunity.
Who We Are:
We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2B and B2C companies to unify commerce operations across channels and sell and fulfil anywhere their customers are.
We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.
Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you.
Cart.com Fast Facts:
6,000+ customers worldwide
1,600+ employees globally
14 warehouses nationwide, totaling over 8 million square feet of space
Our software lists $10+ trillion in product value across channels
Our digital and physical operations support $8+ billion in Gross Merchandise Value
Our values:
Cart.com is building a company that is committed to living out these 6 core values:
Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.
Think beyond the box: “We've always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.
Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.
Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.
Remember to be human: We work hard, but we leave room for the people, places and things that we love.
This position is open to applicants or individuals who are located in or around Florence, NJ.
The Role:
The Fulfillment Operations Supervisors and Managers are key leadership roles in our growing 3PL operation which includes E-commerce and Wholesale customers. Key responsibilities will be to manage a multi-client operation to include DTC & B2B.
You will be responsible to develop, support, and maintain the resources and processes necessary to efficiently manage and improve distribution center operations, including picking, packing, shipping, inbound receiving, and consolidation operations. The ability to motivate a performance driven team and be customer service driven, is a must. Potential shifts include first, second and weekend shift.
What You'll Do:
Maintain records on working hours and meet financial projections of team
Consistently review operations and recommend and implement improvements as cleared by upper management.
Give directions for shift operational flow, flex resources to consistently achieve requirements in all areas at lowest cost.
Direct supervisor staff to maintain proper productive staffing levels per budget and departmental demands, including all interviewing, training and discipline processes and ensure that all departments are correctly staffed and agreed upon daily.
Drive efficiency in operations by continuously improving current processes and practices.
Develop, support and maintain the resources and processes necessary to efficiently manage and improve DC operations.
Maintain an atmosphere that fosters teamwork, effective communications, clear and fair metrics, consistent policy administration and great customer service.
Create and maintain departmental spreadsheets of performance, cost per piece and accuracy.
Promote a safe working environment. Report all incidents and injuries.
Perform other duties as assigned.
Who You Are:
A leader with the ability to influence
A high level communicator both orally and written
Able to multi-task and adapt to a changing environment
A Problem Solver
Team oriented with strong interpersonal skills
What You've Done:
5+ yrs warehouse operations experience within 1 of the following.... replenishment, receiving, outbound, inventory, special projects & returns
3+ years of supervisory or lead experience in which you motivated, trained and led your team into performing at extraordinary levels.
Systems experience with WMS, OMS, Excel, and other Office applications.
High School diploma or GED.
Top candidates will also have:
You have successfully utilized data to support decisions and drive success in your responsible areas
Prior 3PL operations experience.
Prior B2B wholesale experience
Physical Work Environment:
Able to withstand moderate physical activity (standing, walking, bending, stooping over, reaching, etc.).
Able to lift and carry up to 25-30 lbs. on occasion (document boxes, files, binders, and other items)
Able to maintain attention and concentration for extended periods of time
Able to work overtime including extended schedules during peak seasons.
Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.
All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.
Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$31k-51k yearly est. Auto-Apply 60d+ ago
Data Entry
BNL Enterprises
Assistant supervisor job in Marlboro, NJ
BNL Enterprises, Inc. is a nationally recognized leader in the field of professional photo finishing for professional School and Sports photographers. We are in search of a highly motivated, enthusiastic individual looking to work in a fast-paced environment to join our data entry team. This is not a remote job requires the candidate to come to the office.
Located in Marlboro, NJ the position is available for seasonal work with evaluation for permanent employment. The candidate should be a person who is self-motivated, detail-oriented, and looking to work for a great company. This is NOT a remote position and requires reliable transportation to work.
Seeking a individual with strong typing skills, attention to detail, and ability to focus during their time on task. The right candidate would be familiar in Microsoft operating systems especially the Office suite. Ability to follow a set of written instructions is key.
This person should also be well-organized, able to problem solve, and have excellent professional communication skills. Candidates would be trained on our proprietary data entry software.
The position is FULL-TIME
The position is seasonal August-December with evaluation for full time.
$28k-43k yearly est. 60d+ ago
Cell Services Supervisor - Second Shift
IBX 4.8
Assistant supervisor job in Piscataway, NJ
As the world's largest university-based biorepository, Infinity BiologiX has been perfecting the science of biobanking, bioprocessing and analytics since 1999. By utilizing a technologically advanced infrastructure and the highest quality biomaterials, IBX scientists work to convert precious biosamples into renewable resources thereby extending research capabilities. IBX understands that research goals and objectives vary from project to project so we give each client individual and customized attention to ensure “best fit” service.As the world's largest university-based biorepository, Infinity BiologiX has been perfecting the science of biobanking, bioprocessing and analytics since 1999. By utilizing a technologically advanced infrastructure and the highest quality biomaterials, IBX scientists work to convert precious biosamples into renewable resources thereby extending research capabilities. IBX understands that research goals and objectives vary from project to project so we give each client individual and customized attention to ensure “best fit” service.
Job Description
POSITION SUMMARY:
Reporting to the Manager, Sample Processing Services of IBX. Hours: Tuesday - Saturday 2PM - 10:30PM. This position provides managerial, high-level technical/scientific support in the operation of the IBX Cell Laboratory. The responsibilities of the position also include the training and supervision of technical staff and student workers, organizing and overseeing lab operations and new projects that require the implementation of new services, overseeing production and QC of media, working with the IT group to build workflows and database queries and generating weekly reports for upper management,. An important component of the position is high level supervision of daily and weekend processing, including coordinating team efforts and ensuring that weekend staffing meets processing demands
PERFORMANCE GOALS:
· This position works with the Manager and/or director of the Cell Lab to help coordinate in the following areas
o Review reports/data on processes occurring in the lab for clients and other stakeholders
o Help build, validate and implement SOPs for new services
o Has primary responsibility for coordinating the efforts of the Cell Lab team in daily biomaterial processing, reporting to the Director and Manager of the Cell Lab on all operational aspects of management of the lab.
· This position works with the Manager of the Cell Lab to ensure the smooth operation of their team such as
Developing and/or implementing processes for recording data resulting in the lab, including cell culture growth, quality control test results, storage recording, and distribution tracking
Submitting samples for quality testing and making decisions of resulting quality based on these results
Examining chain of custody for samples, quality of reagents used in processing, laboratory conditions and technical performance.
Within their own team a supervisor is responsible for
o Prioritizing daily tasks
Making decisions about the course of action to be taken in processing a sample
o Resolving routine conflicts and issues
Ensuring that staff follow standard operating protocols (SOPs) and maintain accurate data entry procedures in LIMS.
o Ordering supplies and ensuring that stock inventories are maintained for all essential reagents, and overseeing ordering and installation of new equipment as well as ensuring that all equipment is maintained on appropriate schedules.
o Documenting deviations and overseeing event resolutions in the QMS system
Work in the lab as necessary to meet daily lab operation expectations in the event of a staffing shortage
Troubleshooting processing issues including ones related to poor cell growth and culture contamination
Ensuring that the team remains up-to-date on training, including but not limited to SOP training, competency training, regulatory training and safety training
Qualifications
COMPETENCIES:
Must be proficient in all aspects of blood processing and cell culture, passaging and cryopreservation.
Must be well-organized
Ability to conduct and organize laboratory based business enterprise efficiently and expeditiously while maintaining a high level of accuracy and attention to detail.
· Works independently with minimal supervision.
QUALIFICATIONS:
Requires a Bachelors or Masters degree in a Life Sciences field with 5 or more years of experience in advanced laboratory operations.
Masters degree in a life science is preferred
Must have several years experience supervising and managing a high volume complex laboratory of 5 or more individuals that coordinates activities with multiple other divisions and external laboratories.
Detailed working knowledge of cell biology and cell culture techniques. This knowledge is essential for training, supervision and evaluating technical staff.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$68k-99k yearly est. 60d+ ago
CELL CENTER SUPERVISOR ROLE
Healthcare Support Staffing
Assistant supervisor job in Jersey City, NJ
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
ABOUT THE JOB:
This is a Call Center Supervisor. Responsible for the daily management of staff and inventory to ensure delivery of exceptional customer service.
Responsibilities:
Evaluate strengths and weaknesses of staff in order to foster a positive working environment which includes: Daily evaluations, coaching and mentoring the business team in order to enhance staff performance levels for quality, production, and attendance while ensuring accuracy and compliance with internal/external policies.
Allocate work assignments to ensure daily receipts are processed in accordance with Service Agreements
Review work load to identify gaps in processes and/or inefficiencies.
Incorporate applicable workflows and business rules.
Perform appropriate data analysis and reporting.
Ensure customer satisfaction by developing business partnerships with internal and external customers for seamless results and by expediting resolutions of complex problems/issues either by resolution, or escalation.
Monitor and track expenses as tied to the defined budget.
Provide coaching/mentoring to less experienced staff members and peers.
May oversee multiple work teams and/or servicing of multiple projects.
May participate in and/or lead departmental and interdepartmental work groups.
Perform other relevant tasks as assigned by management.
Additional Details:
Take initiative!
Always being positive
Qualifications
Requires a Bachelor's Degree
3 years of Leadership experience of a large INBOUND call center
3 years INBOUND Call Center
MUST BE METRICS DRIVEN and articulate what they have done
Must have a VERY supportive attitude and be a mentor to his reps.
Advanced Microsoft Excel Skills
Ability to balance multiple priorities.
Leadership Skills, Team Player, Strong Analytical, and Interpersonal Skills.
Additional Information
Interested in being considered?
If you are interested in applying to this position, please contact Katleen Angala at 321-445-8143 and click the Green "I'm Interested" Button to email your resume.
$36k-58k yearly est. 1d ago
Senior / Supervisor
Tait Weller 3.6
Assistant supervisor job in Iselin, NJ
Tait Weller is currently seeking Audit members at the senior and supervisor levels to work within the firm's audit department performing audits of financial institutions including registered investment companies, investment partnerships, transfer agents, and broker-dealers; and not-for-profit organizations including Colleges/Universities, private schools, international relief organizations, foundations, and more.
Responsibilities
* Execute the day-to-day activities of audit engagements including Securities and Exchange Commission (SEC) registrants and supporting the execution of high-quality audits
* Learn and apply knowledge of industry specific accounting policies
* Work within a team structured environment performing critical audit functions and preparing clear, well-structured, and effective audit documentation
* Participate in client and engagement team interactions in a professional manner
* Identify and communicating potential issues and opportunities to make the engagement more efficient
Qualifications
* 2 to 7 years of current or recent audit experience in public accounting
* Bachelor's degree from an accredited college/university with current CPA credential or eligible to sit for the CPA exam and actively pursuing
* Working knowledge of U.S. Generally Accepted Accounting Principles (GAAP) and auditing procedures
* We are looking for candidates who have ambition, enjoy challenges and wish to advance their career with a firm who is an industry leader with over 100 years in business!!
Company Description
Tait Weller opened its first accounting office in Philadelphia, Pennsylvania in 1921. For over 100 years, we have brought uncompromising quality, depth of knowledge and personalized service to every engagement. Today we are the region's leading full-service accounting firm specializing in non-profit and financial services organizations.
From our Philadelphia headquarters and offices in New Jersey and New York City, we provide audit and assurance, tax, and consulting services to organizations active across the U.S. and across the globe. Although we share some clients with the 'Big 4', we position ourselves as the specialized alternative - we can be nimble and responsive because we are independent and focus on what we do best.
Tait Weller actively engages its clients and is committed to an extraordinary level of client service - for the long term. Our engagement profile includes direct access to partners and senior staff to ensure quality results and continuity, and teams are selected and organized around your organization's specific needs and requirements. We continually update our industry and regulatory knowledge base to render the most current and informed opinions and advice possible - we even offer Continuing Professional Employee training to members of our clients' teams. At Tait Weller, continuity in client learning and service is of paramount importance.
$52k-80k yearly est. 60d+ ago
Machinery Service Supervisor - Piscataway, NJ
Foley 4.1
Assistant supervisor job in Piscataway, NJ
Manage Shop Technicians and jobs in progress daily.
Communicate with CSR's and CSR Manager regarding the daily workload.
Review and work with Service Advisor to maintain daily customer updates in Cat Interact Program.
Review and monitor the daily productivity of the Technicians and weekly expense report.
Review and monitor weekly overtime report.
Model and reinforce safety practices, which are consistent with our mission to ensure employees and customer safety.
Check repair history and open service letters for all jobs prior to starting the job.
Close service calls daily.
Complete warranty checklist, be accountable for accuracy.
Perform weekly shop inspections for assigned areas. List all areas/items requiring attention in app and schedule to be addressed accordingly.
Assure that Technicians are completing their JHA forms, locking and tagging out the machines they are assigned to, wearing all proper PPE, and keeping a clean work area daily.
Perform daily safety observations.
RECOMMENDED QUALIFICATIONS:
High School Diploma or equivalent is required.
Minimum 8 years experience in the heavy equipment industry with progressive maintenance/repair supervisory experience and/or equivalent combination of training and experience which provides the required knowledge, skills and abilities.
Excellent communication and interpersonal skills; both verbal and written.
Experience with Microsoft Office, Excel, Word.
Equal Opportunity Employer
Foley, Incorporated does not discriminate against any person applying for employment based on race, color, sex, age, religion, national origin or citizenship status, physical or mental disability, marital status, sexual orientation, gender identity, status as a covered Veteran, or any other legally protected status.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60.300.5(a) and 41 CFR 60.741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of disability and protected veteran status, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities and protected veterans.
$53k-85k yearly est. Auto-Apply 14d ago
Psychosocial Services Supervisor, Newark, NJ
Kind 4.5
Assistant supervisor job in Newark, NJ
Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child's rights and well-being are protected throughout their journey to safety. Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.
Position Summary
KIND seeks a Psychosocial Services Supervisor to manage daily social services operations of 2-3 field offices to include in-house programming, data management, reflective supervision, subject matter expertise and training on trauma-informed and client centered interventions, and crisis responses. The incumbent will also oversee specific program areas and support the national Psychosocial Services team with other essential management duties, including fostering a culture of wellness, supervising MSW interns and leveraging community resources. The Psychosocial Services Supervisor will staff a small caseload of critical cases and provide clinical consultation for the legal teams.Essential Functions
Staffs a small caseload of critical referrals in office where the supervisor is located.
Oversees daily management and operations of 2-3 field offices (grouped regionally or by commonalities of programming, reporting laws, etc.).
Ensures Social Services Coordinators (SSCs) adhere to policies and procedures.
Provides weekly reflective supervision to Social Service Coordinators and meet monthly with Managing Attorney at field offices.
Develops a framework for new supervision structure to support implementation across other offices.
Provides therapeutic support and crisis management with the legal team.
Coordinates Crisis Planning and protocols as part of the agency-wide implementation.
Supervises MSW interns housed in field office where supervisor is located.
Monitors, reviews, and makes recommendations for in-house therapeutic activities, resource fairs and preventive programming.
Completes reports to meet both internal and external program requirements in a timely manner.
KIND will evaluate proven local practices and institutionalize and share them across all of KIND's offices.
Develops a consistent, high-quality approach to supervision, and expansion of in-house programming.
Supports assigned offices' therapeutic programming and specific initiatives around client support.
Qualifications and Requirements
Master's degree in social work or advanced degree in a related field, preferably in social work, counseling, or related specialty (LMSW, LCSW, LPC, LMHC).
Advanced fluency in English and Spanish, spoken and written, is required (for direct communication with the children we serve and their caregivers, the majority of whom are Spanish speaking).
Licensure (or able to obtain licensure within six months of hire), SIFI certification, and experience supervising MSW interns
Minimum 5 years of experience working with immigrant populations, unaccompanied minors, at-risk youth, or young children (depending on the location).
Minimum of 2 years of experience in a supervisory role in social services or non-profit organizations.
Experience providing guidance and crisis management and direct oversight of administrative and clinical supervision and staff performance evaluation.
Advanced skills in Microsoft Suite including Outlook, Excel (including formula function), and Teams; competence with technology-related items including audio-video set-up and execution.
Demonstrated commitment to improving and/or understanding issues impacting immigrants in the U.S.; preferred experience working with trauma survivors.
Ability to work independently, anticipate needs, and take initiative in a high volume, fast-paced environment.
Experience supervising interns and volunteers; highly skilled at conducting outreach and managing external partnerships.
Experience in data entry and/or data management; experience in case and document database navigation such as ShareFile and Legal Server, including running and interpreting reports.
Ability to handle tech-related responsibilities including management of digital calendars and video conferencing.
Experience working with multidisciplinary or interdisciplinary teams.
Ability to travel as assigned.
Ability to work within an office environment, have regular interaction via telephone, teleconference, IM and email with KIND's team and have in-person meetings with clients.
Excellent written and oral communication skills in English.
Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate.
Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment.
Committed to practicing and supporting wellbeing and a work-home life balance.
Experience working and communicating in a remote environment preferred but not required.
Our Benefits - Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the three medical plan options, dental, and vision. - Pre-tax flexible spending account (FSA) for both medical and dependent care. - Pre-tax transit and parking spending account. - Employer-paid life insurance and accidental death and dismemberment insurance. - Employer-paid short and long-term disability insurance. For a complete list of benefits, please click here. Our Focus on Wellness KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities. For more information regarding our Wellness initiatives please visit this link.
Application Instructions
To be considered for this role, please submit an employment application at supportkind.org/join-the-team, along with your resume and cover letter.
Disclaimer:
KIND is committed to an ethical recruitment and hiring process and maintains a firm “no fees” recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process. For more information, please visit the following website:
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$53k-85k yearly est. 6d ago
Cell Center Supervisor Role
Healthcare Support Staffing
Assistant supervisor job in Jersey City, NJ
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
ABOUT THE JOB:
This is a Call Center Supervisor. Responsible for the daily management of staff and inventory to ensure delivery of exceptional customer service.
Responsibilities:
Evaluate strengths and weaknesses of staff in order to foster a positive working environment which includes: Daily evaluations, coaching and mentoring the business team in order to enhance staff performance levels for quality, production, and attendance while ensuring accuracy and compliance with internal/external policies.
Allocate work assignments to ensure daily receipts are processed in accordance with Service Agreements
Review work load to identify gaps in processes and/or inefficiencies.
Incorporate applicable workflows and business rules.
Perform appropriate data analysis and reporting.
Ensure customer satisfaction by developing business partnerships with internal and external customers for seamless results and by expediting resolutions of complex problems/issues either by resolution, or escalation.
Monitor and track expenses as tied to the defined budget.
Provide coaching/mentoring to less experienced staff members and peers.
May oversee multiple work teams and/or servicing of multiple projects.
May participate in and/or lead departmental and interdepartmental work groups.
Perform other relevant tasks as assigned by management.
Additional Details:
Take initiative!
Always being positive
Qualifications
Requires a Bachelor's Degree
3 years of Leadership experience of a large INBOUND call center
3 years INBOUND Call Center
MUST BE METRICS DRIVEN and articulate what they have done
Must have a VERY supportive attitude and be a mentor to his reps.
Advanced Microsoft Excel Skills
Ability to balance multiple priorities.
Leadership Skills, Team Player, Strong Analytical, and Interpersonal Skills.
Additional Information
Interested in being considered?
If you are interested in applying to this position, please contact Katleen Angala at 321-445-8143 and click the Green "I'm Interested" Button to email your resume.
How much does an assistant supervisor earn in Franklin, NJ?
The average assistant supervisor in Franklin, NJ earns between $35,000 and $73,000 annually. This compares to the national average assistant supervisor range of $28,000 to $55,000.
Average assistant supervisor salary in Franklin, NJ