Health Services Supervisor
Assistant supervisor job in Lake Odessa, MI
Cargill's size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible and sustainable way. We are a family company providing food, ingredients, agricultural solutions and industrial products that are vital for living. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials - from eggs to edible oils, salt to skincare, feed to alternative fuel. Our 160,000 colleagues, operating in 70 countries, make essential products that touch billions of lives each day. Join us and reach your higher purpose at Cargill.
**Job Purpose and Impact**
The Health Services Supervisor is a registered nurse, licensed to practice in the region of employment. In this role, you will provide health and wellness training and education and employee health services for the large employee population.
**Key Accountabilities**
+ Using business knowledge, create, develop, organize and coordinate health and wellness education for an assigned location.
+ Provide nursing oversight and day to day support for two or more licensed practical nurses or registered nurses.
+ Coordinate employee injury management with regard to workers' compensation.
+ With direction from the occupational health manager, conduct training in various regulatory compliance programs.
+ Provide primary nursing care based on assessment, diagnosis and medical directives at your assigned location within the organization.
+ Coordinate activities of other professional staff, such as physicians, physician assistants, nurse practitioner and physical therapists for the assigned location within the organization.
+ Responsible for personnel decisions related to hiring, performance and disciplinary actions for your direct reports. You will also spend time completing the same tasks as employees on your team.
+ Other duties as assigned
\#LI-CF1 #fgb #themuse
**Qualifications**
**Minimum Qualifications**
+ Bachelor's degree in a related field OR equivalent experience
+ Experience with an electronic medical record
+ Have a Registered Nurse license in the state of Michigan
+ Minimum one year of experience
**Preferred Qualifications**
+ One year of supervisory experience
+ One year of occupational health experience
+ Experienced in OSHA compliance and workers compensation
**Position Information**
+ Relocation assistance will not be provided for this position.
+ This position is located in Lake Odessa, Michigan
Equal Opportunity Employer, including Disability/Vet.
Assistant Water Mitigation Supervisor
Assistant supervisor job in Brighton, MI
Position OverviewThis is a high impact position within our business, we are seeking a person that has technical experience and will thrive in the culture of our organization. The Assistant Water Mitigation Supervisor is responsible to implement the process improvement and practices across the organization as well as ensuring company policies, industry standards, compliance and regulatory requirements are followed. The Assistant Water Mitigation Supervisor supervises the Water Mitigation Team and ensures water mitigation and customer experience standards are met. Ultimately, we'll trust you to help us remain compliant, efficient and profitable during business. The Assistant Water Mitigation Supervisor leads and motivates the water mitigation team, finding ways to increase quality of customer experience and implement best practices across all levels. Job Responsibilities
Responsible for the production, procurement, and planning of daily operations
Ensures timely, compliant and accurate management of work order processes, business information, and licensing management ensuring the company's processes remain legally compliant
Participates with Operations Manager in development of operational and business strategies, supporting the CEO or Owner's vision and process ideals
Conducts onsite field evaluations for compliance for licensing, vehicle, regulatory, EHS, Safety, DOT, quality and company policies. Escalates opportunities for improvements/corrections directly to ownership.
Coordinates with sales management team to deliver on commitments to customers. May be involved in the sales process on selected accounts
Provides direct support to office personnel, technicians, and sales associates regarding customer escalations, technical questions and support, and standard operating procedures.
Oversees and reviews daily operational and compliance metrics, as well as the escalation, tracking, and resolution of issues
Supervises production staff members, estimators and claims coordinators
Influences selection of vendors and manages ongoing vendor relationships
Communicates with all relevant employees to ensure delivery times are met
Communicating process changes to relevant parties to ensure a successful business
Coordinates activities that affect operational decisions and business requirements
Ensuring that health and safety regulations are followed
Improve operational management systems and processes and provides training for new initiatives and technology launches
Manages the growth and success of the team, providing guidance to employees
Managing internal assets of the company such as equipment, materials and supplies
Monitors KPIs- production quality standards and ensures process safety standards are met
Plans, schedules, and reviews workload and manpower to make sure targets are being met on a cost-effective basis
Reviewing workloads and manpower to ensure targets are met. May train and supervise staff
Job Requirements
3-5 years equivalent experience in similar role
Ability to effectively present training and/or information, respond to questions from groups of managers, employees, customers, and clients verbally and/or in writing
Valid driver's license and a satisfactory driving record
Skilled in using computers or necessary technology to include Microsoft Office products such as Word, Excel, Outlook, PowerPoint
Experienced using Xactimate and XactAnalysis, utilizing reports to improve operations
3-5 years experience as a lead water technician preferred
Ability to work closely with, influence, and hold senior leaders accountable to resolving issues or capitalizing on opportunities
Ability to engage and motivate others to drive results
Ability to manage time and workload effectively
Ability to work in a team environment
Excellent problem solving and communication skills, written and verbal
Experience in Negotiating with suppliers/sub-contractors/vendors
Familiarity with business and financial principles
Knowledge of organizational improvement
Strong Leadership- Proven ability and work experience as Assistant Water Mitigation Supervisor or similar role
Outstanding organizational skills
Understanding of organizational behavior and knowledge of the restoration industry
IICRC Water certification
Physical Demands and Working ConditionsThe physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Incumbent must be prepared to:
Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
Express or exchange ideas with others and receive and act on detailed information given.
For safety reasons, respirators, which are used in certain situations, must be able to seal to your face.
Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
Compensation: $28.00 - $30.00 per year
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.
Auto-ApplyService Supervisor
Assistant supervisor job in Lansing, MI
Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. This is a middle-management position with direct supervisory and leadership accountability.
**Skills/Qualifications**
Required
+ High School Diploma/GED; Bachelor's degree preferred
Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) or Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
+ Have an active driver's license
+ Be at least 21 years of age
+ Obtain a DOT medical certification
+ Provide documentation regarding their previous employment
Preferred
+ Experience working in a sales related role
+ Customer service experience, preferably in an industrial or service industry
+ Training or instructor experience
**Benefits**
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
**Company Information**
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday . Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** Service
**Organization:** Rental
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
\#INDT2
Supervisor, Healthcare Services Operations Support
Assistant supervisor job in Ann Arbor, MI
JOB DESCRIPTION Job SummaryLeads and supervises a team supporting non-clinical healthcare services activities for care management, care review, utilization management, transitions of care, behavioral health, long-term services and supports (LTSS), and/or other program specific service support - ensuring members reach desired outcomes through integrated delivery of care across the continuum. Contributes to overarching strategy to provide quality and cost-effective member care.
Essential Job Duties
* Supervises healthcare services operations support team members within Molina's clinical/healthcare services function, which may include care review, care management, and/or correspondence processing, etc.
* Researches and analyzes the workflow of the department, and offers suggestions for improvement and/or changes to leadership; assists with the implementation of changes.
* Conducts employee and team productivity/quality assurance checks and documents results for accuracy and time compliance.
* Provides regular verbal and written feedback to staff regarding performance and opportunities for improvement.
* Assists in the development and implementation of internal desktop processes and procedures.
* Establishes and maintains positive and effective work relationships with coworkers, clients, members, providers, and customers.
Required Qualifications• At least 5 years of operations or administrative experience in health care, preferably within a managed care setting, or equivalent combination of relevant education and experience.
* Strong analytic and problem-solving abilities.
* Strong organizational and time-management skills.
* Ability to multi-task and meet project deadlines.
* Attention to detail.
* Ability to build relationships and collaborate cross-functionally.
* Excellent verbal and written communication skills.
* Microsoft Office suite/applicable software program(s) proficiency.
Preferred Qualifications
* Supervisory/leadership experience.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Pay Range: $77,969 - $106,214 / ANNUAL
* Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
About Us
Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Supervisor Member Services - Medicaid Market
Assistant supervisor job in Lansing, MI
This job is responsible for supervising member service call center and ensuring timely, professional, and courteous responses to all customer inquiries and complaints, appropriately referring inquiries to other areas as necessary for resolution. Investigate escalated member inquiries. The incumbent may be required to make routine medical approval decisions.
**This role sits within the Medicaid Market - looking for someone who has Customer Service and Call Center experience.**
**ESSENTIAL RESPONSIBILITIES**
+ Manage the departmental operations and day-to-day functions.
+ Handle escalated calls from members, state agencies, providers and vendors.
+ Coach and counsel employees.
+ Prepare reports for various internal and external areas for trends and statistics.
+ Create and maintain quality and training programs for department.
+ Responsible for on-call emergency contact for nights and weekend support.
+ Other duties as assigned or requested.
**QUALIFICATIONS**
**Minimum**
+ High School Education or GED
+ 1 year of experience in supervisory position
+ 3 years of experience in customer service and/or health industry environment
**Preferred**
+ Bachelor's degree
**Skills**
+ None
**SCOPE OF RESPONSIBILITY**
Does this role supervise/manage other employees?
Yes
**WORK ENVIRONMENT**
Is Travel Required?
No
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement:_** _This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$50,200.00
**Pay Range Maximum:**
$91,200.00
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at *****************************
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J273513
Day Center Supervisor
Assistant supervisor job in Lansing, MI
Job Description
Come join our awesome team as a Day Center Supervisor at the Senior Community Care of Michigan PACE clinic. We have great benefits and a great work environment!
Senior Community Care of Michigan PACE is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization.
Job Highlights:
403(b) Retirement Plan;
Career scholarships;
Quality training, continuing career education and leadership programs;
Medical, Dental and Vision Insurance
Paid Time Off (Vacation, Holiday & Sick Days)
Benefits with minimal to no cost to employees:
Scholarships
Employee Assistance Program (EAP)
Wellness program
Life insurance (with an option to purchase additional)
Short term disability
Loan program
NEW! NetSpend option: 50% of wages after payday
Ministry Program
About the job:
Pay: $18.20-$26.42
Monday-Friday 8:00 AM-4:30 PM
The Day Center Supervisor Under the supervision of the Center Director, manages the daily operations of the Senior Community Care Adult Day Health Center in conformance with Center policies, procedures, and standards and all governing state and federal regulations. Responsibilities include the planning, coordination and implementation of all activities in the Adult Day Health Center as well as the oversight of the Day Center Workers
Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's Degree or equivalent education and experience
Certification in the state in which the program operates as a Certified Nursing Assistant (C.N.A.)
Three (3) years' experience in a geriatric health setting
minimum of two years of demonstrated successful supervisory experience.
Proficiency with various business software, preferably Microsoft Office
Must have a valid driver's license, proof of insurance and have means of transportation
Must have medical clearance for communicable diseases and up-to-date immunization after having direct participant contact.
Preferred Qualifications:
Management experience preferred
Essentials:
Responsible for the operation of the Day Program, including participant care, activities, food services, facilities management and compliance with procedures, policies and regulations pertaining to the Adult Day Health Center.
Directs, supervises and evaluates the performance of the Recreation Therapy and Activities Coordinators.
Provides guidance, task assignment and oversight to C.N.A.s and Personal Care Attendants assigned to work in the Adult Day Health Center.
In coordination with Personal Care Supervisor (PCS), ensures appropriate staffing of the Adult Day Health Center to provide participant care, activities, and food service. Assists in the development of organizational staffing patterns and position descriptions for assigned staff.
In consultation with the Center Director and other management staff, develops and implements policies, procedures and standards for the Adult Day Health Center. Communicates changes to staff, monitors outcomes and makes changes as needed.
Interviews and recommends for hire, staff reporting directly to the Day Center Service Supervisor.
Provides for orientation, ongoing training and competency evaluation of staff working in Adult Day Health Center according to program needs, and state and federal regulatory requirements. Ensures that the job responsibilities, authorities and accountabilities of all direct reports are defined and understood
Senior Community Care of Michigan - PACE:
Senior Community Care of Michigan - PACE is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization.
PACE is a Program of All-Inclusive Care for the Elderly. Our team members include clinical professionals, housekeepers, maintenance associates, and culinary employees among others. Unlike some clinical environments, PACE centers offer employees flexible work schedules, with most positions only requiring occasional weekends. Team members have an opportunity to get to know their patients and build meaningful relationships.
Our Senior Community Care of Lansing, MI, values our staff and residents at the highest level. In the capital city of Michigan, staff call a vibrant, diverse, and bustling city their home. Our PACE program allows for more standard working hours than is usual with elder care careers, and we foster a work-life balance by offering employees paid-time off benefits as part of our comprehensive benefits package, as well as creating moments of appreciation in the workplace throughout the year. Come join us at SCCMI, and see why VOANS has been voted by employees as a Great Place To Work the past 4 years running.
In our 2022 Great Place to Work survey, employees said their work has a special meaning: this is not “just a job”.
At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations' shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.
Airline Service Supervisor
Assistant supervisor job in Lansing, MI
Job Details Avflight Lansing - Lansing, MI Full Time High School/GED Equivalent AnyDescription
General Purpose of Job:
Serves as a working shift Supervisor for daily operations. Directs, trains, and coordinates an assigned shift for services provided to airlines and charter aircraft. Lead by example, exemplifying integrity, professionalism and excellent communication skills. Motivate to achieve results while leading people fairly and with respect. Must be totally committed to the importance of serving the customer and have an excellent customer service focus.
Duties:
Plans, organizes, directs, and participates in the Ramp Services operations for both contracted commercial flights and charter aircraft. Service operations include passenger check-in, security screening; baggage transfers to and from aircraft, aircraft deicing, aircraft cleaning, lavatory services, and aircraft power unit hookups.
Directs and trains assigned Agents. Training includes new employee training and on-going in-service training, including monthly compliance and yearly safety training. Maintains required training records.
Implements departmental policy as directed for operations. Advises the Station Manager on policy issues, including making recommendations and decisions as appropriate and developing more efficient methods of operations as needed.
Coordinates Services activities with air carrier personnel, station managers, and representatives of the Transportation Security Administration (TSA) as required for assigned shift.
Participates in the operation and training of various types of equipment, including, but not limited to, aircraft loading bridges, baggage tugs and carts, belt loaders, electric carts, lavatory carts, portable water carts, air starts, towbars and portable stairs in and around aircraft. Ensures equipment is maintained in good working order at all times.
Ensures compliance with current Federal Aviation Administration (FAA) and TSA security regulations, airline corporate rules and regulations, directives and procedures. Implements necessary changes in operations as directed. Attends regular and as-needed meetings.
Maintains emergency checklists and supplies.
Prepares and submits verbal and written reports related to service activities and Agents as required.
Updates Multi-User Flight Information Display System (MUFIDS) as required.
Coordinates communications between Airport, airline dispatch personnel and flight captain, including, but not limited to, information related to passenger manifests, weight/balance, fueling requirements, on/off times, uplift, flight release and weather packages.
Handles other business related responsibilities involving billing, correcting/updating payment data, collecting payments, cash handling, ordering supplies and other similar duties
Perform other duties as assigned
Qualifications
Qualifications:
Must be 18 years or older
High School diploma or GED equivalent
Must pass background check, pre-employment drug test and obtain security clearance
Must have authorization to work in the U.S.
Must have valid Driver's license
Relative airline or aviation experience
Must be willing to work outside in all types of weather and elevated noise levels within the airport environment
Excellent communication skills
Ability to push/pull/lift 50 lbs. for extended periods of time
Ability to read and write English; bilingual skills a plus
Ability to work efficiently under time constraints
Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
Competency/Behavioral Requirements:
Be pleasant with others on the job and display a good-natured, cooperative attitude
Be reliable, responsible, and dependable, and fulfill obligations
Strong attention to detail
Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace
Willingness to take on responsibilities and challenges
Be sensitive to others' needs and feelings and be understanding and helpful on the job
Physical Demands:
Must be able to carry 50-pound suitcase from the floor to 18 inches and carry 50-pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.
Work Environment:
Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.
Other Knowledge and Skills Requirements :
To be successful in this field, one must possess excellent oral and written communication skills, interpersonal skills, superior problem solving skills, great leadership skills, good administrative skills, very assertive, impeccable follow through, and very flexible in their schedule. Must be motivated, goal-oriented, lead by example, open minded, and have the ability to analyze, evaluate, and implement rules, handle customers and employees well and work well under pressure. The Airline Supervisor must have a genuine passion in providing customer service and have the ability to manage his/her time, particularly when he/she may be required to work for flexible hours.
Allied Health Senior Supervisor/Allied Health Intermediate Supervisor
Assistant supervisor job in Ann Arbor, MI
Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
* Excellent medical, dental and vision coverage effective on your very first day
* 2:1 Match on retirement savings
Responsibilities*
BASIC FUNCTION AND RESPONSIBILITY
In addition to the duties below, the supervisor may also perform the duties of a senior technologist (smaller laboratories, fewer than 6 direct reports).
Operational Oversight
A. Personnel
* Create job descriptions, postings, and perform justifications.
* Participate in Interviews, select and extend job offers to potential employees.
* Provides or coordinates orientation and onboarding to lab and departmental policies to all testing personnel.
B. Training, Competency and Education
* Create educational opportunities for self and others to obtain additional skills and knowledge through a variety of methods.
* Fulfill and assist employees with departmental continuing education requirements.
* Oversee and evaluate training of all personnel performing laboratory testing.
* Review and approve training checklists. verify staff are trained and competent prior to performing independent testing on patient samples.
* Manages performance competency documentation for testing personnel.
C. Staff Engagement
* Develop annual team objectives in coordination with laboratory section.
* Determine performance objectives for each employee and conduct formal reviews quarterly.
* Evaluate employee skills and assess educational and training needs.
* Provide an environment that motivates and enriches staff based on engagement activities and survey feedback.
D. Departmental responsibilities
* Review and approve paid time off requests.
* Approve payroll for direct reports.
* Provide day-to-day administrative supervision of qualified personnel performing testing and reporting of high complexity test results.
* Schedule employees to provide adequate and equitable staffing for all areas.
* Oversight of inventory control process.
* Communicate pertinent information via emails staff meetings and huddles.
* Implement new and revised policies and procedures in the laboratory framework.
* Serve as technical resource for staff, pathology operations, Mlabs clients and outside institutions.
* Working knowledge of departmental documentation control systems, laboratory information systems and other business systems utilized by Michigan Medicine.
E. Discipline.
* Provide timely and constructive feedback to staff.
* Participate, or initiate, in resolution of employee grievances.
* Coach, counsel, and discipline as necessary.
* Enforce policy items such items as attendance, dress code and code of conduct.
F. Testing
* Monitor and make changes to workflow achieve maximum productivity and quality.
* Collaborate with the CLIA designated Technical Supervisor to implement test development and validation of protocols and methodologies.
* Coordinate with the CLIA designated General Supervisor to assign and direct new test development.
* Write new and revised procedures, validation and implementation plans for assays and instrumentation.
* Awareness of information technology tasks, including writing service tickets and monitoring ongoing HIS/LIS projects.
* Maintain expertise/competency in one or more areas under supervision to adequately assess performance of staff or assist in the event of short staffing situations.
G. Quality Assurance, Quality Control and Compliance
* Responsible for monitoring test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained.
* Assure that all remedial actions are taken, or appropriate escalation is initiated, when test systems deviate from the laboratory's established performance specifications.
* Responsible for reviewing all high complexity testing performed by trained high school graduates qualifying as high complexity testing personnel within 24 hours when a CLIA qualified general supervisor is absent.
* Implement, coordinate, and participate in monitoring the Laboratory Quality Assurance Program
* Assist with compliance of regulatory agencies (i.e., CLIA, CAP) rules and regulations, and implement changes as needed.
* Coordinates regulatory inspections of the laboratory.
H. Management
* Coordinate with the management team to optimize workflow with the laboratory, to continually improve operations and to plan future changes.
* Actively participate in setting goals and objectives for the lab.
* Take an active part in creating laboratory policy, organizational decisions, introducing new procedures, and selecting new equipment.
* Work with Laboratory Manager to evaluate and recommend changes to the lab including equipment, supplies and staffing.
* Collaborate with Laboratory Manager to prepare yearly budget, including cost analysis for validation and tests, test changes, personnel, and improvements.
* Inform Laboratory Manager and Pathology leadership of problems or changes in procedures that impact operations.
* Review and update tests in Pathology Handbook to include test-down notifications and coordinate send outs, as needed.
I. Other duties
1. Perform on departmental or laboratory projects, as assigned.
SUPERVISION RECEIVED
* Administrative Supervision is received from the Laboratory Directors, Operation Director, Laboratory Managers and Chief Technologists.
* Functional supervision is received from the Medical Director, Laboratory Directors. Operation Directors, Laboratory Managers and Chief Technologists.
SUPERVISION EXERCISED
* Administrative supervision is exercised over Laboratory Technicians, Medical Laboratory Scientists, Medical Laboratory Scientist Specialists, and Senior Clinical Technologists.
* Functional supervision is exercised over Specimen Processors, Laboratory Technicians, Medical Laboratory Scientists, Medical Laboratory Scientists Specialists, Senior Clinical Technologists, and other assigned staff.
Required Qualifications*
In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.
* Bachelor of Science degree in Medical Laboratory Science or biological science, which is directly related to the duties of the position is required. Certification as a Medical Laboratory Scientist or Medical Technologist is preferred.
* Minimum of 5 years of experience in a clinical laboratory setting, and 5+ years of supervisory experience for Allied Health Senior Supervisor; minimum of 3 years supervisory experience is required to be eligible for the Allied Health Intermediate Supervisor.
* Expertise in Immunology testing and Special Chemistry Testing is required: minimum of 3 years expertise is required for the Allied Health Senior Supervisor; minimum of 1 year expertise is required for the Allied Health Intermediate Supervisor.
Desired Qualifications*
* Demonstrated management experience of professional and support staff in a CLIA Clinical Lab setting.
* Excellent interpersonal and organizational skills.
* Effective communication skills
* Excellent written and oral communication skills.
* Demonstrated ability to teach and/or train students, junior laboratory personnel and residents in laboratory techniques and/or protocols.
* Ability to work independently or as a member of our team.
* Excellent attendance, ability to multi-task, prioritize appropriately, and exercise good judgment.
Work Schedule
This full time position is Exempt, it is a minimum of 40 hours a week, and may receive an average of 24 hrs/wk (60%) to accomplish their extra duties. Schedule is M-F days but may require rotating weekends, holidays and on call work schedule.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes
Office Supervisor
Assistant supervisor job in Jackson, MI
Job DescriptionDescription:
Job Title: Office Supervisor Department: Front End Reports To: Store Manager or Assistant Store Manager, Head Cashier
The Office Supervisor is responsible for overseeing all front-end operations, ensuring a smooth and efficient checkout process for customers. This role includes supervising cashiers, handling customer concerns, balancing registers, maintaining secure cash handling procedures, and ensuring accurate daily and weekly financial reporting. The Head Cashier sets the tone for excellent customer service and leads by example.
Key Responsibilities:
Supervise front-end staff, including cashiers and baggers
Assist with daily cashier performance and provide coaching as needed
Ensure all cash registers are balanced at the end of shifts and troubleshoot discrepancies
Provide prompt and courteous customer service; resolve complaints or escalate to management when needed
Maintain a clean and organized checkout area
Open and close registers, prepare cash deposits, and follow proper cash-handling procedures
Inventory and balance lottery tickets and the store safe
Ensure that front-end team members follow proper bagging procedures and safety guidelines
Communicate with other departments to support smooth store operations
Enforce store policies and procedures among the front-end staff
Monitor breaks and lunches to ensure compliance with labor laws and store policy
Qualifications:
Prior experience as a cashier, with leadership or supervisory experience preferred
Strong communication and problem-solving skills
Excellent customer service and organizational skills
Proven ability to handle cash, reconcile financial records, and maintain accuracy
Comfortable using POS systems and basic office/accounting tools
Ability to stand for extended periods and lift up to 25 lbs as needed
Flexible availability, including evenings, weekends, and holidays
Requirements:
Supervisor - Service
Assistant supervisor job in Lansing, MI
Objective This position will direct and supervise the shop of the relative location. This includes but not limited to, coordinating and managing work flow of shop; maintain communications between all parties, ensure shop is appropriately staffed, ensure the shop is in compliance with all safety regulations and guidelines, and other leadership duties.
Responsibilities
Primary Responsibilities:
* Direct and manage the day-to-day shop operations of a shop location, which includes monitoring all work during the process and overseeing all work order functions
* Ensure the shop produces high quality, efficient repairs and customer service
* Manage and analyze all shop service operations such as profitability, pricing, work-quality, efficiency, and shop expenses
* Supervise, coach, train, discipline, and lead the shop's staff
* Investigate and follow up on service related complaints and vendor invoices, identify the need for changes in operations and initiate corrective measures as needed
* Monitor and comply with all safety policies, procedures, guidelines and laws as they pertain to staff and customers within the shop and/or relative location
* Ensures all facilities and equipment are is in excellent, safe operating condition
* Maintain daily correspondence with staff from all departments within the Company, Customers, Suppliers, and Caterpillar
Occasional/Other Responsibilities:
* Assist in the trouble shooting and repair of equipment as needed, promoting and supporting the timely repair of equipment and the coaching of employees
* Recruit to fill any new or open positions for the shop
* Develop new opportunities for increased revenue and expanded customer base
Qualifications
Required:
* High School Diploma or GED
* Minimum of 3 years of experience with diesel technology
* Minimum of 2 years of experience in customer service or a related field
Preferred
* Associates or Bachelor's Degree Preferred in related technical field
* 5 years or more of experience with Caterpillar technology
* 3 years or more of experience in supervising staff in customer service field
Compensation: 80,000-90,000 annual
The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.
All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.
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Auto-ApplyCenter Supervisor - Sign-On Bonus Eligible
Assistant supervisor job in Flint, MI
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
$2000 Sign-On Bonus
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas.
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.
How you will contribute:
You will oversee employee performance and scheduling
You will lead Inventory Control efforts and lead in operational efforts
You will work with donors to resolve concerns
You will analyze opportunities specific to non-conforming events
You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas.
You will foster teamwork, communicate and resolve conflicts.
What you bring to Takeda:
High school diploma or equivalent
Cardiopulmonary Resuscitation (CPR) and AED certification
Frequent bending and reaching
Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds
Fine motor coordination, depth perception, and ability to monitor equipment from a distance
Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - MI - Flint
U.S. Hourly Wage Range:
$22.19 - $30.51
The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
LocationsUSA - MI - FlintWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time
Job Exempt
No
Auto-ApplySupply Chain Services Supervisor
Assistant supervisor job in Ann Arbor, MI
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do.
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
Medical, dental, and vision insurance, available on first working day
401(k), eligibility after one year of service
Employee stock purchase plan
Tuition reimbursement
The anticipated salary range for this position is $60K-$75K. The actual compensation offered may vary based on job related factors such as experience, skills, education and location
Summary
The Supply Chain Services Supervisor provides on-site support for various hospital sites in Ann Arbor, MI region, to support customer account(s) by maintaining appropriate inventory of operating room supplies and devices, as well as acting in supervisory/leadership capacity for teammates with correlating customer support roles in this region. Keeps informed of all information at the site which is critical in determining actions needed.
Location: Ann Arbor, MI
Schedule: Monday-Friday 8:00a.m.- 4:30p.m.
On-site full-time at University of Michigan facilities
Job Description
· Responsible for all customer-level communications regarding product needs, or PANDAC program-related information.
· Reports to assigned account(s) daily or at agreed to cadence, following a schedule mutually agreed upon with customer stakeholder(s) / sponsor.
· Manages Supply Chain Services Specialists at several accounts in ordering, put away and distribution of any applicable supplies to account operating rooms and other hospital locations.
· Encourages and supports a strong team environment by holding self and team accountable and being supportive of team growth.
· Monitors physician and department preferences for inventory, coordinating changes as needed for proactive case support.
· Manages movement of applicable supplies between storage locations and point of use locations.
· Advises O&M customer service on procedure frequency to determine PAR levels or removal of product due to changes in OR procedures or physician preference.
· Advises the account on PAR levels of applicable items and space or conveyance needed to stock at the facility.
· Manages new products, product changes, substitutions, and backorders with suppliers to ensure products within purview are available for procedures.
· Provides analysis and reporting to increase inventory management efficiency and identify savings opportunities.
· Provides coverage for positions when teammates are out.
· Performs additional duties as directed
Qualifying Experience
· Associate's degree, required. Bachelor's degree, preferred.
· Minimum, two (2) years of work experience in healthcare surgical services and/or logistics materials management and/or project management, required.
· Previous supervisory experience, preferred.
· Previous experience in LEAN or project/organizational management methodology, preferred. Or an equivalent combination of education and experience, required.
If you feel this opportunity could be the next step in your career, we encourage you to apply.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
Auto-ApplyPatient Financial Services Supervisor
Assistant supervisor job in Flint, MI
GENERAL SUMMARY: Supervises and coordinates work assignments related to back-end billing functions, including facility third-party payer billing, insurance, and self-pay follow-up, cash operations, and denial management. Plans, controls, and implements departmental policies and procedures to affect the orderly flow of accounts from Discharge Not Billed (DNB) to payment in full. Participates in quality assessment and continuous quality improvement activities. Performs all job duties and responsibilities in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior.
SUPERVISION RECEIVED: Works under the general supervision of the departmental director or designee who assigns and checks work for conformance with established policies and procedures.
SUPERVISION EXERCISED: Exercises full supervision over personnel engaged in billing, collections, cash posting, and activities and maintenance of related work records.
MINIMUM ENTRANCE REQUIREMENTS:
Associate's degree in Business Administration or related field and three (3) years of experience in one or combination of the following areas (additional experience, as described may be substituted for required education on a year-for-year basis):
inpatient and/or outpatient electronic claims processing
UB-04 billing procedures for third-party carriers in a hospital setting
credit, collections, and patient accounting in a financial or medical care setting, involving work with external collection agencies and/or counseling on credit assistance
Knowledge of inpatient and outpatient billing procedures for third party carriers and managed care.
Knowledge of medical terminology and procedures as related to hospital billing codes.
Knowledge of electronic and UB-04 computerized billing systems NUBC guidelines and inpatient/outpatient hospital reimbursement methodology.
Knowledge of Fair Debt Collection practices and collection laws of the State of Michigan.
Knowledge of Federal and State laws regarding dissemination of patient medical and billing information.
Ability to establish and maintain effective working relationships exercising courtesy and tact with physicians, patients, medical center staff, outside agencies, and the general public.
PREFERRED QUALIFICATIONS:
Working knowledge of Epic Revenue Cycle applications: Resolute Hospital Billing, Resolute Professional Billing, Cadence, Grand Central or Single Business Office.
Supervises, coordinates, and participates in regular, ongoing revenue cycle operation activities for assigned patient financial services area. Ensures activities are in accordance with medical center policies, third party payer mandates, and statutory laws.
Develops staffing and work schedules for in-office, hybrid, and remote personnel. Approves leaves, vacations, personal days, and overtime. Accurately computes and initiates payroll data.
Interviews, hires, evaluates, disciplines, and, when necessary, recommends discharge of staff. Completes performance reviews in timely manner. Answers grievances at first step. Completes time management reports and provides employee productivity feedback in timely and consistent manner.
Identifies, plans, and assists in orientation, training, and in-service/continuing education. Assists with identifying training needs and coordinates with the department trainer to develop and conduct training programs, including on-the-job training.
In coordination with departmental managers, plans goals and objectives to accomplish agreed upon departmental goals in areas of responsibility. Plans and implements systems and procedures for goal attainment. Promotes and supports processes, programs, and methods to enhance the quality of service.
Coordinates and facilitates team meetings. Ensures meeting notes are thorough and complete. Provides information for and coordinates special projects/activities within the area assigned.
Maintains efficient billing flow, productivity, and customer satisfaction standards. Troubleshoots and resolves computer-related problems.
Monitors accounts and initiates prompt follow-up action on aged AR to third parties. Actively reduces the time span from services provided to the date paid. Proactively monitors denials and escalates denial trends to revenue cycle leadership, payers, and departments. Reviews denial data, performs root cause analysis and recommends system and/or workflow optimization.
Coordinates and manages receivables to assure that all accounts have appropriate (in compliance) billing and collection activity according to standards outlined in Hurley Standard Practices, insurance contracts, HMO contracts, or federal/state regulations.
Supervises preparation of departmental reports, records, and statistics. Computes and maintains departmental reports including management reports regarding productivity and performance standards.
Confers with departmental managers and supervisors to resolve accounts with outstanding balances, to understand the cause of account adjustments prior to approval, and to improve issues related to self-pay or managed care, such as charity care, ineligibility, and invalid/absent authorizations/referrals. Identifies and resolves problems relating to charge capture and late charges.
Makes recommendations for system process improvements by actively monitoring billing and reimbursement activities. Communicates recommended changes by providing thorough, complete, and sufficient information and supporting documentation to maintain or improve billing and reimbursement efficiency.
Meets regularly with third party payer representatives or vendors to present and resolve reimbursement, billing, and claim issues as well as communicates departmental objectives as necessary.
Coordinates, monitors, refers, and recommends legal action/activity for uncollectible or aged accounts, bankruptcy proceedings, liens, and estates with Financial Counselors, legal collection specialists, revenue cycle attorneys, or external collection agencies as appropriate and necessary.
Performs other related duties as required. Utilizes new improvements and/or technology that relate to job assignment.
Auto-ApplyPatient Financial Services Supervisor
Assistant supervisor job in Flint, MI
GENERAL SUMMARY: Supervises and coordinates work assignments related to back-end billing functions, including facility third-party payer billing, insurance, and self-pay follow-up, cash operations, and denial management. Plans, controls, and implements departmental policies and procedures to affect the orderly flow of accounts from Discharge Not Billed (DNB) to payment in full. Participates in quality assessment and continuous quality improvement activities. Performs all job duties and responsibilities in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior.
SUPERVISION RECEIVED: Works under the general supervision of the departmental director or designee who assigns and checks work for conformance with established policies and procedures.
SUPERVISION EXERCISED: Exercises full supervision over personnel engaged in billing, collections, cash posting, and activities and maintenance of related work records.
MINIMUM ENTRANCE REQUIREMENTS:
Associate's degree in Business Administration or related field and three (3) years of experience in one or combination of the following areas (additional experience, as described may be substituted for required education on a year-for-year basis):
inpatient and/or outpatient electronic claims processing
UB-04 billing procedures for third-party carriers in a hospital setting
credit, collections, and patient accounting in a financial or medical care setting, involving work with external collection agencies and/or counseling on credit assistance
Knowledge of inpatient and outpatient billing procedures for third party carriers and managed care.
Knowledge of medical terminology and procedures as related to hospital billing codes.
Knowledge of electronic and UB-04 computerized billing systems NUBC guidelines and inpatient/outpatient hospital reimbursement methodology.
Knowledge of Fair Debt Collection practices and collection laws of the State of Michigan.
Knowledge of Federal and State laws regarding dissemination of patient medical and billing information.
Ability to establish and maintain effective working relationships exercising courtesy and tact with physicians, patients, medical center staff, outside agencies, and the general public.
PREFERRED QUALIFICATIONS:
Working knowledge of Epic Revenue Cycle applications: Resolute Hospital Billing, Resolute Professional Billing, Cadence, Grand Central or Single Business Office.
Supervises, coordinates, and participates in regular, ongoing revenue cycle operation activities for assigned patient financial services area. Ensures activities are in accordance with medical center policies, third party payer mandates, and statutory laws.
Develops staffing and work schedules for in-office, hybrid, and remote personnel. Approves leaves, vacations, personal days, and overtime. Accurately computes and initiates payroll data.
Interviews, hires, evaluates, disciplines, and, when necessary, recommends discharge of staff. Completes performance reviews in timely manner. Answers grievances at first step. Completes time management reports and provides employee productivity feedback in timely and consistent manner.
Identifies, plans, and assists in orientation, training, and in-service/continuing education. Assists with identifying training needs and coordinates with the department trainer to develop and conduct training programs, including on-the-job training.
In coordination with departmental managers, plans goals and objectives to accomplish agreed upon departmental goals in areas of responsibility. Plans and implements systems and procedures for goal attainment. Promotes and supports processes, programs, and methods to enhance the quality of service.
Coordinates and facilitates team meetings. Ensures meeting notes are thorough and complete. Provides information for and coordinates special projects/activities within the area assigned.
Maintains efficient billing flow, productivity, and customer satisfaction standards. Troubleshoots and resolves computer-related problems.
Monitors accounts and initiates prompt follow-up action on aged AR to third parties. Actively reduces the time span from services provided to the date paid. Proactively monitors denials and escalates denial trends to revenue cycle leadership, payers, and departments. Reviews denial data, performs root cause analysis and recommends system and/or workflow optimization.
Coordinates and manages receivables to assure that all accounts have appropriate (in compliance) billing and collection activity according to standards outlined in Hurley Standard Practices, insurance contracts, HMO contracts, or federal/state regulations.
Supervises preparation of departmental reports, records, and statistics. Computes and maintains departmental reports including management reports regarding productivity and performance standards.
Confers with departmental managers and supervisors to resolve accounts with outstanding balances, to understand the cause of account adjustments prior to approval, and to improve issues related to self-pay or managed care, such as charity care, ineligibility, and invalid/absent authorizations/referrals. Identifies and resolves problems relating to charge capture and late charges.
Makes recommendations for system process improvements by actively monitoring billing and reimbursement activities. Communicates recommended changes by providing thorough, complete, and sufficient information and supporting documentation to maintain or improve billing and reimbursement efficiency.
Meets regularly with third party payer representatives or vendors to present and resolve reimbursement, billing, and claim issues as well as communicates departmental objectives as necessary.
Coordinates, monitors, refers, and recommends legal action/activity for uncollectible or aged accounts, bankruptcy proceedings, liens, and estates with Financial Counselors, legal collection specialists, revenue cycle attorneys, or external collection agencies as appropriate and necessary.
Performs other related duties as required. Utilizes new improvements and/or technology that relate to job assignment.
Auto-ApplyBanquet Service Supervisor
Assistant supervisor job in South Lyon, MI
Job Description
Walnut Creek Country Club
25501 Johns Road
South Lyon, MI 48178
Walnut Creek Country Club has 27 holes of golf, a vibrant tennis and pool experience, and is located in the suburbs of Detroit. The club continues to grow with an energetic, forward-thinking membership that loves to connect and celebrate. Hosting a busy calendar filled with weddings, banquets, and member events, we're seeking a Banquet Supervisor to help elevate every occasion. The ideal candidate will bring creativity, leadership, and attention to detail to ensure each event runs seamlessly and reflects the club's commitment to outstanding service and unforgettable experiences.
SUPERVISOR OF OUTPATIENT SERVICES
Assistant supervisor job in Flint, MI
Job Description
$5000 SIGNING BONUS
Come join our team and make a difference in the lives of those in our community! Genesee Health System (GHS) is looking for energetic and caring people to join our dynamic clinical team.
We value our staff and think they deserve the best! Medical, vision and dental benefits available upon hire at no premium for our staff and their dependents. We also provide an annually loaded HSA of up to $2,300, a 5% match towards your retirement, generous paid time off (40 hours upon hire; 19 ½ days per year) AND 13 paid holidays.
Minimum Requirements:
Educational Requirements
License Requirements
Year(s) of Experience
Master's in Social Work
Michigan Master's Level Social Worker (LMSW) credential, Clinical
Three (3) years of clinical experience in the treatment of adults and children with mental illness, developmental disabilities, substance abuse, and/or co-occurring disorders. Willing and able to provide supervision of LLMSWs and LLBSWs.
Master's in Counseling or related field such as Psychology or Social Work.
Michigan Licensed Professional Counselor (LPC) credential
Three (3) years of clinical experience in the treatment of adults and children with mental illness, developmental disabilities, substance abuse, and/or co-occurring disorders.
Must meet one (1) of the following requirements:
LPC started acting as a counseling supervisor for the first time on or before January 1, 2013, has completed training the function of counseling supervision, and acquired not less than 3 years of post-master's practice in counseling.
LPC started acting as a counseling supervisor for the first time after January 1, 2013, and before May 5, 2022, has completed training in the function of counseling supervision that satisfies the requirements of R 338.178 (2) of the Counseling Administrative Rules, and acquired not less than 3 years of post-master's practice in counseling.
LPC started acting as a counseling supervisor for the first time on or after May 5, 2022, completed training in the function of counseling supervision that satisfies the requirements of R338.178 (2) of the Counseling Administrative Rules, and acquired not less than 5 years post-master's practice in counseling.
LPC currently holds the Approved clinical Supervisor (ACS) credential from the CCE.
Additional Requirements:
Knowledge of a variety of evidenced based practices;
Michigan Certification Board for Addiction Professionals (MCBAP) credential of Certified Clinical Supervisor (CCS) or Certified Advanced Alcohol and Drug Counselor (CAADC) OR obtain a development plan within 3 months of hire.
Must be willing to work flexible hours including evenings, weekends, and holidays.
As THIRD PARTY insurance may be billed by this position in accordance with professional scope of
practice, employee must meet and retain 3rd party payer requirements.
Must obtain/ retain MDHHS qualifications as a Child Mental Health Professional.
Must have a valid Michigan driver's license, current automobile insurance and own transportation or the
use of a vehicle during working hours.
Must have the ability to physically perform the tasks.
Essential Physical Demands:
Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations.
Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations.
Lifting, Standing, and Walking With or Without Reasonable Accommodations:
Position requires the ability to lift up to 35lbs on an occasional basis
Position requires the ability to regularly stand for extended periods of time
Position requires the ability to walk at a minimum of 35% up to a maximum of 65%
Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation
Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation.
Preferences:
Training and/or certification in evidence-based practices.
Minimum of 1 year previous supervisory experience.
MCBAP Certified Clinical Supervisor Credential or registered CCS Development Plan.
Clinic Hours will be 8:00 am- 8:00 pm Monday - Thursday, and Friday - Saturday 8:00 am- 12:00 pm
Medical Assistant Team Lead, Personal Care Services
Assistant supervisor job in Jackson, MI
**Pay: $18.00-$18.50/hr | $500 Sign-On Bonus** At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a **_Medical Assistant Team Lead, Personal Care Services_** . Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.
To continue to be an industry pioneer in delivering unparalleled care, we need a **_Medical Assistant Team Lead_** with commitment and compassion. Are you one of them? If so, apply today!
Why Join the Elara Caring mission?
+ Work in a collaborative environment.
+ Be rewarded with a unique opportunity to make a difference.
+ Competitive compensation package
+ Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
+ Opportunities for advancement
+ Comprehensive insurance plans for medical, dental, and vision benefits
+ 401(K) with employer match
+ Paid time off, paid holidays, family, and pet bereavement
+ Pet insurance
As a **_Medical Assistant Team Lead,_** you'll contribute to our success in the following ways:
+ Provide personal care and medical assistant duties per client care plans
+ Lead and support field caregivers with guidance, coaching, and issue resolution
+ Assist in monitoring client wellbeing - mental, physical, and emotional status
+ Report significant changes in client condition to Supervisor promptly
+ Maintain accurate documentation and communicate updates as needed
+ Promote patient safety - identifying hazards and escalating concerns
+ Uphold HIPAA compliance and infection control standards
+ Represent Elara Caring professionally with courtesy and compassion
+ Attend required trainings and participate in skill development opportunities
+ Support implementation of policies, procedures, and process improvements
+ Maintain confidentiality of patient and staff information at all times
+ Perform additional duties or assignments as needed
What is Required?
+ Must be at least 18 years of age
+ Medical Assistant certification in the state applying
+ Previous experience providing care to elderly or disabled individuals in a home care or healthcare setting preferred
+ Leadership or team lead experience is a plus
+ Ability to motivate, mentor, and support care staff professionally
+ Strong verbal and written communication skills
+ Compassionate approach toward patient care
+ Ability to problem-solve, follow instructions, and prioritize workloads
+ Comfortable organizing schedules and delegating task assignments
+ Able to communicate effectively with patients, families, and coworkers
+ Knowledge of basic medical and personal care support tasks
+ Must have dependable transportation, valid driver's license, and auto insurance OR reliable access to public transportation within required distance to client homes
+ Travel to patient homes required; occasional travel to field offices may occur for audits or special needs
+ Fast-paced and physically active role
+ Ability to stand, walk, bend, lift, assist transfers and handle equipment
+ Ability to lift 50-100 lbs as needed
You will report to the Branch Manager.
\#ElaraPCS
_We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families._
_Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law._
_Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9._
_If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to_ _********************._
**Click below for a glimpse into the day in the life of an Elara Caregiver!**
Medical Assistant Team Lead, Personal Care Services
Assistant supervisor job in Jackson, MI
Pay: $18.00-$18.50/hr | $500 Sign-On Bonus
At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a
Medical Assistant Team Lead, Personal Care Services
. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.
To continue to be an industry pioneer in delivering unparalleled care, we need a
Medical Assistant Team Lead
with commitment and compassion. Are you one of them? If so, apply today!
Why Join the Elara Caring mission?
Work in a collaborative environment.
Be rewarded with a unique opportunity to make a difference.
Competitive compensation package
Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
Opportunities for advancement
Comprehensive insurance plans for medical, dental, and vision benefits
401(K) with employer match
Paid time off, paid holidays, family, and pet bereavement
Pet insurance
As a
Medical Assistant Team Lead,
you'll contribute to our success in the following ways:
Provide personal care and medical assistant duties per client care plans
Lead and support field caregivers with guidance, coaching, and issue resolution
Assist in monitoring client wellbeing - mental, physical, and emotional status
Report significant changes in client condition to Supervisor promptly
Maintain accurate documentation and communicate updates as needed
Promote patient safety - identifying hazards and escalating concerns
Uphold HIPAA compliance and infection control standards
Represent Elara Caring professionally with courtesy and compassion
Attend required trainings and participate in skill development opportunities
Support implementation of policies, procedures, and process improvements
Maintain confidentiality of patient and staff information at all times
Perform additional duties or assignments as needed
What is Required?
Must be at least 18 years of age
Medical Assistant certification in the state applying
Previous experience providing care to elderly or disabled individuals in a home care or healthcare setting preferred
Leadership or team lead experience is a plus
Ability to motivate, mentor, and support care staff professionally
Strong verbal and written communication skills
Compassionate approach toward patient care
Ability to problem-solve, follow instructions, and prioritize workloads
Comfortable organizing schedules and delegating task assignments
Able to communicate effectively with patients, families, and coworkers
Knowledge of basic medical and personal care support tasks
Must have dependable transportation, valid driver's license, and auto insurance OR reliable access to public transportation within required distance to client homes
Travel to patient homes required; occasional travel to field offices may occur for audits or special needs
Fast-paced and physically active role
Ability to stand, walk, bend, lift, assist transfers and handle equipment
Ability to lift 50-100 lbs as needed
You will report to the Branch Manager.
#ElaraPCS
We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families.
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Auto-ApplySupervisor - Laboratory Services - Jackson
Assistant supervisor job in Jackson, MI
Under general direction, responsible for the operation of one or more technical areas or shifts in a clinical laboratory. Prepares and maintains technical and operating procedures to meet accrediting and regulatory requirements. Responsible for staff recruitment, competency,
engagement, and performance management. Evaluates and implements test methods in
collaboration with medical and Technical Team leaders. Oversees supply chain requirements.
Prepares financial forecasts for use in planning and uses metrics to manage service quality.
Participates in developing and implementing system-wide standards for the Pathology and
Laboratory Medicine Service Line.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
The duties and responsibilities of the supervisor encompass four major areas: Technical,
Human Resources, Finance, and Quality Management
Technical:
1. Assures section compliance with accreditation and regulatory agency requirements,
including educational, competency, proficiency testing, and safety.
2. Oversees test performance characteristics, quality control programs, and resolves
problems.
3. Maintains up to date technical procedures and validation testing.
Human Resources:
1. Interviews and orients new employees to maintain adequate staffing levels.
2. Prepares performance management documents and ensures staff competency.
3. Actively manages employee engagement and the development of a favorable culture.
Budget:
1. Provides information and forecasts for preparation of operating and capital budgets.
2. Monitors operating budgets with timely attention to variances.
3. Maintains supply chain to ensure expected consumables are available for service levels.
Quality Management:
1. Leads involvement in quality management activities including oversight of indicators,
metrics, and customer-supplier feedback. Understands service standards of customers.
2. Uses quality tools to identify and correct defects and variation from standard work.
3. Engages technical and support staff to take the lead in identifying and resolving defects.
EDUCATION/EXPERIENCE REQUIRED:
1. Completion of an accredited Bachelor's Degree program in a chemical, physical,
biological science, medical technology or clinical laboratory science.
2. Requires five years of experience, with progressive responsibility, in a hospital or clinical
laboratory setting including experience with laboratory accreditation.
3. Demonstrated technical proficiency and theoretical knowledge sufficient to oversee
laboratory functions.
4. Must demonstrate proficiency with personal computers for word processing and
spreadsheets.
5. Ability to effectively communicate in written and verbal interactions.
CERTIFICATIONS/LICENSURES REQUIRED:
Certification as MT(ASCP), CLS(NCA), MLS(ASCP) or categorically in the primary area
assigned.
Additional Information
* Organization: Henry Ford Jackson Hospital
* Department: Core Laboratory
* Shift: Day Job
* Union Code: Not Applicable
SUPERVISOR OF OUTPATIENT SERVICES - CCIS
Assistant supervisor job in Flint, MI
Job Description
$5000 SIGNING BONUS
Come join our team and make a difference in the lives of those in our community! Genesee Health System (GHS) is looking for energetic and caring people to join our dynamic clinical team.
We value our staff and think they deserve the best! Medical, vision and dental benefits available upon hire at no premium for our staff and their dependents. We also provide an annually loaded HSA of up to $2,300, a 5% match towards your retirement, generous paid time off (40 hours upon hire; 19 ½ days per year) AND 13 paid holidays.
Minimum Requirements:
Educational Requirements
License Requirements
Year(s) of Experience
Master's in Social Work
Michigan Master's Level Social Worker (LMSW) credential, Clinical
Three (3) years of clinical experience in the treatment of adults and children with mental illness, developmental disabilities, substance abuse, and/or co-occurring disorders. Willing and able to provide supervision of LLMSWs and LLBSWs.
Master's in Counseling or related field such as Psychology or Social Work.
Michigan Licensed Professional Counselor (LPC) credential
Three (3) years of clinical experience in the treatment of adults and children with mental illness, developmental disabilities, substance abuse, and/or co-occurring disorders.
Must meet one (1) of the following requirements:
LPC started acting as a counseling supervisor for the first time on or before January 1, 2013, has completed training the function of counseling supervision, and acquired not less than 3 years of post-master's practice in counseling.
LPC started acting as a counseling supervisor for the first time after January 1, 2013, and before May 5, 2022, has completed training in the function of counseling supervision that satisfies the requirements of R 338.178 (2) of the Counseling Administrative Rules, and acquired not less than 3 years of post-master's practice in counseling.
LPC started acting as a counseling supervisor for the first time on or after May 5, 2022, completed training in the function of counseling supervision that satisfies the requirements of R338.178 (2) of the Counseling Administrative Rules, and acquired not less than 5 years post-master's practice in counseling.
LPC currently holds the Approved clinical Supervisor (ACS) credential from the CCE.
Additional Requirements:
Knowledge of a variety of evidenced based practices;
Michigan Certification Board for Addiction Professionals (MCBAP) credential of Certified Clinical Supervisor (CCS) or Certified Advanced Alcohol and Drug Counselor (CAADC) OR obtain a development plan within 3 months of hire.
Must be willing to work flexible hours including evenings, weekends, and holidays.
As THIRD PARTY insurance may be billed by this position in accordance with professional scope of
practice, employee must meet and retain 3rd party payer requirements.
Must obtain/ retain MDHHS qualifications as a Child Mental Health Professional.
Must have a valid Michigan driver's license, current automobile insurance and own transportation or the
use of a vehicle during working hours.
Must have the ability to physically perform the tasks.
Essential Physical Demands:
Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations.
Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations.
Lifting, Standing, and Walking With or Without Reasonable Accommodations:
Position requires the ability to lift up to 35lbs on an occasional basis
Position requires the ability to regularly stand for extended periods of time
Position requires the ability to walk at a minimum of 35% up to a maximum of 65%
Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation
Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation.
Preferences:
Training and/or certification in evidence-based practices.
Minimum of 1 year previous supervisory experience.
MCBAP Certified Clinical Supervisor Credential or registered CCS Development Plan.