Part Time Weekend Supervisor - Utilization Management
Assistant supervisor job in New York, NY
Supervises and coordinates the day-to-day business operations of clinical and non clinical support activities, including monitoring internal processes, coordinating activities between the clinical and non-clinical staff, and supervising support functions to facilitate efficient clinical operations. Makes recommendations on operational improvements for the department. Works under general supervision.
What We Provide:
Referral bonus opportunities
Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life Disability
Employer-matched retirement saving funds
Personal and financial wellness programs
Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
Generous tuition reimbursement for qualifying degrees
Opportunities for professional growth and career advancement
Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities
What You Will Do:
Supervises the day-to-day operations of VNS Health Plans Medical Management clinical and non clinical staff. Makes recommendations to the development, utilization, and evaluation of internal processes to ensure customer satisfaction, efficient operations, and accurate and timely resolution for all complaints and issues.
Monitors workflow procedures and systems for an efficient and timely operation that is responsive to customers (members, discharge planners, VNS Health employees, physicians, families, etc.) and operational needs. Troubleshoots difficult customer service issues, facilitates problem resolution and directs staff in addressing and resolving day-to-day operational issues.
Assists management team in the development of long- and short- range objectives for department, which includes system and operational rollouts and coordination of non clinical support functions to facilitate effective clinical operations.
Provides input to the Education and and Quality department regarding training needs for new initiatives. Participates in the overall planning, implementation and evaluation of such programs.
Works with management to develop and implement strategies and actions to improve the quality of the team's performance, which includes participation in workflow reengineering, process improvement, risk mitigation and computer application development activities.
Ensures adherence to regulatory and VNS Health Plans standards to ensure compliant operations and department's readiness for internal and external audits.
Oversees business operations, workflows, utilization and schedules; contributes to systems design and implementation; and participates in developing standards to measure, maintain and maximize efficiencies and meet operational needs.
Performs all duties inherent in a supervisory role. Ensures effective staff training, interviews candidates for employment, evaluates staff performance, and recommends hiring, promotions, salary actions, and terminations as appropriate.
Participates in special projects and performs other duties as assigned.
Qualifications
Licenses and Certifications:
License and current registration to practice as a Registered Professional Nurse in New York State required
Education:
Bachelor's Degree in Nursing or other health related degree for RNs required
Work Experience:
Minimum three years progressive customer service or business operations experience, preferably in a health care environment. Required Supervisory experience Preferred Proficient in Personal Computers applications, including Microsoft Word and Excel Required Knowledge of medical terminology, pharmacology information and /or insurance terminology Required Strong knowledge of operations of manual and automated office systems and procedures Required Strong knowledge of third party payer requirement for reimbursement Preferred Strong operational skills with attention to detail Required
Pay Range
USD $93,400.00 - USD $116,800.00 /Yr.
About Us
VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Service Desk Supervisor
Assistant supervisor job in Elmwood Park, NJ
Service Desk Supervisor
Reports To: Service Desk Manager
Division: Service Desk
FSLA: Exempt
Office Designation: Elmwood Park-In Office, Hybrid
Omega Systems is looking for a Service Desk Supervisor to guide our Service Desk operations, drive excellence in customer support, and ensure compliance with company standards and security policies.
You'll lead a talented team, set the vision for service delivery, and foster professional growth while implementing best practices that elevate performance and customer satisfaction.
Functional Responsibility and Task Statements
Operational Responsibilities
Supervising end-user services and technical support services.
Supervise and oversee day-to-day operations regarding proper ticketing procedures, reporting and technical support via phone.
Provide consistent training and mentoring to members.
Ensure Omega is providing a high level of customer service by performing Quality Assurance processes including but not limited to direct monitoring of employee interactions and analyzing reporting to identify incorrect behaviors and patterns.
Onboard new Omega Service Desk Employees including systems access, training, and confirming proper Omega processes on a regular basis.
Supervise group - including recruitment, supervision and coaching, scheduling, development, evaluation, and performance.
Create, Update, and Improve Documentation to ensure high level of service.
Review Timesheets Weekly
Establish and maintain regular written and in-person communications with the organization's executives, department heads, and end users regarding pertinent IT activities.
Ensures enforcement of procedures to maintain security and access and protect against viruses, hackers, vandals, acts of God, and accidental user mistakes.
Leadership and People Responsibilities
Work with other colleagues within OMEGASYSTEMS teams to deliver an effective Customer support service offering
Help ensure Customer support services teams are focused on achieving results using all resources available from initiation to resolution
Ensure that effective working relationships at all levels are achieved by simplifying complex technical messages and acting as an advocate of OMEGASYSTEMS Customer support teams both externally and internally.
Technical Responsibility and Task Statements
Administrate and facilitate personnel to hire and retain staff.
Assist in team building, maintain work schedules, perform appraisals, and organize staff for optimum effectiveness.
Establish staff training and development programs related to technical services.
Develop measures and controls to ensure performance standards and goals are achieved.
Develop and maintain Key Performance Indicators (KPIs) around testing performed within team.
Mentor and develop direct reports through personal behaviors.
Ensure to provide customer satisfaction across all technical service offerings.
Provide monthly technical activity and status reports
Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated.
Environmental: The job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, etc.
Travel Requirements: Minimal travel is required for this position.
Desired Qualifications and Skills
Required
Bachelor's degree in a job-related discipline or equivalent working experience.
Minimum of five years of technical experience.
Must have former technical supervisory experience preferably in a Call Center or similar environment.
Knowledge of servers and network operating systems; wide area networks, telephone systems, internet services, electronic mail, web services, microcomputers and other hardware and a variety of software.
Ability to: develop and recommend strategic and tactical plans for the delivery of technical services.
Ability to communicate technical/complex information both verbally and in writing.
Analyze and problem solve a variety of highly technical issues; effectively negotiate/influence others; establish and maintain effective working relationships with internal and external personnel at all levels
EEO STATEMENT
It is the Company's policy to provide equal employment opportunity for all applicants and employees. Omega Systems provides equal employment opportunities to all qualified individuals without regard to actual or perceived race including hair texture and natural hair styles), color, religion, religious creed (including religious dress and religious grooming practices), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity, status and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Applicants, as well as employees, who are or become disabled must be able to perform the essential job functions with or without reasonable accommodation. The Company shall determine reasonable accommodation on a case by case basis in accordance with applicable law.
Data Entry Keyers (Administrative and Support and Waste Management and Remediation Services)
Assistant supervisor job in Valley Stream, NY
Mercor is recruiting **Data Entry Keyers who work in the Administrative and Support and Waste Management and Remediation Services** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Data Entry Keyers.
Applicants must: - Have **4+ years full-time work experience** as a Data Entry Keyers.
- **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
Supervisor, Nursing Staff Office
Assistant supervisor job in Jersey City, NJ
Job Title: Supervisor
Department Name: Nursing Staff Office
Status: Salaried
Shift: Day
Pay Range: $53,500.00 - $70,000.00 per year
Pay Transparency:
The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
Job Overview:
Under the direction of the Manager, the Nursing Staff Supervisor is responsible for managing the activities of the Nursing Staff Office.
Qualifications:
Required:
High School Diploma
Preferred:
College degree preferred
Prior staffing/medical office experience as well as supervisory responsibility strongly recommended
Scheduling Requirements:
Shift: Day (10-hour shifts, 4 days per week)
Time: 9:00a.m. -7:00p.m.
Status: Full Time
Hours: 37.5
Essential Functions:
Directs and manages the activities of the Medical Center's Staffing Office.
Responsible for the ongoing training needs of the staffing coordinators.
Responsible for upholding the medical center's standards of behavior, i.e. phone etiquette, time and attendance etc.
Ensures staff is well-trained in securing replacement personnel on a timely, cost-effective basis.
Provides support & direction to staffers.
Monitors staffing effectiveness and personnel compliance with Medical Center policies & procedures.
Fosters strong working relationships with all levels of Nursing Management.
Performs additional assignments as needed.
Benefits and Perks
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.
Paid Time Off (PTO)
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Retirement Plans
Short & Long Term Disability
Life & Accidental Death Insurance
Tuition Reimbursement
Health Care/Dependent Care Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
Equal Opportunity Employer
Supervisor Physician Billing Follow Up
Assistant supervisor job in Melville, NY
LHH Recruitment Solutions is working with a healthcare client in Central Long Island to fill a SUPERVISOR OF PHYSICIAN BILLING FOLLOW UP position. Ideal candidates have 5 years of physician billing follow up experience in a fast paced environment. The role is on-site 5 days/week. Compensation includes a full benefits package including health, dental and vision insurance. Annual compensation will range from $65-$80K.
Education:
High School Diploma or GED - College Preferred
3 years of Supervisory Experience
Skills:
Maintains current industry knowledge including HIPAA regulations.
Proficiency in EPIC.
Full knowledge of ICD9/10 and CPT coding.
Knowledge of NYS Third Party Regulations.
Expertise in credit and collection practices.
CPC, CCS or CCSP REQUIRED
***Must be authorized to work in the U.S. without employer sponsorship.***
If you or someone in your network fit this profile and would like to apply for this position, please submit your application alongside your resume using the link in this posting.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
#LHH / #JobOpening / #HiringNow / #NowHiring / #Hiring / #WorkWithUs / #JobAlert / #JobSearch / #JobVacancy / #CareerOpportunity / #HotJobs / #JoinOurTeam / #JobSeekers / #CareerGoals / #JobHunt / #HealthcareJobs / #NewYorkJobs / #USJobs
Patient Services Team Lead
Assistant supervisor job in New York, NY
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is
Leading Radiology Forward
. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet's success is its people with the commitment to a better healthcare experience. When you join RadNet as a
Patient Services Team Lead
, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes.
You Will:
Lead a team of employees.
Provide training, inspiration, and guidance to the team so that each employee has a chance to recognize and develop their potential to the fullest.
With guidance from the center manager, help coordinate work schedules, oversee front office operations, and assist in interviewing potential candidates for front office positions.
Relieve staff for vacation and sick-time coverage.
Greet incoming patients and visitors in a friendly and service-oriented manner.
Be a liaison between the physician(s) and the patients.
Register patients, obtain proper insurance and patient information, collect signatures and ensures accuracy and completion of necessary documentation
Verifies/ updates changes in patient/physician/insurance to ensure proper billing, and collect co-pays and fees.
Answer phones, and schedule patients.
Guide patients through this, sometimes difficult, process by kindly talking them through the steps and answering their questions and concerns.
Notify appropriate team member of patient arrival and coordinate with the back-office staff for timely care of patients.
Participate in meetings.
Assist in the implementation and administering of procedures and best practices to streamline processes for center operations.
Participate in and/or lead various projects to support center operations and quality patient care.
Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
Demonstrates ability to establish, nurture, and maintain cooperative working relationships.
If You Are:
Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.
To Ensure Success in This Role, You Must Have:
At least 3+ years of experience as a Patient Service Representative within a radiology center.
High school diploma
Excellent communication and interpersonal skills, computer skills, problem solving skills, and the ability to build and maintain a strong team environment.
Dynamic and knowledgeable leadership attribute
We Offer:
Comprehensive Medical, Dental and Vision coverages.
Health Savings Accounts with employer funding.
Wellness dollars
401(k) Employer Match
Free services at any of our imaging centers for you and your immediate family.
Group Copy Supervisor
Assistant supervisor job in New York, NY
Ogilvy Health is focused on driving superior outcomes in the ever-changing healthcare environment, an increasingly complex and evolving marketplace. We inspire brands and people to impact the world by keeping our audiences' health and wellness needs at the center of every touchpoint. Ogilvy Health delivers insight, creativity, innovation, and engagement solutions for all healthcare stakeholders, patients, and consumers across the healthcare continuum. Through borderless creativity-operating, innovating, and creating at the intersection of Ogilvy's capabilities and global talent-Ogilvy Health brings forth world-class creative solutions for its clients.
Over the past year alone, the Ogilvy network has been recognized with the following:
Global Agency Network of the Year (Ad Age)
Global Agency of the Year (Adweek)
One of the “Best Places to Work” for LGBTQ+ equality (Human Rights Campaign's Corporate Equality Index)
Most Effective Agency Network (Effie Worldwide)
Agency Network of the Year (Clio Awards)
Network of the Year (One Show)
Global Network of the Year (LIA Awards)
Gartner Magic Quadrant Leader
Most Awarded Agency (Influencer Marketing Awards)
…and Ogilvy was the first agency network to secure the top rankings on both WARC's Creative 100 and Effective 100 in consecutive years
For more information on us, visit OgilvyHealth.com, or follow Ogilvy Health on LinkedIn, Instagram, Facebook, X, and Threads.
About the Role
We are seeking a highly motivated and experienced Group Copy Supervisor to join our growing team. The ideal candidate is a conceptual thinker with a passion for healthcare advertising and a proven ability to craft compelling and effective copy across various platforms. You will mentor copywriters, ensuring the delivery of high-quality, scientifically accurate, and engaging content that meets client objectives and regulatory requirements.
What You'll Do
Supervise and mentor a team of copywriters, providing guidance, feedback, and professional development opportunities.
Develop creative concepts and compelling copy for a variety of healthcare clients and target audiences, including physicians, patients, and payers.
Collaborate with art directors, account managers, and medical strategists to develop integrated marketing campaigns across multiple channels (print, digital, video, social media).
Ensure all copy is scientifically accurate, compliant with regulatory guidelines (e.g., FDA, AMA), and adheres to brand style guidelines.
Present creative work to clients and internal stakeholders, effectively articulating the strategic rationale behind the work.
Manage multiple projects simultaneously, ensuring timely and on-budget delivery.
Participate in new business pitches, contributing to the development of winning proposals.
Stay up-to-date on industry trends, best practices, and emerging technologies in healthcare advertising.
Proactively identify and resolve any issues that may impact the quality or delivery of work.
Provide opportunities to grow our business.
What You'll Need
5-7 years of copywriting experience in a healthcare advertising agency.
High science experience required. Oncology experience preferred.
Deep understanding of healthcare marketing and regulatory requirements.
Excellent writing, editing, and proofreading skills.
Ability to think strategically and conceptually, translating complex scientific information into clear and engaging language.
Strong presentation and communication skills.
Ability to work independently and as part of a team in a fast-paced environment.
Portfolio demonstrating a strong understanding of healthcare advertising and a range of writing styles.
Experience with Veeva Vault PromoMats is a plus.
How We'll Support You
Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We'll empower you with the tools you'll need to succeed. We'll give you the autonomy to seek out new paths and better ways of doing things. We'll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we'll provide opportunities for you to do work of which you'll be proud, with people you'll be proud to call your teammates.
#LI-SP1
The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.
We offer a competitive benefits package, click here for more details.
Pay Range$75,000-$180,000 USD
At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.
We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.
Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.
Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at accommodations@ogilvy.com. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.
Auto-ApplyGroup Copy Supervisor
Assistant supervisor job in New York, NY
BGB Group
Group Copy Supervisor
Our Agency BGB Group is a healthcare communications agency that offers a wide range of services, including traditional pharmaceutical advertising, promotional medical education, payer marketing, and consulting services. Known for excellence and professionalism, we're hired as strategic and creative partners by our biopharmaceutical clients to drive category/brand awareness and growth.
Position Overview
As a Group Copy Supervisor, you will lead the development of compelling, strategy-driven content for healthcare brands across multiple therapeutic areas. You will oversee a team of writers, ensuring the highest standards of medical accuracy, creativity, and compliance with regulatory guidelines. In collaboration with cross-functional teams, you will help drive brand messaging, maintain consistency, and mentor junior and mid-level writers. This role requires both hands-on writing expertise and strong leadership skills.
Role Requirements:
Lead the development of scientific and promotional content, ensuring alignment with brand strategy and compliance requirements.
Oversee and mentor a team of copywriters, providing guidance, feedback, and career development support.
Partner with creative, medical, and account teams to develop compelling, high-quality content across multiple channels (digital, print, video, social, etc.).
Review and edit content for scientific accuracy, clarity, engagement, and adherence to brand voice.
Stay up-to-date with industry trends, regulatory guidelines, and competitive landscape to inform strategic content development.
Present content to internal teams and clients, articulating rationale and addressing feedback.
Manage workload and workflow to ensure timely delivery of high-quality materials.
Collaborate with medical and regulatory teams to navigate approval processes efficiently.
Preferred Qualifications
Bachelor's or advanced degree in Life Sciences, English, Journalism, Communications, or a related field.
6+ years of experience in healthcare/pharmaceutical copywriting, with at least 2 years in a supervisory role.
Strong understanding of medical and scientific concepts, as well as experience translating complex information into compelling content.
Familiarity with regulatory requirements (e.g., FDA, OPDP, medical/legal review processes).
Exceptional writing, editing, and communication skills.
Ability to multitask, manage multiple projects, and work effectively in a fast-paced agency environment.
Experience working across a variety of therapeutic areas is preferred.
Proficiency in Microsoft Office and familiarity with content management and collaboration tools.
Salary range: $125,000 - $160,000
The salary range provided is for the NYC-hybrid position, which requires occasional in-office presence, and represents what a potential hire may expect to earn in this role at BGB. For candidates in other locations, salary will be adjusted to reflect local market rates. Actual salary decisions will be influenced by several factors that we use to determine overall fit, including experience (both direct and indirect), education, training, demonstrated qualifications, and organizational need. Salary is only one component of the total rewards package offered at BGB Group.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected basis, in accordance with applicable law.
Auto-ApplyMedical Assistant Supervisor (FGP) - Cobble Hill, Multispeciality
Assistant supervisor job in New York, NY
NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram.
Position Summary:
We have an exciting opportunity to join our team as an Medical Assistant Supervisor.
The FGP Medical Assistant Supervisor will oversee daily operations of the clinic and assist the practice and/or nurse manager with ongoing supervision of medical assistant and patient care assistant staff. In this role, the Medical Assistant Supervisor will be responsible for assisting physicians and nurses in providing patient care and working in collaboration with the nurses, clinical secretaries, and medical records to implement policies that improve operations. The FGP Medical Assistant Supervisor oversees all aspects of the patient care support operations and activities related to the supervision of the medical assistants.
Job Responsibilities:
• Oversees Medical Assistant (MA) staff and associated patient care activities of a Faculty Group Practice site.
• Resolves employee issues and addresses procedure- and performance-related issues. Authorizes attendance, schedules, and sick time changes. Responsible for timekeeping and payroll for direct reports.
• Plans, coordinates, and schedules the activities of the medical assistants. Participates in interdisciplinary planning for patient care with the physicians. Acts as a Medical Assistant as needed and as backup coverage.
• Functions as a liaison between clinical staff and physicians to ensure effective service for patients. Establishes and maintains effective working relationships with group physicians. Serves as a role model and resource person for the provision of quality clinical patient care and communication within the MA role scope of practice.
• Addresses physician concerns pertaining to patients.
• Ensures suites are properly staffed to avoid provider delays.
• Ensures staff maintains a cooperative relationship with administrative staff for patient updates.
• Expected to set the tone and represent the management team at all times.
• Establishes clinical office policies and communicates responsibilities and expected performance to staff. Trains MA/PCA roles according to specific job responsibilities and expectations. Ensures appropriate cross-training and cross-coverage for all practice administrative activities.
• Enforces adherence to NYULH and FGP policies and procedures and standards, including but not limited to HIPAA, Compliance, Human Resources, etc.
• Recognizes routine problems and recommends ideas and solutions. Advises when follow-up or management intervention is required. Implements and monitors compliance with regulatory guidelines and takes corrective actions where appropriate. Oversees all QI and QA activities related to Point of Care Testing.
• Works with Practice and Clinical Leadership to develop staffing standards, ongoing training, and performance and productivity metrics.
• Assists in the implementation and oversight of key FGP operational initiatives such as MIPS and MyChart patient utilization.
• Advises when follow-up or management intervention is required; involves Leadership if a clinical complaint escalates after an attempt to resolve.
• Optimizes patient flow and patient access.
• Supports key clinical quality initiatives (organizational, statutory, national), including but not limited to: MIPS, gaps in care.
• Ensures clinical in-baskets are maintained and open encounters are closed within a timely manner.
• Works with Practice Leadership to enforce policies and procedures.
• Ensures clinical compliance with Patient Safety initiatives and reporting.
• Completes necessary intake, which includes obtaining vitals and all other tests within the scope of the practice when needed.
• Follows guidelines for validating patient medical records when accessing and updating information, including patient name and date of birth.
• Assists with maintaining patient flow to and from exam/treatment rooms. Assists in escorting patients and specimens throughout the facility.
• Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient.
• Assists with blood/specimen collection and ensures proper handling and processing of patient specimens as needed.
• Performs Point of Care testing such as: EKG, Glucose Testing, Pregnancy Test, and Urinalysis.
• Maintains patient privacy as it relates to HIPAA standards.
• Assists physicians with procedures and/or setup according to the specialty when necessary.
• Stocks exam/treatment rooms and/or supply closets with medical supplies, linen, and medical equipment as needed. Effectively communicates when supplies need to be replenished.
• Cleans and sterilizes designated equipment after use, in accordance with FGP, ICP, and manufacturer standards.
• Supports FGP Clinical Quality Management by facilitating appropriate documentation and maintenance of clinical supplies and equipment.
• Reviews appropriate downtime procedures as they relate to patient visits.
• Completes annual competencies such as Fire Safety, Hazardous Waste, Medsled, HIPAA compliance, etc.
• Ensures compliance with Patient Safety initiatives and reporting.
• Performs other duties as assigned.
Patient Experience and Access
Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision, and values, and promoting excellence in the patient experience during every encounter.
• Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off).
• Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate.
• Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries, whether in person, by phone, or via electronic messaging.
• Proactively anticipates patient needs and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate.
• Shares ideas or any observed areas of opportunity to improve patient experience and patient access with appropriate leadership (e.g., ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.).
• Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience.
• Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles.
Staff Engagement
• Mentors MA/PCA staff and provides opportunities for professional development.
• Assists with MA/PCA competency assessments and performance evaluations, providing feedback, identifying training needs, and pathways for employee continued career success.
• Conducts routine staff meetings and huddles to promote staff communication and feedback.
• Attends and supports employee participation in FGP corporate meetings/WebEx to stay aligned with larger network updates and training as appropriate.
• Promotes employee engagement activities within the practice, engaging feedback from support staff and leaders internally.
Minimum Qualifications:
To qualify, you must have a Bachelor's degree required. Completion of a Medical Assistant Program from an accredited institution OR, upon hire, hold a current medical assistant Certification from a nationally recognized accredited institution such as the American Association of Medical Assistants (AAMA); American Medical Technologies (AMT); National Center for Competency Testing (NCCT); National Healthcare Association (NHA). At least 2 years of experience as a Medical Assistant. Proficiency in EKG, phlebotomy/venipuncture. Progressive leadership demonstrated in a leadership position or demonstrates the potential for leadership competency. Demonstrates ability to develop, guide, motivate, nurture, and coach others. Knowledge of medical insurance eligibility and authorization rules.
Preferred Qualifications:
Knowledgeable of Microsoft Office Suite Programs: PowerPoint, Word, Excel, Visio, etc.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.
Know Your Rights: Workplace discrimination is illegal.
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $64,350 - $67,095.37 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here
Assistant Supervisor - Psychological Assessments
Assistant supervisor job in New York, NY
If you are a current YAI employee, please click this link to apply through your Workday account. Key/Essential Functions & Responsibilities * Provides day-to-day support, direction and clinical supervision for Mental Health Clinicians conducting a variety of evaluations, including administration of standardized assessments for children and adults to assess for intellectual and developmental disabilities (I/DD) and to support gaining and/or maintaining eligibility for related services and supports.
* Develops mastery of all assessments performed by YAI Center for Specialty Therapy (CST) Article 16 clinics in collaboration with the psychological testing leadership team through training and education to inform oversight of and guidance relating to assessments and evaluations including, but not limited to the Stanford-Binet Intelligence Scales - 5th Edition, WISC-5, WAIS-5, Leiter-3, CTONI-2, Bayley-4, WRAT-5 and Vineland-3, plus tests specific to Autism and Guardianship assessments.
* Oversees and ensures compliance with all applicable rules and regulations, as well as with specific test administration, scoring and evaluation guidelines for evaluation services provided by Mental Health Clinicians, including delivery by appropriately certified, licensed, trained and/or otherwise qualified individuals, regularly collaborating with the leadership team and other departments as needed to support scheduling and completion of evaluations required to continue or seek services by people with I/DD.
* Provides clinical supervision as authorized by State of New York, which includes providing and appropriately documenting supervision for individual staff pursuing clinical hours required for NYS licensure and/or clinical internships; ensures or provides appropriate monitoring and supervision of activities performed by staff holding limited permits and/or otherwise pending NYS licensure, as directed by leadership.
* Regularly reviews evaluations completed by Mental Health Clinicians to ensure completeness, accuracy and adherence to specific test requirements, including proofreading content, checking notes, data, scoring, calculations and findings or recommendations, providing accurate differential diagnostics and confirming diagnoses based on information gathered; provides feedback for corrections by Mental Health Clinicians or approves, as applicable.
* Processes reviewed and approved evaluations in electronic health record (EHR), editing and entering time, billing, diagnoses and other pertinent information as needed to submit completed evaluations in a timely manner within billing timelines to maximize reimbursements.
* Facilitates specialized, complex evaluations and psychological assessments requiring detailed understanding of and training in psychology and behavior management and/or doctoral-level clinician for administration including Psychological, Autism, and Guardianship evaluations in accordance with prescribed timelines.
* Assists leadership with maintaining a safe, secure and compliant work environment by understanding, communicating and keeping current with all applicable processes, procedures and requirements for documenting, tracking and reporting for employees (e.g. workplace injuries, incidents, absences, leaves, etc.) and for safety and health concerns relating to persons supported.
* Participates in planning and monitoring of staffing, scheduling and caseloads for evaluation and assessment-related services in collaboration with the psychological testing team, ensuring maintenance of appropriate coverage with consideration for scope of practice, required supervision and specific evaluation training and requirements in assignment of cases.
* Participates in interview, selection, placement and professional development for Mental Health Clinicians, providing feedback and making recommendations to leadership and providing guidance, resources and education for staff, as requested.
* Identifies concerns with attendance, work hours, quality and/or performance of Mental Health Clinicians, escalating concerns, making recommendations and/or coordinating resolutions and coverage with psychological assessment leadership.
* Regularly collaborates with psychological testing leadership team and other Assistant Supervisors, attending check-ins and actively participating in recurring clinical and other related meetings to maintain awareness of and/or provide insights regarding complex cases, evaluations and to escalate concerns or questions.
* Collaborates with the multidisciplinary clinical team and external providers, as needed or appropriate to support day-to-day evaluation and testing needs, answer questions on cases for clinicians, provide information relating to safety concerns and/or to facilitate handling of incoming requests, referrals and/or other needs.
* Regularly monitors all electronic communication methods including EHR, email, chat, etc. to provide timely responses and/or redirect scheduling, evaluation and/or billing-related needs or inquiries to appropriate parties for handling.
* Performs all duties of Mental Health Clinician, as indicated in job description, including conducting evaluations and administering assessments to persons supported to provide coverage or specialized assessments as needed and/or as required by billing requirements.
* Complies with and ensures compliance with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA) and cooperation with appropriate entities in any inspection, inquiry or investigation.
* Performs all other duties, as assigned.
Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.)
* Current and valid license and registration as a Psychologist issued by the New York State Education Department (NYSED); or
* Doctoral degree in Psychology from a program that is registered or otherwise recognized by NYSED as licensure qualifying, including PsyD or PhD in Clinical or School Psychology; and
* Eligibility for licensure as a Psychologist by NYSED with current pending application for Psychologist license or ability to submit completed application within one (1) month of appointment.
* Excellent oral and written communication and interpersonal skills, including the ability to build effective working relationships and collaborate with psychological testing leadership, Mental Health Clinicians and staff across other disciplines, families and external providers, as needed.
* Unquestionable ethics and integrity, with a commitment to objectivity and upholding the integrity of tests and assessments and ability to maintain confidential and sensitive information.
* Self-directed, detail oriented and highly organized, with strong time management skills and the ability to effectively manage competing priorities to meet billing submission deadlines/timelines.
* Exceptional coaching skills, including the ability to effectively support, educate and/or direct clinicians through hands-on support, including on-the-job training and formal clinical supervision.
* Proficiency with Microsoft Office, specifically Outlook, Excel and Word, email management and electronic systems such as Electronic Health Record (EHR) software and/or ability to learn to use computer equipment, software and/or electronic programs required to effectively carry out essential business processes.
* Must hold or obtain and maintain certification in Strategies for Crisis Intervention and Prevention - Revised (SCIP-R) within six (6) months of hire.
* Ability to report on-site to our Manhattan office and/or to other clinic location(s) across the NYC metropolitan area on a regular basis as required by caseload to conduct evaluations, supervisions and/or attend meetings.
* Ability to respond to calls from clinicians conducting evaluations outside of regular work hours in the event of an emergency during evening and/or weekend hours.
* Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person's Behavior Support Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff.
Preferred Qualification Requirements (desired requirements beyond MQRs above)
* Current and valid license and registration as a Psychologist issued by the New York State Education Department.
* Experience working with individuals with intellectual and developmental disabilities (I/DD).
* Experience with and/or strong interest in psychometrics, specifically with standardized testing and assessments including Stanford-Binet Intelligence Scales, Weschler Scales, Comprehensive Test of Nonverbal Intelligence, Leiter International Performance Scales, Bayley Scales of Infant and Toddler Development, Vineland Adaptive Behavior Scales.
* Formal training and/or certification in assessments specific to the I/DD population, including Autism Diagnostic Observation Schedule (ADOS-2).
* Verbal and/or written fluency in a second language preferred, Spanish highly preferred.
Compensation
* Salary is up to 75000 USD annually
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.
To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.
Auto-ApplyGroup Copy Supervisor HCP
Assistant supervisor job in New York, NY
YOU BRING
Mastery of Words. Mastery of Storytelling. Mastery of Ideation.
Passion for health and wellness and the science behind it
A conceptual and strategic mind-set, with a focus on detail
Team spirit
Engaging collaboration with clients
Problem-solving skills
Ability to execute flawlessly
Enthusiasm for agency life
Positive energy
An entrepreneurial spirit
THE ROLE
This is a position in healthcare pharmaceutical promotional marketing communications targeted to healthcare professionals-physicians and nurses
You write copy for assigned projects that are on strategy and wow us and our clients
You mentor and supervise
You help shape strategy
You review/present ideas to senior team members/client to ensure adherence to strategy
You seek new opportunities on assigned brand
You work on new business as necessary
MUST HAVE
Please only apply if you have the following:
Approximately 7+ year's experience in healthcare advertising agencies
You must have experience in preparing references and annotating submissions according to a client's medical/legal/regulatory review process
Portfolio of work demonstrating conceptual capabilities in both digital and print mediums including healthcare
Bachelor's degree in a related field - advertising, writing, science
We are an equal opportunity employer and value diversity at our company.
Auto-ApplyResidential Assistant Supervisor - Mental Health
Assistant supervisor job in Huntington Station, NY
Job Description
Options for Community Living, Inc. is committed to helping Long Island's most vulnerable families and individuals live healthier, more stable, and productive lives. In 1982, Options was established to respond to the need for housing in the community for people with serious mental illness. Today, Options serves over 2,000 adults and children annually and manages more than 160 residential properties across Long Island.
*$500 Sign-on Bonus!*
Options for Community Living, Inc. is looking for an Assistant Supervisor to join our team! An ideal candidate should meet the following requirements:
High School Diploma or the equivalent, Bachelor's degree preferred.
At least 1 year of experience working in a setting with people with mental illness
QMHS Standard preferred.
Valid driver's license, safe driving record, valid auto insurance and access to a vehicle is required.
This position may be a great fit for someone with experience working as group home residential counselors, direct support professionals, case managers, residential managers, or residential assistant managers!
Our Benefits include:
Medical, Dental and Vision Insurance
Generous PTO: 5 Wellness Days, 10-22 Vacation Days, 8 Sick Days, 11 Paid Holidays - yearly
403(b) retirement plan with an employer match
Employee Assistance Program
Tuition Assistance
Wellness Initiatives
Paid Training & On-the-Job Training
Promotional Opportunities
Mileage reimbursement
Life Insurance
Flexible Spending Account
Salary Range: $41,860 ($23.00/hr.) - $54,600 ($30.00/hr.)
The above salary range represents Options for Community Living's good faith and reasonable estimate of potential compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a salary offer, several factors may be considered as applicable (e.g., years of relevant experience, education level, language skillset, credentials, professional licensure, budget, and internal equity).
Schedule: Monday, Wednesday, Friday: 7:00 AM - 3:00 PM and Tuesday, Thursday: 12:00 PM - 8:00 PM, with 1 weekend day per month (35 hours/week)
Location: In person; Huntington Station, NY or Oakdale, NY
Pay Type: Non-exempt
Responsibilities:
The Assistant Supervisor assists the supervisor with various program and household management tasks at the Community Residence and Scattered Apartment sites. The Assistant Supervisor is responsible for providing supervision of some staff at the Community Residence. The Assistant Supervisor provides various support services to the residents and is responsible for training and assisting residents in the activities of daily living. The Assistant Supervisor can perform all the duties of the Full-time Residential Counselor, in addition to carrying out the tasks listed below.
Schedule staff coverage of residence and ensure adequate staffing patterns and ratios are maintained.
Evaluate the performance of staff and work with Program Supervisor to address disciplinary issues. Meet with staff regularly to provide feedback and coaching.
Provide documented supervision to assigned staff at least monthly.
Maintain and update chore lists. Assign, post, monitor, review rotation and bring discrepancies to Program Supervisor's attention.
Review site and grounds daily, arrange for special services as needed and process service requests. Conduct a monthly Physical Site Audit for all sites.
Maintain household budget and ensure that expenses for household supplies, food, furniture, etc. stay within the budgeted amount.
Complete timely submission of Monthly Safety Report. Maintain First Aid and Biohazard Kits.
Ensure vehicle maintenance is up to date. Schedule service as needed.
Ensure the timely completion of all Foothold documentation for all staff. Run Mandatory Foothold reports for all staff and residents and bring outlying findings to Program Supervisor's attention.
Plan weekend activities and assist with agency-wide events for residents.
Provide transportation to residents as needed.
Coordinate training and provide onsite support to staff as needed. Ensure the New Staff Orientation Checklist is completed.
In the event of the Program Supervisor's absence, assume responsibilities of the Program Supervisor on an as-needed basis.
Oversee meal planning for the site and plan for shopping, staying within budget.
Ensure that medication records are properly maintained, and policies are followed so residents maintain an adequate supply of medication. Conduct regular medication audits.
Conduct weekly house meetings at the community residence.
Assist residents with maintaining their benefits.
Maintain client account records and ensure they are up to date.
Advocate and attempt to resolve all outstanding accounts for the team at the beginning of month and prepare/update a plan of action each month.
Salary Range$41,860-$54,600 USD
Incredible people doing meaningful work. People come to work at Options to help improve the overall quality of life for individuals within the community. Our welcoming workforce is dedicated to helping the most vulnerable Long Islanders reach their fullest potential.
Tax Supervisor- Private Client Group
Assistant supervisor job in New York, NY
Job Description
Tax Supervisor- PCG
RESPONSIBILITIES:
Work directly with clients to assess their financial situations, goals, and objectives.
Prepare and review individual, partnership, trust, foundation, and estate and gift tax returns, ensuring accuracy and compliance with tax laws.
Develop and implement personalized tax planning strategies that minimize tax liabilities while complying with relevant laws and regulations.
Build and maintain strong client relationships, becoming a trusted advisor in tax matters.
Stay up to date with changes in tax laws, regulations, and industry trends that could impact clients' financial situations.
QUALIFICATIONS:
Bachelor's degree in accounting, finance, or related field. A Master's degree or CPA certification preferred.
4 + years of experience in tax planning and compliance, preferably within a private client or wealth management environment.
Strong understanding of individual, partnership, trust, estate, and gift taxation.
Familiarity with tax software and technology for efficient compliance and research.
Spartan Placements is an equal opportunity employer. All terms and conditions of employment, including, but not limited to, recruitment, placement, title, promotion, compensation, benefits, transfers, training, education, research, administration and programming, will be administered without regard to race, color, religion, sex, age, sexual orientation, national origin or ancestry, handicap, or status as a disabled veteran.
Assistant Supervisor, Blood Bank
Assistant supervisor job in New York, NY
Are you looking to take your career to new heights with a leader in healthcare? SUNY Downstate Health Sciences University is one of the nation's leading metropolitan medical centers. As the only academic medical center in Brooklyn, we serve a large population that is among the most diverse in the world. We are also highly-ranked by Castle Connolly Medical, a healthcare rating company for consumers, among the top 5 leading U.S. medical schools for training doctors.
Bargaining Unit:
UUP
Job Summary:
The Department of Clinical Laboratories, Blood Bank at SUNY Downstate Health Sciences University is seeking a full-time Assistant Supervisor/TH Clinical Laboratory Technologist 1. The successful candidate will:
Adhere to departmental, hospital, and governmental regulations
Perform day to day laboratory operations, review quality control and performance improvement activities
Perform specimen testing timely
Record and achieve test and QC results
Maintain inventory and statistics
Shift staff around or assign staff additional duties in order to maintain work flow smoothly
Coordinate administrative operations for the laboratories
Perform other duties and responsibilities as required
Required Qualifications:
New York State Clinical Laboratory Technologist License
Bachelor's Degree or equivalent college credits in Medical Technology, Physical, or Biological Science
5+ years of experience supervising in a Blood Bank setting
Preferred Qualifications:
ASCP certification
Work Schedule:
Variable Days; Variable Hours
Salary Grade/Rank:
SL-4
Salary Range:
Commensurate with experience and qualifications
Executive Order:
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.
Equal Employment Opportunity Statement:
SUNY Downstate Health Sciences University is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal or state laws.
Women, minorities, veterans, individuals with disabilities and members of underrepresented groups are encouraged to apply.
If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact Human Resources at *****************
Meter Service Supervisor
Assistant supervisor job in New Rochelle, NY
Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.
Job Description
Position Purpose:
The Supervisor of Meter Services, New York Division is responsible for the overall environment of the Meter Department, including office(s) and field service operations for the New York Municipal Water Division of Veolia. The role will provide direct supervision to the Westchester Meter Department, including a foreperson and 10 Servicepersons. The Supervisor will also assist, as needed, and support the day-to-day operations of the Rockland meter department consisting of a Leader and 14 Commercial Service Representatives. Reporting directly to the Manager of Metering, the Supervisor will also assist in the oversight of meter installation vendors, contacts with the NY regulator , and take the lead on special projects and corporate initiatives. This may also include supporting the Owego and Rhode Island metering functions.
Primary Duties/Responsibilities:
Manage the annual meter testing program mandated by the NYS Public Service Commission (PSC) for Veolia Water New York, Inc. and submit results to the PSC on a quarterly basis.
Manage the yearly compliance meter change programs, developing plans to complete the required annual work, including but not limited to customer contacts, appointment schedules, meter orders, and resolving field related issue(s) timely.
Manage the installation of meters for new properties and work closely with the New Business and Planning Departments to ensure customer needs are met timely.
Schedule and supervise daily field work and field staff including weekly field visits to ensure all field staff members are following all safety standards, as well as, optimally routing their work orders to ensure efficiencies.
Manage call escalations for customers with appointments, and scheduling conflicts.
Manage the meter reading schedules and staff to ensure all cycles are read timely and within appropriate bill windows in CC&B while minimizing estimated reads for the NY Division.
Daily reporting on key performance indicators to upper-level management either via email, tracking spreadsheet or other programs.
Manage all daily / weekly / monthly INCOME controls for auditing purposes for all meter departments/BU's.
Complete backflow certification in New York State and effectively manage Veolia' cross connection control program to ensure backflow devices for all customers meet regulations of NY State.
Work closely with the Non-Revenue Water Management Team to provide input and gather information for various non-revenue water initiatives.
Assist, as needed, with coverage of the Customer Service Department in Veolia Water New York, Inc. companies.
As requested, manage other initiatives such as, but not limited to, Strategic Metering, Advanced Metering Infrastructure and Automating Work Order Management.
Work closely with all meter contractors to meet project objectives timely, track project completion and drive positive results.
Computer skills are required.
Incumbent must have a passion for serving customers and providing an exceptional customer experience.
Emergency Supervisor on call rotation required in Westchester. May be asked to provide coverage as needed in other office locations when deemed necessary.
Work closely with Human Resources and Collective Bargaining Union Representatives as it relates to employee/disciplinary matters or concerns.
Qualifications
Education/Experience/Background:
Bachelor's Degree or 5 years of experience managing a team.
Significant technical expertise and experience required as it relates to internal control structure, policies, procedures and compliance.
Plumbing experience is a plus, but not required.
Direct supervision of union workforce.
Knowledge/Skills/Abilities:
Demonstrated ability to deal with customers, clients and regulators in a courteous, professional and diplomatic manner.
Knowledge of field service/metering operations.
Leadership qualities needed to motivate and direct staff.
Ability to multitask, handling multiple deadlines and projects.
Strong oral, written, and interpersonal skills.
Ability to prepare written technical reports and interact effectively and diplomatically with management and / or bargaining unit employees as well as regulators, consultants, municipal officials, health officers, customers, contractors, and the general public.
Familiarity with computer applications i.e. Excel, Word, CC&B, Clevest, Infor, PeopleSoft, and Google applications etc.
Must be able to work under stressful conditions and must use sound business logic to make quick and concise decisions.
Knowledge of NYS Regulations, meter testing and NY Sanitary Code.
Budgeting for Meter Service operations.
Required Certification/Licenses/Training:
Valid Driver's License.
New York State Backflow Testing Certification (not required for employment).
Additional Information
Pay Range: $73000 to $89000 per year.
Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
Office Supervisor
Assistant supervisor job in Brookville, NY
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Office Supervisor
Location: Brookville NY 11545
Duration: 7 Months (Chance of Extension)
Job Description:
· Responsible for general office function.
· Supervises completion of basic accounting reports, which may include payroll, A/P, A/R, sales reporting, inventory and operating statements.
· Reports to Business Manager.
Additional Information
For more information, please contact
Pankhuri Raizada
Associate Recruiter
Artech information Systems LLC
360 Mt. Kemble Avenue, Suite 2000 Morristown NJ, 07960
************
pankhuri.raizada@artechinfo
Point of care coordinator and assistant supervisor chemistry
Assistant supervisor job in New York, NY
Statement of purpose and reports to
Reports to laboratory and administrative directors, responsible for Point of Care Testing and Chemistry laboratory operations.
Major tasks, duties and responsibilities
Promote safe, cooperative and professional health care environment for optimum patient care, adheres to all hospital policies, procedures, rules/regulations, including but not limited to, absenteeism, ETIME, cell PHONE usage, dress code and rules of conduct.
Demonstrates standards of performance and behaviors consistent with DRIVE to Patient-Centered Excellence. Makes Customer Service a priority, treating customers (patients, visitors, and co-workers) in a professional manner exercising courtesy and tact.
Follows standard precautions, laboratory safety protocols, use appropriate Personal Protective equipment (PPE), decontaminate the bench surfaces and equipment and does proper documentation. Adheres to infection control, safety and patient privacy protocols, complies with all safety and HIPAA rules, maintains environment of care standards and work on laboratory goals to prioritize safety and care of patients. Knowledgeable about contents of policies/procedures including changes/updates relevant to scope of testing activities.
Manages, plans, organizes and evaluates functions related to Point of care testing and chemistry laboratory operations and administration including, but not limited to testing performed in the chemistry laboratory and point of care testing areas, Laboratory Information System (LIS), Customer Service, Scheduling, laboratory safety, Inventory, Budget tracking and/or related Tasks.
Assist in hires, trains, disciplines and evaluates performance of staff and ensures performance appraisals are completed in a timely manner.
Actively participates and is involved in the performance improvement process of the department and institution and interacts with regulatory and accreditation agencies; and actively participates in process of conduction, follow-up, and reporting of external assessment for the purpose of accreditation, licensure, or certification and Is aware of safety issues and maintains environment of care standards.
Develops, implements, and evaluates approved operations and procedures to achieve department and Service Line strategic goals and objectives.
Manages Site operations, monitors and compiles operating expenses and relationships with other departments and hospital and participates in System maintenance, upgrades and testing.
Performs day-to-day supervision of test performance by testing personnel, monitors point of care testing and chemistry laboratory processes to ensure that acceptable levels of analytic performance are maintained, to include review of quality assurance practices, environmental monitors, instrument/equipment maintenance/function checks, quality control, calibration, and amended reports if any.
Assures that all remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications and generates laboratory non-conformance report (LNR).
In the event of non-conformances, ensures that results of test examinations are not reported until all corrective actions have been taken and the test system is properly functioning.
Verifies that staff are trained and competent prior to performing testing on patient specimens independently, and that testing personnel are evaluated semiannually during the first year of hire, and thereafter annually, as being competent for assigned tasks and that remedial action is performed when staff do not perform as expected. Ensures that staff meet their continuing education requirements.
Reviews all QC, maintenance logs and patients' results and ensures internal and external customer inquiries are responded to courteously, accurately and in a timely manner and complaints are properly resolved.
Manages proficiency testing (PT) and ensures that PT samples are treated like patients and quality controls, introduced in routine workflow, rotated amongst the staff and data is properly entered reviewed and submitted and evaluation report is monitored.
Coordinates department staffing and scheduling to ensure adequate shift and skill coverage, does time cards/payroll and maintains laboratory and compliance records.
Ensures adequate operating supplies, appropriate inventory management, specimen handling and management including all pre-analytical processing, recording and tracking of specimens.
Ensures Shift to shift communication to the staff and supervisors about pending tasks, ongoing compliance and laboratory tasks that needs to be accomplished in a timely manner to avoid safety and patient care issues for efficient laboratory operations.
School Support Supervisor (SY 2025 - 2026)
Assistant supervisor job in New York, NY
The Arete School Support - Family Advocate supervisor will carry out various administrative services assigned for Arete Education Youth Programs and will plan, organize, and direct the execution of program activities, special projects, events, and requests. As they work towards managing family advocates and supervising school support interns.
Duties/Responsibilities
Attend and participate in all program activities, events, training, and staff meetings.
Participate in regular performance meetings with your supervisor.
Demonstrate exceptional service skills, communication skills, problem-solving skills, professionalism, a positive and encouraging demeanor, and a "can do" attitude.
Conduct outreach to support student enrollment and attendance.
Create event schedules and flyers.
Oversee student and staff attendance procedures; support daily reporting of this data to the Community School Director.
Develop weekly reports for the Community School Director regarding student and family attendance and participation.
Organize and maintain digital files and student and parent database information.
Add regular photo and video posts to Arete's social media accounts.
Always represent the Arete Education and Partner schools in the best light, consistent with organizational standards of conduct.
Identifies needs, makes recommendations for, and facilitates high-quality youth program activities.
Collaborate with other program teams across the organization.
Coordinate and manage all aspects of assigned projects to ensure timely completion within the available budget.
Assist the Community School Director, or other leadership staff, with planning functions for special projects.
Act as liaison with program staff and leadership team.
Performs other related duties as assigned.
Required Skills/Abilities
A commitment to excellence in your work with others as demonstrated by your positive and caring presence with colleagues and members of the school community
Willingness to reflect on strengths and areas for growth to improve individual and team performance.
Willingness to learn new systems, skill sets, and capacities to improve problem-solving and leadership skills
Ability to work effectively with school-aged youth, educators, families, and communities from a wide range of cultural, social, and economic backgrounds.
Ability to work collaboratively, with strong relationship-building and communication skills.
Ability to be polite, positive, and professional in all communications
Ability to manage time effectively
Willingness to go the extra mile or try something new
Excellent verbal and written communication skills. Ability to be empathetic and listen to others well
Excellent organizational skills and attention to detail.
Proficient with all Google Education Apps, Microsoft Office, Zoom Video Conferencing, Social Media apps, video and photo editing apps
Bilingual (Spanish/English)
Education and Experience
1-2 years of demonstrated leadership work experience.
Prior internship or work experience working with Arete Education preferred
Mandated Reporter and Foundations in Health and Safety online training required (7 hours) to begin the internship
Department of Health and Department of Education background clearance
High School diploma or equivalent
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Must be able to traverse the classroom and adjust one's tone and height, by bending or leaning, to support program activities
Organization
Areté Education is a 501(c)3 not-for-profit organization that trains and empowers youth to lead successful lives, by getting students into good colleges, good jobs, and healthy mindsets by closing the experience gap. Areté serves New York City communities, specifically the South Bronx, Brooklyn, and Harlem through programming and partnerships with public NYCDOE schools, colleges, universities, and industry partners in education, finance, STEM, the arts, and health fields. Areté designs afterschool and summer programming that exposes youth to diverse career pathways; builds academic, wellness, and leadership skills; and expands access to the arts and culture.
*This position is grant-funded and subject to budget considerations
Account Services Supervisor
Assistant supervisor job in New York, NY
The Account Services Supervisor is responsible for leading their team under the guidance and within the structure and guidelines created by the Director of Account Services and ensuring the highest level of profitability in our DMF wholesale division. This position supports the Wholesale business.
The responsibilities described below are considered essential functions of the role. This position is based in our NYC office and requires working on-site.
Key Responsibilities
* Supervisor Core Responsibilities
* Supervise the day to day activities such as order entry and checking
* Develop new employees by providing coaching, training, feedback, partnering up with other team members
* Mentor current AS coordinators and further develop skills on the M3 system by providing coaching and feedback
* Help with reports and tools AS may use to maintain their accounts
* Met with your team regularly to review processes, any issues and any additional training to further enhance how we service our customer
* Collaborate with management on holding the team accountable for their errors.
* Enter price changes and ensure paperwork for price changes are filled out correctly. Work with management to identify any price changes that seem questionable or where the margins are very low.
* Ensure the team is coming to work on time. Hold the team accountable for any tardiness and any overtime accrued unnecessarily
* Collaborate with management on yearly reviews with the team
* Able to manage multiple projects and deadlines with support and resources as needed
* Perform other duties and special projects as assigned
* Director of Account Services
* Work closely with management on functions relating to Core responsibilities
* Attend weekly meetings with management on issues concerns and updates with the team
* Collaborate with management on any disciplinary issues. Work with managers and HR on preparing EANS, Write ups and terminations if needed
* Attend development trainings, skills training or any additional courses management deems productive to the role
* Review forms, these are but not limited to:
*
* Markdowns
* Credits
* RA's and call tags
* Move outs
These forms should be filled out by the Account Services team and reviewed prior to signing off on
* ATS
* Minimize oversold for your division (s)
* Work with production and sales team to resolve oversold when possible
* Past cancels
* Become proactive and foresee any possible past cancels due to issues such as port delays and credit issues
* Run report daily and ensure your teams are working on their orders in a timely manner to reduce past cancels when possible
* Production
* Utilize receiving logs and prioritize styles with your teams when necessary
* Review the ATS report and work with the team on subbing and moving around orders as needed. Work with production on identifying any potential issues such as orders not placed, meeting minimums and late deliveries
* Warehouse
* Review daily issues logs with the team, answer any pending issues in a timely manner
* Work with logistics, production and compliance to prioritize containers based on division needs
* Work closely with routing team on any routing issues, allocations of goods, partial shipping of goods and pre-routing
* Work on any compliance issues
* Chargebacks and Credit Department
* Work with the AR team on releasing orders in a timely manner
* Keep constant communication with Credit department on any chargeback related issues and provide documentation needed to confirm or fight chargebacks
* Bring to management any price adjustments, markdowns and credits for review to sign off.
* Sales Reps
* Work with reps to optimize performance and growth in their areas
* Work with reps to improve customer satisfaction, returns and quality of AS experience.
Required Qualifications
* Minimum of 3-5+ years experience in customer service
* Proficient in Microsoft Office Suite and ERP systems
* Excellent interpersonal, problem-solving, and organizational skills
The expected base salary for this position ranges from $65,000 - $70,000. Ranges are based on various factors such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, Steve Madden offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, and career opportunities within a dynamic team.
Supervisor of Runaway & Homeless Youth Services
Assistant supervisor job in New York, NY
Job Details Bronx Youth Center - 2999 Third Avenue - Bronx, NY Full Time $65000.00 - $70000.00 Salary/year Nonprofit - Social ServicesDescription
Supervisor of Runaway & Homeless Youth Services
Supervisor: Director of Runaway &Homeless Youth Services
The Door is an unparalleled model for youth development, offering a comprehensive range of integrated services within a single site for nearly eleven thousand New York City youth each year. Our mission is to empower young adults to reach their full potential by providing comprehensive youth development services in a diverse and caring environment. At The Door, youth can access health care and education, mental health counseling and crisis assistance, legal assistance, college preparation services, career development, housing supports, arts, sports and recreational activities, and nutritious meals - all for free and under one roof. By providing participants with our suite of integrated services, we seek to provide any motivated young person with the tools, resources, and opportunities needed to successfully transition to adulthood.
The Supervisor will aid with oversight of the daily functioning of the drop-in center, as well as the direct supervision of 6 Case Managers, 1 Benefits & Housing Coordinator, and BA level interns.
Responsibilities:
Supervise provision of case management services to at least 2000 runaway, homeless, and at-risk youth annually.
Meet with Director of RHY Services regularly to define and shape the direction of the program.
Serve as liaison between program staff and Director.
Assist in recruitment, training and evaluation of case management staff.
Develop & implement new program activities, including Saturday drop-in hours, as suggested by Director.
Assist with data collection, programmatic grant compliance and reporting.
Recruit, train, and supervise BA level drop-in assistant interns.
Support RHY program by assisting with behavior management of drop-in space, as well as basic needs services when needed.
Develop and implement continuous quality improvement to improve programmatic performance. programmatic activities.
Attend and participate in all programmatic and agency-wide meetings and trainings.
Implement and support all agency policies and decisions as defined by management.
Represent The Door at outside events and functions as needed.
Any other activities as defined by the Director.
Qualifications:
Master's degree in social work or related field; SIFI certification or ability to obtain SIFI certification, if applicable.
Knowledgeable of and ability to apply positive youth development principles to working with young people.
Experience with urban homeless youth and LGBTQ population, including assessment, counseling, and crisis management, demonstrated by a minimum of 3 years of service delivery.
Minimum of 2 years supervisory experience if applicable.
Experience managing City, State and Federal grants is strongly preferred but not required.
Excellent communication skills
Work Schedule: Full time, Tuesday 7:00 am - 3:00 pm, Wednesday & Thursday 11:00 pm to 7:00 am, Friday & Saturday 3:00 pm to 11:00 pm
Salary: $65,000 - $70,000 annually
Multilingual candidates are strongly encouraged to apply. Proficiency in French, Spanish, or Arabic preferred.
COVID -19 POLICY
The Door follows the CDC and NYS recommendations to prevent the spread of COVID-19. The Door requires all new hires to be vaccinated against COVID-19 unless they have a qualified exemption.
We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal opportunity employer for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.