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Assistant supervisor jobs in Waukesha, WI

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  • Clinician/Supervisor -SHINE Team

    La Causa, Inc. 3.8company rating

    Assistant supervisor job in Milwaukee, WI

    Description: Now Offering a $2,000 Hiring Incentive! La Causa Social Services is committed to supporting youth and young adults with mental health needs, developmental disabilities, and co-occurring challenges. We are seeking a dedicated and collaborative Clinician/Supervisor to lead our SHINE program team. As a member of a multidisciplinary team, the Clinician/Supervisor will manage day-to-day operations of the SHINE Program, supervise staff, and provide direct clinical services including individual and family therapy. This role is key in guiding youth with complex needs toward achieving their treatment goals. Why Join La Causa, Inc.? Meaningful work supporting youth and families with high-level needs Collaborate with a network of professionals in mental health and community services Professional development and training opportunities Potential for career advancement within the organization Mileage reimbursement Competitive benefits and paid leave-including your birthday! Now Offering a $2,000 Hiring Incentive! Your Role As the Clinician/Supervisor - SHINE, you'll ensure high-quality care delivery for program participants, lead and mentor staff, and uphold compliance with legal, contractual, and organizational standards. You'll also play a direct role in providing therapeutic services and advocating for youth and families. What You'll Do Lead and Supervise - Manage, supervise, and develop assigned SHINE staff; participate in hiring, evaluations, and personnel decisions in collaboration with HR and Division leadership Coordinate Program Operations - Oversee day-to-day operations, including Plans of Care, crisis planning, service authorizations, and team assignments Provide Clinical Services - Deliver therapy (individual, family, and psychoeducation), conduct assessments, facilitate treatment planning, and maintain accurate clinical documentation Ensure Quality & Compliance - Follow all legal, organizational, and contractual requirements; meet documentation deadlines; and maintain high-quality service standards Collaborate with Stakeholders - Build strong communication and cooperation with youth, families, providers, and community partners Support Team Success - Serve as a mandated reporter, attend meetings and professional development, and contribute to a positive, solution-focused team environment Requirements Master's degree in social work, Counseling, Psychology, or a related field Must Have be Licensed in Wisconsin (LCSW, LPC, LMFT, or equivalent) or license-eligible Two (2) or more years of clinical experience providing mental health services Supervisory/leadership experience strongly preferred Strong ability to collaborate with families, staff, and external partners Culturally competent with the ability to work respectfully with diverse populations Excellent critical thinking, organizational, and documentation skills Proficiency in Microsoft Office Suite Reliable transportation, valid Wisconsin driver's license, and state-minimum auto insurance Must successfully pass all required criminal background checks Flexibility to work varying hours based on program needs Day-to-Day Setting Work performed in both office and field environments (local travel required; some statewide travel as needed) Flexible hours, including evenings or weekends, based on program needs Regularly required to drive, sit, stand, bend, and walk, occasional lifting of files and materials Reasonable accommodations available for individuals with disabilities About La Causa, Inc.: La Causa, Inc., founded in 1972, is one of Wisconsin's largest bilingual, multicultural agencies. Our mission is to provide children, youth and families with quality, comprehensive services to nurture healthy family life and enhance community stability. We have several divisions that provide vital services to the community including Crisis Nursery & Respite Center, Early Education & Care Center, La Causa Charter School, Social Services: Adult Services and Youth Services, and Administration. At the heart of our mission is the dedicated staff that welcomes all into Familia La Causa and serves the children and families of Milwaukee. You can learn more about La Causa at *****************************
    $48k-65k yearly est. 4d ago
  • Support Supervisor

    Tory Burch 4.9company rating

    Assistant supervisor job in Pleasant Prairie, WI

    We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. * Our culture is welcoming and inclusive -- everyone is empowered to make a difference. * We have the best team in the world and believe in paying competitively and rewarding high performance. * Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. * We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. * We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way * We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made For You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day In The Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. As the Support Supervisor, you lead by example, managing conflict and identify opportunities to support the team in delivering a transformational customer experience. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: * 2 to 4 years experience in a high volume, customer-driven retail environment, stock-related experience a plus * Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts * Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time * Must be at least 18 years of age Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together * Adaptable - We change before we have to * Entrepreneurial - We own it * Collaborative - There's no "I" in Tory * Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each other * Functional Expertise - We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 17.00 USD - 21.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
    $42k-64k yearly est. Auto-Apply 29d ago
  • Customer Technical Support Supervisor

    Johnson Fitness

    Assistant supervisor job in Cottage Grove, WI

    Under the direction of the Director of Customer Technical Support, the Customer Technical Support Supervisor will be responsible for and drive the performance of the Retail and/or Commercial Customer Technical Support (CTS) teams dedicated in serving our in-home and commercial customers in accordance with company policies and procedures. Responsibilities of the Supervisor include all elements of staff development including hiring, coaching, career pathing, and performance management in alignment with delivering outstanding customer experiences. Responsibilities • Arrive on time for schedule and be willing to put in extra time as needed to accomplish business goals • Interview, make hiring decisions, and manage ongoing performance of NASG agents serving support teams and queues • Coach and develop staff to help them achieve departmental and company goals • Support staff with personal development in preparation for career advancement • Monitor and drive individual staff performance and accountability in areas including schedule adherence, contacts, quality, etc. • Hold Monthly 1x1s with direct reports • Write and deliver Coaching Check-Ins • Resolve escalated customer issues as needed • Partner with NASG Training Coordinator to develop, implement and refine team training programs for new and experienced reps • Work collaboratively with the global Technical Content Management Team; assist in the review and continual improvement of service manuals and technical resources • Establish and maintain an open line of communication with sales staff • Meet frequently with quality engineering to spot trends and identify additional documentation needs • Responsible for the development and maintenance of the NASG Quality Assurance Program; driving behaviors consistent with a best-in-class customer experience • Facilitate monthly Quality Review Calibration meetings with Team Leads to drive consistency in the delivery of a best-in class customer experience • Facilitate weekly team meetings • Create programs and feedback loops to build team morale • Thinks critically to contribute to the ongoing continuous improvement of the department • Make effective decisions considering the impact to the customer and company • Participate in the strategic long-term planning process; provide insights for departmental success in coming years • Interact with a diverse group of employees and service providers, adjusting the style to accommodate different communication styles • In partnership department leadership, monitor phone/email/chat queues for volume and take action to adjust/maintain proper level of available reps vs. volume • Maintain understanding of departmental performance as compared to established goals and be able to articulate a clear story to Leadership and other business units • Develop plans for performance improvement when queues are not meeting KPIs • Responsible for ensuring accuracy of timecards and approving them in a timely manner • Special Projects as required • Leads by setting a positive professional example • Promote and maintain a strong team culture that drives morale and results • Maintain confidentiality Requirements Education: • Bachelor's degree or equivalent work experience required Experience: • 3-5 years' experience working in a multi-channel call center and customer service environment required, ideally in the fitness industry • Demonstrated experience in team leadership, coaching, and management of both local and remote team members • Experience driving KPI results with a customer service or support team Other Requirements: • Excellent written and verbal communications skills, especially as it relates to communicating with agents and customers • Experience with systems or programs such as Microsoft Office, SAP, CRM, customer service ticketing systems, phone systems, reporting analytics • Strong problem-solving and interpersonal skills • Self-motivated, task-oriented, organized, analytical, tech-savvy, enthusiastic, and able to work independently • Ability to work on site in rotation • Approximately 10% travel to attend training or meetings Skills The successful candidate should possess the following skills/attributes: • Exceptional communication skills, both on paper and in person • Excellent planning and organizational skills • Strong sense of initiative, demonstrated by accomplishing tasks; improving current work processes; and assisting others when necessary • Flexibility and willingness to work in situations of flux and in a fast-paced environment • Performs work that is consistently accurate with demonstrated attention to detail • Resilience, positivity, assertiveness, and professionalism when dealing with situations of adversity • Unwavering attention to detail and commitment to world-class quality • Personal commitment to continuous improvement • Ability to resourcefully solve problems • Ability to manage stressful situations; be able to accept criticism, be cooperative, and maintain calm demeanor while dealing with escalated customers • Successfully manage effective interpersonal relationships with customers, vendors, and other departments • Able to follow tasks to completion in a timely manner without sacrificing quality • Great demeanor, ability to have fun, and interest in building a strong culture and high performing team • Likes to be challenged, willingness to learn Benefits: We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include: · Health & Dental Insurance · Company paid Life Insurance · 401(k) · Paid Time Off benefits · Product discounts · Wellness programs EOE/M/W/Vet/Disability #ZR
    $39k-74k yearly est. 9d ago
  • VALET ASSISTANT SUPERVISOR -CLEMENT J ZABLOCKI VA MEDICAL CENTER

    Vetpride Services Inc.

    Assistant supervisor job in Milwaukee, WI

    VetPride Services is seeking a Valet Assistant Supervisor in support of valet operations at the Milwaukee VA Medical Center. We provide a free vehicle parking and retrieval program for Military Veteran patients. VetPride Services gives preference on hiring Veterans and Military personnel. Shift: Full-time, Monday-Friday Location: Clement J Zablocki VAMC, 5000 W National Ave, Milwaukee, WI 53295 Primary Duties and Responsibilities Provides assistance to the site supervisor, as needed. Greet valet customers in a pro manner upon their arrival/departure. Open doors, assist customers as needed with wheelchair or walker. Provide directions as needed. Perform valet area access control responsibilities. Safely operate various vehicles types to/from the valet areas. Closely inspect all vehicles for damage and record findings on valet ticket. Secure all vehicles and return key tag and keys to the valet podium. Follow safe driving procedure and safety protocols at all times. Abide by all rules and regulations set by the VA. Report to duty in company issued uniform; personal hygiene and a professional appearance is expected at all times. Perform other duties as assigned. Qualifications and Skills Must be at least 18 years of age. Will be subject to a pre-employment criminal background and DMV check. Must pass a pre-employment drug screen. Regularly work outdoors in inclement weather including rain, snow, heat and cold. Must possess strong customer service skills and the ability to respond calmly and professionally when handling conflict. Consistent attendance and reliability required. Ability to understand, speak, and write basic English. Regularly stand for long periods (6-8 hours) and walk quickly. Ability to lift to 30 pounds. Must have the ability to work independently and within established guidelines, follow directions, and work well with others. Valid Driver's License. Technical capabilities and basic computer knowledge. Experience Requirements Management experience preferred, but not required. 1-year experience driving manual and automatic transmissions. Valet experience preferred, but not required. Benefits Paid Time Off Sick Leave Paid Federal Holidays Access to 401k Retention bonuses
    $37k-52k yearly est. Auto-Apply 1d ago
  • Family Support Supervisor - Organ Donation

    Versiti 4.3company rating

    Assistant supervisor job in Milwaukee, WI

    Located in Milwaukee, Wisconsin, Versiti Organ and Tissue is a federally designated Organ Procurement Organization, (OPO) supporting the transplant community in southeastern Wisconsin. While we recover organs for life-saving transplant, we prioritize a family-centered process, supporting both our donors and their families throughout the end-of-life, donation, and bereavement processes. We educate both the public and medical professionals about the tremendous need for organ and tissue donors. We are guided by an advisory board that includes members from the community and affiliated transplant centers. Our service area includes 50 critical care hospitals and 3 transplant centers for a population of 2.3 million people in a 12-county region. We are the region's primary, most current source of information about organ and tissue donation in collaboration with our state team, Donate Life Wisconsin. More than 100,000 Americans are waiting for the organ they need to survive. 2,000+ of those individuals reside in Wisconsin. The need is great, and Versiti is committed to increasing the number of donated organs, eyes and tissue available for transplant to save and enhance lives. Position Summary The Family Support Supervisor is a true donation advocate. They are responsible for organ donation authorization rates by overseeing the day-to-day operations and strategic initiatives of the Family Support Specialist team. They are responsible for training and competency of the Family Support Specialist team as well as obtaining authorization from potential donor families to choose the legacy of donation for their loved one. At Versiti, this is achieved through high- caliber, compassionate, and collaborative family support, working closely and effectively alongside other Versiti OPO staff as well as hospital care teams to develop effective care plans to achieve goals. The Family Support Specialist Supervisor is committed to outcome- oriented care, ensuring the donation process remains family-centered while optimizing the OPO's opportunity to save lives. Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Essential Responsibilities Responsible for organ donation authorization rate that exceeds national average Oversees the operations of the family support team including the following: o Ensures appropriate schedule coverage and makes changes as necessary o Determines annual authorization goals and metrics, collaborates with Manager to monitor rates and adjust increase rates as needed Ensuring FSS, and any other staff that may have donation conversations, are appropriately trained Ensuring FSS team is effective and proficient in the following areas: o Managing family conversations o Gathering social dynamic information of potential patients o Navigating conflict o Collaboration with medical personnel o Cultural humility Works in collaboration with FSS educator to identify education opportunities, develops and executes internal and external trainings Collaborates with clinical team to ensure team has appropriate clinical education and awareness and hospital development team to ensure team has appropriate hospital and community education and awareness Leads continuous improvement activities that lead to increased authorization rates Provides on-site support for staff and families as appropriate Serves as Administrator on call Qualifications Required Qualifications: 1+ years' experience working with family dynamics within a medical or health care setting, hospice, bereavement or grief counseling 1+ years' experience in a training or leadership role Preferred Qualifications: 1+ years OPO experience Educational Requirements: Bachelor's degree in social work, Sociology, Public Health, Chaplaincy, or related field Associate's degree in social work, Sociology, Public Health, Chaplaincy, or related field plus an additional 2 years related experience (minimum of 3 years overall) in lieu of required degree Licenses and Certifications Valid Wisconsin Driver's license required #AJ123 #LI-MM1 Not ready to apply? Connect with us for general consideration.
    $38k-51k yearly est. Auto-Apply 26d ago
  • Customer Technical Support Supervisor

    Johnson Health Tech 4.1company rating

    Assistant supervisor job in Cottage Grove, WI

    Under the direction of the Director of Customer Technical Support, the Customer Technical Support Supervisor will be responsible for and drive the performance of the Retail and/or Commercial Customer Technical Support (CTS) teams dedicated in serving our in-home and commercial customers in accordance with company policies and procedures. Responsibilities of the Supervisor include all elements of staff development including hiring, coaching, career pathing, and performance management in alignment with delivering outstanding customer experiences. Responsibilities * Arrive on time for schedule and be willing to put in extra time as needed to accomplish business goals * Interview, make hiring decisions, and manage ongoing performance of NASG agents serving support teams and queues * Coach and develop staff to help them achieve departmental and company goals * Support staff with personal development in preparation for career advancement * Monitor and drive individual staff performance and accountability in areas including schedule adherence, contacts, quality, etc. * Hold Monthly 1x1s with direct reports * Write and deliver Coaching Check-Ins * Resolve escalated customer issues as needed * Partner with NASG Training Coordinator to develop, implement and refine team training programs for new and experienced reps * Work collaboratively with the global Technical Content Management Team; assist in the review and continual improvement of service manuals and technical resources * Establish and maintain an open line of communication with sales staff * Meet frequently with quality engineering to spot trends and identify additional documentation needs * Responsible for the development and maintenance of the NASG Quality Assurance Program; driving behaviors consistent with a best-in-class customer experience * Facilitate monthly Quality Review Calibration meetings with Team Leads to drive consistency in the delivery of a best-in class customer experience * Facilitate weekly team meetings * Create programs and feedback loops to build team morale * Thinks critically to contribute to the ongoing continuous improvement of the department * Make effective decisions considering the impact to the customer and company * Participate in the strategic long-term planning process; provide insights for departmental success in coming years * Interact with a diverse group of employees and service providers, adjusting the style to accommodate different communication styles * In partnership department leadership, monitor phone/email/chat queues for volume and take action to adjust/maintain proper level of available reps vs. volume * Maintain understanding of departmental performance as compared to established goals and be able to articulate a clear story to Leadership and other business units * Develop plans for performance improvement when queues are not meeting KPIs * Responsible for ensuring accuracy of timecards and approving them in a timely manner * Special Projects as required * Leads by setting a positive professional example * Promote and maintain a strong team culture that drives morale and results * Maintain confidentiality Requirements Education: * Bachelor's degree or equivalent work experience required Experience: * 3-5 years' experience working in a multi-channel call center and customer service environment required, ideally in the fitness industry * Demonstrated experience in team leadership, coaching, and management of both local and remote team members * Experience driving KPI results with a customer service or support team Other Requirements: * Excellent written and verbal communications skills, especially as it relates to communicating with agents and customers * Experience with systems or programs such as Microsoft Office, SAP, CRM, customer service ticketing systems, phone systems, reporting analytics * Strong problem-solving and interpersonal skills * Self-motivated, task-oriented, organized, analytical, tech-savvy, enthusiastic, and able to work independently * Ability to work on site in rotation * Approximately 10% travel to attend training or meetings Skills The successful candidate should possess the following skills/attributes: * Exceptional communication skills, both on paper and in person * Excellent planning and organizational skills * Strong sense of initiative, demonstrated by accomplishing tasks; improving current work processes; and assisting others when necessary * Flexibility and willingness to work in situations of flux and in a fast-paced environment * Performs work that is consistently accurate with demonstrated attention to detail * Resilience, positivity, assertiveness, and professionalism when dealing with situations of adversity * Unwavering attention to detail and commitment to world-class quality * Personal commitment to continuous improvement * Ability to resourcefully solve problems * Ability to manage stressful situations; be able to accept criticism, be cooperative, and maintain calm demeanor while dealing with escalated customers * Successfully manage effective interpersonal relationships with customers, vendors, and other departments * Able to follow tasks to completion in a timely manner without sacrificing quality * Great demeanor, ability to have fun, and interest in building a strong culture and high performing team * Likes to be challenged, willingness to learn Benefits: We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include: * Health & Dental Insurance * Company paid Life Insurance * 401(k) * Paid Time Off benefits * Product discounts * Wellness programs EOE/M/W/Vet/Disability #ZR
    $39k-50k yearly est. 8d ago
  • Assistant Supervisor

    Colony Brands 4.4company rating

    Assistant supervisor job in Janesville, WI

    Colony Brands is a family owned and privately held company with 100 years of rich history. Our Janesville facility located at 200 West Venture Drive is responsible for the assembly and storage of our food gift packs. If you would like to see the products you will be working with we would like to invite you to take a look at our website ******************** Along with a consistent work schedule our operations provide clean, friendly and fun environment, weekly paychecks, product discounts and an award winning safety culture. If this seems like a company for you, APPLY NOW! Our Assistant Supervisors will assist in supervising the day to day operations and its temporary workforce.
    $30k-39k yearly est. 60d+ ago
  • Center Supervisor/Operations Leader - 5k Sign On Bonus

    Biolife 4.0company rating

    Assistant supervisor job in Milwaukee, WI

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description 3k Sign on Bonus! Not a Sedentary Position Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. How you will contribute: * You will oversee employee performance and scheduling * You will lead Inventory Control efforts and lead in operational efforts * You will work with donors to resolve concerns * You will analyze opportunities specific to non-conforming events * You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas. * You will foster teamwork, communicate and resolve conflicts. What you bring to Takeda: * High school diploma or equivalent * Cardiopulmonary Resuscitation (CPR) and AED certification * Frequent bending and reaching * Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds * Fine motor coordination, depth perception, and ability to monitor equipment from a distance * Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - WI - Milwaukee U.S. Hourly Wage Range: $23.36 - $32.12 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - WI - Milwaukee Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No
    $23.4-32.1 hourly 53d ago
  • Supervisor, IRIS Consulting Services (Milwaukee County, WI, Waukesha County, WI, Ozaukee County, WI)

    Molina Talent Acquisition

    Assistant supervisor job in Waukesha, WI

    Leads and supervises a regionally-based team of The Management Group's (TMG) IRIS consultants - ensuring provision of high-quality, person-centered supports to IRIS participants, and achievement of TMG's organizational goals. Contributes to overarching strategy to provide quality and cost-effective care. Essential Job Duties • Provides leadership, training and supervision to reporting team of IRIS consultants - establishing relationships and rapport to drive optimal outcomes. • Demonstrates concept of self-direction and person-centered practices. • Reviews and utilizes data and reports to manage IRIS consultation services requirements, and identifies proactive solutions for the team. • Conduct reviews for pre-determined number of IRIS consultant records each month and documents results - emphasizing timelines, documentation standards, and plan accuracy. • Reviews and authorizes participant plans, budget amendments, one-time expense requests, and liaises for vendors as needed. • Communicates clearly and effectively with IRIS consultants and/or participants in the IRIS program about topics including: directives from the Department of Health Services (DHS) regarding programmatic changes, participant budget reductions and terminations. • Assists IRIS consultants with difficult situations and messaging, (i.e. fraud and conflict of interest), and maintains strictest confidentiality regarding all employee and participant related information including Health Insurance Portability and Accountability Act (HIPAA) and other personal or organizational information. • Acts as a change management conduit and communicates, assesses or interprets program, policy or protocol changes, staff changes and conflict of interest situations. • Works collaboratively with other staff, participants and stakeholders to ensure that service excellence standards are being met. • Responsible for outreach and networking opportunities with external stakeholders. • Meets regularly with area leaders and staff to discuss important participants issues or topics as needed, holds monthly team meetings, attends quarterly leadership development, and attends home visits with each IRIS consultant annually. • Local travel may be required (based upon state/contractual requirements). Required Qualifications • At least 5 years health care, preferably in care coordination, and at least 2 years of experience serving the target groups of the IRIS program (adults with physical/intellectual disabilities or older adults), or equivalent combination of relevant education and experience. • A bachelor's degree in social work, psychology, human services, counseling, nursing, special education or a closely related field, and one year of direct experience related to the delivery of social services to the target groups required. May consider at least 5 years of experience related to delivery of social services to the target groups IRIS serves in lieu of degree. • Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements. • Demonstrated competencies in the following: professionalism, leadership, performance management, team development, and data analytics. • Knowledge of long-term care programs, and familiarity with principles of self-determination. • Demonstrated knowledge of community resources. • Proactive and detail-oriented. • Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations. • Responsive in all forms of communication, and ability to remain calm in high-pressure situations. • Ability to develop and maintain professional relationships and collaborate in a highly matrixed organization. • Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change. • Excellent problem-solving and critical-thinking skills • Communication outreach and partnership development experience. • Experience working with elderly and people with physical disabilities and developmental disabilities. • Ability to take ownership of an assigned area and corresponding programs, and lead with success. • Excellent verbal and written communication skills. • Microsoft Office suite/applicable software program(s) proficiency. Preferred Qualifications • Supervisory/leadership experience. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
    $41k-66k yearly est. Auto-Apply 29d ago
  • Lab Services Team Lead

    Labcorp 4.5company rating

    Assistant supervisor job in Milwaukee, WI

    **Are you an experienced clinical laboratory professional looking for leadership opportunity? Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Clinical Laboratory Team Leader to join our team at Columbia St. Mary's in Milwaukee, WI. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives".** **Work Schedule: 8:00am - 4:30pm. No Weekends. No Holidays.** **Benefits:** **Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.** **Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information,** please click here (************************************************************** **.** **Job Responsibilities:** + **Assist department leaders with the day to day operations with Ascension Point of Care Testing** + **Send daily, weekly and monthly productions reports to management** + **Assist with the training of new hires and the development of current employees** + **Keep supervisor informed of group progress, problems, employee performance and any significant factors affecting assigned responsibilities** + **Perform routine site visits to all locations they oversee** + **Partner with clinicians, leaders, and associates to ensure best practices are being followed for Point of Care testing** + **Ensure quality and safety practices are implemented and followed at each location** + **Monitor training and competency assessment of associates performing Point of Care testing** + **Monitor proficiency testing performance and results** + **Implement new Point of Care test methods** + **Monitor quality control for Point of Care testing** + **Determine the acceptability of specimens for testing according to established criteria** + **Perform routine and complex technical procedures and functions according to SOPs** + **Monitor, operate and troubleshoot instrumentation to ensure proper functionality** + **Prepare, test and evaluate new reagents or controls** + **Report accurate and timely test results in order to deliver quality patient care** + **Perform and document preventive maintenance and quality control procedures** + **Identify and replenish testing bench supplies as necessary** + **Assist with processing of specimens when needed** + **Maintain a safe work environment and wear appropriate personal protective equipment** **Requirements:** + **Bachelor's** **degree in a Chemical or Biological science, Clinical Laboratory Science, Medical Technology or meet local regulatory (CLIA & State) requirements** + **Minimum 2 years of experience as a** **Technologist/Technician** + **ASCP and/or AMT Certifications are a plus** + **Prior supervisory or leadership experience is a plus** + **Prior Point of Care experience is a plus for this role** + **Understanding of laboratory operations as well as policies and procedures** + **Proficient with Laboratory Information Systems and Microsoft Office and Google** + **Strong communication skills; both written and verbal** + **High level of attention to detail with strong organizational skills** + **Comfortability making decisions in a changing environment** + **Ability to handle the physical requirements of the position** **_If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!_** **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .
    $41k-70k yearly est. 30d ago
  • Center Supervisor/Operations Leader - 5k Sign On Bonus

    Biolife Plasma Services 4.0company rating

    Assistant supervisor job in Milwaukee, WI

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** **_3k Sign on Bonus!_** **_Not a Sedentary Position_** **Please take this** **virtual tour** **to get a sneak peek of one of our Plasma Donation Centers.** **About the role:** Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas. _BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._ **How you will contribute:** + You will oversee employee performance and scheduling + You will lead Inventory Control efforts and lead in operational efforts + You will work with donors to resolve concerns + You will analyze opportunities specific to non-conforming events + You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas. + You will foster teamwork, communicate and resolve conflicts. **What you bring to Takeda:** + High school diploma or equivalent + Cardiopulmonary Resuscitation (CPR) and AED certification + Frequent bending and reaching + Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds + Fine motor coordination, depth perception, and ability to monitor equipment from a distance + Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required **More about us:** At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. **BioLife Compensation and Benefits** **Summary** We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. **For Location:** USA - WI - Milwaukee **U.S. Hourly Wage Range:** $23.36 - $32.12 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. **EEO Statement** _Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._ **Locations** USA - WI - Milwaukee **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Full time **Job Exempt** No
    $23.4-32.1 hourly 51d ago
  • Employment Services Supervisor - W2 Program

    UMOS

    Assistant supervisor job in Milwaukee, WI

    Earn up to $3,000 in incentive pay during your first year of employment! Are you a motivated, results-oriented candidate seeking to put your talents, skills, and experience to work as part of a mission-driven, customer-focused organization? If so, we invite you to join UMOS' diverse and dedicated team of over 1,000 professionals making a positive difference across more than 60 offices in seven states. Whether you are passionate about facilitating early childhood development; providing training and career planning for a parent; aiding a farmworker in accessing basic needs and new opportunities; educating at-risk individuals in HIV prevention; or supporting those fleeing domestic violence or human trafficking, UMOS is the place where you can fulfill your passion for helping families, businesses, and communities build better futures. Benefits: To support its team members, UMOS offers highly competitive compensation as well as a benefits package including: Paid time off that will increase over your years of service 15 paid holidays annually A robust range of insurance covering health, dental, vision, life, short- and long-term disability, and accidental death & dismemberment The options to establish either a Health Savings Account or Flexible Spending Account, which can be used to cover deductibles, prescriptions, and other healthcare expenses A variety of support services to promote well-being through the employee assistance program Retirement plan options, including 401(k) and Roth IRA, allowing you to make pre-tax or after-tax contributions. For those participating in the 401(k) Retirement Plan, UMOS annually contributes at least 3% of employees' eligible compensation. Employment Services Supervisor Job Compensation: $57,771.00 to $72,213.00/Per Year Salary (depending on experience). Employment Services Supervisor Job Responsibilities: Develop and operationalize policies and procedures relating to coordinated Employment Services Unit and inter-unit activities (i.e. Economic Development and Transportation). Plan, schedule and conduct employer contacts using appropriate communication and marketing techniques to promote partnerships and employer incentives Coordinate and organize on-site recruitments and Job Fairs and special events. Monitor changes and trends in the economic market and report information to management for projections of future employment opportunities, job development, and training programs. Maintains awareness of local employers, their market share, methods of service, reputations, benefits, and wage levels. Establish relationships for alliances with the other Community Based Organizations to promote UMOS W-2 goals. Active member and facilitator of agency W-2 Community Steering Committee Build and maintain successful long-term relationships with employers based on hiring and retention outcomes. Facilitate inter-unit, inter-office, and inter-agency communications and coordination on behalf of Employment services and its customers. Responsible for the development of a Marketing Plan needed to secure unsubsidized employment opportunities and the development of sufficient Community Service Jobs (work experience), CP-TEMP Job slots, and other employer-linked training opportunities. Develop menu of services for participant employment opportunities and work activities. Oversee activities related to workshops, job club, and employment consultants. Oversee role of data clerks regarding tracking of attendance and non-participation as it related to work activities including work experience, job club and workshop (employment services activities). Plan for new program initiatives, systems or shifts in employment program emphasis. Responsible for tracking of employer contacts, outreach efforts and outcomes. Supervise, direct and train employment services staff. Monitor work progress and outcomes. Coach employees as necessary. Develop and write standard operating procedures for employment services. Develop new systems and forms to meet program contract performance Orient all new employment services unit employees to W-2 UMOS service delivery structure. Oversee contract preparation and expenditures for employer incentive programs. Responsible for periodic Employer Satisfaction surveys by phone, mail or in person as resources allow. Plan and facilitate regular staff meetings for communication and coordination purposes. Attend meetings, conferences, workshops as assigned. Employment Services Supervisor Job Qualifications: Bachelor's Degree preferably in business, marketing or related field plus 5 years' experience performing the work of a Marketing Rep or Employer Services Rep and/or supervisor of related activities. Able to demonstrate through either education or a combination of education and three years of employment and training programs; knowledge of supervision and coordination of employment programs. Knowledge of staffing, employer marketing, job development and job placement; Demonstrated ability to monitor program process and make improvement recommendations based on internal and external factors. Able to research, evaluate and interpret labor market information. Able to evaluate trends and forecast potential outcomes. Must possess strong written and oral communication and presentation skills and the ability to meet agency goals. Proficient using Microsoft Office Suite, Working knowledge of computer programs such as word processing, spreadsheets, state systems (CWW, WWP, WEBI) and employer tracking database. Must possess awareness, knowledge and sensitivity to socioeconomic and cultural diverse backgrounds of the target populations served and be knowledgeable of the metro labor market. Must have a reliable vehicle, possess a valid Wisconsin driver's license and maintain adequate auto liability insurance. Must be able to travel and work irregular Work Environment, Physical, and Sensory Demands: The demands described here are representative of those that must be met by an employee to successfully perform the job functions. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential job functions. Physical Demands: Employee is frequently required to stand, walk, sit, bend Occasionally required to lift and /or move up to 20 Frequently required to Frequently exposed to moderate temperature generally encountered in a controlled temperature environment and outside setting. Noise level in this work is usually quiet to Tools & Equipment Used: iPads, iPhones, laptop computers, projectors, copy/scanner machine, fax Various computer software; and Use first aid equipment, fire Usage varies by position. Additional Eligibility Requirements: Employment with UMOS is contingent upon successful completion of a Driver's License check prior to commencing employment. UMOS is an equal opportunity Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $57.8k-72.2k yearly 16d ago
  • Center Supervisor

    Takeda 4.7company rating

    Assistant supervisor job in Pewaukee, WI

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. How you will contribute: You will oversee employee performance and scheduling You will lead Inventory Control efforts and lead in operational efforts You will work with donors to resolve concerns You will analyze opportunities specific to non-conforming events You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas. You will foster teamwork, communicate and resolve conflicts. What you bring to Takeda: High school diploma or equivalent Cardiopulmonary Resuscitation (CPR) and AED certification Frequent bending and reaching Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds Fine motor coordination, depth perception, and ability to monitor equipment from a distance Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - WI - Pewaukee U.S. Hourly Wage Range: $23.36 - $32.12 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsUSA - WI - PewaukeeWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time Job Exempt No
    $23.4-32.1 hourly Auto-Apply 60d+ ago
  • Adult Day Services Supervisor (Waukesha)

    Easter Seals Southeast Wi 3.9company rating

    Assistant supervisor job in Waukesha, WI

    The Adult Day Services (ADS) Supervisor is responsible for ensuring the quality of programming for the Adult Day Services Program, which involves planning, developing and coordinating the activities, assessment, and daily needs of program. Program activities are therapeutic, social and inclusive and designed to meet the diverse needs of the Adult Day Services participants. ESSENTIAL DUTIES (FUNCTIONS) include the following: Supervision Supervises assigned department personnel. This includes the following responsibilities, but not limited to: hiring, evaluating, training, scheduling, ensuring accuracy, timeliness, and the completion of all work performed by direct reports. Educates and trains direct reports on all department and agency policies and procedures. Meets with assigned staff at least monthly to identify and resolve problems; manage projects, and review work processes and procedures. Participates in management team activities and agency events including fundraisers as . Participates in assigned meetings, professional development, and training as . Program Coordination Ensures client activities and services provided are interesting, stimulating, and appropriate for most participants, and afford choices to persons served. Develops, disseminates, and implements monthly and weekly program calendars for social/leisure/therapeutic activities to stimulate and motivate persons served to function at their maximum level of independence. Coordinates the completion of all required documentation pertaining to any significant event, problems, or progress, includes ensuring documentation is retained and filed appropriately. Partners with programs and departments to plan, coordinate and participate in community outings and special activities such as holiday parties or other events, including coordinating transportation. Communicates effectively with participants, caregivers and staff, ensuring program policies and procedures regarding communication and confidentiality are followed. Ensures the safety of each participant by monitoring activities, maintaining a sanitary, clutter-free environment, and participating in safety training and emergency drills. Serves as the primary contact for new referrals and new client assessments by conducting activity assessments for each individual enrolling, and by developing, reviewing and implementing individual participant care plans. Works on the floor at least four hours a day doing activities, assessing, modeling, and training staff. Ensures medications are stored per established agency and medical requirements and regulations. Reports suspected abuse, neglect and exploitation of participants immediately per program and agency policies and procedures. Stays abreast of emergency procedures and/or updates for each program scenario to ensure awareness of protocols in the event of an emergency. Provides oversight for the purchase, inventory, and storage of program supplies. *NON-ESSENTIAL DUTIES* Works with the Adult Services Manager to research and market Adult Day Services Program. Assist staff with the maintenance of program areas, supplies, and equipment ensuring that they are clean/disinfected, stocked/replenished, and in good working order daily. Supports participants with ADLs (toileting, bathing, ambulating, transfers, feeding, changing clothes, etc). Performs other duties (or functions) as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associate or bachelor's degree or 5 years relevant experience . A minimum of one (1) year case management experience. A minimum of one (1) year of supervisory experience required. A minimum of three (3) years' experience in disability services and activity planning . Current CPR, First Aid, CPI, and/or Universal Precautions training/license preferred. Successful physical examination/TB test . Must have a valid driver's license and reliable transportation. Must have proof of insurance AND meet the requirements of the Employee Driving Policy. A Criminal Background Check must meet the requirements of the State of WI licensure for day programming. A Credit Check is for this position. Specialized Skills/Abilities/Knowledge: Ability to create, modify, and implement client activities, and manage resources. Ability to interact positively and compassionately with participants, caregivers, employees and the community. Knowledge of Universal Precautions and infection control procedures. Ability to swim (for Kenosha location). Ability to exercise safe lifting techniques, operate a mechanical lift and durable medical equipment. Working knowledge of the Microsoft Office Suite. Ability to maintain confidentiality. Awareness of disability issues and geriatrics. High level of cultural competency and appreciation for diversity and inclusion. Ability to interact with people from culturally diverse backgrounds and display strong customer relation skills. Effective oral and written communication. Ability to problem-solve issues. Self-motivated, dependable, and able to work independently to meet deadlines. Must be organized and able to handle multiple tasks. Must be honest. Must exercise sound judgment in making decisions and act accordingly. EQUIPMENT USED/MACHINERY REQUIRED TO OPERATE: Includes, but is not limited to: Adaptive physical education equipment Standard medical equipment used in rehabilitation or adult daycare centers Tube Feeding Equipment Various types of mechanical lifts Telephone Copier Computer Fax Operate a motor vehicle safely Durable Medical Equipment (as ) PHYSICAL DEMANDS: May be to lift, carry, push or pull up to 50 pounds. Frequently requires sitting, standing, walking, bending, squatting, kneeling and reaching. Frequently performs 1 to 2 person transfers from chair to toilet and back; from floor to chair and back. Occasionally exposed to loud/noisy environments. Required to drive, and transport clients, which includes assisting individuals in and out of vehicles.
    $40k-48k yearly est. Auto-Apply 60d+ ago
  • Supervisor of Shelter and Hotline Services

    Sojourner Family Peace Center

    Assistant supervisor job in Milwaukee, WI

    Full-time (40 hours), Shift: 2pm-10pm Tuesday-Saturday with some flexibility to attend meetings, trainings, and support coverage during times outside of the normal schedule. Sojourner Family Peace Center employs dedicated, hardworking professionals who want to be of service to others and make a difference in Milwaukee and surrounding communities. If you have a desire to help support survivors and work with passionate colleagues, this may be the position for you. Overview Under the direction of the Director of Shelter and Hotline Services, the Supervisor of Shelter and Hotline Services sets the daily direction of tasks, solves problems, and addresses concerns within the Shelter and Hotline. They will work collaboratively with the other Supervisor of Shelter and Hotline to supervise staff, lead and designate administrative tasks, carry out programming, provide training and support to Shelter and Hotline Advocates and Shelter Program Coordinators as well as interns and volunteers while enforcing rules, providing guidance, and monitoring needed tasks to ensure compliance, safety, and customer service. In accordance with the mission of Sojourner Family Peace Center, this role is critical to ensuring best-case outcomes in crisis circumstances and situations. This role requires a high level of organization, communication, critical thinking, problem solving, and de- escalation skills, while requiring minimal supervision. This position is part of the on-call rotation. Total Rewards Program We Provide Competitive Pay: $24.52/hour + $1.50/hour if bilingual Medical, Dental, and Vision Insurances Short-Term Disability Insurance Group Life and AD&D Insurances 403B Retirement Plan with Generous Match Comprehensive Wellness Program Flexible Spending Accounts Generous PTO Policy 5 Wellness Days per year 10 Paid Holidays Employee Assistance Program Voluntary Benefits through Colonial Life Insurance Professional Development Opportunities What are the Job Responsibilities? 1. Budget: Provide input to the Shelter and Hotline budget. Deliver assigned budget outcomes. 2. Staffing: Establish work schedules for direct reports. Resolve scheduling gaps. Review and approve time off requests and timesheets. Facilitate candidate interview process and approve hiring selection decisions. 3. On Call: Provide on-call support 24 hours a day for emergencies and staff support and guidance during assigned on-call coverage rotation. Serve as the liaison to on-call staff in the event of a crisis situation. 4. Onboarding: Lead onboarding and training of new and transferred direct reports and assigned volunteers and interns. Track completion and provide input for improvement. 5. Policies and Procedures: Plan and execute training and onboarding of employees' review of policies and handbook. Train direct reports on procedures. Implement and enforce policies and procedures. 6. Operations and Safety: Prioritize, schedule, and delegate work assignments including shelter and facility conditions, checks, and housekeeping standards. Manage room turnover and make recommendations for optimization. Manage roll call, curfew, and compliance by clients. Possess full knowledge of emergency and safety procedures and manage bed checks and weekly environmental checks. 7. Organizational Capability: Create and lead direct reports' skill development plan and ensure capacity to meet training needs. Train, coach, and develop skills of direct reports. Provide input to create and update job descriptions. Maintain training manuals. Organize and schedule annual training of volunteers and staff. 8. Community Living: Support Shelter Program Coordinators in leading house meetings and addressing housekeeping concerns, client non compliance, conflict, and assist with coaching on expectations and life skills. Provide support and interpret house rules and procedures for new and current residents. 9. Client Grievances: Train direct report staff on Client Complaint procedures. Lead issue resolution for grievances and escalate per the procedures. 10. Compliance: Train direct report staff on documentation and data entry requirements. Ensure all required statistical recordkeeping and data gathering, reports, and staff records are completed in an accurate, clear, timely manner, and are stored according to compliance procedures. 11. Data and Statistics: Submit statistical program reports to supervisor. Maintain compliance in accordance with grant and funding requirements. Ensure data integrity within database(s). 12. Community Resources: Train staff to use community resources for medical, educational, legal, or psychological services. Develop and maintain positive relationships and coordinate services with existing outside providers, resources, and collaborating community agencies. 13. Partners: Develop and maintain positive relationships with partners to deliver current programs and ensure direct report staff complete program audits. Identify and escalate gaps in programming to Director. Facilitate issue resolution with partners as needed and escalate to Director as needed. 14. Communication: Create effective communication forums within Shelter and Hotline to meet individual and organization needs. Communicate with Development to make sure donated supplies meet the needs of residents. 15. Culture: Role model Sojourner's values and be a coach and resource to the organization. Identify and address barriers and challenges within the Shelter and Hotline organization, and establish priorities when necessary to manage capacity constraints. Provide input to overall diversity and culture competency plans and delivery of trauma informed care. 16. Outreach: Provide or assist with external outreach, speaking, and training in support of agency engagements and assist with public relations when requested. 17. Documentation: Complete and ensure documentation is properly and accurately being entered into data system. Assist in compiling statistics. 18. Programming: Approve and support life skills curriculum for residents. 19. Meals: Support Kitchen and Meal Coordinator as needed with meal plans, ordering, and coordinating Peace Dinners. Assist with meal set ups, clean ups, other kitchen procedures, and meal preparations. Assist with meal pick up, food orders, and donations. 20. Support: Complete additional tasks requested by the Shelter and Hotline Leadership team. Support Shelter Program Coordinators in updating and completion of resident's tasks. Know current referral sources. Actively listen and provide a non-judgmental environment for clients. 21. Intakes/Outtakes: Oversee Interview and Intake process for new residents and oversee the Outtake process for departing residents. Ensure quality data is entered for all residents who move in and move out immediately into database. 22. Extended Coverage: Cover Shelter and Hotline staff when needed. Supervisory Responsibilities 23. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. 24. Performance Management: Establish job related goals for direct reports, provide ongoing feedback, and facilitate performance improvement process. Create and lead recognition process. Participate in performance and conduct investigations and recommend performance improvement plans, accountability steps, and remediation for performance and conduct incidents involving staff. 25. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 26. Ensure that employees are aware of, acknowledge they have read and understand agency and department policies. 27. Hold staff accountable for adhering to handbook and all other agency policies, attending new hire orientation, mandatory trainings and meetings. 28. Ensure staff and organizational compliance with all agency and department policies and procedures and local, state and federal regulatory agencies, as well as safety and work rules and regulations. 29. Promote affirmative action and equal employment opportunity in compliance with the Agency Civil Rights Plan. 30. Attend and help lead regular team meetings and individual one to one meetings with direct reports. 31. Provide ongoing feedback, evaluation, performance improvement, and accountability for direct reports. Participate in performance and conduct investigations and recommend performance improvement plans, accountability steps, and remediation for performance and conduct incidents involving direct reports. Universal Responsibilities 32. Ability to work a regular schedule and have regular attendance at the workplace. 33. Practice agency policies and safety in the workplace. 34. Participate in all mandatory meetings and trainings. 35. Uphold and exhibit the agency's Core Values. 36. All other work-related duties and projects as assigned. Education and Experience • Associate's degree or equivalent in human services, social work, criminal justice, psychology, or related field required. • A minimum of two years of supervisory or management experience. • Requires comprehensive knowledge of statutory framework for domestic abuse, harassment and child abuse injunctions, and knowledge of and experience working with adults and/or children exposed to interpersonal violence. • Two years' experience working with clients who have experienced interpersonal violence, and sensitivity to the needs and concerns of, persons who are homeless, and the ability to be comfortable working with persons of all socioeconomic, religious, and ethnic backgrounds in a non-judgmental manner. • Excellent written and verbal communication skills with an ability to facilitate reflective and educational discussion with individuals and groups. • Ability to work collaboratively with diverse groups of people and to positively influence change. • Demonstrated ability to understand and maintain client confidentiality. • Individual must have the ability to make and maintain relationships with community resources and must be able to listen and assist clients develop personal plans for safety and support clients as needed. • Experience in crisis intervention, behavior management, and/or conflict resolution. • Good organizational skills, including the ability to coordinate several projects simultaneously. Preferred Education and Experience • Bachelor's degree in human services, social work, criminal justice, psychology, or related field preferred. • Knowledge of the domestic violence victim advocacy service system through direct work experience preferred. • CPR certified. • Bi-lingual in Spanish a plus. Additional Eligibility Qualifications This position requires a fingerprinting background check for candidates who are offered the position. Knowledge Requirements Sensitivity and understanding of domestic violence issues, knowledge of community resources, comprehension of the criminal justice system, communication skills, and ability to advocate for the needs of clients. Knowledge of principles and methods for curriculum and training design, and measurement of these effects. Knowledge of principles and processes for providing effective client service, including needs assessments, meeting quality standard for services and evaluation of client satisfaction. Knowledge of group behavior and dynamics, strategies for effective group facilitation. Communication Skills Ability to effectively communicate verbally and in writing with vendors, clients, partners and other employees of the organization. Strong written and verbal communication skills and ability to read, comprehend and follow instructions, correspondence, publications and memos. Ability to prepare letters, database entries, reports, memos, correspondence, and documentation. Bilingual in English and Spanish is a plus. Ability to read, analyze, and interpret general business articles, professional journals, technical procedures, or governmental regulations. Ability to prepare reports, business correspondence, and procedure manuals. Reasoning Ability Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to work effectively independently and to work as a collaborative member of a team. Other Skills and Abilities Individual must have experience working with adults and/or children exposed to interpersonal violence with demonstrated career progression and increasing roles of responsibility; exceptional strategic planning, analytical, research, writing and oral advocacy skills, as well as the ability to articulate legal concepts and complex issues and communicate them tactfully and effectively to a variety of audiences; initiative, vision and ability to develop and implement short and long-term integrated advocacy strategies. Familiarity with trauma and domestic violence and knowledge of the domestic violence victim advocacy service system is required. Ability to listen and help clients develop personal plans for safety and assess their needs for legal and other support services; to handle multiple cases simultaneously, pay close attention to detail, have critical problem solving skills, think strategically and work as a member of the team; to work with men and women from culturally diverse backgrounds and make and maintain community connections to resources. Must have transportation and be willing to transport clients and travel as necessary along with work on-site in community based agencies located throughout the City of Milwaukee. Evening and weekend hours may be required. Requires the ability to operate a variety of standard business machines, such as a computer and the job related software, a keyboard, telephone, photocopier, postage machine, etc. Reliable Transportation Must have reliable transportation, valid Driver's License, insurable driving record, and automobile insurance with minimum limits of: 1. Liability Coverage: $25,000 per person and $50,000 of 2 or more people for injury or death 2. Property Damage: $10,000 3. Uninsured and Underinsured Motorist: $25,000 per person and $50,000 for 2 or more people injured Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position is an office-based position. Apply using our online application system at ************************************* The review process will begin immediately and will continue until the position is filled. Please apply and upload your resume directly to our web site; we do not access resumes posted in Indeed. Sojourner complies with all federal, state, and local employment laws, providing equal employment opportunities without discrimination. In accordance with federal requirements, we will ensure that hiring, promotion, and workplace practices remain aligned with applicable laws and regulations. Visit our Website at ****************************
    $50k yearly Auto-Apply 20d ago
  • Senior Culinary Supervisor

    Sodexo S A

    Assistant supervisor job in Milwaukee, WI

    Senior Culinary SupervisorLocation: MARQUETTE UNIVERSITY - CATERING - 10485015Workdays/shifts: Varying shifts, days/hours (open availability preferred). More details will be provided during the interview process. Employment Type: Full-time Pay Range: $22. 00 per hour - $25. 00 per hour Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. What You'll Do: As a Senior Culinary Supervisor at Sodexo, you are a master multitasker and a quality-of-life improver. You will provides oversight at the direction of management on-site to coordinate routine work activities of service employees engaged in food operations, including but not limited to fast casual, coffee/counter service, cafeterias, events/banquets, casual dining and cafes. Responsibilities include:Provide support to management in the daily oversight of key functions and employees during the normal course of business Assist in ensuring a safe working environment throughout the facility for all employees. Facilitate orientation and training of employees Work with customers to ensure satisfaction in such areas as quality, service, and problem resolution. Attends work and shows for scheduled shift on time with satisfactory regularity Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements. What You Bring:Successful candidates will be team-oriented, adaptable, reliable, and nurturers of a healthy/safe working environment for all. 2 or more years of related work experience. Previous supervisory experience preferred. Additional Requirements: Not Applicable (N/A) Link to full Job description What We Offer: Flexible and supportive work environment, so you can be home for life's important moments. Access to ongoing training/development and advancement opportunities to turn your job into a career Full array of benefits that support you and your family's wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more. In addition to Sodexo's standard, some locations may offer additional site-specific benefits, including free "shift" meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking. Link to benefits summary Overall, Sodexo strives to offer comprehensive summaries of our benefits packages and detailed descriptions of the positions candidates are applying for. However, due to the contractual nature of our business, some job duties and employee benefits may vary based on the unit/work location. We encourage you to discuss any questions about Sodexo's benefit offerings during the interview process. Who we are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace culture and belonging as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Should you need assistance with the online application process, please complete this form.
    $22 hourly 19d ago
  • Project Management Supervisor - NPI

    Foxconn Industrial Internet 4.2company rating

    Assistant supervisor job in Mount Pleasant, WI

    FII USA, Inc., a Foxconn Technology Group Company, is seeking a Project Management Supervisor - NPI to lead New Product Introduction project execution and supervise a team of Project Managers. Once a part of the team, you will be responsible for a wide variety of tasks within the Program Management Department in a mixed office and production environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing. The Project Management Supervisor - NPI will oversee NPI program schedules, drive cross-functional alignment, ensure operational readiness from prototype through production ramp, manage team performance, and assist the Operations and Engineering departments as needed. Job Responsibilities: Supervise, mentor, and develop a team of NPI Project Managers. Lead the planning and launch of NPI programs to meet customer requirements for cost, quality, and delivery. Drive communication and alignment with internal and external stakeholders on project status and expectations. Review and approve production readiness deliverables, documentation, and change management requests. Act as a hands-on leader engaging directly on the production floor to resolve issues and improve ramp execution. Implement and refine standardized project management tools, best practices, and reporting methods. Coordinate internal readiness activities including tooling readiness, build plan execution, and line qualification. Identify risk and drive mitigation actions to support successful NPI outcomes. Track program KPIs and metrics, providing regular updates to senior leadership. Facilitate cross-functional meetings to resolve program issues and remove barriers. Ensure compliance with internal and customer quality standards, including audit readiness. Support resource planning and allocation to optimize project delivery. Drive continuous improvement initiatives across project management processes. Collaborate with Engineering, Quality, Supply Chain, and Production teams to address technical and operational issues. Coach and train team members in project management methodology and NPI best practices. Other duties as assigned. Qualifications: Bachelor's degree in Engineering, Operations Management, Business, or related field preferred. 5+ years of project management experience in manufacturing or NPI environments required. 2+ years of supervisory or team leadership experience required. Strong communication, leadership, and risk management capabilities. Hands-on approach with ability to work effectively in both office and production floor settings. PMP, Lean, or Six Sigma certification preferred. Reasons you should work for us: Comprehensive benefits package including medical, dental, and vision insurance coverage. Basic life insurance and short-term disability coverage provided by employer. Supplemental life insurance and long-term disability coverage options available. 401K with employer contribution. Personal, Vacation, and Holiday paid time off for all full-time employees. Onsite Aurora Health & Wellness Center available for all employees. Employees are continuously encouraged to learn and grow their careers in smart manufacturing. About FII USA, Inc., a Foxconn Technology Group Company: FII USA, Inc, a Foxconn Technology Group Company, is a global leader in smart manufacturing and industrial internet services. With a strong presence in the digital economy, we offer a comprehensive range of solutions in cloud computing, industrial internet, smart home, 5G, and network communication equipment. Fueled by continuous innovation and a commitment to sustainable development, we have become a key player in the electronic manufacturing service industry and sit at the forefront of driving advanced industry development. FII USA, Inc is an Equal Opportunity employer. All qualified applicants will receive consideration for employment, without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
    $70k-95k yearly est. Auto-Apply 35d ago
  • Service Supervisor

    Continental Careers

    Assistant supervisor job in Mount Pleasant, WI

    Continental Properties is looking for a motivated and empowered Service Supervisor at our beautiful Springs at Mount Pleasant residential apartment community in Mount Pleasant, WI. Our supervisors are instrumental in maintaining facility operations, creating new efficiencies and developing standards that have a positive impact on resident renewals and customer satisfaction. You will foster a collaborative work environment and encourage the maintenance team to provide great customer service. You will report to our Community Manager. Position Specifics Full-Time Pay: $27.00 - $34.00 per hour Additional earning potential through position-specific performance incentives Essential Responsibilities: Prepare apartment homes for rent by performing repairs in HVAC, electrical, plumbing, pools, carpentry, dry wall, building exteriors, appliances, painting Work with vendors to maintain the appearance and safety of the community Oversee expenses and budget Provide support and training to your team Skills for Success: 2 plus years of experience in multifamily Service Supervisor role EPA and CPO certifications desired, as well as substantial experience in HVAC, plumbing, pools, carpentry, dry wall, building exteriors and appliances Ability to work overtime and on call/non-traditional schedule including evenings, weekends and holidays This role requires occasional bending, stooping, and stretching. Candidates must be able to independently lift, carry, push, pull, or maneuver up to 100 pounds, and up to 250 pounds with assistance. You will also need to use technology such as computers, tablets, telephone, and other office equipment to perform responsibilities. Why You'll Love Life at Continental: Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace: Career Growth: You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement. Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources. Balance: We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and 4 company-paid half-days during designated months. Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent Continental events here! Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all. On-Site Living: Enjoy the convenience and luxury of living steps away from work with a discount on our on-site apartments. Performance Incentives: Reap the rewards with our enticing incentive programs, from additional earning potential on new leases and renewals to quarterly and year-end bonuses based on community performance. Whether you're in management or maintenance, we offer a variety of financial incentives tailored to help you thrive and grow with us! Industry-Leading Benefits: Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance. Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers). We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities. For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team. We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate's experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits.
    $27-34 hourly 50d ago
  • Front Office Supervisor

    Janko Hospitality

    Assistant supervisor job in Milwaukee, WI

    Reports to: AGM/GM Department: Rooms WHO WE ARE Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm's award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates. BENEFITS Competitive compensation package Full benefits package, including 401K with matching and paid time off from Day 1 Growth company focused on expansion through strategic acquisition and development Hotel discounts at locations worldwide. JOB DESCRIPTION The Front Office Supervisor (FOS) at Hyatt Place Milwaukee Downtown is responsible for ensuring exceptional service is provided to all guests. The FOS will oversee the operations of the front desk department, train and supervise the team to maintain superior customer service standards, and ensure the hotel runs smoothly to achieve the highest level of guest satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Services: Greet guests and efficiently manage check-in and check-out procedures using the Property Management System (PMS). Cash Handling: Handle cash transactions accurately, ensuring precise hotel charges and maintaining thorough accounting records. Team Leadership: Attend and occasionally lead daily pre-shift meetings with team members to ensure smooth operations. Inventory Management: Assist the Director of Operations or Assistant General Manager with ordering supplies and managing market items. Sales & Reservations: Utilize effective communication skills to answer inquiries, accept reservations, and promote hotel amenities to enhance room sales and overall revenue. Customer Relations: Maintain excellent customer relations by promptly addressing questions and concerns in person and over the phone. Telephone Operations: Operate the telephone system proficiently, including managing incoming calls, directing in-house calls, scheduling wake-up calls, and managing trace requests for efficient guest service. Front Desk Operations: Maintain a courteous and friendly demeanor at all times to foster a welcoming atmosphere and ensure smooth operations. Checklists & Documentation: Complete shift checklists diligently to ensure all shift responsibilities are accurately handled. Maintain the front desk logbook to facilitate communication and report any issues to incoming shifts and supervisors. Guest Mail & Messages: Manage incoming guest mail, messages, and faxes by sorting and distributing them promptly. Market Attendant: Serve as a cashier and attendant in the market area as required. Management Responsibility: Act as Manager on Duty in the absence of executive committee members or the Front Desk Manager. Safety & Security: Ensure compliance with Safety and Security Policies, training team members and reporting suspicious activities of guests, visitors, or staff. Incident Reports: Write guest incident reports as needed and maintain security for guests and property. Physical Requirements: Able to stand for long periods, walk throughout the workday, and perform tasks that require reaching, bending, pushing, pulling, and twisting. Other Duties: Perform other duties as assigned by management to support hotel operations. QUALIFICATIONS Education: High School Diploma, GED, or equivalent work experience. Customer Service: Friendly demeanor with excellent communication and customer service skills. Organizational Skills: Strong organizational and prioritization skills. Technical Skills: Prior experience using Windows-based software preferred. Physical Abilities: Ability to stand 90% of the day and perform physical tasks such as lifting supplies (up to 50 lbs.), bending, and reaching. Experience: Previous front desk or hospitality experience is preferred.
    $32k-40k yearly est. Auto-Apply 60d+ ago
  • Center Supervisor

    Biolife 4.0company rating

    Assistant supervisor job in Mount Pleasant, WI

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. How you will contribute: You will oversee employee performance and scheduling You will lead Inventory Control efforts and lead in operational efforts You will work with donors to resolve concerns You will analyze opportunities specific to non-conforming events You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas. You will foster teamwork, communicate and resolve conflicts. What you bring to Takeda: High school diploma or equivalent Cardiopulmonary Resuscitation (CPR) and AED certification Frequent bending and reaching Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds Fine motor coordination, depth perception, and ability to monitor equipment from a distance Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - WI - Mount Pleasant - Dura U.S. Hourly Wage Range: $23.36 - $32.12 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - WI - Mount Pleasant - Dura Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No
    $23.4-32.1 hourly 32d ago

Learn more about assistant supervisor jobs

How much does an assistant supervisor earn in Waukesha, WI?

The average assistant supervisor in Waukesha, WI earns between $32,000 and $61,000 annually. This compares to the national average assistant supervisor range of $28,000 to $55,000.

Average assistant supervisor salary in Waukesha, WI

$44,000
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