Assistant supervisor jobs in West Palm Beach, FL - 190 jobs

Job DescriptionSUPERVISOR - Mobile Response Team Palm Beach County Full-time/Flexible Hours Come grow with us! South County Mental Health Center, Inc. is a private, non-profit Joint Commission Accredited Behavioral Healthcare provider located in South East Palm Beach County, Florida. Situated in the nationally designated city of Delray Beach, the Center provides a broad spectrum of inpatient and outpatient care to clients and their families in surrounding communities. You can make a positive impact in the community on day 1! Assess all clients on an emergency or non-emergency services · Provide crisis intervention to individuals located in the community · Assess all individuals requesting emergency services from the Center · Respond to crisis situations, conduct risk assessments, and complete safety planning with individuals in crisis · Provide in-home services, therapeutic services with an interactive approach Provide for the clinical and administrative services · Assures the warm handoff of clients to appropriate agencies or services in the community including transportation, assisting with completing consent to treatment, release of information, and attendance at initial sessions · Have the knowledge and ability to interpret Baker and Marchman Acts · Provide outreach and education in the community Program Staffing and Supervision · Provide supervision and clinical training · Meets with staff through individual and group meetings in analyzing problems and in improving their diagnostic and clinical counseling skills · Provide after-hours on-call supervision and response · Coordinate and assist with the implementation of program policies and procedures · Interact with community agencies and provide crisis intervention training and education · Maintain good working relationships with assisting agencies, other Departments, employees and the general public SKILLS AND QUALIFICATIONS · Knowledge and ability to interpret the Baker Act, Marchman Act, confidentiality and abuse reporting, and client rights requirements · Knowledge and ability to interpret program and Center policies and procedures · Must have leadership and organizational skills · Ability to plan, organize and direct staff activities · Must be resourceful · Advanced crisis counseling and intervention skills · Advanced counseling and assessments skills · Ability to write assessments in a clear and concise format · Ability to write/compose correspondence, policies, etc. · Ability to effectively and professionally communicate with staff, clients and families · Ability to work as a team leader EDUCATION & EXPERIENCE · Master's Degree from an accredited college or university in Social Sciences, Social Work or related field · One (1) year experience in the supervision of employees · Must have a knowledge of evaluation, assessment and crisis intervention techniques · Licensed: LMHC, LMFT or LCSW Compensation & Benefits This position pays $80k a year. At SCMHC we offer full-time employees a full benefit package. Just to name a few great benefits, we have health, dental, and vision. Also, because we know how important our own mental health is, we offer paid time off, and we will help do our part to set you up for future with a great 401k+match. Couple that with a competitive salary and our amazing caring team, you cannot go wrong. Apply now. Because of the work we do in the community, a full background check is required for all staff. We are a drug free employer. South County Mental Health Center, Inc is an EOE. Powered by JazzHR O6CmedZ0YZ

“Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.” Job Summary The Medical Center Supervisor will be in charge of the successful management and operation of medical practices to include all specialty disciplines and clinic sites. They provide all medical specialists with resources necessary to meet the needs of patients and meet the financial objectives of the practice and group. Management and Leadership skills are essential to the success of this position. The main focus of the Supervisor is to support a team of highly qualified and dedicated staff to provide quality medicine while creating and maintaining the “Sanitas Culture” for patient care. Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Patient Experience - Achieve NPS (Net Promoter Score) goal. Physical presence in the waiting room during operating hours. Informing patients of any delays beyond appointment time. Make sure that patients leave informed of all their next steps and care treatment. Talks to patients randomly to ask about their experience and identifies promoters for Google reviews. Deescalate potential patient complaints - those patients that seem inpatient and/or had a bad experience. Reduces the complaints ratio (per 500 visits). Address the complaints. Identifies causes to avoid future similar complaints. Increases Social Media reviews. Scheduling - Ensures appointment availability per provider and center meets established goals. Reviews and coordinates action plan with providers and/or medical director/lead to resolve any challenges with appointment availability. Pre-Visit - Leads daily Huddles with clinical and operational staff. Ensures clinical and administrative Pre-Visit Planning Completion. Visit - Ensure PCP Visits satisfaction. PCP Cycle time: Total time a patient spends in the medical center from check-in until check-out for PCP visits. Optimize utilization of the providers. Achieves Access Metrics goals. Reduces No-Show rate. Monitors that operational processes like check in and check out are followed according to established workflows and requests training for staff if necessary. Reduces patient's cancellations. Ensures referrals and HIM processes are followed according to established workflows. Urgent Care - Ensures patient satisfaction and operational excellence during UC Visits. Laboratory - Ensures patient satisfaction and operational excellence during LAB Visits. Diagnosing Imaging - Ensures patient satisfaction and daily operational excellence during DI Visits and with DI techs. Ensure the best use of the Installed Capacity and its utilization in the DI Service. Coordinates with the DI transversal lead the plan to improve LAB service results and performance. Ensure patient navigation between medical centers, Keralty Hospital and Preferred DI Centers Network. Ensures goals accomplishment at the regional level. Structure action plan between OM and Regional to achieve defined KPI goals set forth by DI leadership. Management of eCW schedules by OM. Management of day-to-day tech schedules, payroll and PTO requests. Collaboration with DI leadership and OM for HR dept needs and budgets based on reported volume and growth. Telephone Encounters - Assures Telephone Encounters buckets are addressed daily within 24 hours. Human Resources - Ensures required staffing for Clinical Ops positions are met based on budget needs. Monitors and approves OT only as necessary vs budget. Identifies and Recognizes employee of the month based on patient experience, patient feedback, staff feedback and performance. Strives and promotes Teamwork. Assures dress code company policy is followed according to guidelines - orders uniforms for staff. Promotes a healthy work environment with open lines of communication. Facilities Maintenance - Ensures facility cleaning and Order. Address equipment issues. Coordinates with Facilities department preventive tasks for the infrastructure. Reports - Generates and analyzes the reports to guarantee patient and staff satisfaction. New Products and Services - Supports new products and services implementation at the Medical Center. Administrative - Packing Slips. Ensures inventories for Office and Medical Supplies. Develop specialist Timesheets. Perform Inventory Management. Report System issues to IT in a timely manner. Growth - Encourage growth. Emergency Preparedness - Activates the emergency plan in the medical center. Safety - Ensure that the employees are trained and informed about the company safety policy. Enforce safe work practices and procedures. Encourage employees to identify and report unsafe or unhealthy workplace conditions or hazards. Take the proper actions to correct or prevent the unsafe or unhealthful conditions present in the workplace. Ensure the proper conditions of the safety emergency/rapid response equipment. Perform safety walkthroughs of the facility to identify possible unsafe or unhealthy conditions. Verify that the employee's performance meets the safety expectations. Ensure all the patients feel in a safe and healthy environment. Qualifications Supervisory Responsibilities Monitors how center staff are servicing patients. Responsible and accountable for all facets of facility performance and oversight of all facility-level teammates. Reports to Regional Ops the staff that are not engaged with service standards/expectations and creates an action plan to put in place. Monitors that CCAs are calling and welcoming patients from the waiting area properly. Leads daily Huddles with clinical and operational staff. Ensures required staffing for Clinical Ops positions are met based on budget needs. Creates Staff schedules: shifts (monthly) PTO/Coverage while maintaining patient satisfaction and operational excellence. Ensure that the employees are trained and informed about the company safety policy. Required Education Bachelor's degree. Required Experience Minimum 5 years supervisory experience. Required Licenses and Certifications N/A Required Knowledge, Skills, and Abilities Computer knowledge required (Word, Excel, Internet). Customer Service skills and training. HIPAA testing required. Responsible for compliance with on-call rotation. Knowledge and skills with payroll systems. Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience. Preferred Qualifications Previous experience in healthcare preferred. Financial Responsibilities This position currently handles physical money or negotiates contracts. Cash Reconciliation Report - assure PRC runs report. Weekly Bank Deposits. Take responsibility for petty cash. Open encounters report - assure report running daily. Ensure all the encounters can be claimed. Budget Responsibilities This position has budget responsibilities. Maintain the budget of the medical center. Comply with the administrative cost under the established budget. Languages English Advanced Spanish Preferred Creole Preferred Travel Available for travel for company necessity upon request. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Environmental Conditions Inside: The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level. Physical/Environmental Activities Please indicate with an X the frequency for the activities that apply to the essential functions of the job based on the chart below. Please select Not Required for physical demands that aren't essential to job performance. Working Condition Not Required Occasionally (1-33%) Frequently (34-66%) Constantly (67-100%) Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). X May be exposed to outdoor weather conditions of cold, heat, wet, and humidity. X May be exposed to outdoor or warehouse conditions of loud noises, vibration, fumes, dust, odors, and mists. X Must be able to ascend and descend ladders, stairs, or other equipment. X Subject to exposure to hazardous material. X

At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit *********************** or follow us on LinkedIn. **Position Summary:** Responsible for planning, implementing, and managing the activities of the Commercial Service workforce. **Duties and Responsibilities:** + Responsible for planning, implementing, and managing the activities of the Commercial Service workforce. + Ensures the Commercial Service group meets company gross profit objectives through field productivity, scheduling, maximizing billings, and controlling costs. + Provides adequate supervision and personnel deployment and utilization and materials purchasing and coordination to ensure maximum profit potential. + Supervises all indirect cost and expense below budget levels. + Accomplishes all commercial Service work within client and company agreed parameters. + Provides timely and adequate sales support to ensure service field technicians are fully productive. + Responsible for preparing proposals for potential clients. + Sets realistic schedule for self and subordinates to ensure maximum utilization of resources and timely completion of tasks. + Direct coordinate activities of work force to generate sales at or above company standards. + Determines staffing requirements, interview, hire, develop and manage new employees, or oversee those personnel processes. Manage all employee annual performance reviews and month end performance reviews in a timely manner. + Prepares budget, manage revenues and expenses, drive new customer acquisitions, ensure great customer service, and manage and prepare reports to document results. + Authorize all expenditures handled directly by the department in adherence to company policy. + May engineer, plan, schedule, service, program and or install simple to complex fire alarms systems and/or programming panels. + Other duties as assigned. **_Qualifications - External_** **Education/Certification:** + 4 year degree required. Master's Degree preferred. **Experience:** + 5 - 7 years of business experience in sales and / or operations, with a minimum of 3 years of related Field Leadership experience preferably within the service industry and/ or with security, and previous Business Growth P&L responsibility preferred. Strong understanding of fire, CCTV, security and card access systems, low-voltage systems, installation and testing. **Skills/Requirements:** + Knowledge and experience in organizational effectiveness and operations management. + Knowledge of financial and accounting principles and practices. + Experience with employee relations, talent management/engagement, team building, customer service, and interpersonal skills. + Superior leadership & supervisory skills, excellent time management, planning, and forward-thinking skills. + Must demonstrate ability to work with and influence peers and management. + Expert familiarity with applicable codes (i.e., NFPA 25 and NFPA 72). + Available for travel, which may include nights and weekends to accommodate customer's schedule. + Physical requirements may include but are not limited to climbing up or down ladders, occasional lifting up to 50lbs, stairs, scaffolding, ramps and the like; remaining in a stationary position, often standing or sitting for prolonged periods; moving about to accomplish tasks or moving from one worksite to another; moving in different positions to accomplish tasks in various environments including tight and confined spaces; and general office duties including use of a computer. + Ability to read and interpret applicable documents, materials, policies, procedures, etc. as presented in English Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

SPECIFIC RESPONSIBILITIES INCLUDE: Assumes full responsibility for supervising engagements and special assignments. Executes and reviews accounting operations for high net worth families & their separate entities. Participates in the training and supervision of less experienced staff assigned to engagement. Communicates and corresponds with clients. Responsible for coordinating, reviewing, implementing & monitoring the financial operations of high net worth families. Qualifications SKILLS AND EXPERIENCE REQUIRED: At least five - ten years' related experience demonstrating a progression in complexity of responsibilities. Bachelor's degree in accounting, or equivalent training and experience. Proficiency with firm software and Microsoft programs. Well-rounded knowledge of accounting principles. Ability to communicate clearly and concisely in English. Ability to work independently as well as with others in a team environment. Detail-oriented; strong organizational skills and ability to multi-task and establish priorities. Job Type: Full-time Required education: Bachelor's Required experience: high net worth client: 5 years Additional Information All your information will be kept confidential according to EEO guidelines.

Ready for your next career opportunity? Look no further, The Mouse is looking to hire you! Do you enjoy working outdoors, solving unique challenges, climbing ladders, and helping people? We do too! At Northwest Exterminating, we're dedicated to creating extraordinary experiences and growth opportunities for our team. If you're looking for a rewarding career with a supportive company, this could be the perfect match for you. Exterminating experience not needed but sales experience preferred! Ready to take the next step in your career? Apply in minutes from your mobile phone! Pay: $60k-$65k Responsibilities With Northwest, not only do you experience a fun work environment but also one that cares about your growth and goals. Come explore what extraordinary career is waiting for you with The Mouse! Benefits including a 401(k) with a company match. But it's more than that. It's serving our communities. It's having your teammates' backs. It's going above and beyond and making a difference. We step in and step up when people have problems they can't fix, and they need the pros. We crush their pest problems and lift their spirits. Back to you. Are you ready to make a difference? Do you thrive in an ever-changing environment and love problem-solving? Are you organized, friendly, and motivated to succeed? Then we want you on our team! Why You'll Love Being a Service Supervisor at Northwest: * Freedom to Move: In this role, you'll be on the move, building your career, and growing professionally with a clear view of next steps. As a key representative of Northwest in your community, you'll be trusted with protecting businesses, homes, and families. * Training & Support: We believe in investing in YOU. We'll provide all the training you need to succeed. * Strong Team Community: At Northwest, we value strong relationships-both with our team and the communities we serve. You'll be part of a company that gives back through volunteer work and community outreach, including our Good Deeds Team. Your Responsibilities: * Reflects the Northwest Way. * Builds strong relationships with internal and external customers to create "Customer's for Life." * Ensure that vehicles and equipment are maintained to manufacturer's and company standards. * Resolve customer complaints. * Responsible for inventory control. * Performs QC inspections in the field. * Performs production work as needed. * Assist with the routing and supervision of the techs to achieve high levels of productivity. * Assist with training of new technicians and refresher training for experienced technicians. * Self-motivated and able to work in a fast-paced environment * Acts with integrity by keeping commitments * Excellent organizational, problem-solving, and customer service skills * Demonstrate coaching and development ability through strong written and verbal communication What We Expect From You: * Adhere to the NORTHWEST WAY upholding the highest standards of professionalism and customer care. * As a Northwest teammate, you'll act as a brand ambassador-representing our values and image with every customer interaction. What We Offer * Pay: $60k-$65k * A company vehicle, cell phone, and iPad are provided for all route assignments. * Comprehensive benefits package including medical, dental, vision, maternity, and life insurance. * 401(k) plan with company match, employee stock purchase plan. * Paid vacation, holidays, and sick leave. * Employee discounts. * Industry-leading, quality training program. Why Choose Northwest Exterminating? You've seen our iconic "Mouse" on billboards and trucks around town - now, you can be a part of the team! Competitive compensation, benefits, and top-tier training are just the beginning of your career with Northwest. With over 70 years of experience and continuous growth across the Southeast, we offer a stable work environment to advance your career. Recognized as one of Atlanta's Top Workplaces, Northwest's family-oriented culture ensures you feel welcome and supported. Come join us in creating extraordinary opportunities for yourself! Qualifications What You Need to Succeed: * High School Diploma or equivalent required * Pest experience preferred * Ability to obtain a pesticide license within 90 days of employment (company paid) * Ability to work in the field independently & manage a team Physical Demands / Working Environment: Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Lift and carry up to 50 lbs. * Ability to use a ladder within manufacturer's weight capacity * Work safely in crawl spaces, attics, confined spaces, and rooftops * Ability to work in all weather conditions Northwest is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer What You Need to Succeed: * High School Diploma or equivalent required * Pest experience preferred * Ability to obtain a pesticide license within 90 days of employment (company paid) * Ability to work in the field independently & manage a team Physical Demands / Working Environment: Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Lift and carry up to 50 lbs. * Ability to use a ladder within manufacturer's weight capacity * Work safely in crawl spaces, attics, confined spaces, and rooftops * Ability to work in all weather conditions Northwest is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer With Northwest, not only do you experience a fun work environment but also one that cares about your growth and goals. Come explore what extraordinary career is waiting for you with The Mouse! Benefits including a 401(k) with a company match. But it's more than that. It's serving our communities. It's having your teammates' backs. It's going above and beyond and making a difference. We step in and step up when people have problems they can't fix, and they need the pros. We crush their pest problems and lift their spirits. Back to you. Are you ready to make a difference? Do you thrive in an ever-changing environment and love problem-solving? Are you organized, friendly, and motivated to succeed? Then we want you on our team! Why You'll Love Being a Service Supervisor at Northwest: * Freedom to Move: In this role, you'll be on the move, building your career, and growing professionally with a clear view of next steps. As a key representative of Northwest in your community, you'll be trusted with protecting businesses, homes, and families. * Training & Support: We believe in investing in YOU. We'll provide all the training you need to succeed. * Strong Team Community: At Northwest, we value strong relationships-both with our team and the communities we serve. You'll be part of a company that gives back through volunteer work and community outreach, including our Good Deeds Team. Your Responsibilities: * Reflects the Northwest Way. * Builds strong relationships with internal and external customers to create "Customer's for Life." * Ensure that vehicles and equipment are maintained to manufacturer's and company standards. * Resolve customer complaints. * Responsible for inventory control. * Performs QC inspections in the field. * Performs production work as needed. * Assist with the routing and supervision of the techs to achieve high levels of productivity. * Assist with training of new technicians and refresher training for experienced technicians. * Self-motivated and able to work in a fast-paced environment * Acts with integrity by keeping commitments * Excellent organizational, problem-solving, and customer service skills * Demonstrate coaching and development ability through strong written and verbal communication What We Expect From You: * Adhere to the NORTHWEST WAY upholding the highest standards of professionalism and customer care. * As a Northwest teammate, you'll act as a brand ambassador-representing our values and image with every customer interaction. What We Offer * Pay: $60k-$65k * A company vehicle, cell phone, and iPad are provided for all route assignments. * Comprehensive benefits package including medical, dental, vision, maternity, and life insurance. * 401(k) plan with company match, employee stock purchase plan. * Paid vacation, holidays, and sick leave. * Employee discounts. * Industry-leading, quality training program. Why Choose Northwest Exterminating? You've seen our iconic "Mouse" on billboards and trucks around town - now, you can be a part of the team! Competitive compensation, benefits, and top-tier training are just the beginning of your career with Northwest. With over 70 years of experience and continuous growth across the Southeast, we offer a stable work environment to advance your career. Recognized as one of Atlanta's Top Workplaces, Northwest's family-oriented culture ensures you feel welcome and supported. Come join us in creating extraordinary opportunities for yourself!

Full-time Description The Service Supervisor oversees service staff and maintains a luxurious appearance of the community. Ensures all maintenance upholds a safe living environment for the residents. Possesses a thorough knowledge of preparing for resident move ins and outs, and general household repairs are your keys to success. Leads a team to strategize innovative preventative maintenance ideas that will save the organization money and increase safety level. RESPONSIBILITIES: Tasks listed below and are not an exhaustive list of all the tasks that may be required for this position. Establish and manage a team of qualified and trained Teammates Assist Property Director in hiring, inspecting, counseling and promoting, staffing levels as directed by the Regional Director Maintain a safe working environment and educate Teammates on practicing safe procedures Inspect common areas to ensure they are safe, clean, and well serviced and meets Crown Residential Standards Report liability hazards found in the community to Property Director and or, Regional Director Schedule maintenance for apartments, pools, parking lots, building exteriors, common areas, etc. Respond to all service requests in a timely manner to ensure resident satisfaction Responsible for 24-hour emergency maintenance for on-call rotations and provide reliable and timely service Responsible for service follow-ups and team's success in service delivery and completion Prepare and inspect apartments for move-in readiness after becoming vacant Conduct all work in compliance of OSHA and Equal Housing Opportunity Monitor storing of equipment, supplies, and tools in a secure area Delegate+ inventory of supplies and tools Manage budget for equipment and supplies for maintenance and order supplies from vendors Manage and authorize overtime for non-exempt teammates Ensure that all work is performed according to Crown Residential's procedures and standards Make recommendations and modifications regarding property performance, business needs, etc. Any other tasks assigned or directed OTHER KNOWLEDGE, SKILLS, AND ABILITIES: Maintain a high-quality condition of the community, provide excellent customer service, supervise preparation of move-ins, and operate within approved budget Attend all required Crown Residential maintenance trainings Ability to effectively work in a team setting and collaborate with administrative staff Possess and practice exceptional safety skills while on the job. Be highly motivated and have a positive attitude Valid Driver's License and reliable transportation Ability to prioritize multiple tasks, follow-up, and follow through Ability to provide coverage on a rotating basis for property on an on-call basis as needed Awareness of working long hours outdoors and in the elements Professional appearance and demeanor Have a thorough knowledge of safety and the proper operation of all tools and equipment. Ability to effectively manage and lead a team of Service Teammates Have excellent customer service skills when talking to residents about service needs. Hands on working knowledge of typical apartment maintenance Ability to work a schedule during normal working hours and that may be other than Monday-Friday, 8-5. Work in excess of 40 hours per week is likely Consistent, regular and in person attendance during assigned hours at the workplace are required Crown Residential, LLC. is an equal employment opportunity employer. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or any other consideration made unlawful by applicable federal, state, or local laws. Requirements EDUCATION, EXPERIENCE, CERTIFICATION: Required: High school diploma or equivalent EPA Section 608 HVAC Type I Preferred: Bachelor or Teammates degree Previous experience in a maintenance supervisory role in the multi-family/hospitality industry CFC/EPA, CPO certifications North American Technician Excellence (NATE) Heating, ventilation, air conditioning, and refrigeration certification (HVAC)

We have an exciting opportunity to join our team as a Patient Access Center Supervisor. This Supervisor role is responsible and accountable for supervising a team of Access Center Representatives (ACRs) and their activities to ensure that the organizations vision and business objectives are met. This position will lead, manage and support a team of ACRs to achieve consistent results. Provides direct supervision of and support to ACRs via the monitoring of quality, performance, and availability. This includes, but is not limited to participating in the development of ACRs, coaching and establishing individual development plans and routine performance reviews, assisting in managing workflow; reporting on trends; and collaborating with other Patient Access Center (PAC) leaders. Job Responsibilities: Ensure that ACRs are trained appropriately, follow correct procedures, and maintain a high degree of quality work. Work with other PAC leaders to manage daily work assignments and workflow. Provide support to the PAC by participating in regular quality monitoring, supporting Patient Access Center metrics and performance management, report generation, intra-day schedule adherence, and quality monitoring of assigned ACRs Assist ACRs in understanding and using EPIC EMR, Verint, Salesforce, Cisco, and other PAC applications. Assist in ensuring all scripts and critical directives for scheduling remain current ; ensures constant feedback loop between ACR's and leadership on changes made Keep up-to-date on all communications/updates within the Patient Access Center and cascade to their teams when appropriate and in a manner that ensures understanding and compliance. Serve as the first point of escalation and respond to ACR inquiries via group chat or in person interactions directly related to answering questions while agents are taking calls. Ensure adherence to quality calibration sessions which ensure consistency with departmental standards of quality assurance. Supervisors will continue to build upon these sessions with daily feedback and weekly/monthly coaching. Responsible for supporting advanced scheduling workflows and processes inclusive of supporting multispecialty and specialty initiatives. Report trending errors to PAC leadership. Promote best practices with regard to physician protocols to schedule appointments for NYU FGP specialties and meet established Access Center performance goals. Assist in hiring and onboarding new employees as required. Understands and continuously monitors Key Performance Indicator (KPI) standards including but not limited After Call Work (ACW), Average Handle Time (AHT), etc. Able to assist team members in managing conversations with a high level of sensitivity and uses good judgment when determining and documenting appropriate disposition. Motivates and inspires their team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility. Promote and enforce the utilization of NYU FGP Healthcare systems, Patient Access Center (PAC) applications, reference materials, and websites to enter patient information, answer patient questions, verify insurance, perform specific scheduling functions, etc. Complete call processing in an efficient manner; remain aware of call volumes; work as part of the team to handle the call volumes. Lead and ensure compliance in multidisciplinary quality and service improvement teams, as appropriate. May be called upon to lead trainings to agents on new practices or refresher trainings. Provide an excellent experience to NYU FGP patients, customers, and providers. Demonstrate regular, consistent, and punctual attendance and enforce the same adherence with their team members. Adheres to and enforces uniformly Access Center policies and procedures. Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter. Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off) Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate. Works collaboratively with colleagues and site leadership to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging. Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate. Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.). Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience. Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles. Perform other duties as assigned particularly as it relates to the demands of the Patient Access Center. Minimum Qualifications: To qualify you must have a Associates degree with 1-3 years work experience or a High School Diploma with 3 years work experience preferably in a Contact center Setting. At least 1 year of direct experience in a Supervisory/leadership role, preferably in an inbound Contact center. Must be able to work a full-time schedule between the hours of 5:00am-5:00pm Preferred Qualifications: Experience managing within an access/contact center, hospital, clinic, or medical office scheduling environment is highly preferred. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Florida provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Florida is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal."

operates on-site in Boca Raton, FL. This is not a Cybersecurity position. Security Operations Center (SOC) Supervisor Location: Boca Raton, FL Who We Are Looking For The SOC Supervisor must be detail oriented, have strong skills in communication, writing, critical thinking, and display a “team-first” mentality. Daily responsibilities will focus on managing day-to-day SOC operations, to include performing quality checks, running incidents, scheduling, taking part in gap analysis, work on projects and program buildout as needed, and recording and presenting operational data. The Supervisor will be the SOC expert and supervisor on shift, executing clear command and control of SOC activities to ensure all deliverables are completed in a timely and quality manner. In addition to Crisis24 Leadership, this supervisor position will also report directly to client Corporate Security stakeholders. Essential Functions Include: • Quality Assurance -The Supervisor must oversee the quality of work performed by their Team of Analysts and ensure that all deliverables meet the client's and Crisis24's standards. They must also conduct regular quality audits and provide feedback and coaching to improve performance. • Client Relationship Management - The Supervisor must establish and maintain positive relationships with the client's representatives and ensure that all communication is professional and respectful. They must also identify and address any concerns raised by the client and ensure that all issues are resolved in a timely and satisfactory manner. • SOC Meetings - The Supervisor must attend meetings involving the SOC and generate meeting notes for future reference and record-keeping purposes. They must also participate in other meetings assigned to represent the SOC and ensure that all relevant information is communicated to their Team. In the event the Supervisor cannot attend a client leadership meeting - designated Crisis24 leadership or an approved Lead will represent the SOC. • Project Management - The Supervisor must manage assigned projects from inception to completion, ensuring that all deliverables are completed on time, within budget, and to the client's and Crisis24's satisfaction. They must also provide regular project updates to the client and Crisis24's management team. • Seek Continuous Improvement - The Supervisor must continuously evaluate and improve the SOC's processes and procedures to increase efficiency, effectiveness, and customer satisfaction. They must also ensure that all employees are trained in improvements and that feedback is solicited and acted upon. • Personnel Issues - The Supervisor must assess and provide support and guidance to employees who approach them with personal problems that may impact on their work performance. They must also provide feedback to the Crisis24 Operations Manager & Director level leadership for HR escalations and ensure that employee privacy is maintained. • Procedural Updates - The Supervisor must review Analyst suggestions for updating processes or procedures and determine whether it is feasible to implement the proposed changes. They must also communicate these changes to their Team and ensure that they are properly trained in the updated procedures. • Sick Leave: The Supervisor must make arrangements to find coverage for employees who fall ill on shift or report when normal staffing for any role is absent. They must also communicate with Crisis24 and client management as appropriate via email all changes made and ensure that proper documentation for sick leave is maintained. • Investigation and Follow-Up: The Supervisor must investigate and follow up on any "misses" highlighted by the client's Management. They must ensure that all incidents are properly documented and that corrective actions are taken to prevent future incidents. What You Will Work On • Operational supervision of all Analysts providing services and deliverables • Support Analysts with escalations • Support the creation of market, neighborhood, city, and location risk assessments • Assist in collecting and reviewing metrics and reporting requirements • Coordination efforts, including but not limited to: o Assisting in emergency response o Tracking of critical equipment checks o Distribution of emergency and non-emergency communications to Client personnel and key stakeholders • Perform quality assurance activities What You Will Bring • Bachelor's degree in a related field is required. • Master's degree in a related field is preferred. • 3 - 5+ years of leading teams, projects, or functions within the security operations or SOC environments. • Have an interest or direct experience in the following: Intelligence, Security Operations, Critical Incident Management or Corporate Security, Emergency Management • Must be well-versed in current technologies and open-source search methodologies • Must be a competent user of Microsoft Suite and Google Suite • Must be willing to sign an NDA and maintain strict confidentiality • Must be able to communicate effectively, both verbally and in writing • Ability to maintain a professional demeanor during stressful situations • Must be able to quickly adapt and excel in dynamic situations • Demonstrated organizational and time management skills • Successful client management experience • A demonstrated history of effective conflict resolution skills • Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations • Ability to attend training events and mandatory meetings that fall outside normal work hours • Ability to work 8 to 12-hour shifts both days and nights Work Environment With or without reasonable accommodation, requires the physical and Mental capacity to Effectively perform all essential functions. In addition to other demands, the demands of the job include: • Undergoing and meet company standards for background and reference checks, and drug tests if required • Exposure to sensitive and confidential information • Regular computer usage • Ability to handle multiple tasks concurrently • Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment • Occasional reaching with hands and arms, stooping, kneeling, crouching and/or crawling • Must be flexible with the ability to work evenings, odd hours, and weekends with little notice • Frequent sitting and/or standing

**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Referrals Team Supervisor is a customer-service and leadership-focused position working directly with patients and their families, insurance representatives, doctors and other medical personnel in a dynamic and professional environment to provide the highest level of quality healthcare to all patients. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Provides extraordinary customer service to all internal and external customers (including patients and other Chen Medical team members) at all times. + Manages, coaches and provides training to Care Coordinators; ensures they are following company processes. Training can also include other roles as needed. + Implements new processes per Referral COE. + Conducts monthly Care Coordinator meetings and weekly visits to medical centers. + Assists Care Coordinators with solving issues pertaining to referrals. + Collaborates with Office Managers to conduct performance evaluations of Referrals Team Members. + Addresses / resolves any customer-service issues. + Works closely with the Management Team and Administrators in relation to strategic business planning. + Manages Referral Approval Process- Use Referral Approval Process Checklist. + Communicates alternative/approvals to Referral Coordinator. + Follows up with MMD/Specialist/MND if no response after 24hours. + Calls and follows up with patients regarding alternatives; uses messaging scripts to speak with patients regarding alternatives. + Processes New Patient Referral Exception from Sales Team (if applicable to your market). + Prepares and runs referral team meeting- Create agenda for meeting. Gather info from Medical Director /Network Director /Referral Manager. + Prepares Referral Team Meeting Minutes and send minutes to Operation Director, Market Medical Director, Market Network Director and Referral COE via email after meetings. + Communication with Network Director regards to PPL- Report any errors, concerns or feedback in regard to PPL providers. + Analyzes Referral Workflow Report. + Generates Weekly Analysis Report and send to Care Coordinators. + Builds and maintains effective long-term relationships and higher level of satisfaction with key specialists with support from network director or associate director. + Conducts site visits to service providers, resolves issues, educates staff/providers on policies and certifies specialists with support of network director or associate director. + Establishes consistent and strong relationships with specialists' provider offices. + Collaborates with network leaders to identify network gaps. + Identifies root cause of problems and trends; participates in developing solutions. + Works with provider's and organization staff to resolve the issue and monitor recurrence. + Ensures all elective procedures are entered into HITS prospectively. + Works with tier2/tier 3 specialist to make sure our patients are seen working with the Network Director when necessary. + Looks for trends and referral patterns -work with Network Director- Example: overutilization and dissatisfaction. + Manages Specialist Schedules- Open, close and blocks schedules when advised by Network Director to do so. + Covers for Care Coordinator as needed. + When needed meet with specialist office and Network Director. + Manages time for Care Coordinators with Center Managers. + Maintains PPL in conjunction with Network Director. + Other duties as assigned and modified at manager's discretion. **KNOWLEDGE, SKILLS AND ABILITIES:** + Understanding of the communities served by ChenMed, including the complexities of Medicare programs to patients in the healthcare marketplace + Ability to determine proper resolution of problems based on defined alternatives + Able to use Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook + Ability and willingness to travel locally and regionally up to 50% of the time + Spoken and written fluency in English **EDUCATION AND EXPERIENCE CRITERIA:** + Bachelor's degree preferred; relevant, equivalent experience may be substituted for education on a year-for-year basis + Minimum five (5) years' supervisory experience of teams greater than three (3) employees + Experience working with Physicians and Directors on a daily basis + Experience reviewing data and making decision based of the data + Experience working in Medicare managed care environment **PAY RANGE:** $48,418 - $69,168 Salary **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite

Job DescriptionKey Responsibilities: Oversees daily department activities, including staff scheduling, workflow coordination to minimize patient delays, and the management of inpatient and outpatient imaging services. Assists in managing MRI technologists and Front office staff Assists in daily operations; scheduling, medical records, check in/check out, billing, insurance verifcations Maintains adherence to safety protocols and regulatory standards such as ACR and HIPAA. Coordinates routine maintenance, troubleshooting, and repairs for MRI scanners and auxiliary equipment. Assists in supply inventory and ensures the accuracy of patient data entry in billing and radiology information systems. Qualifications: 3-5 years clinical MRI experience 1-3 years in a formal leadership or supervisory capacity Proficiency in medical software, including PACS (Picture Achieving and Communication Systems) and Electronic Medical Records (EMR) Ablle to work on Saturdays (Required) The pay range is from $23-$25 an hour. No Third Party Agencies or Submissions Will Be Accepted. Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein. Powered by JazzHR dUFi5kdUoU

About Us At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience. Core Values The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability. Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients. You will play a pivotal role in maintaining these values and contributing to the company's mission of redefining healthcare delivery through superior pharmacy services. The Pharmacy Hub is looking for Inventory Supervisor to join our Logistic Department at our Miami Gardens and Davie Pharmacy locations. If you have a strong background in inventory control, team management, and process improvement, this is your chance to take a leadership role in ensuring our inventory is accurate, efficient, and aligned with business goals. Key Responsibilities Supervise, organize, and control inventory levels to maintain steady product flow without overstocking or shortages Implement inventory control procedures and lead continuous improvement initiatives Coordinate with purchasing, warehouse, production, and sales departments for seamless product supply Oversee physical audits, cycle counts, and inventory reconciliations to ensure accuracy Generate reports on inventory turnover, losses, obsolescence, and operational efficiency Manage, train, and evaluate a team of inventory assistants or analysts Utilize ERP and WMS systems for automated inventory management Establish and enforce policies for handling defective, obsolete, or excess products Identify and implement layout and process improvements within the inventory area Participate in additional projects as assigned by the Inventory Manager Qualifications Minimum 2-3 years experience in an inventory role with supervisory responsibilities Strong numerical aptitude and analytical skills for data-driven decision making Proficiency in Microsoft Excel and inventory management software (ERP/WMS) Excellent multitasking, communication, and interpersonal skills Ability to work in a fast-paced environment, manage receiving operations, and maintain accurate stock levels Self-starter with strong problem-solving abilities Flexible availability including weekends and night shifts Bilingual (English/Spanish) is a plus Work Environment & Physical Demands Fast-paced pharmacy and warehouse setting at the Davie Pharmacy Exposure to loud noises and non-climate-controlled areas Frequent standing, bending, lifting, carrying, pushing, pulling, and stacking (up to 50 lbs) Regular use of computer terminals and mobile devices What We Offer Competitive salary. Quarterly bonus based on productivity and efficiency. Flexible scheduling options (including evenings/weekends as needed). Opportunities for growth in a rapidly expanding telepharmacy practice. Collaborative and innovative work environment focused on patient safety and compliance. Work Schedule Full-time, 40 hours per week (9:00 AM - 6:00 PM) Pay Range $23 - $35 hourly Benefits: 401(k) with up to 4% matching Medical, dental, vision and life insurance Paid time off Paid public holidays At The Pharmacy Hub, we don't just offer jobs-we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success. If you're ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions.

Job Description Job Summary: The Office Supervisor for the ENT (Ear, Nose, and Throat) Practice is responsible for overseeing the daily clinical operations, ensuring the delivery of high-quality patient care, and managing clinical staff. This role involves coordinating with physicians, nurses, and administrative staff to maintain efficient workflows and uphold compliance with healthcare regulations. The Clinical Supervisor will also focus on patient satisfaction, staff development, and operational efficiency within the practice. Key Responsibilities: Clinical Operations Management: Oversee daily clinical activities to ensure efficient and effective patient care. Develop and implement clinical protocols and procedures in line with best practices and regulatory requirements. Coordinate patient flow to minimize wait times and maximize patient satisfaction. Staff Supervision and Development: Supervise clinical staff, including nurses, medical assistants, and other support personnel. Conduct regular performance evaluations and provide constructive feedback. Organize and facilitate staff training and professional development programs. Handle recruitment, onboarding, and scheduling of clinical staff. Patient Care Coordination: Ensure high standards of patient care and safety. Address patient concerns and complaints promptly and professionally. Coordinate with physicians and other healthcare providers to ensure comprehensive care plans are followed. Regulatory Compliance: Maintain compliance with healthcare regulations and standards, including OSHA, HIPAA, and Joint Commission requirements. Conduct regular audits and prepare reports on clinical operations and compliance. Quality Improvement: Implement quality improvement initiatives to enhance clinical services. Monitor key performance indicators and make data-driven decisions to improve practice performance. Lead efforts in infection control, patient safety, and risk management. Administrative Duties: Assist in budget preparation and monitor expenditures related to clinical operations. Maintain accurate and timely documentation and records. Participate in strategic planning and policy development for the practice. Qualifications: Education: Bachelor's degree in Nursing, Healthcare Administration, or a related field preferred. Experience: Minimum of 3-5 years of clinical experience in an ENT or similar medical practice. At least 2 years in a supervisory or management role. Skills: Strong leadership and team management abilities. Excellent communication and interpersonal skills. Proficiency in electronic health records (EHR) systems. In-depth knowledge of healthcare regulations and compliance standards. Ability to handle multiple tasks and work under pressure. Working Conditions: The role may require standing or walking for extended periods. Occasional lifting of medical supplies or equipment. Potential exposure to infectious diseases and hazardous materials #IDsofla

Job Description Job Details: Interacts with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. Answers any service contract questions and responsible for maintaining of shared inbox. Invoices for billable customers for time and materials, rental deal structures as well as, Insightful Data Analytics. Responsible for drafting return on investment reports for sales team. Has the opportunity to learn cross functional responsibilities for logistics. This is an individual contributor role that requires the use of judgement in applying professional expertise and is expected to work independently with minimal supervision. This position requires professional mastery of a specialized field of expertise that typically requires a college degree or equivalent. Job requires a good knowledge and comprehensive understanding of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts & principles upon which the job is based. The job requires the ability to make judgements based on practice and previous experience. This job typically requires a degree in process or equivalent and no experience

Benefits: Competitive salary Flexible schedule Free uniforms Opportunity for advancement Training & development Evening Assistant Supervisor Schedule: Monday-Friday and some weekends, approximately 5:00 PM-10:00 PM Hours: 20-25 per week Compensation: $17-18/hour Join Our Leadership Team We're looking for a motivated, dependable Assistant Supervisor to support our evening operations team. This position works directly under the Lead Supervisor, helping ensure quality, consistency, and smooth nightly operations across multiple client sites. This is an active, hands-on role-ideal for someone who enjoys variety, teamwork, and problem-solving on the go. What You'll Do Assist the Team Lead with nightly inspections and quality follow-ups. Fill in for call-outs or staffing gaps to maintain service continuity. Help train and onboard new cleaners to company standards. Support communication between cleaning teams and management. Assist with specialty projects such as floor care or deep cleans when needed. What We're Looking For Commercial cleaning experience required; supervisory or lead experience preferred. Reliable transportation and ability to travel between sites each evening. Dependable, detail-oriented, and proactive problem-solver. Comfortable working evenings and occasional weekends. Must be bilingual in English and Spanish Why Work With Us Consistent evening schedule with room for growth. Supportive team environment and strong company values. Be part of a growing company where your reliability and initiative matter. Apply Today If you take pride in your work and enjoy helping teams succeed, we'd love to hear from you. Join us and grow with a company that values accountability, teamwork, and excellence. Compensation: $17.00 - $18.00 per hour At Sawgrass Cleaning Solutions, we value hard work, teamwork, and a positive attitude. We're committed to creating a great work environment and providing opportunities to grow. If you're ready to make an impact and be part of a team that cares, we'd love to have you apply!

Job Summary: The Office Supervisor for the ENT (Ear, Nose, and Throat) Practice is responsible for overseeing the daily clinical operations, ensuring the delivery of high-quality patient care, and managing clinical staff. This role involves coordinating with physicians, nurses, and administrative staff to maintain efficient workflows and uphold compliance with healthcare regulations. The Clinical Supervisor will also focus on patient satisfaction, staff development, and operational efficiency within the practice. Key Responsibilities: Clinical Operations Management: Oversee daily clinical activities to ensure efficient and effective patient care. Develop and implement clinical protocols and procedures in line with best practices and regulatory requirements. Coordinate patient flow to minimize wait times and maximize patient satisfaction. Staff Supervision and Development: Supervise clinical staff, including nurses, medical assistants, and other support personnel. Conduct regular performance evaluations and provide constructive feedback. Organize and facilitate staff training and professional development programs. Handle recruitment, onboarding, and scheduling of clinical staff. Patient Care Coordination: Ensure high standards of patient care and safety. Address patient concerns and complaints promptly and professionally. Coordinate with physicians and other healthcare providers to ensure comprehensive care plans are followed. Regulatory Compliance: Maintain compliance with healthcare regulations and standards, including OSHA, HIPAA, and Joint Commission requirements. Conduct regular audits and prepare reports on clinical operations and compliance. Quality Improvement: Implement quality improvement initiatives to enhance clinical services. Monitor key performance indicators and make data-driven decisions to improve practice performance. Lead efforts in infection control, patient safety, and risk management. Administrative Duties: Assist in budget preparation and monitor expenditures related to clinical operations. Maintain accurate and timely documentation and records. Participate in strategic planning and policy development for the practice. Qualifications: Education: Bachelor s degree in Nursing, Healthcare Administration, or a related field preferred. Experience: Minimum of 3-5 years of clinical experience in an ENT or similar medical practice. At least 2 years in a supervisory or management role. Skills: Strong leadership and team management abilities. Excellent communication and interpersonal skills. Proficiency in electronic health records (EHR) systems. In-depth knowledge of healthcare regulations and compliance standards. Ability to handle multiple tasks and work under pressure. Working Conditions: The role may require standing or walking for extended periods. Occasional lifting of medical supplies or equipment. Potential exposure to infectious diseases and hazardous materials #IDsofla

We have an exciting opportunity to join our team as a Patient Access Center Supervisor. This Supervisor role is responsible and accountable for supervising a team of Access Center Representatives (ACRs) and their activities to ensure that the organizations vision and business objectives are met. This position will lead, manage and support a team of ACRs to achieve consistent results. Provides direct supervision of and support to ACRs via the monitoring of quality, performance, and availability. This includes, but is not limited to participating in the development of ACRs, coaching and establishing individual development plans and routine performance reviews, assisting in managing workflow; reporting on trends; and collaborating with other Patient Access Center (PAC) leaders. Job Responsibilities: Ensure that ACRs are trained appropriately, follow correct procedures, and maintain a high degree of quality work. Work with other PAC leaders to manage daily work assignments and workflow. Provide support to the PAC by participating in regular quality monitoring, supporting Patient Access Center metrics and performance management, report generation, intra-day schedule adherence, and quality monitoring of assigned ACRs Assist ACRs in understanding and using EPIC EMR, Verint, Salesforce, Cisco, and other PAC applications. Assist in ensuring all scripts and critical directives for scheduling remain current ; ensures constant feedback loop between ACR's and leadership on changes made Keep up-to-date on all communications/updates within the Patient Access Center and cascade to their teams when appropriate and in a manner that ensures understanding and compliance. Serve as the first point of escalation and respond to ACR inquiries via group chat or in person interactions directly related to answering questions while agents are taking calls. Ensure adherence to quality calibration sessions which ensure consistency with departmental standards of quality assurance. Supervisors will continue to build upon these sessions with daily feedback and weekly/monthly coaching. Responsible for supporting advanced scheduling workflows and processes inclusive of supporting multispecialty and specialty initiatives. Report trending errors to PAC leadership. Promote best practices with regard to physician protocols to schedule appointments for NYU FGP specialties and meet established Access Center performance goals. Assist in hiring and onboarding new employees as required. Understands and continuously monitors Key Performance Indicator (KPI) standards including but not limited After Call Work (ACW), Average Handle Time (AHT), etc. Able to assist team members in managing conversations with a high level of sensitivity and uses good judgment when determining and documenting appropriate disposition. Motivates and inspires their team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility. Promote and enforce the utilization of NYU FGP Healthcare systems, Patient Access Center (PAC) applications, reference materials, and websites to enter patient information, answer patient questions, verify insurance, perform specific scheduling functions, etc. Complete call processing in an efficient manner; remain aware of call volumes; work as part of the team to handle the call volumes. Lead and ensure compliance in multidisciplinary quality and service improvement teams, as appropriate. May be called upon to lead trainings to agents on new practices or refresher trainings. Provide an excellent experience to NYU FGP patients, customers, and providers. Demonstrate regular, consistent, and punctual attendance and enforce the same adherence with their team members. Adheres to and enforces uniformly Access Center policies and procedures. Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter. Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off) Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate. Works collaboratively with colleagues and site leadership to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging. Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate. Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.). Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience. Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles. Perform other duties as assigned particularly as it relates to the demands of the Patient Access Center. Minimum Qualifications: To qualify you must have a Associates degree with 1-3 years work experience or a High School Diploma with 3 years work experience preferably in a Contact center Setting. At least 1 year of direct experience in a Supervisory/leadership role, preferably in an inbound Contact center. Must be able to work a full-time schedule between the hours of 5:00am-5:00pm No issues with attendance Preferred Qualifications: Experience managing within an access/contact center, hospital, clinic, or medical office scheduling environment is highly preferred. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Florida provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Florida is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal."

operates on-site in Boca Raton, FL. This is not a Cybersecurity position. Security Operations Center (SOC) Supervisor Who We Are Looking For The SOC Supervisor must be detail oriented, have strong skills in communication, writing, critical thinking, and display a "team-first" mentality. Daily responsibilities will focus on managing day-to-day SOC operations, to include performing quality checks, running incidents, scheduling, taking part in gap analysis, work on projects and program buildout as needed, and recording and presenting operational data. The Supervisor will be the SOC expert and supervisor on shift, executing clear command and control of SOC activities to ensure all deliverables are completed in a timely and quality manner. In addition to Crisis24 Leadership, this supervisor position will also report directly to client Corporate Security stakeholders. Essential Functions Include: • Quality Assurance -TheSupervisormust oversee the quality of work performed by their Team of Analysts and ensure that all deliverables meet the client's and Crisis24's standards. They must also conduct regular quality audits and provide feedback and coaching to improve performance. • Client Relationship Management - The Supervisor must establish and maintain positive relationships with the client's representatives and ensure that all communication is professional and respectful. They must also identify and address any concerns raised by the client and ensure that all issues are resolved in a timely and satisfactory manner. • SOC Meetings - The Supervisor must attend meetings involving the SOC and generate meeting notes for future reference and record-keeping purposes. They must also participate in other meetings assigned to represent the SOC and ensure that all relevant information is communicated to their Team. In the event the Supervisor cannot attend a client leadership meeting - designated Crisis24 leadership or an approved Lead will represent the SOC. • Project Management - The Supervisor must manage assigned projects from inception to completion, ensuring that all deliverables are completed on time, within budget, and to the client's and Crisis24's satisfaction. They must also provide regular project updates to the client and Crisis24's management team. • Seek Continuous Improvement - TheSupervisormust continuously evaluate and improve the SOC's processes and procedures to increase efficiency, effectiveness, and customer satisfaction. They must also ensure that all employees are trained in improvements and that feedback is solicited and acted upon. • Personnel Issues - TheSupervisor must assess and provide support and guidance to employees who approach them with personal problems that may impact on their work performance. They must also provide feedback to the Crisis24 Operations Manager & Director level leadership for HR escalations and ensure that employee privacy is maintained. • Procedural Updates - TheSupervisor must review Analyst suggestions for updating processes or procedures and determine whether it is feasible to implement the proposed changes. They must also communicate these changes to their Team and ensure that they are properly trained in the updated procedures. • Sick Leave: TheSupervisormust make arrangements to find coverage for employees who fall ill on shift or report when normal staffing for any role is absent. They must also communicate with Crisis24 and client management as appropriate via email all changes made and ensure that proper documentation for sick leave is maintained. • Investigation and Follow-Up: TheSupervisor must investigate and follow up on any "misses" highlighted by the client's Management. They must ensure that all incidents are properly documented and that corrective actions are taken to prevent future incidents. What You Will Work On • Operational supervision of all Analysts providing services and deliverables • Support Analysts with escalations • Support the creation of market, neighborhood, city, and location risk assessments • Assist in collecting and reviewing metrics and reporting requirements • Coordination efforts, including but not limited to: o Assisting in emergency response o Tracking of critical equipment checks o Distribution of emergency and non-emergency communications to Client personnel and key stakeholders • Perform quality assurance activities What You Will Bring • Bachelor's degree in a related field is required. • Master's degree in a related field is preferred. • 3 - 5+ years of leading teams, projects, or functions within the security operations or SOC environments. • Have an interest or direct experience in the following: Intelligence, Security Operations, Critical Incident Management or Corporate Security, Emergency Management • Must be well-versed in current technologies and open-source search methodologies • Must be a competent user of Microsoft Suite and Google Suite • Must be willing to sign an NDA and maintain strict confidentiality • Must be able to communicate effectively, both verbally and in writing • Ability to maintain a professional demeanor during stressful situations • Must be able to quickly adapt and excel in dynamic situations • Demonstrated organizational and time management skills • Successful client management experience • A demonstrated history of effective conflict resolution skills • Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations • Ability to attend training events and mandatory meetings that fall outside normal work hours • Ability to work 8 to 12-hour shifts both days and nights Work Environment With or without reasonable accommodation, requires the physical and Mental capacity to Effectively perform all essential functions. In addition to other demands, the demands of the job include: • Undergoing and meet company standards for background and reference checks, and drug tests if required • Exposure to sensitive and confidential information • Regular computer usage • Ability to handle multiple tasks concurrently • Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment • Occasional reaching with hands and arms, stooping, kneeling, crouching and/or crawling • Must be flexible with the ability to work evenings, odd hours, and weekends with little notice • Frequent sitting and/or standing Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.

“Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.” Job Summary The Medical Center Supervisor will be in charge of the successful management and operation of medical practices to include all specialty disciplines and clinic sites. They provide all medical specialists with resources necessary to meet the needs of patients and meet the financial objectives of the practice and group. Management and Leadership skills are essential to the success of this position. The main focus of the Supervisor is to support a team of highly qualified and dedicated staff to provide quality medicine while creating and maintaining the “Sanitas Culture” for patient care. Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Patient Experience - Achieve NPS (Net Promoter Score) goal. Physical presence in the waiting room during operating hours. Informing patients of any delays beyond appointment time. Make sure that patients leave informed of all their next steps and care treatment. Talks to patients randomly to ask about their experience and identifies promoters for Google reviews. Deescalate potential patient complaints - those patients that seem inpatient and/or had a bad experience. Reduces the complaints ratio (per 500 visits). Address the complaints. Identifies causes to avoid future similar complaints. Increases Social Media reviews. Scheduling - Ensures appointment availability per provider and center meets established goals. Reviews and coordinates action plan with providers and/or medical director/lead to resolve any challenges with appointment availability. Pre-Visit - Leads daily Huddles with clinical and operational staff. Ensures clinical and administrative Pre-Visit Planning Completion. Visit - Ensure PCP Visits satisfaction. PCP Cycle time: Total time a patient spends in the medical center from check-in until check-out for PCP visits. Optimize utilization of the providers. Achieves Access Metrics goals. Reduces No-Show rate. Monitors that operational processes like check in and check out are followed according to established workflows and requests training for staff if necessary. Reduces patient's cancellations. Ensures referrals and HIM processes are followed according to established workflows. Urgent Care - Ensures patient satisfaction and operational excellence during UC Visits. Laboratory - Ensures patient satisfaction and operational excellence during LAB Visits. Diagnosing Imaging - Ensures patient satisfaction and daily operational excellence during DI Visits and with DI techs. Ensure the best use of the Installed Capacity and its utilization in the DI Service. Coordinates with the DI transversal lead the plan to improve LAB service results and performance. Ensure patient navigation between medical centers, Keralty Hospital and Preferred DI Centers Network. Ensures goals accomplishment at the regional level. Structure action plan between OM and Regional to achieve defined KPI goals set forth by DI leadership. Management of eCW schedules by OM. Management of day-to-day tech schedules, payroll and PTO requests. Collaboration with DI leadership and OM for HR dept needs and budgets based on reported volume and growth. Telephone Encounters - Assures Telephone Encounters buckets are addressed daily within 24 hours. Human Resources - Ensures required staffing for Clinical Ops positions are met based on budget needs. Monitors and approves OT only as necessary vs budget. Identifies and Recognizes employee of the month based on patient experience, patient feedback, staff feedback and performance. Strives and promotes Teamwork. Assures dress code company policy is followed according to guidelines - orders uniforms for staff. Promotes a healthy work environment with open lines of communication. Facilities Maintenance - Ensures facility cleaning and Order. Address equipment issues. Coordinates with Facilities department preventive tasks for the infrastructure. Reports - Generates and analyzes the reports to guarantee patient and staff satisfaction. New Products and Services - Supports new products and services implementation at the Medical Center. Administrative - Packing Slips. Ensures inventories for Office and Medical Supplies. Develop specialist Timesheets. Perform Inventory Management. Report System issues to IT in a timely manner. Growth - Encourage growth. Emergency Preparedness - Activates the emergency plan in the medical center. Safety - Ensure that the employees are trained and informed about the company safety policy. Enforce safe work practices and procedures. Encourage employees to identify and report unsafe or unhealthy workplace conditions or hazards. Take the proper actions to correct or prevent the unsafe or unhealthful conditions present in the workplace. Ensure the proper conditions of the safety emergency/rapid response equipment. Perform safety walkthroughs of the facility to identify possible unsafe or unhealthy conditions. Verify that the employee's performance meets the safety expectations. Ensure all the patients feel in a safe and healthy environment. Qualifications Supervisory Responsibilities Monitors how center staff are servicing patients. Responsible and accountable for all facets of facility performance and oversight of all facility-level teammates. Reports to Regional Ops the staff that are not engaged with service standards/expectations and creates an action plan to put in place. Monitors that CCAs are calling and welcoming patients from the waiting area properly. Leads daily Huddles with clinical and operational staff. Ensures required staffing for Clinical Ops positions are met based on budget needs. Creates Staff schedules: shifts (monthly) PTO/Coverage while maintaining patient satisfaction and operational excellence. Ensure that the employees are trained and informed about the company safety policy. Required Education Bachelor's degree. Required Experience Minimum 5 years supervisory experience. Required Knowledge, Skills, and Abilities Computer knowledge required (Word, Excel, Internet). Customer Service skills and training. HIPAA testing required. Responsible for compliance with on-call rotation. Knowledge and skills with payroll systems. Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience. Preferred Qualifications Previous experience in healthcare preferred. INDCorp

Key Responsibilities: Oversees daily department activities, including staff scheduling, workflow coordination to minimize patient delays, and the management of inpatient and outpatient imaging services. Assists in managing MRI technologists and Front office staff Assists in daily operations; scheduling, medical records, check in/check out, billing, insurance verifcations Maintains adherence to safety protocols and regulatory standards such as ACR and HIPAA. Coordinates routine maintenance, troubleshooting, and repairs for MRI scanners and auxiliary equipment. Assists in supply inventory and ensures the accuracy of patient data entry in billing and radiology information systems. Qualifications: 3-5 years clinical MRI experience 1-3 years in a formal leadership or supervisory capacity Proficiency in medical software, including PACS (Picture Achieving and Communication Systems) and Electronic Medical Records (EMR) Ablle to work on Saturdays (Required) The pay range is from $23-$25 an hour. No Third Party Agencies or Submissions Will Be Accepted. Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.