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Associate customer service representative salary
Average associate customer service representative salary
$35,215
Average Associate Customer Service Representative Salary
The average salary for an Associate Customer Service Representative is $35,215 per year, or about $17 per hour. This figure can vary significantly depending on location, industry, and individual experience. For example, entry-level positions may start at lower rates, while seasoned representatives can earn substantially more, especially in high-demand sectors like technology or finance.
Where Can You Earn More?
Geographic location plays a crucial role in salary determination. States like California and New York often feature higher pay scales due to the cost of living and competitive job markets. Additionally, major cities such as San Francisco and New York City offer some of the highest salaries for this role.
Salaries by Experience Level
Experience also impacts earnings. Entry-level associates typically earn less than those with several years in the field. It's beneficial to seek opportunities that provide growth prospects and skill development. By advancing within your role or transitioning to higher positions, you can significantly increase your salary.
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Where can an Associate Customer Service Representative earn more?
Associate customer service representative salaries by experience level
Average associate customer service representative salary by state
The highest-paying states for associate customer service representatives are Massachusetts, California, and New York. The lowest average associate customer service representative salary states are West Virginia, Arkansas, and Alabama.
- State view
- County view
Highest paying states for associate customer service representatives
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Wyoming | $39,142 | $18.82 |
| 2 | Montana | $38,203 | $18.37 |
| 3 | Minnesota | $41,306 | $19.86 |
| 4 | Massachusetts | $45,656 | $21.95 |
| 5 | Arizona | $35,020 | $16.84 |
| 6 | Wisconsin | $35,749 | $17.19 |
| 7 | New York | $44,775 | $21.53 |
| 8 | New Hampshire | $36,914 | $17.75 |
| 9 | North Dakota | $33,788 | $16.24 |
| 10 | Vermont | $38,272 | $18.40 |
| 11 | California | $44,848 | $21.56 |
| 12 | District of Columbia | $46,707 | $22.46 |
| 13 | Washington | $40,863 | $19.65 |
| 14 | Iowa | $32,617 | $15.68 |
| 15 | Illinois | $34,028 | $16.36 |
| 16 | Michigan | $33,751 | $16.23 |
| 17 | Nevada | $36,460 | $17.53 |
| 18 | South Dakota | $32,152 | $15.46 |
| 19 | New Jersey | $38,535 | $18.53 |
| 20 | Connecticut | $35,004 | $16.83 |
| 21 | Alaska | $36,709 | $17.65 |
| 22 | Rhode Island | $34,528 | $16.60 |
| 23 | Indiana | $30,812 | $14.81 |
| 24 | Ohio | $31,226 | $15.01 |
| 25 | Nebraska | $32,028 | $15.40 |
| 26 | Delaware | $33,136 | $15.93 |
| 27 | Idaho | $31,082 | $14.94 |
| 28 | Pennsylvania | $32,570 | $15.66 |
| 29 | Oregon | $34,724 | $16.69 |
| 30 | Texas | $31,993 | $15.38 |
| 31 | Missouri | $31,968 | $15.37 |
| 32 | Kansas | $30,598 | $14.71 |
| 33 | Colorado | $32,540 | $15.64 |
| 34 | Maine | $28,993 | $13.94 |
| 35 | Kentucky | $28,601 | $13.75 |
| 36 | West Virginia | $28,027 | $13.47 |
| 37 | Florida | $29,455 | $14.16 |
| 38 | Hawaii | $33,384 | $16.05 |
| 39 | Utah | $31,147 | $14.97 |
| 40 | Tennessee | $28,660 | $13.78 |
| 41 | North Carolina | $30,533 | $14.68 |
| 42 | Virginia | $32,376 | $15.57 |
| 43 | Oklahoma | $28,375 | $13.64 |
| 44 | Maryland | $32,245 | $15.50 |
| 45 | New Mexico | $28,984 | $13.93 |
| 46 | Mississippi | $27,073 | $13.02 |
| 47 | Alabama | $27,431 | $13.19 |
| 48 | Louisiana | $27,100 | $13.03 |
| 49 | Arkansas | $27,930 | $13.43 |
| 50 | South Carolina | $28,076 | $13.50 |
| 51 | Georgia | $27,248 | $13.10 |
Highest paying cities for associate customer service representatives
The highest-paying cities for associate customer service representatives are Washington, DC, San Mateo, CA, and Boston, MA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $46,718 | $22.46 |
| 2 | San Mateo, CA | $46,224 | $22.22 |
| 3 | Boston, MA | $45,643 | $21.94 |
| 4 | Saint Paul, MN | $41,340 | $19.88 |
| 5 | Olympia, WA | $41,162 | $19.79 |
| 6 | Cheyenne, WY | $38,726 | $18.62 |
| 7 | Trenton, NJ | $38,002 | $18.27 |
| 8 | Carson City, NV | $37,342 | $17.95 |
| 9 | Madison, WI | $35,390 | $17.01 |
| 10 | Tempe, AZ | $35,090 | $16.87 |
| 11 | Hartford, CT | $35,070 | $16.86 |
| 12 | Salem, OR | $34,759 | $16.71 |
| 13 | Providence, RI | $34,540 | $16.61 |
| 14 | Chicago, IL | $34,107 | $16.40 |
| 15 | Lansing, MI | $33,722 | $16.21 |
| 16 | Bismarck, ND | $33,507 | $16.11 |
| 17 | Fort Collins, CO | $32,605 | $15.68 |
| 18 | Des Moines, IA | $32,502 | $15.63 |
| 19 | Richmond, VA | $32,259 | $15.51 |
| 20 | Kyle, TX | $32,135 | $15.45 |
Associate customer service representative salary details
An associate customer service representative's salary ranges from $26,000 a year at the 10th percentile to $46,000 at the 90th percentile.
What is an associate customer service representative's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $46,000 | $3,833 | $22 |
| 75th Percentile | $40,000 | $3,333 | $19 |
| Average | $35,215 | $2,935 | $17 |
| 25th Percentile | $30,000 | $2,500 | $14 |
| 10th Percentile | $26,000 | $2,167 | $13 |
Highest paying associate customer service representative jobs
The highest paying types of associate customer service representatives are customer service expert, customer sales representative, and service associate.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Customer Service Advisor | $32,029 | $2,669 | $15.40 | 235,256 |
| Customer Service Trainer | $32,452 | $2,704 | $15.60 | 235,862 |
| Customer Service Consultant | $37,471 | $3,123 | $18.02 | 225,026 |
| Customer Service Desk | $34,599 | $2,883 | $16.63 | 233,256 |
| Customer Service Expert | $99,957 | $8,330 | $48.06 | 221,140 |
| Customer Service Agent | $29,598 | $2,466 | $14.23 | 219,115 |
Top companies hiring associate customer service representatives now:
Which companies pay associate customer service representatives the most?
Associate customer service representative salaries at Deutsche Bank and Automation and Control Technology are the highest-paying according to our most recent salary estimates. In addition, the average associate customer service representative salary at companies like Kohler Co. and CenterPoint Energy are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Deutsche Bank | $43,020 | $20.68 |
| 2 | Automation and Control Technology | $42,966 | $20.66 |
| 3 | Kohler Co. | $42,110 | $20.25 |
| 4 | CenterPoint Energy | $41,437 | $19.92 |
| 5 | HD Supply | $40,987 | $19.71 |
| 6 | USG | $40,500 | $19.47 |
| 7 | Cummins | $39,841 | $19.15 |
| 8 | California Water Service | $39,601 | $19.04 |
| 9 | Bank of China USA | $38,941 | $18.72 |
| 10 | University of Michigan | $38,688 | $18.60 |
| 11 | Donatech | $38,645 | $18.58 |
| 12 | Goldfish Swim School | $38,636 | $18.57 |
| 13 | Belcan | $38,626 | $18.57 |
| 14 | HireTalent | $38,479 | $18.50 |
| 15 | California Water Service Group | $38,414 | $18.47 |
| 16 | Avalon Document Services | $38,385 | $18.45 |
| 17 | PDS Tech | $38,375 | $18.45 |
| 18 | Daltile | $38,302 | $18.41 |
| 19 | Sukhi's Gourmet Indian Foods | $38,093 | $18.31 |
| 20 | ADP | $38,006 | $18.27 |
Wage gap by gender, race and education
Associate Customer Service Representative salary by industry
The average associate customer service representative salary varies across industries:
- The average associate customer service representative salary in the finance industry is $37,473, the highest of any industry.
- The average associate customer service representative salary in the finance industry is $36,111.
- Associate customer service representatives in the retail industry earn an average salary of $31,749, the lowest of any industry.
Highest paying industries for associate customer service representatives
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Finance | $37,473 | $18.02 |
| 2 | Insurance | $36,111 | $17.36 |
| 3 | Health Care | $34,717 | $16.69 |
| 4 | Professional | $31,958 | $15.36 |
| 5 | Retail | $31,749 | $15.26 |
High paying associate customer service representative jobs
Associate customer service representative salary trends
The average associate customer service representative salary has risen by $5,130 over the last ten years. In 2014, the average associate customer service representative earned $30,085 annually, but today, they earn $35,215 a year. That works out to a 11% change in pay for associate customer service representatives over the last decade.
Compare associate customer service representative salaries for cities or states with the national average over time.
Average associate customer service representative salary over time
Compare associate customer service representative salaries for individual cities or states with the national average.
Associate customer service representative salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $35,200 | $16.93 | +3.1% |
| 2024 | $34,100 | $16.40 | +2.8% |
| 2023 | $33,200 | $15.95 | +2.5% |
| 2022 | $32,300 | $15.54 | +1.8% |
| 2021 | $31,700 | $15.26 | +1.8% |
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