Chief Operations Officer
Associate director job in Shawnee, KS
The Organization:
Nazdar was founded in 1922 in the back of a small store in Chicago and later, in 1977, was purchased by TEI. Nazdar, headquartered in Shawnee, KS, (a suburb of Kansas City) is a leading global manufacturer of wide format digital, screen printing and flexographic inks and a distributor ofprinting supplies and equipment. Nazdar is both a manufacturer and distributor and brands these activities separately to the market.
Nazdar distributes our manufactured products along with equipment, ink and supplies from other top brands in the digital and screen-printing industries, through distribution facilities located across the United States, Mexico and Central America.
Nazdar's manufactured products are sold globally through a network of distributors (including Nazdar SourceOne), direct, and through private label agreements. With significant research skills, manufacturing technology, an international distribution network and dedicated employees, we are committed to providing excellent customer service and technical support to the global markets we serve.
Thrall Enterprises, Inc. (TEI) our parent company, is a family-owned holding company headquartered in Chicago, IL. The Thrall family has been in business since founder A. J. Thrall began the repair and manufacture of rail cars in 1916. Over the years, Thrall Car became a significant force in the rail car industry and in other business activities.
TEI began operating as an independent company in 1972 and has grown organically and through acquisitions. The Company's main operating subsidiary is Nazdar Company (Nazdar). In addition, the Company's investment portfolio consists of investments in real estate, marketable securities, and investments in other operating companies.
The Opportunity:
Nazdar is seeking to recruit a new Vice President, Chief Operations Officer (COO) to drive operational excellence, innovation, and growth across the company's Manufacturing, Distribution, Supply Chain, and Technical and Customer Service teams. The COO will be a strategic partner to the Leadership Team, responsible for setting and executing long-term goals, strategies, and policies that position Nazdar as an industry leader. The COO will be responsible for the order to delivery value stream.
The ideal candidate will bring a proven track record of operational leadership in manufacturing and distribution environments, with deep expertise in process improvement, team development, and financial management. The COO will champion continuous improvement initiatives, foster a culture of integrity and innovation, and ensure alignment of departmental objectives with Nazdar's commercial and organizational goals. The COO should drive transformational change.
This executive reports directly to the President and CEO and will oversee domestic and international operations, leading high-performing teams and driving talent management, succession planning, and organizational design.
Essential Job Functions:
Examples of Strategic Work in this Role:
Shaping and executing Nazdar's strategic plan in collaboration with executive leadership.
Advising on long-range planning and ensuring alignment with company goals.
Responsible for the order to delivery value stream. Providing direct leadership to Manufacturing, Distribution, Supply Chain, Customer Service, and Technical Services teams.
Analyzing and reporting on strategic and operational metrics to drive continuous improvement, quality enhancement, and waste reduction.
Leading multi-location manufacturing, distribution, service, and fulfillment models to optimize efficiency, quality, and service levels.
Championing process improvement and lean manufacturing initiatives.
Conducting comprehensive financial analysis to identify opportunities for service improvement, profitability, and cost control.
Representing Nazdar at industry events and promoting a positive brand image.
Ensuring compliance with company policies, procedures, and safety standards.
Key Selection Criteria:
Education:
Bachelor's degree in Engineering, Business Administration, International Business, or related field required.
Master's degree or postgraduate studies preferred.
Experience and Key Skills Required:
Minimum 15 years in process manufacturing, with progressive leadership roles and senior-level P&L responsibility.
Experience in manufacturing, distribution, and service teams strongly preferred.
Demonstrated expertise in strategic planning, operational analysis, and process improvement.
Proven ability to lead and develop high-performing teams.
Advanced proficiency in Microsoft Office Suite and HRM systems.
Excellent communication and interpersonal skills.
Ability to thrive in a fast-paced, dynamic environment.
Licenses/Certificates:
Valid driver's license; subject to annual DMV check.
Nazdar Leadership Competencies:
Must possess and have a proven record of accomplishment related to Nazdar Leadership Competencies:
• Strategic Thinking
• Communication
• Credibility
• Organizational Leadership and Development
• Decision Making/Judgment
• Collaboration
Critical Skills for Success:
• Positive Attitude
• Forward Thinking (proactive)
• Written and Verbal Communication Skills
• Attention to Detail
• Team Building Approach
• Fit with Nazdar Culture
Other Personal Characteristics:
• Action-oriented and driven to create value and impact.
• Passionate about driving improvements and deploying best practices within a performance-based environment.
• Self-starter requiring minimal oversight.
• Able to work under pressure in a fast-paced, deadline-driven environment.
• Collaborative across organizations; able to scale leadership and communication styles to all levels.
• Maintains high levels of personal and professional integrity and ethics.
About Kansas City:
This position is based in the Kansas City Metro area, a city consistently recognized for its business-friendly environment and quality of life. Named one of Forbes' "Top 50 Best Places for Business and Careers," Kansas City is known for its vibrant, diverse community, making it an attractive place for professionals and families alike. The city has earned numerous accolades for its affordability and family-friendly atmosphere.
Often referred to as “The Silicon Prairie,” Kansas City has become a hub for innovation, entrepreneurship, and technological development. In 2018, Wendover-Insight ranked the region as the “No. 1 City for Business Growth,” further solidifying its reputation as a leader in business advancement.
Known as the "City of Fountains," Kansas City offers rich cultural experiences, with world-class venues such as the Nelson-Atkins Museum of Art and the Kauffman Center for the Performing Arts, which was named one of the 15 most spectacular concert halls in the world. Kansas City is also renowned for its urban entertainment, award-winning cuisine, and major sports teams. Home to the Chiefs, Royals, and Sporting Kansas City, the region boasts modern and renovated stadiums for fans to enjoy.
For more information about the region, explore these helpful resources:
- Kansas City Convention & Visitors Association: ***************
- Kansas City Area Development Council: ***************
Regional Director of Clinical Operations
Associate director job in Kansas City, MO
The Regional Operations Manager (ROM) plans, oversees, and drives the results of the field service delivery operations of the assigned regional organization. This includes the achievement of established revenue, contribution dollar, satisfaction scores, and other operating objectives. The ROM is responsible for the daily operations of their assigned region and oversees the work of the teams assigned at the facilities within the region. The position also serves as the primary point of contact with the client facilities assigned to the region and acts as the Voice of the Customer (VOC) internally at HPM.
Responsibilities
Revenue Generation
Embody the company's values and behaviors while consistently communicating and reinforcing the organization's vision, mission, and objectives to team members.
Develop annual operating and capital budgets in collaboration with the Chief Executive Officer.
Successfully achieve and surpass financial objectives and other designated goals including: Developing existing clients, growing revenue, managing expenses and margin contribution and supporting the identification and cultivation of new clients and business prospects
Operations Management
Lead and develop relationships with client administration, local providers, facility staff, board members, and local communities as an ambassador for HPM.
Manage regional profit and loss (P&L) statements, including revenue and operating/capital expenses, to achieve the annual plan/budget for the business unit(s).
Monitor the scheduling of patients, providers, and support staff to improve operating efficiencies, ensure the provision of patient care, and maximize utilization.
Lead and manages team members as assigned. These include providers (both clinicians and interventionalists), nurses, and other support staff.
Provide operational guidance in creating and implementing business plans, strategies, action plans, and budget to achieve organizational objectives.
Conduct business reviews, including monthly regional financial review and quarterly/annual regional business plan reviews.
Serve as the primary point of contact for clients at the assigned facilities.
Qualify and resolves client and staff issues across the business unit(s).
Lead change initiatives and adapts action plans and tactics as required.
Drive continuous improvements and efficiencies through the evaluations of the company's field operations.
Organizational Development
Promote a results-driven culture through effective training and leadership.
Develop and implement comprehensive team and individual performance goals with the Chief Operating Officer.
Effectively communicate the strategy and share relevant information to empower the team.
Successfully resolve issues and encourage cooperation amongst various teams and units.
Provide candid and timely performance and development feedback through: Identifying specific performance gaps, Defining the cause of those gaps, Recommending actions for improvement, Providing guidance regarding performance and skills, Conducting the annual staff review process and Mentor and engage with members of the team at all levels to foster growth and encourage development.
Productively leverage staff resources across the organization to: Involve appropriate talent in assignments and further development initiatives and ensure diversity of talent in teams
Review personalized development plans to ensure that actions are appropriate based on individuals' needs and abilities.
Serve as a partner in screening and interviewing candidates as needed.
Financial Management
Monitor the facility contribution margin reports and takes action to deliver planned results.
Manage the monthly P&L and other reports and takes corrective actions to deliver planned results.
Review and approve expenditures, within approved signing authority limits and consistent with operational requirements and the budget.
Foster, encourage, and reward a fun, positive, successful, values-based culture
PERFORMANCE REQUIREMENTS:
Field Operations
Meet budgeted gross revenue for assigned locations.
Achieve average contribution margin of 65% at year-end for all locations assigned within assigned region.
Achieve annual satisfaction scores as follows:
60% for Employee Satisfaction Score of 90% or better
20% for Patient Satisfaction Score of 90% or better
20% for Facility Satisfaction Score of 75% or better
Company assimilation
Successfully onboard and build trust as a Senior Leader embodying the core values of the business.
MINIMUM QUALIFICATIONS:
Minimum five years' experience in a leadership position, responsible for leading and managing individuals and teams, preferably in healthcare or related field.
Ability to act with integrity, professionalism, and confidentiality always.
Ability to deliver agreed upon financial and other goals.
Results oriented leader with the ability to motivate teams to produce quality results; ability to serve as a mentor to direct reports and other high performers within the company.
Demonstrate ability to build strong relationships collaborate, at all levels internally and externally, in person and remote.
Strategic thinker and problem solver.
Excellent written and verbal communication skills to effectively convey information, concepts, instructions, and ideas in oral and written formats to a variety of audiences with diverse backgrounds, agendas and levels of knowledge and expertise.
Demonstrated ability to create an environment imbued with integrity and strong ethical values.
Experience in business operating systems such as Electronic Medical Records (EMR), Customer Relationship Management (CRM), and similar applications.
Thorough understanding of business functions such as Operations, Finance, Marketing, and People (Human Resources).
Expertise in Microsoft Office tools including Excel, PowerPoint, and Word.
80% travel required to assigned region. May require overnights.
Authorized to work in the US.
Must successfully pass a background check.
EDUCATION: Bachelor's Degree in Business Administration, Healthcare Administration, or related field is required. Master's Degree in Business Administration, Healthcare Administration, or related field is preferred.
Executive Director (Full Time)
Associate director job in Lees Summit, MO
After spending 14 years in healthcare, I finally found my home with Arrow Senior Living. Its home-like environment is not just for the residents but for the team members as well. From day one you embrace the core values, and you see how they impact residents quality of life. Arrow is a great company to grow with-it promotes within and the employee appreciation, incentives, and benefits are just a bonus on top of making residents and team members smile. I have become lifelong friends with this team, and I can happily say I love my job and enjoy coming to work.
-Arrow Team Member
Position-Executive Director
Position Type: Full time
Location: Lees Summit, MO
Salary Range: $115,000-$130,000
Schedule-
Monday through Friday 8:00am to 5:00pm
and MOD rotation 10:00am to 2:00pm
Come join our team at The Princeton Senior Living located at 1701 SE Oldham Parkway, Lees Summit, MO 64081!
We are looking for someone (like you):
To be a Visionary. Communicate with the team where the community is going and what are its goals. This includes business plans, sales plans.
To be a Management Mechanic: responsible for keeping machine of community, from residents to employees, running.
To be a Resident Receptor by anticipating and managing resident satisfaction needs.
To be an Entrepreneurial Steward. Run your community like your own mini-business.
What are we looking for?
You must be at least twenty-one (21) years of age.
You shall have two (2) years of college; at least three (3) years of experience providing residential care to the elderly; or equivalent education and experience.
You must have an active and in good standing LNHA (Licensed Nursing Home Administrator) or RCAL (Residential Care and Assisted Living Administrator) for the state of Missouri (MO).
You will have knowledge of the requirements for providing care and supervision appropriate to the residents.
You will have knowledge of and ability to conform to the applicable laws, rules and regulations.
You will have the ability to maintain or supervise the maintenance of financial and other records.
You will direct the work of others and provide the necessary leadership for measurable growth and satisfaction in performing the work.
You will be a good character and have a reputation of personal integrity.
You can read, write, understand, and communicate in English with our Residents!
You will have a positive and energetic attitude who will LOVE our Residents!
You will possess computer skillsto be able to print documents and enter information in our systems.
You must be comfortable standing, walking, bending, kneeling, for brief periods of time.
You must have the ability to frequently lift and/or move items up to 25 pounds.
You must be comfortable sitting at a desk between six and eight hours a day as this position is primarily sedentary.
You must be criminally cleared.
You must have a clean driving record as per the insurance carriers policy.
Employment Benefits (We value our benefits):
Company Match 401(k) with 100% match up to the first 3% and fully vested upon enrollment.
Medical, Dental, Vision insurance (1st of the month following 60 days of employment-Full Time)
Disability insurance (Full Time)
Employee assistance program
Weekly Employee Recognition Program
Life insurance (Full Time)
Paid time off (Full Time employees accrue up to 115 hours each year and Part Time accrue up to 30 hours each year)
Tuition Reimbursement (after 90 days for FT AND PT employees)
Employee Referral Program (FT, PT, and PRN)
Complimentary meal each shift (FT, PT, and PRN)
Daily Pay Option
Direct Deposit
Did we mention that we PROMOTE FROM WITHIN?
Do you want to see how much fun we are at The Princeton? Please visit us via Facebook:
*************************************************
Or, take a look at our website: *************************************
Have questions? Want to speak to someone directly? Reach out by calling/texting your own recruiter, Sophie Rich at ************.
Click here to hear about Arrow's Core Values!
About the company
Arrow Senior Living manages a collection of senior living communities that offer varying levels of care including independent living, assisted living, and memory care in 34 properties currently in 6 states (Missouri, Kansas, Iowa, Illinois, Ohio, Arkansas) and employs nearly 2,200 employees!
Arrow Senior Living YouTube-Click Here
Arrow Senior Living serves and employs individuals of all faiths, regardless of race, color, gender, sexual orientation, national origin, age, or handicap, except as limited by state and federal law.
#INDHP
Keywords: Executive Director, Director, Assisted Living Director, Executive Director Assisted Living, senior living, non profit, non profit management, management, independent living, memory care, LNHA, Licensed Nursing Home Administrator, RCAL, Residential Care and Assisted Living Administrator
Required
Preferred
Job Industries
Healthcare
Associate Director, Environmental Health and Safety
Associate director job in Belton, MO
Our Opportunity:
At Chewy, we want all Chewtopians to feel safe, secure as they work, learn and grow as members of our Chewy team! Chewy is seeking an Associate Director of Environmental Health and Safety to support the Chewy Fulfillment Core and Corporate teams. This role will lead development of Chewy's International EHS program, launch and construction safety, design and engineering safety, safety change management, HAZMAT compliance, environmental programs, EHS standards, and corporate safety for Chewy. The successful candidate will lead multiple high-level programs, crafting international safety programs adhering to all regulations, and drive EHS regulatory requirements for the Chewy Fulfillment Core and Corporate teams. This includes creating, maintaining, and ensuring all regulatory compliance to local, state, federal, and international environmental, health, and safety regulations. In addition, this role will coordinate HAZMAT programs, new launch and construction safety, as well as design and engineering safety program management. This role requires an experienced EHS leader with direct people leadership, standing up international EHS programs, strong HAZMAT or environmental background, and new construction or design safety experience. As well as ability to work with autonomy, develop positive relationships across partners, and coordinate with local officials/regulatory agencies.
What you'll do:
Develop and own EHS standards, programs, and policies that support Chewy Fulfillment Core & Corporate teams.
Develop and own international EHS standards for future expansion.
Develop and lead a comprehensive environmental program.
Develop and own design, engineering, construction, new launch, and change management safety programs.
Provide standard methodologies to reduce hazards and implement risk mitigation, improving safety for both Chewy Fulfillment Core & Corporate teams.
Led a core team to develop, maintain, and continuously improve programs mentioned above.
Develop and deliver on business objectives, critical metrics, and team goals to drive safety and environmental performance across Chewy Fulfillment Core & Corporate teams.
Develop data driven initiatives supporting Chewy's short and long-term strategies.
Report into the Sr. Director, Safety & Loss Prevention partnering with HR, Finance, and Operations to implement Chewy's strategies focused on company vision, people, process, and technology.
What you'll need:
Bachelor's degree in EHS, Safety Management, or Environmental Sciences.
Certified Safety Professional or equivalent required.
15 + years of experience in EHS, Environmental Engineering, or Industrial Safety required.
Experience in international large-scale EHS operations across multiple countries.
Experience standing up new organizations, focused on EHS excellence, and regulatory compliance by country.
Experience leading multiple high impact projects simultaneously and ensuring regulatory compliance against all agencies.
Experience running multiple small teams across different EHS fields, developing EHS programs, and change management required.
Strong people leader with 5-10 years of experience developing a diverse and dispersed team of health and safety professionals required.
Strong communication skills, both oral and written, being able to communication across internal partners and with executive leadership.
Highly unified teammate who can build strong relationships with internal and external Team Members including third-party vendors.
Experience interacting and driving partnership with emergency agencies, regulatory authorities, and government officials at multiple levels required.
Capable of delivering high quality work and data driven initiatives on time with the ability to lead multiple different projects or programs simultaneously.
Ability to be flexible, work through ambiguity, succeed in a fast pace environment while having the foresight to build mechanisms and develop strategies. Willing to learn new skills and implement new technologies across Chewy.
Experience with Gensuite, Avetta, Smartsheets, Safety Management Systems, Microsoft Office, Google platforms, and other workspace software.
Must be willing to travel up to 40%.
Does this sound like you? We would love for you to apply!
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact **************.
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Auto-ApplyVP, Operations
Associate director job in Overland Park, KS
At STAT Courier, we believe there is a better way to deliver what's important to you. As a proud women-owned business, our mission is simple, to improve lives, enhance quality of living, and affect positive change by connecting resources, people, and communities. We foster a strong culture of teamwork and collaboration, where every voice is valued, and employees are empowered to make a meaningful impact. Join us in building something better-together.
What will your job look like?
The Vice President (VP), Operations is a visionary leader and strategic driver of operational excellence responsible for elevating the company by optimizing business processes, producing financial success, and spearheading transformative initiatives. The VP, Operations, is a polished executive who collaborates closely with business development to support client expansion, respond to RFPs, and participate in pricing and contracting decisions. Additionally, the VP, Operations ensures excellence in vendor management, quality control, and operational efficiency across logistics, field operations, and customer service.
Location: This position will be onsite daily in our Lake St. Louis location- 16 Hawk Ridge Drive, Lake St. Louis, MO
We are excited to welcome talent from across the country! Relocation benefits and assistance are part of our commitment to finding the right fit
What you'll do:
* Drive performance and operational synergy across logistics, field operations, customer service, and dispatch teams to ensure seamless execution and collaboration
* Lead innovation and technology adoption by integrating AI and emerging technologies to enhance efficiency, streamline decision-making, and optimize operational workflows
* Establish and enforce quality standards across all business operations, ensuring continuous improvement, compliance, and operational excellence
* Develop, monitor, and refine key performance indicators (KPIs) across all operational departments
* Implement and utilize advanced analytics and real-time dashboards to ensure transparency, accountability, and continuous improvement
* Leverage data to enable proactive adjustments to enhance productivity, cost-effectiveness, and service excellence
* Develop and optimize vendor relationships, oversee contract negotiations, performance management, and strategic partnerships to maintain quality and cost-effectiveness
* Partner with business development teams to identify growth opportunities, foster client relationships, and shape strategic initiatives for long-term expansion
* Strategically collaborate on pricing models and contract negotiations, balancing profitability, sustainability, and market competitiveness
* Oversee financial performance with P&L responsibility, ensuring operational effectiveness and profitability across business functions
* Manage budgeting, financial planning, insurance renewals, and investment strategies, aligning operational objectives with long-term fiscal goals
* Cultivate key stakeholder relationships, including clients, vendors, and internal teams, fostering trust, transparency, and long-term success
* Meet, coach and mentor direct reports at least once monthly; this can include providing or seeking feedback, setting expectations, updates and development opportunities
What you'll need:
Experience, Education & Certifications:
* Bachelor's Degree
* Minimum of 8- 10 years' experience in Operational Management and managing employees at all levels of the organization
* At least 5 years of experience in a senior leadership or executive role
* Experience establishing and managing all aspects of performance management and complex contracts with SLA's and government compliance
* Minimum of 3 years of experience with budget development, financial forecasting and P&L responsibility
Skills:
* Thorough knowledge of the transportation and courier industry or related fields
* Strong leadership, mentoring and coaching skills and strong conflict management skills
* Must be an analytical, proactive, and strategic critical thinker with ability to anticipate and resolve issues in a constructive manner
* Solid understanding of Operations leadership with a strong business and financial acumen
* Experience in developing, promoting, and building key relationships with all key stakeholders
* Ability to build consensus, develop policies, processes and procedures and maintain a high level of confidentiality
* Detail-oriented and ethical decision-making, ensuring integrity and accountability across operations.
* Exemplary interpersonal and written/oral communication skills and the ability to work with a variety of people and job positions
* Advanced computer skills; proficient with Microsoft Office Suite and adaptability to learn new systems
* Strong organization skills and ability to identify, prioritize, and respond to multiple deadlines
* Ability to work independently and demonstrates effective problem-solving skills
* Strong organizational skills, with the ability to prioritize, multitask, and meet demanding deadlines
Even better if you have...
* Prior project or contract management experience preferred
* Experience with Lean processes; Six Sigma Certification preferred
What's In it for you:
* Health and Life Insurance Plans
* Dental and Vision Plans
* 401(k) with a company match
* Paid Time Off and Holiday Pay
* Casual Dress Environment
Salary Min: $175,000
Salary Max: $225,000
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: STAT Courier is an equal opportunity employer. STAT Courier considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact STAT Courier's People & Culture.
Auto-ApplyVice President, Investor Relations Operations - Registered Transfer Agency (Corporate Actions)
Associate director job in Overland Park, KS
Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.
For more information about Citco, please visit *************
About the Team & Business Line:
Fund Administration is Citco's core business, and our registered fund and accounting service is one of key focus areas for expanding our offering into the rapidly growing retail alternative products space. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.
As a core member of our Retail Alternative Transfer Agent - Registered Funds team, you will be working with some of the industry's most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.
Your Role:
* Act as a leader to partner in developing and driving the build of Citco's Retail Alternative Transfer Agency.
* Lead employee engagement and development initiatives on behalf of your clients or to improve overall Citco service offering.
* Lead a team responsible for the client relationships and operations of a group of Retail Alternative asset management clients. Your team will oversee all facets of the services delivered to the client by the Citco Retail Alternative Transfer Agency.
* Work with various teams throughout Citco to ensure services for your clients are completed and meet the expectations outlined for each client. The transfer agent will provide full-service support including:
* Investor Contact Center
* Investor transaction processing group
* Reconciliation and Money Movement Activities
* Compliance and Regulatory
* Reconciliation and Treasury Services
* Tax
* Assist with recruitment, employee assessments, and business planning.
* Monitor and manage Risk and Performance Dashboards across clients.
* Implement global standards for work processes and ensure ongoing monitoring of control environment.
* Develop, maintain and validate clear department operational procedures and guidelines.
* Implement and oversee the business solutions for Investor Relations within the registered market.
* Review and implement technology solutions to create automation and best-in-class solutions for our Registered Alternative Product clients.
About You:
* 5-10 years' experience in Financial Services, preferably within a registered fund Transfer Agency Group with a focus on the technology and automation of back-office functions.
* Bachelor's and/or master's level degree.
* Experience in support of Retail Alternative Products, while not essential, is preferable.
* You are recognized for your thoughtful leadership and passion in employee engagement and retention, professional development and dedication to best in class operational delivery for a diverse client base.
* Demonstrated success influencing change and embracing a collaborative nature to drive people and business results.
* Proven experience managing a team and exposure to systems implementations and workflow process initiatives.
* Experience in leading individual associates, hiring and providing associate feedback and performance evaluations.
* Assist with business development and support of the sales and marketing of Citco Retail Alternative Fund Services to potential clients.
* Experience in creating automation within clerical functions including systematic controls and oversight.
Our Benefits
Your well-being is of paramount importance and central to our success here at Citco. Citco offers a comprehensive and competitive total rewards package to support your career success and personal needs. Your base salary will be determined by several factors such as the role, experience, skillset, market conditions, etc. Furthermore, qualifying positions can participate in an annual discretionary bonus pool based on company profitability and individual contributions. Our comprehensive benefits package includes medical, dental, and vision coverage, short and long-term disability benefits, a retirement savings plan, tuition reimbursement, mental health and wellness support, parental leave, and more. Additional details about our total rewards package will be shared during the hiring process.
At Citco, we take pride in fostering an inclusive culture by prioritizing the hiring of people from diverse backgrounds. Our culture is a source of pride and strength, fostering innovation, mutual respect, and collaboration. We warmly welcome and encourage applications from people with disabilities. If you require any accommodations to make our recruitment process more accessible for you, please let your recruiter know.
As an equal opportunity employer, Citco adheres to making all employment and personnel decisions without discriminating based on race, color, creed, religion, sex, physical disability, mental disability, age, marital status, sexual orientation, citizenship status, national or ethnic origin, or any other protected status. We believe that an inclusive workforce not only enriches our company but also drives us towards greater success.
Please note that this job description is not intended to be all-inclusive. Our employees may perform other job-related duties as needed to meet the ongoing needs of our organization.
Auto-ApplyChief Operating Officer - Hospital (Relocate to West Coast)
Associate director job in Grandview, MO
Job Description
-- APPLICANTS MUST BE WILLING TO RELOCATE TO COASTAL OREGON --
Vivo HealthStaff is actively recruiting for a Chief Operating Officer (COO) position in a prominent healthcare facility located in a coastal city in Oregon. This esteemed facility offers comprehensive medical services for people of all ages.
**Position**: Chief Operating Officer (COO)
**Job Details**:
* Ensure efficient, customer-focused workflows, processes, resident systems, and programming.
* Foster teamwork and develop plans for operational systems, processes, and personnel assignments to accommodate organizational growth and strategic planning objectives, prioritizing patient care.
* Represent the Hospital CEO in their absence or as assigned, coordinating significant portions of the hospital organization and communicating a shared vision to all stakeholders.
* Promote high performance expectations for the leadership team to improve patient care quality and efficiency.
* Provide leadership in the development, implementation, and oversight of standards, systems, policies, and procedures aligned with the organization's strategic plan.
* Achieve revenue goals, cost objectives, and market share targets in assigned departments/service lines.
* Optimize resource utilization, including people, capital, and knowledge, to achieve organizational objectives while scaling and standardizing services.
* Demonstrate competency in strategic planning and goal/objective development, aligning departmental goals with the Hospital's mission and strategic plan.
* Develop and maintain positive relations with physicians, actively participating in physician retention and recruitment.
* Maintain professional affiliations and contacts to stay updated on current trends, changes, and legislation.
**Skills, Abilities, and Competencies**:
* **Collaboration**: Understands the importance of relationships for effective teamwork.
* **Leading Others**: Acts in a leadership role to achieve desired results.
* **Developmental Leadership**: Encourages others to reach their highest effectiveness level.
* **Communication**: Engages with others to present information effectively.
* **Vision + Strategy**: Defines and creates a compelling future vision and implements necessary strategies.
* **Decision Making**: Makes high-quality decisions promptly.
* **Results Focus**: Takes a dynamic approach to work, focusing on outcomes.
**Physical/Mental/Environmental Requirements**:
* Extensive sitting with periodic standing and walking.
* May require lifting up to 20 pounds.
* Significant use of personal computer, phone, and general office equipment.
* Effective communication skills, both written and verbal.
* May require off-site travel.
**Submission Requirements**:
* **MUST HAVE CURRENT ACUTE CARE HOSPITAL EXPERIENCE TO BE CONSIDERED**.
* Masters of Business Administration, Business, or Hospital Administration (extensive experience considered in lieu of).
* Minimum of five years of progressive experience in a similar role in an acute care hospital/facility.
* Multi-functional experience in an acute care hospital with experience growing service lines.
**About the Facility**:
Our client is located in a coastal city of Oregon offers health and wellness services in various specialties, including pediatrics, childbirth and obstetrics, gynecology, oncology, diabetes treatment, geriatric medicine, emergency medicine, and a full range of specialty medical services.
Vivo HealthStaff is a healthcare staffing and recruitment firm based in the San Francisco Bay Area, providing permanent and temporary opportunities to organizations across the United States.
Vice President, Investor Relations Operations - Registered Transfer Agency (Corporate Actions)
Associate director job in Overland Park, KS
About Citco
Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.
For more information about Citco, please visit *************
About the Team & Business Line:
Fund Administration is Citco's core business, and our registered fund and accounting service is one of key focus areas for expanding our offering into the rapidly growing retail alternative products space. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.
As a core member of our Retail Alternative Transfer Agent - Registered Funds team, you will be working with some of the industry's most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.
Responsibilities
Your Role:
Act as a leader to partner in developing and driving the build of Citco's Retail Alternative Transfer Agency.
Lead employee engagement and development initiatives on behalf of your clients or to improve overall Citco service offering.
Lead a team responsible for the client relationships and operations of a group of Retail Alternative asset management clients. Your team will oversee all facets of the services delivered to the client by the Citco Retail Alternative Transfer Agency.
Work with various teams throughout Citco to ensure services for your clients are completed and meet the expectations outlined for each client. The transfer agent will provide full-service support including:
Investor Contact Center
Investor transaction processing group
Reconciliation and Money Movement Activities
Compliance and Regulatory
Reconciliation and Treasury Services
Tax
Assist with recruitment, employee assessments, and business planning.
Monitor and manage Risk and Performance Dashboards across clients.
Implement global standards for work processes and ensure ongoing monitoring of control environment.
Develop, maintain and validate clear department operational procedures and guidelines.
Implement and oversee the business solutions for Investor Relations within the registered market.
Review and implement technology solutions to create automation and best-in-class solutions for our Registered Alternative Product clients.
Qualifications
About You:
5-10 years' experience in Financial Services, preferably within a registered fund Transfer Agency Group with a focus on the technology and automation of back-office functions.
Bachelor's and/or master's level degree.
Experience in support of Retail Alternative Products, while not essential, is preferable.
You are recognized for your thoughtful leadership and passion in employee engagement and retention, professional development and dedication to best in class operational delivery for a diverse client base.
Demonstrated success influencing change and embracing a collaborative nature to drive people and business results.
Proven experience managing a team and exposure to systems implementations and workflow process initiatives.
Experience in leading individual associates, hiring and providing associate feedback and performance evaluations.
Assist with business development and support of the sales and marketing of Citco Retail Alternative Fund Services to potential clients.
Experience in creating automation within clerical functions including systematic controls and oversight.
Our Benefits
Your well-being is of paramount importance and central to our success here at Citco. Citco offers a comprehensive and competitive total rewards package to support your career success and personal needs. Your base salary will be determined by several factors such as the role, experience, skillset, market conditions, etc. Furthermore, qualifying positions can participate in an annual discretionary bonus pool based on company profitability and individual contributions. Our comprehensive benefits package includes medical, dental, and vision coverage, short and long-term disability benefits, a retirement savings plan, tuition reimbursement, mental health and wellness support, parental leave, and more. Additional details about our total rewards package will be shared during the hiring process.
At Citco, we take pride in fostering an inclusive culture by prioritizing the hiring of people from diverse backgrounds. Our culture is a source of pride and strength, fostering innovation, mutual respect, and collaboration. We warmly welcome and encourage applications from people with disabilities. If you require any accommodations to make our recruitment process more accessible for you, please let your recruiter know.
As an equal opportunity employer, Citco adheres to making all employment and personnel decisions without discriminating based on race, color, creed, religion, sex, physical disability, mental disability, age, marital status, sexual orientation, citizenship status, national or ethnic origin, or any other protected status
.
We believe that an inclusive workforce not only enriches our company but also drives us towards greater success.
Please note that this job description is not intended to be all-inclusive. Our employees may perform other job-related duties as needed to meet the ongoing needs of our organization.
Auto-ApplyVice President, Operations & Delivery
Associate director job in Overland Park, KS
Location: Overland Park, KS (Remote considered for non-local candidates, with occasional travel and on-site client engagements) Reports To: CEO - with close partnership across the Board of Directors and C-level leadership Department: Executive Leadership
About DataMap
At DataMap.ai, we are an AI-first technology consulting and solutions company at the intersection of enterprise systems and automation. We build applications, implement ERP platforms, and deliver managed services and production support at scale. Our clients include Fortune 500 enterprises and high-growth innovators such as Google, who trust us to modernize operations, automate workflows, and unlock measurable business value.
As a fast-growing organization, DataMap thrives on a culture of innovation, urgency, and collaboration. We reward speed, precision, and accountability while empowering teams to solve complex enterprise challenges and deliver transformative outcomes.
Position Overview
The Vice President of Operations & Delivery will own the execution engine of DataMap - leading operational strategy, delivery performance, and cross-functional alignment. This role ensures excellence across consulting services, SaaS platform operations, managed services, compliance, and customer success.
As a member of the executive team, the VP serves as the strategic bridge between Sales, Delivery, Product, and Support - making sure pre-sales commitments are achievable, delivery teams have the capabilities to scale, and product roadmaps align with customer needs. Equally important, this leader will identify and implement cost efficiencies that improve margins without sacrificing speed, innovation, or customer experience.
Key Responsibilities
Strategic & Operational Leadership
Drive operational strategies that directly support revenue growth and margin expansion.
Translate corporate goals into clear priorities and measurable KPIs.
Lead cross-functional execution to consistently hit timelines, budgets, and quality benchmarks.
Business Performance, Efficiency & Cost Optimization
Deliver enterprise-wide efficiency programs that improve margins and reduce costs without slowing speed or innovation.
Monitor and optimize utilization, delivery cycle times, and profitability across all service lines.
Implement scalable project management practices that reduce risk and accelerate customer time-to-value.
Product & SaaS Platform Leadership
Ensure uptime, scalability, and SLA adherence for DataMap's SaaS platform.
Align product roadmaps with operational capacity, market demand, and client feedback.
Oversee release management and deployment readiness to maintain customer satisfaction at scale.
Managed Product Support Services
Lead strategy and execution for managed support offerings, ensuring rapid responsiveness and resolution quality.
Define SLAs, escalation paths, and operational dashboards to proactively manage client issues.
Use support insights to drive continuous product improvements and operational efficiencies.
Compliance, Security & Audit Readiness
Maintain continuous SOC 2 readiness and meet all client and regulatory compliance standards (ISO 27001, HIPAA, GDPR, CCPA, PCI DSS).
Embed compliance controls into daily operations, releases, and delivery workflows.
Eliminate last-minute remediation by making audit readiness a standing operational state.
Team & Talent Management
Build and scale high-performing operations, delivery, and support teams.
Define accountability metrics and drive a culture of urgency, innovation, and results.
Invest in leadership development to enable scale and succession.
Customer & Partner Experience
Guarantee world-class delivery execution and client satisfaction.
Implement structured feedback loops to continuously refine operations and services.
Ensure seamless handoffs between Sales, Delivery, Product, and Support.
Sales Enablement & Delivery Alignment
Partner with Sales on account planning, proposals, and pursuits to ensure commitments are operationally achievable.
Provide operational insights that improve win rates and customer outcomes.
Align capacity planning with pipeline forecasts to protect both revenue growth and delivery quality.
Qualifications
10+ years of progressive leadership in operations, delivery, or product operations within technology or SaaS organizations.
Proven ability to scale operations and improve margins, with a track record of delivering measurable cost efficiencies and revenue growth.
Strong background in ERP, SaaS platforms, enterprise integration, and managed services, with the ability to translate technical complexity into operational KPIs.
Hands-on experience leading SOC 2 and compliance programs (ISO 27001, HIPAA, GDPR, CCPA, PCI DSS), embedding controls into daily operations.
Executive presence with the ability to define, propose, and report Board-level metrics for revenue, margins, utilization, cycle time, and client satisfaction.
Exceptional leadership and change management skills, with a history of building high-performance teams and driving accountability.
Financially fluent and data-driven decision maker with advanced literacy in forecasting, profitability analysis, and operational dashboards.
Success Metrics (First 12 Months)
Deliver measurable revenue growth (X%) through operational scale, delivery excellence, and margin optimization.
Improve margins (X%) via cost efficiency programs without slowing speed or innovation.
Increase client satisfaction scores (CSAT/NPS) and present quarterly progress to the Board.
Reduce average delivery cycle time while maintaining or improving quality benchmarks.
Establish and operationalize a real-time performance dashboard for Board and executive reporting.
Demonstrate clear alignment between Sales commitments, Product capabilities, and Delivery execution, backed by measurable KPIs.
Achieve or exceed SaaS platform uptime and SLA targets, with transparent reporting cadence.
Lead the organization through a SOC 2 audit with zero critical findings.
Why Join DataMap
At DataMap.ai, you won't just be running operations - you'll be shaping the growth engine of a company on a rocket trajectory. As VP of Operations & Delivery, you'll operate at the intersection of enterprise systems, SaaS platforms, and AI-driven automation, guiding teams that deliver for Fortune 500 clients and high-growth innovators like Google.
This role offers the rare opportunity to:
Scale a high-growth consulting and SaaS company with Board visibility and direct impact on revenue.
Define and own the metrics that matter, setting the standards for growth, margins, client satisfaction, and compliance.
Partner daily with executives, investors, and global enterprise clients.
Lead a culture built on urgency, innovation, and collaboration - where speed and precision win.
Be part of a team transforming into an AI-first organization, modernizing how enterprises operate.
Benefits & Perks
Competitive salary & performance-based bonuses
Unlimited vacation & flexible work environment
Free catered lunch (Overland Park HQ)
401(k) with employer match
Health insurance with generous employer contribution
Hands-on mentorship & career development opportunities
Associate Director, Asset Services (CRE)
Associate director job in Kansas City, MO
Job Title Associate Director, Asset Services (CRE) Responsible for managing one or more national or local accounts, including providing timely, consistent, and accurate flow of information required to operate the portfolio in order to meet the client's and company objectives. Act as a point of contact for integrating service platform for the client, as well as ensuring that accounting practices are sound and consistently applied. Provide the general and financial information required for other members of the management team to make informed decisions and to carry out their operating responsibilities.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
* Provide leadership for markets which are geographically or functionally distinct and demonstrate ability to implement business unit strategy
* Develop and maintain both a communication style and relationship that fits the client's preferred style
* Demonstrate proactive customer service regarding all aspects of account management.
* Communicate proactively, first when performance is not meeting expectations, and second when performance meets or exceeds expectations
* Regularly associate with tenants to insure their reasonable satisfaction with building operations. Interact with tenants along with Property Manager on problems that may occur
* Coordinate and/or prepare reports, annual budgets, and other documents for clients in accordance with management and other agreements, and in accordance with instruction received from the client. Preparation responsibility relates primarily to financial information and adherence to leasing guidelines. Review information and variances with Property Management Team
* Participate in the preparation of annual budgets and any revisions thereto and also oversee operating compliances with budget approved by clients
* Ensure completion of property tax administration and supervise services rendered by property tax consultant
* Ensure administration of property and liability insurance requirement
* Ensure compliance with the purchase order system, contracts, policies and procedures, and accounting requirements established by clients
* Oversee the billing process, including payment of invoices and disbursement of funds. Monitor cash flow and/or cash requirements in conjunction with the Property Manager to assure efficient use of cash
* Assist the Client/Asset Manager and Property Manager in determining proper cost allocations, identification of any re-billable cost, proper accounting for inventories, purchasing procedures, and any special accounting problems
* Responsible for maintaining desired internal financial benchmarks for each asset with the portfolio as defined by the Director and Asset Manager. This includes occupancy levels, income levels, delinquency percentage, IRR and cash flow
* Monitor cash flow and/or cash requirements in conjunction with the Property Manager to assure efficient use of cash
* Coordinate construction projects with Construction Manager and Property Manager and approve construction contract documents and final invoices.
* Effectively staff and develop bench strength and succession planning - positioning for new business
* Regularly inspect properties with staff
* Conduct annual performance evaluations and career path discussions. Oversee and ensure that all property management and maintenance staff receive an annual performance evaluation.
* Analyze and make recommendations regarding property staffing needs, personnel performance issues, salary administration, personnel promotions and training and career development
KEY COMPETENCIES
1. Business and Financial Acumen
2. Leadership Skills
3. Communication Proficiency (oral/written)
4. Customer/Client Focus (internal/external)
5. Time Management Skills
IMPORTANT EDUCATION
* Bachelor's Degree in Business or related discipline
IMPORTANT EXPERIENCE
* 8+ years of real estate property management or related experience
* 5+ years of supervisory experience
* CPM and/or RPA comparable experience in a senior leadership role
ADDITIONAL ELIGIBILITY QUALIFICATIONS
* Real Estate License
* Industry designations and is an active participant/leader in external charitable and local and national industry related organizations
* Ability to monitor and anticipate trends and changes within the industry
* Advanced knowledge of Microsoft Office Suite
* Demonstrate initiative through taking on additional assignments and responsibilities
* Demonstrate advanced problem solving and deal with a variety of options in complex solutions. Requires expert level analytical and quantitative skills
WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to travel from floor to floor, climb stairs, and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly use hands to operate office machinery and regularly required to walk, talk, and hear.
AAP/EEO STATEMENT
C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.
OTHER DUTIES
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 89,250.00 - $105,000.00
Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at ************** or email ***********************. Please refer to the job title and job location when you contact us.
INCO: "Cushman & Wakefield"
Easy ApplyAssociate Director, NAIC Financial Reporting
Associate director job in Kansas City, MO
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.
Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.
Job Description:
Sun Life Financial is seeking an experienced and detail-oriented Associate Director of NAIC Financial Reporting to manage our Life regulatory reporting processes. This key position will oversee the production of critical financial filings and manage a team of skilled professionals. This role will report to the Director of NAIC Financial Reporting.
Key Responsibilities
* Manage and lead a team of 4 financial reporting professionals in the NAIC reporting department
* Oversee the production and timely submission of:
* 2 separate account filings (green books)
* 6 life filings (blue books)
* Ensure accuracy, completeness, and compliance of regulatory filings
* Develop and implement strategies to improve reporting processes and efficiency
* Collaborate effectively with cross-functional teams to gather necessary data and information
* Stay current with NAIC reporting requirements and industry best practices
* Provide guidance and expertise on complex accounting and reporting issues
* Represent Sun Life in interactions with regulators and auditors
Qualifications
* Minimum of 7 years of experience in insurance accounting and regulatory reporting
* Bachelor's degree in Accounting, Finance, or a related field
* CPA designation preferred
* In-depth knowledge of NAIC statutory accounting principles
* Strong leadership and team management skills
* Excellent analytical and problem-solving abilities
* Superior attention to detail and accuracy
* Ability to manage multiple projects and meet strict deadlines
* Effective communication skills, both written and verbal
* Proficiency in Microsoft Office suite and financial reporting software
Salary Range: $112,300 - $168,500
At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.
Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!
We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.
Life is brighter when you work at Sun Life
At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.
We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation.
For applicants residing in California, please read our employee California Privacy Policy and Notice.
We do not require or administer lie detector tests as a condition of employment or continued employment.
Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Category:
Finance
Posting End Date:
24/12/2025
Auto-ApplyDirector Of Surgical Services
Associate director job in Kansas City, MO
Job Description
Director of Surgical Services
Facility Size: 590 beds
Shift: Full-Time, Days
Compensation:
Base Salary: $115,000 - $172,000 (based on experience)
Performance Bonus: Up to 17.5% annually (150% upside potential)
Sign-On Bonus & Relocation: Case by case
Position Overview:
A major regional medical center is seeking a Director of Surgical Services to lead perioperative operations across 18 operating rooms. This individual will oversee surgical services including cardiac, neurosurgery, orthopedics, trauma, burn, vascular, general surgery, and transplant (excluding heart & liver). The facility is a designated Level I Trauma Center and Comprehensive Stroke Center with monthly surgical volumes averaging 400-600 cases.
Leadership Structure:
Reports directly to the Chief Operating Officer
Oversees 3 direct reports (OR Manager, SPD Manager, Pre-Op/PACU Manager)
Approx. 90-100 total FTEs, including CNCs
Key Responsibilities:
Provide strategic and operational oversight of all surgical services departments
Drive quality care, compliance, and adherence to evidence-based practices
Ensure efficient patient flow, case scheduling, and OR utilization
Develop and manage department budgets, labor productivity, and capital planning
Partner with anesthesia leadership and medical staff on service line development and growth
Champion employee engagement, development, and retention
Foster a culture focused on patient safety, satisfaction, and team collaboration
Qualifications:
3+ years of Director-level experience in surgical services
Will consider strong managers from large facilities with significant leadership scope
Bachelor's Degree required
BSN or Master's Degree preferred
Surgical Services Snapshot:
18 ORs (running 11-12 currently)
Volume: 400-600 surgeries/month
Service lines: Cardiac, Neuro, Trauma, Ortho, General, Vascular, Burn, Kidney & Pancreas Transplants
Recently transitioned to a new anesthesia provider
Benefits Include:
Medical, dental, vision, and prescription plans
Telemedicine and medical transportation coverage
401(k) with employer match (up to 9%)
Tuition reimbursement and student loan support
Paid family leave, PTO, and short/long-term disability
Fertility, adoption, and family planning support
Employee Stock Purchase Plan
Comprehensive mental health and wellness programs
Employee discounts, legal services, pet insurance, and more
This is a key strategic leadership role ideal for a driven perioperative leader ready to lead at a high-volume, complex tertiary care center. Competitive salary and bonus opportunities are available.
Apply here today and send your resume to alex@amayastaffing.com
Vice President of Operations (Kansas City, MO)
Associate director job in Kansas City, MO
Job Description
Reports to: CEO Status: Full-Time Executive Salary Range: $130,000-$150,000
ABOUT NADEL
Nadel is a global leader in targeted, high-impact branded merchandise. Founded in 1953, Nadel offers a connected team of experts who deeply understand every aspect of branded merchandise ideation, creation, and delivery. Headquartered in Los Angeles, Nadel has a presence across North America, Europe, Asia-Pacific, and beyond. With a strong commitment to sustainable business practices, Nadel continues to drive positive environmental change and raise the bar across the industry. For more information, please visit nadel.com.
ROLE OVERVIEW
The Vice President of Operations is responsible for leading operational success across fulfillment centers in both Kansas City, MO and Carson, CA. This role will focus on managing end-to-end fulfillment center operations ensuring unified processes, consistent service levels, and scalable operations as the organization expands nationally. The VP of Operations will play a crucial role in not only managing day-to-day operations but in leading operational strategy, optimizing systems, driving cross-facility alignment and fostering customer experience excellence across the entire bi-costal fulfillment network.
WHAT YOU'LL DO:
Operational Leadership
Oversee daily operations in both the Kansas City, MO (KC) and Carson, CA fulfillment centers. This includes but is not limited to ensuring accuracy, efficiency and on-time order processing, ensuring smooth execution of receiving, picking, packing, kitting, assembly and outbound logistics, and maintaining safe and compliant work environment aligned with OSHA standards and company policies.
Implement uniformed SOPs, packaging guidelines, QC processes, and safety standards across both facilities, ensuring operations are both optimal and compliant.
Lead integration of new workflows as the KC fulfillment center scales and absorbs new client transitions.
Manage the transition of Carson facility downsize and customer transfer to KC fulfillment center.
Customer Interaction & Client Experience
Lead customer service, client onboarding, and account escalations for both regions.
Ensure seamless communication between all CSR and operational teams.
Maintain high service levels, SLA compliance, and proactive client updates.
Partner with key stakeholders to support new business onboarding and program launches and serve as the executive liaison to ensure service level expectations are met or exceeded.
Fulfillment & Warehouse Performance
Direct warehouse leadership teams in KC (Facility Manager, Supervisors) and Carson (Ops Leads, QC).
Ensure accuracy across receiving, inventory, replenishment, picking, packing, kitting, and shipping.
Oversee KC's temperature-controlled operations and Carson's high-volume daily output.
Manage KPIs across both sites (accuracy, ship‑on‑time, cost per order, labor efficiency).
Logistics & Carrier Strategy
Oversee national shipping strategy leveraging KC's central position for 2‑day coverage.
Optimize carrier mix, freight cost control, and national-zone efficiency.
Align packaging, carton standards, and void‑fill best practices across both facilities.
Technology & Systems Alignment
Lead WMS optimization and reporting consistency for both facilities.
Ensure standard dashboards, cycle-count accuracy metrics, and QC reporting.
Direct tech and process integration for new client programs transitioning from other providers.
Financial Leadership
Support bi-coastal P&L performance across labor, freight, and warehouse costs.
Drive operational efficiencies to meet EBITDA goals for the expanded NewCo network.
Leadership & Culture
Develop strong leadership teams in each facility with clear communication channels.
Ensure both sites operate as one unified network with shared best practices and performance expectations.
CEO Partnership
Act as the CEO's strategic partner across national expansion efforts.
Lead major transitions (client moves, KC onboarding, new equipment, SLAs).
Represent the CEO with customers, vendors, and operational partners.
QUALIFICATIONS:
Minimum 5 years of progressive operations management experience in a fulfillment, 3PL, multi-site warehouse operations, or related environment.
Proven success leading teams in a fast-paced, high-volume operation.
Strong understanding of warehouse management systems (WMS), ERP platforms, automation technology, and operational analytics.
Understanding of API messaging and integration tools like OrderDesk.
Knowledge and proficiency with VeraCore, Shipstore, and E-commerce sites (i.e. Shopify) a plus, but not required.
Skilled in customer communication, escalation management, and client experience.
Proven ability to manage, scale, and unify multi-location operations.
Ability to travel between facilities and corporate offices as needed.
Nadel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. You may read Equal Employment Opportunity is the Law by clicking on the corresponding link.
Nadel is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at ****************.
By submitting your application, you acknowledge and confirm that you have received, read and understand Nadel's Applicant Privacy Notice and hereby authorize and consent to the Company's use of the personal information and sensitive personal information it collects, receives or maintains for the business purposes identified in disclosure.
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Chief Operations and Finance Officer
Associate director job in Kansas City, KS
TITLE: Chief Operations and Finance Officer (COFO)
The Kansas City, Kansas Public Schools (KCKPS) is a nationally recognized urban school district that serves approximately 22,000 students and 60+ different languages are spoken in the homes of our students. KCKPS is home to Sumner Academy, the #6 highest rated High School in the Nation and #1 High School in Kansas according to the US News rankings.
With Head Start/preschools, 28 elementary schools, 7 middle schools, and 5 college and career academies/high schools, we are the fifth largest district in the state of Kansas and our student population is approximately 56% Hispanic, 24% African American, 9% White, and 6% Asian. To serve our students, the district employs approximately 4,000 employees including more than 1,800 teachers.
JOB GOAL:
The Chief Operations and Finance Officer (COFO) serves as the senior executive responsible for all operational and financial functions of Kansas City, Kansas Public Schools (KCKPS), reporting directly to the Superintendent. The COFO is a key strategic partner in shaping and implementing the district's vision and ensuring long-term fiscal and operational sustainability.
This role integrates finance and operations to ensure alignment between financial strategy and educational goals. The COFO leads the Finance and Operations departments-including budgeting, payroll, procurement, benefits, construction, grants, and risk management-and develops a multi-year financial framework to support the district's mission. As a member of the Superintendent's Cabinet, the COFO is expected to engage with stakeholders including the Board of Education, school leaders, families, and the broader community.
ESSENTIAL FUNCTIONS:
Provide direct leadership and strategic oversight of all financial and operational functions, ensuring the Superintendent is informed of key developments.
Supervise and collaborate with the Executive Director of Finance Executive Director of Operations, Executive Director TIS & Data, Evaluation, Research, & Assessment, and Chief of Police to align departmental priorities with the district's strategic plan.
Develop and maintain a comprehensive financial model, including multi-year forecasts, cash flow management, and debt strategy.
Oversee the preparation and presentation of timely and accurate financial and operational reports for the Board of Education, Superintendent, auditors, and external stakeholders.
Oversee the annual budget development process, ensuring transparency, stakeholder input, and alignment with educational priorities.
Ensure regulatory compliance and successful audit outcomes across all fiscal operations.
Oversee the management of all aspects of school district finance, including:
Payroll
Procurement
Accounts payable/receivable
Grant and federal/state/local fund accounting
Risk and insurance programs
Bond issuance and capital project financing
Investment strategies
Direct legal and contractual reviews for financial and operational agreements (e.g., leases, vendor contracts, MOUs).
Oversee real estate acquisition, facility planning, and construction financials.
Foster a culture of high performance and continuous improvement within finance and operations teams.
Serve as the district's primary liaison to lenders, bondholders, and financial institutions.
Develop policies and systems that support strong financial stewardship and operational efficiency.
Evaluate and implement financial technologies and systems to improve data integrity, reporting, and service delivery.
Support fundraising and development efforts by establishing internal financial controls for contributed income.
Serve as an ambassador of the district's fiscal and operational integrity to community partners and stakeholders.
Perform other duties as assigned by the Superintendent.
QUALIFICATIONS:
Bachelor's Degree in Business, Finance, Accounting, Public Administration, or Education Administration required. MBA, CPA, or other relevant advanced degree strongly preferred.
Minimum of 3 years in a senior financial and/or operational leadership role (e.g., CFO, COO, Executive Director of Finance/Business).
Demonstrated expertise in public sector or educational finance, including budget development, financial modeling, and compliance.
Proven experience managing complex financial systems including municipal bonds, capital projects, grant funding, and debt instruments.
Strong knowledge of school district governance, budgeting, and funding mechanisms.
Experience working in or with organizations that have nonprofit (501c3) or hybrid structures is preferred.
Excellent communication and interpersonal skills; able to effectively engage a wide range of stakeholders including the Board, leadership teams, community members, and financial partners.
Proficient with financial and business software (Excel, Word, Outlook, ERP systems, financial databases).
COMMUNICATION/ORGANIZATION: Maintains communication with school personnel, and parents/guardians to enhance cooperative action which will meet the educational needs of students. Utilizes existing technology effectively in the performance of duties. Performs other related work as required.
REASONING ABILITY: Strong problem-solving and analytical skills. Able to address complex issues where standard solutions may not apply.
LANGUAGE SKILLS: Ability to read and analyze and interpret general professional journals, technical procedures, or governmental regulations. Ability to write reports, general curriculum and learning theories, correspondence, and protocols. Ability to effectively present information and respond to questions from groups of administrators, staff, parents, students, and the general public.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, walk, stand and talk or hear. Specific vision abilities required by this job include close vision, distance vision, and depth perception.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud and is a standard acceptable level for this environment. Is directly responsible for students' safety, work output and well-being.
OTHER SKILLS and ABILITIES: Ability to apply knowledge of current research and theory to instructional program; ability to plan and implement lessons based on division and school objectives and the needs and abilities of students. Ability to establish and maintain effective working relationships with students, peers, parents and community; ability to speak clear and concisely in written or oral communication
TERMS OF EMPLOYMENT: 261 days
SALARY: Compensation includes competitive salary and benefits package
FLSA STATUS: EXEMPT
REPORT TO: Superintendent of KCKPS
EVALUATION: Performance will be evaluated in accordance with Board of Education policy
Applications will be reviewed prior to the closing date for this position.
The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. The individual holding this position performs additional duties and additional duties may be assigned.
Kansas City, Kansas Public Schools is an Equal Opportunity Employer. KCKPS is an equal opportunity employer and shall not discriminate in its employment practices and policies with respect to hiring, compensation, terms, conditions, or privileges of employment because of an individual's race, color, religion, sex/gender (to include orientation, identity, or expression), age, disability, national origin, genetic information, or any other basis prohibited by law.
For more information regarding Title IX please contact:
District Compliance Coordinator
2010 N. 59th Street
Kansas City, KS 66104
************
*****************
Easy ApplyAssociate Director for the Technology Venture Studio, UMKC's Innovation Center
Associate director job in Kansas City, MO
This position manages UMKC Innovation Center Technology Venture Studio (TVS) programs to assist technology founders and businesses in accessing capital, advisors, networks, training, coaching and other resources for developing businesses. The role works directly with Digital Sandbox KC, KCInvestED, Digital Health KC, and the supporting Studio programs designed to build connectivity and community for early-stage tech companies. The Associate Director creates and manages events, measures program success, and assists with program impact collection. This position requires strong project management and networking skills.
Duties and responsibilities include but are not limited to the following:
* Manage existing Technology Venture Studio programs including Digital Sandbox KC, KCInvestED, Digital Health KC, Whiteboard 2 Boardroom, bootcamps and roundtables
* Develop, manage, and coordinate networking events, such as Sound Bytes and targeted bootcamp programs to develop technology clientele
* Identify, develop, and grow network of technology commercialization and investment community partners
* Work with early-stage technology companies to promote their opportunities, network and growth
* Develop, pilot and implement new programs that meet market needs, providing guidance and oversight as necessary
* Assist in the development and implementation of communications programs, to include social media campaigns, communication outreach efforts, videos, stories and website.
* Manage process flow and deliverables of program requirements for technology clients, partners and funders
* Develop and oversee preparation of necessary reports and documentation to supporting agencies, clients, stakeholders, advisory boards, etc., and participate in grant development and strategic planning as required
* Maintain and grow database of technology ecosystem participants to include founders, advisors, researchers, industry partners and investors
* Represents the UMKC IC Technology Venture Studio to administrators, faculty, staff and other internal or external constituents
* Other duties as assigned
The successful candidate must demonstrate:
* Understanding of the entrepreneurial process, including start-up and growth phases, and demonstrated experience managing multiple program objectives is required.
* Outstanding writing and speaking ability and presentation skills to effectively lead trainings and facilitate panels
* Ability to build strong professional relationships and networks amongst business and investor communities.
* Creative thinker and leader for building and growing a strong entrepreneurial ecosystem that reflects the needs of technology founders and businesses.
* Exceptional follow-through with Studio clients and partners and funders
* Proven time-management skills to prioritize and execute on multiple projects and deliverables
* Strong computer and software skills including Word, PowerPoint, and Excel and hands-on experience with CRM databases and project management softwares
* Incredible people management and teaming skills whether with direct reports or leading external teams
* Strong sense of initiative and self-motivation and ability to work independently and as part of a team.
* Work with a high degree of integrity, hold high ethical standards, and maintain confidentiality.
* Treat others with respect and dignity.
Minimum Qualifications
A Bachelor's degree or an equivalent combination of education and experience and at least 4 years of experience from which comparable knowledge and skills can be acquired is necessary
Preferred Qualifications
A Master's degree in business, technology, entrepreneurship or equivalent advanced degree is a plus.
Experience with technology venture development is a plus.
Anticipated Hiring Range
Anticipated salary is up to $85,000 commensurate with experience, education, and internal equity.
Application Deadline
Applications will be accepted until this position is filled.
Community Information
Kansas City offers the best of both worlds-a vibrant, urban community with Midwestern appeal. The city's rich history and its modern-day, innovative thinking come together to create an eclectic group of neighborhoods that offer a little something for everyone. From thriving arts districts, an energetic downtown nightlife, casual to upscale shopping and champion sports teams, you will have no problem making yourself at home. Of course, one of Kansas City's biggest claims to fame is its food, especially its world-famous barbecue. Foodies will delight in the culinary scene found throughout the city. Ranging from award-winning chefs to cozy pizza joints, Kansas City definitely is not lacking any flavor.
UMKC's campuses are conveniently nestled in the middle of all the action. Volker Campus is just minutes from the legendary Country Club Plaza, perfect for shopping or restaurants for lunch or after-work happy hours. Surrounded by hip neighborhoods and eateries, the Health Sciences Campus is located downtown near University Health Truman Medical Center and Children's Mercy Hospital.
UMKC is proud to be "Kansas City's university," and the campus and its people celebrate all the characteristics of the surrounding community. To learn more about life in Kansas City and find more resources, visit VisitKC.com.
Benefit Eligibility
This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at ***********************************************
Equal Employment Opportunity
The University of Missouri is an Equal Opportunity Employer.
To request ADA accommodations, please call the Office of Equity & Title IX at ************.
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Regional Service Director
Associate director job in Leawood, KS
Benefits:
Short Term & Long-Term Disability Insurance
Health/Dental/Vision insurance
Bonuses based on individual performance
Bonuses based on Company performance
401(k) matching
Employee discounts
Flexible schedule
Paid time off
801 Restaurant Group is hiring for Regional Service Director! This is a full-time, regional management position overseeing front of the house (FOH) operations for multiple restaurants and concepts, including high-end chophouses, seafood, and American cuisine. 801 restaurants are team-oriented, high-volume, fast-paced, and guest-centric environments with the highest quality food.
Date Job Posted: June 6, 2025
Application Deadline: The application window will remain open for a minimum of 7 days from the posting date, after which the Company may move forward with selection and hiring. This posting will be removed promptly after the position is filled.
Regional Service Director - Primary Responsibilities:
Overall management of FOH operations for each restaurant within assigned region, including restaurant cleanliness and organization; service standards and floor etiquette; wine/liquor inventory; team member recruitment, training, performance management and retention; staffing/schedule management and coverage as needed; and audit/analysis of costs (labor, food/pour, AP).
Provide guidance and supervision to restaurant managers and staff, including ensuring employees maintain adequate product knowledge and adhere to SOPs and service standards, opening/closing checklists, etc.
Oversee Pour Program for each restaurant. Ensure best practices for inventory management/levels, wine lists are well-rounded, and cocktail programs are appropriate for each concept.
POS/Back Office Management - ensure pricing updates are implemented, and accurate data is maintained within Restaurant 365 platform.
Ensure restaurant management and staff understand and follow 801's human resources policies and procedures.
Attend pre-shift meetings with restaurant management and staff.
Participate in weekly Executive Team conferences, weekly financial conferences with restaurants, and other meetings as required.
Recruitment and hiring of General Managers / Assistant General Managers for restaurants within assigned region and assist with other regions as requested.
Conduct quarterly audits of each restaurant.
Oversee maintenance and repair of restaurant furnishings and equipment, including following process for approval of quotes/repairs.
Assist with restaurant openings.
Perform other projects and duties as assigned by Chief Operating Officer, Chief Financial Officer, or other Executive Management.
Position Requirements/Desired Experience:
Minimum of 5 years, but preferably at least 8 years of restaurant management experience in full-service, high-end fining dining establishments.
At least 2 years' experience managing overall operations for multiple restaurants is preferred.
Complete understanding / proficiency in R365 accounting & financial system, including opening & closing paperwork, inventory, invoice entry, weekly submittals, etc.
Knowledge/proficiency in OpenTable, TOAST, Triple Seat.
Advanced knowledge of beer/wine/spirits is required, Level 1 Wine Certification is preferred.
Experience managing a beverage/wine program is preferred.
Experience in restaurant marketing/sales/business development is preferred.
Ability to remain calm, professional and use good judgment under pressure.
Ability to communicate clearly and demonstrate hospitality, warmth, and expertise to guests and staff in a busy, sometimes fast-paced / high-stress environment.
Must be available 7 days per week, including evenings, weekends & some holidays.
Regular, predictable and reliable attendance.
Physical requirements include, but are not limited to:
Physical ability to work on your feet, alertly, for extended periods of time
Ability to maintain balance of food and drink service trays
Physical ability to frequently lift up to 50lbs
Ability to bend, reach, squat, kneel, climb and twist
Location: Negotiable - Must reside where at least 1 of assigned restaurants is located.
Travel Required: Yes. The Regional Service Director is required to travel approximately 2 weeks per month between 801 restaurants within assigned region, however, increased travel may occur if operationally required. Occasional travel to restaurants outside of assigned region for coverage and corporate meetings may also be required.
Regional Service Director is generously compensated with salary plus eligibility for quarterly bonuses based on Company performance and semi-annual bonuses tied to individual performance. Compensation: $125,000.00 per year
Quintessential Steak House, timeless yet contemporary. Unique in-house meat program, serving only aged USDA prime cuts, wet and dry-aged products and select Japanese and domestic Wagyu beef. Complimented by a daily fresh sheet, in-house pastry desserts, small-batch bourbons and scotches, and our award winning wine list. We are known for exceeding expectations at the highest level, our professional and personable staff, and our expertise in private dining, including intimate private dining rooms.
Auto-ApplyDirector of Referral Services
Associate director job in Overland Park, KS
BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes.
At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone's contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners.
Schedule & Location:
8:30 am-5:00 pm CST and must be able to work PST. This position is in Overland Park, KS.
The Director of Referral Services will be responsible for the oversight and management of the front end referral process including document management, and data entry Benefit Verification and PA processes for the BioMatrix Neurology, Immunology, Transplant and Specialty Infusion areas. The Manager will understand the specific DM, PAL, BV, and PA roles and support the day-to-day department activities. This position will work closely and collaboratively with other internal department leads, including Intake Coordination CRT, Nursing Services and Pharmacy Services.
QUALIFICATION REQUIREMENTS
5-7 years of experience in managing patient referral and prescription activities in infusion or specialty therapies
3-5 years of general infusion or specialty therapy reimbursement or payer experience
3-5 years of experience in supporting prescriber, healthcare setting, patient, and field facing communications related to referral or prescription services in infusion or specialty therapies
1-3 years of successful management/leadership of department employees
Strong customer service skills internal and external customers, including meeting quality standards for services and evaluation of customer satisfaction.
High School Diploma or equivalent, Bachelors' Degree preferred
Advanced computer and internet skills (e.g. Microsoft Office)
Must know and understand financial information and reporting aspects
Willing to travel up to 5% of the time for business purposes (when necessary to attend meetings, conferences, seminars, etc.)
Experience with medical terminology.
QUALIFICATIONS PREFERRED
3 - 5 years of people management experience overseeing team members responsible for pharmacy intake or referral process activities
Strong knowledge and understanding of infusion therapies, the steps needed to qualify a patient for such therapy, and the ability to lead team members through these steps
General knowledge and understanding of payer contracts for infused therapies and operational requirements to support contracts for pharmacy or prescription services
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Sets the tone for the Referral Services departments, develops and supports BioMatrix culture in the work environment, and ensures there is opportunity for team professional development.
Oversee the DM team supporting fax queue management and data entry of records applicable to documents received.
Set standard metrics and goals for Referral Services team members for pull through of referrals, data entry, and documentation management, PAL, BV, PA processing
Establish training protocols for new employees and evaluate performance against metrics/goals; and determine corrective action or training plans to support performance improvement when needed
Establishes communication processes and procedures for Referral Services team members to engage necessary internal and external stakeholders to gather missing or inaccurate information
Work cohesively with internal department leadership to ensure continuity of patient referral activities are performed optimally.
Provide administrative and/or leadership support for accreditation related process or data collection activities that entail information from the Intake or Referral departments.
Work collaboratively with referral and pharmacy operations management peers to support successful outcomes overall end to end processes to support getting referrals to their proper destination
Daily & Weekly (or as needed) - Review department alignment with stated SLAs for the department, identify trends among reporting periods, and take action with team or peers as needed
Support staffing and resource adjustments as found necessary to support referral volumes and overall growth goals for the organization
Maintains necessary and thoughtful communications to the intake and Patient Services specialist team members delivering information supplied by leadership with impact to people, process, and technology updates within a given location.
Serves as a point of escalation for issue management and resolution support related to services provided by Intake & PAL's
Ensure maintenance of strict confidentiality of patient information and compliance with HIPAA Privacy Rule standards.
NON-ESSENTIAL FUNCTIONS & RESPONSIBILITIES
Triages work and assigns duties to staff
Perform employee management tasks, including, but not limited to review of productivity, management of job descriptions, timely performance reviews, disciplinary process/corrective action, and all associated personnel paperwork.
Ability to prioritize and handle multiple tasks and projects concurrently
Must have scheduling flexibility and be able to work overtime [Exempt]
Overnight travel on occasion by car and plane
Careful attention to detail
Performs related duties as requested
Participates in quality assurance activities and audits as directed
KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS
Strong knowledge of specialty prescription and referral documentation workflow, provider communication needs, and necessary steps to vet a referral to outcome
Strong working knowledge of medical / pharmacy terminology
General knowledge of intake requirements for all insurance payors including Medicare, Medicaid, Medicare D, Commercial and pharmacy plans
Ability to actively communicate, inspire and motivate all levels of staff
Ability to think and act strategically and proactively
Ability to maintain accurate records and prepare reports and correspondence related to the work
Ability to organize and coordinate the work of others
Ability to set priorities and assign work to other professionals
Ability to identify areas for opportunity and process improvement and enact change
Excellent verbal, written, and communication skills
Excellent group presentation skills
Communication & Technical Skills
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions and intake/referral issues
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively
Computer skills
CPR+ knowledge, Microsoft business programs - Excel - Word - Access Database
PHYSICAL DEMANDS AND WORK ENVIRONMENT
This position requires constant sitting with occasional walking, standing, kneeling or stooping.
This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms.
This position requires constant talking and hearing.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
This position must occasionally lift and/or move up to 20 pounds.
Required to move/lift physical hardware.
AMERICANS WITH DISABILITY SPECIFICATIONS
PHYSICAL DEMANDS
Th The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Auto-ApplyDirector of Export Services
Associate director job in Kansas City, MO
Please note that the salary range shown above is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when extending an offer of employment.
Who We Are: Mohawk Global is a 300+ person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven and exhibited daily by our three core values: to ENRICH purposefully, to CARE personally and to DELIVER professionally. To learn more about our core values and what makes us truly unique in our industry, please click here.
We pride ourselves in being a highly employee-centric organization that truly puts our people (and clients) first! At Mohawk, these aren't just words, they are a demonstrable value that we put into action by our behaviors each day. We have been certified as a "Great Place To Work" for the past twelve years…see what our greatest assets, our people, have to say about us here: Mohawk Global Logistics - A Great Place to Work!
Position Summary:
The Director of Export Services will be responsible for creating and executing Mohawk's export transportation strategy. The ideal candidate will be comfortable splitting time between business development and export service enhancement job functions. Business development activities would include driving a personal sales pipeline, supporting Mohawk Global account executives as a subject matter expert, and driving cross-selling initiatives with Mohawk Global's overseas agent partners. Export service enhancement activities could be wide ranging but would likely involve developing new services (E.g. consolidations), reviewing and developing new carrier relationships, and working with Mohawk IT teams to ensure Mohawk is offering cutting edge export tools as demanded by the market. The successful candidate will have a proven track record of international sales, collaborative selling, and strong knowledge of US export transportation operations.
Responsibilities Include:
* Expand Mohawk Global's export operations and product offerings
* Develop and execute Mohawk Global's export transportation sales strategy in support of broader organizational initiatives
* Ensure Mohawk Global export services meet market expectations in terms of technology and scope of service offerings
* Align Mohawk Global with carriers and services providers (ocean, dray, terminal, warehouse) necessary to grow our ocean and air export transportation business
* Build strong US export sales initiatives with Mohawk Global agent partners, ensuring Mohawk Global is a competitive partner on routed freight sales and tracking trends in joint sales success
* Cultivate relationships with and secure business from large national shippers moving air and ocean freight out of the US
* Provide subject matter expertise on export transportation best practices to clients and internal Mohawk stakeholders
* Work closely with Mohawk compliance leaders to ensure Mohawk clients are highly compliant with US Export regulations
* Analyze export market conditions and find new opportunities for service development or innovation
* Provide leadership and sales coaching in order to support branch sales and operations in customer strategy, client retention, implementation and account management for export clients
* Prepare and present reports on sales performance and market trends to senior management
* Being a positive force and collaborative partner in working across departments to ensure a high degree of customer satisfaction
* Travel within the continental United States and occasionally overseas for strategic sales activities will be required
Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Equal Employment Opportunity is The Law
Employee Rights Under the FMLA
Employee Rights - Employee Polygraph Protection Act
Restaurant Area Director
Associate director job in Kansas City, MO
We are seeking a dynamic and driven Area Director who is passionate about people, culture, service excellence, and delivering outstanding food quality.
In this role, you will have the opportunity to lead and inspire restaurant teams, foster a people first environment, and drive operational success.
We are looking for a motivational leader who thrives on developing talent, enhancing guest experiences, and growing alongside a forward-thinking company.
If you're ready to make a meaningful impact and be part of a team that values growth, integrity, and excellence, we want to hear from you!
Job Description:
We are seeking a talented and experienced Area Director to join a Brand based out of Cleveland, OH.
As the Area Director, you will be responsible for leading and directing our store leaders towards operational excellence.
This role requires a self-motivated individual with exceptional organizational skills, adaptability to change, and a creative mindset to overcome challenges while ensuring brand standards and financial success.
You will provide strategic guidance to our team of General Managers ensuring adherence to systems and processes at the store level, while also contributing to the overall vision of the company.
Principal Duties and Responsibilities:
Engage with units and team leaders in a hands-on approach, supporting the field.
Hold all leadership accountable for upholding brand standards.
Mentor all positions within the organization to foster engagement and success, ensuring availability for their development.
Support, reinforce, and align decisions with the unique culture of our company.
Assist General Managers in delivering exceptional guest experiences at our restaurants.
Train and develop General Managers, manage career expectations for the management team, and clearly communicate brand and company standards.
Understand, define, and execute the purpose, requirements, and desired results of all company programs.
Lead the area in implementing these programs, including restaurant marketing, training/talent, and recruiting functions.
Develop and manage business planning processes in collaboration with General Managers, including analyzing external and internal environments to identify areas for improvement and recommending necessary changes.
Take full responsibility for the financial performance of the company, overseeing the financial analysis of individual restaurants and the district, and making recommendations for improvement.
Manage all aspects of the restaurant's EBITDA, including budget planning, management, and performance.
Analyze business trends and financial data to assess and improve performance, both operationally and financially.
Qualifications:
Minimum of 5 years of multi-unit management experience with a proven record of success.
Strong knowledge and skills in analyzing profit and loss statements and the overall financial performance of the company.
Proficiency in staffing with a track record of achieving results.
Familiarity with labor laws.
Additional Requirements:
Must possess the ability to lead, motivate, and empower managers to achieve higher levels of performance.
Ability to align the team with the company's culture by striking a balance between seriousness and fun.
Excellent interpersonal and communication skills.
Willingness to recognize personal shortcomings and actively seek improvement.
Proficient in setting goals, creating plans, and translating plans into action for individual restaurants and the entire district.
Ability to measure performance objectively and subjectively, holding direct accountability to meet performance expectations.
Benefits:
VERY Competitive base salary
Paid weekly
Paid time off
Medical/Dental/Vision Insurance
Long Term Incentive Plan
401K Company Match
Opportunities for Advancement
Quality of life
Equal Opportunity Employer
Parts Distribution Center Director - Bob Howard Parts Distribution Center
Associate director job in Merriam, KS
Group 1 Automotive, Inc., an international Fortune 250 automotive retailer and a leading operator in the automotive retailing industry, is seeking a Parts Distribution Center Director. Group 1 Automotive owns and operates automotive dealerships and collision centers in the United States and United Kingdom. If you are aligned with our values of Integrity, Transparency, Professionalism, Teamwork, and Respect - now might be the time for you to accelerate your career as part of the best company in automotive retail.
Group 1 Automotive is seeking an experienced, highly strategic Parts Distribution Center Director to lead one of the largest automotive parts distribution operations in the country. This role oversees a massive, high-volume distribution environment supporting $31M in active inventory, servicing a diverse customer base including Group 1 dealerships, independent repair facilities, external parts stores, and more.
With 150+ team members across warehouse operations, logistics, deliveries, and support services, this leader will drive operational excellence, innovation, profitability, and best-in-class customer fulfillment. This is a high-visibility, high-impact role for a seasoned leader passionate about operations, logistics, and running a world-class distribution center.
Responsibilities
* Oversee end-to-end operations for one of the nation's largest automotive parts distribution centers.
* Develop and execute strategic plans to optimize throughput, accuracy, and service-level performance. Ensure proper management of $31M+ in inventory, maintaining integrity, accountability, and compliance.
* Lead all warehouse functions including receiving, put-away, picking, packing, shipping, and delivery routing while driving continuous improvement across warehouse layout, workflow design, KPIs, and productivity standards.
* Manage large-scale delivery operations ensuring on-time, damage-free, cost-efficient deliveries. Oversee fleet management, routing systems, transportation partners, and logistics technology.
* Own P&L performance for the distribution center including cost control, labor management, and revenue optimization. Reduce damages, shrink, write-offs, and non-productive inventory while increasing profitability. Track, analyze, and present operational and financial metrics to executive leadership.
* Lead, mentor, and develop a team of 150+ employees, including supervisors, drivers, warehouse associates, and administrative staff. Foster a culture of safety, accountability, teamwork, and continuous improvement. Ensure proper staffing, succession planning, and training programs to support growth and operational demand.
* Champion the adoption and optimization of advanced warehouse technologies including WMS, routing systems, inventory analytics, automation, and scanning tools. Utilizing data insights to enhance decision-making and operational efficiency.
* Collaborate closely with dealership parts managers, and internal leadership. Manage key relationships with vendors, suppliers, and logistics partners.
* Ensure full compliance with OSHA standards, company safety policies, and industry best practices. Promotes a zero-incident safety culture across all teams and shifts.
Qualifications
* 8-12+ years of leadership experience in large-scale warehouse, distribution, logistics, or supply chain operations.
* Proven success managing a high-volume distribution center with 100+ employees. Automotive industry preferred but not required.
* Strong knowledge of logistics, transportation routing, warehouse optimization, and inventory controls.
* Experience working with advanced WMS, data analytics tools, and modern logistics technology.
* Demonstrated ability to reduce shrink/damage and drive profit improvement.
* Strong financial acumen with experience owning or heavily influencing P&L.
* Exceptional leadership, communication, and change-management skills.
* Ability to thrive in fast-paced, high-volume, high-complexity environments.
* NOTE: Position is located in Okalahoma City, OK. Must live in or be willing to relocate to Oklahoma City, OK. Relocation benefits available.
Why Join Group 1 Automotive:
* Competitive pay structure
* Medical, Dental & Vision insurance
* Life, Disability Insurance, Flexible Spending Account, Health Savings Account, etc.
* 401(k) with company match & Employee Stock Purchase Program (ESPP)
* Employee Referral Program
* Employee Vehicle Purchasing Program
* Vacation & Sick Days
All applicants must pass pre-employment testing to include background checks, and drug testing in order to qualify for employment
Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify
Auto-Apply