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Backroom associate vs sales associate

The differences between backroom associates and sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales associate has an average salary of $32,167, which is higher than the $31,395 average annual salary of a backroom associate.

The top three skills for a backroom associate include groceries, customer service and cleanliness. The most important skills for a sales associate are customer service, sales floor, and cash handling.

Backroom associate vs sales associate overview

Backroom AssociateSales Associate
Yearly salary$31,395$32,167
Hourly rate$15.09$15.46
Growth rate--
Number of jobs228,218579,849
Job satisfaction--
Most common degreeHigh School Diploma, 46%Bachelor's Degree, 38%
Average age4141
Years of experience--

What does a backroom associate do?

In retail establishments, a backroom associate processes merchandise from stockrooms to the sales floor. Their other responsibilities include loading and unloading deliveries, inspecting merchandise to ensure its quantity and quality, labeling and tagging items, keeping records of all transactions, and monitoring the inventory of goods. There can also be instances where they must assist clients by answering inquiries and obtaining their orders. Moreover, a backroom associate must maintain an active communication line with staff, coordinating every step of the way for a smooth and efficient workflow.

What does a sales associate do?

Sales associates are responsible for promoting the company's goods or services. They are expected to provide exceptional customer service to prospective buyers. They should be familiar with all features of the company's products or services so that they can answer the customers' inquiries. Sales associates also assist customers in processing their checkouts, refunds, returns, and other needs. They should be customer-oriented, and they should have great communication skills. They should know how to sell their products or services to customers. They are considered the company's representatives on the ground.

Backroom associate vs sales associate salary

Backroom associates and sales associates have different pay scales, as shown below.

Backroom AssociateSales Associate
Average salary$31,395$32,167
Salary rangeBetween $25,000 And $38,000Between $21,000 And $47,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Barclays
Best paying industry-Manufacturing

Differences between backroom associate and sales associate education

There are a few differences between a backroom associate and a sales associate in terms of educational background:

Backroom AssociateSales Associate
Most common degreeHigh School Diploma, 46%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common college--

Backroom associate vs sales associate demographics

Here are the differences between backroom associates' and sales associates' demographics:

Backroom AssociateSales Associate
Average age4141
Gender ratioMale, 76.7% Female, 23.3%Male, 38.4% Female, 61.6%
Race ratioBlack or African American, 10.4% Unknown, 5.1% Hispanic or Latino, 20.4% Asian, 6.9% White, 56.8% American Indian and Alaska Native, 0.5%Black or African American, 10.6% Unknown, 5.1% Hispanic or Latino, 21.4% Asian, 6.9% White, 55.4% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between backroom associate and sales associate duties and responsibilities

Backroom associate example responsibilities.

  • Receive, inspect and store groceries.
  • Unload the Walmart trucks as they come in with the supplies from the warehouses.
  • Pull, stock and restock electronics and entertainment, operate Rf unit, perform inventory
  • Work with general merchandise, produce and groceries with the quality of the product in mind.
  • Assist customers when ever need and focuse on Walmart Backroom inventory and handling of incoming merchandise.
  • Use RF scanner to pull items from backroom and to find where items go on the sales floor.
  • Show more

Sales associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Gain experience with credit cards, mathematics, as well as customer service.
  • Utilize forklift, order picker reach truck, electric ladder, or roll ladders to transfer merchandise to the sales floor.
  • Create Facebook page for Ohco Import/Export division.
  • Increase sales by upselling products and follow up sales calls.
  • Assist customers with the purchase of the perfect piece of jewelry
  • Show more

Backroom associate vs sales associate skills

Common backroom associate skills
  • Groceries, 24%
  • Customer Service, 13%
  • Cleanliness, 9%
  • Customer Merchandise, 8%
  • Outbound Shipments, 7%
  • Safety Equipment, 7%
Common sales associate skills
  • Customer Service, 15%
  • Sales Floor, 13%
  • Cash Handling, 9%
  • Retail Sales, 9%
  • Loss Prevention, 7%
  • Basic Math, 5%