Banquet waiter/waitress vs shift leader and server

Differences between banquet waiter/waitress and shift leader and server duties and responsibilities

Banquet waiter/waitress example responsibilities.

• Set up, work in, and manage the private room events as both bartender and waiter.
• Start bartending for a short period of time here as well.
• Maintain cleanliness of work area (before, during, and end of work period).
• Specialize in individual service techniques including French, Russian, family style, buffets and plait.
• Set up and tear down all cater functions, such as wedding, conferences and buffets.
• Recommend and present numerous champagne and wine selections while providing excellent bottle service.
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Shift leader and server example responsibilities.

• Provide customers with a great dining experience while serving or bartending.
• Accommodate individual needs such as food allergies, drink preferences, and make suggestions.
• Coach server team in upselling techniques to maximize ticket totals / high service standards.
• Cater to their dining and bartending needs, while suggestively selling new items on the menu.
• Recognize for exceeding sales goals on a consistent basis by upselling, suggestively selling and cross-selling.
• Create delicious tasting food items and be responsible for knowing how to run the (POS) system.
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