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Bilingual customer service jobs in Clute, TX

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Bilingual Sales Representative
  • Customer Service Specialist

    ESP Enterprises Inc. 4.5company rating

    Bilingual customer service job in Pasadena, TX

    Full-Time | Onsite (Pasadena, TX) Schedule: Monday-Friday | 8:00 AM - 5:00 PM Pay: $20-$25/hour (based on experience) We are partnering with a leading manufacturer in the precision measurement and industrial tooling space to hire a highly organized, customer-focused Customer Service Specialist. If you thrive in a fast-paced environment, love solving problems, and take pride in delivering white-glove service - this role is for you. Position Summary The Customer Service Specialist will serve as a primary point of contact for customer inquiries, concerns, and order requests. This role manages quotes, processes orders, monitors order status, and ensures a seamless customer experience from start to finish. You'll work cross-functionally with operations, shipping, production, and sales to keep customers informed and supported. Key Responsibilities Communicate with customers regarding expedited and standard orders via phone and email Respond promptly to inquiries, quotes, order statuses, and internal questions Enter quotes, process orders, and flag emails for sales coordination Maintain accurate records of customer interactions and required follow-up Collaborate with Production and Shipping to relay updates, changes, and delivery details Verify customer requirements to ensure order accuracy Support additional tasks and administrative duties as assigned Qualifications & Skills Highly organized with strong attention to detail Demonstrated ability to process customer requests accurately and efficiently Strong communication skills - verbal, written, and active listening Ability to multitask and prioritize in a high-volume environment Customer-first mindset with a professional, team-oriented approach Reliable, punctual, and committed to strong work ethic Eagerness to learn, take direction, and develop new skills Experience & Requirements High school diploma required; college degree preferred 1-2 years of customer service experience, ideally in manufacturing or a related environment Strong data entry and typing accuracy (up to 75% of role is documentation) Experience with CRM or MRP systems preferred Ability to communicate professionally with customers via phone, email, and in person Adaptable and able to thrive under pressure
    $20-25 hourly 3d ago
  • Insurance Customer Service

    Oscar Meza Allstate Insurance Agency

    Bilingual customer service job in Pasadena, TX

    Job Description Join the Oscar Meza Allstate Insurance Agency where your skills in customer service can thrive in a positive and welcoming environment. Located in the vibrant city of Pasadena, Texas, our agency prides itself on delivering outstanding service to our clients. As an Insurance Customer Service Representative, you will be an integral part of our team, dedicated to providing exceptional support and care to our valued policyholders. Your role is crucial, as you will be the first point of contact, ensuring that every client receives prompt, thorough, and friendly assistance. Our agency is committed to fostering a supportive atmosphere where teamwork and personal growth are encouraged. If you are passionate about helping others, detail-oriented, and eager to become part of a dynamic agency that values its team as much as its clients, we invite you to apply and contribute to our ongoing success. Benefits Annual Base Salary + Commission + Bonus Opportunities Health Insurance Life Insurance Mon-Fri Schedule Hands on Training Career Growth Opportunities Appreciation Lunches Flexible Schedule Weekly Team Meetings Weekly bonus opportunities Responsibilities Client Interaction: Respond promptly to customer inquiries via phone, email, and in-person. Information Dissemination: Provide accurate information regarding insurance policies, coverage, and claims processes. Issue Resolution: Address client issues and concerns, escalating to the appropriate department when necessary. Documentation: Accurately document all client interactions and maintain up-to-date customer records. Policy Adjustments: Assist clients with policy modifications based on their evolving needs and circumstances. Feedback Gathering: Solicit and compile client feedback to enhance service delivery and customer satisfaction. Requirements Experience: Previous experience in customer service, preferably within the insurance industry. Communication Skills: Strong verbal and written communication skills are essential. Problem-solving: Ability to resolve customer queries efficiently and effectively. Customer Focused: Demonstrated commitment to exceptional customer service. Organizational Skills: Strong ability to multitask and prioritize effectively. Technical Skills: Proficiency with basic computer applications and familiarity with insurance software is an advantage. Team-Oriented: Ability to work collaboratively and build positive relationships with colleagues. Resilience: Capacity to handle a fast-paced work environment while maintaining high customer satisfaction. *Licensed Preferred* if not will assist within 30 days
    $27k-55k yearly est. 7d ago
  • Customer Coordinator - II

    Camin Cargo Control Inc. 4.5company rating

    Bilingual customer service job in Pasadena, TX

    Job DescriptionCustomer Coordinator II Camin Cargo Control is a value-based organization that stands for more than just providing mission critical services. The Company's core principles of fairness, integrity and excellence have been the foundation upon which the organization was built. Fairness: Approach situations in an open, consistent, and ethical manner with fairness, sincerity, and honesty Integrity: Create an empowered, engaging, and accountable culture focused on client service Excellence: Always strive for excellence through continuous process improvement, best practices to achieve superior results and the creation of opportunities to benefit all stakeholders Position Summary This position is based in the branch office and functions as primary liaison between the Inspector Coordinator and the Customer and coordinates day to day customer relations with customers. Responsible for ensuring that Company personnel and resources meet the job requirements as communicated by the customer. Has the authority and responsibility for front filling for an Operations Manager in their absence. Minimum Requirements Requires a H.S. Degree (or equivalent) and a minimum of three years Relevant and increasingly responsible experience in field inspection services and/or knowledge of various product specifications in the petroleum industry. Must demonstrate strong evidence of judgment and effective managerial and inter-personal skills. Responsibilities Functions as Point of Contact and the Company's representative to customers to ensure their satisfaction with Camin Cargo's performance. Communicate with customers regarding information relating to field measurements, lab testing and providing job progress updates. Developing and recommending solutions to unusual customer demands and requirements that advance the Company's business interest and at the same time satisfy the customer. Reviews and evaluates the customer's nomination (purchase order) for completeness and accuracy and for the Company's ability to meet customer requirements. Reviews customer's job requirements with Inspector Coordinator or Laboratory Coordinator to ensure that the customer's requirements are properly addressed on time. May communicate directly to the Inspector or Laboratory Technician as necessary. Receives, analyzes, compiles, and verifies data resulting from field measurements and laboratory testing, and prepares or supervises the preparation of the applicable reports for the customer to ensure that the customer nomination and guidelines have been performed and completed. Has authority and discretion to resolve, in fiscally responsible manner, customer complaints using superior negotiating and customer relations skills, under minimal supervision. Interprets, administers, and applies policies of the Company to resolve disputes or customer dissatisfaction. Using advanced knowledge gained in the field and / or the laboratory, identifies the root causes of quality system problems (customer, terminal or company system) in respective areas of responsibility and uses good judgment to independently troubleshoot, initiate, recommend, and/or implement timely solutions to the problems. Performs or shares scheduling and job assignment duties during non-working hours, weekends and holidays. Attends and participates in branch management meeting Fitness for Duty - Physical Demands This position will be in an office setting, but field work may be required. Ability to occasionally lift up-to-50 pounds, push & pull, reach overhead, stoop & squat, and wear protective equipment if required. This document contains Confidential and Proprietary information which is the property of Camin Cargo Control. None of the information contained herein may be disclosed, reproduced, distributed or used without prior written consent from Camin. All rights reserved.
    $34k-45k yearly est. 15d ago
  • Customer Care/ Order management

    Collabera 4.5company rating

    Bilingual customer service job in Deer Park, TX

    Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom). We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 50 offices across the globe with a presence in ten countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognition --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Position details: Industry: Oil & Gas Job Title: Customer Care Specialist Location: Deer Park, TX 77536 Role Summary: The Customer Care Specialist will be a critical member of the Customer Care team, having direct and immediate effects on financial performance, growth & customer loyalty. The successful candidate will be responsible for flow quotation, order booking, order managements and customer communications. In this role, the individual will make decisions and drive actions to resolve issues preventing on time completion of quotes and orders under their care. Qualifications Qualifications/ Requirements: Bachelors/Associates degree from an accredited university or college (or High School Diploma / GED with a minimum 4 years of experience in a sales or customer care experience in oil & gas, power, heavy equipment, or automation & controls product planning and/or customer service capacity) Minimum 2 years of sales or customer care experience in oil & gas, power, heavy equipment, or automation & controls Knowledge of Order Management processes SAP ERP Experience strongly preferred Materials Resource Planning (MRP) / Enterprise Resource Planning (ERP) knowledge Additional Information If you want to know more and apply, please connect with: Niraj Singh **************************** ************ ************************************************
    $25k-31k yearly est. Easy Apply 60d+ ago
  • Bilingual Loan Sales Representative - Missouri City, TX

    1St. Franklin Financial 4.4company rating

    Bilingual customer service job in Missouri City, TX

    Join the 1 st Franklin team as a Loan Sales Representative. This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Loan Sales Representative is knowledgeable of features of products and services to drive that exceptional customer experience. The LSR interviews customers utilizing professionalism, patience, curiosity, and a results-oriented manner. Principal Accountabilities and Key Activities Recommends product and services to support individual, branch sales goals, and customer expectations Markets branch products and services to customers and potential customers Conducts assigned collection calls of customer accounts to arrange payment Seeks opportunities to originate new loans with new and existing customers Develop knowledge of credit underwriting methods and sales tools Ensures customer information is correct and documents interactions Consistently meets or exceeds branch and individual goals Conducts dialogues with customers to identify and respond to needs in a timely and efficient manner Builds internal and external relationships Ensures customer confidentiality and privileged information is maintained Adheres to all 1FFC policies and procedures dialogues Complies with all State and Federal regulations Participates in personal development Exhibits knowledge of all 1FFC products Seeks additional opportunities and responsibilities Education, Qualifications and Experience High School Diploma or equivalent Serving our customers by working onsite at the branch office is an essential function of this job (working from home is not permitted under any circumstances) Bilingual (Spanish/English) Ability to meet current Licensing requirements of various States and Federal regulators Demonstrate the ability to analyze relevant information and apply individual judgment Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings Ability to maintain confidential business and personal information Action and result focused Strong communication skills (verbal / written) Proficient with MS Office Suite products Desirable: Must possess a valid driver's license and the ability to operate an automobile About Us: 1 st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 350 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.
    $44k-72k yearly est. 1d ago
  • Customer Centre Representative

    Zone It Solutions

    Bilingual customer service job in Texas City, TX

    Job Description We are looking for a number of Customer Centre Representatives. You will be working for an industry leader in the BPO space and helping their clients. We are expecting a large number of applicants, so please be patient with us, and will revert as soon as we can. Requirements As part of the day-to-day operations, the associates will be expected to perform the following: Manage customer accounts for their end-to-end service activation. Informing customers about the process scheduling of appointments and service activation Effective and efficient use of all relevant systems to access information and provide relevant solutions for the customer Engage customers by utilizing effective questioning techniques to identify issues Time management and the ability to prioritize workloads to meet targets Meet all productivity and quality performance measures related to the role To be successful you will have: Proven experience working in a fast-paced call center or customer service environments Customer-centric and should be committed to improving customer experience. Possess effective problem-solving skills and have the ability to deliver timely resolution. Ability to work under pressure and handle difficult customers. Ability to communicate effectively with customers, Field Technicians, and Personnel from other parts of the business. Analytical and technical skills (e.g. database, telecommunication systems), technically appropriate communication skills, clear understanding of all processes/work instructions, and an understanding of network and products specific to the role Excellent listening skills, being able to listen effectively and understand customers' issues. Benefits About Us We specialize in Digital, ERP, and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need. If you are looking for new opportunities, send your profile at *******************************. Also follow our LinkedIn page for new job opportunities and more. Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We encourage applications from a diverse array of backgrounds, including individuals of various ethnicities, cultures, and linguistic backgrounds, as well as those with disabilities.
    $31k-51k yearly est. Easy Apply 26d ago
  • Customer Service Agent

    Remote Career 4.1company rating

    Bilingual customer service job in Texas City, TX

    Customer Service Agent - Remote Data Entry Clerk This is your opportunity to start a long-lasting profession with unlimited opportunity. Find the freedom you've been looking for by taking a moment to complete our online application. Benefits: Excellent weekly pay Safe work environment Multiple shifts are readily available from early morning to night and no experience is needed. You will have sufficient opportunity for growth Part-time readily available - select the days you want to work A dedication to promote from within Responsibilities: Must be able to perform duties with or without sensible accommodation Perform all other responsibilities as appointed Assist in developing a positive, professional and safe workplace Qualifications: No experience, Willing to train Ability to work within recognized turnaround times Must have outstanding interpersonal skills and the ability to arrange simultaneous tasks Ability to translate and apply company policies and procedures Excellent verbal and written communication skills Ability to work both independently and within a team environment Ability to remain organized, regard to detail, follow directions and multi-task in a professional and efficient way
    $25k-32k yearly est. 60d+ ago
  • Advancement Services Specialist

    College of The Mainland

    Bilingual customer service job in Texas City, TX

    * Associate degree in a related field or a minimum of sixty-five (65) college credits hours. * Two years of database management experience including data query, reporting, and analysis. * Two years of related fundraising support services experience. Preferred Education/Training/Experience * A bachelor's degree in finance, business, accounting from an accredited college or university. * Three + years of experience in Raiser's Edge or similar donor CRM. Experience working in higher education, optimally in higher education. Minimum Knowledge & Skills * Strong emphasis on data entry, data accuracy, and data management. * Knowledge of accounting or bookkeeping principles is required. * Ability to generate, interpret, and distribute reconciliation and analytical reports. * Ability to multi-task, meet deadlines, and work collaboratively. * Ability to work with confidential information with discretion. * Ability to evaluate complex problems and complicated challenges to provide solutions that will achieve broad objectives. Experience in taking initiative to solve issues. * Proficiency with Microsoft Office Suite and ability to navigate through computer database systems and software. * Have strong organizational skills with strong attention to detail. * Have excellent customer services skills. * Have ability work outside normal business hours. Preferred Knowledge & Skills * Experience in non-profit advancement, donor relations, financial reporting. * Skilled in collaborating with CPAs and tax professionals to manage audits and ensure compliance. * Proficient in task automation and report generation using Blackbaud's Raiser's Edge, and Financial Edge * Experience working in higher education with a general knowledge of college programs, requirements, policies, and procedures. * Strong interpersonal skills with persistence and follow-through when working with diverse groups, including students, faculty, staff, and community members. * Advanced computer literacy, with strong preference for experience in Financial Edge, Raiser's Edge, or other relational donor databases. Licensing/Certification Requirements N/A Job Duties Data Management, Data Entry, System Administration, and Stewardship Support * Serve as the primary administrator for Financial Edge and Raiser's Edge, managing system functionality, user permissions, configuration, and data integrity. * Enter, audit, and maintain all data in the Foundation's database systems, ensuring accuracy, completeness, and adherence to best practices in gift processing and donor record management. * Conduct routine data entry, data imports, data cleanup, and system audits to maintain high-quality donor and prospect data. * Manage and maintain demographic, biographical, giving history, and relationship records for all donors, prospects, and constituents. Gift Processing, Reconciliation, and Reporting * Accurately and efficiently enter all gifts into the database and generate acknowledgment letters within established timelines. * Perform daily, weekly, and monthly reconciliation of donor and gift records with Financial Edge and accounting records; produce reconciliation reports as required. * Develop, generate, and distribute a wide range of donor, fundraising, financial, and reconciliation reports, including bi-weekly and monthly reports for the Executive Director. * Recommend and help implement improved procedures for receiving, tracking, and allocating donated funds to ensure compliance and proper documentation. * Perform data queries, reporting, and analysis to strategically advance the fundraising objectives of the department. Prospect Research and Donor Management * Conduct proactive and reactive prospect research using subscription databases and free information sources. * Develop detailed prospect profiles and collaborate with fundraising officers to determine the appropriate ask amount and cultivation strategies. * Work with Foundation staff to refine and expand the Foundation's prospect database. Data Analysis and Foundation Support * Prepare analytical reports on donor behavior, giving trends, and prospect activity using Financial Edge, Raiser's Edge, and other data tools. * Create briefing sheets for college events and external meetings. * Assist with preparation of materials for Foundation Board meetings, bookkeeper, and external auditor. * Support stewardship activities and donor relations in collaboration with the Executive Director and fundraising officers. * Performs other duties as assigned by the Executive Director. Physical Requirements No or very limited exposure to physical risk. Work is normally performed in a typical interior/office work environment. Sitting at a computer for extended periods. Lifting up to 20lbs when handling files/records Minimum Salary Range $47,781 Mid Point Salary Range . Maximum Salary Range $59,726 Posting Open Date 12/11/2025 Posting Close Date Posting Will Be Open Until Filled Yes Special Instructions to Applicant EEO Statement College of the Mainland is an affirmative action/equal opportunity institution and does not discriminate on the basis of race, color, sex, age, national origin, religion, disability or veteran status. College of the Mainland does not discriminate on the basis of disability in the recruitment and admission of students, the recruitment and employment of faculty and staff, and the operation of its programs and activities, as specified by federal laws and regulations within Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990 and 1992. Quick Link to Share for Direct Access to Posting **********************************
    $47.8k-59.7k yearly 7d ago
  • Customer Service Representative I

    Southwest Water Texas 4.1company rating

    Bilingual customer service job in Sugar Land, TX

    Nexus Water Group is a leading regulated water and wastewater utility serving more than 1.3 million people across 20 U.S. states and 2 Canadian provinces. "Nexus" means connection. Through the essential water and wastewater services we deliver, we have a very personal connection to the people, businesses, and communities we serve. This is why our operations are locally led and managed. Every day, over 1,300 professionals deliver vital, safe, and reliable service through over 670 water systems and 360 wastewater systems. Purpose of the Job Is responsible for providing excellent customer service and support to customers by handling inquiries, complaints, and requests, and ensuring customer satisfaction by addressing their needs in a timely and professional manner. The role may assist with order processing, service information, troubleshooting, and resolving issues to maintain positive customer relationships. Strong communication skills, problem solving abilities, and a customer-centric mindset are essential for success in this role. Job Responsibilities Follow process workflows Handle cash payments Perform billing functions Provide quality customer service Respond to inquiries Competencies Delivering High Quality Work Supporting Coworkers Communicating Effectively Serving Customers Education H.S. Diploma or GED in General Certifications Physical Requirements Office-Based Role Work Experience 1 year in customer care is required. We are a proud Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any characteristic or condition protected by Federal, state, or local law. We are an E-Verify participating employer.
    $32k-38k yearly est. 4d ago
  • Customer Service Agent

    FF Inc.

    Bilingual customer service job in Pearland, TX

    Job DescriptionCustomer Service Agent Job Type: Full-Time& About the Role We are seeking a dedicated and enthusiastic Customer Service Agent to join our growing team. This role is ideal for someone who enjoys interacting with people, delivering solutions, and creating positive experiences. As a Customer Service Agent, you will be the first point of contact for customers-helping them navigate questions, products, services, or general support needs. You will play a key role in maintaining customer satisfaction by providing accurate information, resolving concerns promptly, and ensuring that every interaction reflects our commitment to quality service. This is a great opportunity for candidates looking to build a long-term career in customer support, hospitality, retail, or client relations. Key Responsibilities Provide exceptional customer service by greeting customers, answering questions, and addressing needs in a friendly, professional manner. Assist with product or service information, explaining features, pricing, and policies clearly. Troubleshoot and resolve customer concerns, escalating issues when necessary to supervisors or specialized departments. Process payments, orders, account updates, or returns (if applicable). Maintain accurate records of customer interactions within the CRM or ticketing system. Support daily operations, including inventory checks, opening/closing procedures, or administrative tasks. Maintain a clean, organized, and welcoming environment for customers. Follow company guidelines, policies, and scripts to ensure consistency and compliance. Contribute to team performance goals by meeting service quality standards, handling a high volume of interactions, and helping optimize customer satisfaction. Qualifications Excellent verbal communication and interpersonal skills. Ability to stay calm and professional in fast-paced or high-volume environments. Strong problem-solving abilities with attention to detail. Basic computer literacy, including navigating systems, typing, or updating records. Dependable, punctual, and committed to teamwork. Prior customer service, retail, hospitality, or call center experience is helpful but not required-training is provided. Who Succeeds in This Role This position is perfect for individuals who enjoy helping people, solving problems, and creating meaningful interactions. You'll thrive here if you're positive, patient, detail-oriented, and comfortable speaking with a variety of customers. Whether you're starting your career or looking to grow within customer service, this role provides stable, rewarding, hands-on experience.
    $23k-30k yearly est. 15d ago
  • HP Customer Sales Representative

    2020Companies

    Bilingual customer service job in Pearland, TX

    Job Type: Regular Become a part-time HP Customer Sales Representative! Pay: $19.00 per hour based on location and candidate experience Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week) About the Position HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees. Day-in-the-Life Demonstrate HP products at a big box retail store Engage and build rapport with customers by creating a memorable experience Responsible for maintaining professional relationships with management and staff within assigned store Train retail store associates on HP products and services Maintain displays for cleanliness, functionality, and demo-readiness Responsible for reporting and competitive insights What's in it for you? Stable, weekly schedule Next day pay on-demand with DailyPay Friday, Saturday, or Sunday availability Paid training completed online $25 per month Technology Reimbursement Represent one of the most environmentally friendly companies worldwide I'm Interested! What Qualifications Do I Need? Be a problem-solving, tech-savvy enthusiast Have an outgoing personality and be eager to learn Be comfortable engaging with customers and demonstrating products with training Ability to engage in a selling process that overcomes objections and connects with customer needs Retail experience or customer service experience in electronics, tech or wireless a plus Training or product demonstration experience a plus 1-year job experience required About Company 2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems. #TAYNP Job Description: Sell products and services in a retail store, kiosk, and/or event environments Maintain professional interaction with both customers and fellow employees Meet or exceed personal sales goals on a monthly basis Courteously welcome customers and offer assistance Direct customers by escorting them to displays; assess needs and suggests products to fit those needs Advise customers by providing information on products and services Help customers make selections by building customer confidence Accurately document and report sales Contribute to team effort by accomplishing related results as needed Responsible for accurately tracking and communicating all activity to Retail Operations Ensure work station/kiosk is clean, well-organized, functional and presentable at all times Responsible for submitting all paperwork completely and accurately Performance Measurements: Regular and prompt attendance Meet established monthly/weekly sales quota/goals Customer/client satisfaction based on rejection percentage and substantiated complaints Qualifications: High school diploma or equivalent required Six (6) months prior sales, retail, telecom or marketing experience Demonstrated knowledge of products and services Excellent communications, presentation, interpersonal and problem-solving skills Impeccable integrity and commitment to customer satisfaction Ability to multi-task in a fast-paced, team environment Must be available to work evenings, weekends and holidays as needed Ability to maintain customer confidentiality What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020's Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
    $19 hourly Auto-Apply 7d ago
  • Customer Service

    Alltex Staffing & Personnel

    Bilingual customer service job in Pasadena, TX

    All Tex Personnel Inc. Job Order: Customer Service Representative FLSA Status: Non-Exempt Department: Sales Reports to: Sales Manager Schedule: Monday-Friday, 8:00 AM 5:00 PM Interact with customers via phone and email to provide and process information in response to inquiries, concerns, and requests about products and services. Responsible for entering quotes, processing orders, and assisting customers with order status. Role Qualifications Highly organized and detail-oriented, with strong follow-through on tasks and requests Demonstrated ability to process customer requests quickly and accurately Eagerness to learn, take direction, and continuously develop new skills Proven ability to deliver exceptional customer service through both email and phone communication Skilled at managing multiple priorities in a dynamic, fast-paced environment Excellent communication skills, with the ability to listen actively and convey information clearly Strong interpersonal skills and a collaborative attitude toward team success Reliable, punctual, and committed to a strong work ethic and consistent attendance ️ Primary Responsibilities Interface with customers regarding expedited and regular orders via phone or email Respond promptly to all customer inquiries, including quotes, order status, and internal questions Maintain records of customer interactions and follow up as needed Coordinate with Production and Shipping on behalf of customers regarding order changes Process orders, issue quotes, and manage flagged emails in the sales inbox Evaluate customer requirements to ensure order accuracy Perform other duties as assigned Essential Skills and Experience High school diploma or equivalent required; college degree preferred 12 years of customer service experience preferred Excellent verbal and written communication skills Strong typing and data entry skills (up to 75% of the role) Experience with MRP and CRM systems preferred Well-organized with effective time management skills Fast, accurate, and detail-oriented Professional demeanor in all customer and team interactions Adaptable and able to perform under pressure ️ Physical Demands / Work Environment Physical Demands: Prolonged periods of sitting Frequent use of phone and office equipment (computers, printers, copiers, fax machines) Clear verbal communication required to convey information effectively Work Environment: Moderate noise level typical of an office setting General Sign-Off The employee is expected to adhere to all company policies and act as a role model in compliance with those policies. Acknowledgment: I have read and understand the job description and expectations outlined above. Package Details
    $23k-31k yearly est. 53d ago
  • Service Execution Specialist

    Emerson 4.5company rating

    Bilingual customer service job in Pasadena, TX

    The Service Execution Specialist plays a crucial role to the Lifecycle Services Rapid Response Center service model, managing nearly every aspect of customer orders. In this role, you will be responsible for executing sourcing plans, production coordination, work-in-process tracking, manufacturing performance reporting, and supporting quality assurance processes. With general supervision, you will act as the primary liaison between Premier Service Providers, suppliers, internal Rapid Response Center site management, and as needed, Final Control product engineers. In This Role, Your Responsibilities Will Be: Be responsible for parts order execution and entry including price review, delivery, release and work scope/planning activities Works closely with operations team on scheduling of work and ensuring material sourcing plans support customer promise dates Transacts basic buying and planning responsibilities using AXIOM and Oracle systems Ability to facilitate technical question and answers between customers, Emerson engineering resources and other stakeholders Communicate with the sales channel and service center team while simultaneously ensuring that expectations and commitments are met consistently and within acceptable time frames Source, procure and expedite parts and materials needed and forecast needs for peak periods Enter orders accurately and efficiently into database systems for tracking, inventory, history, etc. Issue Purchase Orders and Work Orders while properly adhering to policy guidelines Negotiate with vendors and suppliers to assure the best price for required delivery and research/develop sources and alternatives when vital Remain up to date on all progress of service projects and negotiate delivery prior to order entry and advising sales channels/customer of delays Adhere to all safety, quality, company rules and regulations and participate in Safety, Quality and Activities Committees Be responsible for personal safety and fellow team member safety while maintaining excellent housekeeping standards Who You Are: You build and deliver solutions that meet customer expectations, effectively communicate in various settings, and stayed productive and aligned with your goals. For This Role, You Will Need: High School Graduate/GED Excellent written and verbal communication skills Strong customer service, time management, problem solving, organizational, interpersonal and multi-tasking abilities Technically savvy with MS Office Suite (Word, Excel, PowerPoint, Access, etc.) Legal authorization to work in the United States Preferred Qualifications That Set You Apart: Associate's or Bachelor's Degree in a related field Prior experience with process controls, technical, industrial, mechanical, manufacturing or related industries Experience with a Relational Database Management System (such as Oracle) Our Culture & Commitment to You: We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide, a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers. The philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson. Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training. #LI-BS
    $27k-34k yearly est. Auto-Apply 60d+ ago
  • Call Center Representative

    Cellular Sales Verizon Authorized Retailer 4.5company rating

    Bilingual customer service job in Pasadena, TX

    Call Center Representative Customer Service | Business Development Cellular Sales is Growing! Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best? We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+. JOB DESCRIPTION Summary/Objective Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. Essential Functions Follow up on distributed leads Generate store traffic and contribute to the markets success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character Competencies Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands Must be able to sit for long periods of time The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Position Type/Expected Hours of Work This is a full-time position. Travel No travel is expected for this position. Required Education and Experience High School diploma or GED Preferred Education and Experience Previous office experience Proficient in Microsoft Office Knowledge of customer service principles and practices Experience in a call center or customer service environment Data entry and typing skills (including 10 key) Essentials Positive attitude High school diploma or equivalent; college degree preferred Minimum two years of related work experience Effective communication skills Interest and understanding of technology products and services Business ownership mentality Compensation The highest in the wireless industry
    $26k-31k yearly est. 5d ago
  • Restoration Company Call Center Sales Rep

    Servpro of Sugar Land-8761

    Bilingual customer service job in Sugar Land, TX

    Job DescriptionBenefits: 401(k) Bonus based on performance Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Servpro Team Hart is hiring a Restoration Call Center Sales Rep. Location: Sugar Land, TX Employment Type: Full-Time About the Role We are seeking a motivated, customer-focused individual to serve as the first point of contact for our restoration company. In this role, you will answer inbound calls, qualify potential customers, convert inquiries into scheduled jobs, and support our team by coordinating service appointments. You play a key role in creating a positive first impression and driving business growth. Key Responsibilities Answer inbound calls promptly and professionally. Provide excellent customer service with empathy, especially during emergency-related calls. Gather detailed information about the customers restoration needs (water, fire, mold, etc.). Qualify and convert leads into scheduled on-site assessments or service appointments. Enter customer information and job details into our CRM/job management system. Coordinate schedules with field technicians and ensure efficient job routing. Follow up on open leads and maintain a strong pipeline of potential jobs. Communicate with customers regarding appointment reminders, arrival times, and status updates. Assist with basic administrative duties as needed. Qualifications Prior experience in customer service, call intake, dispatching, or sales (restoration or home services preferred). Strong communication and active listening skills. Ability to remain calm and helpful during high-stress or emergency calls. Comfortable with sales-style conversations and confident in converting leads. Strong attention to detail and organizational skills. Basic computer proficiency; experience with CRMs is a plus. What We Offer Pay listed is for hourly work only; commissions on sold leads is not in that figure! Training and support in restoration industry services. Opportunities for growth within the company. A supportive team environment where your contributions matter. Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them. In this role, you will give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise.
    $24k-32k yearly est. 7d ago
  • Wealth Management Client Associate (FP)

    Bank of America 4.7company rating

    Bilingual customer service job in Pasadena, TX

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients. Responsibilities: Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset Skills: Account Management Client Management Customer and Client Focus Issue Management Oral Communications Business Development Client Solutions Advisory Pipeline Management Prioritization Administrative Services Emotional Intelligence Referral Identification Written Communications Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - CA - Pasadena - 800 E COLORADO BLVD (CA9810) Pay and benefits information Pay range$25.00 - $37.00 hourly pay, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
    $25-37 hourly Auto-Apply 60d+ ago
  • Captain - Customer Service

    Daveandbusters

    Bilingual customer service job in Friendswood, TX

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $11.25 per hour Salary Range: 7.25 - 11.25 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-11.3 hourly Auto-Apply 60d+ ago
  • Reservations Agent- Hotel Galvez & Spa

    Hotel Galvez & Spa

    Bilingual customer service job in Galveston, TX

    RESERVATIONS AGENT DEPARTMENT: Guest Services REPORTS TO: Front Desk Manager STATUS: Non-exempt The Reservations Sales Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue according to company standards. QUALIFICATION STANDARDS Education & Experience: · High School diploma or equivalent required. · Experience in a hotel is required. · College course work in related field helpful. Physical requirements: · Flexible and long hours sometimes required. · Sedentary work - Exerting up to 10 pounds of force occasionally, and/or negligible amounts of force frequently or constantly to lift, carry, push, pull or otherwise move objects. General Requirements · Maintain a warm and friendly demeanor at all times. · Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. · Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. · Must be able to multitask and prioritize departmental functions to meet deadlines. · Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. · Attend all hotel required meetings and trainings. · Maintain regular attendance in compliance with company standards, as required by scheduling, which will vary according to the needs of the hotel. · Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. · Comply with company standards and regulations to encourage safe and efficient hotel operations. · Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. · Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. · Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. · Must be able to cross-train in other hotel related areas. · Must be able to maintain confidentiality of information. · Must be able to show initiative, including anticipating guest or operational needs. · Must have demonstrated ability to use multiple computer programs of varying levels of complexity. · Perform other duties as requested by management. Fundamental Requirements · Answer all incoming calls promptly, in an attentive, courteous and efficient manner. · Answer guest inquiries about hotel services, facilities and hours of operation. · Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times. Up sell rooms when possible. · Enter reservations into the computer according to standard operating procedures. · Communicate and work closely with the Sales Department to build group blocks and enter group bookings. · Maintain availability calendar and communicate all relevant information to the Front Desk staff. · Maintain accurate files and reports. · Handle all special reservations, to include V.I.P. reservations, packages and discounts. · Monitor daily sales activity and alert front office team of sold out nights, group status and possible problem situations. · Post no-show revenue daily, if required at property. · Be able to perform all duties of Guest Services Agent and assist at front desk as required by Hotel Management. · Communicate availability to wholesalers. · Call for occupancy at area hotels. · File reservations and group contracts. · Review Reservations logbook and Guest Request log on a daily basis. · Send confirmations. · Process advance deposit/balance sheet. · Process brochure requests. · Assist with processing travel agent commissions as requested.
    $26k-32k yearly est. 60d+ ago
  • Bilingual Call Center Representative I

    Southwest Water Texas 4.1company rating

    Bilingual customer service job in Sugar Land, TX

    For over 50 years, Texas Water Utilities has been a trusted provider of water and wastewater utility services. Today, we serve over 143,000 customers in 207 Texas communities. Our service area reaches throughout the state of Texas from Mitchell County in central Texas to Matagorda on the Gulf Shores. It all starts with our people - proud members of their communities, dedicated to delivering safe, reliable, and cost-effective water utility services. Overview This position is intended to perform Customer Care Functions at an entry level. This position requires significant direction from more experienced department personnel. This position will solicit approaches for performing Customer Care Functions from the more experienced members of the Customer Care team, and seek approval before making changes. What We Offer * 401k Company Match: 100% of the first 4% of your eligible compensation contributed to the Plan * Vacation Accrual: Starting at 3 weeks per year * Holidays: 10 company-paid holidays per year * Floating Time: 16 hours of paid floating time per year * Additional Benefit Plans include Medical, Dental, Vision, Company-Paid Life Insurance and more * Training, Professional Certifications, and Education Allowance What You'll Do ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. This position will be willing and able to perform the following duties and others as assigned: * Receives, evaluates, and answers customer inquiries (phone or correspondence) in a courteous, professional, and timely manner. * Processes service orders to the field, taking ownership of the customer inquiry to provide complete customer satisfaction. * Estimate adjustments to consumption and escalate to the manager to provide credit adjustments. * Make outbound calls to customers as necessary. * Works within established guidelines and policies. What You'll Bring Education * High School Diploma or GED Work Experience * 1 year of directly related experience in customer care. * Must be biligual Work Environment Office Based Role We are a proud Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any characteristic or condition protected by Federal, state, or local law. We are an E-Verify participating employer.
    $32k-39k yearly est. 18d ago
  • Call Center Representative

    Cellular Sales Verizon Authorized Retailer 4.5company rating

    Bilingual customer service job in La Marque, TX

    Call Center Representative Customer Service | Business Development Cellular Sales is Growing! Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best? We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+. JOB DESCRIPTION Summary/Objective Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. Essential Functions Follow up on distributed leads Generate store traffic and contribute to the markets success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character Competencies Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands Must be able to sit for long periods of time The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Position Type/Expected Hours of Work This is a full-time position. Travel No travel is expected for this position. Required Education and Experience High School diploma or GED Preferred Education and Experience Previous office experience Proficient in Microsoft Office Knowledge of customer service principles and practices Experience in a call center or customer service environment Data entry and typing skills (including 10 key) Essentials Positive attitude High school diploma or equivalent; college degree preferred Minimum two years of related work experience Effective communication skills Interest and understanding of technology products and services Business ownership mentality Compensation The highest in the wireless industry
    $26k-31k yearly est. 27d ago

Learn more about bilingual customer service jobs

How much does a bilingual customer service earn in Clute, TX?

The average bilingual customer service in Clute, TX earns between $22,000 and $37,000 annually. This compares to the national average bilingual customer service range of $26,000 to $39,000.

Average bilingual customer service salary in Clute, TX

$29,000
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