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Business analyst jobs in Portland, ME - 73 jobs

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Business Consultant
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Business System Administrator
  • Technical Business Analyst

    Relativity 4.7company rating

    Business analyst job in Portland, ME

    Posting Type Hybrid/Remote Relativity's Problem Management is seeking a Technical Business Analyst who excels at using data analytics to uncover trends in quality, client workflows, product performance and efficiency. Your insights will help drive improvements in customer experience, operational excellence, and product strategy. You'll work in a fast-paced environment at the intersection of DevOps, cloud computing, big data, and AI. Job Description and Requirements Key Responsibilities Analyze multi-dimensional data toidentifytrends, root causes, and actionable insights. Build dashboards, reports, and data models that support investigations and data-driven decision-making. Partner with product, engineering, and service delivery teams toidentifyprocess optimization and product enhancement opportunities. Recommend and champion modern automation tools and practices. Balance research, customer feedback, stakeholder requirements, and timelines to deliver effective, scalable solutions. Apply knowledge of Agile,SDLC,CI/CD, and RelativityOneinfrastructure to guide analysis and recommendations. Minimum Qualifications Experience within the technology industry, ideally in a technical or data-centric role. Highly-developedcommunication, presentation, and cross-functional collaboration skills. Creative problem-solving and analytical thinking. Proficiencyin database design, data architecture, data mining, and data visualization. Solid experience with SQL, SDLCconceptsand/or software testing practices. Ability to translate technical insights for non-technical stakeholders Preferred Qualifications BS/BA in Computer Science, Engineering, Information Systems, Business IT, or equivalent experience. Microsoft Certified Solutions Expert (MCSE) or equivalent analytics/data certification. 4+ years of relevant experience. Hands-on experience with CI/CD toolingand deployment processes. Familiarity with Tableau, Jira, and Salesforce. Demonstrated ability to scale tools and processes across large organizations. Experience with cloud platforms, cloud-native distributed systems, and large-scale SQL environments. Knowledge of.NET (C#), Microsoft SQL Server, Microsoft Azure, Kubernetestechnologies. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $82,000 and $122,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Suggested Skills: Customer Service, Information Technology (IT) Services, IT Service Management (ITSM), Process Improvements, Project Management, Risk Management, Service Level Agreement (SLA), Service Levels, Services Management, Vendor Management
    $68k-85k yearly est. 4d ago
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  • Business System Analyst

    Altorel

    Business analyst job in Portsmouth, NH

    Altorel born in 2008 with a vision of providing flexible delivery models at an optimized costs to technology clients, had continuously thrived to achieve the same with innovative techniques, relationship building and integrated approach. Altorel has been dedicated to provide its clients quality professionals with technical and behavioral skill matching to distinct hiring requirements and workplace environment. We collaborate with customers to consistently and cost-effectively plan, execute and deliver high-quality services and results. Our consultants are professionals hand picked to build long-lasting & trusting relationships that bring synergy, integrity & professional value to both employees and employers. uration : 4-6 months JOB DESCRIPTION & ROLE: We are looking for a technical BSA with experience with shell scripting and XML. Experience reading shell scripts and documenting the business logic. Ability to read / reverse engineer and extract requirements from shell scripts (bash and ksh) Read and interpret XML Agile team experience Should have Familiarity and/or experience with GoAnywhere Director (v. 461 and above) Qualifications Bachelor's Additional Information Outstation candidates must be willing to move at their own expense.
    $65k-93k yearly est. 60d+ ago
  • Data Analyst I - Salesforce

    UNUM Group 4.4company rating

    Business analyst job in Portland, ME

    Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo. Unum is changing, and we're excited about what's next. Join us. General Summary: Are you passionate about data and detail-oriented? We're looking for a Data Analyst I to join our Salesforce Center of Excellence (COE) team! In this role, you'll work on simple to moderately complex data profiling, analysis, and mapping to support key business initiatives. What You'll Do: ~Collaborate with Business Analysts, Senior Data Analysts, and application development teams ~Analyze and profile data, identify anomalies, and support data mapping activities ~Contribute to data modeling and ensure accuracy in reporting If you're ready to turn data into actionable insights and thrive in a collaborative environment, apply today! Job Specifications * Bachelor's Degree preferred, and/or equivalent experience * 2+ years' experience with demonstrated success at the Associate level in Data Analysis or equivalent experience * Understanding of data profiling and analysis concepts, including data anomalies, data mapping activities. * Understanding of data modeling concepts * Ability to manage multiple tasks by paying close attention to detail * Ability to work as part of a team and interact effectively with others * Ability to embrace change, adapt to the unexpected, and focus energies, people, and solutions on practical and positive results * Basic problem-solving skills * Strong communications skills * Knowledge of SQL * Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization. Principal Duties and Responsibilities * Conduct data profiling and analysis to evaluate data sources to determine the best source for business information. * Complete source to target data mapping specifications (e.g. source to target can be from one DBMS table to another DBMS table, from a DBMS table into a canonical message structure, etc.) * Design simple to moderately complex, flexible data models (conceptual and logical) through collaborations with analysts, engineers, and Physical DBA. * Create/Capture documentation (metadata) that is up to date. * Collaborate with the test engineers to perform data validation and testing activities as appropriate. * Develop and maintain knowledge of the insurance industry. * Develop and maintain knowledge of data stored in company databases. * Adhere to approved architectural standards. * Thinks with the mind of the end customer at all times, ensuring solutions seek to improve the customer experience and delight their customers. #LI-AD1 ~IN1 Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $69,575.00-$141,900.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $69.6k-141.9k yearly Auto-Apply 1d ago
  • Lead Business Analyst

    Maximus 4.3company rating

    Business analyst job in Portland, ME

    Description & Requirements At Maximus, we lead with purpose-helping government agencies deliver programs that improve lives. We are seeking a Lead Business Analyst to provide strategic leadership in managing requirements, guiding project teams, and ensuring operational excellence. In this role, you will serve as a trusted advisor to clients and internal stakeholders, driving solutions that meet complex business needs and exceed expectations. ***This is a fully remote position. Requires 5% travel. 100% mileage reimbursed at federal rate*** Why Join Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Develop and maintain effective processes for managing requirements, developing business processes, and providing production support to the operation. - Lead and implement the design, analysis, interpretation and evaluation of a variety of reports, internal/external resource documents and surveys. - Lead and own activities related to Business Requirement Documents process. - Analyze existing systems, programs, policies, and organizational processes and recommend enhancements and improved solutions. - Design and implement process improvements that enhance customer service and optimize business operational efficiency and quality. - Conduct statistical analyses and evaluates a wide variety of information to assess operational difficulties and develop solutions to complex problems, including escalated issues Independently develop and implement modeling and evaluation processes to determine the effectiveness of current operational activities. - Provide oversight and perform research and gap analysis to determine and improve effectiveness of all operational documentation. - Serve as a liaison between business ops and system team for the planning, implementation and maintenance of programs and contractual changes. - Communicate status, risks, and issues to the Systems Analysis and Design Director, senior management and/or the client, as appropriate. - Monitor BA activities with the Systems Analysis and Design Director to ensure that all business analysis activities are allocated appropriately and executed as planned. - Ensure all business requirements and business processes are adequately documented. - Lead cooperative efforts among members of a project team. - Manage efficient execution of business meetings with internal project staff, client staff, and/or project vendors. - Act as advisor to project team members to resolve problems. - Provide support to operation senior staff, division managers and program managers. - Develop high quality communications suitable for clients. - Work effectively with internal and external business partners in the delivery of solutions. - Maintain extensive and comprehensive working knowledge of all assigned programs and projects. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Program Specific Requirements: - BABOK certified preferred - Write complex SQL queries preferred - Analyzing provider policy and resulting business process changes or similar experience required - At least 3+ years Medicaid provider experience / Medicaid provider enrollment experience #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 100,000.00 Maximum Salary $ 150,000.00
    $91k-119k yearly est. Easy Apply 3d ago
  • Senior Analyst Business Architecture

    Sun Life Financial 4.6company rating

    Business analyst job in Portland, ME

    Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Internal candidates are not required to relocate near an office. The opportunity: As a Senior Analyst, Business Architecture - Business Transformation, you will support the analysis, design, and optimization of business processes to improve efficiency and performance. This role partners with business leaders and project teams to support process improvement, change management, and automation initiatives that drive sustainable business outcomes. How you will contribute * Support process improvement and change management initiatives across the organization * Conduct interviews and working sessions to understand business processes and requirements * Analyze data to identify gaps, risks, and improvement opportunities * Develop business requirements, process maps, flowcharts, and future-state models * Synthesize findings into clear recommendations outlining value, risks, and implementation considerations * Collaborate with project teams and stakeholders to design and implement process and technology solutions * Identify opportunities for process automation and system integration * Monitor and evaluate the effectiveness of implemented solutions What you will bring with you * Ability to work with a diverse range of people. * Bachelor's degree or equivalent relevant experience * 3+ years of experience in business analysis, business architecture, or process improvement * Experience with process mapping, requirements gathering, and stakeholder management * Knowledge of change management and continuous improvement practices * Strong analytical, problem-solving, and communication skills * Ability to work independently while collaborating across teams Salary: $76,300-$114,500 At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you! We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds. Life is brighter when you work at Sun Life At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities. We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation. For applicants residing in California, please read our employee California Privacy Policy and Notice. We do not require or administer lie detector tests as a condition of employment or continued employment. Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Category: Business Analysis - Process Posting End Date: 29/01/2026
    $76.3k-114.5k yearly Auto-Apply 6d ago
  • Analyst IV IT Solutions Delivery - HR/Payroll Systems

    Delhaize America 4.6company rating

    Business analyst job in Scarborough, ME

    Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. The Solutions Delivery Analyst IV role is designed to serve as a lead technical subject matter expert for assigned systems, services, or applications they deliver & support for specific functional areas. This role will lead Solution Delivery execution of mid to large-sized IT initiatives in partnership with the business driving value for Ahold Delhaize USA & our Brands. In addition to delivering new and innovative solutions for the business, this role will provide complete third level production support, engage with engineers on as needed basis, follow up to ensure all business services are operationally stable, monitor supplier performance and execution. In addition, in this role the Solution Delivery Analyst IV is responsible for making long-term recommendations for operational improvements and overseeing implementation of those recommendations to improve overall system stability for identified functional areas. This role is responsible for providing high quality technical support including knowledge updates, configuration and routine application updates, application patch management and overall continuous improvement expectations. Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC; Scarborough, ME; Carlise, PA; Quincy, MA, and Mauldin, SC. Applicants must be currently authorized to work in the United States on a full-time basis. Duties & Responsibilities: * Lead Technical SME for systems, services and applications ranging from simple to most complex for an identified functional area. * Coaches and mentors other members of the functional area to increase overall technical knowledge within the organization * Responsible for leading primarily mid-to-scale projects including driving the below listed activities: * Assist the PMO in resource management allocation and budget management associated with assigned project delivery * Translating business needs identified by either the business and/or production owners into either agile stories or waterfall business requirements. * Partners with Solution Engineers in building out technical specifications that will deliver on identified business requirements and outcomes * Works with the business and Quality Assurance in building out test cases/matrices that will ensure proper testing of solutions prior to production deployment * Execute assigned tasks during System Integration Testing, record passed test cases, provide detailed documentation on failed tests and re-execute tests as needed. * Work with Solution Engineers on failed test cases and any changes to technical specifications needed to meet solution outcomes * In partnership with Service Delivery complete RUN Book Documentation and prepare for production support turnover * Participate in Solution Implementation & Post Production Hyper Care Support * Responsible for and drives all third level technical support for application and systems services for a specifical functional area * Technical Support SME for the identified service or application and serves as the technical resolver and knowledge provider. Coaches and mentors lower-level Solution Delivery Analysts on a frequent basis. * Accountable and responsible for performance to deliver on technical support needs and service level expectations. Manages support relationship for mid to large-size software relationships. * Responsible for engagement with Engineers and Product Teams to ensure solution delivery and operational support needs are met and responsible for all technical engagement with senior SMEs and team * Leads root cause analysis on complex issues and recommends and implements opportunities for continuous performance improvement of systems including through s * Partners with Engineers, Product Teams, and business groups to deliver standard to complex configuration changes and routine Operational changes for the services/applications within established standards * Leads efforts to determine integration needs, design improvements, and design patterns with Engineers, Developers, Suppliers, and Product teams * Responsible for identifying and driving end to end proactive improvement through monitoring tools integration, continuous improvement activities and reporting on service availability * Ensure operational stability of a 24/7/365 grocery retail environment by providing technical support, system monitoring, and issue resolution which may be required during off-hours, weekends, and holidays as needed. Qualifications: * Bachelor's degree in Computer Science, CIS or related (or equivalent related work experience) * 5 or more years of experience in relevant job or field of technology. Experience in an advanced role or technical capacity. Experience, directly or indirectly, guiding, mentoring or training members in relevant technologies, capabilities or skills * Experience directly responsible for guiding, training or onboarding team members in relevant technologies, capabilities or skills * Masters the use professional concepts and functional expertise * Takes on mid-to-large projects from start to finish and works independently on these efforts with minimal direction required, * Works on complex problems where analysis of situations or data requires a review of a variety of factors * Possess an innate desire to produce quality work * Has the desire and ability to trace issues to their source-even when those issues lie outside the boundaries of the code, * Exercises judgment within defined procedures and practices to determine appropriate action Preferred Qualifications: * Master's degree in relevant field of study * Additional training or certifications in relevant fields of study * Experience in Agile teams and Product/Platform based operating model. * Experience in leading teams or advancing technical capability in teams. * Experience in retail or grocery preferred ME/NC/PA/SC Salary Range: $92,640 - $138,960 IL/MA/MD/NY Salary Range: $106,480- $159,720 Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws. #LI-Hybrid #LI-NG1 At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
    $106.5k-159.7k yearly 53d ago
  • Automotive Business Consultant

    Reynolds and Reynolds Company 4.3company rating

    Business analyst job in Portland, ME

    . Must be willing to travel, with overnight hotel stays, up to 5 nights per week (every week). Reynolds and Reynolds is looking for experienced automotive professionals to join our consulting team. Our superior software solutions, our award-winning sales, service, and support have made us one of the most recognized and respected companies in the automotive industry. As an Automotive Business Consultant your primary focus will be to establish professional relationships with customers and help their businesses become more efficient, effective, and profitable. You will work with dealership personnel to identify trouble areas within the dealership and then use established and proven consulting services programs, as well as your industry knowledge, to help solve these issues. Once a project is complete, you will follow-up with customers to maintain relationships and provide ongoing 'fee for service' support and problem resolution. By helping these customers become successful in the different areas of the dealership, you will build trust that will further drive consulting services sales. If you are looking for an opportunity to utilize your automotive skills and make a difference for automotive dealerships across the country, please apply today!","job_category":"Consulting","job_state":"ME","job_title":"Automotive Business Consultant","date":"2026-01-04","zip":"04101","position_type":"Full-Time","salary_max":"80,000. 00","salary_min":"60,000. 00","requirements":"High School Diploma or equivalent; Bachelor's preferred but not required~^~5+ years of automotive dealership experience (Sales Associate\/Representative, Service Advisor, Sales Manager, Internet Sales Manager, Business Development Manager, F&I Manager, Controller\/Office Manager, Parts Manager, Service Manager, Fixed Operations Director, or GM)~^~Must be willing to travel extensively with overnight hotel stays up to 5 nights per week (every week). ~^~Must have reliable transportation as well as a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years. ~^~Must have reliable home internet with sufficient bandwidth for video conferencing","training":"Our training consists of time with experienced consulting and sales representatives in the field for approximately 90 days, online courses completed in your home office, and classroom instruction through our offices in Dayton and Houston. Your compensation during training will be a $60,000-63,000 base salary. You will be eligible for quarterly bonuses after the 9 month training period. Total targeted income after training (including base and bonuses) is $80,000+. ","benefits":"We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Paid vacation and sick days - Eight paid holidays - Referral bonuses - Professional development and training - Promotion from within Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","
    $60k-63k yearly 9d ago
  • Agile Specialist - Sr Scrum Master

    Idexx Laboratories, Inc. 4.8company rating

    Business analyst job in Portland, ME

    IT accelerates the success of IDEXX employees and customers by providing scalable and innovative solutions and leadership. We are a global organization that supports all technology needed to deliver products and solutions to customers enabling them to focus on delivering high quality patient care. We strive to provide exceptional customer service and experience in the most efficient means possible, requiring alignment and cross-functional communication. Are you a seasoned Scrum Master with a passion for Agile excellence? Do you thrive in mentoring teams and guiding them to achieve peak performance? If so, we'd love for you to join our team as a Senior Agile Specialist within our IT PMO! This is an exceptional opportunity for an Agile expert to make a significant impact on our organization. If you are a passionate leader who thrives in a fast-paced environment, we encourage you to apply! In this role, you will: * Champion Agile Transformation: Utilize your servant leadership style to empower your team and foster their continuous growth within the Agile delivery process. * Become an Impediment Buster: Proactively identify and remove roadblocks for your team, understanding when and how to escalate complex issues. * Drive Continuous Improvement: Analyze sprint health indicators and use insights to lead retrospectives, identifying and implementing ongoing improvements. * Refine the Product Vision: Partner with the Product Owner to manage the product backlog, ensuring all items are well-defined with clear acceptance criteria. * Optimize Workflow & Delivery: Guide the team in flow management techniques to maximize their delivery potential. * Become a Network Catalyst: Develop strong professional networks and leverage your influence to positively impact other teams within the organization. * Mentor & Lead: Share your expertise by intentionally supporting and mentoring peers, fostering a collaborative and growth-oriented environment. * Deliver Value through Expertise: Utilize your leadership capabilities to leverage the team's strengths and maximize value delivery. * Bridge the Gap: Possess a deep understanding of "why" we do things, informed by practical experience. * Become the Master: Transition from student to teacher in your domain expertise and team dynamics, demonstrating a balanced depth and breadth of knowledge. * Communicate with Clarity: Effectively communicate complex Agile concepts to non-technical stakeholders. * Embrace Collaboration: Actively participate in departmental initiatives and working groups, fostering cross-functional collaboration. What You Will Need To Succeed… * Has 5+ years of experience as a Scrum Master, with a proven track record of leading high-performing Agile teams. * Scrum Master certification is required from an industry-recognized organization such as Certified ScrumMaster (CSM) or the Professional Scrum Master I (PSM I) * Technical proficiency with Agile/Collaboration tools such as Jira, Rally, Confluence, Teams, Lucid * Demonstrates exemplary servant leadership skills and a passion for coaching and development. * Possesses a deep understanding of Agile principles, values, and processes. * Has a strong track record of removing impediments and escalating issues effectively. * Can analyze complex data and use insights to drive continuous improvement. * Is an excellent communicator who can effectively bridge the gap between technical and non-technical audiences. * Holds a strong desire to mentor and share their expertise with others. * Has a demonstrated ability to influence both internal and external stakeholders * Location: Looking for local, Maine-based or those driving distance to work on site a minimum of 8 days per month, and more is preferred if possible. What you can expect from us: * Base annual salary target: $110000 - $120000 (yes, we do have flexibility if needed) * Opportunity for annual cash bonus * Health / Dental / Vision Benefits Day-One * 5% matching 401k * Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-EV1
    $110k-120k yearly Auto-Apply 7d ago
  • Payroll Compliance & Projects Analyst

    TDI 4.1company rating

    Business analyst job in Portland, ME

    Hours: 40 Pay Details: $29.75 - $44.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Human Resources Job Description: The Payroll Compliance & Projects Analyst plays a key role in supporting the governance, control, and compliance strategy for the North American Payroll function, partnering with HR 1B and Payroll leadership to align with enterprise best practices and broader business objectives. This role leads and supports complex, high-risk initiatives, ensuring successful project execution and process optimization. Acting as a subject matter expert, the Analyst provides guidance across the function, manages regulatory change, and oversees the development and implementation of policies and procedures. They serve as a primary contact for audit and compliance requests, maintain an integrated view of business risks and controls, and contribute to long-range planning and strategic decision-making. The Analyst also ensures accurate administration and control activities, drives operational efficiencies, and supports cross-functional alignment through the design, and implementation of payroll solutions. HR Operations Analyst II - Provides a range of analytical, program and/or operational process support within a defined functional area. Depth & Scope: Advanced knowledge and understanding of the operating environment, business processes and procedures, and transaction lifecycle for own area Identifies and investigates non-standard operational / reporting / process issues Provides recommendations or escalates issues to appropriate area Provides regular analysis and/or reporting to support business partners, functional areas or centres of expertise Requires working professional level knowledge of the functional area and/or business areas supported Moderate level of complexity in operational / reporting / process and/or analysis function requiring a short to medium term focus May represents the group as a project lead on projects / initiatives and/or at meetings across the organization Provides training to others on best practices, processes, etc. as well as guide junior staff for the completion of business as usual functions Education & Experience: Undergraduate degree required 3+ years relevant experience required Advanced knowledge and understanding of the operating environment, business processes and procedures, and transaction lifecycle for own area Requires working professional level knowledge of the functional area and/or business areas supported Organized self-starter with excellent analytical, problem-solving and time management skills Detail oriented, high level of accuracy and ability to work independently Excellent communication skills, both oral and written Excellent PC skills including Microsoft Office, Excel, Access and PowerPoint Excellent customer orientation, interpersonal and communication skills to deal effectively with all levels of staff Preferred Qualifications: 3-5 years of payroll experience. Deep industry and business knowledge and expertise on risk and control functions Ability to work successfully as a member of a team and independently Ability to exercise sound judgement in making decisions Knowledge of governance, risk and control procedures, strategies & tactics Knowledge of risk management environment, standards, regulations, and mitigation Knowledge of current and emerging trends Advanced ability to lead, plan, implement and evaluate program/project activities to ensure completion. Customer Accountabilities: Acts as a key resource / specialist for an HR area /program(s) by providing subject matter expertise / analysis or complex operational process support Manages assigned programs, ensuring coordination of changes, and timely and accurate transaction processing Provides optimal employee and partner service, including expert guidance and advice on policies, programs and procedures, while adhering to customer service standards and Customer Experience Model Identifies, documenta, investigates processes / exceptions arising from transactions / processes beyond 1st level operations service delivery and resolve escalated matters and refer complex issues / situations beyond own level of expertise Develops and executes on reporting functions and/or produce consolidated or aggregated reporting as appropriate Manages relationships with internal and external partners Provides accurate and thorough analysis of key process drivers, root or systemic causes of cross functional operational issues, interprets findings and makes recommendations for improvement Contributes to the identification, development and implementation of new operating workflows, additional services / applications or operational efficiencies for HR Operations May lead work streams by acting as a project lead / subject matter expert for small-scale projects / initiatives in accordance with project management methodologies Shareholder Accountabilities: Prioritizes and manages own workload to meet SLA requirements for service and productivity May interface with regulators, external groups (legal firms, vendors, etc.), on operating and service delivery issues relative to the specific area of functional expertise as authorized by the manager Acquires and applies expertise in the discipline Provides guidance, assistance and direction to others in HR and other internal partners Identifies, recommends and effectively executes standard practices applicable to the discipline Analyzes service delivery issues and identify potential solutions that enhance the customer experience and support HR business objectives Protects the interests of the organization identify and manage risks and escalate non-standard, high risk transactions or other activities as appropriate Completes business process reviews as required and contribute to the creation of new processes May manage or support change management projects or programs that impact the business, functions or processes and ensure clear communication and documentation of new processes Accountable for cross-functional initiatives to deliver value add internally or to partner groups Ensures compliance with applicable internal and external audit and regulatory requirements, providing recommendations and guidance as required Employee/Team Accountabilities: Participates fully as a member of the team, promote team effectiveness and contribute to a positive work environment Supports the team by continuously developing knowledge in own area. Provides training, coaching and/or guidance to others as appropriate/required Participates in personal performance management and development activities Ensures the timely communication of issues that are relevant to the team and encourage a good working relationship with other departments Participates in a fair, positive and equitable environment that supports a diverse workforce Contributes to the success of the team by willingly assisting others in the completion and performance of additional duties as assigned Acts as a brand champion for the business area/function and the bank, both internally and/or externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Continuous Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds - Occasional Sitting - Continuous Standing - Occasional Walking - Occasional Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) - Never Squatting - Occasional Bending - Occasional Kneeling - Never Crawling - Never Climbing - Never Reaching overhead - Never Reaching forward - Occasional Pushing - Never Pulling - Never Twisting - Never Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $29.8-44.5 hourly Auto-Apply 3d ago
  • Business Consultant - Commercial Claims Data Mining

    Elevance Health

    Business analyst job in South Portland, ME

    Hybrid: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Carelon Payment Integrity is a proud member of the Elevance Health family of companies, Carelon Insights, formerly Payment Integrity, is determined to recover, eliminate and prevent unnecessary medical-expense spending. Schedule: Monday - Friday The Business Consultant is responsible for translating moderately complex and varied business needs into application software requirements. Possesses full technical knowledge of most phases of systems and business analysis and is able to consider the business implications of the application of technology to current and future business environments. How you will make an impact: * May lead teams of analysts assigned to complex projects. * Analyze, design and determines specific business requirements, works directly with Query Developers to ensure requirements will be incorporated into recovery query design and validation. * Consults with business partners concerning application and implementation of technology. * Consults with business partners concerning processes, procedures, contracts, processing rules and other system rules to create queries that identify Cost of Care and Total Program Savings opportunities. * Obtains, interprets and applies provider and member contract language to support the creation of Business Requirement Documents (BRD) that contribute to Cost of Care and Total Program Savings. * Writes Business Requirement Documents (BRD) and able to perform Concept Verification for low to high complexity projects. * Engage key stakeholders (RAC, Vendors, Provider, COC leads, etc.) and facilitate meetings (agenda, objectives, outcomes, etc.). * Coaches and mentors team members. * Effectively communicate defects and/or enhancements to business and/or IT partners. * Serves as POC on New Concepts as they are expanded across the Enterprise. * Participate in and or lead special projects. Minimum Requirements: * BA/BS and minimum of 8 years business analysis experience, which should include analysis and project management; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: * Demonstrated strong analytical and problem-solving skills with research-oriented approach. * Ability to manage multiple projects in various stages and complexity levels to completion. * Demonstrated meeting facilitation skills. * Demonstrated ability to support Commercial States * Knowledge of systems capabilities and business operations is strongly preferred. * In-depth knowledge of WGS Commercial Claims processing or adjustments is required. * In-depth knowledge of WGS Pricing Arrangements is preferred. * Provider Contract and Member Benefit expertise - highly preferred. * Associates in this role are expected to have strong oral, written, and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. * Project management, ability to manage multiple projects in various stages to completion. * Fluent in MS Excel, Word and Power Point. If this job is assigned to any Government Business Division entity, the applicant and incumbent fall under a 'sensitive position' work designation and may be subject to additional requirements beyond those associates outside Government Business Divisions. Requirements include but are not limited to more stringent and frequent background checks and/or government clearances, segregation of duties principles, role specific training, monitoring of daily job functions, and sensitive data handling instructions. Associates in these jobs must follow the specific policies, procedures, guidelines, etc. as stated by the Government Business Division in which they are employed. For candidates working in person or virtually in the below locations, the salary* range for this specific position is $92,064 to $100,832 Location(s): New York, Nevada, California, Colorado In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Job Level: Non-Management Exempt Workshift: Job Family: BSP > Business Support Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $92.1k-100.8k yearly 1d ago
  • Manager - Business Intelligence, Data Reporting and Visualization

    Rxante 3.8company rating

    Business analyst job in Portland, ME

    Company Profile From its founding in 2011, RxAnte's mission has been exceedingly simple: Get more from medicines. Today, with a team of 85 and offices in Washington, DC and Portland, ME, we are the leading provider of predictive analytics and targeted clinical programs that improve prescribing and adherence. With nearly 13 million lives under management, our patented solutions for health plans are proven to improve quality scores and lower costs by improving prescription drug use. In 2019, RxAnte launched Mosaic Pharmacy Service (MPS), a wholly-owned subsidiary. Designed specifically to provide in-home pharmacy services to medically complex and vulnerable seniors, MPS will directly improve prescribing, adherence, and drug therapy outcomes for patients under our care. RxAnte is backed by UPMC, the $19 billion health plan and hospital system. We offer a flexible work environment with many of our employees working from home offices around the country. Job Profile The Manager of Business Intelligence, Data Reporting, and Visualization reports directly to the VP Data Services and is responsible for managing the BI team who design and build the reports required to deliver RxAnte's Business Intelligence and Reporting. Strong data modeling, system architecture, and report design experience are required. In addition to directing the design and development of BI, the manager will contribute to the BI roadmap, project scoping including working with clients, sprint planning, technical system design, and development. The manager is also responsible for recruitment, team build-out, team strategy, work scheduling, technical knowledge, and prioritization. The main priorities of the manager position are to oversee and direct the following: Work with Data Services team to maintain BI infrastructure and develop long-term BI data and system architecture Contribute to the development of new and updated BI dashboards Requirements gathering, logical design, physical design, implementation, testing, and deployment Help set the direction of the RxAnte data visualization strategy Help create and implement platforms, data warehouses/data marts, reporting mechanisms, and business modeling that will scale with the company's reporting capabilities Develop a deep understanding of systems and processes in order to extract insights from existing data Recommend improvements and develop strategies to advance overall department effectiveness and efficiency Work with Product team, Mosaic Pharmacy leadership, and external clients to determine BI needs and requirements Technical Skills Deep understanding of SQL Understanding of data cubes, data modeling, and effective data management strategies BI report design, development, and implementation Knowledgeable about BI platforms such as PowerBI, Tableau, or Sisense JavaScript experience a plus JAQL and JSON experience a plus Linux experience a plus Load testing experience a plus SAS experience a plus
    $83k-105k yearly est. 60d+ ago
  • Financial Business Systems Administrator

    Cognia, Inc. 4.5company rating

    Business analyst job in Portsmouth, NH

    Job Description This role will follow a hybrid work schedule, 3 days per week in our Alpharetta, GA office and 2 days per week remote from a home office. Education is ever-evolving. And so are we. We seek passionate people from diverse backgrounds who are committed to helping improve the work of schools as a trusted partner in advancing learning. By joining the Cognia team, you will be immersed in a community of energetic and resourceful people dedicated to a common vision to impact and inspire education providers to advance and enable pathways of success for all learners. At Cognia we have developed a holistic approach to education that empowers schools to create real outcomes and optimize learning for students of all backgrounds. Serving over 40,000 institutions from early learning through high school in more than 100 countries and territories, Cognia brings universally recognized perspective to advancing teaching and learning. When you join Cognia, you join a team of experts passionate about our mission and embracing our core values in everything we do. NATURE AND SCOPE: The Financial Business Systems Administrator will be responsible for ensuring the efficiency, accuracy, and reliability of Cognia's primary financial and operational business systems, including SAP Concur, ADP, NetSuite, Salesforce, and system integrations through Celigo. This position will play a key role in supporting cross-functional stakeholders by managing system integrations, streamlining processes, and delivering actionable insights through KPI metrics and dashboards. PRINCIPAL ACTIVITIES: Act as the primary backup for all financial management systems to ensure business continuity. Manage and optimize integrations between Concur, NetSuite, Salesforce, and other business applications using Celigo (or similar integration tools). Establish and maintain standard operating procedures for system administration and integrations, ensuring processes are efficient, controlled, and well-communicated. Monitor, maintain, and troubleshoot user access and technical issues across Concur, NetSuite, Celigo, and related platforms; oversee activations, deactivations, and system security compliance. Design and implement KPI metrics, dashboards, and reporting frameworks that provide visibility into financial and operational performance, enabling data-driven decision-making. Partner with Finance and Information Technology (IT) leadership to streamline workflows, automate processes, and improve efficiency across financial operations. Develop and maintain procedures for Concur Travel, Expense, Invoice, corporate AMEX card programs, and NetSuite administration in compliance with company policies. Deliver system training and onboarding/offboarding support, including creating and updating training documentation, presentations, and guides. Perform duties and fulfill responsibilities that may, from time to time, include related or unrelated tasks. JOB REQUIREMENTS: Education & Experience: Bachelor of Science in a STEM-related field required; BS in Finance, with IT background preferred Two (2) to Three (3) years required job experience in Accounting and/or IT related areas required SQL or programming language certification preferred Experience in using Oracle NetSuite; or similar systems required Technical and functional knowledge on Concur Travel, Expense, and Invoice, or similar system preferred Technical knowledge on financial system integration, configuration, and data transfer; experience with system implementation preferred Proficiency using MS Excel, Celigo (or similar integration software), SQL, VBA, MS PowerPoint, MS Project, MS SharePoint, and Visio required Competencies: Strong understanding of business process design and ability to streamline workflows Self-motivated to find areas for improvement Knowledge of business rules and how to adapt them to achieve desired outputs Skill in working independently and productively within a team environment Strong analytical and problem-solving skills Excellent communication and interpersonal skills, with the ability to collaborate across departments Anticipated Travel (may include local, national, and/or international travel): Limited travel (0-10%) Travel to All Staff Company Meeting required At Cognia, we recognize the critical role played by our teams in carrying out the organization's important educational mission. As a reflection of that recognition our exceptional benefits offerings include generous paid time off and holiday breaks, comprehensive insurance plans, and a 12.5% retirement savings contribution which is immediately vested, all effective on your date of hire. This represents a strong commitment by the organization to attract and retain the highest quality workforce - to ensure our continued ability to effectively serve our mission for years to come. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy-related conditions), sexual orientation, gender identity, marital status, national origin, age, physical or mental disability, citizenship, protected veteran status, genetic information or any other characteristics protected by local, state, or federal laws, rules, or regulations. Cognia is an Equal Opportunity Employer.
    $77k-108k yearly est. 27d ago
  • Business Unit Application Support Analyst III (US)

    TD Bank 4.5company rating

    Business analyst job in South Portland, ME

    Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Sales & Customer Distribution Support Job Description: The Business Unit Application Support Analyst III provides support to various corporate and business line applications. Applies knowledge of the business line and knowledge of the system technology to business problem solving. Depth & Scope: * Experienced professional role providing specialized guidance/assistance/suppose * Independently perform activities from end to end * Require advanced understanding of a range of policies, processes, procedures, systems and concepts within their own area of specialty and integration points with related areas * Manage ambiguity, and apply judgement to identify, troubleshoot and resolve ongoing business and operational issues * Interpret and administer policies, adopts and implements business process improvements * Guided by practices, procedures and operating plans, makes process and capacity management decisions to ensure ongoing operations * Moderate level of complexity in operational / reporting / process and/or analysis function requiring a short to medium term focus Education & Experience: * Undergraduate degree and/or * 3+ years relevant experience * Solid knowledge of multiple business programs disciplines, consulting principles, lines of businesses supported, banking industry, and product/customer markets * Knowledge of current and emerging competitor and market trends * Knowledge of risk management environment, standards and regulations * Knowledge of project/program support, planning and implementation * Ability to exercise sound judgement in making decisions * Ability to communicate effectively in both oral and written form * Ability to work collaboratively and build relationships * Skill in using analytical software tools, data analysis methods and reporting techniques * Skill in using computer applications including MS Office * Ability to analyze, organize and prioritize work while meeting multiple deadlines * Ability to work successfully as a member of a team and independently * Ability to handle confidential information with discretion Preferred Qualifications: * Experience in Commercial Banking * Experience with nCino and ACBS * Experience with Jira * Experience with Agile principles - some experience * Strong analytical skills Customer Accountabilities: * Conducts regular, ongoing analysis, evaluation / assessment and review of business programs and initiatives * Maintains up to date awareness of business landscape; assess where gaps exist, support the implementation of programs which meet or exceed employee expectations * Conducts ongoing industry and competitive analysis to obtain market insights * Provides input to managers and business leaders through conducting analytics and driving insights to support the planning process * Develops and maintains program documentation and communication materials in conjunction with key partners * Supports with analyzing policy and governance impacts on customers, stakeholders and processes to achieve better business results * Liaises with various partners and stakeholders in the resolution of business program issues * Supports and monitor the adherence to service level agreements with external vendors * Works in close partnership with selected vendors to ensure program objectives can be met and solutions can be delivered within set timelines, escalate to Management where appropriate Shareholder Accountabilities: * Prioritizes and manage own workload to meet SLA requirements for service and productivity * Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate * Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area * Protects the interests of the organization - identify and manage risks, and escalate non-standard, high risk activities as necessary * Conducts internal and external research projects; support the development / delivery of presentations / communications to management or broader audience * Conducts reporting and / or meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices * Monitors service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists * Acquires and apply expertise in the discipline, provide guidance, assistance and direction to others * Identifies, recommends and effectively executes standard practices applicable to the discipline * Adhere to internal policies/procedures and applicable regulatory guidelines * Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts * Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite * May lead work streams by acting as a project lead / subject matter expert for small scale projects / initiatives in accordance with project management methodologies Employee/Team Accountabilities: * Participates fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest * Supports the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit * Keeps current on emerging trends/ developments and grow knowledge of the business, related tools and techniques * Participates in personal performance management and development activities, including cross training within own team * Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities * Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate. * Contributes to a fair, positive and equitable environment that supports a diverse workforce * Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $33-49.5 hourly Auto-Apply 4d ago
  • Bus Systems Analyst II

    Procom Services

    Business analyst job in South Portland, ME

    Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job DescriptionJob #196471 | US - IT - Bus Systems Analyst II | Toronto Dominion Bank Location: 75 John Roberts Rd, Bldg A - South Portland - Maine (UME60) Business Systems Analyst Start DateASAP Business Systems Analyst Assignment Length6 months+ possible extensions up to two years - right to hire Business Systems Analyst Our client is looking for a Business Systems Analyst to join a team that does the modeling and testing within a Risk Modeling group. This team is aiming to build and streamline processes and reduce manual intervention. Business Systems Analyst Job Details Data Management for Model Refinement and Development -Manage the data and information for the model development and refinement and ensure the data extracting activities for the modeling purpose adhere to the Enterprise Risk Data Governance (ERDG) framework. -Design the process and tool to track and analyze the feedback information from override reports, user/lender feedback, validation and audit; prepare the aggregated report based on the feedback information to support the model calibration and tuning activities. -Coordinate data submission to data vendors on a regularly scheduled basis. Ensure that data integrity is maintained throughout the submission. -Ensure that corporate compliance requirements related to the client information are maintained on an ongoing basis. -Model reviews: provide a sample set as needed and summary reports for model review or model development purposes. Default Data Management -Manage the collection and review of non-retail portfolio default data, which involves the BRR data for migration matrices, as well as the calculation of realized losses and realized exposure at default to support the Bank's estimation of Probability of Default (PD), Usage Given Default (UGD), and Loss Given Default (LGD). -Obtain appropriate signoff and ensure data is delivered for upload into the system. -Participate in the special Basel projects related to historical data capture for acquired non-retail portfolios. -Ensure adherence to the Enterprise Risk Data Governance (ERDG) framework and participate in the annual ERDG self assessment. Data Management for Model Validations: -Obtain data from the appropriate override data pull tool -Compare data against the applicable override report, removing inappropriate data -Request through different lines of business any additional data needed for validation efforts (private/public information, country of risk, etc., as outlined by MVM). Review this data once provided to ensure reasonable data integrity. -Review applicable Quality Assurance Testing (QAT) reports, previous validation reports, audit reports, user / lender feedback, etc., to ensure that any previous model-related findings are understood and assessed appropriately -Assess the sampling and data augmentation approaches used by MVM (as applicable) for the validation exercise -Improve the process and design the tool as necessary to make sure the data collection for the model validation is replicable and reusable for the model development. Qualifications Business Systems Analyst Mandatory Skills -Business Analysis -Excellent communication skills -Documentation -Knowledge of Microsoft Word, Excel, PowerPoint -SharePoint -MS-Access -Knowledge of database Reporting tools -SQL NICE TO HAVE -Programming skills in SAS, SQL Server, MS-SQL Server and VBA are desirable -Business objects -Tableau -Crystal reports -Knowledge of commercial and/or corporate lending -Ability to read and interpret balance sheets and other financial statement data -BASEL Additional InformationAll your information will be kept confidential according to EEO guidelines.
    $60k-78k yearly est. 60d+ ago
  • QA Analyst

    I.T. Excel

    Business analyst job in Portsmouth, NH

    I.T. Excel is a new breed of service firm - an industry-focused consulting and integration firm offering a broad range of solution offerings to clients from a broad range of Industries. ITE is an end-to-end global consulting & solutions company with over 250 employee .We help companies bring improved focus to IT and how it aligns with the business, executes on its priorities and balances between innovation and efficiency. We have successfully shared with many of our clients the strategies, approaches and techniques necessary to transform IT capability and enable the implementation of business strategy. We specialize in the following technologies- QA/Software Testing, Business Analysis and Computer System Validation. Job Description RELOCATION IS A MUST AND 4 WEEKS MANDATORY IN-PERSON TRAINING IN RESTON, VA Title: Jr. Validation Engineer/QA Analyst/ Jr. QA Tester/Business Analyst/BA Description : WE ARE LOOKING FOR FRESH GRADUATES FOR QA and Validation POSITIONS. Qualifications : BS in Biomedical Engineering/ BS in Chemical Engineering/ Computer Science/ MS Computer Science/ BBA/ MBA/ Engineering degree required from an accredited university or college. Minimum Experience: Recent college graduates with no experience or graduates with few years of experience preferred. Computer literate and familiar with the use of word processing, spreadsheet, and basic database applications preferred. Employment Benefits: Competitive Base Salary: Base Pay of $55,000 - $58,000 / Yr with periodic reviews (usually every 6 months) and increments. I.T. EXCEL is an E-VERIFIED Company . Clients: We mostly work with Fortune 50 companies. We have existing contracts/partnership with Amgen, Aventis, Alfa Physician Resources, Baxter, Bank of America, Bank One, Biogen, Cisco Systems, Citi Bank, Citizens Bank, Cymbal, Deutsche Bank, Eli Lilly, Freddie Mac, Fannie Mae, GMAC Insurance, IBM, ING Direct Bank, Johnson & Johnson, JP Morgan & Chase, LL Bean, Liberty Mutual, Nasdaq, Navimedix, Nextel, Pfizer, State Farm Insurance, Schering Plough, Wells Fargo, Verizon, 3 COM and many more. Health Insurance: ITE provides all its full-time employees with medical insurance. Health Insurance coverage (PPO Plan) is offered by Anthem Blue Cross Blue Shield, one of the leading healthcare companies in the United States. This allows easy access to dependable healthcare, through a large network of physicians and hospitals, spread across the United States. We are also working on adding other benefits like Dental/Vision Workers Compensation: Workers' compensation insurance is provided to all employees, covering them against work related injuries and/or disabilities. Relocation Assistance: We offer our employees Relocation Assistance, to help them with the relocation costs while starting their project at client site Qualifications Qualifications : BS in Biomedical Engineering/ BS in Chemical Engineering/ Computer Science/ MS Computer Science/ BBA/ MBA/ Engineering degree required from an accredited university or college. Minimum Experience: Recent college graduates with no experience or graduates with few years of experience preferred. Computer literate and familiar with the use of word processing, spreadsheet, and basic database applications preferred. Additional Information Skills/Abilities/Competencies Required: Must be ambitious, have strong work ethic, and a willingness to learn Be a fast learner with strong problem solving skills Demonstrated strength in verbal and written communication Positive & winning attitude Excellent communication and interpersonal skills Ability to understand and effectively communicate at all management levels, technical dependencies, timeline impact and risks Employment Benefits: Competitive Base Salary.
    $55k-58k yearly 60d+ ago
  • Business System Analyst

    Altorel

    Business analyst job in Portsmouth, NH

    Altorel born in 2008 with a vision of providing flexible delivery models at an optimized costs to technology clients, had continuously thrived to achieve the same with innovative techniques, relationship building and integrated approach. Altorel has been dedicated to provide its clients quality professionals with technical and behavioral skill matching to distinct hiring requirements and workplace environment. We collaborate with customers to consistently and cost-effectively plan, execute and deliver high-quality services and results. Our consultants are professionals hand picked to build long-lasting & trusting relationships that bring synergy, integrity & professional value to both employees and employers. uration : 4-6 months JOB DESCRIPTION & ROLE: We are looking for a technical BSA with experience with shell scripting and XML. Experience reading shell scripts and documenting the business logic. Ability to read / reverse engineer and extract requirements from shell scripts (bash and ksh) Read and interpret XML Agile team experience Should have Familiarity and/or experience with GoAnywhere Director (v. 461 and above) Qualifications Bachelor's Additional Information Outstation candidates must be willing to move at their own expense.
    $65k-93k yearly est. 18h ago
  • Business Intelligence Analyst II

    UNUM Group 4.4company rating

    Business analyst job in Portland, ME

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: * Award-winning culture * Inclusion and diversity as a priority * Performance Based Incentive Plans * Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability * Generous PTO (including paid time to volunteer!) * Up to 9.5% 401(k) employer contribution * Mental health support * Career advancement opportunities * Student loan repayment options * Tuition reimbursement * Flexible work environments * All the benefits listed above are subject to the terms of their individual Plans. And that's just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary: The Business Intelligence Analyst II supports the NCG Analytics team by delivering data analysis, preparation, and visualization that transform data into actionable insights for Unum's large-case business strategy. This role works independently on moderately complex analytics, leveraging strong technical and domain expertise to help business partners make informed decisions. The analyst collaborates closely with cross-functional teams-including Business Analysts, Data Scientists, and Data Engineers-to gather and validate requirements, develop insights, and strengthen processes and offerings. The position may also provide mentorship to junior BI analysts and is ideal for a creative, analytical professional passionate about data-driven problem solving. Job Specifications * Bachelors Degree preferred, and/or equivalent experience * 4+ years experience with demonstrated success at a BI Analyst I level or comparable data analytics related field * Proficient in analytics programming languages (SQL/R/Python) * Demonstrated expertise with modern BI toolsets (Tableau, Alteryx, PowerBI, or equivalent) * Demonstrated understanding of data profiling, statistical analysis and data modeling concepts * Proficient in extracting and leveraging data out of data warehouse, transactional databases, object stores & API based environments * Demonstrated ability to translate business needs into technical solutions * Ability to embrace change, adapt to the unexpected, and focus energies, people, and solutions on practical and positive results * Demonstrated problem solving skills * Strong communications skills with the ability to influence others using data and logic * Ability to effectively mentor others * Aptitude and drive to learn new technologies and analysis techniques * Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization. Principal Duties and Responsibilities * Conduct moderately complex data profiling and analysis to evaluate data sources to determine the best source for business information * Acquiring, transforming and translating data into actionable dashboards, reports, algorithms or datasets * Performing moderately complex statistical analysis and presenting findings to guide, influence and advise leadership * Collaborate with data engineers to perform data validation and testing activities as appropriate * Continuously develop and build upon existing in-depth knowledge of the insurance industry, company and competitor landscape * Continuously develop and build upon existing in-depth knowledge of data stored in company databases as well as emerging trends in business intelligence technologies * Works directly with internal customers to refine requirements and validate output to ensure solutions will meet expectations * May provide mentoring, coaching and developmental support to lower level BI Analysts #LI-AS3 ~IN1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $73,300.00-$150,500.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $51k-66k yearly est. Auto-Apply 1d ago
  • Senior IT Systems Analyst - Manhattan/WMS

    Delhaize America 4.6company rating

    Business analyst job in Scarborough, ME

    Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Primary Purpose The Solutions Delivery Analyst IV role is designed to serve as a lead technical subject matter expert for assigned systems, services, or applications they deliver & support for specific functional areas. This role will lead Solution Delivery execution of mid to large-sized IT initiatives in partnership with the business driving value for Ahold Delhaize USA & our Brands. In addition to delivering new and innovative solutions for the business, this role will provide complete third level production support, engage with engineers on as needed basis, follow up to ensure all business services are operationally stable, monitor supplier performance and execution. In addition, in this role the Solution Delivery Analyst IV is responsible for making long term recommendations for operational improvements and overseeing implementation of those recommendations to improve overall system stability for identified functional areas. This role is responsible for providing high quality technical support including knowledge updates, configuration and routine application updates, application patch management and overall continuous improvement expectations. Job Duties & Responsibilities * Lead Technical SME for WMS systems, services and applications ranging from simple to most complex for an identified functional area. * Coaches and mentors other members of the functional area to increase overall technical knowledge within the organization * Responsible for leading primarily mid to large-scale projects including driving the below listed activities: * Assist the PMO in resource management allocation and budget management associated with assigned project delivery * Translating business needs identified by either the business and/or production owners into either agile stories or waterfall business requirements. * Partners with Solution Engineers in building out technical specifications that will deliver on identified business requirements and outcomes * Works with the business and Quality Assurance in building out test cases/matrices that will ensure proper testing of solutions prior to production deployment * Execute assigned tasks during System Integration Testing, record passed test cases, provide detailed documentation on failed tests and re-execute tests as needed. * Work with Solution Engineers on failed test cases and any changes to technical specifications needed to meet solution outcomes * In partnership with Service Delivery complete RUN Book Documentation and prepare for production support turnover * Participate in Solution Implementation & Post Production Hyper Care Support * Responsible for and drives all third level technical support for application and systems services for a specifical functional area * Technical Support SME for the identified service or application and serves as the technical resolver and knowledge provider. Coaches and mentors lower-level Solution Delivery Analysts on a frequent basis. * Accountable and responsible for supplier performance to deliver on technical support needs and service level expectations. Manages support relationship for mid to large-size software supplier relationships. * Responsible for engagement with Engineers and Product Teams to ensure operational support needs are met and responsible for all technical engagement with senior SMEs and suppliers * Leads root cause analysis on complex issues and recommends and implements opportunities for continuous performance improvement of systems including through suppliers * Partners with Engineers, Product Teams, and business groups to deliver standard to complex configuration changes and routine Operational changes for the services/applications within established standards * Leads efforts to determine integration needs, design improvements, and design patterns with Engineers, Developers, Suppliers, and Product teams * Responsible for identifying and driving end to end proactive improvement through monitoring tools integration, continuous improvement activities and reporting on service availability * Ensure operational stability of a 24/7/365 grocery retail environment by providing technical support, system monitoring, and issue resolution which may be required during off-hours, weekends, and holidays as needed. Required Qualifications * Bachelor's degree in computer science, CIS or related (or equivalent related work experience) * 8 or more years of equivalent experience in relevant job or field of technology. * Strong experience working with WMS technologies (Manhattan preferred) * Experience in an advanced role or technical capacity, leading teams directly or indirectly * Experience directly responsible for guiding, training or onboarding team members in relevant technologies, capabilities or skills * Master's the use professional concepts and functional expertise * Takes on mid to large projects from start to finish and works independently on these efforts with minimal direction required, * Works on complex problems where analysis of situations or data requires a review of a variety of factors * Possess an innate desire to produce quality work * Has the desire and ability to trace issues to their source-even when those issues lie outside the boundaries of the code, * Exercises judgment within defined procedures and practices to determine appropriate action Preferred Qualifications * Master's degree in relevant field of study * Additional trainings or certifications in relevant field of study * Experience in Agile teams and Product/Platform based operating model. * Experience in leading teams or advancing technical capability in teams. * Experience in retail or grocery preferred. ME/NC/PA/SC Salary Range: $92,640 - $138,960 IL/MA/MD/NY Salary Range: $106,480- $159,720 Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws. At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
    $106.5k-159.7k yearly 27d ago
  • QA Analyst

    I.T. Excel

    Business analyst job in Portsmouth, NH

    I.T. Excel is a new breed of service firm - an industry-focused consulting and integration firm offering a broad range of solution offerings to clients from a broad range of Industries. ITE is an end-to-end global consulting & solutions company with over 250 employee .We help companies bring improved focus to IT and how it aligns with the business, executes on its priorities and balances between innovation and efficiency. We have successfully shared with many of our clients the strategies, approaches and techniques necessary to transform IT capability and enable the implementation of business strategy. We specialize in the following technologies- QA/Software Testing, Business Analysis and Computer System Validation. Job Description RELOCATION IS A MUST AND 4 WEEKS MANDATORY IN-PERSON TRAINING IN RESTON, VA Title: Jr. Validation Engineer/QA Analyst/ Jr. QA Tester/Business Analyst/BA Description : WE ARE LOOKING FOR FRESH GRADUATES FOR QA and Validation POSITIONS. Qualifications : BS in Biomedical Engineering/ BS in Chemical Engineering/ Computer Science/ MS Computer Science/ BBA/ MBA/ Engineering degree required from an accredited university or college. Minimum Experience: Recent college graduates with no experience or graduates with few years of experience preferred. Computer literate and familiar with the use of word processing, spreadsheet, and basic database applications preferred. Employment Benefits: Competitive Base Salary: Base Pay of $55,000 - $58,000 / Yr with periodic reviews (usually every 6 months) and increments. I.T. EXCEL is an E-VERIFIED Company . Clients: We mostly work with Fortune 50 companies. We have existing contracts/partnership with Amgen, Aventis, Alfa Physician Resources, Baxter, Bank of America, Bank One, Biogen, Cisco Systems, Citi Bank, Citizens Bank, Cymbal, Deutsche Bank, Eli Lilly, Freddie Mac, Fannie Mae, GMAC Insurance, IBM, ING Direct Bank, Johnson & Johnson, JP Morgan & Chase, LL Bean, Liberty Mutual, Nasdaq, Navimedix, Nextel, Pfizer, State Farm Insurance, Schering Plough, Wells Fargo, Verizon, 3 COM and many more. Health Insurance: ITE provides all its full-time employees with medical insurance. Health Insurance coverage (PPO Plan) is offered by Anthem Blue Cross Blue Shield, one of the leading healthcare companies in the United States. This allows easy access to dependable healthcare, through a large network of physicians and hospitals, spread across the United States. We are also working on adding other benefits like Dental/Vision Workers Compensation: Workers' compensation insurance is provided to all employees, covering them against work related injuries and/or disabilities. Relocation Assistance: We offer our employees Relocation Assistance, to help them with the relocation costs while starting their project at client site Qualifications Qualifications : BS in Biomedical Engineering/ BS in Chemical Engineering/ Computer Science/ MS Computer Science/ BBA/ MBA/ Engineering degree required from an accredited university or college. Minimum Experience: Recent college graduates with no experience or graduates with few years of experience preferred. Computer literate and familiar with the use of word processing, spreadsheet, and basic database applications preferred. Additional Information Skills/Abilities/Competencies Required: Must be ambitious, have strong work ethic, and a willingness to learn Be a fast learner with strong problem solving skills Demonstrated strength in verbal and written communication Positive & winning attitude Excellent communication and interpersonal skills Ability to understand and effectively communicate at all management levels, technical dependencies, timeline impact and risks Employment Benefits: Competitive Base Salary.
    $55k-58k yearly 19h ago
  • Payroll Compliance & Projects Analyst

    TD Bank 4.5company rating

    Business analyst job in Portland, ME

    Portland, Maine, United States of America **Hours:** 40 **Pay Details:** $29.75 - $44.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Human Resources **Job Description:** The Payroll Compliance & Projects Analyst plays a key role in supporting the governance, control, and compliance strategy for the North American Payroll function, partnering with HR 1B and Payroll leadership to align with enterprise best practices and broader business objectives. This role leads and supports complex, high-risk initiatives, ensuring successful project execution and process optimization. Acting as a subject matter expert, the Analyst provides guidance across the function, manages regulatory change, and oversees the development and implementation of policies and procedures. They serve as a primary contact for audit and compliance requests, maintain an integrated view of business risks and controls, and contribute to long-range planning and strategic decision-making. The Analyst also ensures accurate administration and control activities, drives operational efficiencies, and supports cross-functional alignment through the design, and implementation of payroll solutions. HR Operations Analyst II - Provides a range of analytical, program and/or operational process support within a defined functional area. **Depth & Scope:** + Advanced knowledge and understanding of the operating environment, business processes and procedures, and transaction lifecycle for own area + Identifies and investigates non-standard operational / reporting / process issues + Provides recommendations or escalates issues to appropriate area + Provides regular analysis and/or reporting to support business partners, functional areas or centres of expertise + Requires working professional level knowledge of the functional area and/or business areas supported + Moderate level of complexity in operational / reporting / process and/or analysis function requiring a short to medium term focus + May represents the group as a project lead on projects / initiatives and/or at meetings across the organization + Provides training to others on best practices, processes, etc. as well as guide junior staff for the completion of business as usual functions **Education & Experience:** + Undergraduate degree required + 3+ years relevant experience required + Advanced knowledge and understanding of the operating environment, business processes and procedures, and transaction lifecycle for own area + Requires working professional level knowledge of the functional area and/or business areas supported + Organized self-starter with excellent analytical, problem-solving and time management skills + Detail oriented, high level of accuracy and ability to work independently + Excellent communication skills, both oral and written + Excellent PC skills including Microsoft Office, Excel, Access and PowerPoint + Excellent customer orientation, interpersonal and communication skills to deal effectively with all levels of staff **Preferred Qualifications:** + 3-5 years of payroll experience. + Deep industry and business knowledge and expertise on risk and control functions + Ability to work successfully as a member of a team and independently + Ability to exercise sound judgement in making decisions + Knowledge of governance, risk and control procedures, strategies & tactics + Knowledge of risk management environment, standards, regulations, and mitigation + Knowledge of current and emerging trends + Advanced ability to lead, plan, implement and evaluate program/project activities to ensure completion. **Customer Accountabilities:** + Acts as a key resource / specialist for an HR area /program(s) by providing subject matter expertise / analysis or complex operational process support + Manages assigned programs, ensuring coordination of changes, and timely and accurate transaction processing + Provides optimal employee and partner service, including expert guidance and advice on policies, programs and procedures, while adhering to customer service standards and Customer Experience + Model Identifies, documenta, investigates processes / exceptions arising from transactions / processes beyond 1st level operations service delivery and resolve escalated matters and refer complex issues / situations beyond own level of expertise + Develops and executes on reporting functions and/or produce consolidated or aggregated reporting as appropriate + Manages relationships with internal and external partners + Provides accurate and thorough analysis of key process drivers, root or systemic causes of cross functional operational issues, interprets findings and makes recommendations for improvement + Contributes to the identification, development and implementation of new operating workflows, additional services / applications or operational efficiencies for HR Operations + May lead work streams by acting as a project lead / subject matter expert for small-scale projects / initiatives in accordance with project management methodologies **Shareholder** **Accountabilities:** + Prioritizes and manages own workload to meet SLA requirements for service and productivity + May interface with regulators, external groups (legal firms, vendors, etc.), on operating and service delivery issues relative to the specific area of functional expertise as authorized by the manager + Acquires and applies expertise in the discipline + Provides guidance, assistance and direction to others in HR and other internal partners + Identifies, recommends and effectively executes standard practices applicable to the discipline + Analyzes service delivery issues and identify potential solutions that enhance the customer experience and support HR business objectives + Protects the interests of the organization identify and manage risks and escalate non-standard, high risk transactions or other activities as appropriate + Completes business process reviews as required and contribute to the creation of new processes + May manage or support change management projects or programs that impact the business, functions or processes and ensure clear communication and documentation of new processes + Accountable for cross-functional initiatives to deliver value add internally or to partner groups + Ensures compliance with applicable internal and external audit and regulatory requirements, providing recommendations and guidance as required **Employee/Team** **Accountabilities:** + Participates fully as a member of the team, promote team effectiveness and contribute to a positive work environment + Supports the team by continuously developing knowledge in own area. + Provides training, coaching and/or guidance to others as appropriate/required + Participates in personal performance management and development activities + Ensures the timely communication of issues that are relevant to the team and encourage a good working relationship with other departments + Participates in a fair, positive and equitable environment that supports a diverse workforce + Contributes to the success of the team by willingly assisting others in the completion and performance of additional duties as assigned + Acts as a brand champion for the business area/function and the bank, both internally and/or externally **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $29.8-44.5 hourly 60d+ ago

Learn more about business analyst jobs

How much does a business analyst earn in Portland, ME?

The average business analyst in Portland, ME earns between $46,000 and $89,000 annually. This compares to the national average business analyst range of $53,000 to $103,000.

Average business analyst salary in Portland, ME

$64,000
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