Case manager jobs in Blaine, MN - 692 jobs

Lead with Purpose. Partner with Impact. We are a dynamic brokerage general agency specializing in life insurance solutions. Our mission is to support independent advisors and clients by delivering exceptional case management and service. We thrive on teamwork, efficiency, and building lasting relationships with carriers and agents. As a Case Manager, you will be the backbone of our new business operations. You'll oversee Annuity insurance applications from submission to policy issue, ensuring smooth communication between advisors, carriers, and clients. This role is ideal for someone who enjoys organization, problem-solving, and being the trusted point of contact in the insurance process. What you'll Do: Manage life insurance applications and track case progress Communicate with carriers, underwriters, and advisors to resolve requirements Provide proactive updates to agents and clients Ensure compliance with industry regulations and company standards Deliver outstanding customer service and support What You Bring: Prior experience in life insurance, financial services, or case management preferred Strong organizational skills and attention to detail Excellent communication and relationship-building abilities Ability to thrive in a fast-paced, deadline-driven environment Some college experience Compensation: Salary range for new hires is generally $55,000.00 - $60,000.00 for Shakopee, MN. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus.

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration - because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued. Medica's RN Case Managers provide a member-centered, evidence-based model of care across multiple products. Our Case Management program is responsible for ensuring a smooth and safe transition for members between various care settings. This role involves assessing individual care goals, coordinating medical and supportive services, and connecting members with community resources to support their needs and objectives. Performs other duties as assigned. These actions enable the case manager to reduce the illness burden for individuals and their families while decreasing healthcare costs. Required Qualifications Associate's or Bachelor's degree in Nursing 5+ years of clinical/acute care experience Required Certifications/Licensure Current, unrestricted RN license in the state of residence Certified Case Manager (CCM) preferred, or ability and commitment to obtain within two years of hire required Preferred Qualifications Experience working with vulnerable and complex populations in a clinical, home care or telephonic environment; direct case management experience strongly preferred Experience and at ease working with various populations: multiple age groups, ethnic and socioeconomic backgrounds, medical, surgical backgrounds and a generalized level of understanding across specialty care areas Experience managing multiple computer systems and tools including Microsoft Products and medical documentation platforms Skills and Abilities Professional demeanor: Engaging, persistent and assertive. Empathetic, pragmatic, and prescriptive. General working knowledge of how various health care services link together (the health care continuum) Excels in communication with physicians and health care providers Excellent internal and external customer service skills Strong decision-making skills Ability to think creatively and be comfortable taking the lead in negotiating and accessing resources Ability to have positive impact on team by modeling and supporting change Understand, articulate and support the organization's mission, vision, goals and strategy Work efficiently towards department benchmarks Excellent verbal and written skills and the ability to present in a group setting Ability to work positively in a fluid, ever-changing environment Ability to thrive in a fast-paced setting, make decisions under stress, and manage multiple complex issues on a daily basis This position is a Remote role.To be eligible for consideration, candidates must have a primary home address located within any state where Medica is registered as an employer - AR, AZ, FL, GA, IA, IL, KS, KY, MD, ME, MI, MN, MO, ND, NE, OK, SD, TN, TX, VA, WI The full salary grade for this position is $72,100 - $123,600. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $72,100 - $97,850. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to compensation, Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees. The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law. Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States. We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

CLUES' Certified Community Behavioral Health Clinic (CCBHC), Abriendo Caminos , provides immediate access to supportive, high-quality, culturally-responsive and integrated Behavioral Health services and pathways to wellness for the Latinx Community, regardless of insurance status or ability to pay. The CCBHC model provides CLUES with a model for sustainable Behavioral Health service provision, which translates to increased access to consistent care for wellness in the Latinx community. CLUES' Adult Mental Health Targeted Case Manager collaborates with Behavioral Health leadership and staff to provide integrated care within the CCBHC model. The position is responsible for promoting behavioral health services both internally within CLUES and externally within the community, while also assisting staff in areas including but not limited to quality, outcome-based design, service relevance, delivery, effectiveness, and evaluation, all in alignment with CLUES mission. Department: Behavioral Health Reports to: Manager of Mental Health Case Management Location: CLUES Minneapolis Behavioral Health Clinic Position Type: Regular Schedule: Full-Time. Generally, Monday - Friday Office hours. Occasional/Some evening or weekend hours may be required. Estimated Salary/Pay: $21.25 to $25.00 (depending on experience & qualifications). Benefits: Full benefits package available in accordance with current CLUES policies-includes: medical, dental, vision, critical illness, accident, and life insurance (with AD&D); long term and short-term disability; pre-paid legal services and ID theft protection; retirement plan; educational assistance; paid holidays; and paid time off. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide bilingual and culturally responsive Adult Mental Health Targeted Case Management (AMH-TCM) services to help adults with Serious and Persistent Mental Illness (SPMI) gain access to medical, social, educational, vocational and other necessary services connected to the person's mental health needs. Complete required client assessments and plans in a timely manner, which includes the Functional Assessment (FA), Individual Community Support Plan (ICSP), and client crisis plans. Review and update these plans every 180 days. Maintain up-to-date client documentation, including case notes and agency required reporting. Based on a person-centered assessment of each client's needs and existing supports, refer and link clients to mental health and other services, ensuring coordination of services across settings, and monitoring the delivery of services. Support clients at mental health related meetings, appointments, and court appearances. Provide transportation as needed and deemed appropriate. Support clients around the process of civil commitment and re-entry into the community, including monitoring client progress and making recommendations to the court, when necessary. Respond promptly to client crisis situations and seek support from supervisor in high-risk situations. Collaborate with Behavioral Health leadership and staff to provide integrated care within the CCBHC model. Participate in individual and group supervision as required within the team and the department. Attend other meetings as required by contract or agency. Support supervisor in cultivating and maintaining a positive working relationship and regular communication with contract stakeholders and service collaborators. Meet goals and outcomes set for case load and in-person client contact requirements (e.g., meeting at least monthly with each client, and serving a pre-determined number of clients per month, etc.). General Duties Promote the mission, operating values, and agency services of CLUES within the community. Maintain client confidentiality in accordance with HIPAA, agency policies and other applicable laws, regulations and ethical standards. Carry out all other duties as assigned by supervisor. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties or tasks may be assigned as required. Management may modify, change or add to the duties of this description at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. QUALIFICATION REQUIREMENTS Education, Experience & Key Abilities Candidates must meet state qualification standards for "case manager" or "mental health practitioner" to be considered for this role. Candidates must satisfy at least one of the three scenarios below: Be a mental health practitioner as defined in section 245I.04, subdivision 4; Have a bachelor's or master's degree in one of the behavioral sciences or related fields including, but not limited to, social work, psychology, or nursing from an accredited college or university; or Candidates who are not mental health practitioners or don't have a bachelor's degree may only be considered if one of the following applies: Have 3 to 4 years of experience as a case manager associate; Be a registered nurse and have a combination of specialized training in psychiatry and 3 years of work experience consisting of community interaction and involvement or community discharge planning in a mental health setting; or Be qualified as a case manager under the 1998 Department of Human Service waiver provision and meet the continuing education and mentoring requirements. Bilingual in Spanish and English required. Must have a deep understanding of Latinx cultures, values, and traditions, and demonstrate cultural responsiveness in every aspect of the role, including communication with colleagues, staff, clients, community members; creating forms and documents; hiring and training staff; and in clinical supervision and consultation. Experience in case management or other direct client services preferred. Must be organized, have the ability to work under pressure and stress, have attention to detail, be self-motivated, and have the ability to multi-task in a fast-paced environment. Must be skilled in the process of identifying and assessing a wide range of client needs. Must be comfortable discussing sensitive issues with clients and staff in an appropriate, effective manner. Crisis de-escalation skills and experience preferred. Knowledgeable about local community resources and how to use those resources for the benefit of clients preferred. Language Skills Effective communication in English and Spanish, both verbally and in writing, required. Ability to read, analyze, and interpret written materials, including reports, contracts, and proposals. Ability to effectively present ideas and information in an organized and effective manner, including writing reports. Ability to maintain accurate documentation and respond appropriately to questions from clients, co-workers, management and external parties. Transportation Must have access to use a reliable motor vehicle for independent transportation, valid driver's license, proof of automotive insurance, and maintain a good driving record. Must submit to and pass annual recertification of compliance with CLUES Automobile and Transportation Policy and driving record check. Computer Skills Proficient working knowledge of email software, the Internet, databases, and common Windows-based programs, including Microsoft Office Word, Excel and PowerPoint required. Must be willing to attend training to advance technical skills and maintain appropriate skill levels to perform job duties. WORKING CONDITIONS Background check Must pass a criminal background check, driving record check, and MS-604.20 background check. As a condition of continued employment, staff person may be required to submit to periodic re-verification of these background checks. ABOUT US Comunidades Latinas Unidas En Servicio (CLUES) is a non-profit leader in behavioral health and human services. The organization was founded in 1981 with a vision for improving the quality of life of the Latino population in Minnesota. Today, CLUES is Minnesota's largest Latino agency. Our mission is to advance social and economic equity and wellbeing for Latinos by building upon our strengths and cultures, uplifting our community, and activating leadership for systemic change. Although our services focus on the Latino family, our experience and capabilities enable us to serve individuals and families from all walks of life including new immigrants and low-income families who dream of a better future. Our programs and services encompass a holistic approach to addressing the complex and interrelated barriers our community faces, including programming that advances Community Wellness, Community Leadership, and Community Prosperity. Our services uphold and celebrate cultural richness and community assets as we connect individuals and families to resources, skills, institutions, and opportunities. We employ a diverse, multi-cultural staff to ensure our services are linguistically and culturally relevant.

A leading health care organization located in Minneapolis is seeking an Associate General Counsel to oversee M&A legal functions. The ideal candidate should have a Juris Doctorate, at least 3 years of transactional experience, and strong skills in negotiation and stakeholder management. This position offers a competitive salary range of $132,200 to $226,600 annually along with a comprehensive benefits package. #J-18808-Ljbffr

Join this organization as a key legal advisor driving global product compliance and safety. In this role, you will lead regulatory strategy, ensure adherence to international standards, and support cross-functional teams to align compliance with business objectives. Key Responsibilities Oversee compliance for global product and packaging regulations, including CPSC reporting, hazardous materials transport, EMC, energy efficiency, emissions, and chemical restrictions. Provide legal guidance for product safety governance, including risk assessment, issue escalation, and corrective action planning. Advise corporate and divisional safety committees on regulatory obligations and emerging risks. Represent the business in industry associations (NAM, OPEI, AEM, PRBA) and shape positions on evolving regulations. Collaborate with engineering, operations, EHS, product development, and marketing to integrate compliance into business strategy. Manage regulatory filings, certifications, and market access submissions; direct external counsel and consultants for efficient support. Oversee compliance budgets, workflows, and internal communication processes. Qualifications J.D. from an accredited law school; admitted or eligible for Minnesota State Bar. 5+ years of experience in product and packaging regulatory compliance, ideally in manufacturing or heavy equipment sectors. Strong knowledge of domestic and international compliance laws and standards. Preferred Engineering background and/or product liability experience. Expertise in international trade compliance. Exceptional communication, legal reasoning, and leadership skills. Ability to work independently and provide strategic, actionable guidance.

HealthPartners is hiring a Case Manager, Behavioral Health. This role will specifically support the Autism Care Management team. Applicants are required to have Board Certified Behavioral Analyst (BCBA) certification and experience working with individual with Autism Spectrum Disorder. The position exists to provide support to patients, their families, and physicians in addressing behavioral health and social concerns; educate and empower patients and families to make informed personal health care decisions; and facilitate communication between patient, physician, health plan and community. ACCOUNTABILITIES: Member Focus Ensures all activities are member-focused and individualized, resulting in personalized attention to each patient's unique needs. Identifies interventions and resources to assist member reaching personal health related goals. Identifies patterns and episodes of care that are predictive of future needs and services. Integration Integrates clinical and psychosocial information for case identification and individual patient assessment to develop action-oriented and time-specific planning and implementation of appropriate interventions. Facilitates integration of patient care by encouragement of effective communications between patients, families, providers, health plan and care system programs, and community-based services. Adheres to policy and procedure in daily activities. Coordinates service coverage with appropriate funding sources when indicated. Communication Effectively and routinely communicates with patients, families, physicians and health care team members to facilitate successful collaboration resulting in high levels of member/patient/family/provider satisfaction. Provides regular reporting of member outcomes to behavioral health leadership according to defined process. Identifies and promptly reports potentially adverse situations to department leadership. Identifies and promptly reports high cost cases for reinsurance. Maintains confidentiality of information in accordance with department and corporate policies. Relationships and Team Building Establishes and maintains good working relationships within the Behavioral Health Improvement and Operations Department, with other HealthPartners Departments, and with other health team participants. Supports other team members in achieving patient centered goals. Assists supervisor in maintaining a cohesive team by contributing to a collaborative, respectful, and diverse environment. Participates in and contributes to appropriate departmental and/or organizational meetings. Acts as a liaison between internal customers, Marketing, Sales, Claims and Member Services to resolve systems/process issues. Technology Maintains knowledge of and effectively uses automated applications and systems. Identifies deficits in technological literacy and seeks appropriate training under guidance of supervisor. Maintains maximum individual productivity through proficient use of automated systems. Personal Development Participates in ongoing independent study and education-related professional activities to maintain and increase knowledge in the areas of case management, patient care services, and benefit packages for development of effective case management skills. Demonstrates responsiveness to and appreciation of constructive feedback and recommendations for personal growth and development. Maintains current, active Minnesota licensure. Other Duties Willingly participates in various committees, task forces, projects, and quality improvement teams, as needed and assigned. Performs other duties as assigned. REQUIRED QUALIFICATIONS: Licensed in Minnesota as LICSW, RN or Psychologist, Masters degree preferred. Board Certified Behavioral Analyst (BCBA) certification Experience working with individual with Autism Spectrum Disorder. Minimum of 3 years clinical practice experience; minimum of 3 years relevant utilization review, discharge planning, or case management experience; and current clinical knowledge. Demonstrated effective, clinical judgement and skills. Demonstrated skill and experience in effectively collaborating with care team members, using a high level of expertise in written, oral and interpersonal communication. Demonstrated working knowledge of QI, UM, benefit plans fiscal management, and various payment methodologies preferred. Understanding of healthcare and/or HMO industry. Demonstrated skill in effective use and management of automated medical management systems. Demonstrated flexibility, organization, and appropriate decision-making under challenging situations. Ability to organize and prioritize multiple assignments within workload. Ability to deal with change and ambiguity. DECISION-MAKING: Makes independent decisions within the scope of this position's accountabilities and determines the need for and the timing of consultation with behavioral health leadership. Uses sound judgement, organizational knowledge, industry knowledge, and common sense in determining appropriate alternatives for members/patients/families, consulting with leadership and/or Medical Director, when indicated. Utilizes the member contract coverage policy on-line benefits, level of care guidelines and Member or Claims Services on-line policies and procedures. Makes recommendations to leadership regarding policy development needs and/or changes. MAJOR CHALLENGES: Maintaining member focus in a rapidly evolving environment. Influencing team members and colleagues to work collaboratively in achieving the goals and objectives of the department. Maintaining timely, comprehensive reviews with concise documentation of pertinent facts, decisions and rationale. Maintaining appropriate use of supervisory and consultation resources

Application Deadline: Until filled Salary: $52,000 - $56,000 per year This is a full time position. Join our dedicated Assertive Community Treatment (ACT) Team as a mental health case manager, where you will play a vital role in providing comprehensive, community-based mental health services. This position is focused on delivering rehabilitative treatment and case management to adult in underserved communities living with severe and persistent mental illness. You will be a key member of a multidisciplinary team, working directly in the community to empower clients, coordinate essential services, and foster long-term stability and recovery. As a case manager, you will provide rehabilitative treatment, case management, and life skills coaching. Serve as a mandated reporter for abuse and neglect. Conduct functional and risk assessments and develop individualized treatment plans. Maintain accurate and timely clinical documentation and reporting. Coordinate care with psychiatrists and other healthcare/community providers. Connect clients with community resources and build partnerships with other agencies. Provide community outreach and facilitate support groups. Ensure clients maintain contact with their psychiatrist and adhere to prescribed medications. Actively participate in team meetings and collaborate with the multidisciplinary team. Job Qualifications Bachelor's degree in a Behavioral Science or related field required. Experience may not be exchanged for education. Minimum 1-year experience in family outreach, support, care coordination, counseling or community mental health. Must meet mental health practitioner requirements. Must be bilingual in English and Karen. Valid Driver's License, auto insurance and reliable vehicle required. About Wilder When you work at Wilder, you will join a diverse community of passionate individuals who are committed to the Wilder mission and dedicated to serving whole families. Our workplace diversity strengthens our mission and contributes to our vision of individuals and families thriving in St. Paul and beyond. We offer a dynamic Total Rewards package, which includes competitive compensation and benefits - health, dental, employer-matched 401(k), PTO, paid family, medical and caregiver leave, life insurance, disability insurance, flexible spending accounts and employee wellness programs. In addition, you will have access to professional development opportunities, including development funding, tuition discounts, career development, and training opportunities. You will also have access to Wilder's inclusion, diversity and equity (WIDE) council, employee resource groups, and other DEI development opportunities available to all employees. Eligible federal loans may also qualify for deferment through the Public Service Loan Forgiveness Program (PSLF). The Amherst H. Wilder Foundation is a nonprofit community organization that creates lasting, positive change rooted in people through direct services, research and community building. We combine knowledge, compassion and action to improve lives today and for generations to come. *********************** Online Application Information Our application system works best using Chrome and attaching documents in PDF or Word format. Postings close at midnight Eastern Standard Time. There are four sections to the application process, please follow these instructions carefully: Contact information. Be sure to fill out all of the required fields (marked with a red *). Verification of email address. Enter the code sent to your email address. Enter Address Resume and cover letter section. First upload your resume in the resume section then upload your cover letter and any other required documents mentioned in the job posting in the second upload area. Questions. Answer “How did you hear about this job/posting?” question and other required questions if applicable. Equal Employment Opportunity Commission Questions (EEO). We are required to ask these questions to meet state and federal compliance requirements. Your response is voluntary. If you prefer not to answer these questions you can skip them but you must check the box labeled “I have read the above invitation to self-identify as an individual with a disability” Review and Edit. Here you can review and edit sections as necessary. Job offers will be contingent on the successful applicants' proof of authorization to work in the United States and the results of a background check related to the job requirements. Wilder is an Equal Opportunity Employer. It is the policy of the Amherst H Wilder foundation to provide an equal employment opportunity (EEO) to all persons.

Minnesota Assistance Council for Veterans (MACV) is a statewide nonprofit organization with a mission to end Veteran homelessness in Minnesota. MACV provides comprehensive programs in the areas of housing, employment, and legal services to support Veterans and their families throughout Minnesota who are homeless or at risk of homelessness. MACV operates a budget over $14 million annually and has a team of approximately 100 employees throughout Minnesota. The organization has office locations throughout the state, with administrative functions centralized within a headquarters office based in St. Paul. MACV offers a competitive benefits package that includes healthcare coverage, dental, vision, life, STD and LTD insurance, generous paid time off, retirement benefits, 12 holidays per year, paid parental leave, paid family and medical leave, technology and wellness reimbursement programs, tuition reimbursement, continued professional development support, and more. Position Overview The GPD (Grant and Per Diem) Transitional Case Manager provides intensive, shorter term, services to GPD eligible Veterans exiting homelessness and moving into permanent housing. This includes supporting housing search, assisting the Veteran in connecting with the supportive services needed to find and maintain housing, conducting regular assessments of clients, and otherwise supporting the Veteran through housing stabilization. Requirements The GPD (Grant and Per Diem) Transitional Case Manager provides intensive, shorter term, services to GPD eligible Veterans exiting homelessness and moving into permanent housing. This includes supporting housing search, assisting the Veteran in connecting with the supportive services needed to find and maintain housing, conducting regular assessments of clients, and otherwise supporting the Veteran through housing stabilization. Deliver intensive, permanent housing placement and retention services for a caseload of 16 Veterans. Guide each veteran in identifying a housing pathway and facilitate their move into housing. Conduct weekly meetings with veterans to address and overcome challenges related to retaining permanent housing. Serve as a liaison with the VA to coordinate services for veterans enrolled in the GPD Case Management program. Collaborate with other MACV staff and partner agencies, participate in veteran case conferences, and ensure the necessary documentation and HMIS data collection. Partner with MACV staff to submit monthly, quarterly, and annual grant reports. Conduct outreach services, maintain veteran caseloads, and verify veteran eligibility. Address all barriers to obtaining and retaining housing, such as chronic homelessness, mental health concerns, substance use disorders, under-employment, lack of income, interpersonal skills, meals, tenant responsibilities, and other obstacles. Problem-solve urgent situations, including interactions with EMT and Fire, police, psychiatric services, and other community agencies and staff. Prevent and/or resolve conflicts using a strengths-based approach. Offer supportive counseling, guidance, and referrals to community resources. Engage regularly with individuals to ensure program participation and progress. Assist program participants in housing placement, education on living skills, navigating resources and referrals, eviction diversion, and addressing physical and mental health issues. Communicate effectively, both in writing and verbally, with team members, supervisors, volunteers, and program participants. Maintain timely and comprehensive case notes, documenting relevant client interactions. Enter, update, and confirm information in the Homeless Management Information System (HMIS) and other databases as required. Attend weekly program staff meetings, monthly all-staff meetings, weekly supervision with the Program Manager, and training sessions. Report program, client, and facility needs to the appropriate individuals. Perform other duties as assigned. Requirements: Bachelor's degree in a related field required. Four years of experience in case management or housing navigation may substitute for degree. Experience in residential programs and/or housing programs. Preferred: Experience working with Veterans and knowledge of Veteran services. Working knowledge of Social Security income (SSI, SSDI, SDI). Working knowledge of county public benefits Strong organizational, communication, and documentation skills. Data system entry experience with a high level of attention to detail; HMIS experience is preferred Proficiency in Microsoft Office Suites software. Strong skills in harm reduction and working knowledge of substance dependence disorders and people living with persistent and/or serious mental health diagnoses. Ability to read and interpret documents, write routine reports and correspondence, and speak effectively before small groups of clients or employees of the organization. Ability to serve persons with history of serious justice involvement with compassion and fairness. Salary Description 50,000-55,000

The mission of NorthPoint Health & Wellness Center's (NorthPoint) is to create a healthier community. Three pillars provide the foundation for serving the North Minneapolis community: Whole-Person Integrated Care, Building Community Well-Being and Health Equity. Whole-Person Integrated Care NorthPoint offers a continuum of social and health services that integrate medical, dental, and behavioral health with human services to improve quality of life. We strive to serve our community by addressing the physical, behavioral, social, and spiritual aspects of health in culturally responsive and trauma-informed ways. Building Community Well-Being A community's sense of well-being includes social, economic, environmental, cultural, and political conditions identified by the members of a community as essential for them to "flourish and fulfill their potential." To build and nurture community well-being, we must understand the population we serve to improve their health, safety, and access to the services they need. Health Equity NorthPoint is committed to health equity that requires valuing everyone. We strive to reduce the social, economic, and health inequities experienced by the community and the people we serve. We work with community partners to support people in reaching their full health potential. General Job Statement: The Adult Services Case Manager focuses on supporting African American men and single adults in their journey toward personal and professional growth, improved health outcomes, and improve quality of life. Through case management, the Case Manager role is to address a broad range of socioeconomic challenges, helping NorthPoint guests to access the resources and tools necessary for self-sufficiency and well being. This role involves conducting thorough assessments to identify the unique needs and strengths of each individual, developing tailored Individual Development/Goal Plans to connect them with critical services such as medical, dental, and behavioral health care, education, housing, employment, and training opportunities. By implementing a culturally competent approach, the Case Manager ensures that the experiences and challenges of African American men and single adults are acknowledged and addressed via NorthPoint Services. Through skill development, goal setting, and coaching, the Case Manager empowers individuals to overcome barriers, laying a path toward resilience and self-sufficiency. Minimum Qualifications: Bachelor's Degree in Psychology, Sociology or closely related field, preferred. Associates Degree with two (2) years of case management experience in a non-profit setting focusing marginalized communities, or a High School Diploma or GED with four (4) years' experience in case management in a non-profit setting working with marginalized communities. Two or more years of proven experience and the ability to perform intensive case management and programmatic functions such as tracking outcomes, implementing service coordination and assisting with program development and outeach for adults. Excellent oral, written and group communication skills to effectively interact with people of various ages, ethnic, cultural backgrounds, and economic status. Knowledgeable of community, educational and economic resources, and social services in North Minneapolis. Highly developed organizational skills and comfortable taking initiative. Valid driver's license, proof of current insurance and reliable transportation required. Proficient in MS Word, MS Excel, and computer client tracking databases. Benefits and Perks: Our workforce reflects the community we service and we work hard to embrace diversity, inclusion and equity. The organization encourages everyone at NorthPoint to bring their authentic selves to work every day. We offer a variety of programs and family-friendly benefits to all of our employees. 401(k) Retirement Plan Medical, Dental and Vision Coverage Employer Paid Basic Life Insurance Policy, Short-Term and Long-Term Disability Coverage The passion and dedication of our employees makes this a great place to work! If you are seeking a rewarding and challenging position that makes a difference in the community visit our website at ************************ and express your interest under Employment Opportunities Human Services.

Role: Mental Health Case Manager Reports to: TCM Team Manager FLSA Status: Exempt Salary Range: $50,000+ based on experience Do you have a desire to provide assistance to people with severe and persistent mental health illnesses? Do you enjoy providing support and services to provide safe and stable living situations within the community? Our case managers do this and more including ensuring continuity of care, referrals to needed resources, coordination and monitoring of services, discharge planning, housing support, and intensive goal planning! If this sounds like you - Our mental health case manager role maybe for you! Who are we? Vail is a community for adults with serious mental illness, serving as a single point of access and coordination. We have been serving the Twin Cities for over 40 years! Guided by our mission and core values we offer purpose, direction, and hope. What do we offer? We take pride in fostering a collaborative work atmosphere, offering an excellent workplace, a hybrid work model, and attractive perks and benefits. As a member of our team, you will enjoy a comprehensive benefits package that includes free and affordable ancillary health services for you and your family, as well as an exceptional work-life balance. We promote this balance by providing paid time off that begins at 2.5 weeks annually, in addition to 11 company-paid holidays, 5 personal days, and allowances for safe and sick time. Furthermore, we offer paid training and continuing education opportunities, company-provided equipment, and an Employee Assistance Program designed to support our employees and their families. What will you do? The Mental Health case manager will offer direct assistance to a diverse range of individuals, fostering trusting relationships while being attuned to their experiences and traumas. This role includes administrative responsibilities such as completing essential paperwork, documentation, and billing processes, as well as offering referrals and coordinating cases for clients seeking a range of services, including mental health, medical, financial, social, educational, vocational, housing, and legal assistance. Responsibilities are executed in compliance with Rule 79, which includes documentation, functional assessments, crisis plans, releases, and personalized community support plans, all while adhering to established timelines and performance standards. Regular interaction with clients is expected, occurring at least once a month or as required. Additional responsibilities may include building relationships with county and state officials, family members, employers, and other organizations to improve the support available to clients. Over time, this position will promote personal development and skill enhancement while aiding in the growth of our company's division. To be considered for this opportunity you will bring your skills and talent, bachelors or masters degree in human services or related areas or qualify as a Mental Health Practitioner. Individuals with a social work degree must have valid and current Social Work licensure. At least one year of professional or internship experience in the mental health field required. Must have and maintain a valid Minnesota Drivers License, maintain automobile coverage and have access to an automobile to attend meetings in the office and community (Case Managers are reimbursed for mileage.) Our Commitment to Diversity, Equity, and Inclusion Vail Place is an Equal Opportunity/Affirmative Action employer. We strive to have an anti-oppressive and anti-racist work environment. We embrace diversity, foster inclusion, and do our work through an equitable lens. Persons of color, women, members of the LGBTQ community, veterans, other minorities, and individuals with disabilities are strongly encouraged to apply. In compliance with the Americans with Disabilities Act, Vail Place will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Compensation details: 50000-50000 Yearly Salary PI5a3b10581b2d-31181-39450529

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Who We Are : Native American Community Clinic opened its doors in 2003 to address the health disparities within the urban Native American community of the Twin Cities. Our mission is to promote the health & wellness of mind, body, and spirit of Native American families. We offer a full range of healthcare services that include Medical, Behavioral Health, Dental, and Substance Abuse programs. NACC offers comprehensive HIV services, including robust HIV testing programs, partner services, HIV care and other infectious disease care, and HIV prevention services, including PrEP/PEP. NACC also offers full-spectrum harm reduction services, both within the clinic setting and in outreach settings. NACC approaches healthcare by addressing root causes of health disparities including access to food, housing and health insurance with services such as resource navigation, care coordination, outreach and community-based activities through the use of our peer recovery coaches and community health workers. NACC strives to honor health and tradition by providing spiritual care and access to traditional healing through our Elders in Residence.

Teen and Family Case Management Assistant (251815) Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County. Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization. SUMMARY: We are currently seeking a Teen and Family Case Management Assistant to join our Aqui Para Ti team. This part-time role will work 40 hours within a two week pay period on days. Hours fall between 8 AM and 5 PM but primarily will work afternoon hours from 12 PM to 5 PM. Candidates must be bilingual in Spanish. Purpose of this position: Under general supervision, provides service coordination to youth in specific communities between 10-24 and their families for various psychosocial issues, advocacy, and care. Delivers information, referrals, coordinates, negotiates, and procures services and resources for clients. Assists in the care coordination of complex patients to facilitate the delivery of cost-effective health care and identify the appropriate utilization of resources. Coaches patients and parents/caregivers in developmentally appropriate positive parenting style. Works collaboratively with interdisciplinary staff internal and external to the organization. Participates in quality improvement and evaluation processes related to the management of patient care. RESPONSIBILITIES: Explain policies about teen confidential services to patients and parents during the first visit Administer health and parenting screening questionnaires to parents of new patients and then every year after their first visit Educate patients and parents about the meaning of mental health illness, treatment and resources, and how to navigate school and health system Provide coaching to patients and parents and their identified supports on health issues and client identified goals Provide education to parents or caregivers about mental health conditions, prevention, and resources. Refer clients to appropriate health resources and social services and support clients in accessing resources, particularly in regards to parents/caregivers Prepare and facilitate Aqui Para Ti (APT) multidisciplinary team clinic huddle; monitor and review clients' needs, risks, and progress and develop/revise preliminary action plans accordingly during APT team case/care management sessions and teen clinic visits Actively coordinate services and follow-up with high-risk clients and parents, and work collaboratively with professionals involved in the care of the client Perform face-to-face, video, and phone contact with a specified number of patients on a scheduled basis and as needed Develop and nurture relationships with schools, community and social support providers to aid in effective referrals and timely access to services Create and maintain the connection with schools to support patient's educational goals. Support the patient and families with the process of obtain a 504 and/or Individualized Educational Plans Collect and track data for evaluation purposes Participate in scholarly activities, presentations, train the trainer opportunities as fits APT‘s team needs in its National and State leadership role Other duties as assigned, but only when trained and qualified to do so QUALIFICATIONS: Minimum Qualifications: College degree in the social sciences or a related field Two (2) year's experience working with specific communities, depending on assignment May require bilingual Spanish/English depending on assignment -OR- An approved equivalent combination of education and experience Preferred Qualifications: Healthcare professional with Bachelor's degree in the social sciences Knowledge/ Skills/ Abilities: Skill in youth/family engagement and referral Basic computer skills Knowledge of diversity issues; grief and loss; social, economic, legal and medical systems; safety; and behavioral and psychosocial implications of acculturation Ability to work within medical hierarchy Ability to keep accurate and timely records Ability to assist in complex problem-solving with clients Ability to work autonomously, network with related agencies, build coalitions, and establish boundaries with clients, team members, and agencies Ability to be flexible and adapt to changing priorities Must demonstrate effective written and oral communication Ability to deal with death and difficult issues sensitively License/Certifications: For employees working in a Behavioral Health Home certified clinic, employees must be certified as one of the following: Community health worker Peer support specialist Family peer support specialist Case management associate Mental health rehabilitation worker Community paramedic Certified health education specialist -OR- Meet the requirements of a case manager You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer. Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements. Total Rewards Package:We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; Tuition reimbursement; and license and Certification reimbursement (Available ONLY for benefit eligible positions).For a complete list of our benefits, please visit our career site on why you should work for us. Department: Behavioral Health HomePrimary Location: MN-Minneapolis-Whittier ClinicStandard Hours/FTE Status: FTE = 0.50 (40 hours per pay period) Shift Detail: DayJob Level: StaffEmployee Status: Regular Eligible for Benefits: YesUnion/Non Union: UnionMin:$24.67Max: $32.00 Job Posting: Nov-05-2025

We are looking for a Financial Case Coordinator - Tranplant to join our team! As a member of the transplant team, the Transplant Financial Case Coordinator manages and/or coordinates all financial issues with patients, insurers, referring and attending physicians, nurse coordinators, social workers and other stakeholders. This case coordinator schedule includes; * 80 hours every two weeks * Full time; Day shift * No weekends Responsibilities: * Perform insurance verification and analysis as described below: * Determine eligibility status, * Obtain benefit information, * Verify group/contract numbers and subscriber information, and * Verify applicable contract and/or network. * Includes facility, physician, home health care, home infusion, pharmacy, and travel/meals/lodging benefits as appropriate * Obtain certification and/or authorization of admission or service and furnish necessary information to utilization review for concurrent review. * Identify potential coverage issues and works with: Specific Fairview program (UMP, HHC, IV, Rx); Patient;Admitting physician; Referring physician; Insurance company, and Employer. * Research to find other programs for payment and/or negotiate with third party payers to provide coverage by submitting medical data, citing precedents set by other payers and providing cost benefit information. * Maintain current knowledge of payer requirements and general admitting practices including use of on-line verification applications and initial and ongoing training. * Provide financial counseling and support for patients as needed during the course of their treatment. Assist in resolving problems with payers and provide information and expertise to other departments. * Demonstrate ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served. * Demonstrate ability to counsel patients with billing inquiries * Provide itemizations to patients and/or social workers as requested * Direct patients to the correct billing entity, as appropriate * Coordinate with other billing entities to provide financial answers to patient inquiries * Secure services associated with potential transplant patients * Clinical Trail Drugs (MIBG, IL-15, CD-34, CD-19) * Pre/Post-transplant stem cell infusions (Rescue/NK/DLI) * Pre-BMT preparatory drugs (growth factor, Mozobil, etc.) * Genetic Testing/Counseling as appropriate * Pocket Controllers and supplies for VAD patients * Enteral Nutrition for TP-IAT patients * Secure services for non-transplant patients * Natural Killer Cell Infusions (NK) * Destination Therapy Ventricular Assist Devices (DT-VADs) * Pocket controllers and supplies for DT-VAD patients * Genetic Testing/Counseling * Financial Exceptions * Determine need for a financial exception * Coordinate with physician and/or nurse coordinator to determine the sponsorship and outline of financial exception * Work with UMP to draft FE and obtain signatures * Coordinate with billing office to apply FE standards to billing * Work with potential international and self-pay patients * Create customized estimates based on medical services provided * Work with patients/families/embassies to collect deposits * Work with the billers to understand the distribution of funds * Work with patients/families/embassies to collect additional funds as needed * Provide documentation needed to patient/family/embassy (itemizations, bills, etc.) * Request deposit refund be submitted to patient/family/embassy if funds are remaining after patient is discharged from care * Coordinate with all providers of service * Confirm enrollment with atypical insurance providers * Negotiate rates for reimbursement for financial exceptions * Confirm acceptance of insurance rates * Including but not limited to UMP, HHC, IV, Rx * Kidney Paired Donation (KPD) * Secure coverage for recipient at UMMC * Coordinate with other facility or facilities involved in the KPD to ensure that their recipient has insurance for our donor * Coordinate with other facility or facilities involved in the KPD to ensure that the other facility accepts the insurance of our recipient for their donor * Counsel patient(s) involved as necessary, including Medicare education * Retroactively secure insurance coverage for patients transplant prior to securing financial resources * Counsel patients on insurance options * Work with other providers of service (UMP, HHC, IV, Rx) to navigate coverage gaps * Assist patients with navigating insurance options * MNSure website * Insurance brokers * Medicare counseling * Research supporting clinical and non-clinical documentation in an attempt to gather as much information as possible to secure coverage for transplantation (including but not limited to research journals, articles, etc.) * Demonstrates Commitment to Customers * Is aware of different customer needs/desires. * Takes action to meet customer needs/desires with respect to customer diversity. * Helps improve processes to meet customer needs. * Suggests and acts on ideas to improve overall customer service. * Respects confidentiality and shares information with only those that need to know Required Qualifications: * B.S./B.A. in business, communications or liberal arts field or equivalent combination of education and experience * 2-3 years of experience (or equivalent combination of education and experience) in healthcare or insurance organizations related to admitting, billing, claims processing, financial counseling, collections, contracting. * Strong knowledge of computer systems. Preferred Qualifications: * Knowledge of EPIC System and Transplant Services experience preferred * Knowledge of PASS System * Knowledge of transplant services Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ***************************************************** Compensation Disclaimer An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

is in Minot, ND** Licensed Addiction Counselor (LAC) Providence House is seeking a dedicated and compassionate Licensed Addiction Counselor (LAC) to join our professional team. The LAC will be instrumental in implementing and managing comprehensive addiction treatment programs, aligning services with our organization's mission and adhering to all regulatory standards. About Providence House: Providence House offers a range of specialized addiction treatment services, including adult residential care, outpatient programs, individualized and group counseling, comprehensive drug and alcohol evaluations, and personalized treatment planning. Responsibilities and Duties: Conduct comprehensive patient assessments, documenting substance use history and evaluating physical, mental, emotional, social, and spiritual impacts to inform treatment recommendations. Develop and effectively implement individualized treatment plans tailored to each patient's unique needs. Coordinate with healthcare providers and insurance companies, facilitating clear communication of observations, treatment recommendations, and patient progress evaluations. Regularly monitor patient adherence to treatment plans, assessing goal achievement and making necessary adjustments. Facilitate educational sessions and group counseling focused on addiction and recovery. Maintain accurate, detailed, and timely documentation of assessments, evaluations, and therapeutic notes. Obtain necessary releases of information, ensuring compliance with federal confidentiality regulations (42 CFR) when communicating with clients, families, guardians, and healthcare providers. Regularly evaluate program effectiveness against established goals and implement improvements as necessary. Participate actively in daily clinical team meetings to collaboratively evaluate and track residents' treatment progress. Fulfill on-call responsibilities as required by the role. Qualifications: Current licensure as an Addiction Counselor in the state. Proven experience in addiction counseling and treatment planning. Strong organizational skills, attention to detail, and ability to maintain confidentiality. Excellent interpersonal and communication skills, both written and verbal. Ability to work collaboratively within a multidisciplinary team. Compensation and Benefits: Competitive salary of $95,000 per year Comprehensive benefits package Generous Paid Time Off (PTO) Relocation assistance available Join our compassionate and dedicated team committed to changing lives and supporting lasting recovery.

Looking for a career that is fast-paced and rewarding? Pinnacle Services is looking for friendly, self-starting professionals to join our Hennepin/Scott County Case Management team! Come work for a company that values person-centered thinking and employee growth! Pinnacle Services is an innovative agency experiencing rapid growth in the Case Management department. Do you have you bachelor's in social work or related field? Are you licensed in Social Work or seeking your licensure in social work? Then this is a great opportunity for you! We offer a fun and highly collaborative work environment that centers on providing services of the highest quality to the people we serve. We work with a variety of lead agencies and our consumers are located primarily in the seven county metro areas. Who would be successful in this role? Someone who enjoys a variety from day to day and having a diverse array of clients. Case Managers have a lot of independence while managing their caseloads, therefore someone who would prefer group work to be self-led, consulting and collaborating with others, then returning to their independent tasks would succeed in this role. Description Job Responsibilities and Duties: Case Managers at Pinnacle Services have the opportunity to work with individuals on CADI and AC/EW waivers. These individuals may have a developmental disability, serious and persistent mental illness, chemical dependency issues, a physical disability, or are aging. The Case Manager is responsible for: Assessing the areas of the individual's life where assistance is needed. Offering and coordinating resources for the individuals being supported. Monitoring service delivery and working with providers to ensure the individual's needs are met. Service plan development. Attending regular in person meetings with individuals served and their interdisciplinary teams. Case noting individual served related work to create billable units. Attending two-thirds of client meetings in Hennepin County. Attending one-third of client meetings in Scott County. Salary: Non-LSW wage: $49,000/year salaried for 40hrs/week. LSW wage: $51,600/year salaried for 40hrs/week. Company Perks: Training Program - up to 8 weeks, faster paced training with learning curve Health Insurance Dental Insurance Vision Insurance Life Insurance Short Term Disability Voluntary Life Insurance Flexible Spending Account MN Paid Lea Paid Time Off 7 Holidays 401K - Eligible to contribute the 1st quarter after 6 months of employment Animal Friendly Corporate Office Professional Growth Opportunities Team Atmosphere MSSA membership & paid CEUs Licensing supervision Flex-time available after the first 60 days. Remote - based on 60-day evaluations work from home eligibility is determined - after completing 60 days of training in our NE Minneapolis office. Requirements: Required Qualifications Be a graduate from an accredited four-year college with a major in social work, psychology, sociology, or a closely related field or Be a graduate from an accredited four-year college with a major in any field and one year of experience as a social worker/case manager/care coordinator in a public or private social service agency. Applicants must have a valid driver's license and acceptable driving record as determined by Pinnacle Services policy. Applicants must have a vehicle that is covered with current insurance. Applicants must successfully clear local and/or stated background checks. Preferred Qualifications: Possess a LSW or higher form of BOSW Licensure. Pinnacle Service Inc. Provides person centered services to people with intellectual, developmental, or behavioral disabilities in various settings. We provide top level services to the individuals we support through in-home care, assisted living, case management and other supportive programs. We have high standards and go above and beyond in our organization to set ourselves apart from the others. Compensation details: 49000-51600 Yearly Salary PI3efdd2910e80-37***********3

The Victim Advocate (Advocate) is responsible for providing support and advocacy for the rights and protection of survivors of domestic violence and/or sexual assault. The Advocate will be responsible for the assessment of the individual survivor's needs and will work together with other community resources to fulfill those needs which may include shelter, counseling, referrals, general advocacy, and support. Department: Family Services Reports to: VP of Family Services Location: CLUES St. Paul and Minneapolis, MN Offices Position Type: Regular Schedule: Full-Time. Monday - Friday Office hours, with some evening & weekend hours. Estimated Pay: $22.00 - $25.00 per hour (depending on experience & qualifications). Benefits: Full benefits package available in accordance with current CLUES policies-includes: medical, dental, vision, critical illness, accident, and life insurance (with AD&D); long term and short-term disability; pre-paid legal services and ID theft protection; retirement plan; educational assistance; paid holidays; and paid time off. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide domestic violence and sexual assault advocacy at the individual and system level in English and Spanish. Conduct safety planning, assessment of immediate needs and assist Domestic Violence and/or Sexual Assault survivors with determining next steps to ensure safety following the incident. Assist survivors of crime when requested by law enforcement at crime scenes, hospitals or other safe locations. Accompany survivors to court, legal, medical when appropriate. Provide survivors with support, referrals, linkages, and information related to community resources, crime victim's rights, crime victim compensation information and applications, and orders for protection as appropriate. Recruit participants for and facilitate support groups for survivors of sexual assault and/or domestic violence. Coordinate logistics for support groups including but not limited to location, food, participant transportation, and childcare room volunteers (approved through CLUES Volunteer Services) as assigned. Provide crisis intervention 24/7 for survivors of sexual assault and answer hotline when on on-call rotation. Drive and transport clients in personal motor vehicle when appropriate while maintaining all necessary safety precautions (wearing seatbelts, observing traffic laws, using properly installed car seats for small children, etc.). Maintain accurate and up-to-date records and necessary paperwork, including case note/case history records, documentation of services and referral provided, and other reporting as assigned. Collect data and provide reporting on program as assigned. Prepare statistical and written reports as required by department and funding sources in a timely manner (e.g., monthly, quarterly & yearly). Provide outreach and education to social services providers and general community about Domestic Violence and Sexual Assault. Collaborate with supervisor and team in policy and systems change efforts to raise community awareness regarding sexual violence in the community. Assist in developing and organizing annual sexual and domestic violence prevention and awareness campaign. Participate in community meetings, forums, trainings and collaborations as required. Maintain client confidentiality in accordance with HIPAA, agency policies and other applicable laws, regulations and ethical standards. Complete required trainings, including sexual assault 40 hours training. Carry out other duties as assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties or tasks may be assigned as required. Management may modify, change or add to the duties of this description at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SUPERVISORY RELATIONSHIPS This position has no supervisory responsibilities. QUALIFICATION REQUIREMENTS Education, Experience & Key Abilities* Bachelor's degree in social work, psychology or related field required. Experience providing crisis intervention and survivor legal advocacy preferred. Awareness of, and strategies for coping with stress, and or vicarious trauma. Experience working with children and families preferred. Bilingual in Spanish & English with cultural sensitivity and awareness required. Bi-cultural individuals are strongly encouraged to apply. Ability to maintain accurate and complete files and data collection documentation required. Ability to have flexible work schedule required, may include some evening hours and/or weekends. Ability to multi-task and work under pressure. Ability to work as a team member and independently to achieve program goals Understanding of HIPAA, confidentiality and professional boundaries, and ability to incorporate into daily job performance required. Comfortable working with people from a diverse range of ethnic and socio-economic backgrounds required. Working knowledge of resources in the community is required. Experience in group facilitation/group dynamic. Position requires driving and transporting clients at times in a personal vehicle. Therefore, having and maintaining access to a motor vehicle, valid driver's license, proof of automotive insurance, and a good driving record and driving history is required. *Equivalent combination of education and experience may be accepted. Language Skills Effective communication in English and Spanish, both verbally and in writing required. Ability to read, analyze, and interpret written materials, maintain accurate documentation, and respond appropriately to questions and requests. Transportation Must have a reliable motor vehicle for independent transportation, valid driver's license, proof of automotive insurance, and maintain a good driving record. Must submit to and pass annual recertification of compliance with CLUES Automobile and Transportation Policy and driving record check. Computer Skills Proficient in Microsoft Office (Word, Excel, PowerPoint) and other common software (e.g., database, reporting, client management systems, etc.). Must be willing to attend training to advance technical skills and maintain appropriate skill levels to perform job duties. WORKING CONDITIONS Background check Must pass a criminal background check, fingerprinting study, driving record check, and MS-604.20 background check. As a condition of continued employment, staff person may be required to submit to periodic re-verification of these, and additional background checks. ABOUT US Comunidades Latinas Unidas En Servicio (CLUES) is a non-profit provider of behavioral health and human services. The organization was founded in 1981 with a vision for improving the quality of life of the Latino population in Minnesota. Our mission is to advance social and economic equity and wellbeing for Latinos by building upon our strengths and cultures, uplifting our community, and enabling leadership for systemic change. Although our services focus on the Latino family, our experience and capabilities enable us to serve individuals and families from all walks of life including new immigrants and low-income families who dream of a better future. Our programs and services encompass a holistic approach to addressing the complex and interrelated barriers our community faces, including programming that advances Community Wellness, Community Leadership, and Community Prosperity. Our approach is always to uphold and celebrate cultural richness and community assets as we connect individuals and families to resources, skills, institutions, and opportunities. Our Board of Directors is entirely volunteer and comprised primarily of experienced Latino professionals. We employ a diverse, multicultural staff to ensure our services are linguistically and culturally relevant, including approximately 140 employees and over 700 volunteers annually.

Job Description Who We Are: Native American Community Clinic opened its doors in 2003 to address the health disparities within the urban Native American community of the Twin Cities. Our mission is to promote the health & wellness of mind, body, and spirit of Native American families. We offer a full range of healthcare services that include Medical, Behavioral Health, Dental, and Substance Abuse programs. NACC offers comprehensive HIV services, including robust HIV testing programs, partner services, HIV care and other infectious disease care, and HIV prevention services, including PrEP/PEP. NACC also offers full-spectrum harm reduction services, both within the clinic setting and in outreach settings. NACC approaches healthcare by addressing root causes of health disparities including access to food, housing and health insurance with services such as resource navigation, care coordination, outreach and community-based activities through the use of our peer recovery coaches and community health workers. NACC strives to honor health and tradition by providing spiritual care and access to traditional healing through our Elders in Residence. Job Summary: The Ryan White Non-Medical Case Manager (NMCM) provides supportive case management services to individuals living with HIV, focusing on improving access to and retention in needed core medical and other support services. In the context of an integrated collaborative team, this position independently carries a caseload of clients, leads the delivery of social services and benefits navigation, and is responsible for ongoing documentation and data reporting to funders. The NMCM provides coordination, guidance, and assistance in accessing medical, social, community, legal, financial, employment, vocational, and/or other needed services. Services are delivered within a harm-reduction model, utilizing a nonjudgmental approach to clients' substance use and other factors. This position offers an opportunity to make a significant impact in the lives of individuals living with HIV, contributing to the efficiency and effectiveness of their care and support systems. Duties and Responsibilities: Provide the following services to clients: Conduct initial assessments for eligibility determination and service needs identification. Develop individualized care plans that respect the client's cultural values, addressing barriers to care including homelessness or injection drug use, in a nonjudgmental manner. Continuous client monitoring to assess the efficacy of the care plan Re-evaluation of the care plan at least every 6 months with adaptations as necessary Provide education and guidance to clients about HIV care and treatment options, ensuring timely and coordinated access to medically appropriate levels of health and support services and continuity of care Assist clients in navigating benefits and healthcare systems. Assist clients in accessing available resources, such as food access, social supports, housing resources, and specialty healthcare. Support clients in transportation needs, and accompany patients to appointments as appropriate. Advocate for clients and review their utilization of services, ensuring they are client-specific. Ongoing assessment of the client's and other key family members' needs and personal support systems Consistently and efficiently tracking and reporting Ryan White required data Work in coordination with another Ryan White Medical and Non-Medical Case managers Work collaboratively with an interdisciplinary team, including directly with the HIV clinical care team. Ensure a high level of confidentiality and sensitivity while dealing with clients' personal information. Engage with clients using various methods (phone, in-person, outreach, during clinic visits) including harm reduction-based community outreach. Maintain ongoing documentation in compliance with Ryan White program requirements. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications: Case management experience, including self-directed follow-up with clients in a timely manner Direct experience working with American Indian/Alaska Native communities Ability to deliver services in a manner that reflects knowledge of Native American community values, beliefs, and history and to interact with patients in a manner that demonstrates respect and understanding of cultural norms Knowledge of harm reduction, and ability to deliver non-judgmental client-centered services Experience working with unsheltered individuals, awareness of possible barriers to care, and commitment to delivering accessible services Basic knowledge of HIV/AIDS including treatment, transmission, and available services Knowledge of HIPAA and ability to implement privacy and confidentiality practices Experience in a health care delivery system Sensitivity to confidential health information and HIV/AIDS related issues and controversies and ability to adhere to related policy, procedures and law. Excellent time management and organizational skills Ability to work independently Ability to prioritize clinical requirements in balance with Ryan White case mgmt requirements Ability to adapt to any changes in federal and state grant requirements Proficiency in MS Office (teams, word, outlook, excel) Ability to learn and utilize new data tracking systems pertinent to job role Experience with or willingness to learn EPIC (electronic medical records system) Outstanding communication skills, oral and written Ability to work efficiently and collaboratively in a diverse work environment Preferred Qualifications: Associate or Bachelor's Degree Experience working with people who inject drugs Experience working with people living with HIV Some experience working with clients to access state and/or federally funded benefits or assistance programs (Medicare, Medicaid, etc) Ability to maintain a flexible work schedule, including occasional evening and weekend hours to meet the program participant needs and availability Personal vehicle and valid driver's license to be used for work purposes--organization will reimburse for gas/mileage Physical Demands and Work Environment: Frequently required to utilize hand and finger dexterity Frequently required to walk Occasionally required to climb, balance, bend, stoop, kneel, or crawl Frequently required to talk or hear While performing the duties of this job, the noise level in the work environment is usually moderate Frequently required to lift or move 10lbs and occasionally 25lbs Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus Benefits: MEDICAL (HSA w/employer contributions; Traditional Buy-Up plan) Dental (Delta) 401K with company match STD LTD Supplemental Life Optional coverages: Critical Illness, Hospital Indemnity, Whole Life, Accident Insurances

Role: Mental Health Case Manager Reports to: TCM Team Manager FLSA Status: Exempt Salary Range: $50,000+ based on experience Do you have a desire to provide assistance to people with severe and persistent mental health illnesses? Do you enjoy providing support and services to provide safe and stable living situations within the community? Our case managers do this and more including ensuring continuity of care, referrals to needed resources, coordination and monitoring of services, discharge planning, housing support, and intensive goal planning! If this sounds like you - Our mental health case manager role maybe for you! Who are we? Vail is a community for adults with serious mental illness, serving as a single point of access and coordination. We have been serving the Twin Cities for over 40 years! Guided by our mission and core values we offer purpose, direction, and hope. What do we offer? We take pride in fostering a collaborative work atmosphere, offering an excellent workplace, a hybrid work model, and attractive perks and benefits. As a member of our team, you will enjoy a comprehensive benefits package that includes free and affordable ancillary health services for you and your family, as well as an exceptional work-life balance. We promote this balance by providing paid time off that begins at 2.5 weeks annually, in addition to 11 company-paid holidays, 5 personal days, and allowances for safe and sick time. Furthermore, we offer paid training and continuing education opportunities, company-provided equipment, and an Employee Assistance Program designed to support our employees and their families. What will you do? The Mental Health case manager will offer direct assistance to a diverse range of individuals, fostering trusting relationships while being attuned to their experiences and traumas. This role includes administrative responsibilities such as completing essential paperwork, documentation, and billing processes, as well as offering referrals and coordinating cases for clients seeking a range of services, including mental health, medical, financial, social, educational, vocational, housing, and legal assistance. Responsibilities are executed in compliance with Rule 79, which includes documentation, functional assessments, crisis plans, releases, and personalized community support plans, all while adhering to established timelines and performance standards. Regular interaction with clients is expected, occurring at least once a month or as required. Additional responsibilities may include building relationships with county and state officials, family members, employers, and other organizations to improve the support available to clients. Over time, this position will promote personal development and skill enhancement while aiding in the growth of our company's division. To be considered for this opportunity you will bring your skills and talent, bachelor's or master's degree in human services or related areas or qualify as a Mental Health Practitioner. Individuals with a social work degree must have valid and current Social Work licensure. At least one year of professional or internship experience in the mental health field required. Must have and maintain a valid Minnesota Driver's License, maintain automobile coverage and have access to an automobile to attend meetings in the office and community (Case Managers are reimbursed for mileage.) Our Commitment to Diversity, Equity, and Inclusion Vail Place is an Equal Opportunity/Affirmative Action employer. We strive to have an anti-oppressive and anti-racist work environment. We embrace diversity, foster inclusion, and do our work through an equitable lens. Persons of color, women, members of the LGBTQ community, veterans, other minorities, and individuals with disabilities are strongly encouraged to apply. In compliance with the Americans with Disabilities Act, Vail Place will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.