Claims adjuster supervisor vs claim investigator

Differences between claims adjuster supervisor and claim investigator duties and responsibilities

Claims adjuster supervisor example responsibilities.

• Manage file inventory by utilizing CCC pathways diary system documenting claim file activities in accordance with establish procedures
• Audit pending case loads to determine exposures involve, direct litigation management and report to excess/re-insurers pursuant to retention levels.
• Mitigate medical expenses by recognizing improper billing of CPT and ICD9 codes.
• Initiate and answer arbitration cases.
• Serve as an arbitration panelist for intercompany arbitration cases.
• Attend depositions when require and coordinate litigation files with in-house counsel.
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Claim investigator example responsibilities.

• Manage and dispose of claims in litigation by preparing and developing strategy with defense counsel and consensus relative to litigation handling.
• Coordinate with SIU investigators in their investigations of the same claimant or insure.
• Collaborate with SIU, fire, and police personnel in an effort to resolve investigations.
• Conduct extensive field investigations and interact with staff attorneys on litigation matters.
• Prepare and/or review property and content estimates for settlement using Xactimate and XactContents software programs.
• Conduct complete assessment of interior and exterior damage to create a detail repair estimate within Xactimate software.
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