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Claims benefit specialist vs adjuster

The differences between claims benefit specialists and adjusters can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a claims benefit specialist, becoming an adjuster takes usually requires 2-4 years. Additionally, an adjuster has an average salary of $49,396, which is higher than the $47,292 average annual salary of a claims benefit specialist.

The top three skills for a claims benefit specialist include customer inquiries, appeals and medical terminology. The most important skills for an adjuster are customer service, strong customer service, and litigation.

Claims benefit specialist vs adjuster overview

Claims Benefit SpecialistAdjuster
Yearly salary$47,292$49,396
Hourly rate$22.74$23.75
Growth rate-6%-6%
Number of jobs32,2087,936
Job satisfaction--
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 62%
Average age4444
Years of experience64

What does a claims benefit specialist do?

Claims and benefits specialists ensure their company's compliance with the internal and external health plan partner processes. The job requires them to be sharp, organized, and able to multitask. They recommend strategies that will improve the processes present in the current trends that they constantly evaluate. These specialists manage portfolios of claims and benefits issues and ensure that they provide the best resolutions that follow the health plan processing guidelines to impress their clients.

What does an adjuster do?

An adjuster is responsible for evaluating the extent of loss in the company by calculating the damage costs, determining the settlement payment to the client, and managing the reputation of the company for claims accountability. Adjusters must have extensive knowledge of the insurance principles and processes, following the state and federal regulations to protect clients and the business from insurance fraud. They collect documents from different organizations, perform field research, and interview witnesses to verify the accuracy of claims statement.

Claims benefit specialist vs adjuster salary

Claims benefit specialists and adjusters have different pay scales, as shown below.

Claims Benefit SpecialistAdjuster
Average salary$47,292$49,396
Salary rangeBetween $32,000 And $68,000Between $35,000 And $68,000
Highest paying City-Parsippany-Troy Hills, NJ
Highest paying state-New Jersey
Best paying company-FCCI
Best paying industry-Insurance

Differences between claims benefit specialist and adjuster education

There are a few differences between a claims benefit specialist and an adjuster in terms of educational background:

Claims Benefit SpecialistAdjuster
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 62%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Claims benefit specialist vs adjuster demographics

Here are the differences between claims benefit specialists' and adjusters' demographics:

Claims Benefit SpecialistAdjuster
Average age4444
Gender ratioMale, 19.6% Female, 80.4%Male, 56.9% Female, 43.1%
Race ratioBlack or African American, 11.4% Unknown, 4.4% Hispanic or Latino, 16.9% Asian, 5.2% White, 61.6% American Indian and Alaska Native, 0.5%Black or African American, 12.2% Unknown, 4.4% Hispanic or Latino, 16.3% Asian, 5.1% White, 61.4% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between claims benefit specialist and adjuster duties and responsibilities

Claims benefit specialist example responsibilities.

  • Analyze, process and manage FMLA claims to determine eligibility and certification in compliance with state and federal regulations.
  • Establish a working knowledge of CPT, ICD-9, HCPCS codes, terminology, member benefits and claim flow.
  • Process claims utilizing appropriate ICD-9, DSM-IV and HCPCS codes.
  • Analyze each claim and calculate percentages for both PPO and NON-PPO providers.
  • Understand CPT, HCPCS, ICD-9-CM and ICD-10-CM medical claims coding regulations and guidelines
  • Process Non-HMO and PPO paper and electronic claims in an accurate and time manner.
  • Show more

Adjuster example responsibilities.

  • Manage strict confidentiality of documents and comply with HIPAA regulations stipulate by the facility and government.
  • Review evidence obtain in liability investigations to evaluate a claim for success in recovery through litigation or arbitration.
  • Document measurements and relevant data to author estimates and appraisals utilizing Xactimate 28software.
  • Charge with answering and defending policy holders and company interests through independent and binding third-party arbitration proceedings.
  • Review departmental reports and financial data; prepare reports of findings, negotiating settlement demands or recommending litigation.
  • Prepare computerize estimates utilizing Xactimate and document all activity associate with the claim in clients web base claims management system.
  • Show more

Claims benefit specialist vs adjuster skills

Common claims benefit specialist skills
  • Customer Inquiries, 11%
  • Appeals, 7%
  • Medical Terminology, 6%
  • Routine Claims, 5%
  • CPT, 4%
  • Processing Issues, 4%
Common adjuster skills
  • Customer Service, 19%
  • Strong Customer Service, 7%
  • Litigation, 7%
  • Liability Claims, 6%
  • Policy Coverage, 6%
  • Insurance Claims, 4%

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