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The differences between claims benefit specialists and adjusters can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a claims benefit specialist, becoming an adjuster takes usually requires 2-4 years. Additionally, an adjuster has an average salary of $49,396, which is higher than the $47,292 average annual salary of a claims benefit specialist.
The top three skills for a claims benefit specialist include customer inquiries, appeals and medical terminology. The most important skills for an adjuster are customer service, strong customer service, and litigation.
| Claims Benefit Specialist | Adjuster | |
| Yearly salary | $47,292 | $49,396 |
| Hourly rate | $22.74 | $23.75 |
| Growth rate | -6% | -6% |
| Number of jobs | 32,208 | 7,936 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 40% | Bachelor's Degree, 62% |
| Average age | 44 | 44 |
| Years of experience | 6 | 4 |
Claims and benefits specialists ensure their company's compliance with the internal and external health plan partner processes. The job requires them to be sharp, organized, and able to multitask. They recommend strategies that will improve the processes present in the current trends that they constantly evaluate. These specialists manage portfolios of claims and benefits issues and ensure that they provide the best resolutions that follow the health plan processing guidelines to impress their clients.
An adjuster is responsible for evaluating the extent of loss in the company by calculating the damage costs, determining the settlement payment to the client, and managing the reputation of the company for claims accountability. Adjusters must have extensive knowledge of the insurance principles and processes, following the state and federal regulations to protect clients and the business from insurance fraud. They collect documents from different organizations, perform field research, and interview witnesses to verify the accuracy of claims statement.
Claims benefit specialists and adjusters have different pay scales, as shown below.
| Claims Benefit Specialist | Adjuster | |
| Average salary | $47,292 | $49,396 |
| Salary range | Between $32,000 And $68,000 | Between $35,000 And $68,000 |
| Highest paying City | - | Parsippany-Troy Hills, NJ |
| Highest paying state | - | New Jersey |
| Best paying company | - | FCCI |
| Best paying industry | - | Insurance |
There are a few differences between a claims benefit specialist and an adjuster in terms of educational background:
| Claims Benefit Specialist | Adjuster | |
| Most common degree | Bachelor's Degree, 40% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between claims benefit specialists' and adjusters' demographics:
| Claims Benefit Specialist | Adjuster | |
| Average age | 44 | 44 |
| Gender ratio | Male, 19.6% Female, 80.4% | Male, 56.9% Female, 43.1% |
| Race ratio | Black or African American, 11.4% Unknown, 4.4% Hispanic or Latino, 16.9% Asian, 5.2% White, 61.6% American Indian and Alaska Native, 0.5% | Black or African American, 12.2% Unknown, 4.4% Hispanic or Latino, 16.3% Asian, 5.1% White, 61.4% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |