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Clinical case manager jobs in Coral Gables, FL - 429 jobs

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Clinical Case Manager
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Behavioral Therapist
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  • Case Managers

    Ascendo Resources 4.3company rating

    Clinical case manager job in Miami, FL

    🚨 We're Hiring: 4 Personal Injury Case Managers 🚨 Looking to grow your career in a fast-paced, high-energy legal environment where your work truly makes an impact? This could be the opportunity you've been waiting for. We're seeking experienced, detail-oriented Personal Injury Case Managers to support pre-litigation cases from start to finish. You'll serve as the primary point of contact for clients, coordinate medical treatment, and work closely with attorneys to keep cases moving efficiently and compassionately. 🗂️ What You'll Do • Manage a full caseload of pre-litigation personal injury matters • Act as the main point of contact for clients throughout their case • Coordinate and track medical treatment and records • Assist with demand packages and case documentation • Maintain organized, up-to-date digital case files • Ensure timely progression of cases and proactive client communication ✅ What We're Looking For • Prior experience as a Personal Injury Case Manager (strongly preferred) • Bilingual (English/Spanish) required • 1+ year in legal case management or injury claims/adjuster role • Strong organizational, time management, and multitasking skills • Excellent written and verbal communication • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) 🎯 What's Offered • Competitive pay + bonus incentives • Health, dental, vision & life insurance • 401(k) • Paid time off & holidays • Free parking • Supportive, collaborative team culture • Clear opportunities for growth and advancement
    $30k-36k yearly est. 17h ago
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  • Head of Case Management

    Career Group 4.4company rating

    Clinical case manager job in Miami Beach, FL

    Our confidential client, an asset management firm is seeking a Head of Case Management / Intake. This is a senior role focused on overseeing and scaling the case management function, with an emphasis on building structure, enforcing processes, and driving consistent execution across the team. This individual will not manage individual cases, but will lead and develop the managers who do. Location In office, Miami Beach Responsibilities • Oversee the full case management and intake function • Establish, implement, and enforce clear processes and uniform systems • Lead, manage, and develop the case management leadership team • Ensure consistent execution across the function • Take high-level direction and translate it into scalable, repeatable workflows • Partner closely with leadership as a hands-on operator Requirements • Proven experience as a strong operator with a focus on systems, process, and execution • Demonstrated people leadership and experience managing managers • Ability to lead the function without running individual cases or campaigns • Comfortable working in an in-office, operator-driven environment Qualifications • Open to candidates from a variety of backgrounds, including law, marketing, lead generation, or other operational environments • Law firm experience not required • Personal injury experience not required • Execution-focused leadership and operational rigor Please submit your resume for consideration! You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
    $33k-68k yearly est. 17h ago
  • Child Life Specialist

    Nicklaus Children's Health System 3.9company rating

    Clinical case manager job in Miami, FL

    *Bonus available for qualified candidates Works under the supervision of leadership and Child Life team to assist the child and/or family in their adjustment to hospital, diagnosis, and/or treatment plan by providing pre/post procedural/surgical teachings, emotional support, developmentally appropriate play activities, distraction and support during painful procedures, and medical play to enhance understanding. Collaborates as a member of the interdisciplinary team to develop and administer an individualized plan of care, adhering to the professional standards of practice of the Association of Child Life Professionals. Job Specific Duties Assists the patient/family in their adjustment to the hospital, diagnosis, and/or treatment plan. Provides educational interventions using developmentally appropriate explanations. Offers emotional support, developmentally appropriate play activities, distraction and support during painful procedures, and engages in medical play to enhance patient understanding. Provides Child Life assessments and normalizes the hospital environment for patients and families. Covers caseload thoroughly and prioritizes patients based on the Association of Child Life Professional's guidelines for the standard of care; plans & organizes daily routine; meets deadlines for assigned projects. Develops a productive work environment that incorporates volunteers into daily programming through delegating, valuing input, empowering, and providing feedback. Establishes and maintains a healthy, balanced, and therapeutic relationship with the patient and family within the integrated healthcare system based on their needs. Identifies & addresses the learning needs for patients/families; identifies inhibitors to learning process & readiness to learn; adjusts teaching strategies based on age, ethnic & gender issues. Interacts in a cooperative manner within the healthcare team to support and contribute to the shared patient/family focused care goals through professional communications techniques. Utilizes a clinical decision-making process and critical thinking to effectively deliver patient care with all healthcare providers across the continuum of care. Utilizes clinical decision making processes to achieve desired patient/family outcomes. Conducts formal and informal developmental assessments of psychosocial needs of patients and families within 24 hours of consult. Serves as backup preceptor for practicum students and intern students once hours set by the Association of Child Life Professionals and competencies are met. Serves as unit preceptor for new hires within the Child Life department if competencies are met. Provides support and collaborates professionally with Child Life Activity Assistants. Minimum Job Requirements Bachelor's Degree in Child Life, Child Development, Early Childhood Education, or related field CCLS - Certified ChildLife Specialist required within 1 year of hire American Heart Association AED - maintain active and in good standing throughout employment Completion of Child Life internship following the Association of Child Life Professionals current standards (if candidate has validated Certification from the ACLP, then this requirement will be waived) Knowledge, Skills, and Abilities General skills to resolve problems requiring the use of child developmental theory, professional child life principles and experience- based knowledge. Basic knowledge of procedures, illnesses, injuries, and other related events on a nursing unit. Able to demonstrate the knowledge and skill necessary to provide appropriate care to the age of the patients served on their assigned unit. Ability to assess, plan, implement and evaluate when delivering Child Life services. Well-developed writing skills, and excellent communication skills including conflict resolution to effectively work as a team member.
    $44k-80k yearly est. 5d ago
  • Licensed Behavioral Therapist( LCSW,LMHC)Bilingual

    Banyan Health Systems 3.7company rating

    Clinical case manager job in Lauderdale Lakes, FL

    Summary of Responsibilities A Behavioral Health Practitioner (BHP) works under the direction and supervision of a Clinical Manager, providing community-based behavioral health services to individuals with psychiatric illness, substance use issues and/or co-occurring disorders. The BHP must be open and willing to work with culturally and gender diverse groups and individuals to facilitate goals of self-efficacy. This position requires a high degree of self-initiative and motivation. The schedule is flexible, as determined by the person served' s needs and may include early morning, evening or weekend appointments. The position may involve services provided in the designated BHS clinic, driving to persons served homes or various locations within the community where services are provided (if services are offered on-site according to the program and funding source.) It may include telehealth services utilizing both audio and visual communication with individuals. BHPs provide individual, family and group counseling, crisis intervention, conflict resolution, initial assessments to determine level of care, treatment planning, case presentations, presenting psychoeducational information to individuals regarding diagnosis, symptoms, medications, relapse prevention and safety planning. The BHP provides services to both children and adults. The position also includes participating in multidisciplinary case conferences and supervision, treatment plan reviews, developing aftercare treatment and all required documentation utilizing Collaborative Documentation. Essential Duties and Responsibilities •Primary focus is on providing comprehensive clinical services and therapy which includes biopsychosocial assessments, screening and placement for level of care, diagnosis, individual psychotherapy, group therapy, family therapy, brief interventions utilizing evidence-based care and tools and educational counseling services to a caseload of person's served consisting of adults and children. •Community- based mental health services which includes services in the persons served home, school or community location in addition to office and telehealth clinical services. •BHP Licensed Psychotherapists are expected to complete the Certificate of Professional Initiating Involuntary Examination form for any individual meeting Baker Act criteria in their presence. •BHPs and mandatory providers are expected to adhere to all Florida mandatory reporting laws in addition to but not limited to child abuse and elderly abuse. •Complete all required documentation utilizing Collaborative Documentation and all agency formats/standards •Maintain on-going relationships with community agencies and function as a liaison with identified individuals/organizations •Participate in community education/activities program presentations as required JOB DESCRIPTION •Participate in on-going improvement and utilization review activities as well as BHS scheduled training, meetings, and clinical supervision sessions •Adhere to training requirements of BHS •Utilize the current data/clinical computer program (Electronic Health Records System) necessary to perform billing and clinical documentation •Provide services that are medically/clinically necessary •Continually assess for potential risk of crisis, suicide, self-harm and/or homicide. •Collaborate with individual on a clinically appropriate safety plan •Collaborates with other providers on the person's served integrated team other treatment team members regarding person's served progress and needs. •Prepare and works with the person served in transition/discharge planning and relapse prevention •Follow instructions regarding limitation for services brought by utilization management (UM Department) •Adhere to the high standards of health care ethics and quality within this professional field, strictly following agency rules and protocols as well as established regulations. •Attend and participate in supervision sessions as scheduled; applying evidenced-based practices that are embraced by BHS Behavioral Health Practice Guidelines. •Always maintain professionalism, including professional behavior and attire •Meet all deadlines including but not limited to schedules, documentation and timesheets •Performs with excellent people skills by offering requested information, orientation and/or support to the person served in a caring and respectful attitude. •Adhere to all BHS incident reporting and policies. Qualification Required for BHP Level 1 Licensed Practitioner of the Healing Arts or BHP Licensed includes any of the following: 1.Marriage and family therapists licensed in accordance with Chapter 491, F.S. 2.Clinical social workers licensed in accordance with Chapter 491, F.S 3.Mental health counselors, licensed in accordance with Chapter 491, F.S. 4.Psychologists licensed in accordance with Chapter 490, F.S. SKILLS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. LANGUAGE SKILLS: Ability to read, write and speak in English. Bi-lingual candidates are preferred/helpful. Must be able to read and comprehend simple instructions, short correspondence, and memorandums. Agility to effectively communicate information both orally and written on one-to-one and small group situations to person's served and other employees. Job Type: Full-time Pay: $80,000.00 per year Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance Work Location: In person
    $80k yearly 5d ago
  • Lead Case Manager - Office Coordinator

    Quintairos, Prieto, Wood and Boyer 4.6company rating

    Clinical case manager job in Fort Lauderdale, FL

    At Quintairos, Prieto, Wood & Boyer, P.A. (QPWB), success starts with people. As the nation's largest minority & women-owned law firm, we cultivate a culture where employees feel valued, empowered, and inspired to grow. We are seeking a highly organized and proactive Lead Case Manager to join our Fort Lauderdale office, serving as a hybrid Office Manager, Paralegal, and Personal Assistant to support our Workers' Compensation Defense practice. This full-time position is ideal for a dynamic professional who can balance case management, team coordination, marketing, and some paralegal work. Why Join Us? ✅ Multi-Faceted Leadership Role: This role combines case management, office administration, and paralegal responsibilities, allowing for a diverse and engaging work experience. ✅ Collaborative & Inclusive Culture: Our firm thrives on teamwork, organization, and client relations. You will be the central point of communication, ensuring that tasks, deadlines, and firm initiatives stay on track. ✅ Competitive Compensation & Benefits: We recognize and reward your leadership, coordination, and legal expertise with a market-competitive salary and a comprehensive benefits package. Your Role: Lead Case Manager & Office Coordinator As a Lead Case Manager, you will play a critical role in supporting the Workers' Compensation Defense practice by managing operations, marketing coordination, team productivity, and legal casework. Your responsibilities include: 🔹 Team Coordination & Office Management: Keeping team members on track with their tasks and deadlines, ensuring smooth workflow and productivity. 🔹 Marketing & Client Relations: Managing marketing initiatives, maintaining the marketing calendar, and building rapport with clients. 🔹 Case & Data Management: Tracking case progress, maintaining statistics, and organizing reports using Excel. 🔹 Firmwide Communication: Keeping up with contact and coordination across all Workers' Compensation offices within the firm. 🔹 Paralegal & Legal Support: Assisting with pleadings, case conferences, invoicing, and legal documentation. What You Bring To excel in this role, you should have: ✔️ Experience: 5+ years of experience in legal administration, paralegal work, or office management in a Workers' Compensation, Insurance Defense, or Civil Litigation setting. Experience managing tasks, team workflows, and firm marketing efforts preferred. ✔️ Leadership & Organizational Skills: Ability to prioritize, multitask, and keep attorneys and legal assistants on track. Strong marketing, client communication, and relationship-building abilities. ✔️ Legal Knowledge & Technical Proficiency: Experience in drafting pleadings, managing invoices, and organizing case files. Proficiency in Microsoft Office Suite (especially Excel), case management software, and legal document systems. ✔️ Education & Certification: Bachelor's degree, Paralegal Certificate, or equivalent experience in a legal setting preferred. What We Offer 💼 Competitive Salary: Based on experience, leadership, and contributions. 📌 Comprehensive Benefits: Medical, dental, and vision insurance to support your health and well-being. 401(k) retirement savings plan with employer match. Generous PTO for work-life balance. 🚀 Professional Growth: Access to mentorship, leadership training, and career development resources. 🎉 Firm Perks & Events: Corporate discount programs, firm-sponsored events, and more. Why QPWB? At QPWB, we are more than just a law firm-we are a community of professionals dedicated to excellence, innovation, and making an impact. We celebrate diversity, nurture talent, and treat every team member with respect. Are you ready to take on a leadership role that blends case management, office coordination, and paralegal expertise? Apply today and become part of the QPWB family! Confidentially meet with your QPWB recruiter here: Meet Your Recruiter
    $34k-49k yearly est. Auto-Apply 60d+ ago
  • Case Manager

    Camillus House Inc. 3.5company rating

    Clinical case manager job in Miami, FL

    Job DescriptionDescription: Who We Are At Camillus House, we are driven by our mission to serve individuals experiencing homelessness and poverty in South Florida. Guided by the teachings of St. John of God, we offer comprehensive services-including housing, healthcare, behavioral health treatment, and supportive programs-designed to restore dignity, hope, and independence. Our core values-Hospitality, Respect, Quality, Spirituality, Responsibility-are at the heart of everything we do. Who You Are You are a compassionate, resourceful, and client-centered professional with experience supporting individuals facing complex challenges, including homelessness, mental health conditions, and substance use disorders. You excel at building trust, navigating systems of care, and coordinating services in a culturally sensitive and trauma-informed manner. You thrive in collaborative, multidisciplinary environments and balance empathy with accountability, ensuring clients are empowered to achieve their housing, income, and wellness goals. What You'll Do As a Case Manager, you will provide intensive case management and supportive services to guests in our residential treatment program who have co-occurring disorders and are experiencing homelessness. You will work closely with clients to identify barriers, connect them to resources, and help them move toward self-sufficiency. Responsibilities include: Client Engagement & Assessment: Conduct comprehensive assessments to identify barriers to self-sufficiency and establish individualized service plans with measurable housing, income, and wellness goals. Service Coordination & Advocacy: Make referrals, coordinate care, and advocate with internal teams and external service providers to ensure clients receive timely, appropriate support. Ongoing Case Management: Meet regularly with clients to review progress, address challenges, and adjust service plans as needed. Collaboration: Participate in case conferences, multidisciplinary staffing, and interagency meetings to promote coordinated care and successful client placement. Documentation & Compliance: Maintain accurate and timely documentation in client files and databases (including HMIS), ensuring adherence to agency policies, contractual requirements, and confidentiality standards. Crisis Intervention: Respond promptly to urgent client needs and provide follow-up support. Community Engagement: Build and maintain relationships with community partners to expand available resources for clients. Other Duties: Support special projects, attend staff meetings, and assist as needed to fulfill departmental and organizational goals. Requirements: What You'll Bring Education: Bachelor's degree in Social Work, Psychology, Human Services, or related field (equivalent experience may be considered). Experience: At least 2 years of case management, behavioral health, or social services experience, preferably with individuals experiencing homelessness and/or co-occurring disorders. Skills & Abilities: Strong organizational skills with the ability to manage multiple priorities. Excellent interpersonal and communication skills, both written and verbal. Cultural sensitivity and the ability to work effectively with diverse and vulnerable populations. Proficiency in Microsoft Office (Word, Excel) and data entry systems; HMIS experience preferred. Ability to work independently and collaboratively within a team. Demonstrated crisis management and problem-solving skills. Requirements: Valid Florida Driver's License with clean driving record. Successful completion of toxicology screening, Level II background check, and OIG reference check. Ability to work a flexible schedule, including evenings, weekends, and holidays, as needed. Bilingual (English/Spanish or English/Creole) preferred. Physical & Work Environment Requirements Physical: Ability to stand, walk, bend, and lift up to 25 lbs.; may require occasional cleaning or physical activity to assist clients. Work Environment: Noise levels range from low to moderate; position is based on-site and not eligible for remote work. What We Offer Comprehensive Medical Plans (PPO & HMO options) Dental & Vision Insurance GAP Insurance (fully paid by employer) Employer-paid Short-Term & Long-Term Disability Employer-paid Life Insurance Voluntary Life & AD&D, Accident, and Critical Illness Insurance Long-Term Care Insurance Proactive Health Management Plan (PHMP) Wellness Program Employee Assistance Program (EAP) - Confidential personal and work-life support Pet Insurance (Nationwide) Paid Vacation & Sick Time Paid Federal & Floating Holidays Equal Opportunity Employer Equal Opportunity Employer Camillus House is an equal opportunity employer and a drug-free workplace. We are committed to fostering a diverse and inclusive environment, where every team member feels valued and respected.
    $28k-33k yearly est. 15d ago
  • Personal Injury Case Manager

    The Morgan Law Group, P.A 4.9company rating

    Clinical case manager job in Miami, FL

    Job Description We are seeking an experienced Personal Injury Case Manager to manage personal injury cases from claim initiation through settlement, reductions, disbursement, and final case closure. This role serves as the primary point of contact for clients, insurance carriers, medical providers, lienholders, and attorneys, ensuring each case is handled efficiently, accurately, and with exceptional client service. The ideal candidate is highly organized, client-focused, and comfortable managing cases independently while collaborating closely with attorneys and internal teams. Responsibilities: Claim Initiation & Case Setup Initiate insurance claims by contacting carriers and obtaining claim numbers. Request accident reports and supporting documentation. Set up and maintain case files in the case management system, ensuring accuracy and completeness. Document all communications with clients, insurance carriers, medical providers, and lienholders. Client & Medical Treatment Coordination Serve as the primary point of contact for clients throughout the case lifecycle. Coordinate medical treatment and assist clients with scheduling and provider communication. Track treatment progress and maintain consistent documentation. Provide regular updates and manage client expectations. Medical Records & Billing Management Request, gather, and organize medical records and billing statements. Follow up on outstanding records, bills, and documentation. Ensure all treatment and billing information is accurately reflected in the case file. Demand Preparation & Case Progression Prepare comprehensive, case-specific demand letters for settlement negotiations. Collaborate with attorneys to ensure demands are complete and timely. Monitor case progression and escalate issues as needed to meet internal service standards. Maintain accurate and timely case updates in the case management system. Settlement Review & Reductions Review settlement files promptly upon resolution. Confirm medical treatment and property damage matters are finalized. Identify outstanding balances and lienholders. Request and negotiate reductions with medical providers and insurance lienholders, including Medicare, Medicaid, ERISA plans, and private carriers. Obtain and document written confirmation of negotiated reductions. Client Communication & Settlement Explanation Keep clients informed throughout the settlement and reduction process. Review finalized reductions and estimated net recovery with clients after attorney approval. Respond to client inquiries professionally and promptly. Finalization & Case Closure Prepare detailed closing statements outlining settlement funds, fees, costs, reductions, and client disbursement. Coordinate execution of settlement documents and releases. Arrange final payments to medical providers and lienholders. Ensure all final documentation is uploaded and cases are closed in the case management system. Send post-case Google review requests to clients. Qualifications: Prior experience as a Personal Injury Case Manager or similar pre-litigation role. Preferred but not required: Strong knowledge of personal injury claims, medical treatment coordination, and settlements. Experience negotiating medical bills and lien reductions. Excellent written and verbal communication skills. Strong organizational skills and attention to detail. Ability to manage a high-volume caseload independently. Proficiency with case management systems and Microsoft Office. About Company The Morgan Law Group handles all types of property damage insurance claims, business litigation disputes, and personal injury matters. We believe that our employees are our greatest asset and have worked diligently to create a professional, diverse work environment that not only challenges our attorneys and staff to perform at the highest levels but also allows them to develop their careers to the fullest.
    $39k-48k yearly est. 19d ago
  • Case Manager I

    Miami Rescue Mission Inc. 4.0company rating

    Clinical case manager job in Miami, FL

    Job Description Would you like to make a difference in the lives of those in the greatest of need? Imagine how it would feel to know that you have helped to transform somebody's life. ABOUT US The Caring Place (@Miami Rescue Mission & Broward Outreach Centers) is a leading provider of services to the homeless and needy of South Florida. We are looking for like-minded, dynamic individuals to come and join our team. The Caring Place provides emergency shelter, residential programs, job training, education & computer literacy classes, healthcare, transitional housing, permanent housing, employment opportunities for homeless men, women, and children as well as programs for “at-risk” youth. We are currently seeking a FT Case Manager I at The Caring Place Center for Men in Miami, FL, JOB SUMMARY The Case Manager I - Emergency Services (CME-I) reports to the Emergency Services Supervisor or Emergency Services Manager and provides case management services, crisis intervention, support and referral services for clients assigned to contracted emergency services programs. The CME-I will provide timely outcome reports per program guidelines and requirements. Monitors progress of residents, and refers them to appropriate agencies for assistance as needed. Schedule may include some nights and weekends. CORE DUTIES/RESPONSIBILITIES: Maintains personal and professional integrity, and ensures clients are treated with respect and dignity Handles confidential information with discretion and in accordance with HIPPA guidelines Provide case management services designed to assist clients to obtain housing and stability Builds rapport with clients and facilitates group discussions effectively Maintains up to date listing of community contacts, links clients with community resources in a timely manner and follows up with client's progress once linked with community resources Enter and maintains client-related data including case notes and documents Completes HMIS entries accurately and in a timely manner Keeps client files organized and with all documentation completed accurately Keeps supervisor informed of challenges and accomplishments when working with difficult cases, or if client refuses to accept housing Provide support for clients as they transition from homelessness to housing Ensures contact information is captured when client departs (address, phone, email, etc.) Closes files appropriately and in a timely manner, reviews files for accuracy and/or missing data, and updates the database accordingly for discharges Attends collaborative meetings and networks with other agencies, coalitions, and local community meetings as assigned Communicates well with clients and coworkers Will lead and/or participate in devotions, prayers, or other ministry activities ex. outreach events Must be in agreement with and sign The Caring Place Statement of Faith Performs other related duties as assigned EDUCATION/EXPERIENCE REQUIREMENTS: Requires a High School diploma or GED Requires at least 1 year of demonstrated experience of with the homeless population. Must be able to exercise independent judgment within the general framework of approved case management techniques, existing laws and within agency policy Must have the ability to recognize symptoms of common mental, physical, co-occurring, alcohol/substance abuse addictions to make proper assessment for care plans, referrals, and linkage with excellent follow up skills Must possess knowledge of local community agencies, programs and resources available for clients Must be able to establish and maintain effective working relationships with clients and staff of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability, political affiliation and sexual orientation Must have the ability to react quickly and calmly in an emergency Must be computer literate have experience with MS Office Suite (Word, Excel and Outlook) Must be able to understand, speak, read and write English and carry out oral and written instructions PHYSICAL REQUIREMENTS: Must be able to sit for extended periods, and have the ability to lift and/or pull objects weighing up to 25 pounds Must also be able to see, hear and speak, in order to interact with staff and the general public Must also be able to move around as needed to perform essential job duties PERKS AND BENEFITS Day off for Birthday/Work Anniversary Employee Discounts Holidays (12) Paid Time Off Health Insurance (Medical, Dental, Vision, Disability, GAP and Health Savings Account) Company Paid Life insurance 403b Retirement Plan with 3% match Only qualified candidates will be considered. Level 2 Background Screening is required. The Caring Place (@Miami Rescue Mission and Broward Outreach Centers is a drug-free workplace and Equal Opportunity Employer.
    $32k-40k yearly est. 2d ago
  • Operational Case Manager

    Hear.com Us

    Clinical case manager job in Miami, FL

    **Miami Applicants only** Who We Are We are the fastest-growing hearing care company globally 🚀 Since 2012, we've redefined hearing care with our unique digital business model. 💻 We're proud to be a profitable global health-technology leader with a mission to help everyone hear well to live well. With over 1,100 team members in 7 international locations, we've transformed the lives of hundreds of thousands of customers. We're shaping the future of hearing care 🦻🏼, and every day our team helps customers improve their quality of life through better hearing. Join us in creating a world where everyone can "Hear Well to Live Well." 🌎 The Role (Spoiler: It's Way More Than Admin Work) Calling all detail-obsessed, process-driven, people-loving pros! We're on the lookout for an enthusiastic Operational Case Manager who thrives on getting the small things right to make a big impact. You'll be the steady hand guiding our sales consultants and partners through the operational side of our customer's hearing journey with clarity, kindness, and efficiency. This role isn't just about managing cases-it's about creating confidence, building trust, and ensuring every consultant and Partner feels seen, heard, and supported. What You'll Do Daily Be the Calm in the Chaos: Own the day-to-day coordination of customer journeys from order to delivery Communicate clearly with customers and internal teams to resolve issues quickly and kindly Verify orders and customer info with hawk-like accuracy 🔍 Liaise with providers, track shipments, manage timelines, and keep everyone on the same page 📦 Spot problems before they happen and jump in with solutions Keep systems (and your inbox) clean, updated, and organized What Makes Our Operational Case Managers Rock Stars: People-Focused Pro - You're the kind of person who genuinely enjoys helping others and making their lives easier Detail Devotee - You love crossing every ‘t' and dotting every ‘i' Process Geek - Workflows are your love language Cool Under Pressure - When things get busy, you stay calm, clear-headed, and kind Natural Collaborator - You know how to work across teams without missing a beat What You'll Need: 1+ years of experience in operations, case management, or admin support roles Bonus points for experience in healthcare, customer service, or logistics Tech savvy - you're comfortable using CRMs (we use Salesforce), Google Workspace, and Microsoft tools Strong written and verbal communication skills (you explain things clearly, with a smile-even over email) Ability to prioritize, organize, and make things happen without micromanagement A growth mindset-you're always learning, improving, and open to feedback What We Offer: Competitive Compensation: Starting base salary of $20/hour (Possibility of increasing to $23/ hour based on performance after 3 months) The Whole Package: Medical, dental, vision, 401K, paid parental leave, PTO, sick time, company holidays 🏝️ Hybrid Schedule: 10:00 - 7:00 pm EST OR 11:00 am - 8:00 pm EST Monday - Friday (A mix of remote and in-office work for flexibility and connection) Our Coral Gables HQ: 396 Alhambra Cir., FL 33134-free garage parking 🚙, weekly catered lunches 🍣, endless snacks 🧃, and yes… ping pong 🏓 Growth Opportunities: Love what you do? We promote from within and reward high performers 🏆 You'll Love This Role If... You're super organized and find joy in creating order from chaos You want to work in a startup-style environment that's mission-driven and fun You love working with people just as much as processes You're looking for a job where your work actually matters 💙 Join our mission to create a world where everyone can "Hear Well to Live Well." Apply now and help us redefine what care really means. ✨
    $20-23 hourly Auto-Apply 36d ago
  • Shalom Bayit Case Manager

    Jcs and Masada

    Clinical case manager job in Miami, FL

    Are you ready to make a difference in our community? At Jewish Community Services of South Florida (JCS), you'll join a team of passionate professionals dedicated to making a positive impact in the lives of those we serve. Joining our team means contributing to a well-respected organization with over a century of service to the South Florida community, rooted in the values of compassion, inclusivity, and resilience. Our team members find purpose in empowering individuals and families through meaningful programs and initiatives. We foster a collaborative environment where your talents are valued, and you'll have opportunities for personal and professional growth. If you're looking to be part of an organization that values your contributions and promotes a culture of unity and support, JCS is the place to be. The Case Manager will assist victims of domestic violence in providing intake, assessment, and safety plan as well as case management services, referrals, education, monitoring and support. The position requires knowledge and training in case management in order to assess client needs and to develop and implement a comprehensive service plan. Case manager will also support the clients and their families. Knowledge of community resources is required. Ability to provide empathic support while maintaining professional boundaries is essential. This position will be cross-trained in multiple program areas to accept clients in other case management programs to support agency needs based on referrals received. ESSENTIAL DUTIES AND REQUIRED RESPONSIBILITIES: Responsibilities include the following, and other duties may be assigned: Complete assessment evaluation tool as indicated for respective case management program Develop individualized safety plan Development of Case Management Treatment Service Plan Crisis intervention Information and referral to community resources and arrangement for client services, as needed, which may include: accessing and helping to coordinate legal, medical, employment, housing and government benefits, court accompaniment, if necessary, consumer education Case coordination and monitoring Provide support to clients Maintain working relationships with JCS clinical staff involved in client's treatment Maintain working relationships with staff of community agencies and institutions, homes and facilities and acts as liaison between clients, agency or institution Community Crisis response as assigned PERKS: We are proud to offer a competitive benefits package to all full-time employees, including medical and dental plans. A generous vacation and holiday pay benefit and a 401(k) match is available. Staff receives monthly in-service training and CEU opportunities. This is a one of a kind opportunity for leadership in talent management to contribute to a team of mindful, caring and passionate people at work every day in service to our community! ABOUT: Jewish Community Services of South Florida (JCS) is the foremost non-profit, human services agency whose mission is to improve the quality of life and self-sufficiency of the Jewish and broader communities throughout South Florida in accordance with Jewish values. Founded in 1920, JCS delivers exemplary social services through compassionate and comprehensive programs that help people stay healthy and productive. JCS is a 501(c)(3) not-for-profit organization and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, disability, gender identity, gender expression, national origin, or veteran status. JCS strictly enforces a Drug-Free Workplace Policy, which prohibits the use, possession, distribution, or sale of controlled substances and alcohol on company premises, during work hours, or while representing the company. Pre-employment and random drug testing may be required as part of our commitment to a drug-free workplace. All of Senior Management and Managers are required to actively participate in JCS' Milk and Honey, Matzah Mitzvah and other similar events. These events are essential to our organizational culture, and leadership participation is key to fostering team unity, supporting our values, and engaging with our community. By attending, managers and supervisors help set the standard for involvement and demonstrate our commitment to these meaningful traditions. Qualifications Master's Degree in a mental health discipline, required Licensed in a mental health discipline, or License Eligible, by the State of Florida At least 2 years' experience in Case Management Must have a reliable source of transportation and a valid Florida Driver's License with proof of insurance in accordance with agency requirements and have the ability to travel within Miami-Dade County
    $29k-44k yearly est. 16d ago
  • Personal Injury Pre-Litigation Case Manager

    Sky Law Firm, P.A

    Clinical case manager job in Fort Lauderdale, FL

    Job Description Busy Plaintiff's Personal Injury law firm is seeking an in-office (this is NOT a remote position)organized self-starter to join our team as a legal pre-suit case manager and work alongside attorneys and case assistants to achieve clients' goals. We need someone who is an effective communicator, incredibly organized, and self-motivated. Our ideal applicant will have at least 3 years of recent Plaintiff's personal injury case management experience using case management software. If you are looking to take your job in the legal industry to the next level without passing the bar exam while having a big impact, please apply today! Compensation: $22 - $27 hourly Responsibilities: Collaborate with outside vendors, staff, and attorneys, to manage the law firm's case load, present case summaries/updates, and ensure that deadlines are met Assist attorneys with all aspects of case management, including docketing deadlines, billing, and providing reminders as necessary Conduct legal research to obtain documentation regarding health insurance, social security, medical records, and medical providers Assess legal documents to assure compliance to all legal requirements Create legal documents for attorney review Qualifications: A 2-year degree and Paralegal certification are acceptable, but a Bachelor's degree is preferred - High school diploma is required Experience drafting legal documents and conducting legal research is vital Proficient in word processing, spreadsheet presentation, and case management software Effective organizational and communication skills, both written and oral, are needed Ability to multitask and stay self-motivated Must be a very proficient typist Must be proficient with MS office 365 About Company We are a diverse and thriving Plaintiffs' Personal Injury Law Firm, now in our 13th year. Our mission is to obtain favorable outcomes for clients while using technology to organize and stay in communication with each other and the client base. Our business model is built on constant referrals from previous happy clients.
    $22-27 hourly 14d ago
  • SNAP- Case Manager

    Center for Family 4.0company rating

    Clinical case manager job in Miami Gardens, FL

    Job Description Cherishing Our Children Since 1977 Helping children and families help themselves to live a better life and build a stronger community. The Center for Family and Child Enrichment (CFCE) is dedicated to help children and their families by providing the right services and solutions based on individual needs. CFCE is constantly evolving to better support our community. As a Stop Now & Plan (SNAP) Case Manager, you will be responsible for the day-to-day case management of SNAP boys and girls which includes completing intake assessments, following up on referrals and scheduling of intake appointments and monitoring youth and family's progress. Why join CFCE: Great benefits package, including a Zero (0) cost out of pocket medical plan, 13 Paid Holidays and a competitive Paid Time Off Package Making an invaluable impact in your community Growth and professional development opportunities available Qualify for Public Service Loan Forgiveness We are a tax-exempt organization under section 501(c)(3) of the Internal Revenue Code Some of the Functions Include: Facilitates SNAP curriculum with the fidelity of the model Liaises with relevant community agencies to include schools, community-based agencies and Police Departments to enhance outreach Complete data reporting requirements to all relevant systems in a timely manner including NETMIS, JJIS, Dropbox and ASEBA Ensures weekly material are prepared and ready for SNAP groups including handouts manuals and all other required items Participates in pre-briefing and de-briefing meetings weekly with other SNAP team members Participates in weekly consultation calls with the Florida Network Facilitates SNAP in Schools curriculum in 13 week cycles as assigned Utilize a strength-based perspective to help youth and families strengthen and manage the quality of their lives by engaging the family, advocating on their behalf, initiating change agent activities, helping access supports in the community, teaching problem solving skills, modeling productive behaviors and assisting in the successful completion of youth and family development milestones Support the SNAP Coordinator with the organization of group arrangement as needed. Follow up on incoming referrals and schedules client for intake appointments and more. Minimum Education Bachelor's degree in Social Work or related field is required Minimum Experience 3-5 years of human service experience is required Experience with structured groups and parent education groups is preferred Community/agency liaison experience is desired Skills Needed Ability to balance competing priorities and make independent judgments and decisions Ability to communicate effectively both orally and in writing, including presentation skills Access to a well maintained vehicle, valid auto insurance, and a current valid Driver's License CFCE is a Drug Free Workplace and an Equal Opportunity Employer.
    $28k-34k yearly est. 10d ago
  • Alumni Case Manager Group Facilitator

    Mental Health and Substance Abuse Organization

    Clinical case manager job in Fort Lauderdale, FL

    Job DescriptionBenefits: SIMPLE IRA SIMPLE IRA matching Dental insurance Health insurance Paid time off Training & development Vision insurance Are you an independent thinker with effective communication, interpersonal and organizational skills? Would you describe yourself as detailed-oriented with strong time management and problem-solving skills? If your answer is yes, this may be the opportunity for which you have been searching! A long-standing Mental Health Facility is looking for an experienced Alumni Case Manager Group Facilitator, essential in helping clients reclaim independence within the community and managing their recovery journey. Core Job Responsibilities: Assess clients' needs and link appropriate resources. Develop and facilitate engaging group sessions that focus on relapse prevention strategies and essential life skills. Collaborate with clients to develop individualized recovery plans, goals, and strategies for success. Assist clients in obtaining meaningful vocational and educational experiences. Network with agency and outside service providers, ensuring client access to appropriate resources. Additional tasks and duties as assigned. Position Required / Preferred Qualifications and Experience: Minimum of an Associate s degree in social work or psychology. Bachelors Degree preferred. Two (2) years experience working in the field of addictions and or mental health. Knowledge of the recovery process and the ability to facilitate recovery. Knowledge and skills to teach and engage in basic problem-solving strategies. Ability to work with a diverse population. Effective communication skills. Must be an independent thinker. Computer Literate
    $29k-44k yearly est. 3d ago
  • Bilingual (English/Spanish) Case Manager

    The Law Offices of Kanner and Pintaluga

    Clinical case manager job in Boca Raton, FL

    Founded in 2003, Kanner & Pintaluga is a NLJ500 and Mid-Market Pro 50 law firm that has recovered over $1 billion for property damage and personal injury clients nationwide. With nearly 100 lawyers and more than 30 offices throughout the Central and Southeastern United States, our primary goal is to achieve the most favorable outcome for our clients, who have the absolute right to receive the maximum compensation for their damages. POSITION SUMMARY: The Personal Injury Case Manager works directly with clients, third parties, providers, and insurance companies. They are responsible for handling fact-finding projects, and gathering and organizing documents and information. The Personal Injury Case Manager should be comfortable in an office environment, familiar with Microsoft Office applications, and excel at verbal and written communication. ESSENTIAL JOB FUNCTIONS: Perform data entry duties. Gather information and documents from clients and other sources. Handle incoming calls and other communication interactions with clients and third parties. Maintain ongoing relationships with clients. Maintain and organize electronic case files. Collecting, Reviewing, and Verifying medical bills, liens, declaration pages, payment logs, etc., from third parties. Work in a team-centered environment and communicate with teammates about all aspects of the case. Work with a high volume of clients and maintain organization and efficiency. Perform other related duties as assigned. EXPERIENCE/REQUIREMENTS: Full-time, 8:00 am to 5:00 pm, M-F. High school/GED diploma required. Knowledge of HIPAA regulations. Strong customer service skills. Legal experience preferred. Proficient with Microsoft Office programs (Word, Excel, and Outlook). Ability to manage a heavy workload in a fast-paced environment. Ability to communicate with clients and co-workers effectively and efficiently. Possess excellent organizational skills and the ability to multitask and prioritize workload. FIRM BENEFITS The Firm offers a competitive benefits package for our full-time employees and their families. Here is a summary of our benefits (the list is not all-inclusive): Competitive Wage Paid Time Off, Holiday, Bereavement, and Sick Time 401K Retirement Savings Plan with Firm match Group Medical/Dental/Vision Plans Employer-Covered Supplemental Benefits Voluntary Supplemental Benefits Annual Performance Reviews Equal Opportunity Statement Kanner & Pintaluga is an Equal Opportunity Employer. Kanner & Pintaluga retains the right to change, assign, or reassign duties and responsibilities to this position at any time - in its sole discretion. Employment is at will. E-Verify This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
    $29k-43k yearly est. Auto-Apply 2d ago
  • Case Manager

    Boca Recovery Center 3.8company rating

    Clinical case manager job in Pompano Beach, FL

    Job Description Case Manager Department: Clinical Reports to: Clinical Director Salary: Competitive, based on experience and qualifications Boca Recovery Center Website About Boca Recovery Center Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts, we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery. Position Overview The Case Manager plays a vital role in supporting clients throughout their treatment journey by providing comprehensive case management services. This includes assisting with discharge planning, resource linkage, documentation, and advocacy. The ideal candidate will be organized, empathetic, and equipped with the knowledge to support clients with a variety of social, financial, and behavioral needs. Requirements Key Responsibilities Case Management & Client Support Complete initial and ongoing case management assessments. Evaluate client strengths and needs across medical, psychological, social, financial, and employment domains. Assist with scheduling medical, dental, and other ancillary appointments. Provide support for clients applying for food assistance or managing FMLA/unemployment paperwork. Help clients develop life skills including budgeting, communication, critical thinking, and personal care. Assist with job searches, resume writing, and interview preparation. Help clients manage finances and bill payments while in treatment. Monitor phone calls when required and assist with employment-related needs. Discharge & Aftercare Planning Coordinate discharge planning and aftercare services, to include booking travel and locating appropriate step-down programming for outpatient programming and/or counseling services. Arrange placement in halfway houses or aftercare facilities as needed. Ensure continuity of care through proper linkage to ongoing services. Community Resource Coordination Communicate with employers, landlords, probation officers, legal representatives, and family members. Maintain awareness of and connect clients to relevant community resources such as transportation, childcare, and employment services. Documentation & Advocacy Maintain accurate and timely documentation of client progress, services provided, and discharge planning. Uphold all policies regarding client confidentiality and documentation standards. Advocate for client needs in a respectful and non-judgmental manner. General Responsibilities Maintain prompt and regular attendance. Work collaboratively with interdisciplinary team members. Support and uphold all organizational practices, policies, and ethical guidelines. Perform other duties as assigned by the Director of Operations. Qualifications / Required Experience Valid State Driver's License required. Minimum of a High School Diploma; Bachelor's Degree in Human Services or related field preferred. CPR certification required (or must be obtained within 30 days of hire). A minimum of 1 year of experience in substance abuse treatment or a related field preferred. Understanding of addiction behavior, recovery support services, and behavioral modification techniques. Essential Skills & Attributes Strong communication skills with clients, team members, and supervisors. Ability to maintain professionalism and appropriate boundaries. Highly organized and detail-oriented. Computer literacy and ability to complete accurate documentation. Capacity to work independently and as part of a multidisciplinary team. Positive attitude and high emotional intelligence. Familiarity with Joint Commission standards is a plus. Benefits Boca Recovery Center offers a comprehensive benefits package, including: Health Insurance Retirement Plans Disability Coverage Paid Time Off Continuing Education & Professional Development Opportunities Join Boca Recovery Center and make a meaningful impact through expert, compassionate care in a mission-driven environment focused on recovery and wellness.
    $30k-39k yearly est. 2d ago
  • Population Health & Concierge Care Coordination, Social Worker

    South Florida Community Care Network LLC 4.4company rating

    Clinical case manager job in Fort Lauderdale, FL

    : The Population Health Social Worker plays a crucial role in facilitating the psychosocial care of patients to ensure quality outcomes and appropriate utilization of healthcare resources. As a key member of a multi-disciplinary team, the Population Health Social Worker provides comprehensive care coordination services to high-risk enrollees by evaluating psychosocial and economic co-morbidities that impact health outcomes. This role involves participating in identification activities such as panel management, conducting bio/psycho/social assessments, offering patient education, providing behavior change counseling, and supporting other related activities for all lines of business. This includes serving elders and adults with disabilities who will require assistance to transition to Long-Term Services and Supports (LTSS), as well as adults and children with severe mental illness (SMI). The Population Health Social Worker is responsible for assisting with the development and achievement of care plan goals, as well as providing linkages to community resources to support patients in managing their health and improving their quality of life. The role requires close collaboration with medical providers, care coordinators, and other healthcare professionals to address the complex needs of the population served. The Social Worker performs all duties and responsibilities in a courteous, customer-focused, and ethical manner, ensuring that patient care is delivered with the highest standards of professionalism and compassion. This position is integral to the holistic management of patients' health, focusing on psychosocial interventions that complement medical care, promote patient engagement, and facilitate access to necessary resources and services, ultimately contributing to the overall improvement of patient outcomes and the efficient use of healthcare resources. Essential Duties and Responsibilities: Provide Psychosocial Support: Demonstrates the ability to provide psychosocial support and linkages to community resources for assigned patients, addressing their unique needs and barriers to care. Care Plan Development and Monitoring: Participates in the development and ongoing monitoring of individualized care plans with the multi-disciplinary healthcare team, patients, and family/caregivers. Focuses on promoting patient strengths, advancing patient well-being, and assisting patients in achieving their health goals. Assessment and Ongoing Evaluation: Conducts comprehensive assessments of patients' psychosocial functioning and needs, including evaluation of chronic illness impacts, social determinants, support systems, coping abilities, and prior functioning levels. Assesses patients' progress and adjusts the care plan as necessary throughout enrollment in the population health management program. Standardized Post-Discharge Assessments: Conduct comprehensive, standardized post-discharge assessments to ensure patients experience a safe and seamless transition of care, from inpatient care to their home or community setting, as well as to identify ongoing support needs, and comply with quality performance measures. This assessment aim to:Evaluate Patient Stability: Assess the patient's physical, emotional, and psychosocial well-being post-discharge to identify any immediate risks or concerns. Identify Ongoing Support Needs: Determine the necessity for additional medical, behavioral health, or social support services, such as home health, transportation, medication management, or follow-up appointments. Ensure Medication Adherence and Understanding: Verify that patients understand their prescribed medications, including dosage, potential side effects, and the importance of adherence to prevent readmission. Assess Social Determinants of Health (SDOH): Identify barriers such as food insecurity, housing instability, or lack of caregiver support that may impact recovery and long-term health outcomes. Enhance Care Coordination: Facilitate communication between healthcare providers, case managers, and community organizations to align post-discharge care with the patient's needs and preferences. Monitor Readmission Risk: Use evidence-based screening tools to evaluate the risk of hospital readmission and implement necessary interventions to reduce avoidable readmissions. Improve Patient Education and Self-Management: Provide tailored guidance on managing chronic conditions, recognizing warning signs, and accessing available resources to promote patient independence. Ensure Compliance with Quality Performance Measures: Adhere to contractual and regulatory requirements by documenting assessment findings, follow-up actions, and patient outcomes in accordance with quality and accreditation standards. Facilitate Family and Caregiver Engagement: Engage family members or caregivers in the discharge planning process to ensure they have the necessary knowledge and resources to support the patient's recovery. Track and Report Outcomes: Collect and analyze post-discharge data to assess program effectiveness, identify gaps in care, and contribute to continuous quality improvement efforts. Resource Mobilization and Intervention: Mobilizes appropriate resources, intervenes as necessary, and evaluates actions taken to achieve expected health goals. Collaborates with healthcare providers and other stakeholders to ensure comprehensive support for patients. Consultation and Coordination: Provides consultation to Population Health Care Managers when coordination with significant or intensive community resources is necessary to achieve desired treatment outcomes. Collaborates with other disciplines to ensure comprehensive, patient-centered care. Family Engagement and Support: Identifies the need for and conducts family meetings to facilitate informed decision-making and support patients and families in navigating complex health and social situations. Medical Co-Management: Refers to and confers with appropriate medical professionals for the co-management of patients with complex medical and social needs, ensuring a holistic approach to care. Care Coordination and Barrier Reduction: Formulates and implements appropriate plans of care that address barriers to healthcare access, aiming to prevent unnecessary hospital admissions and emergency room visits. Interdisciplinary Collaboration: Actively participates in interdisciplinary Population Health staff meetings, contributing to collaborative care planning and problem-solving. Documentation and Record-Keeping: Accurately documents assessments, care plans, interventions, and patient/family interactions in the enrollee database, ensuring all care actions are recorded in compliance with regulatory and organizational standards. Resource Coordination: Coordinates with other disciplines to arrange or provide beneficial programs, therapies, or activities that support patients' self-management of their health, based on their psychosocial needs and age-specific considerations. Community Resource Familiarity: Maintains an up-to-date directory of community resources and educates patients and families about the requirements and limitations of local, state, and federal programs relevant to their needs. Patient Education: Provides education to patients and families on navigating healthcare systems, understanding their care plans, and accessing available resources to meet their health and social needs. Collaboration and Emotional Support: Demonstrates the ability to collaboratively coordinate care with other healthcare disciplines, providing appropriate psychosocial and emotional support to patients and their families. Regulatory Knowledge: Maintains current knowledge of managed care regulations, Medicaid/Social Security guidelines, and community agency programs to support compliance and inform care planning. Performance Improvement Participation: Engages in continuous performance improvement reviews and contributes to quality improvement initiatives as assigned, identifying and reporting potential quality concerns according to corporate policy. Professional Documentation: Demonstrates thorough documentation and updates for all referrals, counseling sessions, and interventions, ensuring compliance with legal and organizational standards. Judgment and Critical Thinking: Utilizes professional judgment, critical thinking, and self-management techniques to assist patients in overcoming barriers to goal achievement and improving their overall health outcomes. Quality Monitoring: Collaborates with the population health team to monitor practice and process improvements, ensuring effectiveness of workflow, service provision, and risk reduction. Patient Advocacy: Advocates for patients by identifying gaps in care, addressing social determinants of health, and ensuring access to necessary resources to optimize patient outcomes. This job description in no way states or implies that these are the only duties performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. Qualifications: Minimum of a Master's Degree in Social Work (MSW) with a Licensed Clinical Social Worker (LCSW) credential. Certificates and Licenses: State Licensure - Must meet the state-specific licensure requirements for social workers LCSW Licensure in State of Florida (Required) Certified Case Manager (CCM) (Preferred) Certification in Population Health or Health Coaching (Preferred) Experience:Social Work Experience: minimum of 3-5 years related field Experience in Managed Care/Health Plan Setting: 3-5 years of experience in a managed care, health plan, or insurance setting. Experience with Utilization Management and Care Coordination: Experience coordinating care across medical, behavioral, and social service providers, including familiarity with utilization management processes, appeals, and authorizations. Knowledge of Medicaid/Medicare Regulations: Experience working with Medicaid, Medicare, or other state and federal health care programs, including knowledge of relevant regulations and compliance requirements. Knowledge of Microsoft Office and internet software Knowledge of EPIC and/or JIVA (preferred) Skills and Abilities:Exceptional Interpersonal Communication Skills: Demonstrated ability to collaborate and communicate effectively in a team setting, with a focus on building and maintaining professional relationships with enrollees and other members of the care team. Oral and Written Communication: Excellent oral and written communication skills, with strong problem-solving abilities. Proficiency in speaking effectively before groups of customers, employees, or other stakeholders within the organization. Self-Motivation and Independence: Ability to self-motivate and work independently with minimal supervision, demonstrating strong organizational, problem-solving, and decision-making skills. Analytical and Critical Thinking: Strong analytical skills and problem-solving ability, with a focus on reviewing clinical information, assessing needs, and developing tailored care plans to improve member outcomes. Proficient in Team Building and Collaboration: Experience in building and participating in cross-functional teams, with a strong ability to facilitate coordination, communication, and collaboration among care team members to achieve goals and maximize positive member outcomes. Project Management and Follow-Through: Ability to follow projects or assignments through to successful completion, ensuring tasks are executed effectively and within established timelines. Experience with Adult Learning Styles and Motivational Interviewing: Skilled in applying motivational interviewing techniques and understanding adult learning styles to educate and empower enrollees toward self-management and lifestyle changes. Compliance and Documentation: Proficient in maintaining documentation that meets compliance with quality standards, organizational policies, and HIPAA guidelines, including accurate and timely record-keeping. Cultural Competency and Sensitivity: Ability to work effectively with diverse populations, understanding the cultural, linguistic, and socioeconomic factors that impact care delivery and engagement. Proficiency with EHR and Health Plan Systems: Experience using Electronic Health Records (EHR) and health plan-specific systems, such as care management platforms or claims processing systems, to coordinate care and track member progress. Decisive Judgment and Professional Interaction: Strong professional interaction skills with the ability to make sound decisions, handle complex situations, and maintain a high standard of professionalism in all member and provider interactions. Work Schedule: Community Care Plan is currently following a hybrid work schedule. The company reserves the right to change the work schedules based on the company needs. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is frequently required to stand, walk, and sit. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 15 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, travel to other offices, as well as domestic travel. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. We are an equal opportunity employer who recruits, employs, trains, compensates and promotes regardless of age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. Background Screening Notice:In compliance with Florida law, candidates selected for this position must complete a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. The Clearinghouse is a statewide system managed by the Agency for Health Care Administration (AHCA) and is designed to help protect children, seniors, and other vulnerable populations while strea
    $36k-52k yearly est. 22d ago
  • Family Services Case Manager-Hiring Incentive

    Father Flanagan's Boys' Home

    Clinical case manager job in Plantation, FL

    Provides in-home intervention to children and their families utilizing a skill based, solution focused model to help families adopt positive solutions to problems through the teaching of skills and behavioral techniques accessing community resources and support.***$5000 Hiring Incentive***MAJOR RESPONSIBILITIES & DUTIES:Provides safe and effective services Adheres to policies related to safety and boundaries with service recipients. Attends safety and abuse risk management training as assigned. Adheres to procedures related to managing high-risk activities and supervising service recipients. Reports suspicious or inappropriate behaviors and policy violations. Follows mandated abuse reporting requirements. Provides intervention services for IHFS Develops and maintains effective working relationships with families and with community service resources, including medical professionals, public welfare personnel, lawyers, therapists, law enforcement staff, school officials, neighbors, and religious and youth organization representatives utilizing referral sources as necessary. Provides screening and assessment to determine program eligibility and identifies areas to address in the service plan if applicable. Provides training and support in the development and utilization of functional skills to families with problems and individuals associated with the families. Assesses problems and provides care to youth and families; monitors individual and family progress in the attainment of predetermined goals providing regular review and update of service plans. May provide outreach and prevention services to include increasing community awareness, and offering informational and educational service programs to youth and families as required. Maintains appropriate level of direct contact with families per program requirements, and remains available to families 24/7, for crisis intervention as needed. Provides consumers, including school personnel and others working with children served by the program, training in the management of difficult behaviors. Promotes family self-determination by assisting family in identifying and accessing community services and resources. Educates families on the needs of good physical health, quality medical attention and preventive health care. Assists families in building on their spiritual and religious beliefs or practices as a source of strength to reach their goals. Promotes culture of professionalism through role modeling and respect. Meets with families and children at various locations; utilizes own vehicle to travel to work destinations and to transport youth as authorized. Completes administrative functions for IHFS Prepares and submits reports and recommendations concerning case load status, budget requests, changes in service plans, and any unusual incidents that occur in the operation of the program. Reports any critical incidents involving family members or staff according to standard reporting guidelines. Prepares proper documentation and service plans in a timely manner as defined by the program. Implements feedback from supervisor. Ensures compliance with all contractual, regulatory, program, and accrediting body standards. Notifies supervisor of change in professional status or standing that may affect job status or program compliance including driving record, driver's license suspension, vehicle insurance cancellation, and missed mandatory training. May be trained to become a certified Common Sense Parenting Instructor and as a certified instructor may be asked to conduct Common Sense Parenting (CSP) Courses at designated locations as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: Solid understanding of the philosophy and function of public assistance and social services systems. Knowledge of recognized interventions such as risk assessment and crisis intervention in order to address identified service needs. Knowledge of regulatory requirements pertaining to youth care and the ability to learn, apply, and explain complex regulations and policies governing child welfare processes and services. Ability to function independently and have flexibility, personal integrity, and the ability to work effectively with youth, staff, and support agencies. Knowledge of community resources and service providers available in the geographical area; knowledge of the functions and services of the community organizations and related human services. Ability to communicate with individuals at all levels in the organization and with external business contacts in an articulate, professional manner while maintaining necessary degree of confidentiality. Computer skills in Microsoft Office. Knowledge of Boys Town model and fidelity of care. REQUIRED QUALIFICATIONS: Bachelor's degree in Human Services or related field. Minimum 1 year of experience including working with children and families required. Possess a valid driver's license with a good driving record required. Pass an annual Motor Vehicle Registration (MVR) check required. Ability to provide own transportation (mileage reimbursed) to complete travel requirements of the job required. Meet auto insurance requirements established by Boys Town policy and/or State and Local laws required. Available rotationally to provide crisis response and must be available to work non-traditional business hours including early mornings, nights, weekends, and holidays required. Based on business need, some areas may require bilingual skills required. May be trained to become a State Approved Family Team Decision Meeting and/or Youth Transition Decision Making Facilitator and may be asked to conduct facilitated meetings at designated locations as assigned. Certification or licensure may be required based on Affiliate Site location, Local contracts, or Federal/State contract requirements required. PREFERRED QUALIFICATIONS: Experience working with children and families in community-based programs or Boys Town Programs preferred. Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization. Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission. PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT: Reasonably expected to have and maintain sufficient strength, agility, and endurance to perform during stressful (physical, mental and emotional) situations encountered on the job without compromising their health and well-being or that of their fellow employees, youth, or families. Duties are performed in a variety of environments ranging from highly stressful and potentially aggressive (physical interventions, escorts, etc.) to casual and leisurely, in both indoor and outdoor settings. While performing the duties of this job, the employee is subject to outside weather conditions and maybe required to visit homes with substandard living conditions and domestic pets. Care and respect for others is more than a commitment at Boys Town - it is the foundation of who we are and what we do. At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. About Boys Town: Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference. Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life. This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at **************.
    $33k-44k yearly est. Auto-Apply 41d ago
  • Personal Injury Case Manager - Law Firm

    South Florida Law PLLC 4.3company rating

    Clinical case manager job in Hallandale Beach, FL

    Job Description South Florida Law PLLC is a well-respected law firm focused on providing exceptional legal representation to clients in personal injury cases. We are currently seeking an experienced and compassionate Personal Injury Case Manager to join our team. As a Personal Injury Case Manager, you will play an integral role in our client advocacy efforts by managing all aspects of personal injury cases from inception to resolution. You will work closely with clients, attorneys, and medical professionals, ensuring that clients receive the support and guidance they need throughout the legal process. Your responsibilities will include gathering case-related information, maintaining communication with clients, coordinating medical treatment, and preparing documentation for negotiations and trial. The ideal candidate will have strong interpersonal skills, a commitment to client care, and a solid understanding of personal injury law. If you are looking to join a dedicated team where your talents can make a difference, we encourage you to apply. Responsibilities Manage a caseload of personal injury cases from initial intake to resolution. Act as the primary point of contact for clients, providing updates and addressing inquiries. Gather and organize case-related documents, including medical records and accident reports. Coordinate communication between clients, medical providers, and legal teams. Prepare and file necessary documentation for insurance claims and legal proceedings. Monitor and track case progress, deadlines, and tasks related to each file. Assist attorneys in preparing for trial or settlements by compiling evidence and documentation. Requirements Fluent in English and Russian. Minimum of 3-5 years of experience in a personal injury law firm. Strong understanding of personal injury law and case management processes. Excellent communication and interpersonal skills with a focus on client service. Ability to multi-task and manage a high-volume caseload effectively. Proficiency in case management software and Microsoft Office Suite. Strong attention to detail and organizational skills.
    $35k-40k yearly est. 13d ago
  • Bilingual Personal Injury Case Manager

    Ascendo Resources 4.3company rating

    Clinical case manager job in Miami, FL

    Bilingual Case Manager (English/Spanish) - Personal Injury 📍 Miami, FL | ⏳ Temp-to-Hire | 🕗 Monday-Friday, 8:00 AM - 5:00 PM We are seeking a dedicated and detail-oriented Bilingual Case Manager with personal injury experience to join our team in Miami, FL. This is a temp-to-hire opportunity with a consistent weekday schedule and the chance to join a supportive, fast-paced legal environment focused on helping injured clients navigate their medical and legal processes. About the Role: As a Case Manager, you will play a key role in coordinating Examinations Under Oath (EUOs) and Independent Medical Exams (IMEs) while managing ongoing communication and documentation for personal injury cases. Your ability to handle sensitive information, communicate effectively in both English and Spanish, and manage detailed casework will directly impact the success of our clients' outcomes. Key Responsibilities: Schedule and coordinate EUOs and IMEs; send timely and accurate notices to all involved parties Maintain ongoing follow-up with clients regarding treatment updates and case progress Request, receive, and organize medical records and billing documentation Review and analyze medical documentation for accuracy and completeness Communicate regular case status updates to clients Maintain well-organized, confidential, and compliant case files Requirements: Minimum 1 year of personal injury case management experience Bilingual - fluent in English and Spanish (written and verbal) Strong organizational skills with high attention to detail Excellent communication and customer service skills Ability to manage confidential information with discretion Must be able to start immediately Comfortable working Monday through Friday, 8:00 AM to 5:00 PM
    $30k-36k yearly est. 1d ago
  • Case Manager

    Camillus House 3.5company rating

    Clinical case manager job in Miami, FL

    Who We Are At Camillus House, we are driven by our mission to serve individuals experiencing homelessness and poverty in South Florida. Guided by the teachings of St. John of God, we offer comprehensive services-including housing, healthcare, behavioral health treatment, and supportive programs-designed to restore dignity, hope, and independence. Our core values-Hospitality, Respect, Quality, Spirituality, Responsibility-are at the heart of everything we do. Who You Are You are a compassionate, resourceful, and client-centered professional with experience supporting individuals facing complex challenges, including homelessness, mental health conditions, and substance use disorders. You excel at building trust, navigating systems of care, and coordinating services in a culturally sensitive and trauma-informed manner. You thrive in collaborative, multidisciplinary environments and balance empathy with accountability, ensuring clients are empowered to achieve their housing, income, and wellness goals. What You'll Do As a Case Manager, you will provide intensive case management and supportive services to guests in our residential treatment program who have co-occurring disorders and are experiencing homelessness. You will work closely with clients to identify barriers, connect them to resources, and help them move toward self-sufficiency. Responsibilities include: Client Engagement & Assessment: Conduct comprehensive assessments to identify barriers to self-sufficiency and establish individualized service plans with measurable housing, income, and wellness goals. Service Coordination & Advocacy: Make referrals, coordinate care, and advocate with internal teams and external service providers to ensure clients receive timely, appropriate support. Ongoing Case Management: Meet regularly with clients to review progress, address challenges, and adjust service plans as needed. Collaboration: Participate in case conferences, multidisciplinary staffing, and interagency meetings to promote coordinated care and successful client placement. Documentation & Compliance: Maintain accurate and timely documentation in client files and databases (including HMIS), ensuring adherence to agency policies, contractual requirements, and confidentiality standards. Crisis Intervention: Respond promptly to urgent client needs and provide follow-up support. Community Engagement: Build and maintain relationships with community partners to expand available resources for clients. Other Duties: Support special projects, attend staff meetings, and assist as needed to fulfill departmental and organizational goals. Requirements What You'll Bring Education: Bachelor's degree in Social Work, Psychology, Human Services, or related field (equivalent experience may be considered). Experience: At least 2 years of case management, behavioral health, or social services experience, preferably with individuals experiencing homelessness and/or co-occurring disorders. Skills & Abilities: Strong organizational skills with the ability to manage multiple priorities. Excellent interpersonal and communication skills, both written and verbal. Cultural sensitivity and the ability to work effectively with diverse and vulnerable populations. Proficiency in Microsoft Office (Word, Excel) and data entry systems; HMIS experience preferred. Ability to work independently and collaboratively within a team. Demonstrated crisis management and problem-solving skills. Requirements: Valid Florida Driver's License with clean driving record. Successful completion of toxicology screening, Level II background check, and OIG reference check. Ability to work a flexible schedule, including evenings, weekends, and holidays, as needed. Bilingual (English/Spanish or English/Creole) preferred. Physical & Work Environment Requirements Physical: Ability to stand, walk, bend, and lift up to 25 lbs.; may require occasional cleaning or physical activity to assist clients. Work Environment: Noise levels range from low to moderate; position is based on-site and not eligible for remote work. What We Offer Comprehensive Medical Plans (PPO & HMO options) Dental & Vision Insurance GAP Insurance (fully paid by employer) Employer-paid Short-Term & Long-Term Disability Employer-paid Life Insurance Voluntary Life & AD&D, Accident, and Critical Illness Insurance Long-Term Care Insurance Proactive Health Management Plan (PHMP) Wellness Program Employee Assistance Program (EAP) - Confidential personal and work-life support Pet Insurance (Nationwide) Paid Vacation & Sick Time Paid Federal & Floating Holidays Equal Opportunity Employer Equal Opportunity Employer Camillus House is an equal opportunity employer and a drug-free workplace. We are committed to fostering a diverse and inclusive environment, where every team member feels valued and respected.
    $28k-33k yearly est. 48d ago

Learn more about clinical case manager jobs

How much does a clinical case manager earn in Coral Gables, FL?

The average clinical case manager in Coral Gables, FL earns between $27,000 and $55,000 annually. This compares to the national average clinical case manager range of $38,000 to $68,000.

Average clinical case manager salary in Coral Gables, FL

$38,000

What are the biggest employers of Clinical Case Managers in Coral Gables, FL?

The biggest employers of Clinical Case Managers in Coral Gables, FL are:
  1. Camillus House
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