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  • Case Manager - Care Management

    Legacy Health 4.6company rating

    Clinical case manager job in Silverton, OR

    You are the voice, the coordinator and the empathetic advocate of patients facing difficult situations. Your compassion for patients and families with acute and chronic health conditions knows no limits. You are committed to working with healthcare teams to ensure every patient receives the care, comfort and dignity they deserve. If this is how you define your role as a Case Manager, we invite you to consider this opportunity. Legacy Silverton Medical Center serves the heart of the Willamette Valley with a wide mix of services, many not typically available in a community hospital: CT scan (computerized tomography), nuclear medicine, echocardiography, family birth center and much more. The Case Manager: Coordinates and facilitates interdisciplinary provision of comprehensive, patient-centered, quality health care throughout the continuum for patients with acute and chronic health conditions. Fosters achievement of optimal health care outcomes within accepted standards of care. Serves as an expert resource to the healthcare team regarding the continuum of care, efficient use of resources, Best Practice protocols, team-based care, quality indicators and improvements, and regulatory requirements. Ensures a smooth transition of care between multiple health care environments with planned handoffs. Partners with patients and families in identifying health care issues and barriers to self-care in order to set priorities and engage in appropriate interventions. Demonstrates cultural agility and employs health literacy guidelines to provide education regarding self-management strategies. Utilizes rapid quality improvement cycles to continuously monitor, evaluate, measure, and report progress of interventions and outcomes. Paces the case to assure appropriate and fiscally sound care coordination across the continuum. Responsibilities Facilitates daily multidisciplinary care coordination meetings to clarify patient plan of care. Communicates with patients and their families concerning the progress of patient recovery goals and ongoing care needs. Organizes and/or participates in patient care conferences. Coordinates care and expected outcomes between patients/families and healthcare team including nurses, social workers, physicians, therapists, and community agencies and resources. Develops and maintains a collaborative working relationship with all team members. Follows evidence-based best practice. Serves as the clinical resource manager for patients with complex care needs. Provides consultations for patients who do not follow or have multiple variances from a pre-established clinical path. Assesses patient care priorities with patient and staff as part of the health care team and participates in determining outcomes of interventions. Collaborates with patient, family, and other health care professionals in the establishment of goals and implementation of patient plan of care. May provide home visits when necessary. Facilitates referrals, multidisciplinary review and planning for specific patients. Maintains currency in case management practice and principles specific to venue. Ensures transition plan reflects national guidelines and/or approved protocols/pathways. Maintains knowledge of professional standards of practice through participation in continuing education, community and professional activities, and committee membership. Assists patient care team to identify and coordinate appropriate level of care across the health care continuum. Focuses on promoting early intervention for complex patients and communicating a coordinated plan of care to prevent unnecessary complications and negative patient outcomes. Communicates with UM RN(s) and with insurance and community case managers, when appropriate, to discuss benefits and obtain authorization for alternative level of care. Assists health care team to incorporate the educational needs of patients and/or families concerning alterations in health and the disease process into the plan of care. Assists with patient and family education as appropriate and necessary. Collaborates with Legacy leadership to identify educational needs of staff. Participates in and/or leads committees and task forces. Participates in identifying needs and developing programs which facilitate attainment of organizational goals. Represents applicable clinical areas in the review and development of hospital and overall system policies, procedures, protocols, guidelines, and standards. Participates in Continuous Quality Improvement (CQI) activities. Participates in data collection, analysis and reporting of defined indicators to facilitate comprehensive evaluation of program impact. Collaborates with Legacy management team and staff in developing and utilizing quality indicators to monitor and evaluate care and outcomes. Participates as an active member in department meetings and group problem-solving sessions. Sponsors changes to improve department operations and supports others' suggestions for change. In setting professional goals, includes attainment of case management certification. Qualifications Education: Academic degree in nursing (BSN or higher) preferred. Experience: This position requires extensive knowledge of disease management to include diagnostics, treatment and prognosis, community resources and healthcare reimbursement. Minimum 2 years clinical nursing experience required. Relevant experience in one or more of the following healthcare areas preferred: Coordination of community resources. Care management of diverse patient populations. Ambulatory Care. Knowledge of levels of care throughout the health care continuum to include; inpatient, emergency care, rehab, home health, hospice, long-term acute care, SNF, ICF, ALF with an overall understanding of utilization management and resource management. Working knowledge of Care Management models across the continuum. Skills: Knowledge of six core components of case management: Psychosocial aspects Healthcare reimbursement Rehabilitation Healthcare management and delivery Principles of practice, e.g. CMS guidelines, Interqual criteria Case Management concepts Excellent organizational skills. Health literate oral and written communication skills for effective interaction with all members of the patient's health care team. Knowledge of transitional planning to and from all venues. Ability to determine and access appropriate community resources. Ability to engage patient/family in discussion of health care goals and decisions with attention to cultural and health literacy implications. Ability to adhere to and implement regulations in an effective manner. Must serve as a resource to all team members regarding regulatory issues. Keyboard skills and ability to navigate electronic systems applicable to job functions. Licensure Current applicable state RN licensure. Case management certification preferred. AHA BLS for Healthcare Providers required for all employees who perform this job in the state of Oregon. Pay Range USD $54.37 - USD $81.21 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: ********************************************************************
    $54.4-81.2 hourly Auto-Apply 20d ago
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  • Lead Case Manager - Lane County

    Just Compassion

    Clinical case manager job in Eugene, OR

    Case Manager Lead Job Description - Lane County The Case manager Lead provides consultation and technical assistance to direct service staff who provide HRSN services to clients. The Case Manager Lead plans and reviews the work of HRSN case managers, and provides staff coordination and support, case review, and operational audit support to a supervisor.Salary Range: $28 to $31 DOE ESSENTIAL JOB DUTIESThe responsibilities within the Concept and Distinguishing Features are characteristic of the type and level of work associated with this position. Case Manager Lead may do all or some combination of the responsibilities listed as well as other related responsibilities.1. Coaching and Technical Assistance- Researches and answers questions for HRSN staff concerning policy, procedures, statutes, and regulations.- Interprets policy, procedures, statutes, and regulations and review updates, additions, and changes.- Assesses the quality of case planning decisions, engagement of clients and provide feedback to supervisors and employees for the purpose of maintaining established agency standards and ongoing employee development.2. Staff Training- Provides training, coaching, and development to staff regarding the development of case plans, safety plans for DV clients, and client engagement.- Trains staff on program policies, agency culture and values, procedures, and general guidelines.- Observes HRSN staff performance and recommend actions to supervisors for improving or enhancing job skills. Provide instruction, demonstrate tasks, and observe skill level, behavior, weaknesses, or strengths of HRSN staff and provide feedback to supervisor concerning performance.3. Organizational Audits and Case Review- Assesses the quality of services provided by reviewing case plans, assessments, safety plans, and engagement plans prepared by HRSN staff.- Identifies problem areas in the implementation of new workflow and policies and recommend corrective actions.- Supports court hearing processes to guide HRSN staff in providing accompanying clients to court.- Audits and reviews case file documents and forms for completeness, accuracy and to ensure policies, federal and state statutes, acceptable standards of social work practice, and agency values are maintained.- Reviews and evaluates action agreements for timeliness and conformance with planning standards, content, and quality requirements.4. Case Management- Facilitates and participates in case staffing.- Advises and assists HRSN staff in case planning, caseload management, and client services.- Assures cases are opened and closed in accordance with all requirements.- Tracks workflow to assure deadlines are met.- Provides advice and guidance on decisions regarding utility and rent assistance, content of case plans, and implementation of recommended services and supports.- Meets with clients alongside caseworkers for modeling and coaching of case planning, determining and assessing client needs.- Liaises with community agencies and service organizations. Supports HRSN staff in reviewing and implementing recommendations made through service providers.5. Relationship with Others- Daily contact with multi-functional teams to coordinate services and policy interpretations, and in weekly contact with Coordinated Care Organizations (CCO'S) for policy clarification, to request or provide information, or to consult on program issues and changes.- Daily contact with community agencies for joint planning of interagency services, court staff, and attorneys to request or provide information on eviction prevention issues.- Daily contact with agency clients for purposes of responding to and clarifying case issues and agency actions.- Frequent contact with law enforcement personnel, landlords for purposes of receiving, verifying, and exchanging case information and information on agency or interagency actions. SUPERVISION RECEIVED- The Case Manager lead works under the general supervision of a program manager or a supervisor.- Work is reviewed for effectiveness and compliance with laws, rules, policies, and procedures through informal conferences, meetings, and case reviews.- Referrals to and coordination with other public and private agencies are reviewed for appropriateness and effectiveness in meeting client needs.- Agency administrative rules and policies are used to ensure compliance with agency standards and determine appropriate actions.- They are also used to provide direction and procedural information, outline HRSN eligibility criteria for services. KNOWLEDGE AND SKILLS Knowledge:● Knowledge of Health Related Social Needs Program● Knowledge of trauma informed care.● Knowledge of symptoms, behaviors, and treatment modalities associated with substance abuse.● Knowledge of human sexuality and gender identity expression.● Knowledge of the social, cultural, and spiritual practices of a variety of ethnic and cultural groups.● Knowledge of conflict resolution and crisis intervention techniques.● Knowledge of court systems.● Knowledge of community resources useful in providing service to clients. Skills:● Skill in motivational interviewing to assess the needs and dynamics of individuals.● Skill assessing safety threats in the home.● Skill connecting children and families with community resources.● Skill preparing written case narratives and reports.● Skill developing appropriate case plans, action plans, and service agreements for clients.● Skill communicating on a one-on-one basis and in groups to provide information, advice, and assistance.● Skill conducting safety assessments.● Skill interpreting and applying laws, rules, and procedures.● Skill working with volunteers and community agencies.● Skill navigating complex systems and institutions (e.g., medical, justice, education, etc.)● Skill setting goals and organizing and prioritizing work.● Skill de-escalating angry, agitated, aggressive, and sometimes violent individuals.● Skill providing testimony and discovery in court.Minimum Qualifications Required High school diploma or equivalent (GED). Minimum 1-3 years of experience in social services, health navigation, housing, or case management. Demonstrated ability to interpret and apply federal, state, and local program rules and guidelines. Strong organizational, time management, and communication skills. Experience maintaining confidential client records and working with data entry systems. Basic computer proficiency (Google Suite, data management software). Ability to work collaboratively with multidisciplinary teams and community partners. Valid driver's license and reliable transportation (as community visits may be required). Preferred Qualifications 4+ years of experience in case management, health-related social needs (HRSN), or care coordination. Prior leadership or supervisory experience (training, mentoring, or supporting case management staff). Familiarity with Oregon Health Plan, Coordinated Care Organizations (CCOs), and OHA 1115 Waiver HRSN programs. Knowledge of trauma-informed care, motivational interviewing, and person-centered service planning. Experience working with diverse, marginalized, or rural populations. Bilingual in English and Spanish (or another frequently spoken language in the region). Proficiency using case management systems such as Unite Us, Epic, or Salesforce Health Cloud E04JI800ad0m408ilaf
    $28-31 hourly 19d ago
  • Case Manager

    Integrated Resources 4.5company rating

    Clinical case manager job in Corvallis, OR

    Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. Qualifications · Must have Valid Oregon RN licensure Minimum. · Having 2 Years Case Management experience is required. · Case Management certification preferred. · Inpatient Hospital Setting preferred · Complete Immunization Records will be required. Additional Information We do have referral bonus , if you refer any of your friends or colleague who are looking out for the same job. Kind Regards Kavita 732-844-8726
    $40k-57k yearly est. 60d+ ago
  • LEAD Case Manager/Peer Support Specialist

    Mac's List

    Clinical case manager job in Eugene, OR

    Compensation: $30.00 per hour Schedule: Monday-Friday, 40 hours a week Ideal Option has been working on the front lines of the opioid epidemic since our first clinic opened in 2012. With more than 80 clinics across 9 states, we continuously strive to be the nation's leading provider of low-barrier evidence-based treatment for opioid use disorder. We are looking for a Case Manager/Peer Support Specialist for the Lane County, Oregon LEAD Project and to help us in our vision to give back lives, reunite families, and heal communities that are suffering from the devastating effects of substance use disorder. We value our patients and our employees! We treat our employees like we would want to be treated ourselves: with respect and compassion. Below are some specifics on what Ideal Option offers and the role. Benefits: At Ideal Option, we offer our employees a competitive and comprehensive benefits program to recognize how important you are to the company. Current benefits include: * Medical, vision, and dental * Short-term and long-term disability options * Life insurance * Employee Assistance and Life Assistance programs * A 401K retirement program * Pet Insurance * Paid time off and paid holidays The Role: This position is critical to the LEAD Project, by providing engagement and intensive case management services to individuals suspected of low-level drug offenses and/or prostitution. The Case Manager will provide direct services to an active case load of approximately 25-30 individuals. Case managers provide outreach, long-term engagement and supportive services for participants through intensive case management activities and collaboration with LEAD partners, service providers, housing providers and other community organizations. As a Case Manager/Peer Support Specialist much of your time will be spent in the field providing peer outreach and case management services to individuals suspected of low-level drug offenses in collaboration with LEAD partners, service providers, housing providers and other community-based organizations. Job responsibilities include: * Provide Outreach and Intensive Case Management services for assigned clients. * Engage participants on the street and at social service provider facilities to establish a working relationship and offer services. * Assess participants for the severity of chemical dependency and housing status and determine needs for other services, e.g., medical, mental health. * Assist participants in gaining access to a variety of funding programs (e.g., SSI, ABD, VA) • * Assist participants in finding housing and maintaining occupancy. * Develop and maintain collaborative relationships with LEAD partners. * Provide advocacy and support for participants within the criminal justice system including court appearances and written communication. * Advocate for the participant with a wide variety of other service providers. Additional responsibilities may include: * Representing Ideal Option and the LEAD Project at community meetings, attending events, conducting outreach, and building awareness. * Develop relationships with existing and potential community partners, referring providers, potential patients, and other stakeholders with direct outreach, field marketing, attendance at community events, meetings, workshops. * Work at various partner sites throughout the area each week to raise awareness for Ideal Option's services and guide staff members and patients through virtual intake and provider visits. * Provide education and training to community-based organizations and providers about LEAD, Ideal Option, medication-assisted treatment, and substance use disorder to broaden acceptance of addiction as a chronic disease and continue to reduce stigma and misconceptions about the disease. Our ideal candidate has: * Experience serving populations impacted by extreme poverty, behavioral health conditions, and mental illness from a harm reduction model of care. * Experience supporting and advocating for participants within the criminal justice system including court appearances and written communication. * Street outreach experience providing services and resources to the populations we serve. * Ability to advocate and effectively communicate and problem-solve under pressure in high-stress situations. * Must live in the greater area and be familiar with resources. * The ability to respectfully engage and develop a working alliance with the people we are serving. Requirements Minimum Requirements: * An undergraduate degree related to social services or behavioral health. * Experience working with communities involved in street-based sex work. * 1-2 years working with people in recovery providing guidance and support * Experience working with a CRM system * Experience with an EHR system and HIPAA compliance * Certified Recovery Mentor Certificate or Peer Support Specialist Certification Salary Description $30 Salary30.00 Hour Listing Type Jobs Categories Management Position Type Full Time Salary Min 30.00 Salary Max 30.00 Salary Type /hr.
    $30 hourly 21d ago
  • ISN Personal Agent/Case Management

    Catholic Community Svcs Foundation

    Clinical case manager job in Corvallis, OR

    Join our team and become a part of a supportive community dedicated to individual and community enrichment. Integrated Services Network is committed to providing the best care for those that we serve and advancement opportunities for our staff. At ISN, not only will you work with extraordinary people, but you will receive a competitive wage, earn 20 days of paid time off in your first year of employment, and have excellent company paid health benefits. Join us today! Become a champion in the lives of others! Pay: $25.08 - $27.91 Schedule: Monday - Friday (8:30am - 5pm) Location: Benton County Type: Full-Time / Non-Exempt General Position Summary: The Personal Agent provides trauma-informed case management services to persons with intellectual and/or developmental disabilities, using person-centered practices to assist individuals in identifying support needs and life goals then providing guidance and support with accessing services to achieve those goals and meet those needs. Benefits we provide: 4 weeks Accrued Paid Time Off (PTO) per year Employer contribution to Employee/Spouse/Dependent medical coverage 401(k) Retirement Plan Employer Match Flexible Spending Accounts Medical/Dependent Care (FSA) Health Savings Account (HSA) Group Life Insurance Plan 11 Paid Holidays/ Holiday Pay Mileage Reimbursement Jury Duty Paid Leave Bereavement Leave Wellness Activity Discounts Annual performance evaluations and pay increases Employee appreciation events Employee Assistance Program Legal Guidance Work-life Solutions Will Preparation Emotional/financial guidance Additional Benefits Offered: Multiple Dental Plan Options Vision Plan Options Voluntary Life & AD&D Insurance Supplemental Insurance Discount Gym Memberships with Certain Medical Enrollment Employee Referral Program On the job training and CPR/First Aid certification Minimum Requirements Bachelor's degree in behavioral science, social science, or closely related field OR an associate degree in behavioral science, social science, or a closely related field and two years of human services related experience OR high school diploma/GED and four years of human services related experience. Preferred Qualifications Previous experience in Person Centered Planning and Self-Determination. Required to demonstrate Skills, Knowledge, and Abilities to: Develop plans in partnership with others. Honor a person in what they want and need in their life. Understand trauma-informed care. Understand diversity, equity, inclusion and accessibility practices and principles. Navigate public service systems Partner and maintain relationships with diverse community partners. Consumer rights. Advocate and assist people to understand what choices and options are available so they can make the most informed choice of supports and services. Effectively communicate orally and in writing. Identify and develop community resources. Recognize personal strengths, and connect people with natural supports, resources, and professional supports. Present to large and small groups. Use computer applications or other automated systems such as spreadsheets, word-processing, calendar, e-mail, and database software in performing work assignments. Assess, plan, organize and follow-up with projects or plans. Understand and follow oral and / or written directions. Work independently and with diverse work teams. Handle complex situations and address conflict. Maintain confidentiality. Complete projects with specific time limits. Essential Position Functions and Key Work Processes ALL Personal Agents: Maintain up-to-date claims and case notes on a weekly basis. Adhere to the targeted claims expectations. Maintain and share with co-workers' business calendar to include appointments, team meetings, community event attendance, and time away from the office. Complete all required documentation in individual case files in a timely manner. Conduct individual an/or group meetings in individual homes and/or other community locations. Develop and periodically revise ISP or Annual Plan based on the information collected through an assessment or reassessment that specifies the desired outcomes, goals, and actions to address the medical, employment, social, educational, and other services needed by the eligible individual. Participate in the delivery of protective services when required by Oregon Administrative Rule or Oregon Revised Statute. Provide information, education, and technical assistance including but not limited to individual rights, choice advising, re-establishment of eligibility, transition planning and complaint resolution. Authorize services in the Department's electronic payments and reporting system 2. Personal Agents assigned Caseload management : Assist persons to plan, implement, and monitor their services. Assist persons to access available services, including referral and related activities. Monitor services, including activities and contacts that are necessary to ensure that the ISP or Annual Plan is effectively implemented and adequately addresses the needs of the eligible individual. Provide support to Friendship Connections, meeting community needs, to include developing neighborhood resources, analyzing system needs, coordinating new resources, and resolving access problems. Develop and maintain relationships with other agency personnel, community leaders, and neighborhood Friendship Connections members. Coordinate training activity that supports individuals and families and promotes a sense of community. Conduct in person visit with each individual in their home at least annually. Personal Agents assigned Assessment Coordination : Provide assessment services using the Department approved functional needs assessment tool, the Foster Care Support Needs Assessment (SNAP) and/or other current ODDS approved needs assessment. Interview individuals designated and /or legal representative and others that the individual wants to be a part of their assessment to compile information on needs. Complete all supporting documentation required for the department approved functional needs assessment and the Foster Care Support Needs Assessment (SNAP) and/or other current ODDS approved needs assessment. Conduct assessments for only those they have not provided case management to in the last six months or are currently assigned case management responsibilities. Remain knowledgeable and current of all Federal, State, and local laws, policies and procedures relevant to the department approved functional needs assessment and the Foster Care Support Needs Assessment (SNAP) and/or other current ODDS approved needs assessment. Participate in ODDS required functional needs assessment quarterly recertification trainings. Conducts brokerage record reviews using standards set forth in ISN policy and procedure and Oregon Administrative Rules. Documents trends and findings from brokerage record review for internal and external reporting related to assessing the efficiency, effectiveness, and quality of the delivery of brokerage services. Conducts individual case note audit using standards set forth in ISN policy and procedure and Oregon Administrative Rules to ensure compliance with Rationed-Fee-for-Service standards.
    $25.1-27.9 hourly Auto-Apply 11d ago
  • ISN Personal Agent/Case Management

    Ccswv

    Clinical case manager job in Corvallis, OR

    Join our team and become a part of a supportive community dedicated to individual and community enrichment. Integrated Services Network is committed to providing the best care for those that we serve and advancement opportunities for our staff. At ISN, not only will you work with extraordinary people, but you will receive a competitive wage, earn 20 days of paid time off in your first year of employment, and have excellent company paid health benefits. Join us today! Become a champion in the lives of others! Pay: $25.08 - $27.91 Schedule: Monday - Friday (8:30am - 5pm) Location: Benton County Type: Full-Time / Non-Exempt General Position Summary: The Personal Agent provides trauma-informed case management services to persons with intellectual and/or developmental disabilities, using person-centered practices to assist individuals in identifying support needs and life goals then providing guidance and support with accessing services to achieve those goals and meet those needs. Benefits we provide: 4 weeks Accrued Paid Time Off (PTO) per year Employer contribution to Employee/Spouse/Dependent medical coverage 401(k) Retirement Plan Employer Match Flexible Spending Accounts Medical/Dependent Care (FSA) Health Savings Account (HSA) Group Life Insurance Plan 11 Paid Holidays/ Holiday Pay Mileage Reimbursement Jury Duty Paid Leave Bereavement Leave Wellness Activity Discounts Annual performance evaluations and pay increases Employee appreciation events Employee Assistance Program Legal Guidance Work-life Solutions Will Preparation Emotional/financial guidance Additional Benefits Offered: Multiple Dental Plan Options Vision Plan Options Voluntary Life & AD&D Insurance Supplemental Insurance Discount Gym Memberships with Certain Medical Enrollment Employee Referral Program On the job training and CPR/First Aid certification Minimum Requirements Bachelor's degree in behavioral science, social science, or closely related field OR an associate degree in behavioral science, social science, or a closely related field and two years of human services related experience OR high school diploma/GED and four years of human services related experience. Preferred Qualifications Previous experience in Person Centered Planning and Self-Determination. Required to demonstrate Skills, Knowledge, and Abilities to: Develop plans in partnership with others. Honor a person in what they want and need in their life. Understand trauma-informed care. Understand diversity, equity, inclusion and accessibility practices and principles. Navigate public service systems Partner and maintain relationships with diverse community partners. Consumer rights. Advocate and assist people to understand what choices and options are available so they can make the most informed choice of supports and services. Effectively communicate orally and in writing. Identify and develop community resources. Recognize personal strengths, and connect people with natural supports, resources, and professional supports. Present to large and small groups. Use computer applications or other automated systems such as spreadsheets, word-processing, calendar, e-mail, and database software in performing work assignments. Assess, plan, organize and follow-up with projects or plans. Understand and follow oral and / or written directions. Work independently and with diverse work teams. Handle complex situations and address conflict. Maintain confidentiality. Complete projects with specific time limits. Essential Position Functions and Key Work Processes ALL Personal Agents: Maintain up-to-date claims and case notes on a weekly basis. Adhere to the targeted claims expectations. Maintain and share with co-workers' business calendar to include appointments, team meetings, community event attendance, and time away from the office. Complete all required documentation in individual case files in a timely manner. Conduct individual an/or group meetings in individual homes and/or other community locations. Develop and periodically revise ISP or Annual Plan based on the information collected through an assessment or reassessment that specifies the desired outcomes, goals, and actions to address the medical, employment, social, educational, and other services needed by the eligible individual. Participate in the delivery of protective services when required by Oregon Administrative Rule or Oregon Revised Statute. Provide information, education, and technical assistance including but not limited to individual rights, choice advising, re-establishment of eligibility, transition planning and complaint resolution. Authorize services in the Department's electronic payments and reporting system 2. Personal Agents assigned Caseload management : Assist persons to plan, implement, and monitor their services. Assist persons to access available services, including referral and related activities. Monitor services, including activities and contacts that are necessary to ensure that the ISP or Annual Plan is effectively implemented and adequately addresses the needs of the eligible individual. Provide support to Friendship Connections, meeting community needs, to include developing neighborhood resources, analyzing system needs, coordinating new resources, and resolving access problems. Develop and maintain relationships with other agency personnel, community leaders, and neighborhood Friendship Connections members. Coordinate training activity that supports individuals and families and promotes a sense of community. Conduct in person visit with each individual in their home at least annually. Personal Agents assigned Assessment Coordination : Provide assessment services using the Department approved functional needs assessment tool, the Foster Care Support Needs Assessment (SNAP) and/or other current ODDS approved needs assessment. Interview individuals designated and /or legal representative and others that the individual wants to be a part of their assessment to compile information on needs. Complete all supporting documentation required for the department approved functional needs assessment and the Foster Care Support Needs Assessment (SNAP) and/or other current ODDS approved needs assessment. Conduct assessments for only those they have not provided case management to in the last six months or are currently assigned case management responsibilities. Remain knowledgeable and current of all Federal, State, and local laws, policies and procedures relevant to the department approved functional needs assessment and the Foster Care Support Needs Assessment (SNAP) and/or other current ODDS approved needs assessment. Participate in ODDS required functional needs assessment quarterly recertification trainings. Conducts brokerage record reviews using standards set forth in ISN policy and procedure and Oregon Administrative Rules. Documents trends and findings from brokerage record review for internal and external reporting related to assessing the efficiency, effectiveness, and quality of the delivery of brokerage services. Conducts individual case note audit using standards set forth in ISN policy and procedure and Oregon Administrative Rules to ensure compliance with Rationed-Fee-for-Service standards.
    $25.1-27.9 hourly Auto-Apply 11d ago
  • Case Manager/Parent Coach

    Lutheran Community Services Northwest 4.1company rating

    Clinical case manager job in McMinnville, OR

    All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope. We are a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. WHAT WE WILL DO FOR YOU: As an employer of choice, we're deeply committed to supporting our employees-because when you're empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We're proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind A 37.5 per hour work week to ensure work/life balance Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy Employer-paid short- and long-term disability insurance Life insurance coverage at no cost to you Up to 2 weeks of vacation in your first year (based on hours worked) Up to 2 weeks of sick leave (based on hours worked) 12 paid agency recognized holidays 2 floating holidays to use your way 403(b) retirement plan with employer matching (eligibility applies) Access to our Employee Assistance Program (EAP) for you and your family Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status HOW YOU WILL MAKE AN IMPACT: Case Manager/Parent Coach will work with families who are involved with the ODHS Child Welfare system and/or reside in the Transitional Treatment Recovery Services program. Parent Coach will provide varying hours of hands-on parent coaching/education, interventions, and skills training to achieve behavioral changes in families where child safety issues are present. Provider is identified as a "Safety Service Provider" and will provide transportation and services in the community and in the family's home. Will attend meetings and collaborate with ODHS Caseworkers, community partners and other agencies, which includes providing detailed and timely oral and written reports. Parent Coach will also use evidence-based curriculum to implement and facilitate parent education groups in a community living environment. Provide a range of services in-home or community based, including parent education, modeling and mentoring, communication skills, self-care, home management, nutrition, etc. to support and achieve behavioral changes in families where child safety issues are present. Assess parental capacities related to child safety, well-being, and needs to help resolve child and family safety and attachment concerns Identify and create goals in partnership with ODHS Child Welfare and client Keep accurate records and communicate effectively orally and in writing to document clients' progress and to gather and exchange information Provide supervised visits to children separated from one or both parents to ease the transition from foster care or relative placement to home Provide respite care services in the home or community, including recreational activities and behavioral monitoring Prepare curriculum and teach parenting groups as needed Work a 24/7 flexible schedule to meet families' needs and be available for crisis consultation: including occasional weekends and evenings, and be available for on-call rotation Coordinate access and provision of services from multiple agencies, including establishing service linkages, advocating for service needs and obtaining entitlements Work with a variety of individuals in difficult circumstances, including angry and hostile clients, disadvantaged individuals, families in provision of services, those dealing with mental/emotional health challenges, and clients with developmental delays. Identify families with drug and alcohol dependence, physical, and sexually abused children HOW YOU WILL BE A GREAT FIT: Must have well-developed communication skills, both written and verbal Must be neat, organized, and accurate Must be able to work well under pressure and be comfortable in a multicultural setting Must be able to multitask and set priorities Must be able to maintain confidentiality Have respectful, open, unbiased, and accepting attitude toward clients and their families Must have a current driver's license, car insurance, and access to a vehicle. Must be able to pass a motor vehicle records check. Bachelor's degree in social work, psychology, counseling, or another related field, or equivalent experience, is required. Two years of experience working with high-risk families within the last five years, including one year experience working with sexually abused youth, victims/perpetrators of domestic violence, and alcohol/drug addictions is required. At least two years of experience providing in-home services, such as: budgeting, housekeeping, nutrition, household management, appropriate physical care of children, and parenting skills and techniques is required. Thank you! We sincerely appreciate your interest in joining the Lutheran Community Services NW team and thank all applicants for taking the time to apply. While we're unable to respond to every candidate individually, please note that only those selected for an interview will be contacted. Lutheran Community Services NW is deeply committed to our mission of Health, Justice and Hope in all aspects of our work. We welcome candidates from all backgrounds and experiences to help us build a stronger, more compassionate community.
    $37k-49k yearly est. 23d ago
  • Case Manager

    Resource Connections of Oregon 3.8company rating

    Clinical case manager job in McMinnville, OR

    At your core, you believe that everyone has the right to direct their own life. You understand that each person is born with value and rights. You genuinely care about people, and want nothing more than to see those around you not only succeed, but thrive in what they do. You know that takes effort and team work, and you are eager to do your part. You like to communicate with people - on the phone, in person and in group settings. You enjoy being part of a team - collaborating on issues, sharing what you learn and asking others for help. Yet, you are self-motivated and organized. Creatively looking at situations and problem-solving solutions is fun for you. If so, you just might be our next Personal Agent! Key tasks of the Personal Agent: Be present and available for in-person meetings with coworkers and customers. Complete face-to-face observations as part of assessment and service monitoring. Identify the customer's strengths, interests and abilities with a focus on their goals and dreams. Occasionally helping customers see new possibilities for their lives. Assess areas of need with consistently applied standards. Develop person-centered plans; ensuring the customer's interests and goals drive the process. Connect customers with local resources that match their interests and needs. Monitor the success and effectiveness of these supports; helping the customer make adjustments as necessary to meet their goals. What does the job look like? Full-time Monday to Friday day shifts Office hours 8am-4:30pm Much of the work will be conducted within an office setting, including typical office noise, activity and light levels. Office space is shared with at least one coworker Regular travel What can you expect from us? A supportive and flexible work environment. The resources, equipment and materials needed to do the job and do it well. A commitment to manageable workloads. An accessible workspace. Competitive wages and benefits package. Benefits: • Sick Leave • Vacation Leave • Holiday Leave • Personal Day • Health Insurance • Dental Insurance • Vision Insurance • Life Insurance • Short & Long-term Disability Insurance • Flexible Spending Account • 401(k) & 401(k) matching • Employee Assistance Program To apply: Please go to **************** and click the "RCO Jobs" link at the bottom of the page. All applicants must submit a resume and a cover letter (we actually read them and consider them in our decision-making process). Qualifications Wondering if you might be the Personal Agent we are looking for? We are looking for someone with these skills and qualifications: A bachelor's degree in a Human Service Related field with relevant experience is preferred. Minimum qualifications require at least 3 years of experience in Human Services. Knowledge of case management principles and the Oregon IDD service system. Excellent written and verbal communication skills. (Bilingual abilities are a plus) Comfortable and capable with computers. Professionalism in both attitude and appearance. Accepting of shifting and changing processes and procedures. Courage and openness to receive constructive feedback. Ability to work under pressure in a fast-paced, time-sensitive environment while working under multiple deadlines. Ability to develop trust and rapport through in-person meetings and contacts. Valid Driver's license, reliable transportation and maintenance of good driving record: Must be able to frequently drive personal vehicle locally. Must be able to occasionally drive personal vehicle regionally Ability to lift 10 lbs.
    $33k-41k yearly est. 4d ago
  • Permanent Supportive Housing Case Manager - ARCHES Sequoia Crossing

    Mid-Willamette Valley Community Action Agency 4.2company rating

    Clinical case manager job in Salem, OR

    GENERAL DESCRIPTION This position is located at a Permanent Supportive Housing (PSH) program that provides affordable and stable housing to people who experienced chronic homelessness. The person in this position will meet with residents one-on-one to perform needs assessments, develop support plans, and identify resources that will help support each resident based on assessments. The Sequoia Crossing Case Manager will coordinate and maintain a healthy relationship with other community providers in order to ensure each resident gains access to the services that they need. MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required EDUCATION and/or EXPERIENCE High School Diploma or GED and 2 years of social service experience. Equivalent combination of education and experience may be accepted. Knowledge of/or experience with: the principles of coordinated assessment, working with unsheltered or vulnerable populations, as well as best practices in homeless service delivery is preferred. CERTIFICATES, LICENSES, REGISTRATIONS Driver qualifications are required for this position. Valid driver license, insured vehicle available for use on the job, and a satisfactory drive record for the previous three years are required. Candidate must pass a comprehensive MWVCAA background screening prior to employment. Basic Life Support/First Aid Certification is required within first 30 days of hire. Food Handler's Card or ability to obtain within 30 days. Candidate must pass pre-employment and random drug/alcohol screenings. KNOWLEDGE, SKILLS, AND ABILITES Basic proficiencies in computers, and MS Office products, database software and web tools. Must possess excellent planning, organization and time management skills. Effective communication skills in both oral and written form. ESSENTIAL DUTIES AND RESPONSIBILITIES This job description is not intended to be all-inclusive. Employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. Meets with residents to perform assessments that determine resident needs, strengths and resources. Develops individualized goals and action plans for residents based on each assessment. Develops collaborative crisis response plans for residents. Works with program staff to identify resources that will support each resident's individual needs, goals, and desired outcomes. Completes documentation in order to track the interactions with residents and accurately enters the information into a data system. Monitors residents' progress and maintains detailed and up-to-date case notes. Responds to residents' immediate needs after hours as needed. Establishes and maintains an active working relationship with: Salem Housing Authority and other relevant community partners. Maintains organized and complete resident files. Utilizes trauma informed practices and de-escalation techniques to assist participants during heightened interactions. Performs cleaning, janitorial, and laundry tasks in support of day-to-day sheltering operations. Supports nutrition staff as needed by completing various kitchen tasks, including cooking meals. Participates in Community Outreach to local organizations, camps, and groups as directed by supervisor. Maintains appropriate boundaries with clients and coworkers at all times. PHYSICAL AND MENTAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Specific vision abilities required by this job include close vision and ability to adjust focus. Regularly lift up to 25lbs, occasionally lift up to 50lbs. Manual dexterity for handling office equipment. Incidental driving tasks may be requested for employees with a personal vehicle and proof of current auto insurance. Maintains calm disposition when clients or others may become escalated, applying crisis intervention and de-escalation techniques for all participants. Able to remain calm during interactions with escalated clients and staff. Able to remain calm and positive while handling pressures of frequent demands for attention, time and work tasks. WORK ENVIRONMENT Regularly works indoor and outdoor in cold weather, heat and other extreme climate events. Close quarters, often with a public client population experiencing homelessness, substance use disorders, and/or severe and persistent mental illness, and/or unpredictable behavior. Frequent interruptions and demands; frequent noise. Ability to work outside of normal business hours, including nights, weekends, and holidays.
    $39k-46k yearly est. 11d ago
  • Utilization Management Clinician (Tuesday-Saturday or Sunday-Thursday)

    Pacificsource 3.9company rating

    Clinical case manager job in Springfield, OR

    Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. Collaborate closely with physicians, nurses, social workers and a wide range of medical and non-medical professionals to coordinate delivery of healthcare services. Assess the member's specific health plan benefits and the additional medical, community, or financial resources available. Provide utilization management (UM) services which promote quality, cost-effective outcomes by helping member populations achieve effective utilization of healthcare services. Facilitate outstanding member care using fiscally responsible strategies. Essential Responsibilities: * Collect and assess member information pertinent to member's history, condition, and functional abilities in order to promote wellness, appropriate utilization, and cost-effective care and services. * Coordinate necessary resources to achieve member outcome goals and objectives. * Accurately document case notes and letters of explanation which may become part of legal records. * Perform concurrent review of members admitted to inpatient facilities, residential treatment centers, and partial hospitalization programs. * Maintain contact with the inpatient facility utilization review personnel to assure appropriateness of continued stay and level of care. * Identify cases that require discharge planning, including transfer to skilled nursing facilities, rehabilitation centers, residential, and outpatient to include behavioral health, home health, and hospice services while considering member co-morbid conditions. * Review referral and preauthorization requests for appropriateness of care within established evidence-based criteria sets. * When applicable, identify and negotiate with appropriate vendors to provide services. * When appropriate, negotiate discounts with non-contracted providers and/or refer such providers to Provider Network Department for contract development. * Work with multidisciplinary teams utilizing an integrated team-based approach to best support members, which may include working together on network not available (NNA), out of network exceptions (OONE), and one-time agreements (OTA). * Serve as primary resource to member and family members for questions and concerns related to the health plan and in navigating through the health systems issues. * Interact with other PacificSource personnel to assure quality customer service is provided. * Act as an internal resource by answering questions requiring medical or contract interpretation that are referred from other departments, as well as physicians and providers of medical services and supplies. * Assist employers and agents with questions regarding healthcare resources and procedures for their employees and clients. * Identify high cost utilization and refer to Large Case Reinsurance RN and Care Management team as appropriate. * Assist Medical Director in developing guidelines and procedures for Health Services Department. Supporting Responsibilities: * Act as backup and be a resource for other Health Services Department staff and functions as needed. * Serve on designated committees, teams, and task groups, as directed. * Represent the Heath Services Department, both internally and externally, as requested by Medical Director. * Meet department and company performance and attendance expectations. * Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information. * Perform other duties as assigned. SUCCESS PROFILE Work Experience: Minimum of three (3) years of nursing or behavioral health experience with varied medical and/or behavioral health exposure and capability required. Experience in acute care, case management, including cases that require rehabilitation, home health, behavioral health and hospice treatment strongly preferred. Insurance industry experience helpful, but not required. Education, Certificates, Licenses: Registered Nurse or a clinically licensed behavioral health practitioner with current unrestricted state license. Within six (6) months of hire licensure may need to include Oregon, Montana, Idaho and/or other states as needed. Case Manager Certification as accredited by CCMC preferred. Knowledge: Thorough knowledge and understanding of medical and behavioral health processes, diagnoses, care modalities, procedure codes including ICD and CPT Codes, health insurance and state-mandated benefits. Understanding of contractual benefits and options available outside contractual benefits. Working knowledge of community services, providers, vendors and facilities available to assist members. Understanding of appropriate case management plans. Ability to use computerized systems for data recording and retrieval. Assures patient confidentiality, privacy, and health records security. Establishes and maintains relationships with community services and providers. Maintains current clinical knowledge base and certification. Ability to work independently with minimal supervision. Must be able to function as part of a collaborative, cohesive community. Competencies: Adaptability Building Customer Loyalty Building Strategic Work Relationships Building Trust Continuous Improvement Contributing to Team Success Planning and Organizing Work Standards Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time. Skills: Accountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork Our Values We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: * We are committed to doing the right thing. * We are one team working toward a common goal. * We are each responsible for customer service. * We practice open communication at all levels of the company to foster individual, team and company growth. * We actively participate in efforts to improve our many communities-internally and externally. * We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. * We encourage creativity, innovation, and the pursuit of excellence. Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively. Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.
    $77k-104k yearly est. Auto-Apply 28d ago
  • Clinician

    The Recovery Village 3.6company rating

    Clinical case manager job in Salem, OR

    Job Description New Year, New Beginnings - Licensed Clinicians Wanted! We're building a top-tier clinical team of Licensed Clinicians who are passionate about supporting individuals on their journey to recovery. Available Schedules: Sun-Thurs or Tues-Sat, 8:00 AM - 5:00 PM Salary Ranges: Salary is based on level of licensure and years of licensed experience Independent License: $$76,960 and up Preliminary Licensed Salary: $70,720 and up At The Recovery Village Salem Drug and Alcohol Rehab, we firmly believe that any adult facing drug and alcohol addictions, along with co-occurring mental health conditions, can begin their path to recovery. Our accredited addiction treatment facility offers a wide range of rehab programs in a safe and supportive environment, with compassionate care provided by experienced medical and clinical professionals. Located in Salem, Oregon, our facility combines medical expertise with recreational therapies and mental health services in a welcoming setting. We proudly serve adults from diverse backgrounds, offering personalized treatment programs tailored to meet their unique needs. Advanced Recovery Systems is an integrated behavioral healthcare management company dedicated to treating addiction, substance abuse and mental health issues. We put behavioral health front and center, assisting people with substance abuse issues, addictions, and mental health concerns. With facilities in various regions of the U.S., we have been furthering this mission since our inception, applying our advanced approach to patient care. Every facility in the Advanced Recovery Systems network strives to provide the highest quality of care, using evidence-based therapeutic models that work. Our goal is to help men and women live healthy, happy lives without the burden of substance abuse or mental illness. What sets us apart? Supportive leadership & strong team culture Cross-functional collaboration for holistic care Ability to be creative in curriculum Nationally recognized and expanding company Saving lives! Benefits include: Health, Vision, Dental, Employer Matched 401(k) STD, LTD, and Employer Paid $50k Term Life Policy Employer Matched HSA - up to $1500 a year company contribution Employee Wellness Program - reduce employee premiums $40/mo Free MDLive telehealth benefit Paid Time Off - Vacation/Personal/Holiday/Sick Employee Referral Bonus Facility Address: 309 Lancaster Dr NE, Salem, OR 97301 The Clinician I is responsible for performing a wide variety of patient care activities as directed by the Clinical Director. Clinician I will be responsible for patient caseload and will provide group, individual, and family therapy. Clinician I will conduct psychosocial and bio-psychosocial assessments. Clinician I will collaborate with the Treatment Team to formulate the Master Treatment Plan and assist in coordinating discharge planning. The Clinician I has primary responsibility for maintaining communication with the family, referral source, and other service providers as needed. Core Job Duties Provides excellent individual, family, and group therapy to assigned patients following program curriculum provided by Clinical Director. Completes and ensures appropriate sign-off of all required documentation ensuring compliance with all company policies and procedures, state regulations, Joint Commission standards, and Medical Needs Criteria. This includes the following documents: Biopsychosocial Assessment and Integrated Summary (72 hours) Comprehensive Problem List Integrated Master Treatment Plan and Updates (24-72 hours based on payer) ASAMs (24 hours, based on state standards) Individual, family, and group therapy session notes (24 hours) Discharge Summary (72 hours) Uses substance abuse and co-occurring therapeutic interventions and de-escalation techniques to assist patients with accomplishing all treatment plan goals and objectives and successfully complete treatment. Assesses patient for substance use disorders, risk to self or others, and co-occurring mental health disorders. Uses therapeutic interventions to assist patients with accomplishing all treatment plan goals and objectives and successfully complete treatment. Manages aftercare recommendations and support that will prepare the patient for maintaining successful recovery. Provides group therapy. Provides caseload management as per state requirements. Participates in crisis intervention with patients as needed. Participates with multidisciplinary teams such as Financial Case Managers to provide appropriate aftercare planning and securing resources. Completes documentation daily to meet metrics of 92% completion within compliance. Other Required Tasks: Attend Daily Flash Meetings in the absence of the Clinical Director or Assistant Clinical Director. Maintains positive relationships with all staff. Participates in multidisciplinary treatment plan reviews. Maintains healthy boundaries with patients and staff. Asks for and accepts feedback from supervisors. Provides a safe and therapeutic environment to all staff and patients. Communicates significant patient developments to supervisor. Participates in Quality Improvement activities and contributes to the success of the organization. Pursues professional development through participation in education and training programs. Contributes positively to the morale of other staff members. Performs other tasks, as assigned. Requirements Education: Masters' Degree in social work, psychology, or related human services field required. Credentials: Licensed in the State of practice (Orgeon) required in Social Work, Marriage and Family Therapy, Mental Health counselor or other behavioral health related field. LMHP (Licensed Mental Health Provider) LPC (Licensed Professional Counselor) LCSW (Licensed Clinical Social Worker) LMFT (Licensed Marriage & Family Therapist) CSWA (Clinical Social Work Associate) LPCA (Licensed Professional Counselor Associate) Dually credentialed CADC is a plus CPR and BFA Certification required. Experience: Minimum one (1) year of work experience in behavioral health field preferred Knowledge, Skills, and Abilities: Demonstrates Proficiency in Communication & Written skills. Knowledge of State & Federal Statutes Regarding Patient Confidentiality laws. Knowledge of licensing and accreditation standards. Demonstrate proficiency in electronic medical records utilizing HeatherAI. Proficient in documenting medical standards per ASAM and Locus criteria. The Company complies with state and federal nondiscrimination laws and policies that prohibit discrimination based on age, color, disability, national origin, race, religion, or sex. It is unlawful to retaliate against individuals or groups based on the basis of their participation in a complaint of discrimination or on the basis of their opposition to discriminatory practices/EEO. We are proud to be a drug-free workplace. Benefits We offer great benefits including 401(k), paid time off plan, medical, dental, vision, and much more.
    $50k-77k yearly 12d ago
  • ISN Personal Agent/ Case Management

    Ccswv

    Clinical case manager job in Salem, OR

    Join our team and become a part of a supportive community dedicated to individual and community enrichment. Integrated Services Network is committed to providing the best care for those that we serve and advancement opportunities for our staff. At ISN, not only will you work with extraordinary people, but you will receive a competitive wage, earn 20 days of paid time off in your first year of employment, and have excellent company paid health benefits. Join us today! Become a champion in the lives of others! Pay: $25.08 - $27.91 Schedule: Monday - Friday (8:30am - 5pm) Location: Marion and Polk counties Type: Full-Time / Non-Exempt General Position Summary: The Personal Agent provides trauma-informed case management services to persons with intellectual and/or developmental disabilities, using person-centered practices to assist individuals in identifying support needs and life goals then providing guidance and support with accessing services to achieve those goals and meet those needs. Benefits we provide: 4 weeks Accrued Paid Time Off (PTO) per year Employer contribution to Employee/Spouse/Dependent medical coverage 401(k) Retirement Plan Employer Match Flexible Spending Accounts Medical/Dependent Care (FSA) Health Savings Account (HSA) Group Life Insurance Plan 11 Paid Holidays/ Holiday Pay Mileage Reimbursement Jury Duty Paid Leave Bereavement Leave Wellness Activity Discounts Annual performance evaluations and pay increases Employee appreciation events Employee Assistance Program Legal Guidance Work-life Solutions Will Preparation Emotional/financial guidance Additional Benefits Offered: Multiple Dental Plan Options Vision Plan Options Voluntary Life & AD&D Insurance Supplemental Insurance Discount Gym Memberships with Certain Medical Enrollment Employee Referral Program On the job training and CPR/First Aid certification Minimum Requirements Bachelor's degree in behavioral science, social science, or closely related field OR an associate degree in behavioral science, social science, or a closely related field and two years of human services related experience OR high school diploma/GED and four years of human services related experience. Preferred Qualifications Previous experience in Person Centered Planning and Self-Determination. Required to demonstrate Skills, Knowledge, and Abilities to: Develop plans in partnership with others. Honor a person in what they want and need in their life. Understand trauma-informed care. Understand diversity, equity, inclusion and accessibility practices and principles. Navigate public service systems Partner and maintain relationships with diverse community partners. Consumer rights. Advocate and assist people to understand what choices and options are available so they can make the most informed choice of supports and services. Effectively communicate orally and in writing. Identify and develop community resources. Recognize personal strengths, and connect people with natural supports, resources, and professional supports. Present to large and small groups. Use computer applications or other automated systems such as spreadsheets, word-processing, calendar, e-mail, and database software in performing work assignments. Assess, plan, organize and follow-up with projects or plans. Understand and follow oral and / or written directions. Work independently and with diverse work teams. Handle complex situations and address conflict. Maintain confidentiality. Complete projects with specific time limits. Essential Position Functions and Key Work Processes ALL Personal Agents: Maintain up-to-date claims and case notes on a weekly basis. Adhere to the targeted claims expectations. Maintain and share with co-workers' business calendar to include appointments, team meetings, community event attendance, and time away from the office. Complete all required documentation in individual case files in a timely manner. Conduct individual an/or group meetings in individual homes and/or other community locations. Develop and periodically revise ISP or Annual Plan based on the information collected through an assessment or reassessment that specifies the desired outcomes, goals, and actions to address the medical, employment, social, educational, and other services needed by the eligible individual. Participate in the delivery of protective services when required by Oregon Administrative Rule or Oregon Revised Statute. Provide information, education, and technical assistance including but not limited to individual rights, choice advising, re-establishment of eligibility, transition planning and complaint resolution. Authorize services in the Department's electronic payments and reporting system 2. Personal Agents assigned Caseload management : Assist persons to plan, implement, and monitor their services. Assist persons to access available services, including referral and related activities. Monitor services, including activities and contacts that are necessary to ensure that the ISP or Annual Plan is effectively implemented and adequately addresses the needs of the eligible individual. Provide support to Friendship Connections, meeting community needs, to include developing neighborhood resources, analyzing system needs, coordinating new resources, and resolving access problems. Develop and maintain relationships with other agency personnel, community leaders, and neighborhood Friendship Connections members. Coordinate training activity that supports individuals and families and promotes a sense of community. Conduct in person visit with each individual in their home at least annually. Personal Agents assigned Assessment Coordination : Provide assessment services using the Department approved functional needs assessment tool, the Foster Care Support Needs Assessment (SNAP) and/or other current ODDS approved needs assessment. Interview individuals designated and /or legal representative and others that the individual wants to be a part of their assessment to compile information on needs. Complete all supporting documentation required for the department approved functional needs assessment and the Foster Care Support Needs Assessment (SNAP) and/or other current ODDS approved needs assessment. Conduct assessments for only those they have not provided case management to in the last six months or are currently assigned case management responsibilities. Remain knowledgeable and current of all Federal, State, and local laws, policies and procedures relevant to the department approved functional needs assessment and the Foster Care Support Needs Assessment (SNAP) and/or other current ODDS approved needs assessment. Participate in ODDS required functional needs assessment quarterly recertification trainings. Conducts brokerage record reviews using standards set forth in ISN policy and procedure and Oregon Administrative Rules. Documents trends and findings from brokerage record review for internal and external reporting related to assessing the efficiency, effectiveness, and quality of the delivery of brokerage services. Conducts individual case note audit using standards set forth in ISN policy and procedure and Oregon Administrative Rules to ensure compliance with Rationed-Fee-for-Service standards.
    $25.1-27.9 hourly Auto-Apply 28d ago
  • ISN Personal Agent/ Case Management

    Catholic Community Svcs Foundation

    Clinical case manager job in Salem, OR

    Join our team and become a part of a supportive community dedicated to individual and community enrichment. Integrated Services Network is committed to providing the best care for those that we serve and advancement opportunities for our staff. At ISN, not only will you work with extraordinary people, but you will receive a competitive wage, earn 20 days of paid time off in your first year of employment, and have excellent company paid health benefits. Join us today! Become a champion in the lives of others! Pay: $25.08 - $27.91 Schedule: Monday - Friday (8:30am - 5pm) Location: Marion and Polk counties Type: Full-Time / Non-Exempt General Position Summary: The Personal Agent provides trauma-informed case management services to persons with intellectual and/or developmental disabilities, using person-centered practices to assist individuals in identifying support needs and life goals then providing guidance and support with accessing services to achieve those goals and meet those needs. Benefits we provide: 4 weeks Accrued Paid Time Off (PTO) per year Employer contribution to Employee/Spouse/Dependent medical coverage 401(k) Retirement Plan Employer Match Flexible Spending Accounts Medical/Dependent Care (FSA) Health Savings Account (HSA) Group Life Insurance Plan 11 Paid Holidays/ Holiday Pay Mileage Reimbursement Jury Duty Paid Leave Bereavement Leave Wellness Activity Discounts Annual performance evaluations and pay increases Employee appreciation events Employee Assistance Program Legal Guidance Work-life Solutions Will Preparation Emotional/financial guidance Additional Benefits Offered: Multiple Dental Plan Options Vision Plan Options Voluntary Life & AD&D Insurance Supplemental Insurance Discount Gym Memberships with Certain Medical Enrollment Employee Referral Program On the job training and CPR/First Aid certification Minimum Requirements Bachelor's degree in behavioral science, social science, or closely related field OR an associate degree in behavioral science, social science, or a closely related field and two years of human services related experience OR high school diploma/GED and four years of human services related experience. Preferred Qualifications Previous experience in Person Centered Planning and Self-Determination. Required to demonstrate Skills, Knowledge, and Abilities to: Develop plans in partnership with others. Honor a person in what they want and need in their life. Understand trauma-informed care. Understand diversity, equity, inclusion and accessibility practices and principles. Navigate public service systems Partner and maintain relationships with diverse community partners. Consumer rights. Advocate and assist people to understand what choices and options are available so they can make the most informed choice of supports and services. Effectively communicate orally and in writing. Identify and develop community resources. Recognize personal strengths, and connect people with natural supports, resources, and professional supports. Present to large and small groups. Use computer applications or other automated systems such as spreadsheets, word-processing, calendar, e-mail, and database software in performing work assignments. Assess, plan, organize and follow-up with projects or plans. Understand and follow oral and / or written directions. Work independently and with diverse work teams. Handle complex situations and address conflict. Maintain confidentiality. Complete projects with specific time limits. Essential Position Functions and Key Work Processes ALL Personal Agents: Maintain up-to-date claims and case notes on a weekly basis. Adhere to the targeted claims expectations. Maintain and share with co-workers' business calendar to include appointments, team meetings, community event attendance, and time away from the office. Complete all required documentation in individual case files in a timely manner. Conduct individual an/or group meetings in individual homes and/or other community locations. Develop and periodically revise ISP or Annual Plan based on the information collected through an assessment or reassessment that specifies the desired outcomes, goals, and actions to address the medical, employment, social, educational, and other services needed by the eligible individual. Participate in the delivery of protective services when required by Oregon Administrative Rule or Oregon Revised Statute. Provide information, education, and technical assistance including but not limited to individual rights, choice advising, re-establishment of eligibility, transition planning and complaint resolution. Authorize services in the Department's electronic payments and reporting system 2. Personal Agents assigned Caseload management : Assist persons to plan, implement, and monitor their services. Assist persons to access available services, including referral and related activities. Monitor services, including activities and contacts that are necessary to ensure that the ISP or Annual Plan is effectively implemented and adequately addresses the needs of the eligible individual. Provide support to Friendship Connections, meeting community needs, to include developing neighborhood resources, analyzing system needs, coordinating new resources, and resolving access problems. Develop and maintain relationships with other agency personnel, community leaders, and neighborhood Friendship Connections members. Coordinate training activity that supports individuals and families and promotes a sense of community. Conduct in person visit with each individual in their home at least annually. Personal Agents assigned Assessment Coordination : Provide assessment services using the Department approved functional needs assessment tool, the Foster Care Support Needs Assessment (SNAP) and/or other current ODDS approved needs assessment. Interview individuals designated and /or legal representative and others that the individual wants to be a part of their assessment to compile information on needs. Complete all supporting documentation required for the department approved functional needs assessment and the Foster Care Support Needs Assessment (SNAP) and/or other current ODDS approved needs assessment. Conduct assessments for only those they have not provided case management to in the last six months or are currently assigned case management responsibilities. Remain knowledgeable and current of all Federal, State, and local laws, policies and procedures relevant to the department approved functional needs assessment and the Foster Care Support Needs Assessment (SNAP) and/or other current ODDS approved needs assessment. Participate in ODDS required functional needs assessment quarterly recertification trainings. Conducts brokerage record reviews using standards set forth in ISN policy and procedure and Oregon Administrative Rules. Documents trends and findings from brokerage record review for internal and external reporting related to assessing the efficiency, effectiveness, and quality of the delivery of brokerage services. Conducts individual case note audit using standards set forth in ISN policy and procedure and Oregon Administrative Rules to ensure compliance with Rationed-Fee-for-Service standards.
    $25.1-27.9 hourly Auto-Apply 28d ago
  • Case Manager/Parent Coach

    Lutheran Community Services Northwest 4.1company rating

    Clinical case manager job in McMinnville, OR

    All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope. We are a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. WHAT WE WILL DO FOR YOU: As an employer of choice, we're deeply committed to supporting our employees-because when you're empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We're proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind A 37.5 per hour work week to ensure work/life balance Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy Employer-paid short- and long-term disability insurance Life insurance coverage at no cost to you Up to 2 weeks of vacation in your first year (based on hours worked) Up to 2 weeks of sick leave (based on hours worked) 12 paid agency recognized holidays 2 floating holidays to use your way 403(b) retirement plan with employer matching (eligibility applies) Access to our Employee Assistance Program (EAP) for you and your family Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status HOW YOU WILL MAKE AN IMPACT: Case Manager/Parent Coach will work with families who are involved with the ODHS Child Welfare system and/or reside in the Transitional Treatment Recovery Services program. Parent Coach will provide varying hours of hands-on parent coaching/education, interventions, and skills training to achieve behavioral changes in families where child safety issues are present. Provider is identified as a “Safety Service Provider” and will provide transportation and services in the community and in the family's home. Will attend meetings and collaborate with ODHS Caseworkers, community partners and other agencies, which includes providing detailed and timely oral and written reports. Parent Coach will also use evidence-based curriculum to implement and facilitate parent education groups in a community living environment. Provide a range of services in-home or community based, including parent education, modeling and mentoring, communication skills, self-care, home management, nutrition, etc. to support and achieve behavioral changes in families where child safety issues are present. Assess parental capacities related to child safety, well-being, and needs to help resolve child and family safety and attachment concerns Identify and create goals in partnership with ODHS Child Welfare and client Keep accurate records and communicate effectively orally and in writing to document clients' progress and to gather and exchange information Provide supervised visits to children separated from one or both parents to ease the transition from foster care or relative placement to home Provide respite care services in the home or community, including recreational activities and behavioral monitoring Prepare curriculum and teach parenting groups as needed Work a 24/7 flexible schedule to meet families' needs and be available for crisis consultation: including occasional weekends and evenings, and be available for on-call rotation Coordinate access and provision of services from multiple agencies, including establishing service linkages, advocating for service needs and obtaining entitlements Work with a variety of individuals in difficult circumstances, including angry and hostile clients, disadvantaged individuals, families in provision of services, those dealing with mental/emotional health challenges, and clients with developmental delays. Identify families with drug and alcohol dependence, physical, and sexually abused children HOW YOU WILL BE A GREAT FIT: Must have well-developed communication skills, both written and verbal Must be neat, organized, and accurate Must be able to work well under pressure and be comfortable in a multicultural setting Must be able to multitask and set priorities Must be able to maintain confidentiality Have respectful, open, unbiased, and accepting attitude toward clients and their families Must have a current driver's license, car insurance, and access to a vehicle. Must be able to pass a motor vehicle records check. Bachelor's degree in social work, psychology, counseling, or another related field, or equivalent experience, is required. Two years of experience working with high-risk families within the last five years, including one year experience working with sexually abused youth, victims/perpetrators of domestic violence, and alcohol/drug addictions is required. At least two years of experience providing in-home services, such as: budgeting, housekeeping, nutrition, household management, appropriate physical care of children, and parenting skills and techniques is required. Thank you! We sincerely appreciate your interest in joining the Lutheran Community Services NW team and thank all applicants for taking the time to apply. While we're unable to respond to every candidate individually, please note that only those selected for an interview will be contacted. Lutheran Community Services NW is deeply committed to our mission of Health, Justice and Hope in all aspects of our work. We welcome candidates from all backgrounds and experiences to help us build a stronger, more compassionate community.
    $37k-49k yearly est. 24d ago
  • Permanent Supportive Housing Case Manager - ARCHES Sequoia Crossing

    Mac's List

    Clinical case manager job in Salem, OR

    Description GENERAL DESCRIPTION This position is located at a Permanent Supportive Housing (PSH) program that provides affordable and stable housing to people who experienced chronic homelessness. The person in this position will meet with residents one-on-one to perform needs assessments, develop support plans, and identify resources that will help support each resident based on assessments. The Sequoia Crossing Case Manager will coordinate and maintain a healthy relationship with other community providers in order to ensure each resident gains access to the services that they need. MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required EDUCATION and/or EXPERIENCE * High School Diploma or GED and 2 years of social service experience. Equivalent combination of education and experience may be accepted. * Knowledge of/or experience with: the principles of coordinated assessment, working with unsheltered or vulnerable populations, as well as best practices in homeless service delivery is preferred. CERTIFICATES, LICENSES, REGISTRATIONS * Driver qualifications are required for this position. Valid driver license, insured vehicle available for use on the job, and a satisfactory drive record for the previous three years are required. * Candidate must pass a comprehensive MWVCAA background screening prior to employment. * Basic Life Support/First Aid Certification is required within first 30 days of hire. * Food Handler's Card or ability to obtain within 30 days. * Candidate must pass pre-employment and random drug/alcohol screenings. KNOWLEDGE, SKILLS, AND ABILITES * Basic proficiencies in computers, and MS Office products, database software and web tools. * Must possess excellent planning, organization and time management skills. * Effective communication skills in both oral and written form. ESSENTIAL DUTIES AND RESPONSIBILITIES This job description is not intended to be all-inclusive. Employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. * Meets with residents to perform assessments that determine resident needs, strengths and resources. * Develops individualized goals and action plans for residents based on each assessment. * Develops collaborative crisis response plans for residents. * Works with program staff to identify resources that will support each resident's individual needs, goals, and desired outcomes. * Completes documentation in order to track the interactions with residents and accurately enters the information into a data system. * Monitors residents' progress and maintains detailed and up-to-date case notes. * Responds to residents' immediate needs after hours as needed. * Establishes and maintains an active working relationship with: Salem Housing Authority and other relevant community partners. * Maintains organized and complete resident files. * Utilizes trauma informed practices and de-escalation techniques to assist participants during heightened interactions. * Performs cleaning, janitorial, and laundry tasks in support of day-to-day sheltering operations. * Supports nutrition staff as needed by completing various kitchen tasks, including cooking meals. * Participates in Community Outreach to local organizations, camps, and groups as directed by supervisor. * Maintains appropriate boundaries with clients and coworkers at all times. PHYSICAL AND MENTAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. * Specific vision abilities required by this job include close vision and ability to adjust focus. * Regularly lift up to 25lbs, occasionally lift up to 50lbs. * Manual dexterity for handling office equipment. * Incidental driving tasks may be requested for employees with a personal vehicle and proof of current auto insurance. * Maintains calm disposition when clients or others may become escalated, applying crisis intervention and de-escalation techniques for all participants. * Able to remain calm during interactions with escalated clients and staff. * Able to remain calm and positive while handling pressures of frequent demands for attention, time and work tasks. WORK ENVIRONMENT * Regularly works indoor and outdoor in cold weather, heat and other extreme climate events. * Close quarters, often with a public client population experiencing homelessness, substance use disorders, and/or severe and persistent mental illness, and/or unpredictable behavior. * Frequent interruptions and demands; frequent noise. * Ability to work outside of normal business hours, including nights, weekends, and holidays. Salary23.00 Hour Listing Type Jobs Categories Management Position Type Full Time Salary Min 23.00 Salary Max 23.00 Salary Type /hr.
    $38k-47k yearly est. 7d ago
  • Case Manager - Community Action Reentry Services

    Mid-Willamette Valley Community Action Agency 4.2company rating

    Clinical case manager job in Salem, OR

    GENERAL DESCRIPTION The Case Manager will work collaboratively to assist individuals exiting incarceration during their transition from carceral settings into stable housing and community-based supports. This role includes engaging individuals pre- and post-release, assisting with securing and maintaining housing, and coordinating services that support successful reintegration and reduce recidivism. The Case Manager will work closely with law enforcement, community corrections, behavioral health providers, and community partners to connect participants to behavioral health services, substance use disorder treatment, workforce development, education, and other supportive resources. This position emphasizes relationship-based case management, housing stability, and coordinated systems engagement to support long-term community success. MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE High School Diploma or GED. Two years of related social service experience or direct client care. Experience working in human services, criminal justice, or work with adults with barriers is preferred. Equivalent combination of education and experience may be considered. CERTIFICATES, LICENSES, REGISTRATIONS Driver qualifications are required for this position. Valid driver license, insured vehicle available for use on the job, and a satisfactory drive record for the previous three years are required. Candidate must pass a comprehensive MWVCAA background screening prior to employment. Candidate must pass pre-employment and random drug/alcohol screenings. Basic Life Support/First Aid Certification is required within first 30 days of hire. KNOWLEDGE, SKILLS, AND ABILITIES Basic proficiencies in computers, MS Office products, database software and web tools. Has experience and is comfortable working with a diverse population including individuals with complex needs and justice system involvement. Ability to build professional relationships with law enforcement, correctional staff, and multidisciplinary partners. Demonstrates tact, diplomacy and empathy when communicating formally and informally with clients, staff, and program partners. Successful multitasker that can adapt and work in a flexible environment. ESSENTIAL DUTIES AND RESPONSIBILITIES This job description is not intended to be all-inclusive. Employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. Engages individuals prior to and following release from incarceration to support transition planning, housing placement, and service linkage. Coordinates with law enforcement, community corrections, and correctional facility staff to support continuity of care and successful reentry. Works with program staff and participants to identify resources that will support each client's individual needs, goals, and desired outcomes. Identifies barriers to successful reintegration and works collaboratively with partners to mitigate risks that may contribute to recidivism. Assists participants in securing stable housing, employment, and building community connections to help maintain housing stability and self-sufficiency. Develops and maintains collaborative relationships with behavioral health providers, substance use disorder treatment programs, workforce development partners, educational institutions, and other community-based organizations. Assist with transporting participants to crucial meetings and appointments as needed. Enters data into multiple database which includes client tracking, follow-up, and support as required. Participates in multidisciplinary case conferencing and coordinated care planning as required by program funding. Establishes and maintains relationships with landlords and property managers to facilitate housing placement, promote successful tenancy for re-entry clients, support long-term housing stability, and prevent housing loss through early intervention and coordinated support. Respects confidentiality at all times. Other Consistent punctuality and reliable attendance are essential requirements for this role. Ability to work effectively and maintain positive, professional relationships with team members and clients. PHYSICAL AND MENTAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Specific vision abilities required by this job include close vision and ability to adjust focus. Occasionally lift up to 25 pounds. Occasional driving in all weather conditions. Ability to move about the workspace. Ability to reach and/or extend to access materials or equipment. Ability to ascend and descend stairs safely and repeatedly. Ability to navigate multiple floors with or without the use of an elevator when necessary. Ability to reach and/or extend to access materials or equipment. Ability to navigate uneven ground and/or varying housing settings. Ability to walk or stand for extended periods of time. Able to physically and mentally tolerate escalated, and occasionally destructive behavior from clients. Able to de-escalate others and respond calmly, and lead others in a crisis. Ability to proceed independently in accordance with Agency and program policies, guidelines, and initiatives. WORK ENVIRONMENT Mostly indoor work environment with frequent interruptions and demands. Occasional noise and distractions in work spaces. May experience loud, agitated, unpredictable behaviors from clients. This position requires on-site work and is not eligible for remote work. Occasionally exposed to outside weather conditions. Occasional exposure to body fluids/biohazards (such as saliva, vomit and urine.) MWVCAA is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender expression, age, veterans, and people with disabilities or any other protected category. We welcome all people to join us in achieving our Mission. If you require any assistance in the application process, or reasonable accommodations to perform the essential duties of the position, please notify a member of our team at ************** . Job Posted by ApplicantPro
    $33k-42k yearly est. 4d ago
  • Case Manager-Bilingual

    Resource Connections of Oregon 3.8company rating

    Clinical case manager job in Salem, OR

    At your core, you believe that everyone has the right to direct their own life. You understand that each person is born with value and rights. You genuinely care about people and want nothing more than to see those around you not only succeed, but thrive in what they do. You know that takes effort and teamwork, and you are eager to do your part. You like to communicate with people - on the phone, in person and in group settings. You can do all of those things in both English and Spanish. You enjoy being part of a team - collaborating on issues, sharing what you learn and asking others for help. Yet, you are self-motivated and organized. Creatively looking at situations and problem-solving solutions is fun for you. If so, you just might be our next bilingual Personal Agent! Key tasks of the bilingual Personal Agent: Be present and available for in-person meetings with staff and customers. Complete face-to-face observations as part of assessment and service monitoring. Identify the customer's strengths, interests and abilities with a focus on their goals and dreams. Occasionally helping customers see new possibilities for their lives. Assess areas of need with consistently applied standards. Develop person-centered plans; ensuring the customer's interests and goals drive the process. Generate documents in both English and Spanish. Connect customers with local resources that match their interests and needs. Monitor the success and effectiveness of these supports; helping the customer make adjustments as necessary to meet their goals. What does the job look like? Full-time Monday to Friday day shifts Office hours 8am-4:30pm Much of the work will be conducted within an office setting, including typical office noise, activity and light levels Office space is typically shared with at least one coworker Regular travel What can you expect from us? A supportive and flexible work environment. The resources, equipment and materials needed to do the job and do it well. A commitment to manageable workloads. An accessible workspace. Competitive wages and benefits package. Benefits: Bilingual differential after successful completion of the Introductory Period Sick Leave Vacation Leave Holiday Leave Personal Day Health Insurance Dental Insurance Vision Insurance Life Insurance Short & Long-term Disability Insurance Flexible Spending Account 401(k) & 401(k) matching Employee Assistance Program To apply: Please go to **************** and click the "RCO Jobs" link at the bottom of the page. All applicants must submit a resume and a cover letter (we actually read them and consider them in our decision-making process). Qualifications Wondering if you might be the bilingual Personal Agent we are looking for? We are looking for someone with these skills and qualifications: A bachelor's degree in a Human Service related field with relevant experience is preferred. Minimum qualifications require at least 3 years of experience in Human Services. Knowledge of case management principles and the Oregon IDD service system. Excellent written and verbal communication skills. Bilingual in English/Spanish is required. Comfortable and capable with computers. Professionalism in both attitude and appearance. Accepting of shifting and changing processes and procedures. Courage and openness to receive constructive feedback. Ability to work under pressure in a fast-paced, time-sensitive environment while working under multiple deadlines. Ability to develop trust and rapport through in-person meetings and contacts. Valid Driver's license, reliable transportation and maintenance of good driving record: Must be able to frequently drive personal vehicle locally. Must be able to occasionally drive personal vehicle regionally Ability to lift 10 lbs.
    $33k-41k yearly est. 11d ago
  • Care Management Clinician (Sunday - Thursday)

    Pacificsource 3.9company rating

    Clinical case manager job in Springfield, OR

    Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. Case management is a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet the client's health and human service needs. It is characterized by advocacy, communication, and resource management and promotes quality and cost-effective interventions and outcomes. Clinicians incorporate the essential functions of professional case management concepts to enhance patients' quality of life and maximize health plan benefits. These functions include but are not limited to: coordination and delivery of healthcare services, consideration of physical, psychological, and cultural factors, assessment of the patient's specific health plan benefits, and additional medical, community, or financial resources available. Essential Responsibilities: Clinician Care Managers facilitate the achievement of client wellness and autonomy through advocacy, assessment, planning, communication, education, resource management, and service facilitation. Collect and assess patient information pertinent to patient's history, condition, and functional abilities in order to develop a comprehensive, individualized care management plan that promotes appropriate utilization, and cost-effective care and services. Based on the needs and values of the client, and in collaboration with all service providers, the clinician links clients with appropriate providers and resources throughout the continuum of health and human services and care settings, while ensuring that the care provided is safe, effective, client-centered, timely, efficient, and equitable. Clinicians have direct communication among, the client, the payer, the primary care provider, and other service delivery professionals. The case manager is able to enhance these services by maintaining the client's privacy, confidentiality, health, and safety through advocacy and adherence to ethical, legal, accreditation, certification, and regulatory standards or guidelines. Interact with other PacificSource personnel to assure quality customer service is provided. Act as an internal resource by answering questions requiring medical or contract interpretation that are referred from other departments, as well as physicians and providers of medical services and supplies. Assist employers and agents with questions regarding healthcare resources and procedures for their employees and clients. Practice and model effective communication skills: both written and verbal. Utilize and promote use of evidence-based tools. Utilize lean methodologies for continuous improvement. Supporting Responsibilities: Meet department and company performance and attendance expectations. Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information. Perform other duties as assigned. SUCCESS PROFILE Work Experience: Minimum of three (3) years of clinical experience, including case management. Insurance industry experience preferred. Education, Certificates, Licenses: Clinical Social Worker, Licensed Professional Counselor, or Licensed Independent Clinical Social Worker with unrestricted license required in current state of residence. OR Registered Nurse with current appropriate unrestricted state license based on line of business: Commercial and Medicare: Oregon, Idaho or Montana, and Washington; Medicaid and DSNP: Oregon. Certified Case Manager Certification (CCM) as accredited by CCMC (The Commission for Case Management) strongly desired at time of hire. CCM certification required within two years of hire. Knowledge: Knowledge of health insurance and state mandated benefits. Experience and expertise in case management practice including advocacy, assessment, planning, communication, education, resource management and service facilitation. Ability to deal effectively with people who have various health issues and concerns. Knowledge and understanding of contractual benefits and options available outside contractual benefits. Knowledge of community services, providers, vendors and facilities available to assist members. Ability to use computerized systems for data recording and retrieval. Assures patient confidentiality, privacy, and health records security. Establishes and maintains relationships with community services and providers. Maintains current clinical knowledge base and certification. Ability to work independently with minimal supervision. Competencies Adaptability Building Customer Loyalty Building Strategic Work Relationships Building Trust Continuous Improvement Contributing to Team Success Planning and Organizing Work Standards Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time. Skills: Accountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork Compensation Disclaimer The wage range provided reflects the full range for this position. The maximum amount listed represents the highest possible salary for the role and should not be interpreted as a typical starting wage. Actual compensation will be determined based on factors such as qualifications, experience, education, and internal equity. Please note that the stated range is for informational purposes only and does not constitute a guarantee of any specific salary within that range. Base Range: $70,950.00 - $106,424.99Our Values We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: We are committed to doing the right thing. We are one team working toward a common goal. We are each responsible for customer service. We practice open communication at all levels of the company to foster individual, team and company growth. We actively participate in efforts to improve our many communities-internally and externally. We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. We encourage creativity, innovation, and the pursuit of excellence. Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively. Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.
    $77k-104k yearly est. Auto-Apply 22d ago
  • Case Manager

    Lutheran Community Services Northwest 4.1company rating

    Clinical case manager job in McMinnville, OR

    Lutheran Community Services NW is a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope WHAT WE WILL DO FOR YOU: As an employer of choice, we're deeply committed to supporting our employees because when you're empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We're proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind A 37.5 per hour work week to ensure work/life balance Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy Employer-paid short- and long-term disability insurance Life insurance coverage at no cost to you Up to 2 weeks of vacation in your first year (based on hours worked) Up to 2 weeks of sick leave (based on hours worked) 12 paid agency recognized holidays 2 floating holidays to use your way 403(b) retirement plan with employer matching (eligibility applies) Access to our Employee Assistance Program (EAP) for you and your family Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status HOW YOU WILL MAKE AN IMPACT: The Health-Related Social Needs (HRSN) Case Manager - Houselessness Prevention provides person-centered, trauma-informed case management services to individuals and families at risk of houselessness. This position focuses on identifying and addressing social needs that impact housing stability and health outcomes, including housing insecurity, income instability, access to basic needs, and system navigation. Services emphasize early intervention, prevention, and stabilization through coordination with healthcare providers, Coordinated Care Organizations (CCOs), landlords, and community partners. Conduct HRSN screenings and housing stability assessments to identify individuals and families at risk of houselessness. Develop individualized, prevention-focused care plans that support housing stabilization and address health-related social needs. Assist clients with identifying safe and stable housing options that align with their long-term housing goals. Provide financial support for rent, move-in cost, and other housing related expenses using HRSN funding Provide ongoing case management, including short-term and medium-term stabilization supports. Coordinate referrals and warm handoffs to food resources, transportation, income supports, employment programs, and healthcare services. Collaborate with landlords, property managers, housing providers, and legal resources to support housing retention when appropriate. Serve as a liaison between clients, healthcare systems, CCOs, housing providers, and community-based organizations. Advocate on behalf of clients to reduce barriers to housing stability and essential services, including housing negotiations and lease agreements. Provide education and coaching related to tenant rights, budgeting, and resource navigation, as appropriate. Assist clients to maintain enrollment in OHP Support clients by obtaining and maintaining other entitlements and benefits: TANF, WIC, SNAP, etc. Assist clients with obtaining identification and other required documentation needed to receive benefits and other supports Maintain accurate, timely, and compliant documentation in required case management and data-tracking systems. Track service utilization, outcomes, financial assistance provided, and housing stability indicators for reporting and quality improvement. HOW YOU WILL BE A GREAT FIT: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must have well-developed communication skills, both written and verbal Must be neat, organized, and accurate Must be able to work well under pressure and be comfortable in a multicultural setting Must be able to multitask and set priorities Must be able to maintain confidentiality Have respectful, open, unbiased, and accepting attitude toward clients and their families EDUCATION and/or EXPERIENCE: Bachelor's degree in social work, psychology or counseling; or at least two years of experience working with high needs families within the last five years. Experience may be substituted for education. Effective at working to support education, substance use disorder treatment, behavioral health, and other presenting concerns. CERTIFICATES, LICENSES, REGISTRATIONS: A valid driver's license, access during work hours to a registered and insured vehicle. Thank you! We sincerely appreciate your interest in joining the Lutheran Community Services NW team and thank all applicants for taking the time to apply. While we're unable to respond to every candidate individually, please note that only those selected for an interview will be contacted. Lutheran Community Services NW is deeply committed to our mission of Health, Justice and Hope in all aspects of our work. We welcome candidates from all backgrounds and experiences to help us build a stronger, more compassionate community.
    $37k-49k yearly est. 3d ago
  • Care Management Clinician (Sunday - Thursday)

    Pacificsource 3.9company rating

    Clinical case manager job in Salem, OR

    Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. Case management is a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet the client's health and human service needs. It is characterized by advocacy, communication, and resource management and promotes quality and cost-effective interventions and outcomes. Clinicians incorporate the essential functions of professional case management concepts to enhance patients' quality of life and maximize health plan benefits. These functions include but are not limited to: coordination and delivery of healthcare services, consideration of physical, psychological, and cultural factors, assessment of the patient's specific health plan benefits, and additional medical, community, or financial resources available. Essential Responsibilities: Clinician Care Managers facilitate the achievement of client wellness and autonomy through advocacy, assessment, planning, communication, education, resource management, and service facilitation. Collect and assess patient information pertinent to patient's history, condition, and functional abilities in order to develop a comprehensive, individualized care management plan that promotes appropriate utilization, and cost-effective care and services. Based on the needs and values of the client, and in collaboration with all service providers, the clinician links clients with appropriate providers and resources throughout the continuum of health and human services and care settings, while ensuring that the care provided is safe, effective, client-centered, timely, efficient, and equitable. Clinicians have direct communication among, the client, the payer, the primary care provider, and other service delivery professionals. The case manager is able to enhance these services by maintaining the client's privacy, confidentiality, health, and safety through advocacy and adherence to ethical, legal, accreditation, certification, and regulatory standards or guidelines. Interact with other PacificSource personnel to assure quality customer service is provided. Act as an internal resource by answering questions requiring medical or contract interpretation that are referred from other departments, as well as physicians and providers of medical services and supplies. Assist employers and agents with questions regarding healthcare resources and procedures for their employees and clients. Practice and model effective communication skills: both written and verbal. Utilize and promote use of evidence-based tools. Utilize lean methodologies for continuous improvement. Supporting Responsibilities: Meet department and company performance and attendance expectations. Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information. Perform other duties as assigned. SUCCESS PROFILE Work Experience: Minimum of three (3) years of clinical experience, including case management. Insurance industry experience preferred. Education, Certificates, Licenses: Clinical Social Worker, Licensed Professional Counselor, or Licensed Independent Clinical Social Worker with unrestricted license required in current state of residence. OR Registered Nurse with current appropriate unrestricted state license based on line of business: Commercial and Medicare: Oregon, Idaho or Montana, and Washington; Medicaid and DSNP: Oregon. Certified Case Manager Certification (CCM) as accredited by CCMC (The Commission for Case Management) strongly desired at time of hire. CCM certification required within two years of hire. Knowledge: Knowledge of health insurance and state mandated benefits. Experience and expertise in case management practice including advocacy, assessment, planning, communication, education, resource management and service facilitation. Ability to deal effectively with people who have various health issues and concerns. Knowledge and understanding of contractual benefits and options available outside contractual benefits. Knowledge of community services, providers, vendors and facilities available to assist members. Ability to use computerized systems for data recording and retrieval. Assures patient confidentiality, privacy, and health records security. Establishes and maintains relationships with community services and providers. Maintains current clinical knowledge base and certification. Ability to work independently with minimal supervision. Competencies Adaptability Building Customer Loyalty Building Strategic Work Relationships Building Trust Continuous Improvement Contributing to Team Success Planning and Organizing Work Standards Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time. Skills: Accountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork Compensation Disclaimer The wage range provided reflects the full range for this position. The maximum amount listed represents the highest possible salary for the role and should not be interpreted as a typical starting wage. Actual compensation will be determined based on factors such as qualifications, experience, education, and internal equity. Please note that the stated range is for informational purposes only and does not constitute a guarantee of any specific salary within that range. Base Range: $70,950.00 - $106,424.99Our Values We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: We are committed to doing the right thing. We are one team working toward a common goal. We are each responsible for customer service. We practice open communication at all levels of the company to foster individual, team and company growth. We actively participate in efforts to improve our many communities-internally and externally. We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. We encourage creativity, innovation, and the pursuit of excellence. Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively. Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.
    $77k-103k yearly est. Auto-Apply 22d ago

Learn more about clinical case manager jobs

How much does a clinical case manager earn in Corvallis, OR?

The average clinical case manager in Corvallis, OR earns between $39,000 and $72,000 annually. This compares to the national average clinical case manager range of $38,000 to $68,000.

Average clinical case manager salary in Corvallis, OR

$53,000
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