Clinical case manager jobs in Dayton, OH - 544 jobs

This role serves as a primary point of contact for customers, delivering professional, responsive service across multiple communication channels including phone, email, social media, and online chat. The representative is responsible for resolving inquiries, completing account transactions, identifying service and sales opportunities, and ensuring an excellent customer experience with a strong focus on accuracy, efficiency, and first-contact resolution. Key Responsibilities Respond to customer inquiries regarding banking products and services through inbound calls and digital channels. Maintain a professional, positive image while meeting or exceeding customer service expectations. Identify potential sales opportunities and refer customers to appropriate sales partners. Stay current on products, services, policies, and procedures. Research and resolve customer questions or issues related to loan products and accounts. Complete customer transactions and account maintenance activities accurately. Utilize internal systems, tools, and resources to support efficient problem resolution. Strive for first-contact resolution whenever possible. Escalate complex requests or issues according to department guidelines. Minimum Qualifications High school diploma or GED. Demonstrated ability to provide excellent customer service. Preferred Qualifications One or more years of experience in a high-volume service or call center environment. Working knowledge of customer information systems or database software (e.g., core banking platforms). Strong interpersonal, verbal, and written communication skills. Position Level and Independence Entry-level position within a customer service center environment. Works independently to resolve routine customer issues using established resources and procedures, escalating as needed.

Behavioral Health Case Manager A Great Opportunity / $18-$21 per hour/ Full time At ViaQuest Psychiatric & Behavioral Solutions we offer unique and individualized care to children, adolescents, adults, the aging population, those with developmental disabilities and those suffering from extreme trauma. Our clients are supported by a team of mental health counselors, social workers, certified nurse practitioners, case managers and psychiatrists to ensure the best outcomes for those we serve. Apply today and make a difference in the lives of the clients we serve! Responsibilities may include: Provide Therapeutic Behavioral Services to clients by consulting with a licensed clinician to assist with the individual's needs. Provide service planning for individualized supports or care coordinator of healthcare, behavioral health, non-healthcare services and development of a treatment plan. Provide linkage, interventions, treatment options, restoration of daily life skills and crisis prevention services. Provide services to individual clients or groups of clients. Promote a positive and cooperative relationship with all outside contacts. Requirements for this position include: Must be at least 18 years of age. Bachelor's or Master's level degree in a related field or a high school diploma or three or more years of relevant field experience. Related experience or training with mental or behavioral health conditions. Valid driver's license, car insurance and reliable transportation. Willingness to travel throughout assigned service area. What ViaQuest can offer you: Comprehensive training. Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k). Paid-time off. Premium holiday pay. Mileage reimbursement. Flexible scheduling. Employee referral bonus program. Monthly incentive program for exceeding productivity expectations. About ViaQuest Psychiatric & Behavioral Solutions To learn more about ViaQuest Psychiatric & Behavioral Solutions please visit ****************************************************************** From Our Employees To You ********************************************************** Would you like to refer someone else to this job and earn a bonus? Participate in our referral program! ************************************************************** Do you have questions? Contact us at: ***********************

Job Address: 948 Patterson Road Dayton, OH 45419 New Vista Health and Wellness, a leader in Behavioral Health, is currently recruiting a Case Manager, CDCA for LEORA, one of our Out Patient Locations. WHO WE ARE: The New Vista mission: Inspiring Hope, Restoring Peace of Mind, Healing Lives. At New Vista, our passionate and highly trained team of professionals inspires hope and delivers holistic care to those in need of behavioral health services in a contemporary and healing environment - one that is conducive to providing the life skills needed to regain stability and independence. With a blend of group therapy, clinical treatment, and unique surroundings, our beautiful healthcare centers provide a safe, serene, healing environment for adults and seniors with a variety of complex needs. New Vista's Leora Treatment Centers work with individuals and their support systems to identify factors leading to addiction, equip individuals with the resources needed to address addictive triggers, and reconnect individuals with their support system and community. From scheduling an admission date to acquainting individuals with the campus and everything in between, patients are supported by our team of compassionate employees. Our compassionate team members work in a challenging yet rewarding environment where each person is a part of making direct impact on our patient's lives. COME JOIN OUR TEAM AS A CASE MANAGER, CDCA! THE ROLE: Under indirect supervision, the Case Manager provides comprehensive case management for clients undergoing treatment in a recovery center to improve quality of life and maintain the highest possible ability to function within the community. PERKS AT WORK: Team Members enjoy a variety of perks in working with the NewVista brand company. We offer competitive market wages along with a full, robust package: Healthcare + Life Balance Medical Packages with Rx - 3 Choices Flexible Spending Accounts (FSA) Dependent Day Care Spending Accounts Health Spending Accounts (HSA) with a company match Dental Care Program - 2 choices Vision Plan Life Insurance Options Accidental Insurances Paid Time Off + Paid Holidays Employee Assistance Programs 401k with a Company Match Education + Leadership Development Up to $15,000 in Tuition Reimbursements OR Student Loan forgiveness Mentoring + Trainer Opportunities through our Horizon Mentorship Program Growth in Director and CEO positions through our Horizon Leadership Program Handle with Care Trainer - Certifications JOB REQUIREMENTS: To qualify for the Case Manager, CDCA position you must have: Minimum Job Requirements At least 1 year of experience directly related to the duties and responsibilities specified. Must be certified as a CDCA (Chemical Dependency Counselor Assistant) in the State of Ohio Knowledge, Skills and Abilities Required Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Records maintenance skills. Ability to gather data, compile information, and prepare reports. Ability to monitor, assess and record client progress against care plan, and make adjustments to plans and services. Ability to assess recovery status in clients and to develop individual treatment goals and plans. Knowledge of community health care and vocational services. Ability to plan, implement, and evaluate individual client care programs. Knowledge of medical billing procedures. Ability to communicate medical information to health care professionals and the public over the telephone under crisis circumstances. Other Requirements Critical thinking skills, decisive judgment and the ability to work with minimal supervision. Ability to work in a stressful environment and take appropriate action. Teamwork, flexibility needed to fulfill job responsibilities, adapting to changes in work environment and accepting supervisory feedback. Adherence to all relevant policies, procedures, and guidelines affecting the work environment, as well as maintenance of required competencies and communications skills. JOB RESPONSIBILITIES: As Case Manager, CDCA, you will: Facilitate client access to community resources, including locating housing, food, clothing, school programs, vocational opportunities or services, providers to teach life skills, and relevant mental health services; assist client to develop natural resources and make contact with social support networks. Coordinate and monitor services, including comprehensive tracking of client activities in relation to treatment plan. Assist clients in developing goals and areas of need and assist in developing treatment plans which are assessed regularly; conduct medication and recovery status assessment and determine required level and frequency of services. Document all client encounters and contracts made on behalf of clients; complete and submit billing documentation as appropriate; maintain comprehensive client files, which may include documents held for safekeeping on behalf of the client. Identify and provide emergency crisis services as necessary; make immediate clinical assessments and respond according to accepted crisis intervention methods and techniques; coordinate other services as appropriate. Assess clients, evaluate effectiveness of treatment plan and progress made by client, and participate in client treatment planning and case review with client care providers. Maintain and report applicable statistics regarding programs and client services. Qualified candidates, please apply now for a chance to join our outstanding team as we Inspire Hope, Restore Peace of Mind

Facilitates the rehabilitation process for adults with severe and persistent mental illness. Provides monitoring and coordinates the delivery of necessary evaluation and assessments to identify the patient needs, development of the rehabilitation plan, linkage and coordination of appropriate community services. Assists with independent skills training; advocacy for financial, medical and legal entitlements. Arranges for crisis intervention. Services are mobile and delivered primarily in the community. The Case Manager works under the supervision a licensed clinician and is assigned a complex caseload with multiple and varied problems based on experience, expertise and education. Patients with severe and persistent mental illness who are assigned may present a history of significant risk to themselves and/or others. Responsibilities In conjunction with the supervisor, prepares and reviews periodically an individualized service plan with the patient and assists the patient/service providers in achieving service plan objectives. Revises service plan with the patient at annual reviews and as care needs changed. Possesses knowledge of community resources and coordinates all needed referrals for residential, financial, vocational, psychiatric, educational, health and counseling needs. Represents MHS to the community caregivers, citizens, and community leaders, explaining MHS policies. Collects patient collateral information from involved providers such as physicians, hospitals, private practitioners, Court officials and other care givers. With the patient, identifies and prioritizes problems , needs and opportunities so that level of assistance can be determined. Charts patient's progress in their clinical record and completes all paperwork necessary by MHS policy for professional, administrative, financial, and evaluative purposes of monitoring clinical care and of assuring efficient and effective agency operations. Ensures that the needed release forms are signed and correct. Maintains a professional relationship and provides face to face contacts with patients regardless of service environment (e.g. residential, inpatient). Screens for pain and encourages patient to follow up with a health care provider of their choice. Delivers mobile services which are community based. Engages in outreach, problem solving, advocating, crisis intervention, skills training. In consultation with supervisor, addresses urgent needs such as stabilization, medication, homicidal and suicidal behaviors by assisting the patient in accessing appropriate intervention. Presents patient cases for review with team and/or supervisor. Consults with other providers and community caregivers to strengthen and coordinate social intervention programming. Identifies deficits in community resources and forwards them to supervisor. Is responsible to deliver the number of units of service budgeted by the Vice President in order to assure the fiscal viability of MHS. Participates in quality improvement activities when appropriate. Actively assesses patients for crisis stabilization and intervenes during signs of crisis, utilizing de-escalation techniques and crisis management skills. Assist patients with entitlements. Follows all universal precautions for safety, infection control and follows all state, federal and joint commission health and safety standards. Treats patients and family with dignity and respect at all times, and holds all patient information in the strictest confidence. Adhere to professional standards, policies and procedures, federal, state and local requirements and Joint Commission standards, including National Patient Safety Goals. Presents a positive image of MHSCC to other community agencies, caregivers and citizens Completes all MHS required education and training, including initial agency orientation, mandatory trainings and educations, and up keep of all required certifications and licensure as required by state, federal and regulatory requirements. Demonstrates organizational stewardship and exemplifies the mission, vision and values of MHS. Performs other job-related tasks as assigned Education/Experience High School diploma or equivalent with 3 years' experience in mental/behavioral health (required) -OR-- Associate or bachelor's degree in a social/human services related field (preferred) Experience with SUD/Dual Diagnosis preferred Licensure/Certifications Valid OH drivers license, valid auto-insurance and be able to meet the MHS liability insurance standards CDCA/LCDC (Preferred) Ability to be credentialed as a QMHS within 30 days of hiring NVCI CPR(BLS)/First Aid MHS provides CPR (BLS)/First Aid and NVCI (CPI Blue Card) for all new staff, along with on-going education and on-the-job training opportunities . All MHS candidates are required to have an Ohio BCI check (FBI check required if you have lived in Ohio for less than 5 years, or for working with children), 5-panel drug screen and Residential candidates must have a 2-step TB (or proof of prior TB) upon conditional offer of employmen

Join our the Greater Cincinnati Behavioral Health Services (GCBHS) team! GCBHS is looking for Associate Case Manager candidates to help individuals in our Outpatient Behavioral Health Clinic in Cincinnati. We have flexible work hours to accommodate college students! Full-time and part-time opportunities with varied work schedules. We are looking for candidates with an Associate's Degree or HS Diploma. Once you have been employed for one year, you will be eligible to receive our Tuition Assistance benefits ($2500 per semester/quarter) if you choose to pursue your Bachelor's Degree in Social Work. You can get promoted to our regular Case Manager position once you obtain your BA degree! Why Work at GCBHS? GCBHS is a pioneer in the field of behavioral health treatment for adults, children, and families Top Workplace every year since 2010 Paid Time Off and Sick Time Flexible work schedules Public Student Loan Forgiveness Comprehensive health insurance 403(b) Retirement with Match Tuition Benefits ($2,500 per semester or quarter for MSW or MA-Counseling) Internship and Practicum opportunities for MSW and MA-Counseling students Responsibilities for Associate Case Manager: Provides Community Psychiatric Support Treatment (CPST) services to persons with severe mental illness in an outpatient facility and in the community. May provide treatment to persons with substance use disorder as a secondary diagnosis. Provides face to face services in the office and in the community along with limited telehealth services via phone. Establishes therapeutic relationships, assesses complex problems, selects problem-solving interventions, and helps clients to function effectively. Coordinates access to the recommended medical treatment services, employment assistance, housing assistance, and other targeted services. Provides services to individuals with some evening hours and weekends. Requirements for Associate Case Manager: Associate's Degree in Psychology, Social Work, or a related Human Services field or a HS Diploma. 2 years of experience working with persons with mental illness is a plus. Position requires frequent driving of own personal vehicle. A valid driver's license, vehicle, and insurable driving record are required. Join Our In-Person Career Fair! March 28th, 3:00-4:00 PM at 1501 Madison Rd, Cincinnati, OH for on-the-spot screenings, career insights, and raffles & prizes ! Spots are limited-register now! Sign up here GCBHS has been named a Top Workplace in Greater Cincinnati and Northern Kentucky for 13 years in a row ! Please visit our website ************* to learn more about GCBHS. #LifeChanging EEO Employer Disabled/Vets

SAFY is seeking a full time Case Manager for our Cincinnati division in Ohio. The Cincinnati division serves families in Hamilton, Butler, Warren and Clermont counties. As a Case Manager, you will be responsible for the case management functions of a caseload of foster youth and homes. Works closely with youth, family, foster parents and community partners by equipping the youth and foster parents with the support and resources needed. Who We Are At SAFY, our mission is Preserving Families & Securing Futures. For 40 years, our work has rested on a single, radical idea - children belong in families. We believe that every child and family deserve the opportunity to reach their full potential. We are a team of 500 employees across seven states providing services such as Family Preservation & Reunification, Behavioral Health, Therapeutic Foster Care, Adoption Services and Older Youth Services so the families and children we serve can build resilience and thrive. What You'll Do * Travel daily to provide in-home, community-based services to families and youth in caseload. * Complete referral reviews and intake assignments. Communicate service availability to all assigned clients. * Provide instruction, intervention, and assistance as deemed necessary through the exercise of independent judgment and knowledge or as part of the treatment team to preserve the family unit. * Coordinate with county agency as appropriate and attend family sessions to promote successful clinical interventions with foster youth. * Build and maintain relationships with families and external case managers. * Coordinate and monitor service provisions for youth and family in the community and with school officials, courts and other appropriate parties involved with the client. This may include but is not limited to mental health, medical, educational, psychological, vocational and social services. * Develop and ensure completion of appropriate assessments including but not limited to Individualized Treatment Plans, Psychosocial Diagnostic Assessments (PSDs), and Mental Health Services Plans according to established time frames involving all appropriate parties as required by policy and regulations of the state and/or contract. * Timely document outcome of home visits, support sessions, safety assessments, interaction with parties involved in the youth's care and incident reports as required by policy, regulations, and contract requirements. * Ensure foster parents, youth and case manager needs are met during periods of staff transition. * May require rotating on-call schedule. * Participate in performance quality improvement process and execute any assigned tasks. * Successful completion of all required training pertaining to job. * Establish and maintain a positive working relationship, sensitive and responsive to the cultural differences with all levels of SAFY staff, clients, families and vendors. * Ability to work nontraditional hours daily/weekly to fulfill position duties; may include nights and/or weekends. * Ability to maintain confidential and sensitive information. * Other duties or special projects as assigned. What You Bring We are looking for people from diverse backgrounds and experiences who are inspired by our noble mission to make a difference in the lives of the children and families in our care. You'll be right at home if you are willing to learn from successes as well as setbacks, persevere in challenges and adversity, cultivate collaborative relationships, understand and leverage diversity, advocate for equity, aspire to work inclusively, and partner to drive your work and that of your team to the next level. Qualifications * Bachelor's degree in the field of social work, counseling, psychology, sociology, child and family studies, or other approved related field of human services * LSW, LPC or license eligible preferred * Two years of relevant experience with above listed degrees, experience in child welfare preferred, OR relevant experience in working with children in general. * Valid driver license, acceptable driving record and auto insurance coverage to meet travel requirements; may require transporting youth if needed. What We Offer * Targeted hiring range - $44,000.00 to $53,000.00 * Compensation is commensurate with transferrable experience, education and licensure of candidate, along with internal equity and budgeted amount for the role. * Comprehensive benefit plan options including Medical, Dental, Vision, Disability, Life Insurance, Flexible Spending and Health Savings account options to meet your needs * 401(k) Retirement plan with company match * 10 paid holidays & 3 floating holidays per year, generous sick & vacation time and an additional day off for your birthday * All regular full and part time staff are eligible for quarterly and/or annual bonuses * Tuition Reimbursement up to $5,000 each year * CEU Reimbursement up to $1,000 each year * On demand access to earned wages through Zayzoon * Gain leadership skills, develop your clinical expertise, or earn CEUs with access to over 1,000 courses on our learning platform or through our talented in-house training department * Clinical Supervision Reimbursement up to $300 per month * Employee Assistance Program with 6 free visits per year * Free Financial Advisor Services * Support Services for alternative Health Insurance and benefit credit reimbursement options * Employee and Foster Parent Referral bonus program * Leave donation program * Adoption Assistance * Mileage reimbursement * Your choice of company paid cell phone or phone stipend SAFY is proud to be an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment. SAFY does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, gender, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, gender expression, arrest record, conviction record, or any other personal characteristic protected by applicable law. This policy covers all programs, services, policies, and procedures of SAFY, including recruiting, hiring, training, promotion, and administering all personnel actions, such as compensation, benefits, transfers, layoffs or terminations.

Job DescriptionDescription: Values Employees of Darke County Recovery Services, DBA Recovery and Wellness Centers of Midwest Ohio are expected to value highest ethical standards, quality clinical care, and good customer service. We also value quality communication skills in a collaborative, multi-disciplinary and often multi-agency service environment. RWC is an equal opportunity employer/provider. Benefits RWC offers a competitive benefit package including medical, dental and vision. Employer paid short term, long term disability insurance as well as a $25,000.00 life insurance policy for all full time employees. Along with 10 paid holidays, full time employees receive a PTO package that starts accruing at day one, averaging 4 weeks per year. We have an EAP program for staff and a wellness hour monthly. All employees are eligible to participate in our 403B retirement program. Responsibilities Informs clients of scope of practice, Therapeutic Behavioral Support [TBS] or Psychiatric Social Rehabilitation [PSR], and describes supervision status, including name and credential of supervisor Performs limited assessment of client needs. TBS will provide comprehensive treatment planning. PSR will implement the comprehensive treatment plan. Service Coordination/Case management service delivery is provided in collaboration with clients and supervisor Coordinates interventions with a multi-disciplinary team Develops a professional trusting relationship with clients and families Helps clients obtain needed material resources Provides support to clients during crisis situations Helps clients learn and use coping skills necessary to meet demands of community living in order to move toward greater self-reliance Helps motivate clients to engage in the community and become involved in community sponsored social activities Provides education and support to client's family members and significant others regarding client's diagnosis, mental health condition, and how they can assist client to meet treatment goals Advocates for the rights and dignity of the client in the community Maintains efficient clinical documentation within 24 hours of services provided Participates in the assessment of program needs and peer review, as well as cooperate with performance improvement objectives Complies with supervision requirements and works within responsible scope of practice Performs community outreach and education assignments including mental health education and prevention programs, as well as consultation services with supervision Provides at least a minimum of 50% productivity or more than 90 hours of billable services monthly Complies fully with confidentiality and protected health information rules Attends staff meetings, in-services, case conferences, supervision, etc., as scheduled Performs other duties as assigned including support activities as needed to augment functioning of the agency Collaborates in maintaining clean, safe workplace, including maintenance of CPR/First Aid skills and aggressive client management skills (TAPS or equivalent) Productivity Expectation: 100% Requirements: Required Credentials and Skills A 4 year degree or higher from an accredited institution and 3 or more years of experience working with the SPMI/PMI population is preferred. An Associate's degree in a Social Services or Psychology related field, with less than 3 years experience, may be considered. Driver's license and appropriate automobile insurance of 100,000/300,000 liability. Service Coordinator/Case Manager needs to have clarification from insurance agent that the Service Coordinator/Case Manager, on rare occasions MAY have to transport clients in his / her personal vehicle. Supervision available “in-house” from appropriate supervisory staff Oral and written communication skills Displays good customer service skills with clients and community at large Competency in areas prerequisite for performing activities noted above with supervision Utilizes computer well enough to perform clinical documentation in CareLogic (MIS system) directly, as well as generate written documentation in WORD or via email Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. However, this position works in the community including private residences, etc. Ability to maneuver over uneven or cluttered surfaces required. Ability to tolerate noxious smells, pets, etc. sometimes required. While performing the duties of this job, the employee is regularly required to stand, walk, sit, talk, and hear, sometimes in harsh weather conditions. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee must have a valid driver's license to drive a motor vehicle and a safe driving record. Employee must be comfortable driving vehicle in varied weather conditions found in the geographic region and must be willing to transport clients to various locations within and outside of the county.

Job Description TITLE: Case Manager, Behavioral Health RESPONSIBLE TO: Regional Leadership WORK AREA: Outpatient sites and Community SUMMARY: The Case Managers primary role, under the direction of Regional Leadership and the Case Manager Supervisor, is to provide support and coordinating services based on client needs and treatment plans. The case manager will actively engage in a professional, collaborative process to support our clients' mental and physical health needs. As a Case Manager, you will assess, plan, implement, coordinate, monitor, advocate, and evaluate the options and services required to promote health, quality, and cost-effective outcomes for our clients, ensuring patient safety and adherence to quality care standards. In this role, you will work closely with other care team members to plan, link, advocate, coordinate, and monitor client care. This collaboration will help clients access a wide range of resources, including but not limited to health services, financial assistance, housing, employment, education, and social services. The Case Manager is also responsible for successfully managing their caseload and communicating with the treatment team as it relates to Case Management across various disciplines. BLOODBORNE PATHOGEN CATEGORY I: Tasks with actual blood/body fluid exposure are not included in this position's duties as the job requires therapeutic counseling only. DUTIES AND RESPONSIBILITIESDay-To-Day Responsibilities Act as a liaison between the therapist, other care team members, client, and client's family to coordinate the best care. Arrange family visits, coordinate transportation, and ensure clients' needs are met. Maintain clear and ongoing communication between the family, referral source, and Path Behavioral Healthcare. Attend court hearings as appropriate. Ensure documentation and billing adhere to policy, Path Behavioral Healthcare standards of practice, and all applicable compliance standards within the EHR system. Maintain compliance with chart/documentation audit criteria, billing reviews, and Phase System of Care requirements. Attend supervisory and team meetings; present accurate case management reports reflecting services provided and clients' responses to treatment. Facilitate individual and group meetings as assigned. Serve on agency quality assurance or other committees as assigned. Facilitate the further development of daily living skills if identified by the client and/or parent or guardian. Page Break Address and resolve client/guardian concerns in a timely manner. Oversee the implementation of the individual plan of service, supporting the client's aspirations, goals, and desires for optimizing independence, promoting recovery, and developing and maintaining natural support systems. Ensure ongoing client participation in discussions of their plans, goals, and status. Identify and address gaps in service, as well as monitor under and over-utilization of authorized services. Identify and assist in business development/referral source communication and collaboration efforts. Coordinate and assist the client in crisis intervention and discharge planning, including community support systems following hospitalization. Maintain an organized practice and schedule, be at work on time and ready to work, and leave work at the completion of client care responsibilities. Reduce client rescheduling by informing the appropriate person of time off work. Maintain strict compliance with HIPAA guidelines, confidentiality agreements, billing and coding guidelines, and company policy. Maintain a demeanor of positive professionalism and serve as a model for others to exemplify the mission and vision of Path Behavioral Healthcare. Coordination of the Individual Support Plan (ISP) Services identified in the ISP. Assistance with accessing natural support systems in the community. Coordination with formal community services and systems. System monitoring. Coordination and assistance in crisis management and stabilization. Client advocacy and outreach. Seek education and training specific to client care; provide client education. Mental health interventions addressing symptoms, behaviors, thought processes, etc., to help clients eliminate barriers to seeking or maintaining education and employment. Activities that increase the client's capacity to positively impact their environment. Assume additional duties as assigned by the Case Manager Supervisor or Regional Leadership. Page Break QUALIFICATIONS Education: Candidate must have a High School Diploma or GED. Bachelor's degree is preferred. Experience: Candidates must have a minimum of 3 years of case management experience. Physical Effort: This position requires the ability to work under stressful conditions and to work irregular hours. Communication Skills: Candidates must possess excellent verbal and written communication skills in order to communicate professionally via telephone and in writing. Strong grammar and writing skills are crucial for clear and concise communication with clients, colleagues, and other healthcare professionals. Interpersonal Skills: The successful candidate must demonstrate the ability to interact and assist in a friendly, compassionate, and professional manner with colleagues, providers, clients, and their families, as they represent both themselves and Path Behavioral Healthcare. Essential Technical/Motor Skills: Candidates must achieve competency in the Electronic Health Record (EHR) program, telemedicine services, and any additional software programs utilized by the company, ensuring efficient access and updating of client information. The role requires fine dexterity, adept handling, and proficient gripping abilities to perform various tasks. Background: The candidate must pass all federal and state background checks, including a clean Motor Vehicle Record. Educational and work history will be confirmed in compliance with company policies.

Behavioral Health Case Manager (CPST) Community Psychiatric Supportive Treatment or Case Management provides individualized supports or care coordination of healthcare, behavioral healthcare, and non-healthcare activities. Position Description: 1. Advocate for clients in school, home, and community environments. 2. Support recovery, health, and wellbeing of clients served. 3. Assist clients with enhancing their quality of life and assist clients in reducing symptoms and building resilience. 4. Coordinating treatment planning. 5. Providing training and facilitating linkages for the client in the use of basic community resources. 6. Monitoring overall service delivery. 7. Obtaining any services necessary for meeting basic human needs. 8. Provide coordination and assistance in crisis intervention and crisis stabilization. 9. Coordinate and participate in the development of an individualized service plan that includes services and assistance necessary to achieve specific objectives. 10. Assist clients in achieving their objectives and maximizing their interdependence and productivity through support and training in the use of personal and community resources. 11. Review and monitor services and activities and note progress. 12. Write and submit Medicaid complaint progress notes in a timely manner, preferably within 24 hours. 13. Reassess needs and expressed preferences as required by the ISP standards. 14. Assist clients in increasing social support networks of relatives, friends, other community persons, or volunteer organizations that can alleviate life stresses. 15. Assist clients with completing daily life activities. 16. Help client understand their mental health disorder and symptoms and assist them in using the best practices to manage those symptoms. Position Qualifications: Bachelor's degree or higher in a social service field such as sociology, psychology, social work, or counseling. Must be 21 years or older. Have at least one to two years of experience in social services. Be able to communicate in a manner that demonstrates being trauma informed. Feel comfortable interfacing with professionals from the juvenile justice system, developmental disabilities, child protective services, other mental health professionals, and school officials. Possess a working knowledge of community resources. Be culturally competent as it concerns the clients served and their surrounding community. Ability to lift 25-50lbs. Ability to walk up and down stairs freely. Ability to walk some short or long distances.

Job Posting: Case Manager Position Type: Full-Time About Us: McKinley Hall is a leading substance abuse treatment facility dedicated to providing compassionate care and effective treatment solutions to individuals facing addiction. We are seeking a motivated and empathetic Case Manager to join our multidisciplinary team. This role is vital in supporting clients through their recovery journey, ensuring they receive the resources and guidance necessary for lasting change. Key Responsibilities: - Conduct comprehensive assessments to develop individualized recovery plans based on clients' needs and goals. - Coordinate and facilitate access to a range of services, including medical, psychological, and social support. - Monitor client progress, maintaining accurate and detailed case records. - Provide crisis intervention and support as needed, ensuring clients feel safe and understood. - Collaborate with treatment team members to ensure holistic care and continuity of services. - Advocate for clients within the healthcare and community systems to help them access necessary resources. Qualifications: - High School Diploma, associate's degree preferred. - Previous experience in case management, preferably in substance abuse or mental health settings. - Knowledge of addiction treatment and recovery resources. - Strong communication, organizational, and problem-solving skills. - Ability to work collaboratively in a team-oriented environment. - Valid driver's license and reliable transportation is a plus. Benefits: - Competitive salary - Comprehensive health benefits - Retirement plan options - Professional development opportunities - Supportive and dynamic work environment Join us at McKinley Hall and make a meaningful impact in the lives of those we serve!

WE SERVE ALL. WE HIRE ALL. WE ACCEPT ALL. ! Aspire Indiana Health is a nonprofit provider of comprehensive “whole health” services including primary medical care, behavioral health, recovery services and programs addressing the social drivers of health such as housing and employment. Aspire has health centers in four Central Indiana counties serving Hoosiers of all ages and walks of life. Position Summary The Health, Outreach, Prevention, and Education (HOPE) Case Manager plays a vital role in empowering individuals to achieve optimal health and well-being through community-based support services. This position is responsible for conducting intake assessments, developing personalized care plans, making referrals, re-evaluating progress, and coordinating discharge planning for individuals enrolled in HOPE Services. With a strengths-based, client-centered approach, the HOPE Case Manager ensures services are delivered with compassion and effectiveness, helping clients navigate barriers to care and access critical resources. Additionally, this role is responsible for program implementation, evaluation, and compliance with funder requirements while fostering strong partnerships with key stakeholders to enhance community impact. This position supports individuals across multiple counties, and work hours may be contingent upon grant funding. Education and Experience Bachelor's Degree in a Human Services related field from a college/university accredited by the US Department of Education required or equivalent HIV-related work experience may be considered with approval from funding source One (1) year experience in case management, client management, or approved work experience from funding source required Must have knowledge of and ability to relate to community resources in order to best serve clients Basic knowledge of HIV, Hepatitis C, and Harm Reduction Principles highly preferred Knowledge and understanding of Indiana Medicaid, HIP 2.0, and Marketplace coverage highly preferred Certification May be required to obtain and maintain Outreach Testing certification, OraSure /OraQuick , or other approved testing technology certification within 90 days of hire date. This will be coordinated through Aspire after hire. Other Requirements Deep personal commitment to the Mission, Vision, and Values of Aspire Indiana Health Strong ability to maintain strict confidentiality and handle highly confidential information with professionalism Must be able to occasionally work evenings and weekends Must be able to work independently as well as collaboratively within a team setting Must exhibit ability to work with targeted population, and possess knowledge of and ability to relate to community resources Must be detail oriented, have excellent organizational skills and be flexible Ability to work well under pressure in a fast-paced, time sensitive environment with shifting priorities and multiple deadlines Must be able to respond appropriately and effectively in crisis situations by using good judgment and following Aspire protocols Must possess/maintain a valid driver's license, current automobile insurance and a driving record that meets the guidelines and requirements of the organization Must have reliable transportation to transport self/others and to attend trainings and/or meetings Benefits Aspire prioritizes a work culture that takes care of employees not only at work but in their personal lives as well. The following are offered to *eligible employees: Group Medical (PPO and HSA Plans) Affordable visits, labs, and prescriptions through Aspire Indiana Health clinics Health Savings Account Group Dental and Vision Plans Prescription coverage, including low copays on all covered medications through select pharmacy locations Employee Wellness Program Group Life, AD&D Insurance Long Term Disability Short Term Disability Paid-Time Off (PTO) Paid Holidays Paid Bereavement Retirement Plan with generous employer match - Up to 6% match Employee Referral Bonus Program Your Money Line Financial Wellness Program *Eligibility dependent on full time or part time status. Not all benefits are offered to part time or temporary employees. Learn more about us at Aspireindiana.org , and see our Core Values, Benefits and Current Job Listings on our Careers page . Or check out our Facebook , LinkedIn , Twitter and YouTube pages. Drug screen, TB test and extensive background checks (including Criminal History, Sex Offender Registry Search, State Central Registry Check, Education Verification, and Professional References) are required of all Aspire employees. All individuals who join Aspire are strongly encouraged to have a flu shot and be fully vaccinated against COVID19 prior to joining Aspire to further protect our staff and the patients we serve. We also adhere to CDC protocols including wearing masks, social distancing, and sanitizing. Aspire Indiana Health is an Equal Opportunity Employer Not ready to apply? Connect with us for general consideration.

Job Information State of Tennessee Job Information Opening Date/Time01/20/2026 12:00AM Central TimeClosing Date/Time01/26/2026 11:59PM Central TimeSalary (Monthly)$4,178.00 - $6,245.00Salary (Annually)$50,136.00 - $74,940.00Job TypeFull-TimeCity, State LocationTazewell, TNDepartmentChildren's Services LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF CHILDREN'S SERVICES, CHILD AND FAMILY MANAGEMENT DIVISION, UNION COUNTY A Motor Vehicle Records screening will be conducted prior to employment. A drug screening will be conducted prior to employment. Transcripts required. This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position. Qualifications Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to two years of full-time professional work providing child welfare services including, but not limited to, one or a combination of the following: social, psychological, or correctional counseling or case management; volunteer services coordination for a children's service program; and/or juvenile classification coordination. Necessary Special Qualifications: Applicants for this class must: * Must be at least twenty-one (21) years of age on the date of application; * Be a citizen of the United States; * Possess a valid driver's license prior to and during employment; * Have a good moral character, as determined by investigation; * Complete a criminal history disclosure form in a manner approved by the appointing authority; * Have no conviction for a felony; * Agree to release all records involving their criminal history to the appointment authority; * Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check; * Submit to and pass a pre-employment screening test for use of illegal drugs. Overview This classification is responsible for professional case management work of considerable difficulty and lead work of routine difficulty; and performs related work as required. This is the lead level class in the DCS Case Manager job series. An employee in this class is responsible for leading and training subordinates in the performance of case management work for children under the State's supervision, in State custody, or at risk of State custody, and their families. This class differs from DCS Case Manager 2* in that an incumbent of the latter performs working level case management work. This class differs from DCS Case Manager 4 in that an incumbent of the latter performs supervisory work over an entire case management team or single/small in an institutional setting. Responsibilities * Serves as a mentor for less-experienced case management staff by providing guidance and suggestions for difficult/multi-faceted cases. Participates in multi-disciplinary teams including Child Protective Services Investigative Team, Foster Care Review Board, Community Advisory Board, in order to gain a global perspective about case planning decisions. * Determines if abuse or neglect has occurred, who the abuser is, the level of risk or harm to the child, determines the need for a safety plan, makes recommendations regarding permanency and/or termination of parental rights, monitors adoptive and foster families, recruits foster parents, conducts home visits, and coordinates/observes visitation. * Maintains documentation for case files and other required documentation. Prepares for, participates and testifies in court proceedings. * Conducts interviews with alleged child victims, individuals reporting alleged abuse or child neglect, child's family, and collateral contacts; gathers required information such as school records, demographic information, medical exam/psychological information, etc., identifies supports for children and families, administers client drug screens; and conducts required assessments/assessments of home. Conducts face-to-face visits with children, resource families, providers, kinship homes, and other relevant entities. * Works flexible hours including weekends, holidays, and after hours. Schedules appointments, meetings, visitation with children on caseload. Transports children to various appointments safely, assists children in preparing for placement, and sitting with children who are awaiting placement. * Communicates effectively and timely with others, engages with children and families to build trustful relationships, encourages clients to overcome barriers and achieve permanency, explains parental rights and other relevant documents to families, responds timely to families, providers, co-workers and supervision. * Convenes and identifies members for Child and Family Team Meetings to work collaboratively with all Child and Family Team Meeting participants. Develops action steps and goals to be accomplished by the Team. * Works within communities by making referrals to service providers on behalf of clients; collaborates with law enforcement officials and multi-disciplinary teams; trains foster parents, adoptive parents and community. Competencies (KSA's) Competencies: * Decision Quality * Action Oriented * Customer Focus * Manages Conflict * Communicates Effectively Knowledge: * Clerical * Customer and Personal Service Skills: * Time Management * Active Learning and Listening * Complex Problem Solving Abilities: * Written Comprehension * Deductive Reasoning * Inductive Reasoning Tools & Equipment * Electronic Devices * Computers * Motor Vehicles TN Driver Standards State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications: * A valid driver's license * For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations. Please include your Driver's License Information under the Licenses and Certifications section of your application. Agencies may allow an exception based on other factors.

Job DescriptionSalary: 30-70 hourly Case Managers provide services that are effective in reducing maltreatment, improving caretaking and coping skills, enhancing family resilience, supporting healthy and nurturing relationships, and childrens physical, mental, emotional, and educational wellbeing. Service is provided to individuals in their own homes and communities, who are involved with the department of child services. Services are provided to help to safely maintain children in their home (or foster home), prevent childrens initial placement or re-entry into foster care, preserve, support, and stabilize families, and promote the well-being of children, youth, and families. Services that are provided should be, high quality, family centered, and culturally competent. Qualifications/Education High School Diploma/GED + 2 years serving children at risk for child abuse or neglect. or 4 year degree in Psychology, Sociology, Social Work. Minimum of two years experience working with families in a similar service. Qualifications to conduct behavioral health assessments for services under child safety. Possess a valid drivers license and the ability to use a private car to transport self and others. Must comply with the state policy concerning minimum car insurance coverage.

The School-Based Mental Health Case Manager at Poppys Therapeutic Corner provides comprehensive case management and social-emotional skill-building to students facing mental health, social, and behavioral challenges. This role involves assessing student needs, coordinating services, supporting behavioral health skill development, and collaborating with school staff and families to promote academic success and emotional well-being. This is a full-time position, with hours during designated school days and hours to align with the school schedule. Key Responsibilities Assessment & Individualized Support Planning Conduct non-clinical assessments of students' mental health, social, and behavioral needs. Develop and monitor individualized support plans in collaboration with school staff, families, and external providers. Identify barriers to academic success and connect students with appropriate interventions and resources. Social-Emotional & Behavioral Health Skill-Building Facilitate individual and group sessions to teach coping strategies, emotional regulation, and conflict resolution. Support students in developing healthy communication, self-awareness, and stress management skills. Implement behavioral interventions and positive reinforcement strategies in coordination with school teams. Coordination of Services & Community Partnerships Serve as a liaison between students, families, school staff, and mental health providers to ensure coordinated care. Connect students and families with community-based mental health services, social supports, and academic resources. Advocate for student needs within the school and help families navigate support systems. Crisis Intervention & Risk Management Provide immediate crisis support for students experiencing emotional distress, behavioral challenges, or mental health crises. Develop and implement safety plans in collaboration with school counselors and crisis teams. Monitor students at risk for self-harm, substance use, or other safety concerns, ensuring proper interventions are in place. Collaboration & Advocacy Work closely with teachers, counselors, and administrators to develop strategies that support student well-being. Participate in IEP, 504 Plan, and Student Support Team (SST) meetings as needed. Educate school staff on trauma-informed practices and social-emotional learning strategies. Documentation & Reporting Maintain accurate, confidential records of student progress, interventions, and referrals. Track service utilization, student outcomes, and program effectiveness to inform best practices. Ensure compliance with school policies, HIPAA, and FERPA regulations. Qualifications & Skills Bachelors degree in psychology, social work, counseling, education, or a related field (Masters preferred). Experience in school-based mental health, case management, or behavioral support preferred. Strong knowledge of social-emotional learning (SEL), trauma-informed care, and school-based interventions preferred. Ability to build trusting relationships with students, families, and school staff. Excellent communication, problem-solving, and crisis intervention skills. Familiarity with IEPs, 504 Plans, and behavioral support strategies is a plus. This role is ideal for a compassionate, student-centered professional dedicated to helping students thrive emotionally, socially, and academically.

Seeking full-time or part-time Psychiatric Mental Health Nurse Practitioner or Physician Assistant in the Sidney, Vandalia and Dayton, Ohio area. The responsabilities will be to provide rapid growth and quickly expanding psychiatric service obligations to residents in long term care facilities. This skilled professional must be able to work collaboratively with members of interdisciplinary treatment team to develop, implement or evaluate treatment plans. We are seeking a skilled professional that is committed to providing these services with a high level of integrity and thrives for excellence in the care of the residents. We are offering a competitive compensation package and a sign on bonus for this opportunity. Minimum Job Requirements: Licensed nurse in the state of Ohio with Advance Practice Registered Nurse License in good standing. or Physician Assistant degree is the State of Ohio. Hold a degree as a PMHNP - Psychiatric Mental Health Nurse Practitioner at the level needed to assess and prescribe medication collaboratively with a psychiatrist as determined by the State Board of Nursing. Or a Physician Assistant with experince in the psychiatry field. Board Certified Psychiatric experience required. Geriatric experience preferred. Active DEA required. Ability to travel locally required. Job Types: Full-time, Part-time, Contract

Behavioral Health Case Manager A Great Opportunity Full-Time Monday - Friday 9am-5pm $18-$21 based on education and experience plus monthly incentive program for exceeding productivity expectations At ViaQuest Psychiatric & Behavioral Solutions we offer unique and individualized care to children, adolescents, adults, the aging population, those with developmental disabilities and those suffering from extreme trauma. Our clients are supported by a team of mental health counselors, social workers, certified nurse practitioners, case managers and psychiatrists to ensure the best outcomes for those we serve. Apply today and make a difference in the lives of the clients we serve! Responsibilities may include: Provide Therapeutic Behavioral Services to clients by consulting with a licensed clinician to assist with the individual's needs. Provide service planning for individualized supports or care coordinator of healthcare, behavioral health, non-healthcare services and development of a treatment plan. Provide linkage, interventions, treatment options, restoration of daily life skills and crisis prevention services. Provide services to individual clients or groups of clients. Promote a positive and cooperative relationship with all outside contacts. Requirements for this position include: Must be at least 18 years of age. High school diploma plus three or more years of relevant field experience or Bachelor's or Master's level degree in a related field. Related experience or training with mental or behavioral health conditions. Must have a valid driver's license and reliable transportation. Willingness to travel throughout assigned service area. What ViaQuest can offer you: Comprehensive training. Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k). Paid-time off. Premium holiday pay. Mileage reimbursement. Flexible scheduling. Employee referral bonus program. Monthly productivity incentive bonus program. About ViaQuest Psychiatric & Behavioral Solutions To learn more about ViaQuest Psychiatric & Behavioral Solutions please visit ****************************************************************** From Our Employees To You ********************************************************** Would you like to refer someone else to this job and earn a bonus? Participate in our referral program! ************************************************************** Do you have questions? Contact us at: ***********************

Job Description TITLE: Case Manager, Behavioral Health RESPONSIBLE TO: Regional Leadership WORK AREA: Outpatient sites and Community SUMMARY: The Case Managers primary role, under the direction of Regional Leadership and the Case Manager Supervisor, is to provide support and coordinating services based on client needs and treatment plans. The case manager will actively engage in a professional, collaborative process to support our clients' mental and physical health needs. As a Case Manager, you will assess, plan, implement, coordinate, monitor, advocate, and evaluate the options and services required to promote health, quality, and cost-effective outcomes for our clients, ensuring patient safety and adherence to quality care standards. In this role, you will work closely with other care team members to plan, link, advocate, coordinate, and monitor client care. This collaboration will help clients access a wide range of resources, including but not limited to health services, financial assistance, housing, employment, education, and social services. The Case Manager is also responsible for successfully managing their caseload and communicating with the treatment team as it relates to Case Management across various disciplines. BLOODBORNE PATHOGEN CATEGORY I: Tasks with actual blood/body fluid exposure are not included in this position's duties as the job requires therapeutic counseling only. DUTIES AND RESPONSIBILITIESDay-To-Day Responsibilities Act as a liaison between the therapist, other care team members, client, and client's family to coordinate the best care. Arrange family visits, coordinate transportation, and ensure clients' needs are met. Maintain clear and ongoing communication between the family, referral source, and Path Behavioral Healthcare. Attend court hearings as appropriate. Ensure documentation and billing adhere to policy, Path Behavioral Healthcare standards of practice, and all applicable compliance standards within the EHR system. Maintain compliance with chart/documentation audit criteria, billing reviews, and Phase System of Care requirements. Attend supervisory and team meetings; present accurate case management reports reflecting services provided and clients' responses to treatment. Facilitate individual and group meetings as assigned. Serve on agency quality assurance or other committees as assigned. Facilitate the further development of daily living skills if identified by the client and/or parent or guardian. Page Break Address and resolve client/guardian concerns in a timely manner. Oversee the implementation of the individual plan of service, supporting the client's aspirations, goals, and desires for optimizing independence, promoting recovery, and developing and maintaining natural support systems. Ensure ongoing client participation in discussions of their plans, goals, and status. Identify and address gaps in service, as well as monitor under and over-utilization of authorized services. Identify and assist in business development/referral source communication and collaboration efforts. Coordinate and assist the client in crisis intervention and discharge planning, including community support systems following hospitalization. Maintain an organized practice and schedule, be at work on time and ready to work, and leave work at the completion of client care responsibilities. Reduce client rescheduling by informing the appropriate person of time off work. Maintain strict compliance with HIPAA guidelines, confidentiality agreements, billing and coding guidelines, and company policy. Maintain a demeanor of positive professionalism and serve as a model for others to exemplify the mission and vision of Path Behavioral Healthcare. Coordination of the Individual Support Plan (ISP) Services identified in the ISP. Assistance with accessing natural support systems in the community. Coordination with formal community services and systems. System monitoring. Coordination and assistance in crisis management and stabilization. Client advocacy and outreach. Seek education and training specific to client care; provide client education. Mental health interventions addressing symptoms, behaviors, thought processes, etc., to help clients eliminate barriers to seeking or maintaining education and employment. Activities that increase the client's capacity to positively impact their environment. Assume additional duties as assigned by the Case Manager Supervisor or Regional Leadership. Page Break QUALIFICATIONS Education: Candidate must have a High School Diploma or GED. Bachelor's degree is preferred. Experience: Candidates must have a minimum of 3 years of case management experience. Physical Effort: This position requires the ability to work under stressful conditions and to work irregular hours. Communication Skills: Candidates must possess excellent verbal and written communication skills in order to communicate professionally via telephone and in writing. Strong grammar and writing skills are crucial for clear and concise communication with clients, colleagues, and other healthcare professionals. Interpersonal Skills: The successful candidate must demonstrate the ability to interact and assist in a friendly, compassionate, and professional manner with colleagues, providers, clients, and their families, as they represent both themselves and Path Behavioral Healthcare. Essential Technical/Motor Skills: Candidates must achieve competency in the Electronic Health Record (EHR) program, telemedicine services, and any additional software programs utilized by the company, ensuring efficient access and updating of client information. The role requires fine dexterity, adept handling, and proficient gripping abilities to perform various tasks. Background: The candidate must pass all federal and state background checks, including a clean Motor Vehicle Record. Educational and work history will be confirmed in compliance with company policies.

We are seeking part-time Psychiatric Mental Health Nurse Practitioners (PMHNP) or Physician Assistants (PA) to provide psychiatric services to residents in long-term care facilities in Versailles, Ohio, and the surrounding areas. The primary responsibility will be psychiatric medication management for residents. This role requires a skilled professional who can work collaboratively with an interdisciplinary treatment team to develop, implement, and evaluate treatment plans. We are looking for a dedicated individual committed to providing high-quality care with integrity and excellence. Flexible Scheduling: Enjoy a part-time role with flexible hours that fit your lifestyle. Supportive Work Environment: Work in a collaborative and supportive setting with a dedicated interdisciplinary team. Work-Life Balance: Benefit from a role that allows you to maintain a healthy work-life balance. Impactful Work: Make a meaningful difference in the lives of residents by providing essential psychiatric care. Competitive compensation package. Minimum Job Requirements: Licensed nurse in the state of Ohio with an Advanced Practice Registered Nurse License in good standing or a PA license. Degree as a PMHNP (Psychiatric Mental Health Nurse Practitioner) or a PA (Physician Assistant) with the qualifications to assess and prescribe medication collaboratively with a psychiatrist, as determined by the State Board of Nursing. Board Certified. Psychiatric experience required. Geriatric experience preferred. Active DEA license required. Ability to travel locally.

PATH BEHAVIORAL HEALTHCARE CRITERIA-BASED JOB DESCRIPTION TITLE: Case Manager, Behavioral Health RESPONSIBLE TO: Regional Leadership WORK AREA: Outpatient sites and Community SUMMARY: The Case Managers primary role, under the direction of Regional Leadership and the Case Manager Supervisor, is to provide support and coordinating services based on client needs and treatment plans. The case manager will actively engage in a professional, collaborative process to support our clients' mental and physical health needs. As a Case Manager, you will assess, plan, implement, coordinate, monitor, advocate, and evaluate the options and services required to promote health, quality, and cost-effective outcomes for our clients, ensuring patient safety and adherence to quality care standards. In this role, you will work closely with other care team members to plan, link, advocate, coordinate, and monitor client care. This collaboration will help clients access a wide range of resources, including but not limited to health services, financial assistance, housing, employment, education, and social services. The Case Manager is also responsible for successfully managing their caseload and communicating with the treatment team as it relates to Case Management across various disciplines. BLOODBORNE PATHOGEN CATEGORY I: Tasks with actual blood/body fluid exposure are not included in this position's duties as the job requires therapeutic counseling only. DUTIES AND RESPONSIBILITIESDay-To-Day Responsibilities Act as a liaison between the therapist, other care team members, client, and client's family to coordinate the best care. Arrange family visits, coordinate transportation, and ensure clients' needs are met. Maintain clear and ongoing communication between the family, referral source, and Path Behavioral Healthcare. Attend court hearings as appropriate. Ensure documentation and billing adhere to policy, Path Behavioral Healthcare standards of practice, and all applicable compliance standards within the EHR system. Maintain compliance with chart/documentation audit criteria, billing reviews, and Phase System of Care requirements. Attend supervisory and team meetings; present accurate case management reports reflecting services provided and clients' responses to treatment. Facilitate individual and group meetings as assigned. Serve on agency quality assurance or other committees as assigned. Facilitate the further development of daily living skills if identified by the client and/or parent or guardian. Page Break Address and resolve client/guardian concerns in a timely manner. Oversee the implementation of the individual plan of service, supporting the client's aspirations, goals, and desires for optimizing independence, promoting recovery, and developing and maintaining natural support systems. Ensure ongoing client participation in discussions of their plans, goals, and status. Identify and address gaps in service, as well as monitor under and over-utilization of authorized services. Identify and assist in business development/referral source communication and collaboration efforts. Coordinate and assist the client in crisis intervention and discharge planning, including community support systems following hospitalization. Maintain an organized practice and schedule, be at work on time and ready to work, and leave work at the completion of client care responsibilities. Reduce client rescheduling by informing the appropriate person of time off work. Maintain strict compliance with HIPAA guidelines, confidentiality agreements, billing and coding guidelines, and company policy. Maintain a demeanor of positive professionalism and serve as a model for others to exemplify the mission and vision of Path Behavioral Healthcare. Coordination of the Individual Support Plan (ISP) Services identified in the ISP. Assistance with accessing natural support systems in the community. Coordination with formal community services and systems. System monitoring. Coordination and assistance in crisis management and stabilization. Client advocacy and outreach. Seek education and training specific to client care; provide client education. Mental health interventions addressing symptoms, behaviors, thought processes, etc., to help clients eliminate barriers to seeking or maintaining education and employment. Activities that increase the client's capacity to positively impact their environment. Assume additional duties as assigned by the Case Manager Supervisor or Regional Leadership. Page BreakQUALIFICATIONS Education: Candidate must have a High School Diploma or GED. Bachelor's degree is preferred. Experience: Candidates must have a minimum of 3 years of case management experience. Physical Effort: This position requires the ability to work under stressful conditions and to work irregular hours. Communication Skills: Candidates must possess excellent verbal and written communication skills in order to communicate professionally via telephone and in writing. Strong grammar and writing skills are crucial for clear and concise communication with clients, colleagues, and other healthcare professionals. Interpersonal Skills: The successful candidate must demonstrate the ability to interact and assist in a friendly, compassionate, and professional manner with colleagues, providers, clients, and their families, as they represent both themselves and Path Behavioral Healthcare. Essential Technical/Motor Skills: Candidates must achieve competency in the Electronic Health Record (EHR) program, telemedicine services, and any additional software programs utilized by the company, ensuring efficient access and updating of client information. The role requires fine dexterity, adept handling, and proficient gripping abilities to perform various tasks. Background: The candidate must pass all federal and state background checks, including a clean Motor Vehicle Record. Educational and work history will be confirmed in compliance with company policies. Page Break