Post job

Clinical case manager jobs in Round Rock, TX - 334 jobs

All
Clinical Case Manager
Case Manager
Intensive Case Manager
Intake Counselor
Clinician
  • Intake Counselor (Degreed) - PRN

    UHS 4.6company rating

    Clinical case manager job in Temple, TX

    Responsibilities Canyon Creek Behavioral Health is a 102-bed, acute care psychiatric hospital located in the beautiful Central Texas town of Temple, Texas. Canyon Creek features individual units for adolescents, adults, and seniors, and offers inpatient acute care and intensive outpatient programs. We are enthusiastic about providing compassionate health care from our team here at Canyon Creek Behavioral Health. For more information about Canyon Creek Behavioral Health, please visit our website at ************************** . Position Summary The Intake Counselor, under the supervision of the Director of Admissions, interviews and assesses potential patients and inquiry callers. The Intake Counselor works with the Business Office regarding patient financial data, as well as with the UR Department for the certification of patients admitted. Also initiates the referral process when indicated, and communicates with referral sources. Job Duties/Responsibilities: Communicate effectively with patients, families, health care team members and community providers . Assess and identify developmental and behavioral functioning of the patient. Document patient responses Effectively employ principles of communication, interviewing techniques, problem solving and crisis intervention when performing intake assessments. About Universal Health Services One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. *********** Qualifications QUALIFICATIONS Education: Master's Degree from an accredited college or university, in Social Work or a clinical related mental health field required. Experience : Minimum of two (2)-(3) years in the area of substance abuse/psychiatric treatment programs, Preferred: Experience in intake/admissions and managed care. License: Must be state certified in social work or clinical related mental health field. LPC, LMSW, or LCSW, LFMT license required. Additional Requirements: CPR certification, Handle with Care and Verbal De-Escalation training within 30 days of employment prior to assisting in a restraining procedure. Training will be offered during new hire orientation. May be required to work flexible hours and overtime. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
    $36k-55k yearly est. 7d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Case Manager

    Endeavors 4.1company rating

    Clinical case manager job in Austin, TX

    *** MUST RESIDE IN AUSTIN, TX AREA*** JOB PURPOSE: The case manager is responsible for using sound professional judgment and best practices to ensure quality case management services are provided to the service population especially in crisis situations while maintaining compliance with established state and federal standards. Monitors assigned caseload of clients participating in a short-term life management program; establishes program plan/goals and evaluates client's progress by conducting routine meetings with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment. Qualifications ESSENTIAL JOB RESPONSIBILITIES: Coordinate referrals, service planning and documentation of services for assigned caseload. Interviews applicants to determine eligibility for program enrollment based on established guidelines and requirements; conduct needs assessment, obtains pertinent information and establish program goals for eligible clients; refers applicants to other agencies if not appropriate for program. Develops client intake and case plans for clients; instructs clients in completing necessary paperwork including goals and/or budget forms; completes orientation check-off form and obtains release of information forms when appropriate; completes social history on new clients each week. Meets regularly with clients to discuss and evaluate their progress; prepares accurate and up-to-date records documenting the same; monitors client behavior, group attendance, medication and movement; receives incident reports and enforces disciplinary actions for infractions of the house guidelines. Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed. Consistently serves as a mentor and provides positive examples of proper hygiene, personal appearance, records retention, budget planning, scheduling, etc. Refers clients to appropriate programs or other agencies based on clients' needs and in accordance with their program plan. Completes discharge plans of clients exiting the program; transfers file contents to non-active file. Meet all deadlines required by program supervisor and partners. Meet all federal and state regulatory guidelines and standards that are applicable to this position. Maintain a caseload in accordance with agency policies and procedures contract standards. Participate in workshops, seminars, education programs and other activities that promote professional growth and development. Maintain a minimum number of weekly contacts with clients. Engage and involve client in the casework process. Continually assess ongoing changes in behavior, circumstances or conditions that may affect child safety. Compile, prepare, submit and maintain accurate records, files, forms, statistics and additional information in accordance with agency policies, licensing and/or contract requirements. Participate in weekly case staffing with case managers. Maintain confidentiality in all areas of the service population and program operations. Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to " Empower people to build better lives for themselves, their families, and their communities." ESSENTIAL QUALIFICATIONS: EDUCATION: Required- 4-year bachelors or undergraduate degree from an accredited Program/university, preferably in one of the following areas: Social Work, Psychology, Criminal Justice, Sociology or related field of study. Preferred- Graduate degree from accredited program/university in a related field. EXPERIENCE: 1+ year related experience and/or training including experience working in Crisis intervention. Proficiency in Spanish/English (written and spoken language skills), required. Preferred experience in working in a social or public service environment with case management experience. ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer's sole discretion. LICENSES: Driver's License with a clear record. VEHICLE: Must have daily use of a vehicle without prior notice. OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others. Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation,or need assistance with completing the application process, please email **************** or speak with your recruiter. Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at ************************. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process. EXCEPTIONS TO THESE CRITERIA MUST BE APPROVED BY THE DEPARTMENT HEAD.
    $31k-42k yearly est. 16d ago
  • Case Manager

    Insight Global

    Clinical case manager job in Austin, TX

    Insight Global is seeking an experienced Life Insurance Case Manager to support a premier, nationally recognized insurance and wealth management client in Austin, TX. In this role, you will oversee the end‑to‑end life insurance application lifecycle, ensuring each case is processed accurately, efficiently, and with exceptional customer service. This position acts as a liaison between financial professionals, carrier partners, and internal operational teams. As a Case Manager, you will: - Handle incoming life insurance applications and confirm all requirements are complete - Submit cases to carriers and maintain ongoing follow‑up through final approval - Provide exceptional customer service via email and phone to clients and financial advisors - Coordinate with underwriting teams and internal partners to resolve outstanding items - Track and manage all case activity through the client's internal CRM system - Ensure life insurance operations run smoothly and meet internal workflow expectations - Collaborate with both remote and onsite team members - Report directly to a remote Case Management Manager This is a direct hire position with a salary of $70,000 to $80,000. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements 2-3+ years of experience working in the life insurance industry - Prior experience handling life insurance cases, underwriting workflows, or policy issuance - Strong customer service and communication skills - High accuracy and attention to detail - Comfortable working directly with clients, financial professionals, and carrier partners - Ability to meet deadlines and manage a high volume of cases - Proficient with CRM systems and standard office technology - Experience working with independent firms or broker‑dealers - Exposure to life insurance operations, case design, or new business workflows - Experience collaborating with underwriting teams - Bachelor's degree in finance, Business, or related field
    $70k-80k yearly 4d ago
  • TJJD - Case Manager V - Institutional - (GID) - 55122

    Capps

    Clinical case manager job in Giddings, TX

    TJJD - Case Manager V - Institutional - (GID) - 55122 (00055122) Organization: TEXAS JUVENILE JUSTICE DEPARTMENT Primary Location: Texas-Giddings Work Locations: Giddings 1027 PVT Road 2261 Giddings 78942 Job: Community and Social Service Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40. 00 State Job Code: 5230 Salary Admin Plan: B Grade: 21 Salary (Pay Basis): 6,339. 37 - 6,339. 37 (Monthly) Number of Openings: 1 Overtime Status: Non-exempt Job Posting: Jan 20, 2026, 6:29:27 PM Closing Date: Jan 31, 2026, 5:59:00 AM Description HOW TO APPLYComplete a State of Texas Application for Employment and the following additional forms (available at ************ tjjd. texas. gov/careers/ TJJD Employment Application Supplement (HR-003) Child Abuse Registry Check Consent Form (HR-028) Disclosure of PREA Employment Standards Violation (HR-975) Authorization to Release Information (HR-074) Failure to complete and submit the above forms will cause delays in your consideration for this position. Apply Online at ************** taleo. net/careersection/644/jobdetail. ftl?job=00055122&tz=GMT-05:00 and attach to the application the above additional forms along with copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). Apply through Work-In-Texas at ************ workintexas. com/vosnet/loginintro. aspx. You will also need to complete and attach to the application the supplemental questions/forms indicated above along with a copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). The additional forms are available at: ************ tjjd. texas. gov/careers/ and can be submitted via email to: hrjobsgiddings@tjjd. texas. gov. Apply via Email to hrjobsgiddings@tjjd. texas. gov. Send completed application, supplemental questions/forms, and copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). PLEASE NOTEYour job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment (month & year), supervisor's name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete. Resumes do not take the place of this required information. Applicants must be able to pass a Criminal Background Check and any other requirements listed under Minimum Qualifications. BENEFITSState of Texas Benefits and Retirement Information can be found at ************ ers. texas. gov. Benefits include: Retirement plan, paid group health & life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc. Additionally, certain designated positions are eligible for hazardous duty pay, career ladder advancements, and free meals while on duty. GENERAL DESCRIPTIONPerforms highly advanced and/or supervisory (senior-level) case management work developing and maintaining long-term contact with assigned youth, their families, and providers for medical, social, educational, and related service needs. Work involves completing case file reviews, case planning, family involvement and group service delivery, developing goals, and evaluating outcomes; coordinating and evaluating case management and program activities; developing and implementing program goals, objectives, and procedures; and evaluating outcome measures for the program. Performs discharge and release functions to ensure coordination of service delivery throughout the youth's commitment in TJJD. Performs highly advanced and/or supervisory (senior-level) case management work developing and maintaining long-term contact with assigned youth, their families, and providers for medical, social, educational, and related service needs. Work involves completing case file reviews, case planning, family involvement and group service delivery, developing goals, and evaluating outcomes; coordinating and evaluating case management and program activities; developing and implementing program goals, objectives, and procedures; and evaluating outcome measures for the program. Performs discharge and release functions to ensure coordination of service delivery throughout the youth's commitment in TJJD. Performs highly advanced and/or supervisory (senior-level) case management work developing and maintaining long-term contact with assigned youth, their families, and providers for medical, social, educational, and related service needs. Work involves completing case file reviews, case planning, family involvement and group service delivery, developing goals, and evaluating outcomes; coordinating and evaluating case management and program activities; developing and implementing program goals, objectives, and procedures; and evaluating outcome measures for the program. Performs discharge and release functions to ensure coordination of service delivery throughout the youth's commitment in TJJD. May supervise the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgement. May be required to work in excess of 40 hours per work week, different shift patterns, and be on-call. Pre-Service Training Academy Requirement: Newly hired case managers or rehired case managers who separated more than 18 months will be required to attend the pre-service training academy. Case managers who have worked for TJJD and return to employment within 18 months of their separation date are not required to attend the pre-service academy and will be placed in full-time status on their date of employment. Performs highly advanced and/or supervisory (senior-level) case management work developing and maintaining long-term contact with assigned youth, their families, and providers for medical, social, educational, and related service needs. Work involves completing case file reviews, case planning, family involvement and group service delivery, developing goals, and evaluating outcomes; coordinating and evaluating case management and program activities; developing and implementing program goals, objectives, and procedures; and evaluating outcome measures for the program. Performs discharge and release functions to ensure coordination of service delivery throughout the youth's commitment in TJJD. ESSENTIAL DUTIESCollaborates with dorm, facility, and central support to effectively implement the program (e. g. , schedules, safety protocols, activities, etc. ) Monitors client progress through the program and provides feedback on client progress. Completes initial case assessment and file reviews, requests missing documentation as needed, performs stage assessments, and conducts ongoing assessment for assigned caseload. Monitors case load to complete transition planning and ensures effectively transition to next placement. Completes Case Planning for assigned caseload, applies appropriate strategies to facilitate youth progress, and completes specialized referrals. Conducts and facilitates required groups and plans for scheduled and unanticipated leave of absences to ensure the provision of group services by an approved alternate group leader. Participates in staff development, including the Agency approved treatment program, group facilitation, Case Management Standards (CMS), and casework training. Provides individual intervention to assigned caseload and family contacts. Completes documentation of services, progress in programs, stage assessment data entry, and maintains casework sub-file. Reads, reviews, and properly applies information found in youth records related to the youth health and safety and to the security of the facility; and provides appropriate information to other staff. Complies with policies, procedures, rules, and regulations; and prepares and maintains records, forms, and reports. Coordinates and evaluates case management, program activities, and documentation. May supervise the work of others. Performs a variety of related duties not listed, to be determined and assigned as needed. Performs all duties in compliance with agency safety policies and procedures:Reports safety hazards and corrects hazards when possible. Completes required documentation in the event of an accident/injury within requested time frames. Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies Qualifications MINIMUM QUALIFICATIONSHigh School Diploma, plus ten (10) years full-time wage-earning experience consisting of any combination of the following:Case management work or primary service responsibilities including assessments, developing/coordinating program services, developing and implementing individual case plans, placement recommendations and referrals of youth; TJJD / TYC JCO/Coach experience; TJJD / TYC program monitor (program supervisor III) experience; parole officer experience; social work experience; experience working with juveniles in a residential setting, treatment, or correctional program inside or outside of TJJD. ORPREFERRED QUALIFICATIONSBachelor's degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education (or education certification), or other related social sciences (*) field, and Six (6) years full-time wage-earning experience consisting of any combination of the following:Case management work or primary service responsibilities including assessments, developing/coordinating program services, developing and implementing individual case plans, placement recommendations and referrals of youth; TJJD / TYC JCO/Coach experience; TJJD / TYC program monitor (program supervisor III) experience; parole officer experience; social work experience; experience working with juveniles in a residential setting, treatment, or correctional program inside or outside of TJJD. * Social Science degrees include: Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice, Education (or education certification). ORMaster's degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education (or education certification), or other related social sciences (*) field, and Four (4) years full-time wage-earning experience consisting of any combination of the following:Case management work or primary service responsibilities including assessments, developing/coordinating program services, developing and implementing individual case plans, placement recommendations and referrals of youth; TJJD / TYC JCO/Coach experience; TJJD / TYC program monitor (program supervisor III) experience; parole officer experience; social work experience; experience working with juveniles in a residential setting, treatment, or correctional program inside or outside of TJJD. Note: Any degree, diploma, high school equivalent, or course hours required to meet preferred qualifications must be from an accredited educational institution. Education and Experience Substitutions:May be combined and added to meet the preferred criteria:Certification as TBRI Practitioner or Dialectical Behavior Therapy training may substitute one year of experience. Completed undergraduate course hours may substitute up to four years of work experience (30 course hours per year of experience). Completed graduate study course hours may substitute up to two years of experience (12 graduate course hours per year of experience). Requirements: Must be at least 21 years of age. Pre-employment conditions require acceptable results from mandatory:Pre-employment drug test Finger printing, criminal records check, and TB testing· Fitness-for-Duty Assessment which may include both physical and behavior evaluations PHYSICAL DEMANDS AND WORKING CONDITIONSThe following physical demands and working conditions are representative of those encountered when performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Identify colors Depth perception Heavy lifting, 45 lbs. & over Heavy carrying, 45 lbs. & over Operate motor equipment Restraining combative youth Climbing ladders Climbing stairs PullingPushingRepeated bending Reaching above shoulder WalkingStandingSittingCrawlingTwistingKneelingStoopingFinger/manual dexterity Dual simultaneous grasping KNOWLEDGE, SKILLS, & ABILITIES·Knowledge of community resources. · Knowledge of child development, particularly adolescent needs. · Knowledge of child care practices. · Knowledge of case management delivery systems. · Knowledge of case management principles, objectives, standards, and methods. · Knowledge of program policies and procedures Skill in developing, implementing, and monitoring service and treatment plans. Skill in acting quickly in emergencies. Skill in working effectively with youth. Skill in willingness to physically restrain youth in the appropriate manner. Skill in maintaining written files and records. Skill in maintaining order and discipline. · Skill in organizing work-loads and setting priorities to carry out assigned tasks in a timely manner. · Skill in analyzing. · Ability to see with or without vision aid. · Ability to hear with or without hearing aid. · Ability to communicate effectively, orally and in writing. · Ability to perform tactile discernment. · Ability to assess youth's needs. · Ability to coordinate youth's services. · Ability to monitor program effectiveness. · Ability to provide guidance to others. · Ability to supervise the work of others. · Ability to establish and maintain effective working relationships with others. · Ability to work in excess of 40 hours per work week, different shift patterns, and be on-call. VETERANSIn order to receive veteran's preference, a copy of your DD Form 214 (Certificate of Release or Discharge from Active Duty), VA disability rating (if applicable), or a DD Form 1300 (Report of Casualty) must be attached to your application. Go to ************************** com/, ************ onetonline. org/, or *********** careeronestop. org/ for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Additional Military Occupational Specialty (MOS) Code or Crosswalk information is available from the Texas State Auditor's Office at Social Services MOS Codes. SPONSORSHIPCandidates must be eligible to work in the United States without requiring sponsorship. ADDITIONAL INFORMATIONIf you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request. Only candidates selected for an interview will be contacted. Due to the high volume of applications, we do not accept telephone calls. If you submitted your application through the CAPPS Career Center (************** taleo. net/careersection/ex/jobsearch. ftl?lang=en), you may also check the status of your application by accessing your profile and selecting My Jobpage and selecting My Submissions. Thank you for considering employment with the Texas Juvenile Justice Department. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYERThe Texas Juvenile Justice Department does not discriminate on the basis of race, color, religion, sex, national origin, age, or disability in employment or the provision of services.
    $31k-48k yearly est. Auto-Apply 15h ago
  • Case manager

    Integrated Resources 4.5company rating

    Clinical case manager job in Austin, TX

    Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. Job Title: Case manager Location: Austin TX Duration: 3 months+(Possible Extension) Job Description: Responsible for provision of telephone-based consultation, counseling and informational services to members. Provides one-time or ongoing counseling and lifestyle management services, leveraging the outcomes tools in support of optimal care. Must hold a clinical license in their state. Additional Job Details: Provides telephone triage, crisis intervention and related services. Assesses member's immediate clinical needs and utilizes appropriate clinical tools to identify and provide services. Engages members and provides immediate support and assists with coping skills to address ongoing lifestyle management. Determines appropriate intervention, action steps in dealing with member's situational concerns including members in crisis. Provides telephone counseling to individuals with a variety of presenting issues including but not limited to mental, emotional, disorders, conditions, addictions, lifestyle management and work-life concerns. - Can consist of individual, joint or family sessions, - Can be stand alone or on-going sessions. Provides clinical services utilizing a variety of advanced clinical assessments, therapeutic interventions and/or models, which supports the level of care and engagement of members and are in alignment with the member's theory of change. Use appropriate and acceptable judgment, clinical theories, knowledge, methods, ethics, and professional use of self to restore or enhance social, psychosocial, or bio psychosocial functioning of members. License Required. Experience in facilitating client positive behavioral change. Strong computer & literacy skills. Bilingual applicants preferred Crisis intervention skills. Ability to establish and maintain a high level of customer trust and confidence. 1-3 years of EAP, BH or Social Services experience preferred. Experience in handling mental health and psychiatric issues, family situations. Feel free to forward the job to your friends or colleagues who might be available or interested for this position!!!! Additional Information Kind Regards Sumit Agarwal 732-902-2125
    $33k-44k yearly est. 11h ago
  • Oncology Case Manager - Oklahoma/Texas

    Caris Life Sciences 4.4company rating

    Clinical case manager job in Austin, TX

    **At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.** We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: _"What would I do if this patient were my mom?"_ That question drives everything we do. But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose. **Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.** **Position Summary** The Oncology Case Manager is responsible for maintaining and growing business with existing customers within an assigned territory. This role focuses on managing customer relationships end-to-end, ensuring a high-quality experience from order initiation through delivery of the laboratory report. The ideal candidate will have at least three years of experience in the pharmaceutical, medical device, or diagnostic industry, with proven success in account management, customer retention, and organic account growth. **Key Responsibilities** + Partner closely with internal and external stakeholders to deliver exceptional customer support and satisfaction. + Execute customer retention strategies to maintain and grow existing accounts. + Build and maintain value-based relationships with current customers, driving increased utilization of products and services. + Maintain frequent communication with the teammates, Customer Support, and Commercial Leadership to share customer feedback, success stories, challenges, and best practices. + Accurately document customer interactions, updates, and value-based activities in the CRM. + Develop and maintain practical working knowledge of company products, services, technology platforms, reimbursement and billing processes, and molecular profiling solutions. + Establish and maintain open communication with key stakeholders at assigned accounts and escalate issues impacting customer satisfaction. + Maintain assigned company equipment and assets. + Submit required reports and documentation accurately and on time. + Meet or exceed assigned performance goals. + Support meetings, conferences, and trade shows as needed. + Assist physicians with ordering and interpretation of the CMI platform, including QC report accuracy, requiring access to PHI. + Maintain a primary focus on case management. **Required Qualifications** + Bachelor's degree required. + Minimum of three years of account management or customer-facing experience. + Strong problem-solving and decision-making skills. + Understanding of clinic-based business practices. + Ability to learn proprietary software. + Excellent written and verbal communication skills. + Strong organizational, interpersonal, and collaboration skills. + Valid driver's license and reliable transportation. + Successful completion of pre-employment requirements. **Preferred Qualifications** + Experience in pharma, medical device, or diagnostics. + Oncology experience. **Physical Demands** + Ability to sit or stand for extended periods. + Ability to lift routine office materials. **Additional Information** + Periodic travel required, including possible evenings, weekends, or holidays. **Conditions of Employment:** Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification. This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Caris Life Sciences is a leading innovator in molecular science and artificial intelligence focused on fulfilling the promise of precision medicine through quality and innovation. Caris is committed to quality and excellence at our state-of-the-art laboratories. Learn more about our tissue lab and the advanced technologies that are helping improve the lives of cancer patients.
    $32k-44k yearly est. 21d ago
  • Case Manager

    Texas A&M International University 4.0company rating

    Clinical case manager job in Austin, TX

    Job Title Case Manager Agency Texas A&M International University Department Office of Student Affairs Proposed Minimum Salary $3,659.09 monthly Job Type Staff Job Description The Program Manager (Case Manager) reports directly to the Director of Student Affairs (DSA) and serves as the co-chair of the Behavioral Assessment and Intervention Team (BAIT) and the Student-Parent Liaison. The case manager works to offer a supportive, personalized response when difficulties arise and to foster student development. In addition, the case manager is responsible for case management and works closely with the DSA to address and coordinate the needs of students who have health, psychological, economic, family relationships, and/or social adjustment-related problems through a variety of interventions, referrals and follow up services. Provides consultation to faculty, staff, academic departments, and parents, when appropriate, to minimize academic disruptions and help resolve problems affecting students in distress. The case manager also works closely with the Student Conduct Officers to address concerning behaviors that may also be a wellness concern. The person in this position is responsible for developing partnerships across campus and with local agencies and organizations in the community to provide and connect students and resources and services and may also assist with divisional efforts to actively engage students and promote their overall connection to the university community. Essential Duties and Responsibilities * Plans, organizes, directs and manages day-to-day activities, developing and implementing procedures for the administration of the program. * Assists in developing strategic plans and goals to support the program. * Assists with the development and production of materials designed for the program. * Develops and conduct programs including leadership training, conferences, seminars and workshops. * Supervises program support staff and student assistants. * Assists with yearly budgetary and contract processes. Prepares vouchers, purchase orders and requisition and coordinate with accounting personnel and other support staff. * Researches, develops and writes white papers, grant applications and prepares presentations. Maintains and develops communications between partners by attending meetings and conference calls. This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. Additional Responsibilities * Provide case management and lead coordinated responses to students experiencing crisis or complex personal, social, or mental health concerns by co-chairing the BAIT team, facilitating risk assessments, and ensuring appropriate safety and support measures. Serve as the primary point of contact for campus members reporting student distress, coordinating interventions, referrals, and follow-up with campus and community resources to promote student well-being and successful outcome. * Monitor and track students in distress to ensure progress and follow-up, maintaining detailed, timely, and confidential records of all BAIT and student-parent cases. Facilitate collaboration among students, faculty, families, and community partners to promote student well-being and support those facing extenuating circumstances. * Utilize university software and database systems to access, record, and maintain accurate and up-to-date case documentation in accordance with institutional policies and procedures. * Maintain and update BAIT materials, website, and community resource lists. Design and deliver educational training and support programs for faculty, staff, and students, including awareness and prevention initiatives related to student well-being, crisis response, and parenting-student support. Collect, analyze, and report BAIT and student-parent case data to assess departmental needs, identify trends and gaps, and inform financial and programmatic resource planning. * Collaborates with campus partners including Student Counseling Services, Residence Life, University Police, Disability Services, Office of Student Financial Aid, Office of the Registrar, Health Services, Academic Affairs and other campus constituents in coordinating referrals and services. Minimum Requirements * Education - Bachelor's degree in (Higher Education, Student Personnel Administration, Psychology, Social Work, Counseling or related field). * Experience - Five years of related experience. * An equivalent combination of education and experience may be considered. Preferred Qualifications * Master's degree in Counseling, Psychology, Student Affairs/Higher Education Administration or closely related field. * One (1) year of experience in mental health case management or referral. * An equivalent combination of education and experience may be considered. Knowledge and Abilities Knowledge of: * Word processing, spreadsheet, and database applications. Ability to: * Multitask and work cooperatively with others. * Present information clearly and concisely. * Work with sensitive information and maintain confidentiality. * Excellent written communication, analytical, interpersonal, and organizational skills. Preferred Knowledge and Abilities Knowledge of: * Case management database systems (e.g., Maxient, Symplicity) and in mediation/conflict resolution for complex interpersonal situations. * Mental health conditions, treatments, and factors affecting individuals, with experience applying Trauma-Informed Care principles in higher education. * College/university case management, crisis intervention, and supporting students while maintaining HIPAA and FERPA compliance. * Skilled in collaboration with mental and physical health providers, community agencies, and campus stakeholders. Ability to: * Work cooperatively with others within a multidisciplinary team environment; evidence of effective collaborative relationships with students, faculty and/or staff. * Maintain confidentiality bases on relevant laws, policies and/or procedures. Licensing / Professional Certification - None Physical Requirements - None The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervision of Others This position may supervise employees. Other Requirements * Work beyond normal office hours and/or work on weekends. * Position requires on campus, face-to-face interactions. * Position requires maintaining a regular schedule of attendance on campus and in the workplace. Salary: $43,909.08/annually INSTRUCTIONS TO APPLICANT: During the application process you have only one opportunity to enter the requested information, upload documents and Submit the application. You will not be able to make changes or add additional documents once you "Submit" the application materials. The software does not allow you to "Save" your application and return to complete the process at a later time. The page "My Experience" has an area provided under Resume/CV to drop or upload files. Be sure to include: * Resume * Cover Letter * 3 -5 professional references and their full contact information * Unofficial transcripts (if applicable) All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.
    $43.9k yearly Auto-Apply 60d+ ago
  • Case Manager, Rehabilitation

    Cottonwood Springs

    Clinical case manager job in Temple, TX

    Title: Case Manager Job Type: Full time Your experience matters! At Temple Rehabilitation Hospital, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you're not just valued as an employee, but as a person. Temple Rehabilitation Hospital is a 36-bed inpatient acute rehabilitation facility located at 23621 SE H.K. Dodgen Loop in Temple, Texas. It's designed to help individuals recover from serious injuries or illnesses that have significantly impacted their ability to function independently. Specialized Rehabilitation Programs: Tailored care for patients recovering from stroke, brain injury, spinal cord injury, amputation, orthopedic trauma, and other neurological or complex conditions. Intensive Therapy Model: Patients receive at least three hours of physical, occupational, and/or speech therapy per day, five days a week, under the supervision of a rehabilitation physician. State-of-the-Art Facility: Offers modern therapy equipment and private rooms to support a comfortable and focused recovery environment. As a Case Manager, joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve. How you'll contribute The Licensed Case Manager is responsible for coordinating the interdisciplinary care plan, discharge planning, and patient progress communication within the inpatient rehabilitation setting. This role serves as a liaison among patients, caregivers, and the healthcare team to ensure timely and effective care transitions. Essential Functions Strong communication and coordination skills required. Ability to manage complex cases and work collaboratively with medical and non-medical staff. Qualifications and requirements: Education & License: Licensure required as a Registered Nurse, Social Worker, Respiratory Therapist, Physical Therapist, Occupational Therapist, or Speech-Language Pathologist. Certifications: Certification in Case Management or Rehabilitation Nursing preferred (e.g., CCM, ACM, RN-BC, ARN). Experience: Minimum of 2 years of experience in social work or case management in an inpatient setting preferred; acute rehabilitation hospital experience strongly preferred. Skills: Effective oral and written communication in English; additional languages preferred. Proficiency in Microsoft Office applications required. About us Temple Rehabilitation Hospital is located in Temple, TX, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters. EEOC Statement “Temple Rehabilitation Hospital is an Equal Opportunity Employer. Temple Rehabilitation Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”
    $31k-47k yearly est. Auto-Apply 27d ago
  • CSS Case Manager - Norman Commons

    Foundation Communities 3.6company rating

    Clinical case manager job in Austin, TX

    The Case Manager provides individualized support and advocacy to residents and community members participating in Foundation Communities programs, helping them build stability, self-sufficiency, and well-being. This role delivers trauma-informed, person-centered case management focused on connecting individuals and families to resources that address housing, employment, behavioral health, and family needs. The Case Manager works collaboratively with Foundation Communities programs to strengthen connections between housing, education, financial stability, and health initiatives. As a key member of the Community Support Services (CSS) team, this position partners with Clinical Specialists, Learning Center staff, and external organizations to ensure coordinated, holistic, and equitable support. Essential Job Functions • Manage a caseload of residents and community members identified as having significant psychosocial or behavioral needs. • Conduct strengths-based assessments to identify client needs, risks, and goals; develop and implement individualized service plans to promote housing stability and wellness. • Provide case management, advocacy, and referrals to both internal Foundation Communities programs and external community resources. • Employ crisis intervention, safety planning, and de-escalation techniques to support clients experiencing acute distress or behavioral health challenges. • Meet regularly with clients to monitor progress, adjust goals, and maintain engagement in supportive services. • Collaborate with property management, Clinical Specialists, Learning Center staff, and other CSS team members to ensure integrated, trauma-informed care. • Offer consultation and guidance to property and program staff on trauma-informed approaches, healthy boundaries, and de-escalation strategies. • Participate in outreach efforts, including resident events, health fairs, and community activities, to build trust and connect individuals with available supports. Written/Revision: November 2025 • Maintain accurate and timely documentation of client interactions, service plans, and outcomes in compliance with agency and professional standards. • Track and analyze service utilization and outcome data to evaluate effectiveness and identify trends. • Participate in case conferences, multidisciplinary team meetings, and professional development trainings to ensure consistent and coordinated service delivery. • Assist with resource development and community partnership coordination to expand the network of supports available to residents and community members. • Uphold Foundation Communities' commitment to equity, inclusion, and trauma-informed care in all aspects of service delivery. • Perform additional related duties assigned to support program and agency goals. Pay Rate: 60,000 Minimum Qualifications • Bachelor's degree in Social Work, Human Services, Psychology, or a related field (Master's preferred). • Two (2)+ years of experience providing case management, advocacy, or supportive services. • Knowledge of community resources, public benefits, and social service systems. • Experience working within a trauma-informed, person-centered, and culturally responsive framework. • Strong communication, problem-solving, and organizational skills. • Ability to build trusting relationships with diverse residents and community members. Proficiency in maintaining accurate, timely documentation and managing multiple priorities. • Must be willing to work a flexible schedule, including occasional evenings or weekends, to meet program or community needs. • Must be able to travel or commute regularly to various Foundation Communities properties and locations as needed. Preferred Qualifications • Bilingual (English/Spanish) preferred. • Experience working in supportive housing or with residents facing homelessness, behavioral health challenges, or complex life circumstances. Written/Revision: November 2025 Physical Demands/Work Environment This position operates within multifamily housing communities that may present challenges related to housing instability, behavioral health needs, and socioeconomic stressors. The role requires flexibility, composure, and strong interpersonal skills to engage effectively with diverse populations in a dynamic environment that may occasionally involve crisis situations or residents with complex needs. Foundation Communities is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity.
    $31k-41k yearly est. Auto-Apply 5d ago
  • Career Case Manager

    Goodwill Industries of Central Texas 3.7company rating

    Clinical case manager job in Austin, TX

    Job Description The Career Case Manager supports the basic needs and service coordination for Goodwill clients seeking assistance with education, job training, and employment related services. The Career Case Manager will work closely with clients in developing service plans including goals for training, education, and employment as well as providing continued programmatic follow-up supports post-placement. The Career Case Manager works closely with other Workforce Advancement professionals in coordinating services provided within and outside of Goodwill. Role and Responsibilities Maintain client caseloads by supporting client's development with respect to resume building, job applicants/job searching, interviewing and employment related soft skills. Maintain frequent contact with client in accordance with agency policy and procedures. Develop in partnership with clients, a strengths-based/solution-focused assessment and individualized career plan that identifies short and long term goals and resources that support clients on their path towards their education, training and employment goals. Track and document goal acquisitions and support clients in their transition to next steps according to their individual career plan. Apply extensive knowledge of regional labor market needs and trends which will support an evidence based carer path for clients. Coordinate with appropriate social services professionals in delivering services necessary to support clients in achieving employment stability. Intervene effectively and ethically in crisis situation, developing applicable interventions and follow-up plans to thoroughly address immediate and future needs while maintaining safety. Enroll clients in programs, obtain information and complete reports to meet/exceed all performance targets as required by Goodwill and other funding sources. Maintain complete and accurate records of all clients through ECM and other required client tracking databases. Strictly adhering to all data entry requirements set forth by Goodwill and other funding sources. Adhere to confidentiality protocols related to electronic and paper files and documents. Coordinate and work collaboratively with GCT Career Advancement Team to connect client with career advancement trainings and the Business Solutions team to connect client with employment opportunities. quality and integrity of Career Advancement Services in ECM. Pull reports as needed for department. Participate in and contribute to community collaborations and inter-agency discussions that further the Goodwill mission and clients' goals. Other duties as assigned. Additional Job Responsibilities for Outlying Career Case Manager Acts as Intake & Eligibility Specialist for the Outlying Career Center. Screen potential clients and provide an accurate and thorough intake based on individual career or educational goals. Effectively communicate programs and services provided at Goodwill Central Texas as well as connect clients/potential clients to community resources. Maintain adherence to scheduling protocols by being physically present at the career center during assigned shifts to assist walk-in clients; responsible for opening and closing the career center as scheduled. Manage and maintain positive working relationships with agency and staff at partner site locations. Work collaboratively with agency staff for the best interest of Goodwill participants and mission. Supervisory Responsibility This position does not have supervisory responsibilities Required Skills & Qualifications Bachelor's degree (or higher) in education, business, or a social services related field. Associate degree. Minimum of 1 year experience working with clients in employment counseling, placement, education, or human services can substitute for a four-year degree. Minimum of 1 year experience with socially disadvantaged individuals such as un-housed, ex-offenders, and low literacy, and individuals with disabilities. Knowledge of Goodwill services and of community resources and business networking preferred. Extensive experience with Microsoft Office (Word, Excel, PowerPoint, outlook), and other social media applications. Valid driver's license, proof of valid insurance and ability to travel on work related business to meet client location/service delivery needs. Knowledge of client assessment skills, community resources coordination, career planning principles, employability skills, and crisis intervention. Ability to conduct and/or translate training sessions bilingually preferred. Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times. While performing the duties of this job, the employee is frequently required to walk; balance; stoop, kneel, crouch, and talk or hear. The ability to cope with and tolerate moderate levels of stress is also a necessity. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Equal Employment Opportunity Statement: Goodwill Central Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. Background Check Requirement: Employment is contingent upon the successful completion of a pre-employment background check. This may include verification of employment history, education, criminal background, and other information relevant to the position. #IND2
    $33k-41k yearly est. 16d ago
  • Case Manager (Access to Services- Reno)

    Communication Service for The Deaf, Inc. 3.4company rating

    Clinical case manager job in Austin, TX

    Job DescriptionDescription: The Case Manager provides individualized support to adults through the Access to Services (ATS) Program, focusing on case management, advocacy, and long-term service retention. This role ensures that clients have sustained access to healthcare, housing, employment, and financial assistance by addressing barriers and fostering self-advocacy skills. Reporting to the Program Manager, the Case Manager works collaboratively with Program Coordinators, community agencies, and service providers to deliver culturally responsive, person-centered care. The position requires strong communication, problem-solving, and organizational skills, as well as the ability to navigate complex service systems with empathy and cultural humility. Case Management & Client Support · Conduct client intakes, need assessments, and service plan development to identify goals and barriers. · Provide individualized case management through regular check-ins and follow-up support. · Advocate for client eligibility and participation in healthcare, housing, financial assistance, and social service programs. · Deliver crisis intervention and immediate problem-solving to address urgent needs. · Coordinate transportation, childcare, and other logistical support to prevent service interruptions. · Collaborate with the Program Manager and Program Coordinators to ensure continuity of care and successful client outcomes. Self-Advocacy & Skills Building · Coach clients with self-advocacy, communication, and problem-solving strategies to strengthen independence. · Support clients in navigating community systems, agencies, and service provider networks. · Conduct service plan reviews and update goals and interventions based on progress and emerging needs. · Empower clients to build confidence and sustain engagement in services through education and skill development. Documentation & Data Tracking · Maintain accurate and confidential case records, documenting all client interactions and outcomes. · Track service utilization and progress toward individualized goals. · Analyze data to identify patterns and trends in service access, retention, and barriers. · Ensure compliance with funding, confidentiality, and organizational reporting requirements. · Prepare summaries and updates for quarterly and annual program reports. Community Engagement & Outreach · Build and maintain strong relationships with service providers, employers, and community agencies. · Collaborate with partner organizations to facilitate referrals and resolve service disruptions. · Represent the Access to Services Program at outreach events, community meetings, and trainings. · Advocate for improved access, inclusion, and service delivery within community systems. · Educate clients and community members about available programs, resources, and support networks. Compliance & Certification · Maintain required certifications and trainings (e.g., FERPA, HIPAA, Mandated Reporter) as directed by the Program Manager. · Follow organizational policies and funding requirements to ensure all services meet compliance standards. · Uphold confidentiality, ethical practices, and risk management procedures in all aspects of service delivery. · Report any compliance concerns or client safety issues promptly. · Perform other duties as assigned to support program operations and organizational goals. Requirements: To perform the essential functions of this position successfully, an individual should demonstrate the following competencies: · Strong case management, advocacy, and crisis intervention skills. · Knowledge of healthcare, housing, employment, and social service systems. · Ability to build trust and rapport with diverse clients, including Deaf, Hard of Hearing, DeafBlind, and Disabled adults. · Excellent interpersonal, written, and verbal communication skills. · High cultural competency and understanding of marginalized or underserved populations. · Proficiency in documentation, data tracking, and service reporting. · Strong organizational and problem-solving abilities. · Ability to communicate effectively in American Sign Language (ASL) preferred or willingness to develop ASL proficiency. · Commitment to CSD's values of equity, inclusion, empowerment, and community service. Qualifications · Bachelor's degree in Human Services, Social Work, Rehabilitation Counseling, or a related field; equivalent experience may be considered. · Minimum of two (2) years of experience in case management, client advocacy, or social services. · Experience working with Deaf, Hard of Hearing, or IDD populations strongly preferred. · Experience in community-based programs, healthcare navigation, or service coordination. · Valid driver's license and reliable transportation required. · Flexibility to work on occasional evenings or weekends for outreach or client needs.
    $30k-41k yearly est. 3d ago
  • Disaster Case Manager

    Civix Consulting Group

    Clinical case manager job in Killeen, TX

    Full-time Description Company Background: Civix Consulting Group (CCG) is a professional services and technology firm with office locations and projects throughout the United States. Our portfolio includes projects within urban planning, housing, economic development, community engagement, disaster recovery, mitigation, and grants management. Position Description: CCG is currently seeking candidates for Case Manager positions to assist disaster-impacted homeowners in the state of Texas as they recover from the severe storms of 2024, including Hurricane Beryl. Case Managers will assist program applicants by explaining the specific federally funded program options available and helping applicants navigate the program eligibility process. Location: Case Management positions will be located on-site within several areas of Texas. Some travel to satellite locations to assist homeowners may be required and mileage to those locations will be reimbursed. General Responsibilities Maintain familiarity with all program requirements in addition to state and federal regulations. Assist potential applicants by informing them of the program requirements. Assist applicants by explaining the necessary documentation to participate in the program. Review applications to ensure completion and preliminary eligibility. Analyze information, develop spreadsheet reports, and verify information. Research issues and coordinate with senior staff as necessary to resolve barriers. Manage caseload while communicating with individuals via phone and email. Prepare, upload, and maintain all electronic correspondence and documentation for program activities, including electronic note-taking. Coordinate and communicate effectively with disaster-impacted individuals and colleagues. Maintain familiarity with disaster impacts and assistance available to individuals impacted by disasters. Manage files throughout the program lifecycle. Provide support to other team members as necessary. Identify, analyze, and solve problems. Maintain a positive attitude and a high degree of flexibility. Effectively manage time and multitask. Requirements Experience: 1 or more years' experience with large-scale recovery programs is required. Prior experience working with disaster-impacted individuals or in housing is preferred. Education: A bachelor's degree from an accredited college or university is preferred.
    $31k-47k yearly est. 41d ago
  • CLASS Case Manager

    The Arc of The Capital Area 3.8company rating

    Clinical case manager job in Austin, TX

    Job DescriptionSalary: $21 - $23 is early March. Who we are looking for: You are a person who has a passion for helping others through case management while providing a impact on individuals to lead an inclusive community centered life. You want to make a difference in peoples lives providing supports to ensure individuals stay within the community. Has experience and/or education in Case Management. While providing a safe, supportive and innovative mindset in the I/DD community. Is great at building a community environment in an enthusiastic way while managing a diverse clientele with professionalism. Utilizing amazing interpersonal and communication skills to build positive relationships within the agency and outside. Well verse in technology, great time management and organizational skills. Key Responsibilities: General management of assigned caseload to meet contract requirements, including plan development and monitoring of services. Completion of required paperwork, documentation, log maintenance and data entry Coordination of client services, including assistance to access non-waiver services Required and as-needed client contacts and face-to-face visits, including home visits Facilitation of interdisciplinary team meetings Maintenance of case files. Is knowledgeable about and follows through with contract requirements, policies and procedures Serves as the focal point for service planning and delivery Knows each participant on assigned caseload personally and is familiar with his/her goals, needs, opportunities, and problems Communicates with and meets regularly as required and as needed with the client to discuss planning, progress, problems, concerns, etc. Accommodates clients needs for this contact to occur where the participant lives, works, studies and/or socializes. Travels as needed for meetings, using personal transportation Understands and subscribes to the philosophy and values of independence, empowerment, and integration. Enables the participant to make informed decisions and supports decisions regarding important aspects of life, self-direction and self-determination. Assists the client to access resources as applicable and as needed. Maintains full, accurate, and current documentation of each participants individual record Performs all required and assigned case management functions within specified timeframes Is available to respond to the clients needs and questions, provides adequate information for clients about program resources and services Communicates and maintains cooperative working relationship with collateral professionals, specifically with the direct services agency and its employees to enhance service delivery and assist the client in achieving his/her individual goals Researches, explores and evaluates resources. Shares resources with the team Reports to the Supervisor on a regular basis as scheduled and needed about current status and evolvement of client cases for monitoring purposes Schedules activities, specifically meetings that require travel, in a manner that makes best use of time and resources Responds to schedule changes flexibly and notifies all involved parties as required Supports outreach initiatives by providing training to the community when needed. Performs additional reporting tasks as assigned Skills & Experience Knowledge of the I/DD community and/or special education Educational equivalent of a Bachelors Degree in health and human services field and two years work experience in the delivery of human services to persons with disabilities, OR a high school diploma (or GED equivalent) and four years of experience in the delivery of human services to persons with disabilities Managing diverse caseload with professionalism and respect Understanding and subscribing to the philosophy and values of independent living, empowerment, and community integration Time Management Attention to detail and accuracy Effective communication Strong typing, writing, and organizational skills with attention to detail. Knowledge of computers and database use Reliable transportation, a valid Texas drivers license , proof of auto insurance coverage and frequent travel Employee Benefits We offer competitive salaries for this position Full medical, dental and vision benefits The Arc also offers a 403(b) retirement with employer match 6 weeks of PTO your first year 16-18 days of paid agency holidays Complimentary Employee Assistance Program Priority of Flexible work life balance The Arc of the Capital Area is an equal opportunity employer
    $21-23 hourly 11d ago
  • Case Manager

    Community Action of Central Texas 3.2company rating

    Clinical case manager job in Elgin, TX

    Job Vacancy #: 25-60 Program: Health Services Case Manager Status: Regular Full Time Schedule: Monday - Friday; 8AM-5PM Salary: $1,440.00/biweekly Reports To: Program Director Date Posted: October 28, 2025 Application Deadline: Open Until Filled MISSION Helping Central Texans improve economic self-reliance through a wide range of services and community partnerships. STRATEGIC FUNCTION To implement a comprehensive and innovative service system for all HIV clients who seek to enhance their quality of life. OPERATING PRINCIPLES Lifelong Learning : Seeks innovative opportunities to expand knowledge, skills, and experiences. Effective Communication : Provides well thought-out, concise, and timely oral and written information. Teamwork: Considers group effort more important than individual effort. High Personal Standards: Sets challenging goals and continuously seeks feedback and opportunities to improve performance. Flexibility: Accepts other viewpoints, shifts strategies if necessary, and adjusts to changing work priorities. Concern for Accuracy and Effectiveness: Considers how work impacts both short term and long-term operating efficiencies. Initiative: Is proactive rather than reactive. Courteous and Respectful: Ensures all business dealings and relationships are conducted fairly and honestly. DUTIES/RESPONSIBILITIES May include the following: Develop and maintain positive, open and productive team partnerships with clients and their families while maintaining professional boundaries. Relying upon the client's strengths, work with the client to assess needs and assure that all interventions promote client empowerment, self-sufficiency and self-advocacy. In partnership with client's, develop a realistic Plan of Care that includes short term and long-term goals and the appropriate strategies to achieve these goals. Update the Plan of Care with client's as outlined in the Case Management Procedures. Provide information and referrals for resources to client's and their families, assist client's and families in accessing these resources. Conduct routine follow-up home/hospital visits and telephone contact to monitor and update the Plan of Care as needed. Locate existing resources in rural communities including medical, counseling, financial, and legal to assist the client's and families in accessing these resources. Arrange transportation to medical and dental appointments for clients with the Transportation Aide. Provide transportation to medical and dental appointments for clients when necessary. When necessary and appropriate, transport medications for clients and adhere to the procedures for transporting medication. Promote awareness and sensitivity to the presence and needs of clients among rural social service agencies. Develop protocols to allow clients to access existing rural services without compromising privacy. Develop good working relationships with other hum service agencies and coordinate activities as appropriate. Must assure confidentiality of case records, referrals and information concerning clients and their families and friends. Maintain client files in an efficient, orderly and professional manner. Document all client contacts as outlined by DSHS. Adhere to the Social Work Code of Ethics. Be active in ongoing self and program assessment in order to participate in continuous improvement of your own skills and program enhancement. Report all suspected abuse, neglect, and exploitation of children, elderly and the disable to the Abuse Hotline at **************, your immediate supervisor, and to the Health Services Director. Participate in one fun raiser annually: The Hill Country Rise for AIDS. Submit original receipts and bills to the Coordinator of Case Management Services weekly. Meet regularly with the Coordinator of Case Management Services to seek support and ensure the quality of the work. Other duties as assigned. General Indicators: Submits time sheets accurately and on time to supervisor. Submits mileage accurately and on time to supervisor. Attends all staff and other meetings as assigned. Manages time effectively. Be a positive role model. Maintains confidentiality: records, client services, and staff. Adheres to agency's best practices related to time and leave. Dress is appropriate to work environment. Maintains professionalism. Maintains a safe, orderly and clean environment. Willing to work at alternative locations. All other duties as assigned. REQUIREMENT/QUALIFICATIONS Preferred: Bachelor's Degree in Social Work, counseling, Health and Human Services, or Social Services Two years' or more Case Management experience Ability to communicate in English and Spanish Required: High School Diploma or GED One-year experience working in a social service setting Physical Requirements: Be able to lift 25 pounds Other Requirements: Daily access to transportation Valid Texas Driver's License - Class C Vehicle Insurance (personal injury and liability) Must be at least 18 years old Criminal Background Check required for all agency staff before hire <>·
    $1.4k biweekly 60d+ ago
  • Clinical Case Manager - AT HOME Program

    Caritas of Austin 4.1company rating

    Clinical case manager job in Austin, TX

    Job Title: AT HOME Clinical Case Manager Program: AT HOME Reports To: AT HOME Program Manager FLSA Status: Non-Exempt/Full Time The AT HOME Clinical Case Manager supports the multidisciplinary permanent supportive housing team with clinical skills and experience. The primary role of the Clinical Case Managers is to assess, plan, develop, coordinate, and provide therapeutic and rehabilitative services to an average case load of 17 clients with severe and persistent mental illnesses, chronic health conditions, and/or substance use disorder. The AT HOME Clinical Case Manager will utilize Housing First, harm reduction, trauma informed approach to assist clients in overall improved well-being, stability, and quality of life in conjunction with safe and stable housing. The position provides services in clients' homes at a single supportive housing property and assists them in accessing additional services, resources, and supports in the community. Essential Duties & Responsibilities (inclusive but not exhaustive): Client Services Provide case management and advocacy for an assigned group of clients in coordination with multidisciplinary team, assuming primary responsibility for developing, implementing, evaluating, and revising goals and individualized service plans in collaboration with clients. Provide regular and timely opportunities for face-to-face meetings to assure clients' progress toward self-sufficiency. Provide symptom education to enable clients to identify symptoms of mental illness. Provide ongoing assessment of clients' mental illness symptoms and clients' response to treatment. Make appropriate changes in treatment/service plans to ensure immediate and appropriate interventions are provided in response to changes in mental status or behavior which put clients at risk (e.g. suicidality). Teach behavioral symptom management techniques to alleviate and manage symptoms not reduced with medication and to promote personal growth and development by assisting clients to adapt and cope with internal and external stresses. Coordinate with outside programs and facilities to assist clients in identifying and accessing appropriate substance use treatment, including medical detox programs, inpatient and outpatient recovery programs, and self-help programs (e.g. Alcoholics Anonymous, Narcotics Anonymous). Develop plans for aftercare. Provide on-going assessment, problem-solving, side-by-side services, skill training, supervision, and environmental adaptations to assist clients with activities of daily living. Assist and support clients to have and effectively use a personal primary care physician, dentist, and other medical specialists as required. Assists in establishing initial housing, rehousing, and housing stability. Plan and provide work-related supportive services, linking participants with other agencies/ organization/programs that assist with educational and career planning. Teach money-management skills. Provide nutritional education and assistance with meal planning, grocery shopping, and food preparation. Help clients to access reliable transportation, transporting clients to appointments in personal vehicle as needed. Plan, structure, and prompt social and leisure-time activities on evenings, weekends, and holidays. Collaboration Work creatively and professionally with other team members to determine best integration of activities and resources for clients in the agency and community. Engage in appropriate teamwork functions in order to provide a professional working environment and effective service delivery. Acts as a liaison and consult with community agencies and families to maintain coordination in the treatment process. Build relationships with other service providers to enhance service delivery. Develop contacts with the public and private sectors for education and training opportunities. Client Data and Record Keeping Manage case data by entering it in a timely manner into Service Point, the database utilized by Caritas of Austin for the Homeless Management Information System (HMIS). Regularly prepare and maintain accurate records and reports, following the Caritas of Austin's Housing Services Department Documentation Guidelines. Organizational Support Functions Work cooperatively with all components of Caritas of Austin services. Engage in appropriate teamwork functions in order to provide a professional work environment and effective service-delivery. Participate in regular staffing meetings with other Caritas Housing Programs staff, monthly department meetings, and quarterly all-staff meeting. Attend training sessions as required. Complies with all company safety, personnel, and operational policies and procedures. Complies with the work schedule to ensure effective operations of Agency programs. Performs other duties as necessary to fulfill the Caritas of Austin Mission. Qualifications: EDUCATION Required - Bachelor's degree from an accredited college or university. Required - LBSW, LMSW, LCSW, LPC-A, LMFT, LCDC, Community Health Worker (CHW), or other applicable licensure. Licensure must be obtained prior to or within 90 days of hire. Preferred - Master's Degree from an accredited college or university in the area of human services. Includes, social work, psychology, public health, and counseling. EXPERIENCE Required - Minimum one year of professional related experience. Preferred - Past work in housing programs, a clinical or rehabilitation setting, or with people experiencing homelessness; experience working with people with mental health disorders. COMPUTER SKILLS Experience with internet, MS Office, excel spreadsheets, databases. HMIS (Homeless Management Information System) helpful. LANGUAGE SKILLS Preferred - Bilingual proficiency (English and Spanish or other language). OTHER REQUIREMENTS Valid Texas driver's license, ability to drive and have reliable transportation. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Ability to work with diverse populations including clients and staff in critical and emergency situations. Ability to formulate collaborative, comprehensive treatment plans, address problematic and/or crisis situations with clients and/or other team members. Must be able to manage stress well through strong self-care practices. Ability to create and maintain a positive and supportive work environment. Excellent interpersonal skills, communication, listening, and writing skills. Sensitive to cultural, economic, gender, and sexual orientation difference. Must be sensitive to and respect cultural diversity amongst clients, staff, and volunteers and able to work with diverse racial, ethnic, and economic groups. Flexible work schedule and ability to work on-site or remotely with high productivity in both settings. Ability to set appropriate limits, work under deadlines and multi-task. Ability to organize, prioritize, self-motivate, and deliver results. Possess strong work ethic. Successfully pass Law Enforcement background screening. Mission-driven attitude supplemented with integrity and passion. Adherence to the highest ethical standards, personally and professionally. Have basic knowledge of severe and persistent mental illness and substance use disorder. Basic knowledge of the resources in the community available for the clients with serious and persistent mental illness and homelessness. Openness and willingness to receive feedback and suggestions from superiors and others, and to learn new skills to improve job performance. Ability to form partnerships in the community and seek out community resources. Strong oral and written communications. Strong organizational, time management, and data management skills. Proven ability to work effectively both individually and as part of a team. Ability to multi-task and problem-solve under pressure. Salary/Benefits: Base Salary Range: $52,091-$62,298 The final salary offer will be determined in accordance with Caritas of Austin's salary guidelines, based on the candidate's education and experience. Employer paid health, dental, vision, life, short-term disability, and long-term disability insurance for employees. 14 Paid Holidays per year. 20 days of accrued PTO in year one with increases up to 31 days per year. Retirement plan with employer match. Discounted Rates on Gold's Gym and Legal Shield memberships. Mileage Reimbursement. Monthly Phone Stipend. Monthly Paid Parking for employees who office from Downtown Location. Application Requirement Incomplete applications will not be reviewed or considered. To be considered for this position, applicants must submit all of the following: A detailed resume outlining relevant experience A cover letter tailored to the position A list of professional references A fully completed application Applications missing any of these components will be considered incomplete and will not move forward in the review process. Caritas of Austin is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $52.1k-62.3k yearly 60d+ ago
  • Case Manager (Eighth Street)

    Endeavors 4.1company rating

    Clinical case manager job in Austin, TX

    JOB PURPOSE: The Case Manager provides direct support to individuals experiencing homelessness in a low-barrier shelter setting. This role focuses on building trust, reducing barriers to stability, and supporting clients in developing individualized plans that lead to permanent housing. The Case Manager works collaboratively with shelter staff, community partners, and service providers to connect clients with resources such as housing programs, healthcare, behavioral health, employment, and benefits. Qualifications ESSENTIAL JOB RESPONSIBILITIES: Build rapport with clients using trauma-informed, strengths-based, and housing-first approaches. Provide ongoing case management, including weekly check-ins, progress tracking, and advocacy. Coordinate referrals, service planning and documentation of services for assigned caseload. Conduct needs assessment to identify client's needs, strengths, housing barriers. Obtains pertinent information and establish program goals for eligible clients; refers applicants to other agencies if not appropriate for program. Develops client intake and case plans for clients; instructs clients in completing necessary paperwork including goals and/or budget forms; completes orientation check-off form and obtains release of information forms when appropriate; completes social history on new clients each week. Meets regularly with clients to discuss and evaluate their progress; prepares accurate and up-to-date records documenting the same; monitors client behavior, group attendance, medication and movement; receives incident reports and enforces disciplinary actions for infractions of the house guidelines. Assist clients with completing housing applications, rental assistance, and housing program referrals. Coordinate with landlords, housing authorities, and partner agencies to secure stable housing. Support clients in obtaining identification, income verification, and other required documents. Provide move-in support, including coordination of deposits, furnishings, and transportation when applicable. Connect clients to community resources including medical care, mental health treatment, recovery services, employment training, and public benefits. Collaborate with external agencies to ensure wraparound support for clients. Accompany clients to appointments when needed to reduce barriers to access. Refers clients to appropriate programs or other agencies based on clients' needs and in accordance with their program plan. Maintain accurate and timely case notes, service plans, and outcome data in HMIS or agency database. Track client progress toward housing and program goals. Prepare reports for funders, program monitoring, and outcome evaluation. Follow confidentiality and HIPAA standards at all times. Completes discharge plans of clients exiting the program; transfers file contents to non-active file. Meet all federal and state regulatory guidelines and standards that are applicable to this position. Maintain a caseload in accordance with agency policies and procedures contract standards. Work with shelter staff to support a safe, respectful, and low-barrier environment. Assist in crisis intervention and de-escalation as needed. Participate in staff meetings, case conferencing, and ongoing training. Maintain a minimum number of weekly contacts with clients. Compile, prepare, submit and maintain accurate records, files, forms, statistics and additional information in accordance with agency policies, licensing and/or contract requirements. Maintain confidentiality in all areas of the service population and program operations. Other duties as assigned. Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to " Empower people to build better lives for themselves, their families, and their communities." ESSENTIAL QUALIFICATIONS: EDUCATION: Bachelor's in Social Work, Psychology, Criminal Justice, Sociology or related field of study. Equivalent relevant experience may substitute for education. EXPERIENCE: At least 2 years of experience in case management, housing navigation, or related direct service role. Proficiency in Spanish/English (written and spoken language skills), required. Experience with mental health and/or a homeless population is a plus. ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer's sole discretion. LICENSES: Driver's License with a clear record. VEHICLE: Must have daily use of a vehicle without prior notice. WORK LOCATION: In-Person OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others. Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email **************** or speak with your recruiter. Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at ************************. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.
    $31k-42k yearly est. 16d ago
  • TJJD - Case Manager II-III-IV - Regulation Safety Unit Youth Liaison - (GID) - 52926

    Capps

    Clinical case manager job in Giddings, TX

    TJJD - Case Manager II-III-IV - Regulation Safety Unit Youth Liaison - (GID) - 52926 (00052926) Organization: TEXAS JUVENILE JUSTICE DEPARTMENT Primary Location: Texas-Giddings Work Locations: Giddings 1027 PVT Road 2261 Giddings 78942 Job: Community and Social Service Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40. 00 State Job Code: 5227 5228-5229 Salary Admin Plan: A Grade: 15 17, 19 Salary (Pay Basis): 4,768. 41 - 5,556. 62 (Monthly) Number of Openings: 1 Overtime Status: Non-exempt Job Posting: Sep 18, 2025, 4:34:14 PM Closing Date: Ongoing Description HOW TO APPLYComplete a State of Texas Application for Employment and the following additional forms (available at ************ tjjd. texas. gov/careers/):TJJD Employment Application Supplement (HR-003) Child Abuse Registry Check Consent Form (HR-028) Disclosure of PREA Employment Standards Violation (HR-975) Authorization to Release Information (HR-074) Failure to complete and submit the above forms will cause delays in your consideration for this position. Apply Online at ************** taleo. net/careersection/644/jobdetail. ftl?job=00052926&tz=GMT-05:00 and attach to the application the above additional forms along with copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). . Apply through Work-In-Texas at ************ workintexas. com/vosnet/loginintro. aspx. You will also need to complete and attach to the application the supplemental questions/forms indicated above along with a copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). The additional forms are available at: ************ tjjd. texas. gov/careers/) and can be submitted via email to: hrjobsgiddings@tjjd. texas. gov. Apply via Email to hrjobsgiddings@tjjd. texas. gov. Send completed application, supplemental questions/forms, and copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). PLEASE NOTEYour job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment (month & year), supervisor's name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete. Resumes do not take the place of this required information. Applicants must be able to pass a Criminal Background Check and any other requirements listed under Minimum Qualifications. BENEFITSState of Texas Benefits and Retirement Information can be found at ************ ers. texas. gov. Benefits include: Retirement plan, paid group health & life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc. Additionally, certain designated positions are eligible for hazardous duty pay, career ladder advancements, and free meals while on duty. GENERAL DESCRIPTIONPerforms moderately complex (journey-level) to advanced and/or supervisory (senior-level) coordination of care work in the Regulation Safety Unit (RSU) and promoting Texas Model regulation concepts. Reviews and processes RSU referrals for admission or release. Coordinates with coaches involved to determine proper action taken before youth is released from RSU. Performs discharge and release functions to ensure repair of violation or reason youth referred to RSU is communicated to receiving staff. Ensures due process is followed regarding admissions and releases. May be required to work in excess of 40 hours per workweek, different shift patterns, and be on-call. Career Ladder Promotion Opportunity: This position is in the approved TJJD career ladder for Case Managers. Case managers may be promoted based on meeting the established eligibility criteria per agency policy (PRS. 15. 08) until they reach the top level of the ladder. Placement on the career ladder is dependent upon experience and education. Progression to the highest pay level on the career ladder is dependent upon experience and performance. Pre-Service Training Academy Requirement: Newly hired case managers or rehired case managers who separated more than 18 months will be required to attend the pre-service training academy. Case managers who have worked for TJJD and return to employment within 18 months of their separation date are not required to attend the pre-service academy and will be placed in full-time status on their date of employment. Levels of Work Performed by Career Ladder Level:Case Manager II: Performs moderately complex (journey-level) work under general supervision with moderate latitude for the use of initiative and independent judgment. Case Manager III: Performs highly complex (senior-level) work under limited supervision with considerable latitude for the use of initiative and independent judgment. Case Manager IV: Performs advanced and/or supervisory (senior-level) work under minimal supervision with extensive latitude for the use of initiative and independent judgment. ESSENTIAL FUNCTIONSReviews and screens referrals to RSU and determines to either admit or release youth based on violation. Interviews youth and provides regulation techniques to youth while in RSU. Ensures youth receives due process regarding referral, admission and/or release from RSU. Coordinates with dorm staff regarding referral, admission, repair and release from RSU; and discusses and processes the needed repair for violation for the youth to return to the dorm. Reviews youth admitted to the RSU multiple times during a shift to assess regulation, needs, and ensures youth is provided services per policy. Utilizes advanced skills in Connecting, Correcting, and Empowering youth. Employs advanced skills in utilizing the Levels of Response effectively. Conducts and facilitates required Gang Intervention Groups and individual gang intervention counseling per Case Management Standards (CMS). Plans for scheduled and unanticipated leave of absences to ensure the provision of group services by an approved alternate group leader. Participates in staff development, including the Agency approved treatment program, group facilitation, and Case Management Standards. Complies with policies, procedures, rules, and regulations. Prepares and maintains records, forms, and reports. Performs a variety of related duties not listed, to be determined and assigned as needed. Performs all duties in compliance with agency safety policies and procedures:Reports safety hazards and corrects hazards when possible. Completes required documentation in the event of an accident/injury within requested timeframes. Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies. Prepares and maintains records, forms, and reports. Reports any presence or perception of racial, ethnic, and/or gender disparities. Performs a variety of related duties not listed, to be determined and assigned as needed. Performs all duties in compliance with agency safety policies and procedures:Reports safety hazards and corrects hazards when possible. Completes required documentation in the event of an accident/injury within requested timeframes. Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies. Qualifications MINIMUM QUALIFICATIONSRequirements for Case Manager II - Pay Level One (1):Unrelated Bachelor's degree. ORHigh School Diploma or equivalent, and Fifteen (15) semester hours of college course work, and One (1) year full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or Texas Juvenile Justice Department (TJJD) / Texas Youth Commission (TYC) Juvenile Correctional Officer (JCO) experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. ORHigh School Diploma or equivalent, and Less than fifteen (15) semester hours of college course work, and Two (2) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or Texas Juvenile Justice Department (TJJD) / Texas Youth Commission (TYC) Juvenile Correctional Officer (JCO) experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. Requirements for Case Manager III - Pay Level Two (2):Bachelor's degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education (or education certification), or other related social sciences field. No experience required. ORUnrelated Bachelor's degree, and Two (2) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. ORHigh School Diploma or equivalent, and Fifteen (15) semester hours of college course work, and Three (3) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. ORHigh School Diploma or equivalent, and Less than fifteen (15) semester hours of college course work, and Four (4) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. Requirements for Case Manager III - Pay Level Three (3):Bachelor's degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education (or education certification), or other related social sciences field, and Two (2) years of full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. ORUnrelated Bachelor's degree, and Four (4) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. ORHigh School Diploma or equivalent, and Fifteen (15) semester hours of college course work, and Five (5) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. ORHigh School Diploma or equivalent, and Less than fifteen (15) semester hours of college course work, and Six (6) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. Requirements for Case Manager IV - Pay Level Four (4):Master's degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education (or education certification), or other related social sciences field. No experience required. ORBachelor's degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education (or education certification), or other related social sciences field, and Four (4) years full-time wage-earning experience consisting of any combination of the following: casework or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. ORUnrelated Bachelor's degree, and Six (6) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. ORHigh School Diploma or equivalent, and Fifteen (15) semester hours of college course work, and Seven (7) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. ORHigh School Diploma or equivalent, and Less than fifteen (15) semester hours of college course work, and Eight (8) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. * Social Science degrees include: Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice, Education (or education certification). Requirements - All Levels:· Must be at least 21 years of age. Note: Any degree, diploma, high school equivalent, or course hours required to meet minimum qualifications must be from an accredited educational institution. Any offer of employment is contingent upon acceptable results from the following mandatorypre-employment requirements:drug test; finger printing, criminal records check, and TB testing;Fitness-for-Duty Assessment which may include both physical and behavior evaluations. PHYSICAL DEMANDS AND WORKING CONDITIONS The following physical demands and working conditions are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. AnalyzingAbility to communicate effectively, orally and in writing Ability to see Ability to hear (with or without aid) Ability to perform tactile discernment Identify colors Depth perception Operate motor equipment Lifting 45 lbs. & over Carrying 45 lbs. & over Restraining combative youth Climbing ladders Climbing stairs PullingPushingRepeated bending Reaching above shoulder WalkingStandingSittingCrawlingTwistingKneelingStoopingFinger/manual dexterity Dual simultaneous grasping KNOWLEDGE, SKILLS, & ABILITIES Knowledge of:Child development, particularly adolescent needs. Child care practices. Case management delivery systems. Case management principles, objectives, standards, and methods. Program policies and procedures. Skill in:Developing, implementing, and monitoring service and treatment plans. Acting quickly in emergencies. Working effectively with youth. And willingness to physically restrain youth in the appropriate manner. Maintaining written files and records. Maintaining order and discipline. Organizing workloads and setting priorities to carry out assigned tasks in a timely manner. Ability to: Assess youth's needs. Coordinate youth's services. Monitor program effectiveness. Communicate effectively, both orally and in writing. Provide guidance to others. Establish and maintain effective working relationships with others. Work in excess of 40 hours per workweek, different shift patterns, and be on-call. VETERANSIn order to receive veteran's preference, a copy of your DD Form 214 (Certificate of Release or Discharge from Active Duty), VA disability rating (if applicable), or a DD Form 1300 (Report of Casualty) must be attached to your application. Go to ************************** com/, ************ onetonline. org/, or *********** careeronestop. org/ for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Additional Military Occupational Specialty (MOS) Code or Crosswalk information is available from the Texas State Auditor's Office at Social Services MOS Codes. SPONSORSHIPCandidates must be eligible to work in the United States without requiring sponsorship. ADDITIONAL INFORMATIONIf you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request. Only candidates selected for an interview will be contacted. Due to the high volume of applications, we do not accept telephone calls. If you submitted your application through the CAPPS Career Center (************** taleo. net/careersection/ex/jobsearch. ftl?lang=en), you may also check the status of your application by accessing your profile and selecting My Jobpage and selecting My Submissions. Thank you for considering employment with the Texas Juvenile Justice Department. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYERThe Texas Juvenile Justice Department does not discriminate on the basis of race, color, religion, sex, national origin, age, or disability in employment or the provision of services.
    $31k-48k yearly est. Auto-Apply 15h ago
  • Oncology Case Manager - South Texas

    Caris Life Sciences 4.4company rating

    Clinical case manager job in Austin, TX

    **At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.** We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: _"What would I do if this patient were my mom?"_ That question drives everything we do. But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose. **Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.** **Position Summary** The Oncology Case Manager is responsible for maintaining and growing business with existing customers within an assigned territory. This role focuses on managing customer relationships end-to-end, ensuring a high-quality experience from order initiation through delivery of the laboratory report. The ideal candidate will have at least three years of experience in the pharmaceutical, medical device, or diagnostic industry, with proven success in account management, customer retention, and organic account growth. **Key Responsibilities** + Partner closely with internal and external stakeholders to deliver exceptional customer support and satisfaction. + Execute customer retention strategies to maintain and grow existing accounts. + Build and maintain value-based relationships with current customers, driving increased utilization of products and services. + Maintain frequent communication with the teammates, Customer Support, and Commercial Leadership to share customer feedback, success stories, challenges, and best practices. + Accurately document customer interactions, updates, and value-based activities in the CRM. + Develop and maintain practical working knowledge of company products, services, technology platforms, reimbursement and billing processes, and molecular profiling solutions. + Establish and maintain open communication with key stakeholders at assigned accounts and escalate issues impacting customer satisfaction. + Maintain assigned company equipment and assets. + Submit required reports and documentation accurately and on time. + Meet or exceed assigned performance goals. + Support meetings, conferences, and trade shows as needed. + Assist physicians with ordering and interpretation of the CMI platform, including QC report accuracy, requiring access to PHI. + Maintain a primary focus on case management. **Required Qualifications** + Bachelor's degree required. + Minimum of three years of account management or customer-facing experience. + Strong problem-solving and decision-making skills. + Understanding of clinic-based business practices. + Ability to learn proprietary software. + Excellent written and verbal communication skills. + Strong organizational, interpersonal, and collaboration skills. + Valid driver's license and reliable transportation. + Successful completion of pre-employment requirements. **Preferred Qualifications** + Experience in pharma, medical device, or diagnostics. + Oncology experience. **Physical Demands** + Ability to sit or stand for extended periods. + Ability to lift routine office materials. **Additional Information** + Periodic travel required, including possible evenings, weekends, or holidays. **Conditions of Employment:** Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification. This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Caris Life Sciences is a leading innovator in molecular science and artificial intelligence focused on fulfilling the promise of precision medicine through quality and innovation. Caris is committed to quality and excellence at our state-of-the-art laboratories. Learn more about our tissue lab and the advanced technologies that are helping improve the lives of cancer patients.
    $32k-44k yearly est. 12d ago
  • CLASS Case Manager

    The Arc of The Capital Area 3.8company rating

    Clinical case manager job in Austin, TX

    is early March. Who we are looking for: You are a person who has a passion for helping others through case management while providing a impact on individuals to lead an inclusive community centered life. You want to make a difference in peoples lives providing supports to ensure individuals stay within the community. Has experience and/or education in Case Management. While providing a safe, supportive and innovative mindset in the I/DD community. Is great at building a community environment in an enthusiastic way while managing a diverse clientele with professionalism. Utilizing amazing interpersonal and communication skills to build positive relationships within the agency and outside. Well verse in technology, great time management and organizational skills. Key Responsibilities: General management of assigned caseload to meet contract requirements, including plan development and monitoring of services. Completion of required paperwork, documentation, log maintenance and data entry Coordination of client services, including assistance to access non-waiver services Required and as-needed client contacts and face-to-face visits, including home visits Facilitation of interdisciplinary team meetings Maintenance of case files. Is knowledgeable about and follows through with contract requirements, policies and procedures Serves as the focal point for service planning and delivery Knows each participant on assigned caseload personally and is familiar with his/her goals, needs, opportunities, and problems Communicates with and meets regularly as required and as needed with the client to discuss planning, progress, problems, concerns, etc. Accommodates client's needs for this contact to occur where the participant lives, works, studies and/or socializes. Travels as needed for meetings, using personal transportation Understands and subscribes to the philosophy and values of independence, empowerment, and integration. Enables the participant to make informed decisions and supports decisions regarding important aspects of life, self-direction and self-determination. Assists the client to access resources as applicable and as needed. Maintains full, accurate, and current documentation of each participant's individual record Performs all required and assigned case management functions within specified timeframes Is available to respond to the client's needs and questions, provides adequate information for clients about program resources and services Communicates and maintains cooperative working relationship with collateral professionals, specifically with the direct services agency and its employees to enhance service delivery and assist the client in achieving his/her individual goals Researches, explores and evaluates resources. Shares resources with the team Reports to the Supervisor on a regular basis as scheduled and needed about current status and evolvement of client cases for monitoring purposes Schedules activities, specifically meetings that require travel, in a manner that makes best use of time and resources Responds to schedule changes flexibly and notifies all involved parties as required Supports outreach initiatives by providing training to the community when needed. Performs additional reporting tasks as assigned Skills & Experience Knowledge of the I/DD community and/or special education Educational equivalent of a Bachelor's Degree in health and human services field and two years' work experience in the delivery of human services to persons with disabilities, OR a high school diploma (or GED equivalent) and four years of experience in the delivery of human services to persons with disabilities Managing diverse caseload with professionalism and respect Understanding and subscribing to the philosophy and values of independent living, empowerment, and community integration Time Management Attention to detail and accuracy Effective communication Strong typing, writing, and organizational skills with attention to detail. Knowledge of computers and database use Reliable transportation, a valid Texas driver's license , proof of auto insurance coverage and frequent travel Employee Benefits We offer competitive salaries for this position Full medical, dental and vision benefits The Arc also offers a 403(b) retirement with employer match 6 weeks of PTO your first year 16-18 days of paid agency holidays Complimentary Employee Assistance Program Priority of Flexible work life balance The Arc of the Capital Area is an equal opportunity employer
    $32k-42k yearly est. 5d ago
  • DCM Case Manager - Austin

    Endeavors 4.1company rating

    Clinical case manager job in Austin, TX

    JOB PURPOSE: The Disaster Case Manager is responsible for supporting individuals and families affected by disasters in their recovery journey. This role involves conducting client outreach, assessing needs, developing recovery plans, and connecting clients to appropriate resources and services. The Disaster Case Manager ensures clients' needs are met in a timely, efficient, and empathetic manner while maintaining accurate documentation and adhering to program requirements. Qualifications ESSENTIAL JOB RESPONSIBILITIES: • Conduct outreach to disaster-affected clients. • Complete eligibility assessments and the intake process. • Conduct home and community visits to provide ongoing support. • Collaborate with clients to develop comprehensive recovery plans addressing unmet disaster-caused needs. • Monitor progress and assess the effectiveness of services through follow-up visits. • Assist clients in identifying and securing available benefits, community resources, and social services. • Act as a liaison among family services, health professionals, and other stakeholders to address client needs effectively. • Maintain accurate and detailed records of client background, case history, and progress towards recovery goals. • Utilize online software to document and track case information. • Prepare reports as requested by the Case Management Supervisor or Program Manager. • Meet regularly with the Case Management Supervisor to review caseload and receive guidance. • Provide ongoing program evaluations and suggest improvements to enhance service delivery. • Participate in workshops, seminars, and other educational activities to foster professional growth. • Provide status updates and reports on assigned cases as needed. • Perform additional duties as assigned to support the mission and goals of the program. • Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities." • ESSENTIAL QUALIFICATIONS: EDUCATION: • Preferred: Bachelor's degree in behavioral sciences, human services, or social services. • Required (in lieu of degree): High School diploma or GED with three (3) years of relevant experience. EXPERIENCE: • Bachelor's degree holders: Minimum of two (2) years of experience in child welfare, emergency disaster response, and/or recovery environments. Experience working in multi-disciplinary teams to develop case plans is strongly preferred. • High School diploma/GED holders: Relevant experience in child welfare, emergency disaster response, and/or recovery environments is required. • Additional Skills: Bilingual communication skills (English/Spanish) are preferred. ATTENDANCE: Must maintain regular and reliable attendance as determined by the employer's standards. LICENSES: Driver's License with clear record required. OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must be available and willing to work nights, weekends and holidays as required to meet business needs. Including deployment within 24 hours to disaster locations for as long as 2-4 weeks. Must be available and willing to work nights, weekends and holidays as required to meet business needs Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others. Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email **************** or speak with your recruiter. Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at ************************. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.
    $31k-42k yearly est. 16d ago

Learn more about clinical case manager jobs

How much does a clinical case manager earn in Round Rock, TX?

The average clinical case manager in Round Rock, TX earns between $34,000 and $64,000 annually. This compares to the national average clinical case manager range of $38,000 to $68,000.

Average clinical case manager salary in Round Rock, TX

$47,000
Job type you want
Full Time
Part Time
Internship
Temporary