Collections manager vs registrar

The differences between collections managers and registrars can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a collections manager, becoming a registrar takes usually requires 4-6 years. Additionally, a collections manager has an average salary of $59,529, which is higher than the $40,632 average annual salary of a registrar.

The top three skills for a collections manager include customer service, collection management and portfolio. The most important skills for a registrar are patients, customer service, and medical terminology.

Collections manager vs registrar overview

	Collections Manager	Registrar
Yearly salary	$59,529	$40,632
Hourly rate	$28.62	$19.53
Growth rate	17%	7%
Number of jobs	44,553	12,723
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 43%
Average age	46	47
Years of experience	8	6

What does a collections manager do?

A collections manager is an individual who manages a staff of collectors whose job is to contact companies and individuals for the late payments on the products and services they have received. Collections managers oversee a company's process of retrieving money owed to them by assigning collectors to collect the money. They are required to handle customer complaints and must negotiate with customers about payment arrangements to ensure they are being paid. They also provide reports on the collection department's progress, statistics, and data analysis.

What does a registrar do?

A registrar's role is to process and maintain accurate records within an institution or establishment. They are the main point of communication to obtain various kinds of information. In schools, a registrar is in charge of keeping a student or educator's academic, personal, and financial records. They also have the task of arranging a student's course and class schedules. Furthermore, a registrar may also have other administrative tasks such as responding to calls and other forms of correspondence, producing reports, and process requirements.

Collections manager vs registrar salary

Collections managers and registrars have different pay scales, as shown below.

	Collections Manager	Registrar
Average salary	$59,529	$40,632
Salary range	Between $42,000 And $83,000	Between $29,000 And $56,000
Highest paying City	New York, NY	New York, NY
Highest paying state	New York	New York
Best paying company	Amazon	The American Musical and Dramatic Academy
Best paying industry	Health Care	Health Care

Differences between collections manager and registrar education

There are a few differences between a collections manager and a registrar in terms of educational background:

	Collections Manager	Registrar
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 43%
Most common major	Business	Business
Most common college	Stanford University	University of Pennsylvania

Collections manager vs registrar demographics

Here are the differences between collections managers' and registrars' demographics:

	Collections Manager	Registrar
Average age	46	47
Gender ratio	Male, 50.8% Female, 49.2%	Male, 17.1% Female, 82.9%
Race ratio	Black or African American, 8.0% Unknown, 4.1% Hispanic or Latino, 15.5% Asian, 7.3% White, 64.7% American Indian and Alaska Native, 0.3%	Black or African American, 11.4% Unknown, 4.0% Hispanic or Latino, 14.1% Asian, 4.3% White, 65.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	11%	16%

Differences between collections manager and registrar duties and responsibilities

Collections manager example responsibilities.

Achieve 182 FTE save, and annual net saving of $2.8MM
Manage Medicaid accounts in effort to receive payment from them.
Manage self pay and Medicaid pending collections throughout the southeast region.
Organize the managed care effort to ensure that patients are not accept from incorrect PPO's and HMO's.
Create and implement new quantitative process to achieve corporate DSO targets that determines monthly cash collection targets by business unit.
Achieve historical low of six percent in A/R over 30 days past due and reduction of DSO to 53 days.

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Registrar example responsibilities.

Manage and prioritize a high volume of traumas and ambulances entering the ER.
Provide superior customer-orient support and manage non-cooperative patients such as those with addictions problems with tact and ease.
Code all inpatient, outpatient, emergency room, laboratory and radiology visits with appropriate ICD-9 and CPT codes.
Transport patients to and from rehabilitation unit.
Coordinate all radiology authorizations from physicians and insurance companies, adhering to appropriate CPT codes.
Admit patients to various outpatient departments of the hospital; including emergency, laboratory and radiology.

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Collections manager vs registrar skills

Common collections manager skills

Customer Service, 15%
Collection Management, 9%
Portfolio, 7%
FDCPA, 5%
Delinquent Accounts, 4%
Credit Card, 4%

Common registrar skills

Patients, 30%
Customer Service, 16%
Medical Terminology, 7%
Patient Registration, 4%
Data Entry, 3%
Patient Care, 3%

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Updated January 8, 2025

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