Collections specialist jobs in Austin, TX - 161 jobs
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Collections Specialist
Collections, Customer Service
Accounts Receivable Specialist
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Senior Account Specialist
Entry Level Customer Service
Atlas Energy 4.7
Collections specialist job in Austin, TX
Who We Are
Atlas Energy Solutions Inc. (NYSE: AESI) is a leading solutions provider to the energy industry. Atlas' portfolio of offerings includes oilfield logistics, distributed power systems, and the largest proppant supply network in the Permian Basin. With a focus on leveraging technology, automation, and remote operations to enhance efficiencies, Atlas is centered around a core mission of improving human beings' access to hydrocarbons that power our lives and, by doing so, maximizing value creation for our shareholders.
We're very excited about what we see in front of us, and we think you will be too - so come join our team and contribute to our growth!
How You Will Make an Impact:
The Load Out Technician is responsible for remotely loading finished product shipment from the facility, entering new truck data and processing of paperwork in the case of a system failure and other duties to ensure a safe, clean, and orderly work environment. A key focus of this role is providing exceptional service and communication to truck drivers and other logistics partners to ensure smooth, professional interactions throughout the loading process.
This role is based onsite at our office in Austin, TX - $18/HOUR!
This role is 12-hour shift that includes 2 weekends per month with overtime and generous time off.
Rotation every 3 weeks between day (6 am - 6 pm) and night (6 pm- 6 am).
Responsibilities:
Understand and execute duties for loading of trucks from a remote location
Deliver a positive and professional customer experience while managing throughput and timing.
Complete and document daily inspections, escalating any deficiencies, and ensure safe, compliant operations.
Support troubleshooting of process and equipment issues. Ensures the correct qualified individuals are involved
Minimum Qualifications:
High school diploma or GED required
Bilingual (Spanish) is highly preferred
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Data entry skills
Good people skills, problem-solving abilities, empathy for others and a willingness to work together toward the common good.
Good written and verbal communication skills
Basic math skills
What You Will Love About Us
Best People and Team.
Great Place to Work
, Hire Vets, Top Place to Work For - Austin American Statesman
Your Well-Being is a Priority. 100% covered Medical, Dental, and Vision
Invest in Your Future. 401K with company match, immediate vesting
Relax and Recharge. Paid time off (non-rotational roles), 15+ company paid holidays
$18 hourly Auto-Apply 14d ago
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Senior Billing Coordinator
Consultative Search Group
Collections specialist job in Austin, TX
A large global law firm seeks a Senior Billing Coordinator to join their dynamic team. This role will be responsible for maintaining and managing the timekeeper and client matter master billing files at the firm, as well as maintaining the workflow of master billing files, opening new client matters, and validating Conflicts data for accuracy and completeness, and following up on missing or incomplete data.
Responsibilities:
Managing and maintaining the workflow of the annual rates implementation and preparing and maintaining complex schedules and analysis for the firm's annual rate implementation campaign
Performing quality assurance analysis for the firm with regards to master billing file and making recommendations for resolutions based on analysis findings
Assisting the department's supervisor/team lead in the preparation, maintenance, and update of the Master File Maintenance manual, training new staff, tip sheets, and educational tools that support Master File set-ups firm-wide
Verifying and opening all master billing file setups, including billing rates and exception rate hierarchies, providing guidance to all billing staff regarding all client matter and timekeeper master set-ups, and responding to all forms of inquiries from practice offices and other internal/external customers
Maintaining timekeeper master file records, including budgets, Partner promotions, Associate progression and secondments, tracking of 5th year academy attendance, Leave of Absence information, and terminations, validating complex rate logic for each timekeeper, and coordinating new timekeeper set-ups for practice office HR Managers regarding PCN paperwork and follow-up items
Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that firm retains
Qualifications:
Possess knowledge of basic accounting principles
Display the ability to comprehend and accurately perform mathematical functions
Demonstrate analytical skills needed to correctly comprehend and communicate data
A high school diploma
A bachelor's degree in accounting, business administration, or a related field, preferably
A minimum of three (3) years of experience in legal billing or billing analysis within a professional services organization
Experience with an Elite Billing system, preferably
Many of our job openings can be viewed at **********************************************
IND-1
$34k-49k yearly est. 12d ago
Billing Coordinator
Goehringdental
Collections specialist job in Austin, TX
We need a trustworthy and experienced Billing Coordinator to join our Accounting Department.
As a Billing Coordinator, you will be preparing billing papers for our customer's billing accounts. You will also be in charge of providing insurance facilities, planning the billing procedures and making an estimate of payments. You should ensure that customers are charged appropriately and the company's payments are collected in a timely manner.
You should have exceptional knowledge of various accounting principles. In addition to this, you should possess strong analytical and organizational skills. If you are ready to take up these duties and responsibilities of the Billing Coordinator, then apply right away. We will love to meet you.
Responsibilities
Coordinating with Sales and Finance team to manage account payable and receivables.
Collecting and producing information like shipping rates, prices, discounts and so on.
Communicating effectively with customers and staff.
Ensuring that customers pay their bills correctly in a timely manner.
Preparing financial statements and submitting them on time.
Requesting for payments of pending debts in an appropriate manner.
Keeping accurate records of customer's information, received payments and so on.
Requirements
Bachelor's degree in Accounting, Finance or relevant field.
Proven 2 years of work experience as a Billing Coordinator, Billing Specialist, Billing Analyst or a similar position.
Excellent understanding of relevant finance laws.
Strong working knowledge of accounts receivable and payable procedures.
Excellent in MS Office and Data Entry tasks.
Ability to organize and coordinate multiple tasks at a time.
Ability to work under pressure and prioritize them.
Attention to detail for accuracy.
Excellent interpersonal skills.
Ability to work independently or in teams as and when required.
Outstanding interpersonal skills.
Strong verbal and written communication skills.
Outstanding negotiation skills.
Trustworthy and critical thinker.
Excellent listening skills.
Good numerical abilities.
Outstanding problem-solving skills.
Exceptional ability to manage time effectively.
$34k-49k yearly est. 60d+ ago
Customer Service
Platinum Coastal Group
Collections specialist job in Austin, TX
Customer Service (In-Person)
We are looking for a friendly and motivated Entry-Level Customer Service Representative to join our team. This is an on-site role, where you will interact directly with clients, answer questions, and support daily customer needs. No prior experience is required-just a positive attitude, strong communication skills, and a willingness to learn.
Duties:
· Welcome clients and provide assistance in person.
· Answer questions and offer clear, accurate information about services, processes, or policies.
· Handle inquiries and resolve concerns in a professional and timely manner.
· Document interactions, updates, and customer details accurately.
· Escalate more complex issues to the appropriate team or department.
· Follow company guidelines for communication, safety, and service standards.
· Collaborate with team members to ensure a smooth customer experience.
· Participate in training to develop knowledge of company services and procedures.
Qualifications:
· High school diploma or equivalent.
· No previous experience required training is provided.
· Strong verbal and written communication skills.
· Friendly, approachable, and comfortable assisting people face-to-face.
· Ability to multitask and stay organized in a fast-paced environment.
· Reliable, punctual, and eager to learn.
· Ability to work both independently and as part of a team.
· Flexible availability depending on company needs.
What We Offer:
· Comprehensive training and ongoing support.
· Opportunities for growth and advancement.
· A positive, team-oriented work environment.
· Employee benefits and perks (varies by company).
$27k-34k yearly est. 6d ago
Collections Specialist
New Start Staffing
Collections specialist job in Austin, TX
Our Client is seeking a detail-oriented and results-driven CollectionsSpecialist to join our Collections team. As a CollectionsSpecialist, you will play a pivotal role in optimizing accounts, ensuring timely payments, and maintaining positive customer relationships. Your primary duties include contacting delinquent clients, negotiating payment plans, and documenting all interactions.
Key Responsibilities:
Engage with customers to discuss overdue payments, providing professional and courteous assistance.
Resolve payment discrepancies and address customer inquiries regarding billing and collections.
Collaborate with internal teams to resolve discrepancies and prevent future issues.
Execute collections strategies in line with company policies and financial goals.
Collaborate with team members to achieve individual and departmental targets.
Document and track customer commitments and payment arrangements.
Provide insights to management regarding potential risks associated with specific accounts.
Generate and analyze collections reports to monitor performance against targets.
Contribute to regular updates on collections activities and trends.
Who You Are:
As a CollectionsSpecialist, you have a strong sense of responsibility, you take pride in your ability to analyze outstanding customer balances, assess financial situations, and develop effective payment solutions. Your organization is evident through your documentation of every interaction, ensuring accurate records of collections activities.
Qualifications:
2yrs proven experience as a CollectionsSpecialist or in a similar role.
Strong negotiation and communication skills.
Excellent organizational and time management abilities.
Ability to work independently and collaboratively within a team.
Proficient in using collection software and MS Office applications.
Experience with Sage Intacct and Netsuite a plus.
Compensation
The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and in addition to benefits this role may be eligible for discretionary bonuses/incentives, and equity.
US Base Salary Range: $19.23 - $36.06/hr.
Please note that the compensation range and benefits specified in this job posting is applicable to candidates based in the United States. For international applicants, actual salary offers and benefit plans may vary based on the local market compensation standards and will be determined in accordance with regional considerations, including but not limited to applicable laws, cost of living, and industry norms.
We will be accepting applications for this role until 5/5/2025
Our Culture: We're innovating with a higher purpose: to increase giving to 3% of US GDP by 2033, creating $573 billion more in global impact every year. To achieve our vision, we cultivate an inclusive environment where diversity is embraced and every team member feels empowered to contribute. Innovation, curiosity, and a commitment to equity guide our work. We foster a culture of belonging, ensuring that every individual is valued, respected, and given the tools to succeed. Together, we are dedicated to making a positive impact in the world.
Our comprehensive and competitive benefits include:
Generous Flexible Time Off (FTO) Policy
Up to 15 paid company holidays including some commemorating social justice events and self-care
Paid volunteer time
Resources for savings and investments
Paid parental leave
Paid sick leave
Health, vision, dental, and life insurance with additional access to health and wellness programs.
Opportunities to learn, develop, network, and connect
Please note the benefits specified on this page are applicable to full-time employees based in the United States. For international employees, actual benefits may vary based on local standards and regulations and will be determined in accordance with regional considerations, including but not limited to applicable laws and industry norms.
We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law.
$19.2-36.1 hourly 60d+ ago
Customer Service at Violet Crown
Violet Crown
Collections specialist job in Bee Cave, TX
Job Description
Full-Time Customer Service Representative - Veterinary Specialty Hospital
Compensation: $18-$23 per hour
Schedule: Sunday, Monday, Tuesday | 12-Hour Shifts
About Violet Crown Veterinary Specialists
Violet Crown Veterinary Specialists (VCVS) is Austin's only privately owned specialty and emergency animal hospital. Located in Bee Cave, we provide advanced medical care for pets in a compassionate, calm environment. Our team is close-knit, mission-driven, and dedicated to both excellence and empathy.
Position Overview
We're hiring a Full-Time Customer Service Representative (Veterinary Receptionist) to be the welcoming voice and face of Violet Crown. You'll support clients and their pets through every step of their visit - from scheduling to check-out - while working alongside a team that truly cares.
This role works 12-hour shifts and is ideal for someone seeking a flexible schedule. Our CSR team typically covers daytime, evening, or weekend shifts, depending on hospital needs and your availability.
What You'll Do
Greet and assist clients during check-in and check-out
Answer phones, emails, and questions with empathy and professionalism
Schedule and confirm appointments accurately
Explain services, pricing, and hospital policies
Process payments and manage client accounts
Maintain clean, organized, and welcoming front-desk spaces
Collaborate with medical staff to ensure smooth patient flow and communication
Support your team through the occasional long day or busy emergency
What We're Looking For
2+ years of veterinary receptionist or customer service experience (required)
Strong multitasking and communication skills
Calm, friendly demeanor - especially in fast-paced or emotional moments
Dependable, punctual, and detail-oriented
Familiarity with veterinary software or terminology (preferred)
Perks & Benefits
401(k) with employer matching
Health, dental, vision, life, and disability insurance
Paid time off + parental leave
Tuition and professional development assistance
Access to free HIPAA compliant therapeutic support
Discounts on veterinary care
Compassionate and learning-focused work environment
Meaningful work helping pets and the people who love them
Why You'll Love Working Here
At Violet Crown, every shift matters. You'll spend your time with a team that values heart just as much as skill - and where your empathy and professionalism directly impact pets' lives.
If you're reliable, team-oriented, and thrive in a fast-paced, caring environment, we'd love to meet you.
Apply today and help us make every client experience a little brighter.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
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$18-23 hourly 6d ago
ATM Route/Collection Specialist
Songwriters Texas LLC
Collections specialist job in Austin, TX
The ATM Route/CollectionSpecialist is responsible for installing, servicing, maintaining, and collecting Automated Teller Machines (ATMs), CRTs, and other gaming or cash-handling equipment along designated routes. This role ensures that all machines operate efficiently, remain stocked, and provide a secure and reliable experience. The position requires attention to detail, operational awareness, strong customer service, and the ability to work independently while adhering to safety and compliance standards. During downtime or lighter routes, the specialist will assist the warehouse team with equipment processing, inventory management, and other operational tasks.
Key Responsibilities:
Route Management & Execution
Plan, organize, and execute daily ATM and collection routes to ensure on-time service, maximum uptime, and timely pickups.
Adjust routes as needed due to machine performance, traffic, weather, emergencies, or customer requests.
Maintain accurate logs and schedules, and report delays or issues to management promptly.
ATM & Equipment Servicing
Replenish cash and consumables (receipt paper, supplies).
Perform basic troubleshooting and minor repairs, including clearing jams, resetting machines, and diagnosing hardware/software issues.
Inspect ATMs, CRTs, and other equipment regularly to ensure cleanliness, security, and proper operation.
Collections & Documentation
Collect assigned materials efficiently, accurately, and safely.
Verify quantities, record overages or shortages, and document all pickups and deposits.
Track machine performance and escalate recurring technical issues.
Maintain detailed logs of service, collection, and any irregularities.
Security & Compliance
Follow strict cash-handling and access-control procedures.
Adhere to company policies, state, and federal regulations regarding banking and electronic systems.
Report suspicious activity, tampering, or potential security risks immediately.
Customer & Vendor Coordination
Communicate professionally with clients, site owners, and vendors regarding service schedules.
Coordinate with Asset Manager to support route efficiency and uptime.
Warehouse & Team Support
Assist the warehouse team during downtime with equipment processing, inventory management, and other operational tasks.
Maintain cleanliness, organization, and readiness of all assigned equipment and vehicles.
Equipment & Vehicle Care
Conduct pre- and post-trip inspections of company vehicles and equipment.
Operate vehicles and equipment safely and in compliance with company policies.
Report maintenance needs, hazards, or route obstacles promptly.
Qualifications:
High school diploma or equivalent; technical training or related certifications preferred.
Prior experience in ATM servicing, cash handling, collections, field operations, or route-based work is highly desirable.
Strong mechanical and technical troubleshooting skills.
Excellent time-management, organizational, and communication abilities.
Valid driver's license with a clean driving record.
Ability to lift and carry equipment or supplies safely.
Must pass background checks and meet security requirements related to cash handling.
Preferred Skills:
Experience with ATM hardware/software platforms (e.g., NCR, Diebold, Hyosung).
Knowledge of banking regulations and cash-management procedures.
Comfort working independently in the field with minimal supervision.
Strong problem-solving skills and adaptability in dynamic route conditions.
Work Environment:
Primarily field-based with daily travel between ATM and collection locations.
Exposure to indoor and outdoor environments.
May require non-standard hours, including early mornings, evenings, weekends, or on-call support.
$30k-40k yearly est. Auto-Apply 50d ago
Medcial Collection Specialist
United Surgical Partners International
Collections specialist job in Austin, TX
USPI Medical Park Tower Surgery Centeris seeking a motivated CollectionSpecialist to join our team. We have 5 OR rooms. We perform outpatient surgical procedures in General, Ophthalmology, Orthopedic, Urology.Position requires weekdays only -- no holidays, weekends, or call. Some early mornings and later evenings may be required; schedule subject to change based on surgical schedule and flow of the day.
We are looking for an experienced CollectionSpecialist to contact clients and collect outstanding payments. You will strike a balance between maintaining trustful relationships and ensuring timely payments.
Our CollectionSpecialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills as well as an ability to work independently and interdependently with other business office staff.
JOB SUMMARY
Under the direction of the Business Office Manager, the CollectionsSpecialist is responsible for follow up on delinquent surgery center claims and working an expected number of claims per day. Majority of claims will have been submitted to various insurance carriers electronically. Knowledge of how to interpret a managed care contract, Medicare and Medicaid and Workers Compensation claims is a must. You will be given tools to calculate allowable and required to determine appropriateness of reimbursement and appeal claims as necessary.
* Extensive contact with insurance carriers of all types as well as communication with patients regarding out-of-pocket amounts is required. Identification of accounts which have either been under or over paid, issuing credit balance information to the insurance carrier or the patient.
* These practices shall be done in a professional and communicative manner, per policies and procedures, guidelines, internal control measures and established goals.
* Candidate must be a team player and have ability to communicate well with direct reports, patients, customers, insurance carriers, etc.
* Ability to manage accounts worked independently, and in a productive manner.
* Must project a professional demeanor and appearance while maintaining the confidentiality of the surgery center and patients.
* Works well in stressful environment and in situations that demand patience.
* Projects a professional demeanor and appearance while maintaining the confidentiality of administration, patients, physicians and employees.
* Works under stress and in situations that demand patience and tact while providing impeccable service.
#LI-CM1
Required Skills:
Qualifications:
* 3 or more years' experience in healthcare insurance collections of all types. Preference shown to previous experience in an ambulatory surgical setting.
* Prefer previous experience working with Advantx. (Patient Accounting System)
* Experience with electronic patient information systems.
* Prefer previous experience with Electronic Health Record system but will train.
* Medical terminology.
* Ability to work independently.
* Excellent communication skills and interpersonal skills.
* Skilled in time management and prioritization of emergent situations.
* Good customer service skills, always demonstrates professionalism.
* Comfortable utilizing critical thinking skills.
* Proficient with Microsoft Office products.
$30k-40k yearly est. 60d+ ago
Customer Service Teammate
Go Car Wash
Collections specialist job in Round Rock, TX
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $18.00/hour, which includes a base pay of $12.00/hour plus an average of $2/hour in commission from membership sales and tips guaranteed up to an additional $4/hour. Commissions and tips are uncapped, and our top performers regularly exceed $6/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
$12-18 hourly 60d+ ago
Hospital Collections Specialist
E-MDs 4.3
Collections specialist job in Austin, TX
Summary of Job The role of a CollectionSpecialist in the Revenue Cycle Management department is to follow up on any unpaid insurance claims. Essential Duties and Responsibilities • Working of aged accounts • Complex denial research • Participate in client meetings • Answer patient, client, or insurance carrier questions regarding claims • Maintain the strictest confidentiality in accordance with all HIPAA guidelines/regulations • Stay abreast of code changes, updates to reimbursement guidelines, and coverage policies
Summary of Job The role of a CollectionSpecialist in the Revenue Cycle Management department is to follow up on any unpaid insurance claims. Essential Duties and Responsibilities • Working of aged accounts • Complex denial research • Participate in client meetings • Answer patient, client, or insurance carrier questions regarding claims • Maintain the strictest confidentiality in accordance with all HIPAA guidelines/regulations • Stay abreast of code changes, updates to reimbursement guidelines, and coverage policies
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required including computer skills/level. • Working knowledge of healthcare code sets • Working knowledge of clean claim practices • Working knowledge of the adjudication process • Ability to research and follow claims appeal guidelines/processes • Understanding of the complete healthcare revenue cycle • Understanding of provider contracts and credentialing • Understanding of basic accounting functions • Proficient in Microsoft Outlook, Word, Excel • Organized and detail-oriented Education and/or Experience Previous experience in a healthcare billing capacity required. Previous experience with hospital based follow-up desired. Previous experience with electronic health records/practice management system desired. Language Skills Employees are required to speak, read and write English Certificates / Licenses / Registrations None required, coding certificates desirable (CPC, CCS-P, CCS, etc.) Physical Demands / Work Environment All employees must be able to lift 50lbs
Skills & Requirements Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required including computer skills/level. • Working knowledge of healthcare code sets • Working knowledge of clean claim practices • Working knowledge of the adjudication process • Ability to research and follow claims appeal guidelines/processes • Understanding of the complete healthcare revenue cycle • Understanding of provider contracts and credentialing • Understanding of basic accounting functions • Proficient in Microsoft Outlook, Word, Excel • Organized and detail-oriented Education and/or Experience Previous experience in a healthcare billing capacity required. Previous experience with hospital based follow-up desired. Previous experience with electronic health records/practice management system desired. Language Skills Employees are required to speak, read and write English Certificates / Licenses / Registrations None required, coding certificates desirable (CPC, CCS-P, CCS, etc.) Physical Demands / Work Environment All employees must be able to lift 50lbs
$29k-36k yearly est. 60d+ ago
Field Collections Representative
RCH
Collections specialist job in Austin, TX
Field Retention Specialist Schedule: Up to 40hr/wk (Evenings Until 8 PM) RCH-Cablus - Authorized Contractor for Spectrum/Charter Communications Take Control of Your Career and Join a Team That Invests in Your Success!
RCH-Cablus is hiring Field Retention Specialists in Austin,TX, and surrounding areas. This is an exciting opportunity to work independently in the field, meet new people every day, and be rewarded for your performance. You'll represent Spectrum, helping customers resolve past-due balances and retain their services.
No experience? No problem - we provide paid training to help you start strong and succeed quickly!
Key Benefits of Joining Our Team
• No experience required - we provide comprehensive, paid, hands-on training
• Independent and flexible work - you'll be in the field, not behind a desk
• Strong earning potential - average $700-$1,000+ weekly based on performance
• Career growth opportunities - advancement potential with a growing company
• Meaningful work - help customers stay connected and avoid service interruptions
Job Description and Responsibilities
• Visit customers' residences to facilitate payment arrangements for past-due accounts
• Provide professional, courteous service while resolving outstanding balances
• Communicate effectively with supervisors and management
• Manage daily routes efficiently to meet established performance goals
Qualifications
• Friendly and professional communication skills
• Self-motivated, dependable, and goal-oriented
• Flexible and adaptable to new situations daily
• Reliable and professional appearance and demeanor
Requirements
• Valid driver's license
• Reliable vehicle with active auto insurance
• Smartphone with GPS capability
Compensation and Benefits
• Weekly pay: $700-$1,000+ based on performance
• Paid training - learn while you earn
• Mileage reimbursement - $0.40 per mile
RCH-Cablus is an Equal Opportunity Employer.
RCH-Cablus is an equal opportunity employer and does not discriminate based on race, color, creed, sex, religion, age, national origin, criminal conviction or arrest record, disability, sexual orientation, veteran status, or any other characteristic protected by law.
Job Description
ABOUT US
ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our full-featured, single-account back-office technology facilitates the high-volume transactions, customer operations, and data analytics required for seamless multimodal mobility. As a VINCI Highways subsidiary, we are committed to technical innovation and to promoting a positive mobility experience for all. VINCI Highways, a VINCI Concessions subsidiary, is a leader in road concessions, operation and mobility services. We design, finance, build and operate motorways, bridges, tunnels, urban roads and mobility services on a network of 4,100 km in 15 countries. VINCI Highways leverages its expertise to deliver the highest performance and safety standards and treat drivers to a positive experience. VINCI Concessions is an international player in transport infrastructure. We leverage our integrated model to design, finance, build, operate and maintain some 80 airports, motorways and rail projects in 23 countries, through our subsidiaries VINCI Airports, VINCI Highways and VINCI Railways. We are committed to shared growth with regions and are actively making mobility ever more sustainable, efficient and innovative.
MAJOR DUTIES AND RESPONSIBILITIES
Include the following. Other duties may be assigned. The order of the duties listed does not represent the importance and/or percentage of time dedicated to each duty.
• Analyze records relating to individuals who enter preliminary court (pre-court) status
• Assemble pertinent information as gathered during data analysis. Information can be assembled in hard copy or soft copy format
• Review findings with operational management or one or more members of Toll Authorities on whose behalf Toll collects
• Ensure that all evidence packets assembled and submitted for the prosecution at one or more county courts meet all prosecutorial requirements
• Monitor payment activity of all Toll Road violators and report to management if payments are not made by due dates
• Update database and records with additional information provided by Toll Road violators during the pre-court collection process
• Complete workloads according to defined procedures, at the level of quality required, and within the timeframes required by the manuals of Standards of Operating Procedures (SOP)
• Other job duties/responsibilities as assigned
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Demonstrated ability to work independently and effectively meet deadlines
• Detail-oriented and strong organizational skills
• Excellent decision-making and problem-solving skills
• Strong analytical skills
• Ability to navigate easily between multiple systems while executing job tasks
• Ability to interpret data and formulate action plans based on analysis
• call center, data entry, banking, collections
EDUCATION AND/OR EXPERIENCE
• High school diploma/GED/ equivalent
• One (1) - Three (3) years previous working in a professional office environment
• Strong ability to operate within a Windows-based computer environment, including Excel, Word and MS Outlook. Knowledge of Microsoft Access and SQL a plus
• Strong interpersonal (written and verbal) communication skills
SUPERVISORY RESPONSIBILITIES
There are no supervisory responsibilities in this position.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands and reach with hands and arms, hear, and talk. The employee will be working and navigating on a computer. The employee occasionally is required to stand, sit, stoop, kneel, crouch, and walk. The employee may occasionally be required to lift and/or move up to 20 pounds. The work environment is usually moderate to loud.
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ABOUT US
ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our full-featured, single-account back-office technology facilitates the high-volume transactions, customer operations, and data analytics required for seamless multimodal mobility. As a VINCI Highways subsidiary, we are committed to technical innovation and to promoting a positive mobility experience for all. VINCI Highways, a VINCI Concessions subsidiary, is a leader in road concessions, operation and mobility services. We design, finance, build and operate motorways, bridges, tunnels, urban roads and mobility services on a network of 4,100 km in 15 countries. VINCI Highways leverages its expertise to deliver the highest performance and safety standards and treat drivers to a positive experience. VINCI Concessions is an international player in transport infrastructure. We leverage our integrated model to design, finance, build, operate and maintain some 80 airports, motorways and rail projects in 23 countries, through our subsidiaries VINCI Airports, VINCI Highways and VINCI Railways. We are committed to shared growth with regions and are actively making mobility ever more sustainable, efficient and innovative.
MAJOR DUTIES AND RESPONSIBILITIES
Include the following. Other duties may be assigned. The order of the duties listed does not represent the importance and/or percentage of time dedicated to each duty.
• Analyze records relating to individuals who enter preliminary court (pre-court) status
• Assemble pertinent information as gathered during data analysis. Information can be assembled in hard copy or soft copy format
• Review findings with operational management or one or more members of Toll Authorities on whose behalf Toll collects
• Ensure that all evidence packets assembled and submitted for the prosecution at one or more county courts meet all prosecutorial requirements
• Monitor payment activity of all Toll Road violators and report to management if payments are not made by due dates
• Update database and records with additional information provided by Toll Road violators during the pre-court collection process
• Complete workloads according to defined procedures, at the level of quality required, and within the timeframes required by the manuals of Standards of Operating Procedures (SOP)
• Other job duties/responsibilities as assigned
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Demonstrated ability to work independently and effectively meet deadlines
• Detail-oriented and strong organizational skills
• Excellent decision-making and problem-solving skills
• Strong analytical skills
• Ability to navigate easily between multiple systems while executing job tasks
• Ability to interpret data and formulate action plans based on analysis
• call center, data entry, banking, collections
EDUCATION AND/OR EXPERIENCE
• High school diploma/GED/ equivalent
• One (1) - Three (3) years previous working in a professional office environment
• Strong ability to operate within a Windows-based computer environment, including Excel, Word and MS Outlook. Knowledge of Microsoft Access and SQL a plus
• Strong interpersonal (written and verbal) communication skills
SUPERVISORY RESPONSIBILITIES
There are no supervisory responsibilities in this position.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands and reach with hands and arms, hear, and talk. The employee will be working and navigating on a computer. The employee occasionally is required to stand, sit, stoop, kneel, crouch, and walk. The employee may occasionally be required to lift and/or move up to 20 pounds. The work environment is usually moderate to loud.
$29k-38k yearly est. Auto-Apply 27d ago
Accounts Receivable, Customer Service Operations
Cardinal Health 4.4
Collections specialist job in Austin, TX
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $32 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$22.3-32 hourly 60d+ ago
Medical Account Receivable Specialist
Aspire Allergy & Sinus
Collections specialist job in Austin, TX
Department
Revenue Cycle
Employment Type
Permanent - Full Time
Location
Austin, TX
Workplace type
Onsite
Key Responsibilities Skills, Knowledge & Expertise Requirements About Aspire Allergy & Sinus We are a collective unit of passionate people who have come together to reinforce our cause: curing patients who suffer from allergy and sinus problems. We take great pride in hiring enthusiastic, talented individuals who believe in our cause and want to grow our company and its employees.
We recognize that we thrive and achieve advanced patient care because of our ever-growing team. We are better together and there has never been a better time to help make a difference! Aspire currently stretches among numerous clinics throughout Arizona, Colorado, Florida, New Mexico, and Texas, with plans for several more additions. Do not miss out on the lifetime opportunity to help Aspire scale up and reach more patients in more states.
$33k-44k yearly est. 60d+ ago
Customer Service Teammate
Go Car Wash Management Corp
Collections specialist job in Jarrell, TX
Job Description
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $14.00/hour, which includes a base pay of $12.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
$12-14 hourly 19d ago
COLLECTOR - AUSTIN
Texas Disposal Systems 4.3
Collections specialist job in Creedmoor, TX
MONDAY - FRIDAY
8:30 AM - 5:30 PM
ON-SITE, NO REMOTE WORK
The Collector works under the direction of the Credit and Collections Manager for collection activity and the credit approval process. The collector is responsible for collection follow-up and for the analysis of collection activity.
DUTIES & ESSENTIAL JOB FUNCTIONS
Collect on a specific portfolio of assigned accounts.
Research and resolve discrepancies and customer charge-backs by working with sales and the customers.
Communicate with customers via phone (a minimum of 20 outbound calls daily) and email on all accounts assigned.
Assist in implementing credit and collection procedures.
Notify accounting of data entry errors that need correction.
Notify sales on account issues as outlined by Policy & Procedure.
Liaise between the customer and sales personnel to resolve customer billing complaints.
Maintain customer accounts and keep them reconciled.
Review the portfolio accounts' unapplied cash report weekly and apply cash to accounts as necessary.
Provide weekly reports on the assigned accounts as directed by the Credit and Collection Manager.
Identify complicated accounts and recommend strategy to manager.
Submit quarterly bad debt write off recommendations to manager.
Provide back-up assistance for Credit and Collection Manager.
File bond claims, liens and intents-to-lien.
Provide internal and external customer service support and respond to requests within 24 hours.
Build and maintain professional relationship with assigned accounts.
Make sufficient outgoing calls on a daily basis to control delinquency with DSO of less than 40 days.
Assist with training new collection staff.
Contact customers regarding NSF checks and if necessary file NSF charge with the County.
Review the collection letter process monthly.
Review daily lock report.
Review the auto pay decline list and contact customers for correct credit card information and payment.
Other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS
High school diploma or equivalent and one year of collections experience in a service- or retail-oriented environment or two years in a customer service-related environment (Preferably call center experience or working within a commercial, correspondence, webchat or billing team or combination of all);
Must be comfortable making outbound phone calls on a daily basis (minimum of 20 calls daily).
Proficiency with the Microsoft Office suite - i.e. Excel, Word, Outlook;
Excellent verbal and written communication skills; and
Excellent organizational skills.
PREFERRED
Associate or College Degree
Three to five years residential and commercial collections experience.
$33k-40k yearly est. Auto-Apply 15d ago
Senior Billing Coordinator
Consultative Search Group
Collections specialist job in Austin, TX
Job Description
A large global law firm seeks a Senior Billing Coordinator to join their dynamic team. This role will be responsible for maintaining and managing the timekeeper and client matter master billing files at the firm, as well as maintaining the workflow of master billing files, opening new client matters, and validating Conflicts data for accuracy and completeness, and following up on missing or incomplete data.
Responsibilities:
Managing and maintaining the workflow of the annual rates implementation and preparing and maintaining complex schedules and analysis for the firm's annual rate implementation campaign
Performing quality assurance analysis for the firm with regards to master billing file and making recommendations for resolutions based on analysis findings
Assisting the department's supervisor/team lead in the preparation, maintenance, and update of the Master File Maintenance manual, training new staff, tip sheets, and educational tools that support Master File set-ups firm-wide
Verifying and opening all master billing file setups, including billing rates and exception rate hierarchies, providing guidance to all billing staff regarding all client matter and timekeeper master set-ups, and responding to all forms of inquiries from practice offices and other internal/external customers
Maintaining timekeeper master file records, including budgets, Partner promotions, Associate progression and secondments, tracking of 5th year academy attendance, Leave of Absence information, and terminations, validating complex rate logic for each timekeeper, and coordinating new timekeeper set-ups for practice office HR Managers regarding PCN paperwork and follow-up items
Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that firm retains
Qualifications:
Possess knowledge of basic accounting principles
Display the ability to comprehend and accurately perform mathematical functions
Demonstrate analytical skills needed to correctly comprehend and communicate data
A high school diploma
A bachelor's degree in accounting, business administration, or a related field, preferably
A minimum of three (3) years of experience in legal billing or billing analysis within a professional services organization
Experience with an Elite Billing system, preferably
Many of our job openings can be viewed at **********************************************
IND-1
$34k-49k yearly est. 12d ago
ATM Route/Collection Specialist
Songwriters Texas LLC
Collections specialist job in Austin, TX
The ATM Route/CollectionSpecialist is responsible for installing, servicing, maintaining, and collecting Automated Teller Machines (ATMs), CRTs, and other gaming or cash-handling equipment along designated routes. This role ensures that all machines operate efficiently, remain stocked, and provide a secure and reliable experience. The position requires attention to detail, operational awareness, strong customer service, and the ability to work independently while adhering to safety and compliance standards. During downtime or lighter routes, the specialist will assist the warehouse team with equipment processing, inventory management, and other operational tasks.
Key Responsibilities:
Route Management & Execution
Plan, organize, and execute daily ATM and collection routes to ensure on-time service, maximum uptime, and timely pickups.
Adjust routes as needed due to machine performance, traffic, weather, emergencies, or customer requests.
Maintain accurate logs and schedules, and report delays or issues to management promptly.
ATM & Equipment Servicing
Replenish cash and consumables (receipt paper, supplies).
Perform basic troubleshooting and minor repairs, including clearing jams, resetting machines, and diagnosing hardware/software issues.
Inspect ATMs, CRTs, and other equipment regularly to ensure cleanliness, security, and proper operation.
Collections & Documentation
Collect assigned materials efficiently, accurately, and safely.
Verify quantities, record overages or shortages, and document all pickups and deposits.
Track machine performance and escalate recurring technical issues.
Maintain detailed logs of service, collection, and any irregularities.
Security & Compliance
Follow strict cash-handling and access-control procedures.
Adhere to company policies, state, and federal regulations regarding banking and electronic systems.
Report suspicious activity, tampering, or potential security risks immediately.
Customer & Vendor Coordination
Communicate professionally with clients, site owners, and vendors regarding service schedules.
Coordinate with Asset Manager to support route efficiency and uptime.
Warehouse & Team Support
Assist the warehouse team during downtime with equipment processing, inventory management, and other operational tasks.
Maintain cleanliness, organization, and readiness of all assigned equipment and vehicles.
Equipment & Vehicle Care
Conduct pre- and post-trip inspections of company vehicles and equipment.
Operate vehicles and equipment safely and in compliance with company policies.
Report maintenance needs, hazards, or route obstacles promptly.
Qualifications:
High school diploma or equivalent; technical training or related certifications preferred.
Prior experience in ATM servicing, cash handling, collections, field operations, or route-based work is highly desirable.
Strong mechanical and technical troubleshooting skills.
Excellent time-management, organizational, and communication abilities.
Valid driver's license with a clean driving record.
Ability to lift and carry equipment or supplies safely.
Must pass background checks and meet security requirements related to cash handling.
Preferred Skills:
Experience with ATM hardware/software platforms (e.g., NCR, Diebold, Hyosung).
Knowledge of banking regulations and cash-management procedures.
Comfort working independently in the field with minimal supervision.
Strong problem-solving skills and adaptability in dynamic route conditions.
Work Environment:
Primarily field-based with daily travel between ATM and collection locations.
Exposure to indoor and outdoor environments.
May require non-standard hours, including early mornings, evenings, weekends, or on-call support.
$30k-40k yearly est. Auto-Apply 48d ago
Collector - Austin
Texas Disposal Systems 4.3
Collections specialist job in Creedmoor, TX
MONDAY - FRIDAY
8:30 AM - 5:30 PM
ON-SITE, NO REMOTE WORK
The Collector works under the direction of the Credit and Collections Manager for collection activity and the credit approval process. The collector is responsible for collection follow-up and for the analysis of collection activity.
DUTIES & ESSENTIAL JOB FUNCTIONS
Collect on a specific portfolio of assigned accounts.
Research and resolve discrepancies and customer charge-backs by working with sales and the customers.
Communicate with customers via phone (a minimum of 20 outbound calls daily) and email on all accounts assigned.
Assist in implementing credit and collection procedures.
Notify accounting of data entry errors that need correction.
Notify sales on account issues as outlined by Policy & Procedure.
Liaise between the customer and sales personnel to resolve customer billing complaints.
Maintain customer accounts and keep them reconciled.
Review the portfolio accounts' unapplied cash report weekly and apply cash to accounts as necessary.
Provide weekly reports on the assigned accounts as directed by the Credit and Collection Manager.
Identify complicated accounts and recommend strategy to manager.
Submit quarterly bad debt write off recommendations to manager.
Provide back-up assistance for Credit and Collection Manager.
File bond claims, liens and intents-to-lien.
Provide internal and external customer service support and respond to requests within 24 hours.
Build and maintain professional relationship with assigned accounts.
Make sufficient outgoing calls on a daily basis to control delinquency with DSO of less than 40 days.
Assist with training new collection staff.
Contact customers regarding NSF checks and if necessary file NSF charge with the County.
Review the collection letter process monthly.
Review daily lock report.
Review the auto pay decline list and contact customers for correct credit card information and payment.
Other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS
High school diploma or equivalent and one year of collections experience in a service- or retail-oriented environment or two years in a customer service-related environment (Preferably call center experience or working within a commercial, correspondence, webchat or billing team or combination of all);
Must be comfortable making outbound phone calls on a daily basis (minimum of 20 calls daily).
Proficiency with the Microsoft Office suite - i.e. Excel, Word, Outlook;
Excellent verbal and written communication skills; and
Excellent organizational skills.
PREFERRED
Associate or College Degree
Three to five years residential and commercial collections experience.
Monday thru Friday 830am to 530pm CST
How much does a collections specialist earn in Austin, TX?
The average collections specialist in Austin, TX earns between $26,000 and $45,000 annually. This compares to the national average collections specialist range of $27,000 to $45,000.
Average collections specialist salary in Austin, TX
$34,000
What are the biggest employers of Collections Specialists in Austin, TX?
The biggest employers of Collections Specialists in Austin, TX are: