Collector jobs in Bowling Green, KY - 931 jobs

Back Consumer Loan Resolution Specialist - Credit Resolution #51-8256 Multiple Locations Apply X Facebook LinkedIn Email Copy Location This position is hybrid. The employee is split between remote and office work on a formalized schedule. Consideration for location will be Bank Plaza - Wheeling, WV, Ellwood City - Ellwood City, PA, Youngstown Main - Youngstown, OH and West Dixie - Elizabethtown, KY. Market Wheeling Work Hours per Week 22.5 Requirements High school diploma or General Education Degree (GED). One year of related experience or training preferred. Job Description SUMMARY: Manages the day-to-day collections of a portfolio of credit lines and consumer and personal loans both secured and unsecured. Maintains a comprehensive knowledge of applicable state and federal regulations relating to collections and ensure that the Bank's policies and procedures are compliant with the same. Prepares files as an account progresses in delinquency and make recommendations to management as to the required action needed to secure possession of our collateral and/or payment of the past due amount. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Initiates outbound and receives inbound phone calls relating to the collection of delinquent accounts. Reduces delinquency, prevents repossessions and/or foreclosure, and minimizes charge offs/charge downs on assigned accounts. Determines reason for non-payment. Completes Skip Trace on accounts to locate customers for which you have not established phone contact to verify phone number, address, place of employment for the maker and co-maker(s) on the account. Reviews all bank systems as needed (FIS/IBS, Image Centre, etc.) to determine the scope of the customer relationship as well as facilitate in the collection of the account. Prepares necessary documentation for modifications, extensions, and file evaluation. Negotiates payment arrangement with borrower(s). Maintains detailed tracking log on all accounts as you work through the collection process. Processes GL and Payment Tickets as applicable when payment is received. Researches and resolve billing and/or payment disputes on assigned accounts. Verifies "Proof of Insurance" for collateralized loans as needed. Orders appraisals when appropriate. Analyzes loan/collateral file to make recommendation for appropriate action. Reviews personal credit and asset reports to make recommendations as to appropriate strategy. Organizes and prepare files to be referred for repossession and/or foreclosure. Makes appropriate file notations for all correspondence and any other events to Intellect system. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Ability to research problem situations and recommend appropriate action. Professional appearance and demeanor, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner. Possess effective organizational skills and ability to handle detail-oriented work with promptness. Ability to work in a fast-paced environment. Full-Time/Part-Time Part-time Area of Interest Credit Administration All Locations Wheeling, West Virginia, United StatesEllwood City, Pennsylvania, United StatesElizabethtown, Kentucky, United StatesYoungstown, Ohio, United States

Schedule: 8am ET to 5pm ET The goal of the Revenue Cycle Billing Specialist is to successfully collect on aging medical insurance claims. Essential Duties and Responsibilities: * File claims using all appropriate forms and attachments * Handle Outbound calls and Maneuver between several different software systems * Research account denials and file written appeals, when necessary. * Evaluate the information received from the client to determine which insurance to bill and attain necessary attachments or supporting documentation to send with each claim. * Ensure the integrity of each claim that is billed. * Document in detail all efforts in CUBS system and any other computer system necessary. * Verify patient information and benefits. Additional Duties and Responsibilities: * Meet specified goals and objectives as assigned by management. * Maintain good working relationships with state and Federal agencies. * Resolve accounts in a timely manner. * Always maintain confidentiality of account information. * Adhere to the prescribed policies & procedures as outlined in the Employee Handbook and Employee Code of Conduct. * Maintain awareness of and actively participate in the Corporate Compliance Program. * Maintain a confidential and orderly remote work area. * Assist with other projects as assigned by management. Educational/Vocational/Previous Experience Recommendations: * High school diploma or equivalent is required. * Formal training in the specialty of Insurance Billing preferred. * Knowledge of all insurance payers preferred. * Ability to effectively work and communicate with patients, co-workers, and management both in person and remote virtual chat environments * Ability to always present oneself in a courteous and professional manner * Ability to stay on task with little or no management supervision * Demonstrate initiative and creativity in fulfilling job responsibilities * Capacity to prioritize multiple tasks using time management and organizational skills. * Proficient PC knowledge and the ability to type 30-40 wpm. Working Conditions: * Remote work from home office, virtual Call Center environment. * Must be able to sit for extended periods of time. We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

Are you passionate about delivering exceptional customer service and solving technical challenges? Join our Service Center team as an Online Banking and Bill Pay Specialist, where you'll provide comprehensive support for our electronic banking systems and ensure every customer receives the highest quality experience. What You'll Do Respond promptly to customer inquiries and concerns via phone and online conversations. Deliver top-tier customer service and technical support for Online Banking and Bill Pay users. Diagnose and resolve technical issues by asking the right questions and providing clear, easy-to-understand solutions. Guide users through hardware and software troubleshooting, with a basic understanding of networking technologies. Set up new Online Banking and Bill Pay users, process applications, and maintain accurate account information. Review system and product reports for accuracy and take appropriate action. Collaborate with internal departments to resolve complex issues. Assist with monthly reporting and serve as backup for other electronic banking products. What We're Looking For High school diploma or equivalent required; associate degree in computer technology or related experience preferred. Banking operations experience and knowledge of electronic banking products are a plus. Exceptional customer service and communication skills. Ability to explain technical concepts in simple terms. Strong problem-solving and analytical abilities. Professional demeanor and interpersonal skills. Ability to work independently under pressure and meet deadlines. Why Join Us? The National Bank of Indianapolis is the city's only locally owned national bank. We take pride in serving our community with personal attention and exceptional service. Our Electronic Banking team ensures clients have secure, reliable access to their accounts and payment services-anytime, anywhere. Just as we invest in our clients, we invest in our people. We've built a workplace employees genuinely appreciate-where you feel respected, supported, and part of something meaningful. We believe in growth from within, open collaboration, and celebrating each other's successes. If you join NBOFI, your voice will matter, your ideas will be valued, and you'll have the tools to thrive both professionally and personally.

This position supports FHN Financial's depository clients by analyzing asset/liability positions and assisting in the measurement and management of depository institutions' interest rate risk. The role combines hands-on A/L modeling, data validation, and clear communication of balance sheet risk insights to internal senior management and clients. Key Responsibilities: Gather client-specific data; prepare, load, and validate inputs in FHN Financial's internal A/L modeling software. Verify the accuracy of model outputs; reconcile discrepancies and document assumptions and findings. Develop a strong understanding of client balance sheet risk and translate model results into clear, actionable insights. Communicate results and recommendations to internal senior management and clients in a concise and professional manner. Produce and maintain reporting and workpapers that support interest rate risk analysis and periodic reviews. Collaborate effectively with internal teams and external clients to support ongoing model cycles, updates, and special analyses. Contribute to process improvements that enhance data quality, efficiency, and client experience. Minimum Requirements: Bachelor's degree in business, finance, economics, or a related field preferred. High proficiency with Microsoft Excel; proficiency with other Microsoft Office applications (Word, PowerPoint) required. Strong analytical, quantitative, and problem-solving skills with high attention to detail. Effective written and verbal communication skills; ability to work directly with various clients (both internal and external). Ability to manage multiple priorities and deliver accurate work within deadlines in an onsite work environment (Memphis, TN office). Preferred Qualifications: 3 to 5 years of experience in bank asset/liability management, interest rate risk, treasury, or financial modeling. Familiarity with A/L or ALM modeling platforms and data reconciliation. Exposure to interest rate risk concepts and metrics (e.g., earnings and economic value sensitivities, shock/stress scenarios). Experience with data analysis tools (e.g., advanced Excel functions; SQL or BI tools a plus). Location: Memphis, TN (Onsite) About the Team: ALM Advisors operates within FHN Financial, a division of First Horizon Bank. The team provides consulting and analytics that support our clients' balance sheet management, interest rate risk assessment, and strategic planning. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Provide labor intensive functions. Skills and knowledge are typically acquired through a High School education or equivalent. Maintain a valid Indiana Driver's License is required. The ability to pass a pre-employment driving physical and the ability to lift, push, and pull items weighing 25 pounds or more is required. May be required and assigned to operate a motor vehicle. Laborer is responsible for tools, equipment, and materials, supplied by the City. Laborer may be assigned to work at rear of City Refuse collection Truck. Perform related duties as assigned. Position Responsibilities Laborer must have the ability to communicate effectively, both written and oral. Qualifications High School Diploma or GED required. Must have a valid Drivers License. Ability to perform the following: straight pulling, pulling hand over hand, reaching above the shoulder, pushing, walking, standing, crawling, kneeling, and repeat bending. Laborer must pass a pre-employment physical. Independent Judgment May be required and assigned to operate a motor vehicle in the performance of duties. Maintain and hold a valid Indiana Drivers License before reporting to work.

At OneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances. Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain. In the role Responsible for high volume collections activities to achieve delinquency goals for an assigned branch Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve account matters Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies REQUIREMENTS: HS Diploma/GED Preferred: Collections or Customer Service experience Bilingual Location:On Site Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Key Word tags Collections, Delinquency, Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit

Essential Duties & Responsibilities Holley, a leader in automotive aftermarket products, has an immediate opening for a Cash Application Specialist. Post payments received through various payment methods Identify and resolve posting issues to ensure posted payments balance Correct payment posting errors Communicate any account payment issues to the Credit Analyst team Review and process refunds and adjustments Prepare daily cash posting and refunds reports Provide support and written documentation as required to support cash application for audits Develop methods and procedures to improve effectiveness and efficiency Relevant Skills and Knowledge: Strong attention to detail with a high level of accuracy Proficiency in Microsoft Excel Aptitude for quickly mastering business systems and tools Professionalism and organization skills Excellent communication skills, both verbal and written Associates degree in Accounting or Business Applications preferred Two years of experience in cash application or related field This position is located at our Bowling Green, KY.

Our Company Pharmacy Alternatives Join our PharMerica team! Our organization is in high growth mode , which means advancement opportunities for individuals who are looking for career progression! This is not a remote opportunity. Applicants must reside in or a commutable distance to Louisville, KY Schedule: Monday - Friday, 8:30am - 5:00pm The ideal candidate will have experience in a healthcare billing environment (pharmacy preferred) and be familiar with online claims processing and Medicaid and Medicare billing practices. We offer: DailyPay Flexible schedules Competitive pay Health, dental, vision and life insurance benefits Company paid STD and LTD Tuition Assistance Employee Discount Program 401k Paid time off Tuition reimbursement Our pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today! Responsibilities The Pharmacy Billing Coordinator II is responsible for the accurate and timely adjudication of all prescriptions, onsite training of new hires as needed, and the maintenance of the pharmacy unbilled as well as performing other clerical duties as assigned. Ensure the accuracy and timely adjudication of resident billing and re-billing through Medicare Part B & D, Medicaid, Hospice, and Private Insurance Plans Daily, weekly, and monthly review and resolution of unbilled claims Review monthly billing statements for facilities to ensure billing accuracy Claim research and resolution Partner with facility contacts when there are issues with claim processing in order to achieve adjudication/payment Advocate for clients as needed Communicate with insurance companies as needed Support for Pharmacy Operations Utilize Framework, Docutrack, and Fusion in order to complete workflow on daily basis Provide onsite training for new hires Assist Implementation Coordinator with integration of new facilities/clients as needed Handle core billing responsibilities with newly gained contracted facilities onboarding with Pharmacy Alternatives Maintain and update the Billing Training Manual Perform other responsibilities as assigned Qualifications High School Diploma/GED required Pharmacy Tech License preferred Excellent customer service and communication skills, both written and verbal Ability to prioritize and meet pre-determined deadlines Must be able to effectively multi-task, be proficient at typing, and have advanced technical skills Experience in healthcare billing environment (pharmacy preferred) Familiarization with online claims processing and Medicaid and Medicare billing practices Proficient with Microsoft Word and Excel required If a current PAL employee, you must: Have 1+ year(s) of billing experience as PAL Core Billing Coordinator Adhere to Pharmacy Alternatives, LLC attendance policy Excel and adhere to core Pharmacy Alternative billing responsibilities Not be on any form of Performance Improvement/Corrective Action Plan About our Line of Business Pharmacy Alternatives , an affiliate of PharMerica, is a specialized pharmacy provider focused on serving individuals with cognitive or intellectual and developmental disabilities (I/DD). Pharmacy Alternatives offers long-term pharmacy solutions specializing in serving special-needs populations who live in intermediate care facilities, waiver homes, group homes, assisted living, supported-living or foster care. Our state-of-the-art approach includes packaging technology specially designed for the population we serve and electronic medication management that helps people live their best lives. For more information, please visit ***************************** Follow us on Facebook and LinkedIn. Salary Range USD $18.00 - $18.50 / Hour

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: PB Billing and Claims Job Summary: The Revenue Cycle Billing Coordinator is responsible for evaluating and managing revenue cycle operations to ensure effective and compliant billing and reimbursement processes. This role designs, executes, and implements billing procedures, oversees program development, and supports continuous improvement initiatives that impact a significant segment of the organization. . KEY RESPONSIBILITIES Assist with designing, planning, and implementing billing procedures and systems to support new and existing services. Provide training and ongoing guidance to staff involved in billing and revenue cycle functions. Promote program growth and scalability to support organizational expansion. Handles claim processing, including payments, adjustments, refunds, denials, and outstanding balances from both patients and insurers. Acts as a point of contact between insurance providers, third-party payers, and administrative staff. Evaluates financial data to detect, reconcile, and resolve trends that lead to incorrect or missing reimbursements. Conducts comprehensive account audits and manages other complex tasks and projects. Performs additional duties as assigned, in accordance with the general scope of the role. TECHNICAL CAPABILITIES Revenue Cycle (Intermediate): Knowledge of the financial process to track patient care from registration and scheduling to the final payment of a balance. Problem Solving (Intermediate): Uses critical thinking and process improvement, identifies root causes, creates future state, coaches and mentors, development of solutions and action plans with a sustainability plan. Applies appropriate tools to address issues. Communication of Results (Intermediate): Communicates results and recommendations to customers in a concise and non-technical format. Clearly states implications and potential next steps. Presents analysis, ideas, and findings using the appropriate data visualization and presentation tools [such as Word, Excel, Tableau, and PowerPoint]. Quality Assurance (Novice): Understands the goal of increasing organizational productivity and individual performance by making the products and services within your work assignments more efficient and more effective. Regulatory Compliance (Intermediate): Demonstrates knowledge of the appropriate rules and regulations and apply them in difficult, stressful and complex situations. Able to interpret and explain rules and regulations that are ambiguous or unclear. Directs others in interpreting rules and regulations on the job and trains others in them. Business Results (Intermediate): Ability to achieve business results while focusing on quality, customer satisfaction, and stewardship. Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. Core Accountabilities: Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance. Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment. Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area. Team Interaction: Provides informal guidance and support to team members. Core Capabilities : Supporting Colleagues:- Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.- Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services:- Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.- Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.- Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.- Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.- Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.- Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation:- Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.- Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.- Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements. Position Qualifications: Responsibilities: Certifications: Work Experience: Relevant Work Experience Experience Level: 3 years Education: High School Diploma or GED (Required) Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

** Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. **Job Description** **Position Purpose:** The position's purpose is to bill customers as quickly and as accurately as possible after receiving all the required documentation. **Primary Duties/Responsibilities:** + Engage with the Technical Customer Advisor to understand when a job has been carried out. + Match manifest with original job request in RPM. Confirm this with the Technical Customer Advisor. + Escalate to Technical Customer Advisor for speedy resolution in the event of issues. + Create and issue the invoice. + Respond to any billing queries (that would first come through the Customer Technical Advisor). **Qualifications** **Education/Experience/Background:** + High School Diploma/GED is required. + Experience of using computer invoicing systems or similar. + Invoicing and/or other financial experience. **Knowledge/Skills/Abilities:** + Sufficient understanding of waste streams, transportation and disposal or the ability to build this understanding. + Very numerate. + High attention to details. + Very organized and efficient. + Knowledge of, or ability to build knowledge of, the hazardous waste business. + Able to work collaboratively across different functions and to secure help from colleagues. **Additional Information** **Benefits:** Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Come join our amazing team and work a hybrid schedule working 11:00am -8:00pm EST! The Sr Escalations Collections Specialist is responsible for providing excellent support by answering questions and offering direction on incoming and outgoing calls. Resolve customer issues as quickly as possible while providing accurate and timely information within company policies and all applicable regulations. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The Senior level in the job family and generally handles highly complex inbound calls, escalated calls and Gapping requirements and support lower-level employees. At this level, the Specialist only occasionally needs to escalate calls to a Team Lead or Supervisor. The target pay for this position is $24.00/hr plus monthly incentive bonus. What you'll do: * Deliver accurate and timely information to callers in a courteous and professional manner, with first-call resolution in all but the most complex issues and in compliance with all applicable regulations. * Refer more complex or complicated calls to qualified team member. * Perform necessary steps to provide call resolution which may include setup and routing of process tasks, email, or phone contact with supporting departments. * Track, follow-up and complete customer call backs to ensure inquiry resolution. * Collect payments whenever appropriate. * Document call details, such as nature of call, customer comments, follow-up dates, etc., in mortgage servicing system. * Research and resolve a wide variety of customer questions/issues. * Resolves and/or addresses complex customer problems or questions. * Knowledge of Fair Debt Collection Practices Act required. * Knowledge of relevant and industry-specific computer software packages preferred. * Strong negotiation skills * Ability to understand moderately complex problems and to collaborate and explore alternative solutions. * Ability to make decisions that have moderate impact on the immediate work unit. * Ability to organize thoughts and ideas into understandable terminology. * Ability to add, subtract, multiply, and divide and to record, balance, and check results for accuracy. * Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly. What you'll need: * High school diploma or equivalent work experience * Two (2) to three (3) years' customer service/call center experience in a high-volume telephone contact environment * Three (3) years or more Mortgage Loan Servicing industry experience Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: * Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. * Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. * Customized training programs to help you advance your career. * Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. * Educational Reimbursement. * Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1

Are you a skilled debater who is passionate about the art of negotiation? Do you possess a natural grit and tenacity that drives you to win? Graceland Portable Buildings is looking for a unique individual for our Asset Recovery Specialist role-someone who is truly energized by the "cat and mouse" of tracking down assets and mastering the art of high-stakes customer arguments. This is not a standard collections role. We need a relentless problem-solver who finds deep satisfaction in seeing a complex, challenging case through to its successful conclusion. If you are a person who enjoys using your grit to turn difficult situations into victories, we want to talk to you. This position offers significant growth opportunities for a top-performing candidate. Requirements Education: Bachelor's degree in Business Administration, Legal Studies, Criminal Justice, Computer Science, Finance, or a related field is highly preferred. Candidates with an Associate's degree coupled with exceptionally relevant experience will also be considered a priority qualification. Additionally, candidates without a degree who possess extensive applicable experience and a professional, team-oriented attitude are strongly encouraged to apply. Experience: 2-4 years of post-collegiate experience in a competitive, performance-driven environment where your success depended on your ability to persuade, negotiate, or investigate (e.g., top-tier sales, debate, loss prevention, claims negotiation). A demonstrable history of meeting or exceeding performance-based goals in a challenging environment. Exceptional verbal command and the ability to confidently lead and control a confrontational conversation. Proficiency in Call Handling, Task Management, Microsoft Office Suite, and NetSuite or a similar CRM/ERP software. Desired Attributes: A Passion for the Argument: You have a genuine passion for the art of debate and persuasion. You view negotiation as a craft and derive satisfaction from skillfully navigating a difficult conversation, overcoming objections, and winning the argument. Unyielding Grit: You are relentless, tenacious, and don't back down from a challenge. You are energized, not discouraged, by difficult people and dead ends. You have a powerful inner drive to see things through to the finish line. Investigative Instinct: You love a good puzzle. You are naturally curious and enjoy the process of digging for information, connecting the dots, and uncovering the solution that others couldn't find. Ethical Integrity: You understand that to win consistently, you have to play by the rules. You operate with a strong ethical compass and within the bounds of the law and company policy.

Phigenics is seeking a candidate with a flexible schedule who is interested in working 20-30 hours on average per month, DURING NORMAL BUSINESS HOURS, in the Chattanooga, TN area. We will train the right person to take on-site readings via a testing instrument (i.e., chlorine, temperature, and pH readings) and collect building water samples to be sent to a lab for cultures. Travel within a 150-mile radius is expected on occasion. The position requires self-motivation and the capacity to work independently. Must have excellent communication abilities and basic computer skills. The job often requires a great deal of walking around client sites, may include climbing stairs or ladders, and may require lifting up to 25 pounds. Once fully trained, the employee may be expected to mentor or train peers to ensure consistent knowledge sharing and team development. High School Diploma or GED required. Some college courses in Chemistry or Biology are a plus. A valid driver's license and an acceptable driving record for at least two years are required. If interested, please submit your resume highlighting your experience and how it directly applies to the above requirements. Employer-matched 401K plan is offered, and mileage reimbursement is available! Phigenics LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Kosciusko County, Indiana. The ideal candidate will be located in Warsaw with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements. Shift: Monday - Friday 11:00AM - 7:00PM Pay Range: $16-$18 * Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement and an incentive bonus of $100 for emergency collection requests fulfilled outside of Indiana DCS business hours. Primary Responsibilities * Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens * Log, order, process and assemble samples for shipping to laboratory * File requisitions, chain of custody forms, and associated paperwork * Courier specimens to drop off location and/or lab * Keep detailed record of client and patient interactions * Travel to third party collection sites to perform site inspections, as needed * Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program. * All other duties as assigned Qualifications * HS diploma or GED, required * 1+ year of experience working directly with customers or patients required * Experience in healthcare, criminal justice, or a similar dynamic field preferred * Ability to perform observed collections and collect biological specimens, required * Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required * Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required * Must own a Smartphone with ability to enable location-tracking * Basic computer skills with the ability to set up applications independently, required * Strong attention to detail with excellent verbal and written communication skills, required * Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations * Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required * Ability to wear scrubs and protective devices (gloves), required Benefits Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.

Job DescriptionCollections Specialist Ready to Drive Your Career Forward? At Circle Logistics, were not just offering a job; were inviting you to embark on a fulfilling career journey. If you're eager for more than the ordinary and want to contribute to a vibrant, growing industry, we want you on our Circle Logistics Team! Why Circle Logistics? We believe in the perfect blend of hard work and having fun. Our competitive compensation and robust benefits package are designed to empower you to excel, thrive, and truly enjoy your life. Every day you come into work, you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team. Who We Are: Circle Logistics is a leading third-party logistics provider committed to delivering on our promises of Unwavering Service, Tailored Communication, and Innovative Solutions. With over a decade of experience, weve evolved from a small team to a thriving company valued at half a billion dollars, fueled by an entrepreneurial spirit. Our team of over 500 talented individuals is passionate about delivering exceptional service, personalized communication, and groundbreaking solutions in a high-energy transportation industry that never sleeps! What Were Looking For: Are you a driven go-getter with GRIT, TENACITY, and an unstoppable desire to WIN? If so, we want to hear from you! Overview: As a Collections Specialist you will work in a fast-paced environment, coordinating our day-to-day shipments and supporting the efforts of our office by providing visibility and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and proactively monitor the movement of freight to ensure customer satisfaction. Responsibilities: Perform collection activities in order to meet current goals and metrics Customer Service Representative for open accounts receivable Review rejected invoices for validity Forward rejected invoices on to the appropriate parties for resolution Verify payment status of outstanding invoices Document interaction with customers Identify collection problems and recommend corrective action for slow/poor-paying customers Make collection calls Prepare and maintain demand letters Resend invoices and customer statements of account as needed or requested Review the cash application report for discrepancies Review unapplied and cash on hold reports and apply appropriately Notify CSR's when they have customers over credit limit Work with CSR's, Brokers, and Customers to bring them within approved credit limits Work with sales representatives to improve collections and customer knowledge of credit, billing and collection policy Perform other special projects and duties as assigned Minimum Qualifications: One year of collections/accounts receivable experience is required College Degree a plus Experience in the transportation industry is preferred Must have excellent communication skills, both verbal and written, with the ability to effectively interface with customers and internal personnel Must be able to multitask and work in a fast-paced environment Proficiency with software programs such as MS products, Excel, Outlook, and Lotus Notes is preferred Must be a team player with high energy, strong organizational, and problem-solving skills Must be able to work with minimal supervision Benefits: Full-time: 40 hours per week Room for advancement in a fast-growing company that promotes from within Paid holidays and paid time off Health, vision, and dental insurance benefits 401(k) Plan Ready to steer your career in a forward-thinking logistics company? Join us at Circle Logistics, where your drive and expertise will help us navigate new opportunities. Apply today, and together, well keep the world moving!

At OneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances. Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain. In the role * Responsible for high volume collections activities to achieve delinquency goals for an assigned branch * Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve account matters * Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities * Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies REQUIREMENTS: * HS Diploma/GED Preferred: * Collections or Customer Service experience * Bilingual Location:On Site Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: * Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances * Up to 4% matching 401(k) * Employee Stock Purchase Plan (10% share discount) * Tuition reimbursement * Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) * Paid sick leave as determined by state or local ordinance, prorated based on start date * Paid holidays (7 days per year, based on start date) * Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Key Word tags Collections, Delinquency, Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

Benefits: 401(k) matching Competitive salary Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Our growing recession-proof business is looking to add a Collections Specialist who is hard working, persistent, enjoys helping people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment. As a valued member of our office team, you will receive a competitive pay rate, with opportunity to learn and grow. Job Description: We are seeking a seasoned Collection Specialist - primarily focused on past due accounts but will be cross-trained to help support other office accounting functions (Invoicing, payment processing, and answering phones). Must have QuickBooks accounting experience. Additional administrative responsibilities such as filing, creating reports, etc. will be part of the responsibilities as well. Hours: Monday - Friday 8:00am to 5:00pm Primary Responsibilities: Collections & Past Due Accounts Cross-trained to assist in other accounts receivable functions as needed or time permits Update various weekly and monthly collections report Address customers and insurance carriers questions as it relates to payments and billing disputes Answering phones Assist Office Manager and CFO with various misc. office administrative duties and routine tasks Work with Owner and GM on special projects as requested Qualifications: Minimum 2+ years of solid collection experience Must also have experience with billing, payment processing, and answering phones Proficient with QuickBooks and GAAP Intermediate Microsoft Office Suite knowledge - Excel Highly Organized and able to multi-task Trustworthy, Friendly, and Personable Dependable & Reliable Normal Working Hours: FT/Monday Friday 8:00am 5:00pm (occasional longer days as needed) Office Location: Near downtown New Albany, IN Benefits: Competitive Salary - commensurate with experience 9 Paid holidays (eligible after 90 days) 2 Personal Days (eligible after 90 days) Birthday off (or 1 day month of birthday) (eligible after 90 days) 2 weeks paid vacation after 1 year (first year pro-rated depending on hire date) 401k w/3% match (eligible after 1 year) Healthcare Options - medical (1/2 of employees medical paid by employer), dental, and vision (ALL eligible after 60 days) Branded apparel Great professional, casual work environment SERVPRO is an equal opportunity employer and never discriminates based on race, age, ethnicity, sexual orientation, ability, veteran status or gender.

PURPOSE The Collection Specialist will be responsible for applying incoming payments to the correct accounts in a timely and precise manner, contacting customers to resolve past due invoices, and negotiating payment arrangements. This role plays a vital role in maintaining the financial stability of the company by managing the timely collection of outstanding accounts receivable, support reconciliation efforts, and helps maintain strong customer relationships while minimizing bad. ESSENTIAL DUTIES Apply incoming payments accurately and promptly to customer accounts, ensuring proper allocation and documentation. Monitor accounts receivable to identify overdue balances and initiate collection activities in accordance with company policies. Contact customers via phone, email, or written correspondence to resolve past due invoices and secure payment commitments. Negotiate payment arrangements and follow up to ensure adherence to agreed-upon terms. Maintain detailed and organized records of all collection activities, communications, and payment arrangements. Collaborate with internal departments to resolve billing discrepancies and disputes. Support month-end and year-end closing processes by providing accurate accounts receivable data and reconciliation support. Contribute to process improvements in collections and cash application workflows. Support financial projects and initiatives as assigned by the supervisor, contributing to cross-functional collaboration and timely execution. PHYSICAL DEMANDS/WORK ENVIRONMENT Working conditions are typical for an office environment Work requires extensive work using a computer Maintain seated posture/position for eight or more hours per day Responsibilities may require evening and weekend work in response to needs of the systems being supported MINIMUM REQUIREMENTS High school diploma or equivalent. 0-2 years of experience in accounts receivable, collections, or cash application preferred. Proficient in Microsoft Excel and accounting software. Strong accuracy and attention to detail in data entry and payment application. A "get things done" and "do more with less" attitude, with a relentless focus on efficiency and results. Strong communication and problem-solving skills for interacting with customers and internal teams. Commitment to continuous learning and skillset development. For internal use only: Admin001

The Patient Billing & Collections Specialist is responsible for the analysis, resolution, and collection of complex self-pay patient accounts, requiring a strong working knowledge of healthcare billing workflows, collections regulations, and financial assistance programs. This role applies critical thinking and independent judgment to evaluate account activity, determine appropriate resolution pathways, and ensure compliance with federal, state, and payer-specific requirements. The Specialist partners closely with Billing, Coding, Financial Counseling, and external vendors to drive timely, accurate account resolution while delivering a high level of patient-centered service. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. * Analyze and resolve complex patient billing and self-pay accounts, including disputes, bankruptcy, probate, financial assistance eligibility, denials, refunds, and bad-debt placement. * Conduct proactive follow-up on outstanding patient balances using multiple communication channels to secure payment, establish payment plans, or determine alternative resolution options. * Apply critical thinking to assess account history, billing accuracy, insurance activity, and regulatory constraints to determine the most appropriate next steps. * Explain billing statements, insurance adjustments, denials, and patient payment responsibility clearly and professionally. * Evaluate Financial Assistance applications for completeness, eligibility, and compliance with organizational policy and regulatory requirements; communicate determinations in a timely manner. * Establish and manage payment plans in accordance with internal policies and vendor guidelines. * Process account adjustments, write-offs, refunds, rebilling, and corrections with a high degree of accuracy. * Collaborate with Billing, Coding, and Financial Counseling teams to ensure accounts are financially cleared and accurately resolved. * Monitor performance and outcomes of self-pay and collection vendors; identify trends, risks, or issues and escalate findings to management. * Maintain accurate, detailed, and compliant account documentation following each account review or patient interaction. * Meet or exceed established productivity, quality, and collection performance goals. * Ensure compliance with HIPAA, Fair Debt Collection practices, and all applicable healthcare billing and collection regulations. * Participate in training initiatives, audits, and continuous improvement efforts. * Perform other duties as assigned. ORGANIZATIONAL RESPONSIBILITIES * Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department-specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. * Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Qualifications * High school diploma or equivalent (Associate degree preferred). * 2+ years of experience in healthcare billing, patient collections, or self-pay account follow-up. * Demonstrated understanding of medical billing processes, insurance claim workflows, and account reconciliation. * Working knowledge of financial assistance and charity care programs, including eligibility guidelines. * Familiarity with medical terminology, CPT/ICD-10 coding concepts, and common payer denial scenarios. * Strong analytical skills with the ability to interpret account data, identify root causes, and resolve billing discrepancies. * Proficiency in Microsoft Office applications (Excel, Word, Teams). * Excellent written and verbal communication skills with the ability to manage sensitive financial conversations professionally and empathetically. * High attention to detail with strong organizational and time-management skills. * Ability to work independently, exercise sound judgment, and meet deadlines.