Billing SpecialistDepartment: Patient Financial Services Location: Cass City, MIHours: Full Time. Days. Full Benefits. Aspire Rural Health System is hiring an Billing Specialist! We're looking for individuals with a positive attitude to join our dedicated team of healthcare professionals committed to delivering the highest quality of service to both our patients and employees. QUALIFICATIONS:
High School education or equivalent
At least 1 year of hospital and/or physician billing or a billing certificate/ associate degree.
Knowledge in UB-04, 1500 billing, CPT Coding, HCPC Coding, ICD-10 Coding and Revenue Coding, Data Processing, Accounts Receivable Collections, Excel, Word, and other office equipment
RESPONSIBILITIES: Responsible for timely and accurate billing of all patient/customer accounts. Ensure accurate and complete information appears on UB 04 and 1500 claims and the electronic billing system. Research and resolve open accounts thoroughly and accurately. Submit appeal letters to insurance companies, follow up on unpaid or incorrectly paid claims, patient phone calls, and correspondence. Prepares accurate account payments and adjustments when indicated on the patient/customer account file. Understand the Rev Codes, CPT, HCPC, and ICD-10 Codes. "
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law
."
$27k-35k yearly est. Auto-Apply 15d ago
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Data collector / Driver
Tsmg
Collector job in Saginaw, MI
Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements
Must have a valid Driver License (driving experience, 1-2 yrs minimum)
Must have parking for a vehicle
Must be authorized to work in the US
Must pass the background check
Enjoys driving, with flexible schedule
Available for a minimum of 3 months
Responsible & Reliable
Good driving skills
Great communication skills
High level of responsibility
General car knowledge
Tech savvy (smartphone and basic apps)
Basic computer skills
Self-motivated and detailed oriented
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
$34k-39k yearly est. Auto-Apply 60d+ ago
Billing Specialist
Glbhc
Collector job in Saginaw, MI
The Billing Specialist I (Entry Level) is responsible for the following tasks including but not limited to submission of timely claims, processing and posting payments, working rejected claims and assisting with billing and payment issues. Researching and working rejections correctly per billing department requirements for immediate resubmission to ensure maximization of revenue collected.
The Billing Specialist II (Senior Level) is expected to accurately process and post payments and rejections and find immediate resolution to billing issues in the department. Acting as a Mentor to the Billing Specialist I and being a team player. The Senior Level will monitor trends and communicate with department on any issues or updates that need to be addressed immediately while ensuring all AR is kept current working with no supervision knowing when and how to handle various situations and the importance of completing them.
The Billing Specialist III (Senior/Certified Level) staff that are certified or have a higher level of education and have additional Assistant/Lead duties assigned are responsible for communicating and performing any duties in that department when needed. This advanced level will work independently and ensure tasks are completed accurately and timely and keep current on changes.
ESSENTIAL JOB DUTIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ensure all claims are submitted for prompt payment. (20%)
Review, batch, and transmit/print claims/statements as assigned in a timely fashion.
Work any rejected files/claims/statements at time of submission to ensure all claims sent were received at Clearinghouse and sent to insurances/patients
2. Maintain AR. (20%)
Monitor the assigned AR to ensure maintenance of a days in AR ratio of less than 90 while maintaining a standard gross collection ratio.
Work collaboratively and proactively with insurance companies and patients to resolve issues that will lead to payment.
Communicate to Manager any backlogged AR.
Ensure credit balances are worked within 60 days.
Process Payments and Rejections. (20%)
Process and post Credit Card, EOB and ERA payment files timely and accurately to ensure we balance deposits to postings for every batch.
Coordinates with other billing staff to ensure all payments/deductibles/copays are posted monthly.
Input CAS codes (including Rejection codes), date and COB information at time of posting and approve secondary claim to ensure claims are transmitted to Secondary Insurances the day after posting.
Responsible for resolving rejected claim issues to ensure payment of claim. (20%)
Ensure all rejected claims are worked in timely fashion.
Research rejections which include calling insurances to help understand what needs to be corrected and follow through on resubmission of claim based of insurance requirements.
Communicate with Manager and staff on claim issues.
Assists department maintaining patient accounts and providing customer service. (20%)
Answer telephone calls from patients and insurance carriers, providing complete and accurate information to resolve any claim related issue in effort to collect payment on services rendered.
Initiate payment plans and review patient account in efforts to obtain payment and clean up all visits on the patient account.
Verify all visits that are outstanding or have credit balance are worked correctly and resolved.
Advise patients of balances that are past due, attempt to obtain payment/set up budget plans and coordinate Collection Agency balances as applicable.
Handle any incoming mail as instructed by Manager.
Act as assistant to other specified positions as assigned. Prepare applications and any other required paperwork in efforts to complete processing of requested documents in a timely manner.
Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice.
MULTI LEVEL MARGINAL JOB DUTIES
Acts as backup to other Specialists as directed by Manager.
Level I: Performs duties as assigned.
Level II: Senior Level Billing Specialist will need to have the advanced skill set and knowledge to review AR and find trends in rejected claims and research why it was rejected and how it can be fixed. Ability to work well with others and train staff while taking the initiative to resolve issues and know who to call and how to follow through. Knowledge of all aspects of the department is required and expectation that they can and will assist Management in following the Billing Department policies. The move to the Senior level will be given to those that are at a higher level of knowledge in the department and are able to work independently to obtain results required by Director.
Level III: Senior Level Specialists with Certifications (CPC, RHIT, RCC or a degree) and/or Assistant Duties are responsible for providing support/assistance to that specified Department. This requires specific knowledge and additional work at this level and the ability to coordinate with staff and work with no supervision understanding the details needed to complete the task accurately and in a timely manner.
REQUIRED JOB SPECIFICATIONS
Education & Experience
Billing Specialist I (Entry Level)
High School Diploma.
Coursework in Medical or Dental Billing OR Minimum of One (1) year of experience in Medical/Dental Billing including: 1) processing and following through on Explanation of Benefits (EOB) and ERA files OR a combination of coursework and experience.
Billing Specialist II (Senior Level)
High School Diploma.
Associates degree in Medical or Dental Billing OR Minimum of two (2) years' required and 3 years' desired experience in Medical/Dental Billing, including: 1) processing and following through on Explanation of Benefits (EOB) and ERA files; 2) experience and understanding of CPT, ICD 10, LCD's, NCD's and modifier use/guidelines; 3) experience working rejected and corrected claims, knowledge of payor guidelines and minimal resubmissions, handling appeals and understanding timely filing limits. Medicaid and Medicare billing experience. OR a combination of coursework and experience.
Billing Specialist III (Senior/Certified Level)
Associate degree and/or Billing Certificates (CPC, RHIT, RCC).
Minimum of three (3) years required and 5 years' desired experience in Medical/Dental Billing, including: 1) processing and following through on Explanation of Benefits (EOB) and ERA files; 2) experience and understanding of CPT, ICD 10, LCD's, NCD's and modifier use/guidelines; 3) experience working rejected and corrected claims, knowledge of payor guidelines and minimal resubmissions, handling appeals and understanding timely filing limits. Medicaid and Medicare billing experience.
Licensure: Level II (Senior Certified) - Certifications (CPC, RHIT, RCC
Knowledge:
Level I: Knowledge of processing and following through on Explanation of Benefits (EOB) and ERA files including payments and Rejections.
Level II &III: Knowledge of CPT, ICD 10, LCD's, NCD's and modifier use/guidelines. In depth knowledge of rejected claims and payor guidelines which includes minimal resubmissions, corrected claim submissions, appeals and understanding timely filing limits. Medicaid and Medicare billing experience is required.
Skills: Strong data entry skills; ability to input a high-volume information accurately. Adept math skills with strong ability to perform reconciliation functions. Organized and detail oriented. Must have good computer skills, proficiency with Outlook, Word, and Excel. Proficient 10 key skills. Bilingual (English/Spanish) preferred. Demonstrates strict adherence to HIPAA guidelines. Expertise in working rejections to resolve issues and obtain timely payment of claims independently. Ability to multi-task and provide a high level of productivity while maintaining accuracy. Must be able to work under pressure. Understand collection process. Desire to learn and master new things, seek help when needed and willingly assist others in time of need. The Senior level will have to show that they have mastered the skills above and are able to move to the next level meeting criteria of next level as described above.
Abilities: Trainable and able to follow specific instructions. Ability to communicate effectively with other staff, patients, and management. Able to work with limited supervision and keep current with all job duties. Senior Level staff must show that they have the ability to move to the next level assisting Director in duties as needed and can work with no supervision and are willing and able to take on more responsibilities in the department. Ability to treat everyone with respect.
Physical Effort: Must be able to sit, stand, and or walk for an entire workday. Must be able to lift, carry, push, pull, and or twist while holding up to 25 lbs. occasionally.
Hours of Work: Full-time. Flexible and varied.
Travel: Extensive local travel between sites. Occasional seminar travel. Mileage and travel reimbursement according to GLBHC travel policy.
PREFERRED JOB SPECIFICATIONS
Education: None
Experience: Experience in Family or Dental Practice.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
$30k-40k yearly est. 15d ago
Billing Specialist
Hart Medical Equipment 3.5
Collector job in Grand Blanc, MI
Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies.
Status: Full Time
Location: Grand Blanc, MI
Hart Medical Equipment offers a competitive salary and benefits package. EOE
SUMMARY: Coordinates insurance and billing related activities associated with the care of service provided to the customers of the company.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Enter charges accurately and expeditiously to ensure proper records handling and fast payment responses.
Initiate private pay collections after insurance cancellation, denial or other issue.
Obtaining referrals and pre-authorizations as well as eligibility and verification of benefit when required.
Preparing, reviewing, and transmitting claims using billing software, including electronic and paper claim processing.
Following up on unpaid claims within standard billing cycle timeframe.
Checking each insurance payment for accuracy and compliance with contract discount.
Identifying and billing secondary or tertiary insurances.
Maintain accuracy of tables as well as inform management with rate changes.
Check to see if claims remain unpaid and follow up with patients and insurance companies to determine the cause of the delay and to keep the billing cycle on track.
Look into claims that are denied and research how to modify the claim to ensure it is processed correctly at maximum reimbursement.
Answer inquiries made by patients, insurance companies, or fellow employees regarding assigned accounts, the billing process or the appeals process. This includes reviewing for accuracy, completeness, and obtaining missing information.
Maintain complete understanding and knowledge of all reimbursement requirements for assigned payer as well as general knowledge for payers outside of those assigned.
Communicate policy changes/issues to management so information can be communicated out to other areas of company.
Liaise between payers/provider representatives when necessary.
Uphold positive attitude towards tasks and co-workers, as well as a commitment to teamwork throughout the billing team and the organization.
Serves as troubleshooter for accounts receivable problems and as back-up troubleshooter for complete system.
Other duties as requested by Management.
QUALIFICATIONS
To perform this job successfully, an individual must be professional, proactive and positive with internal and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
High school diploma or general education degree (GED).
Minimum of six (6) months in a medical related field and/or training; or equivalent combination of education and experience.
Skills & Abilities
Excellent interpersonal, written and verbal communication skills.
Attention to detail
Good data entry skills
Proficiency with computers, with strong typing skills.
Good organization skills
Language Skills
Proficient English (verbal, written)
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. All employees are required to work in a safe manner.
WORK ENVIRONMENT
The work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office environment
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at **********************************************
IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law.
$32k-44k yearly est. Auto-Apply 36d ago
Account Specialist
DTS Fluid Power 3.6
Collector job in Saginaw, MI
Applied Industrial Technologies is currently seeking an Account Specialist to join our team. In this role, you'll get to flex your muscles by planning, implementing, and executing target industry marketing programs. You'll help bring it all together as you call on engineers, maintenance, purchasing and others using your consultative selling approach to learn about your customers' applications and needs.
Along the way, you'll receive some of the industry's best benefits, unrivaled career development opportunities, and be a part of the best team in the industry. If you think you have what it takes we'd love to hear from you - apply today!
Responsibilities:
Perform a day to day review and processing of requisitions as assigned.
Perform data order entry into AIT's and customer's systems to obtain quotes, issue purchase orders, and maintain the blanket purchase orders for the relevant business.
Evaluate and resolve changes in part numbers through MSSR function, manufacturers or changes to fit, form, and function. Work with customer personnel to obtain approval of changes prior to material receipt. Notify customer of items that are obsolete or discontinued.
Continually identify duplicate stock codes or product.
Maintain lead times for those items on the look ahead.
Work with service centers to collect information on weekly backlog and past due reports.
Work with service centers and customers to expedite orders.
Provide product sourcing assistance and continually pursue products within our scope of supply.
Address specific problems as they relate to notifications.
Work directly with warehouse personnel and service centers to resolve receiving issues
Resolve, monitor, and track all product warranty issues with the service center.
Track cost savings achieved by Applied and documented value add to our customers.
POSITION REQUIREMENTS
The ideal candidate will possess the following experience, traits, and skills as they join our team and help move us to the next level.
Equivalent to bachelor's degree in business, sales or marketing related fields
3 to 5 years' industry related work experience.
Proven experience in developing new business, building repeat business, and managing a sales territory
Relationship-building skills at all levels with customers and prospect organizations
Hands-on product demonstrations for customers and prospects; mechanical aptitude
Valid driver's license and satisfactory driving record are essential
Preferred:
Experience in a related field of Applied product - bearings, power transmission components, fluid power, general industrial supplies, etc.
Desired characteristics:
Self-starter, self-motivated, and willing to take on tasks of all types to get the job done
#LI-SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$39k-60k yearly est. Auto-Apply 24d ago
Account Representative
Wright Agency-Farm Bureau Insurance 4.2
Collector job in Saint Louis, MI
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION: At Wright Agency - Farm Bureau Insurance, we are looking for a motivated Account Representative who is eager to contribute to the continued success of our agency. In this role, youll engage directly with customers to understand their unique situations, offer coverage solutions that provide real value, and support them with excellent service throughout the process. Your enthusiasm for helping people and your focus on growth will make you a strong fit for our team.
This is a great opportunity for someone who enjoys sales, values meaningful connections, and is committed to professional development. Those who excel will find opportunities to take on greater responsibility and advance within the agency.
RESPONSIBILITIES:
Prospect and connect with potential customers to expand the agencys reach.
Provide clear explanations of insurance options, helping customers make informed decisions.
Nurture long-term relationships through consistent follow-up and customer care.
Manage customer files accurately and handle policy servicing needs.
QUALIFICATIONS:
Confident communicator with strong relationship-building skills.
Background in sales or customer service is preferred but not required.
Self-motivated, goal-oriented, and eager to achieve results.
Organized and able to manage multiple tasks effectively.
Currently licensed applicants preferred.
$52k-62k yearly est. 2d ago
Financial Account Representative State Farm Agent Team Member
Lori Harrison-State Farm Agent
Collector job in Bay City, MI
Job DescriptionBenefits:
Bonus based on performance
Company parties
Competitive salary
Flexible schedule
Paid time off
Parental leave
Training & development
ROLE DESCRIPTION:
As a Financial Account Representative State Farm Agent Team Member with Lori Harrison - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
QUALIFICATIONS:
Bachelor's degree in finance, economics, accounting, or a related field.
Must be able to obtain relevant financial service licenses.
Proven experience working as a financial services representative.
Sound knowledge of financial legislation.
Proficiency in Microsoft Office applications.
Strong mathematical skills.
Excellent analytical, organizational, and problem-solving skills.
Effective communication skills.
Exceptional customer service skills.
Successful track record of meeting sales goals/quotas preferred
BENEFITS:
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Health benefits
Profit sharing
Growth potential/Opportunity for advancement within my office
$34k-50k yearly est. 2d ago
Account Representative - State Farm Agent Team Member
Brent Mishler-State Farm Agent
Collector job in Bay City, MI
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Brent Mishler - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$34k-50k yearly est. 5d ago
Account Representative - State Farm Agent Team Member
Jon Laporte-State Farm Agent
Collector job in Bay City, MI
Job DescriptionBenefits:
License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Jon Laporte - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$34k-50k yearly est. 7d ago
Billing Specialist
Great Lakes Bay Health Centers 4.3
Collector job in Saginaw, MI
The Billing Specialist I (Entry Level) is responsible for the following tasks including but not limited to submission of timely claims, processing and posting payments, working rejected claims and assisting with billing and payment issues. Researching and working rejections correctly per billing department requirements for immediate resubmission to ensure maximization of revenue collected.
The Billing Specialist II (Senior Level) is expected to accurately process and post payments and rejections and find immediate resolution to billing issues in the department. Acting as a Mentor to the Billing Specialist I and being a team player. The Senior Level will monitor trends and communicate with department on any issues or updates that need to be addressed immediately while ensuring all AR is kept current working with no supervision knowing when and how to handle various situations and the importance of completing them.
The Billing Specialist III (Senior/Certified Level) staff that are certified or have a higher level of education and have additional Assistant/Lead duties assigned are responsible for communicating and performing any duties in that department when needed. This advanced level will work independently and ensure tasks are completed accurately and timely and keep current on changes.
ESSENTIAL JOB DUTIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Ensure all claims are submitted for prompt payment. (20%)
* Review, batch, and transmit/print claims/statements as assigned in a timely fashion.
* Work any rejected files/claims/statements at time of submission to ensure all claims sent were received at Clearinghouse and sent to insurances/patients
* 2. Maintain AR. (20%)
* Monitor the assigned AR to ensure maintenance of a days in AR ratio of less than 90 while maintaining a standard gross collection ratio.
* Work collaboratively and proactively with insurance companies and patients to resolve issues that will lead to payment.
* Communicate to Manager any backlogged AR.
* Ensure credit balances are worked within 60 days.
* Process Payments and Rejections. (20%)
* Process and post Credit Card, EOB and ERA payment files timely and accurately to ensure we balance deposits to postings for every batch.
* Coordinates with other billing staff to ensure all payments/deductibles/copays are posted monthly.
* Input CAS codes (including Rejection codes), date and COB information at time of posting and approve secondary claim to ensure claims are transmitted to Secondary Insurances the day after posting.
* Responsible for resolving rejected claim issues to ensure payment of claim. (20%)
* Ensure all rejected claims are worked in timely fashion.
* Research rejections which include calling insurances to help understand what needs to be corrected and follow through on resubmission of claim based of insurance requirements.
* Communicate with Manager and staff on claim issues.
* Assists department maintaining patient accounts and providing customer service. (20%)
* Answer telephone calls from patients and insurance carriers, providing complete and accurate information to resolve any claim related issue in effort to collect payment on services rendered.
* Initiate payment plans and review patient account in efforts to obtain payment and clean up all visits on the patient account.
* Verify all visits that are outstanding or have credit balance are worked correctly and resolved.
* Advise patients of balances that are past due, attempt to obtain payment/set up budget plans and coordinate Collection Agency balances as applicable.
* Handle any incoming mail as instructed by Manager.
* Act as assistant to other specified positions as assigned. Prepare applications and any other required paperwork in efforts to complete processing of requested documents in a timely manner.
Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice.
MULTI LEVEL MARGINAL JOB DUTIES
* Acts as backup to other Specialists as directed by Manager.
* Level I: Performs duties as assigned.
* Level II: Senior Level Billing Specialist will need to have the advanced skill set and knowledge to review AR and find trends in rejected claims and research why it was rejected and how it can be fixed. Ability to work well with others and train staff while taking the initiative to resolve issues and know who to call and how to follow through. Knowledge of all aspects of the department is required and expectation that they can and will assist Management in following the Billing Department policies. The move to the Senior level will be given to those that are at a higher level of knowledge in the department and are able to work independently to obtain results required by Director.
* Level III: Senior Level Specialists with Certifications (CPC, RHIT, RCC or a degree) and/or Assistant Duties are responsible for providing support/assistance to that specified Department. This requires specific knowledge and additional work at this level and the ability to coordinate with staff and work with no supervision understanding the details needed to complete the task accurately and in a timely manner.
REQUIRED JOB SPECIFICATIONS
* Education & Experience
* Billing Specialist I (Entry Level)
* High School Diploma.
* Coursework in Medical or Dental Billing OR Minimum of One (1) year of experience in Medical/Dental Billing including: 1) processing and following through on Explanation of Benefits (EOB) and ERA files OR a combination of coursework and experience.
* Billing Specialist II (Senior Level)
* High School Diploma.
* Associates degree in Medical or Dental Billing OR Minimum of two (2) years' required and 3 years' desired experience in Medical/Dental Billing, including: 1) processing and following through on Explanation of Benefits (EOB) and ERA files; 2) experience and understanding of CPT, ICD 10, LCD's, NCD's and modifier use/guidelines; 3) experience working rejected and corrected claims, knowledge of payor guidelines and minimal resubmissions, handling appeals and understanding timely filing limits. Medicaid and Medicare billing experience. OR a combination of coursework and experience.
* Billing Specialist III (Senior/Certified Level)
* Associate degree and/or Billing Certificates (CPC, RHIT, RCC).
* Minimum of three (3) years required and 5 years' desired experience in Medical/Dental Billing, including: 1) processing and following through on Explanation of Benefits (EOB) and ERA files; 2) experience and understanding of CPT, ICD 10, LCD's, NCD's and modifier use/guidelines; 3) experience working rejected and corrected claims, knowledge of payor guidelines and minimal resubmissions, handling appeals and understanding timely filing limits. Medicaid and Medicare billing experience.
* Licensure: Level II (Senior Certified) - Certifications (CPC, RHIT, RCC
* Knowledge:
* Level I: Knowledge of processing and following through on Explanation of Benefits (EOB) and ERA files including payments and Rejections.
* Level II &III: Knowledge of CPT, ICD 10, LCD's, NCD's and modifier use/guidelines. In depth knowledge of rejected claims and payor guidelines which includes minimal resubmissions, corrected claim submissions, appeals and understanding timely filing limits. Medicaid and Medicare billing experience is required.
* Skills: Strong data entry skills; ability to input a high-volume information accurately. Adept math skills with strong ability to perform reconciliation functions. Organized and detail oriented. Must have good computer skills, proficiency with Outlook, Word, and Excel. Proficient 10 key skills. Bilingual (English/Spanish) preferred. Demonstrates strict adherence to HIPAA guidelines. Expertise in working rejections to resolve issues and obtain timely payment of claims independently. Ability to multi-task and provide a high level of productivity while maintaining accuracy. Must be able to work under pressure. Understand collection process. Desire to learn and master new things, seek help when needed and willingly assist others in time of need. The Senior level will have to show that they have mastered the skills above and are able to move to the next level meeting criteria of next level as described above.
* Abilities: Trainable and able to follow specific instructions. Ability to communicate effectively with other staff, patients, and management. Able to work with limited supervision and keep current with all job duties. Senior Level staff must show that they have the ability to move to the next level assisting Director in duties as needed and can work with no supervision and are willing and able to take on more responsibilities in the department. Ability to treat everyone with respect.
* Physical Effort: Must be able to sit, stand, and or walk for an entire workday. Must be able to lift, carry, push, pull, and or twist while holding up to 25 lbs. occasionally.
* Hours of Work: Full-time. Flexible and varied.
* Travel: Extensive local travel between sites. Occasional seminar travel. Mileage and travel reimbursement according to GLBHC travel policy.
PREFERRED JOB SPECIFICATIONS
* Education: None
* Experience: Experience in Family or Dental Practice.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
$31k-36k yearly est. 15d ago
Account Representative - State Farm Agent Team Member
Robert Boerner-State Farm Agent
Collector job in Midland, MI
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Company parties
Opportunity for advancement
Paid time off
ROLE DESCRIPTION: As an Account Representative for Robert Boerner Insurance & Financial Services Inc., you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$34k-49k yearly est. 9d ago
Medical Billing Specialist
Hamilton Community Health Network 3.4
Collector job in Flint, MI
This position is responsible for billing patient services covered by Medicaid, Medicare, and other third-party payers. This position functions as a liaison between patients, third-party payers, physicians, clinics, and HCHN staff regarding billing. Works under the direction of the Director of Revenue Cycle Management or designee who assigns diverse billing duties and responsibilities.
General responsibilities
Able to perform accounts receivable collection activities timely and accurately including prioritizing subtasks.
Utilize monthly aging accounts receivable reports to follow up on unpaid claims aged over 30 days.
Accurately post all insurance payments by line item.
Communicates practice management system issues with the Billing Supervisor to ensure claims are processed accurately and timely*
Collects on outstanding claims from third-party payers according to department benchmarks.
Works on special billing projects as assigned by the Billing Supervisor in conjunction with other billing responsibilities.
Contact appropriate departments and eligibility systems to obtain necessary information for billing purposes.
Responds efficiently and accurately to denials received. Ensures necessary information is obtained and resubmitted as quickly as possible.
Documents the practice management system to reflect the current billing status of each patient account to ensure an audit trail of all account activity.
Accurately documents reasons for denials that cannot be re-billed, and communicates such information to Billing Supervisor for follow-up.
Processes patient, payer, and employee interactions within the guidelines set for the department.
Responds professionally and timely to patient calls and third-party payer calls.
Meets professional behavior expectations as evidenced by compliance with the following standards:
Meets all attendance and punctuality requirements to ensure proper coverage and quality service
Professional and appropriate dress as required by the position
Demonstrates an ability to resolve interpersonal and professional conflicts appropriately
Ability to formulate decisions and make judgments that are demanding and interpretative
Keeps all matters related to the organization confidential in compliance with confidentiality policy
Performs other duties as assigned related to revenue cycle management.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear.
The employee frequently is required to stand, walk, sit; use hands to handle or feel; reach with hands and arms; and stoop, kneel, or crouch.
The employee may occasionally lift and/or move up to 25 pounds.
Specific vision requirements include the ability to see at close range.
Fine hand manipulation.
Qualifications
Education and/or Experience
Required:
High school diploma
Minimum of four (4) years experience working Accounts Receivables
Must know medical terminology
Must have knowledge of outpatient billing procedure for third party payers, medical terminology, CPT coding, ICD9 coding, and completing UB92 and HCFA claim forms
Computer experience is essential, including, but not limited to practice management software, word processing, and spreadsheet applications.
Experience in filing claim appeals with insurance companies to ensure maximum entitled reimbursement.
Preferred:
CCS or CPC certification
Some college or other technical school training
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to maintain confidentiality in all matters.
Ability to resolve interpersonal and professional conflicts appropriately.
Ability to formulate decisions and make judgments that are demanding and interpretative.
General computer proficiency.
Proficient in Medical terminology.
Ability to type 30 wpm and use 10-key adding machine.
Ability to provide excellent customer service.
Ability to communicate effectively with diverse populations.
$32k-39k yearly est. 19d ago
Account Representative - State Farm Agent Team Member
Brad Martin-State Farm Agent
Collector job in Kawkawlin, MI
Job DescriptionBenefits:
Hiring bonus
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$34k-50k yearly est. 25d ago
Account Representative
Emil Rummel Insurance Agency
Collector job in Caro, MI
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
ABOUT OUR AGENCY:
We are not your typical insurance agency. At the Emil Rummel Agency, we strive to exhibit a family-like culture and environment. We are growth-minded and are focused on building strong relationships. We go above-and-beyond for our clients, and for each other as a team. We expect a lot, but in return, we give you the tools to succeed professionally. The Emil Rummel Agency is a family-owned company that has survived and thrived for four generations and is poised for growth.
ROLE DESCRIPTION:
We are seeking a motivated and positive customer-focused Office Representative to join our insurance agency. In this role, you will deliver exceptional service to our clients and prospects through phone, email, text, or in-person interactions. You will manage customer policies, providing consultative support while expanding and servicing existing coverage. This position offers opportunities to take on leadership roles and build relationships that can lead to referral business. This role will focus on business with our commercial accounts.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers, as needed.
Respond to inquiries from commercial clients, following established procedures and meeting insurance company and agency standards.
Engage commercial clients in policy reviews, address endorsements, upselling, and coverage adjustments as needed.
Ensure all client information is current, documenting updates in the agency management system.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
REQUIREMENTS:
Interest in marketing products and services based on customer needs
Excellent time management and organizational skills
Analytical problem-solving abilities
Effective communication and customer service skills
Ethical conduct and professionalism
Team-oriented mindset
Property/Casualty insurance license (must obtain within 90 days of start date)
Don't take our word for it - hear what our current employees have to say!
I have never worked for a company who treats us so well. They care about us and thank us daily! I am very proud and feel honored to work for the Rummel Agency.
Ive never felt more valued and appreciated as an employee. Our contributions are recognized, voices are heard, and growth is supported. The culture here fosters mutual respect and collaboration, and that makes a real difference in how I show up every day. Knowing the work I do matters, and that Im part of a team that respects and invests in each other is what keeps me motivated and proud to be here. When leadership invests in both the well-being of employees and the satisfaction of customers, it creates a space where people thrive. It's rewarding to be in an environment where empathy, respect, and purpose drive everything we do!'
Emil Rummel Agency truly cares about their employees, they know family is important and never hesitate to let you do what you need to for your family. They also support personal growth and encourage you to be your best.
I love working at the Rummel Agency is because of the incredible management team I work with. Theyre supportive, communicative, and genuinely care about both our clients and our team. Its empowering to work in an environment where leadership leads by example and encourages growth, collaboration, and positivity every day. I cherish the team atmosphere we have. Everyone is supportive and always willing to help each other out. Its energizing to be part of a group that communicates well, celebrates wins together, and lifts each other up during challenges. It makes coming to work something I look forward to every day.
I work here because the people are super supportive and really want to see you grow, both on the job and personally. The pay and benefits are great too, which just shows the company values the work we do.
If you want a join a supportive team with a positive, respectful culture and environment, apply today!
$34k-50k yearly est. 5d ago
Account Representative - State Farm Agent Team Member
Mike Leahy-State Farm Agent
Collector job in Village of Clarkston, MI
Job DescriptionBenefits:
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Mike Leahy - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist clients with policy applications and renewals.
Handle client inquiries and provide timely responses.
Maintain accurate records of client interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$33k-50k yearly est. 16d ago
Account Representative - State Farm Agent Team Member
Tony Volante-State Farm Agent
Collector job in Village of Clarkston, MI
Job DescriptionBenefits:
Salary PLUS Commission
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Tony Volante - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist clients with policy applications and renewals.
Handle client inquiries and provide timely responses.
Maintain accurate records of client interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$33k-50k yearly est. 8d ago
Account Representative - State Farm Agent Team Member
Nicholas Horvath-State Farm Agent
Collector job in Oxford, MI
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Youll be joining a family-friendly agency where work and life balance go hand in hand. The agents wife is part of the team, and their kids often stop by, creating a welcoming and genuine atmosphere. Since opening in 2015, the agency has embraced a work hard, play hard mentalityoffering great incentives for meeting goals while also valuing your weekends and encouraging you to enjoy them fully. Youll have the chance to represent the community alongside a team thats supportive, motivated, and proud of the work they do.
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Nicholas Horvath - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
Job Description
The Billing Specialist will provide day-to-day billing and administrative support across all departments of our electrical utility contracting company. This role is responsible for preparing and processing customer invoices, reviewing job cost and time data, ensuring accurate and timely billing, and maintaining compliance with contract and customer requirements. The Billing Specialist will work closely with project managers, field operations, and accounting to resolve discrepancies and support efficient revenue cycles. Experience in utility or construction billing is strongly preferred, as this position will play a key role in supporting project financial accuracy and maintaining strong relationships with customers and internal stakeholders.
Key Responsibilities
· Compile and verify supporting documentation, including time sheets, equipment logs, and field reports
· Reconcile job cost data with billing to ensure accuracy and contract compliance
· Work closely with project managers, field supervisors, and operations teams to resolve billing discrepancies
· Monitor unbilled work in progress (WIP) and assist with timely conversion to revenue
· Maintain organized billing files and audit-ready documentation
· Support month-end close by providing billing schedules, revenue support, and reporting
· Assist accounts receivable with collections support and invoice follow-up as needed
Qualifications
· 2+ years of billing, accounting, or administrative experience (construction or utility industry preferred)
· Experience with construction or utility billing formats (T&M, unit rates, storm billing, etc.)
· Strong attention to detail and ability to manage high-volume, fast-paced billing environments
· Proficiency with accounting and job cost systems (e.g., Spectrum, QuickBooks, or similar)
· Ability to handle sensitive information with confidentiality and professionalism.
Job Posted by ApplicantPro
$30k-40k yearly est. 6d ago
Account Representative - State Farm Agent Team Member
Steve Vanells-State Farm Agent
Collector job in Saint Johns, MI
Job DescriptionJoin Our Dynamic Team at State Farm! Are you ready to embark on a rewarding career where you can unleash your outgoing personality and passion for helping others? Look no further! We are seeking enthusiastic individuals to join our vibrant office culture as Agent Team Members with a State Farm independent contractor agent.
Why Join Us?
At our office, we're not just about work we're about creating an environment where you can thrive, have fun, and grow both personally and professionally. Here's what we offer:
Exciting Office Environment: Our office is a lively hub where collaboration and camaraderie flourish. You'll be working in a fun-filled atmosphere where laughter is encouraged, and friendships are formed.
Rewarding Compensation Package: We believe in recognizing your hard work and dedication. In addition to competitive hourly pay, you'll have the opportunity to earn commission and bonuses, rewarding you for your efforts in helping customers find the right insurance solutions. We also offer a 401k plan to help prepare for your future.
Work-Life Balance: We understand the importance of maintaining a healthy balance between work and personal life. That's why we offer you flexibility and generous paid time off, including vacation and personal/sick days, ensuring you have the opportunity to pursue your passions outside of the office.
Endless Growth Opportunities: Your success is our priority. With us, you'll have access to a clear path for advancement within our agency. Whether you're aiming for leadership roles or seeking professional development opportunities, we'll support you every step of the way.
Responsibilities You'll Love:
As an Agent Team Member, you'll be at the forefront of our customer-centric approach, providing exceptional service and guidance to our clients. Here's what you'll be doing:
Building Lasting Relationships: Connect with customers on a personal level, establishing trust and rapport while understanding their unique needs.
Educating and Advising: Use a consultative approach to educate customers about insurance options, ensuring they have the coverage that meets their specific requirements.
Driving Growth: Develop leads, schedule appointments, and identify opportunities to promote our products and services, making a positive impact on our business and the lives of our customers.
Qualifications We're Looking For:
Passion for Helping Others: If you're a people person who thrives on making meaningful connections, you'll fit right in!
Communication Skills: Whether it's written, verbal, or listening, effective communication is key to success in this role.
Detail-Oriented and Proactive: You're someone who pays attention to the little things and takes initiative to solve problems before they arise.
Team Player: Collaboration is at the heart of our office culture. We're looking for individuals who work well within a team environment.
Current Property & Casualty and/or Life & Health License: Must have or be willing to obtain.
Prior State Farm / insurance experience: Preferred, but not required.
If you're ready to embark on a fulfilling career where you can make a difference while having a blast, we want to hear from you! Take the first step by completing our application, and let's explore the exciting opportunities awaiting you at our State Farm agency. We can't wait to welcome you to our team!
If this sounds like the perfect fit for you, don't wait! Apply now and kickstart your journey with us!
The average collector in Bridgeport, MI earns between $26,000 and $47,000 annually. This compares to the national average collector range of $27,000 to $44,000.