Job Description
Build a strong
Foundation
both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!
We offer the following:
A commitment to promote from within
Training and mentorship programs
Tuition reimbursement and scholarship opportunities
Reward and recognition culture
Competitive Pay
Flexible schedules- day, night and evening shifts
Free meal each shift
Eligibility to accrue paid vacation time
Career advancement and professional development opportunities
Medical benefits
Health and Wellness programs
401K plan with 6% match
PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
The responsibilities of the team member will include:
Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
Preparation of products.
Maintaining quality of product.
Monitoring all service equipment.
Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
Champions recognition and motivation efforts
Requirements
The ideal candidates must want to have fun serving great food to our customers!
Must be at least 16 years of age
Accessibility to dependable and reliable transportation
Excellent communication skills, management/leadership and organizational skills.
Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
Attendance and Punctuality a must
Operating of cash register as needed and making change for other cashiers.
Basic Math skills
Complete training certification
Enthusiasm and willingness to learn
Team player
Commitment to customer satisfaction
Strong work ethic
$25k-31k yearly est. 6d ago
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Collector
Stenger & Stenger PC 3.5
Collector job in Grand Rapids, MI
Job Description
About Us:
Stenger & Stenger, founded in 1994 in Grand Rapids, MI, is a fast-growing, dynamic law firm specializing in creditors' rights across 9 states. Our mission is to provide the highest quality legal services while ensuring fair and compassionate resolutions for consumers. Our success is driven by the highly effective use of legal remedies by dedicated and motivated team members. The firm offers a friendly, fast-paced work environment and is committed to facilitating professional growth for top talent in our collaborative, supportive, and technology-driven workplace. Our vision of setting the bar together through compliant, effective legal collections is done through our core values of:
Hard Work
Innovation
Teamwork
Performance
Excellence
About the Role:
We are seeking an experienced collector located in the greater Grand Rapids Metro area to join our growing team in retail consumer collections. If you enjoy working on a team in a fast-paced environment and have an interest in leveraging the latest in technology, the firm could be a good fit for you. Our Collectors enjoy an excellent performance-based incentive compensation program in addition to hourly rates commensurate with individual experience. As a Collector at the Firm, your primary duties will include:
Handling inbound and outbound collections calls efficiently and effectively
Effectively analyzing customer accounts making sound decisions regarding repayment
Drive revenue by collecting payment-in-full and establishing repayment plans
Maintain and update customer files accurately
Closely follow collections scripts to ensure client expectations
Record all customer payments accurately
Notate all customer conversations and circumstances accurately
Interact effectively with all internal and external customers
Abide by all rules and regulations established by the FDCPA, FCRA and all state laws
Our most successful team members share the following background and skills:
At least 2 years of experience in consumer debt collection
Bilingual (English/Spanish) Preferred
Excellent active listening, written and verbal skills
Determination to meet or exceed individual goals
Strong customer service skills
Exceptional negotiation skills
Independent thinking and practical problem solving
Why Join Us?
At Stenger & Stenger, P.C., we foster a culture of collaboration and innovation, offering numerous opportunities for growth and development. Our team values dependability, strong work ethic, and a passion for achieving positive outcomes for our clients. We also offer:
Competitive compensation
Health, dental, and vision benefits after 90 days
401k retirement plan after 6 months of service
Paid holidays and generous time off
Firm provided life and disability insurance
Employee Assistance Program to help navigate life's challenges
$40k-49k yearly est. 15d ago
Customer Service-Entry Level
Innovative Client Connections
Collector job in Holland, MI
ICC West, Inc. is a marketing firm that recently opened in Holland, MI and specializes in marketing programs for our client's products and services. The client base for ICC West has expanded to leaders in Satellite Television and Consumer Electronics. With the unveiling of our solidified and effective marketing program branched from our corporate office in Grand Rapids, MI. ICC West, Inc. has developed an undeniably powerful presence in some of the world's largest chain retailers in a short amount time.
Job Description
ENTRY LEVEL~ FILLING IMMEDIATELY!!!
Degree...No Experience? Experience... No Degree?
FULL PAID TRAINING PROVIDED!
CUSTOMER SERVICE
MARKETING
CAMPAIGN DEVELOPMENT/ PR ADVERTISING
MANAGEMENT / ASSISTANT MANAGEMENT
We are looking for people with potential and an ambitious drive, rather than experience, to aggressively expand in the area!
We have an aggressive expansion plan laid out and are looking to find a person who would love to work in a, fun, competitive, positive-minded environment.
We do not do telemarketing, residential sales, door to door, B2B, or cold calling! We offer a guaranteed hourly base pay plus commission with bonuses available.
Qualifications
Who We're Looking For:
You can be ENTRY LEVEL or experienced.
You must possess people skills.
You must have good work ethic.
You must be confident you'll be successful, just waiting for a career opportunity where you can prove yourself.
No Experience Necessary!
To schedule an interview this week with our hiring manager please submit your resume to the above email address!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$25k-32k yearly est. 1d ago
Medical Billing Specialist
Orthopaedic Associates of Michigan 3.8
Collector job in Grand Rapids, MI
Title: Medical Billing Specialist
Location: 1111 Leffingwell Ave. NE, Grand Rapids, MI 49525 (Candidates must live in Michigan or plan to relocate.)
Hours: Typical schedule is 8:00AM-5:00PM, Monday-Friday (After training, there is the potential to work 4 10's)
Work Environment: Remote (Will be expected to report to above address for training and come onsite for meetings as requested.)
About Us
Orthopaedic Associates of Michigan (OAM) is proud to be West Michigan's most established orthopaedic practice. Our physicians and team members provide exceptional, individualized care for patients of all ages. As the most comprehensive independent provider of musculoskeletal care in the region, we provide total care from diagnosis, to treatment, and all the way through rehabilitation.
Patients at OAM will have access to our Specialized Surgeons, Physical and Occupational Therapists, MRI and X-ray services, and orthopaedic bracing. Patients are also able to receive care from our Bone Health Clinic, OAM Now Urgent Orthopaedic Care Clinic, and Surgery Center at MidTowne - all of which are committed to optimizing their treatment outcomes.
Our teams work together to maximize and adjust treatment quickly and easily, resulting in a smoother, faster recovery for patients. From neck to toe, and from traumatic injuries to chronic conditions, patients will receive compassionate care that will allow them to embrace their full potential. Patient goals are our goals - we will restore their health so they are functioning as fully as possible in the activities they love at home, work, and in everyday life.
Position Summary
As the Billing Specialist at OAM, you will be responsible for managing the administrative responsibilities of billing insurance and processing payments for the practice, which includes office visits, surgeries, injections, x-rays, etc.. You will work closely with patients and third-party billers to ensure that all claims have been processed correctly and paid in a timely matter. A detail-oriented and analytical mindset will be key to helping you succeed in this role.
Essential Responsibilities
Answer incoming calls to the billing department in a prompt and courteous manner.
Research account balances for patients and assist with payment resolution.
Verify patients' insurance coverage and update any changes in their charts.
Process refund forms for overpaid accounts.
Communicate with payers to appeal payments that do not match contractual agreements.
Identify, track, and resolve overdue insurance balances using NextGen tasking system.
Post all payments by line item in a timely and accurate manner. Balance transactions at the completion of each batch.
Identify all payments and rejections that weren't processed correctly or according to contract for further action.
Resubmit insurance claims as necessary with all supporting documentation.
Create secondary claims in NextGen and forward the explanation of benefits to insurance claims processing staff.
Print and forward all EOB's that have been identified as not paid per contract or require additional information and research to appropriate insurance collectors.
Prepare and submit professional appeal letters to insurance payers on claims rejected or paid incorrectly.
Work with insurance companies to identify payments that were received without explanation of benefits or are not identifiable.
Respond to inquiries from insurance carriers.
Manage relationships with staff from assigned insurance carriers.
Maintain patient confidentiality; comply with HIPAA and compliance guidelines established by the practice.
Performs other duties or functions as assigned .
Required & Preferred Qualifications
Education, Training, and Experience:
Required:
1+ years of medical billing experience.
Experience working in EMR/EHR systems and third-party payment portals.
High School Diploma/GED
Preferred:
Bachelor's degree in business or related field.
Experience working with PT, OT, and DME.
Experience working in NextGen.
Specific Skills, Knowledge, and Abilities:
Excellent verbal and written communication skills.
Ability to easily and efficiently pull reports from various computer applications.
Integral knowledge of accounts receivable and point-of-service patient collections.
Knowledge of CPT/ICD-10 coding.
Ability to multitask and remain detail-oriented when working in fast-paced environment.
Microsoft Office and Windows based applications knowledge.
Motor, Sensory, and Physical Requirements:
Ability to sit for long periods of time.
Manual dexterity required to operate modern office equipment.
Occasional bending, stooping, lifting (of up to 50 lbs), and reaching may be required.
Normal or correctable range of hearing and eyesight.
Remote Requirements:
Clearly defined workspace equipped with desk, chair, surge protector, and high speed internet.
Employee agrees that OAM equipment will not be used by anyone other than the employee and only for business related work. The employee will not make any changes to security or administrative settings on OAM equipment. The employee understands that all tools and resources provided by the company shall remain the property of the company at all times.
The employee will report any internet or power outages to supervisor and make appropriate temporary work arrangements for completing work duties.
$31k-40k yearly est. Auto-Apply 22d ago
Bilingual Account Representative
Total Quality Logistics, Inc. 4.0
Collector job in Grand Rapids, MI
Country USA State Michigan City Grand Rapids Descriptions & requirements About the role: The Bilingual Account Representative role at TQL is an opportunity to build a career with a logistics industry leader that offers an award-winning culture and high earning potential with uncapped commission. More than just an entry level sales role, you will be responsible for supporting and working with an established sales team to identify areas of opportunity with their customers to drive revenue. No experience necessary; you will start your career in an accelerated training program to learn the logistics industry. Once training is complete, you focus on growing new and existing business by presenting TQL customers with our transportation services and handling freight issues 24/7/365.
What's in it for you:
* $40,000 minimum annual salary
* Uncapped commission opportunity
* Want to know what the top 20% earn? Ask your recruiter
Who we're looking for:
* You compete daily in a fast-paced, high-energy environment
* You're self-motivated, set ambitious goals and work relentlessly to achieve them
* You're coachable, but also independent and assertive in solving problems
* You're eager to develop complex logistics solutions while delivering great customer service
* College degree preferred, but not required
* Military veterans encouraged to apply
What you'll be doing:
* Communicate with the sales team and customers to build and maintain ongoing relationships with customers that have Mexico cross-border shipping needs
* Manage projects from start to finish while overseeing daily shipments and resolve issues to ensure pickups and deliveries are on time
* Work with the sales team to provide and negotiate competitive pricing
* Input, update and manage shipment information in our state-of-the-art systems
* Collaborate with the support team to guarantee each shipment is serviced properly
* Assist with billing and accounting responsibilities as needed
What you need:
* Fluent in Spanish and English
* Elite work ethic, 100% in-office, expected to go above and beyond
* Extreme sense of urgency to efficiently juggle dynamic operations
* Strong communication skills with ability to handle conflict
* Solution-focused mindset and exceptional customer service
* Ability to work with the latest technologies
Why TQL:
* Certified Great Place to Work with 800+ lifetime workplace award wins
* Outstanding career growth potential with a structured leadership track
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
$40k yearly 39d ago
Medical Billing Specialist - Commercial Billing
Mary Free Bed Orthotics and Prosthetics
Collector job in Grand Rapids, MI
Medical Billing Specialist - Commercial Billing
We have the great privilege of helping patients and families re-build their lives. It's extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.
Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care
Mission Statement
Restoring hope and freedom through rehabilitation.
Employment Value Proposition
At Mary Free Bed, we take pride in our values-based culture:
Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees.
Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities.
Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization.
Trust in Each Other. Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community.
A Proud Tradition. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride.
Summary
The Medical Billing Specialist/Denial Prevention Analyst is knowledgeable of payer regulations, as it relates to area of billing responsibility to ensure compliance with billing regulations. The Medical Billing Specialist/Denial Prevention Analyst will ensure accurate and timely submission and follow up on inpatient and outpatient claims.
Essential Job Responsibilities
Maintain patient confidentiality as it is described in the HIPAA Privacy Act
Submit timely, accurate and compliant insurance claims by utilizing the billing software
Timely follow up with patients and insurance companies on all unpaid claims until resolution; this includes
Understanding payor denial of claims reasons
The payor appeals process and sending necessary medical records
Resolve credit balance accounts; this includes
Research and understanding of processed claims to determine why there's a credit balance
Work with insurance company to process refunds as appropriate
Reviews explanation of benefits and benefits coverage to determine the best course of action. If needed for further clarification, contact insurance carrier
Analyzes denial trends for staff/organizational education purposes
Identify and report any billing system or payer issues to the Patient Financial Services System Analyst or Manager, as appropriate
Research and identify new or updated billing regulations and notify the Revenue Cycle System Analyst and Manager
Assist patients with payment options by explaining and offering alternative funding options
Handle incoming patient calls/e-mails regarding patient accounts
Assist in identifying additional educational opportunities for training of registration staff with billing regulations/requirements
Responsible for reviewing clinician notes for appropriate documentation to ensure accurate billing
Ensure payer and governmental agency regulatory and compliance requirements are consistently followed and applied
Process insurance rejections, denial, or requests for additional information such as invoices and Medical Records in a timely manner
Research online medical bulletins and policies, pricing and contractual issues
Reviews clinical documentation, coding and claim to determine if the times and services provided to patients were applied correctly
Prepares and mails written rationale of claim reconsideration request
Tracks all denials within a database for reporting
Maintains appropriate established timelines for follow up on outstanding appeal/reconsideration requests
Collaborates with other Revenue Cycle Management and clinical departments to resolve claim issues as needed
Perform other duties as assigned by the Manager
Customer Service Responsibilities
Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.
Responsibilities in Quality Improvement
Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.
Essential Job Qualifications
High school education or equivalent; associates degree preferred.
Three to five years experience rehabilitation hospital medical billing.
Knowledge of third party billing regulations.
Proficient time management and organizational skills.
Ability to problem-solve and work effectively as a team member.
Effective written and verbal communication skills.
Preferred Job Qualifications
Certification as Certified Professional Coder (CSC), Certified Coding Specialist-Professional (CCS-P), or Certified Medical Reimbursement Specialist (CMRS)
Physical Requirements for Essential Job Qualification
Levels:
None (No specific requirements)
Occasionally (Less than 1/3)
Frequently (1/3 to 2/3)
Majority (More than 2/3)
Remain in a stationary position: Majority
Traverse or move around work location: None
Use keyboard: Frequently
Operate or use department specific equipment: None
Ascend/Descend equipment or ladder: None
Position self to accomplish the Essential Functions of the role: None
Receive and communicate information and ideas for understanding: None
Transport, position, and/or exert force:
Up to 10 pounds:
Occasionally
Up to 25 pounds:
None
Up to 50 pounds:
None
Up to 75 pounds:
None
More than 100 pounds:
None
Other weight: Up to___ pounds
None
Other: None
Compensation based on experience, starting from $19.50.
Consistent with the Americans with Disabilities Act (ADA), it is the policy of Mary Free Bed Rehabilitation Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Talent Acquisition team at
***************************
.
Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic
.
$19.5 hourly Auto-Apply 15d ago
Medical Billing Specialist
Oamichigan
Collector job in Grand Rapids, MI
Title: Medical Billing Specialist
Location: 1111 Leffingwell Ave. NE, Grand Rapids, MI 49525 (Candidates must live in Michigan or plan to relocate.)
Hours: Typical schedule is 8:00AM-5:00PM, Monday-Friday (After training, there is the potential to work 4 10's)
Work Environment: Remote (Will be expected to report to above address for training and come onsite for meetings as requested.)
About Us
Orthopaedic Associates of Michigan (OAM) is proud to be West Michigan's most established orthopaedic practice. Our physicians and team members provide exceptional, individualized care for patients of all ages. As the most comprehensive independent provider of musculoskeletal care in the region, we provide total care from diagnosis, to treatment, and all the way through rehabilitation.
Patients at OAM will have access to our Specialized Surgeons, Physical and Occupational Therapists, MRI and X-ray services, and orthopaedic bracing. Patients are also able to receive care from our Bone Health Clinic, OAM Now Urgent Orthopaedic Care Clinic, and Surgery Center at MidTowne - all of which are committed to optimizing their treatment outcomes.
Our teams work together to maximize and adjust treatment quickly and easily, resulting in a smoother, faster recovery for patients. From neck to toe, and from traumatic injuries to chronic conditions, patients will receive compassionate care that will allow them to embrace their full potential. Patient goals are our goals - we will restore their health so they are functioning as fully as possible in the activities they love at home, work, and in everyday life.
Position Summary
As the Billing Specialist at OAM, you will be responsible for managing the administrative responsibilities of billing insurance and processing payments for the practice, which includes office visits, surgeries, injections, x-rays, etc.. You will work closely with patients and third-party billers to ensure that all claims have been processed correctly and paid in a timely matter. A detail-oriented and analytical mindset will be key to helping you succeed in this role.
Essential Responsibilities
Answer incoming calls to the billing department in a prompt and courteous manner.
Research account balances for patients and assist with payment resolution.
Verify patients' insurance coverage and update any changes in their charts.
Process refund forms for overpaid accounts.
Communicate with payers to appeal payments that do not match contractual agreements.
Identify, track, and resolve overdue insurance balances using NextGen tasking system.
Post all payments by line item in a timely and accurate manner. Balance transactions at the completion of each batch.
Identify all payments and rejections that weren't processed correctly or according to contract for further action.
Resubmit insurance claims as necessary with all supporting documentation.
Create secondary claims in NextGen and forward the explanation of benefits to insurance claims processing staff.
Print and forward all EOB's that have been identified as not paid per contract or require additional information and research to appropriate insurance collectors.
Prepare and submit professional appeal letters to insurance payers on claims rejected or paid incorrectly.
Work with insurance companies to identify payments that were received without explanation of benefits or are not identifiable.
Respond to inquiries from insurance carriers.
Manage relationships with staff from assigned insurance carriers.
Maintain patient confidentiality; comply with HIPAA and compliance guidelines established by the practice.
Performs other duties or functions as assigned .
Required & Preferred Qualifications
Education, Training, and Experience:
Required:
1+ years of medical billing experience.
Experience working in EMR/EHR systems and third-party payment portals.
High School Diploma/GED
Preferred:
Bachelor's degree in business or related field.
Experience working with PT, OT, and DME.
Experience working in NextGen.
Specific Skills, Knowledge, and Abilities:
Excellent verbal and written communication skills.
Ability to easily and efficiently pull reports from various computer applications.
Integral knowledge of accounts receivable and point-of-service patient collections.
Knowledge of CPT/ICD-10 coding.
Ability to multitask and remain detail-oriented when working in fast-paced environment.
Microsoft Office and Windows based applications knowledge.
Motor, Sensory, and Physical Requirements:
Ability to sit for long periods of time.
Manual dexterity required to operate modern office equipment.
Occasional bending, stooping, lifting (of up to 50 lbs), and reaching may be required.
Normal or correctable range of hearing and eyesight.
Remote Requirements:
Clearly defined workspace equipped with desk, chair, surge protector, and high speed internet.
Employee agrees that OAM equipment will not be used by anyone other than the employee and only for business related work. The employee will not make any changes to security or administrative settings on OAM equipment. The employee understands that all tools and resources provided by the company shall remain the property of the company at all times.
The employee will report any internet or power outages to supervisor and make appropriate temporary work arrangements for completing work duties.
$30k-39k yearly est. Auto-Apply 22d ago
Account Representative - State Farm Agent Team Member
Josh Harris-State Farm Agent
Collector job in Allendale, MI
Job DescriptionBenefits:
$1,000 Signing Bonus
Annual Pay Increase
Commission + Bonus
Opportunity for advancement
Paid time off
Training & development
401(k)
401(k) matching
ROLE DESCRIPTION:
As an Account Representative for Josh Harris State Farm, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist clients with policy applications and renewals.
Handle client inquiries and provide timely responses.
Maintain accurate records of client interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$33k-48k yearly est. 11d ago
Account Representative
Premiere Property Services
Collector job in Grand Rapids, MI
Job Title: Account Representative - Multifamily Sales & Project Management
About the Role: Premiere Property Services is seeking a driven Account Representative to join our team. In this role, you will be the primary driver for growing "Turns" sales among a portfolio of multifamily properties. You will focus on developing long-term customer relationships and selling recurring turns services to both established customers and new prospects.
Key Responsibilities:
Grow "Turns" Sales: Your primary focus is growing "Turns"-services driven by tenant move-outs, which may include paint, drywall repairs, maintenance, carpet cleaning, and flooring installation.
New Account Development: You will actively prospect and call on new accounts to establish "Turns" service agreements and win business with new prospects.
Account Maintenance & Growth: You will work to maintain sales at established accounts while aggressively growing your share of the business by increasing the number of services performed on every Turn.
Project Sales: Identify and close project opportunities to strengthen customer relationships. This includes estimating and managing small projects while sourcing and facilitating large-scale projects for our specialized Estimating team.
The Ideal Candidate Has:
Consultative Sales Approach: You excel at asking the right questions to understand customer needs and challenges. You can clearly communicate the specific value our services bring to their property operations.
Relationship Building: You are skilled at developing long-term partnerships and navigating customer retention with a service-first mindset.
Effective Communication & Follow-Up: You possess strong verbal and written communication skills and are diligent in following up to ensure client satisfaction and move opportunities forward.
Planning & Organization: You have the ability to analyze performance data to prioritize your time and manage your territory efficiently.
Compensation & Benefits: We offer a highly competitive compensation package designed to reward those who can maintain strong relationships while delivering aggressive growth.
Company Vehicle: A company vehicle is provided for territory management and client visits.
Base Salary + Draw: Receive a reliable Base Salary (paid bi-weekly) supplemented by a Draw against future commissions.
Lucrative Commission Structure: We offer a tiered commission plan that includes:
Maintenance Commission: Earn steady commissions on all retained business.
Growth Accelerators: Substantially higher commission rates awarded for territory growth and exceeding sales quotas.
Project Incentives: Additional commission streams available for sourcing Large Projects and managing Small Projects.
$33k-49k yearly est. Auto-Apply 6d ago
Account Representative - State Farm Agent Team Member
Greg Winczewski-State Farm Agent
Collector job in Grand Rapids, MI
Job DescriptionBenefits:
401(k)
Competitive salary
Paid time off
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Simple IRA
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
Self-motivated
Detail oriented
Ability to work in a team environment
Ability to multi-task
Ability to make presentations to potential customers
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$33k-49k yearly est. 14d ago
Account Representative - State Farm Agent Team Member
Kevin Curtis-State Farm Agent
Collector job in Grand Rapids, MI
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Were proud to represent two well-established agencies with more than 20 years of combined experience serving the Grand Rapids area. One agency has been thriving for 15 years, and the other for 7 years, supported by a talented and motivated team of 18 employees who bring energy and positivity to everything they do.
Our agencies are built on a culture of growth, teamwork, and opportunity. We offer team incentive day trips, generous vacation time that accrues quickly, and a vibrant, supportive environment designed to help every team member succeed. Youll work in a modern, state-of-the-art facility and have access to clear opportunities for career advancement.
Most importantly, were committed to helping our team members grownot just professionally but personally. Our ultimate goal is to empower ambitious, driven individuals to reach their full potential and, for those who aspire to, become State Farm agents themselves. If youre motivated, coachable, and ready to grow your career in a supportive, high-energy setting, this could be the perfect fit for you.
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Kevin Curtis - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$33k-49k yearly est. 16d ago
Account Representative - State Farm Agent Team Member
Scott Southland-State Farm Agent
Collector job in Grand Rapids, MI
Job DescriptionBenefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
With 15 years in business, our agency has built a reputation for excellence, consistency, and care. Our team of six dedicated professionals works together in a positive, collaborative environment where everyones contributions are valued. We believe that success comes from balance working hard for our customers while maintaining a healthy work-life rhythm for our team.
Im a proud graduate of Western Michigan University, where I studied finance and management. That foundation in business has shaped how I run our agency with an emphasis on integrity, growth, and customer-centered service.
We offer a Simple IRA match, license reimbursement, and a supportive work environment designed to help our team thrive personally and professionally. Our office culture is built on mutual respect, open communication, and continuous improvement. If youre looking for a place where youll feel motivated, appreciated, and part of a strong, connected team, youll feel right at home here.
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Scott Southland - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$33k-49k yearly est. 23d ago
Account Representative - State Farm Agent Team Member
Dennis Jones-State Farm Agent
Collector job in Holland, MI
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Parental leave
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Dennis Jones - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$33k-48k yearly est. 20d ago
Account Representative
Katerberg Rappuhn Agency
Collector job in Jenison, MI
Job DescriptionBenefits:
Simple IRA with employer match
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an insurance agent may be the career for you!
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
People-oriented
Detail oriented
Proactive in problem-solving
Able to learn computer functions
Ability to work in a team environment
$33k-48k yearly est. 30d ago
Account Representative - State Farm Agent Team Member
Al Shattuck-State Farm Agent
Collector job in Rockford, MI
Job DescriptionBenefits:
Hiring bonus
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our agency brings more than 12 years of State Farm experience and a strong reputation for developing future agents with a proven track record of helping team members open their own agencies. Were proud to offer a culture that balances high performance with fun, connection, and personal growth.
We offer quarterly bonus opportunities (think Lions games, cash, or something just for you), annual bonuses, team dinners, and quarterly bonding events like pool parties and fall festivities. Top performers can also earn paid trips both quarterly and annually, with some destinations chosen by the agency and others by the team member.
Were actively involved in our community through the Owosso Curwood Parade, Dewitt and Mason homecoming parades, and by sponsoring local sports teams especially Mason athletics. Team members also benefit from paid continuous development with multiple coaches and training platforms.
Im a proud Ferris State University alum and former football player, and my military background has shaped a team environment that values grit, teamwork, and growth. If youre hungry to learn, ready to compete, and excited to be part of something bigger, this could be the perfect fit for you.
ROLE DESCRIPTION:
As a Account Representative - State Farm Agent Team Member with Al Shattuck - State Farm Agent, you will play a key role in driving the growth and success of our insurance agency. Your proactive approach, sales aptitude, and commitment to building lasting relationships with clients will set you apart. This position is perfect for someone who thrives on identifying customer needs, delivering tailored insurance solutions, and consistently exceeding sales goals.
In this role, youll combine exceptional communication skills, a sales-driven mindset, and a passion for helping people. Youll have the opportunity to develop professionally while contributing to the agencys success. We are excited to meet driven, sales-focused candidates who are eager to grow within our agency. High performers can anticipate opportunities for advancement.
RESPONSIBILITIES:
Generate leads and actively pursue new business opportunities.
Educate clients about insurance products and recommend appropriate coverage options.
Foster strong client relationships through regular follow-ups and proactive communication.
Maintain accurate client records and manage policy updates efficiently.
QUALIFICATIONS:
Excellent communication and relationship-building abilities.
Experience in sales or customer service preferred.
Goal-oriented and motivated by achieving measurable results.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
$33k-49k yearly est. 28d ago
Account Representative - State Farm Agent Team Member
Colten Jamieson-State Farm Agent
Collector job in Whitehall, MI
Job DescriptionBenefits:
Salary plus commission
401(k)
Paid time off
ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Colten Jamieson - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services to prospective clients.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$33k-49k yearly est. 8d ago
Account Representative - State Farm Agent Team Member
Dave Smith-State Farm Agent
Collector job in Caledonia, MI
Job DescriptionBenefits:
Licensing paid by agency
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Im a proud graduate of Western Michigan University, a passionate golf enthusiast, and a huge fan of college basketball, football, and the NFL. Outside of work, I stay active in the community as a youth football coach, which fuels my love for teamwork, leadership, and mentoring.
Ive been with State Farm for 26 years and opened my own agency in 2015. Since then, weve built a laid-back, family-friendly office where flexibility and work-life balance are a priority. One of our most beloved team members is Izzy, my four-year-old golden doodle, who comes to work every day and brings plenty of joy and energy to the office.
If youre looking for a place where you can grow professionally, enjoy a supportive environment, and have a little fun along the way, this could be the perfect opportunity for you.
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Dave Smith - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$33k-49k yearly est. 10d ago
Account Representative - State Farm Agent Team Member
Troy Peterson-State Farm Agent
Collector job in Byron Center, MI
Job DescriptionBenefits:
Bonus based on performance
Company parties
Competitive salary
Flexible schedule
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
About Us:
Troy Peterson Insurance Agency LLC is a dynamic insurance agency affiliated with State Farm, dedicated to providing exceptional service and tailored insurance solutions to our clients. We are looking for an enthusiastic and driven individual to join our sales team.
Position Overview:
We seek an outgoing individual who is passionate about helping others and thrives in a fast-paced environment. The ideal candidate is not only ambitious but also comfortable reaching out to new people and building lasting relationships.
Key Responsibilities:
- Actively engage potential clients through networking, referrals, and community events.
- Educate clients on various insurance products and services.
- Identify client needs and offer tailored insurance solutions.
- Maintain a positive and professional demeanor in all interactions.
- Meet or exceed sales targets and contribute to overall agency growth.
Qualifications:
- No insurance experience necessary.
- Strong communication and interpersonal skills.
- Self-motivated with a desire to succeed.
- Ability to work independently and as part of a team.
- A positive attitude and a willingness to learn.
What We Offer:
- Competitive salary with commission and bonus opportunities.
- Base salary based on prior insurance experience.
- Comprehensive training and support.
- Opportunities for career growth and advancement.
- A collaborative and supportive work environment.
- Paid time off your first year.
- Health Insurance pay.
If youre ready to take your career to the next level and make a difference in people's lives, we want to hear from you!
$33k-48k yearly est. 8d ago
Account Representative - State Farm Agent Team Member
Jake Kantola-State Farm Agent
Collector job in Muskegon, MI
Job DescriptionBenefits:
401(k)
401(k) matching
Company parties
Competitive salary
Opportunity for advancement
Paid time off
Training & development
A successful State Farm Agent is looking to add a qualified professional to their dynamic team for the position of Account Representative. We are seeking an energetic and motivated individual who is passionate about driving business growth through value-driven conversations and delivering exceptional customer experiences. If you are a self-starter who excels in a fast-paced environment, this opportunity offers a rewarding career path with strong income potential and opportunities for advancement.
Key Responsibilities:
Build and nurture customer relationships, providing follow-up support as necessary.
Employ a customer-focused, needs-based approach to educate clients on insurance options.
Collaborate with the agent to develop and maintain a digital marketing strategy that promotes the office.
Generate leads, schedule appointments, assess customer needs, and recommend appropriate products and services.
Demonstrate a strong work ethic and unwavering commitment to daily success.
What Youll Receive as an Agent Team Member:
Group Life Insurance benefits
Competitive salary plus commission and bonuses
Paid time off, including vacation and personal/sick days
Valuable professional experience
Growth and advancement opportunities within the agency
Hiring bonus of up to $1,000
Qualifications:
Preferred sales experience in outside sales, inside sales, retail, or telemarketing
Proven track record of achieving sales goals or quotas
Genuine interest in marketing products and services tailored to customer needs
Excellent interpersonal and communication skillswritten, verbal, and listening
Enthusiasm for how insurance and financial products help people manage risks, recover from setbacks, and fulfill their dreams
People-oriented with strong organizational skills
Self-motivated and detail-oriented with pride in accurate, timely work
Ability to thrive in a collaborative team environment
Capability to multitask effectively
Experience in marketing is a plus
If youre ready to join a winning team and build a meaningful career helping people protect what matters most, wed love to hear from you!
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$33k-48k yearly est. 6d ago
Account Representative
Waterstone Insurance 4.1
Collector job in Muskegon, MI
Job DescriptionBenefits:
Licensing paid by agency
401(k)
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Position Overview:
Our agency is looking for a dependable and detail-focused professional to join our team as a Commercial Lines Account Representative. This is a full-time, in-office role dedicated entirely to client service no sales involved. Were seeking someone who enjoys organization, problem-solving, and providing top-notch support to both clients and team members.
What Youll Do:
Handle service needs for commercial insurance clients, including policy updates, renewals, certificates, and billing assistance
Communicate professionally with clients and carriers to ensure requests are handled promptly and accurately
Maintain organized client records and documentation
Support account managers and producers with day-to-day administrative and policy-related tasks
Follow agency procedures to ensure compliance and excellent service standards
What Were Looking For:
Previous office or professional experience (insurance background is a plus, but not required)
Strong communication skills and a customer-first mindset
Excellent attention to detail and ability to prioritize tasks effectively
Comfortable using technology and learning new systems
Licensed in Property & Casualty preferred, or willing to obtain licensing
What You Can Expect:
A supportive and collaborative office environment
Opportunities to learn and grow within the insurance industry
A role focused solely on service not sales
The average collector in Walker, MI earns between $26,000 and $46,000 annually. This compares to the national average collector range of $27,000 to $44,000.
Average collector salary in Walker, MI
$35,000
What are the biggest employers of Collectors in Walker, MI?
The biggest employers of Collectors in Walker, MI are: