Communication center operator vs feeder switchboard operator

The differences between communication center operators and feeder switchboard operators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a communication center operator and a feeder switchboard operator. Additionally, a feeder switchboard operator has an average salary of $34,156, which is higher than the $30,490 average annual salary of a communication center operator.

The top three skills for a communication center operator include customer service, emergency situations and CCTV. The most important skills for a feeder switchboard operator are quality checks, safety rules, and ISO.

Communication center operator vs feeder switchboard operator overview

	Communication Center Operator	Feeder Switchboard Operator
Yearly salary	$30,490	$34,156
Hourly rate	$14.66	$16.42
Growth rate	4%	7%
Number of jobs	55,730	42,434
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 43%	High School Diploma, 50%
Average age	53	53
Years of experience	2	2

Communication center operator vs feeder switchboard operator salary

Communication center operators and feeder switchboard operators have different pay scales, as shown below.

	Communication Center Operator	Feeder Switchboard Operator
Average salary	$30,490	$34,156
Salary range	Between $23,000 And $39,000	Between $24,000 And $47,000
Highest paying City	Los Gatos, CA	-
Highest paying state	Minnesota	-
Best paying company	Rockwell Collins	-
Best paying industry	Technology	-

Differences between communication center operator and feeder switchboard operator education

There are a few differences between a communication center operator and a feeder switchboard operator in terms of educational background:

	Communication Center Operator	Feeder Switchboard Operator
Most common degree	Bachelor's Degree, 43%	High School Diploma, 50%
Most common major	Criminal Justice	Business
Most common college	-	-

Communication center operator vs feeder switchboard operator demographics

Here are the differences between communication center operators' and feeder switchboard operators' demographics:

	Communication Center Operator	Feeder Switchboard Operator
Average age	53	53
Gender ratio	Male, 60.2% Female, 39.8%	Male, 83.1% Female, 16.9%
Race ratio	Black or African American, 14.3% Unknown, 4.0% Hispanic or Latino, 17.6% Asian, 3.7% White, 59.1% American Indian and Alaska Native, 1.4%	Black or African American, 14.6% Unknown, 3.6% Hispanic or Latino, 15.7% Asian, 3.9% White, 61.0% American Indian and Alaska Native, 1.2%
LGBT Percentage	19%	19%

Differences between communication center operator and feeder switchboard operator duties and responsibilities

Communication center operator example responsibilities.

Interpret and respond to system messages through use of JES2, MVS, SDSF and automate commands.
Utilize Microsoft PowerPoint to create visual representations of banker diagrams; and graphic objects.
Maintain the mainframe job scheduling system monitoring CA7 production support, filling customer request for change orders.
Answer Lenel alarms, monitor CCTVs, conduct camera audits, conduct incidents reports and submit work orders.
Perform UNIX backups and report any necessary abnormalities.
Train new console operators on new Honeywell security system.

Feeder switchboard operator example responsibilities.

Manage the master calendar and schedule resources such as communication equipment, weapons, transportation and ammunition forecast and delivery.
Make sure the dryer stay full of plywood to prevent the dryers from catching on fire.
Feed sheets of wood into the industrial size dryers making sure there are little to no gaps in between each sheet.
Monitor combat missions through satellite and computer global positioning systems in order to prepare accurate reports for unit commanders.
Monitor combat missions through satellite and computer global positioning systems in order to prepare accurate reports for unit commanders.

Communication center operator vs feeder switchboard operator skills

Common communication center operator skills

Customer Service, 26%
Emergency Situations, 8%
CCTV, 6%
Incident Reports, 6%
Security Systems, 4%
Background Checks, 4%

Common feeder switchboard operator skills

Quality Checks, 29%
Safety Rules, 27%
ISO, 15%
Press RUN, 4%
General Maintenance, 4%
Preventative Maintenance, 4%

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Communication Center Operator
Communication Center Operator vs Feeder Switchboard Operator

Updated January 8, 2025

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