Complaint operator vs operator

The differences between complaint operators and operators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a complaint operator, becoming an operator takes usually requires 2-4 years. Additionally, a complaint operator has an average salary of $103,912, which is higher than the $37,928 average annual salary of an operator.

The top three skills for a complaint operator include computer aided dispatch, CAD and EMS. The most important skills for an operator are safety procedures, CDL, and emergency calls.

Complaint operator vs operator overview

	Complaint Operator	Operator
Yearly salary	$103,912	$37,928
Hourly rate	$49.96	$18.23
Growth rate	4%	7%
Number of jobs	26,909	159,077
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 42%	High School Diploma, 40%
Average age	53	43
Years of experience	2	4

Complaint operator vs operator salary

Complaint operators and operators have different pay scales, as shown below.

	Complaint Operator	Operator
Average salary	$103,912	$37,928
Salary range	Between $80,000 And $133,000	Between $27,000 And $53,000
Highest paying City	-	San Jose, CA
Highest paying state	-	North Dakota
Best paying company	-	Microsoft
Best paying industry	-	Technology

Differences between complaint operator and operator education

There are a few differences between a complaint operator and an operator in terms of educational background:

	Complaint Operator	Operator
Most common degree	Bachelor's Degree, 42%	High School Diploma, 40%
Most common major	Criminal Justice	Business
Most common college	-	-

Complaint operator vs operator demographics

Here are the differences between complaint operators' and operators' demographics:

	Complaint Operator	Operator
Average age	53	43
Gender ratio	Male, 9.1% Female, 90.9%	Male, 73.0% Female, 27.0%
Race ratio	Black or African American, 15.7% Unknown, 3.6% Hispanic or Latino, 10.4% Asian, 2.8% White, 66.3% American Indian and Alaska Native, 1.2%	Black or African American, 16.2% Unknown, 4.4% Hispanic or Latino, 18.6% Asian, 2.5% White, 57.6% American Indian and Alaska Native, 0.8%
LGBT Percentage	19%	4%

Differences between complaint operator and operator duties and responsibilities

Complaint operator example responsibilities.

Manage busy company switchboard, operating PBX or private branch exchange systems to facilitate connections.
Supervise telecommunication operations and reinforce the confidentiality in telecommunications.
Supervise telecommunication operations and reinforce the confidentiality in telecommunications.

Operator example responsibilities.

Assist in developing the company s short and long term training plans and managing yearly ammunition allocation.
Assist and manage the extrusion process of polyester raw material in pellet or chip form to produce finish rolls of plastic.
Manage day-to-day transportation and logistics services for multinational account base.
Manage the master calendar and schedule resources such as communication equipment, weapons, transportation and ammunition forecast and delivery.
Job require basic math skills: fractions and decimals.
Ensure safety of all equipment during production in compliance with strict OSHA and safety regulations.

Complaint operator vs operator skills

Common complaint operator skills

Computer Aided Dispatch, 25%
CAD, 24%
EMS, 18%
Computer System, 17%
Non-Emergency Calls, 16%

Common operator skills

Safety Procedures, 15%
CDL, 6%
Emergency Calls, 6%
Preventative Maintenance, 4%
Quality Checks, 4%
Dozer, 4%