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The differences between credit and collection managers and collection supervisors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a credit and collection manager, becoming a collection supervisor takes usually requires 4-6 years. Additionally, a credit and collection manager has an average salary of $71,775, which is higher than the $64,766 average annual salary of a collection supervisor.
The top three skills for a credit and collection manager include credit limits, customer service and DSO. The most important skills for a collection supervisor are customer service, FDCPA, and delinquent accounts.
| Credit And Collection Manager | Collection Supervisor | |
| Yearly salary | $71,775 | $64,766 |
| Hourly rate | $34.51 | $31.14 |
| Growth rate | 17% | -8% |
| Number of jobs | 38,683 | 21,526 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 48% |
| Average age | 46 | 47 |
| Years of experience | 8 | 6 |
A credit and collection manager is responsible for evaluating credit services and supervising the credit and collection team in reaching out to clients with outstanding debts and credit applications. Credit and collection managers oversee the cash flow systems and identify opportunities to minimize excessive loss and resolve credit disputes. They also determine a customer's eligibility for credit options by analyzing documents and financial status. A credit collection manager must have excellent communication and analytical skills to process receivables and perform credit reconciliations accurately and efficiently.
Collection Supervisors are responsible for managing the operations of credit card debt collection. Their duties include overseeing credit applications, supervising the debt collection team, setting team goals, making sure collectors adhere to regulations, laws, and protocols, creating progress spreadsheets, coordinating activities for debt collectors, and assess delinquent accounts. They also organize team workload, write official debt collection letters, authorize repossessions, and supervise difficult collection cases. A Collection Supervisor participates in implementing credit procedures and policies that contribute to smooth operations.
Credit and collection managers and collection supervisors have different pay scales, as shown below.
| Credit And Collection Manager | Collection Supervisor | |
| Average salary | $71,775 | $64,766 |
| Salary range | Between $47,000 And $109,000 | Between $45,000 And $92,000 |
| Highest paying City | San Francisco, CA | Mount Laurel, NJ |
| Highest paying state | California | New York |
| Best paying company | Colfax Corporation | Intuitive Surgical |
| Best paying industry | Technology | Finance |
There are a few differences between a credit and collection manager and a collection supervisor in terms of educational background:
| Credit And Collection Manager | Collection Supervisor | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 48% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | California State University - Bakersfield |
Here are the differences between credit and collection managers' and collection supervisors' demographics:
| Credit And Collection Manager | Collection Supervisor | |
| Average age | 46 | 47 |
| Gender ratio | Male, 48.8% Female, 51.2% | Male, 44.6% Female, 55.4% |
| Race ratio | Black or African American, 7.8% Unknown, 4.1% Hispanic or Latino, 15.1% Asian, 7.3% White, 65.4% American Indian and Alaska Native, 0.3% | Black or African American, 10.1% Unknown, 4.7% Hispanic or Latino, 18.6% Asian, 5.2% White, 60.7% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 11% | 8% |