Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
Customer care coordinator salary
Average customer care coordinator salary
$40,661
Understanding Customer Care Coordinator Salaries
The average Customer Care Coordinator earns approximately $40,661 annually, translating to about $20 per hour. Salaries vary based on several factors, including location, industry, and experience. For instance, states like California and New York often offer higher salaries due to the higher cost of living and demand for skilled professionals in customer service.
In cities such as San Francisco and New York, the competition is steep, and salaries can reach upwards of $50,000. Entry-level positions may start around $30,000, but with experience, coordinators can expect significant increases in their pay.
Salary Breakdown by Experience Level
Customer Care Coordinators with varying levels of experience can expect different salary ranges:
- Entry-Level: $30,000 - $35,000
- Mid-Level (3-5 years): $40,000 - $50,000
- Senior-Level (5+ years): $50,000 - $60,000
Understanding these salary dynamics is crucial for job seekers aiming to negotiate their pay effectively. Additionally, exploring roles in industries such as technology or healthcare may yield higher compensation, providing a rewarding career path.
Let Zippi find your next customer care coordinator job
Let Zippi find your next customer care coordinator job
Where can a Customer Care Coordinator earn more?
Customer care coordinator salaries by experience level
Average customer care coordinator salary by state
The highest-paying states for customer care coordinators are New Jersey, Connecticut, and Alaska. The lowest average customer care coordinator salary states are South Carolina, South Dakota, and West Virginia.
- State view
- County view
Highest paying states for customer care coordinators
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New Hampshire | $52,379 | $25.18 |
| 2 | Connecticut | $54,358 | $26.13 |
| 3 | Rhode Island | $52,351 | $25.17 |
| 4 | Vermont | $50,231 | $24.15 |
| 5 | North Dakota | $42,618 | $20.49 |
| 6 | Michigan | $43,722 | $21.02 |
| 7 | Alaska | $52,910 | $25.44 |
| 8 | New Jersey | $56,284 | $27.06 |
| 9 | Wisconsin | $44,854 | $21.56 |
| 10 | Maine | $42,627 | $20.49 |
| 11 | Montana | $42,349 | $20.36 |
| 12 | Massachusetts | $50,952 | $24.50 |
| 13 | Arizona | $42,419 | $20.39 |
| 14 | Wyoming | $41,546 | $19.97 |
| 15 | Ohio | $42,436 | $20.40 |
| 16 | Delaware | $43,574 | $20.95 |
| 17 | Missouri | $42,150 | $20.26 |
| 18 | Washington | $46,703 | $22.45 |
| 19 | Iowa | $39,773 | $19.12 |
| 20 | District of Columbia | $53,019 | $25.49 |
| 21 | Maryland | $47,482 | $22.83 |
| 22 | Minnesota | $42,487 | $20.43 |
| 23 | New York | $48,323 | $23.23 |
| 24 | Utah | $43,107 | $20.72 |
| 25 | Oregon | $44,705 | $21.49 |
| 26 | Illinois | $40,765 | $19.60 |
| 27 | Colorado | $42,440 | $20.40 |
| 28 | New Mexico | $38,083 | $18.31 |
| 29 | Pennsylvania | $40,831 | $19.63 |
| 30 | Arkansas | $39,923 | $19.19 |
| 31 | Alabama | $37,302 | $17.93 |
| 32 | Louisiana | $38,187 | $18.36 |
| 33 | North Carolina | $38,578 | $18.55 |
| 34 | Idaho | $37,442 | $18.00 |
| 35 | Nebraska | $37,512 | $18.03 |
| 36 | California | $43,262 | $20.80 |
| 37 | Virginia | $40,434 | $19.44 |
| 38 | West Virginia | $34,208 | $16.45 |
| 39 | Oklahoma | $36,740 | $17.66 |
| 40 | Tennessee | $36,465 | $17.53 |
| 41 | Georgia | $37,805 | $18.18 |
| 42 | Florida | $38,299 | $18.41 |
| 43 | Indiana | $37,335 | $17.95 |
| 44 | South Dakota | $34,416 | $16.55 |
| 45 | Hawaii | $38,874 | $18.69 |
| 46 | Texas | $37,994 | $18.27 |
| 47 | Kansas | $35,849 | $17.24 |
| 48 | Kentucky | $31,672 | $15.23 |
| 49 | Mississippi | $28,852 | $13.87 |
| 50 | Nevada | $33,017 | $15.87 |
| 51 | South Carolina | $34,450 | $16.56 |
Highest paying cities for customer care coordinators
The highest-paying cities for customer care coordinators are Bridgeport, CT, Providence, RI, and Boston, MA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Bridgeport, CT | $54,281 | $26.10 |
| 2 | Providence, RI | $52,354 | $25.17 |
| 3 | Boston, MA | $51,051 | $24.54 |
| 4 | New York, NY | $48,313 | $23.23 |
| 5 | Baltimore, MD | $47,797 | $22.98 |
| 6 | Seattle, WA | $46,869 | $22.53 |
| 7 | Milwaukee, WI | $44,772 | $21.52 |
| 8 | Beaverton, OR | $44,712 | $21.50 |
| 9 | Cleveland, OH | $43,904 | $21.11 |
| 10 | Detroit, MI | $43,819 | $21.07 |
| 11 | Burbank, CA | $43,076 | $20.71 |
| 12 | Salt Lake City, UT | $43,026 | $20.69 |
| 13 | Portland, ME | $42,967 | $20.66 |
| 14 | Saint Paul, MN | $42,475 | $20.42 |
| 15 | Phoenix, AZ | $42,451 | $20.41 |
| 16 | Denver, CO | $42,439 | $20.40 |
| 17 | Philadelphia, PA | $41,191 | $19.80 |
| 18 | Chicago, IL | $40,941 | $19.68 |
| 19 | Virginia Beach, VA | $40,077 | $19.27 |
| 20 | Des Moines, IA | $39,580 | $19.03 |
Customer care coordinator salary details
A customer care coordinator's salary ranges from $31,000 a year at the 10th percentile to $53,000 at the 90th percentile.
What is a customer care coordinator's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $53,000 | $4,417 | $25 |
| 75th Percentile | $46,000 | $3,833 | $22 |
| Average | $40,661 | $3,388 | $20 |
| 25th Percentile | $35,000 | $2,917 | $17 |
| 10th Percentile | $31,000 | $2,583 | $15 |
Highest paying customer care coordinator jobs
The highest paying types of customer care coordinators are customer care consultant, customer liaison, and intake coordinator.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Customer Support Representative | $37,404 | $3,117 | $17.98 | 243,140 |
| Customer Advisor | $32,515 | $2,710 | $15.63 | 217,369 |
| Customer Representative | $37,351 | $3,113 | $17.96 | 220,778 |
| Customer Liaison | $58,459 | $4,872 | $28.11 | 181,470 |
| Customer Service Trainer | $32,452 | $2,704 | $15.60 | 235,862 |
| Customer Care Representative | $32,912 | $2,743 | $15.82 | 214,835 |
Top companies hiring customer care coordinators now:
Which companies pay customer care coordinators the most?
Customer care coordinator salaries at Health Alliance and The City School Official are the highest-paying according to our most recent salary estimates. In addition, the average customer care coordinator salary at companies like San Luis Valley Behavioral Health Group and Wellpath are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Health Alliance | $52,222 | $25.11 |
| 2 | The City School Official | $52,052 | $25.02 |
| 3 | San Luis Valley Behavioral Health Group | $51,424 | $24.72 |
| 4 | Wellpath | $51,375 | $24.70 |
| 5 | Ventura Foods | $51,161 | $24.60 |
| 6 | Parkland Hospital | $50,554 | $24.30 |
| 7 | Memorial Sloan Kettering Cancer Center | $50,425 | $24.24 |
| 8 | Atlas Copco Drilling Solutions LLC | $50,097 | $24.09 |
| 9 | Collabera | $50,052 | $24.06 |
| 10 | Boston Medical Center | $49,710 | $23.90 |
| 11 | BD | $48,449 | $23.29 |
| 12 | Dignity Health | $48,353 | $23.25 |
| 13 | Encompass Health | $47,768 | $22.97 |
| 14 | Evergreen Treatment Services | $47,612 | $22.89 |
| 15 | CDC Foundation | $47,578 | $22.87 |
| 16 | Horizon Services | $46,954 | $22.57 |
| 17 | HealthTrust | $46,531 | $22.37 |
| 18 | Kisco Senior Living | $46,179 | $22.20 |
| 19 | Kaiser Permanente | $46,138 | $22.18 |
| 20 | LifePoint Health | $46,056 | $22.14 |
Wage gap by gender, race and education
Customer Care Coordinator salary by industry
The average customer care coordinator salary varies across industries:
- The average customer care coordinator salary in the finance industry is $45,066, the highest of any industry.
- The average customer care coordinator salary in the finance industry is $41,465.
- Customer care coordinators in the insurance industry earn an average salary of $36,377, the lowest of any industry.
Highest paying industries for customer care coordinators
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Finance | $45,066 | $21.67 |
| 2 | Manufacturing | $41,465 | $19.94 |
| 3 | Internet | $41,343 | $19.88 |
| 4 | Hospitality | $40,150 | $19.30 |
| 5 | Health Care | $39,126 | $18.81 |
| 6 | Insurance | $36,377 | $17.49 |
High paying customer care coordinator jobs
Customer care coordinator salary trends
The average customer care coordinator salary has risen by $5,923 over the last ten years. In 2014, the average customer care coordinator earned $34,738 annually, but today, they earn $40,661 a year. That works out to a 11% change in pay for customer care coordinators over the last decade.
Compare customer care coordinator salaries for cities or states with the national average over time.
Average customer care coordinator salary over time
Compare customer care coordinator salaries for individual cities or states with the national average.
Customer care coordinator salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $40,700 | $19.55 | +3.1% |
| 2024 | $39,400 | $18.94 | +2.8% |
| 2023 | $38,300 | $18.41 | +2.5% |
| 2022 | $37,300 | $17.94 | +1.8% |
| 2021 | $36,700 | $17.62 | +1.8% |
Recently added customer care coordinator salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Centene | Care Coordinator II | Little Rock, AR | 06/30/2025 | $36,523 |
| Eversource Energy | Interconnections Customer Coordinator, Transmission (Hybrid) | Hartford, CT | 06/30/2025 | $90,450 |
| Trugreen | Customer Care Coordinator | Grand Prairie, TX | 06/30/2025 | $31,819 |
| Trugreen | Customer Care Coordinator | Littleton, CO | 06/30/2025 | $33,410 |
| Navex Global | Customer Migration Coordinator | Lake Oswego, OR | 06/30/2025 | $37,566 |
| Lyon Martin | Gender Affirming Care Coordinator | San Francisco, CA | 06/29/2025 | $64,896 |
| Servco | Customer Care Coordinator | Urban Honolulu, HI | 06/28/2025 | $39,340 |
| The Vincit Group | Customer Care Coordinator | Chattanooga, TN | 06/28/2025 | $33,392 |
| Alliance Animal Health | Animal Care Coordinator | Hudson, NH | 06/27/2025 | $31,305 |
| A-Line Staffing Solutions | Care Coordinator-Bilingual | Lewisville, TX | 06/27/2025 | $41,740 |
Customer care coordinator salary FAQs
Search for customer care coordinator jobs