Customer service agent jobs in Port Arthur, TX - 139 jobs
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AMTEX INSURANCE BILINGUAL CUSTOMER REPRESENTATIVE
Constitution General Agency LLC
Customer service agent job in Port Arthur, TX
At
Amtex Insurance
, we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team!
Team Member Responsibilities:
Building effective relationships with clients
Selling policies to effectively meet the needs of our clients and explaining policy coverages
Strong and effective phone communication with customers and sales representative
Providing consistent, accurate and timely communication with clients in person, over the phone, etc.
Qualifications:
Ability to communicate with team members and clients
Ability to analyze, negotiate and compile customer renewals
Must be bilingual
$31k-51k yearly est. 13d ago
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Customer Service Representative
Specialty Distribution Group
Customer service agent job in Port Arthur, TX
About Your Future with Distribution International
Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a
“Great Place to Work”
of value to you? Look no further! At Distribution International, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.
Job Description
Pay Range for this position is $20.00 to $28.00 based on experience.
Your Responsibilities
In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.
Ability to maintain a positive rapport with customers, providing world class service.
Exemplary customerservice skills, analytics and problem- solving skills.
Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.
Any other duty, task, or responsibilities as assigned.
Your Qualifications
Minimum of 18 years of age.
If operating a vehicle for company purposes, a valid driver's license is required.
1- 2 years of experience in a customerservice role.
Ability to perform basic math calculations.
Personable, enthusiastic and engaging personality.
Excellent communication skills, both verbal and written.
Travel Requirements
Type of Travel Required: Local
Amount of Travel Required:
Physical Requirements
This role requires prolonged standing and repetitive motions, including bending, stooping, pushing, and pulling. Role also requires good hand-eye coordination, hand dexterity, and physical strength. The position involves lifting up to 50 pounds, depending on the specific job duties.
Your Benefits
We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits:
Competitive Compensation
Medical, Dental and Vision
Strive Wellness Program
401(k) Matching
Paid Holiday and Paid Time Off (PTO) for all positions
AssuredExcellence : minimal to no cost medical care and prescription drugs
Flexible Spending Accounts (FSA): Healthcare and Dependent care
Health Spending Account (HSA): with employer contribution
Life & Disability Insurance
Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
Employee Referral Bonus
Paid Military Leave
Tuition Reimbursement
Length of Service Award
Compensation Range
$20.00 - $40.00
The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. Distribution International is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you!
TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.
$20-28 hourly Auto-Apply 37d ago
Custodial Customer Representative
Efficient Systems
Customer service agent job in Beaumont, TX
Efficient Systems, a family owned and operated award winning Air Conditioning, Heating, & Indoor Air Quality company has serviced Southeast Texas since 1979. We offer maintenance, repair and replacement systems for residential, commercial and industrial clients throughout the greater Beaumont, Orange, Nederland, Lumberton, and Port Arthur area.
Efficient Systems offer only the best air conditioning, heating, and indoor air quality products. We service all makes and models of heating and air conditioning systems, and offer HVAC system design services for new construction and home remodeling. We also offer commercial refrigeration and kitchen equipment as well as building control systems and industrial dehumidification equipment.
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Answer incoming calls professionally.
• Verify and update patient demographics with each patient related call as needed.
• Screen callers to determine caller's needs.
• Schedule, cancel, confirm or reschedule appointments according to the scheduling guidelines.
• Transfer calls to the clinics according to protocol.
• Answer caller questions according to protocol.
• Take and forward messages to the appropriate party.
• Provide exceptional customerservice to all callers.
• Maintain cultural sensitivity when dealing with customers and coworkers.
• Respond to customer inquiries.
OTHER DUTIES AND RESPONSIBILITIES:
• Maintain a safe work environment by remaining informed of and compliant with the clinic's safety policies, and in particular by application of safe practices in area of own responsibility.
• Compliance:
o Knowledgeable of and compliant with laws and regulations governing area of responsibility.
o Responsible for reporting any potentially non-compliant conduct.
o Cooperate fully with our Compliance Officer in upholding our Compliance Plan
• Act as a team player in all work situations.
• Always consider “what is the right thing” when making a decision.
• Maintain a safe work environment.
• Look for ways to improve job quality and create a fun work atmosphere.
• Assist financial screeners with filing, copying and other office duties during lower call volume periods.
• Build collaborative relationships with NTMs, financial screeners and front desk staff through strong communication.
• May assist with training other Call Center Attendants.
• Performs other duties and responsibilities as requested.
Qualifications
Requirements A. Education / Experience:
• High School diploma or GED preferred.
• One year phone service preferred.
• One year medical facility preferred.
Additional Information
Knowledge, skills and abilities:
• Fluent in both English and Spanish preferred.
• Good telephone etiquette and excellent keyboard skills
• Excellent grasp of call center guidelines, protocols and rules for scheduling and managing patients.
• Excellent interpersonal skills enabling the person to be able to react effectively and calmly in emergencies and within strict guidelines.
• The capacity to maintain the trust of the customers as well as customer confidentiality.
$31k-51k yearly est. 2d ago
Customer Service Representative - State Farm Agent Team Member
Lauren Gilbert-State Farm Agent
Customer service agent job in Vidor, TX
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a CustomerService Representative - State Farm Agent Team Member with Lauren Gilbert - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
$25k-33k yearly est. 1d ago
Customer Service Rep(06661) - 970 N Main St
Domino's Franchise
Customer service agent job in Vidor, TX
Job DescriptionABOUT THE JOB We are searching for qualified customerservice reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has a lot of ways for you to gr4ow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza company in the world requires execptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years or older. Have an outgoing personality. GENERAL JOB DUTIES FOR ALL TEAM MEMBERS Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare all products. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility on a daily basis. COMMUNICATION SKILLS Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. ESSENTIAL FUNCTIONS?SKILLS Ability to add, subtract, multiply, and divide accurately ang quickley (may use a calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$25k-33k yearly est. 12d ago
Customer Service - Beaumont College
Williams & Williams 4.1
Customer service agent job in Beaumont, TX
Job Description
CustomerService:
Your job here at Chicken Express may include any of the following: Taking orders, processing payment and accurate cash handling as well as, prepping and packing orders. Maintaining a clean and stocked counter area and dining room. Knowing and promoting our product.
Above all, provide great customerservice to all guests!
The following positions are potentially available:
Back of House Prep:
Working at a quick pace and having a strong work ethic.
Cleaning all prep equipment and dishes according to sanitation guidelines.
Keeping the prep area and kitchen organized and clean.
Assist the kitchen staff as needed.
Cook:
Follow recipe instructions and take directions from the manager in the fast pace of the kitchen.
Food preparation.
Keep a clean, sanitized and orderly kitchen.
Posses a solid sense of timing and urgency.
Food Packer:
Follow recipe directions.
Prepare product.
Basic kitchen duties.
Maintain clean and orderly kitchen.
Follow nutrition and sanitation guidelines.
$21k-29k yearly est. 23d ago
Slot Customer Service Attendant
Delta Downs Racetrack Casino Hotel 3.5
Customer service agent job in Vinton, LA
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Join our professional casino floor team as a key member responsible for ensuring an optimal gaming experience for our guests. As our Slot Attendant CustomerService Representative, you will be tasked with maintaining the efficiency and integrity of our slot machine operations while providing exceptional customerservice.
Perform essential maintenance on slot machines, including unlocking doors, clearing jams, and replenishing paper supplies to ensure continuous operation.
Accurately complete jackpot documentation, adhering to strict compliance and regulatory standards.
Establish and maintain professional relationships with guests and team members to promote a positive gaming environment.
Utilize radio communication effectively to relay important information and updates to relevant personnel.
Monitor the gaming floor to ensure a safe, clean, and well-maintained environment for all patrons and staff.
Implement and maintain proper key control procedures to safeguard casino assets.
Process and deliver jackpot payouts to winners in accordance with established protocols and security measures.
Qualifications
We are seeking dedicated professionals to join our casino floor team as Slot Attendant CustomerService Representatives. Successful candidates will be responsible for maintaining an optimal gaming experience for our guests. The ideal applicant should possess the following qualifications:
Proficiency in slot machine maintenance, including the ability to perform basic repairs such as unlocking doors, clearing jams, and replenishing supplies
Attention to detail and accuracy in completing jackpot documentation in compliance with regulatory standards
Strong interpersonal skills to establish and maintain professional relationships with guests and team members
Effective communication abilities, including proficient use of radio equipment for relaying important information
Vigilance in monitoring the gaming floor to ensure a safe, clean, and well-maintained environment
Understanding of and commitment to proper key control procedures to safeguard casino assets
Ability to process and deliver jackpot payouts in accordance with established protocols and security measures
Commitment to providing exceptional customerservice in a fast-paced gaming environment
Knowledge of gaming regulations and compliance requirements preferred
Flexibility to work various shifts, including nights, weekends, and holidays
Candidates must be at least 21 years of age and able to obtain and maintain required gaming licenses. Previous experience in a casino environment is preferred but not required. We offer comprehensive training to ensure success in this role.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$24k-32k yearly est. 19d ago
Customer Service / Sales Representative
RNR Tire Express and Custom Wheels
Customer service agent job in Beaumont, TX
Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customerservice, as well as monitoring competitors and training staff.
The CustomerService / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customerservice, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities CustomerService / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customerservice opportunities
* Maintain competitor sales and promotions knowledge
* Training store associates
Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth.
We offer competitive base pay, commissions, bonuses and a complete benefits package.
Other Requirements:
Valid State Driver License with a clean driving history
We conduct drug screen, & background check
Prior experience as customerservice, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$25k-33k yearly est. 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Heather Montagne-State Farm Agent
Customer service agent job in Beaumont, TX
Job DescriptionBenefits:
License reimbursement
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a CustomerService Representative - State Farm Agent Team Member with Heather Montagne - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
$25k-33k yearly est. 29d ago
Customer Service Representative - State Farm Agent Team Member
Laquintin Caston-State Farm Agent
Customer service agent job in Beaumont, TX
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Opportunity for advancement
Savings bank
Training & development
ROLE DESCRIPTION:
As a CustomerService Rep with Caston State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
$25k-33k yearly est. 18d ago
Customer Service Representative - State Farm Agent Team Member
Lana Richards-State Farm Agent
Customer service agent job in Beaumont, TX
Job DescriptionBenefits:
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a CustomerService Representative - State Farm Agent Team Member with Lana Richards - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
$25k-33k yearly est. 29d ago
Customer Service Representative (CSR) # 14 Beaumont, TX
Cl Thomas Group 4.4
Customer service agent job in Beaumont, TX
Every Customer Sales Representative reports to the Store Manager and is responsible for providing Speedy Stop customers with the best buying experience possible. Customer Sales Representatives accept responsibility, especially when management is absent from the store.
Essential Duties & Responsibilities By Competency:
Disclaimer
:
The list of Requirements, Duties, and Responsibilities is not exhaustive but is merely the most accurate list for the current job. Speedy Stop Management reserves the right to revise the Job Description and to require that other tasks be performed when the circumstances of the job change (for example: emergencies, changes in personnel, workload, or technology developments).
Provide CustomerService
Greet customers with a friendly smile and provide them with prompt courteous service; offer extra assistance and handle any customer comments, complaints, or suggestions.
Develop and maintain customer relationships by recognizing your regular customers as well as new comers, learning their names, and remembering their favorite items.
Complete the customer interaction process in a timely manner. This includes providing a greeting, a fast transaction, suggestive selling, providing correct change, giving a register receipt and a proper closing with a thank you.
Be knowledgeable at all times about merchandise, sale items, and store promotions.
Training and Development
Work to achieve maximum productivity daily.
Assist other employees with questions and proper procedure as necessary.
Train new CustomerService Representatives on store procedures as needed.
Balance shift-related tasks with other employees as necessary.
Continually work to enhance knowledge of store operations.
Store Tasks & Responsibilities
Complete specific tasks as assigned by the Store Manager.
Observe shift operating hours at all times and follow the work schedule as posted, unless a change in schedule is arranged with the Store Manager.
Protect company inventory and assets at all times by following asset control policies.
Perform loss prevention activities by observing suspicious conduct by customers, vendors, or other associates and act upon it according to company policy.
Price, stock, and rotate products, as well as check code dates.
Refuse to sell alcoholic beverages to customers during restricted hours or to those who are intoxicated or under age.
Refuse to sell cigarettes to customers who are under age.
Perform inventory counts as assigned by Manager.
Follow company procedures when working with vendors including checking in orders and verifying quantities.
Complete the daily paperwork as assigned by Manager.
Maintain store cleanliness standards inside and outside the store, including but not limited to:
Sweeping, mopping, emptying trash receptacles
Clean and stock register counters, coolers, restrooms, product shelves, fuel pump area, ATM machine, lottery play station, foodservice area and machines, air vents and car wash area as assigned by Manager
Assist in ensuring all appropriate store signage on counters, windows, shelves, fuel pumps, and coolers are posted and changed as necessary.
Assist in ensuring all store equipment is functioning properly and is receiving proper preventative maintenance checks.
Adhere to all company policies outlined in the policy manual and inform management when others are not following correct policies or procedures, including but not limited to:
Dress code, attendance reporting, anti-harassment, drug-free workplace and guidelines for appropriate conduct.
Follow proper safety techniques and guidelines and encourage others to do the same (i.e.: lifting, proper cleaning chemicals, knowledge of safety practices and equipment).
Technical Expertise
Knowledgeable on how to change gas prices after receiving information from Manager.
Responsible for assisting with fuel inventory controls, by watching fuel pumps for drive-offs and by assisting with monthly preventative maintenance checks when assigned by Manager.
Communication
Advise Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance.
Report all accidents, maintenance issues, and customer incidents to Store Manager immediately and complete proper paperwork.
Communicate career opportunities and recruit potential store personnel.
Qualifications
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, ability, and/or personal characteristics required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma (or equivalent) or relevant experience in the retail/convenience store industry. Must have an understanding of federal, state, and local laws as they apply to retail sales.
Mathematical Skills
Must be able to perform basic mathematical calculations including addition, subtraction, multiplication and division.
Language Skills
Must be able to speak, read, understand, and write the English language at an eighth grade level.
Mental Skills
Must be able to use common sense understanding to carry out written, oral, or diagrammed instructions.
Must be able to resolve job-related problems.
Must be able to organize and set priorities for self, as well as others when necessary.
Physical Skills & Abilities
Must have sufficient visual acuity and be able to hear.
Must be able to tolerate gasoline fumes and cleaning products.
Must be able to enter and work in a cooler at the temperature of 30 degrees or below (for 1 hour or less).
Must be able to stretch and reach and able to stand for a minimum of eight hours at a time.
Must be able to lift and stock cases of beverages and petroleum products that can weigh up to 50 lbs.
Must be able to handle multiple tasks simultaneously.
Must be able to reliably get to and from work.
Personal Characteristics
Must be able to work alone, as well as in a group.
Must be dependable, including on time.
Must have a good work ethic.
Must have good personal hygiene.
Must have a high activity cycle, including sense of urgency.
Must be skillful at communicating and working with others, including diverse personalities.
Must be optimistic (viewing “problems” as “challenges”).
Must have high levels of integrity/honesty.
Must be safety conscious.
Must be able to adapt to change.
Must be able to work the days and hours required depending on the demands of the workload and store.
Must Be Outgoing and Enjoy Working!
$25k-33k yearly est. 11d ago
Customer Service Representative
24HR Safety, LLC
Customer service agent job in Nederland, TX
Job Description
Reporting to the Business Administrator, CustomerService Representatives directly interface with customers and work to ensure customer requests for products and services are satisfied. CustomerService Reps perform the following major job functions:
Offer a consultative approach to meeting customer demands.
Effectively manage accounts by ensuring requested products and/or services are provided within the desired delivery date.
Coordinate internally and externally to place orders for each customer to meet customer needs
Follow-up to ensure the customers' requests and overall safety needs are satisfied
Essential Responsibilities, includes but are not limited to
Develops and maintains a functional knowledge of Company products and services
Ensure data integrity by maintaining an accurate account of customer interactions in a timely manner.
Direct interaction and first point of contact with customers
Utilize all available resources to reach out to prospects and attempt to turn those prospects into customers
Answer incoming phone calls
Address customer needs and process Quotes and Orders promptly
Expedite all Distribution open Sales Orders
Assist in covering breaks, lunches, and vacations for the receptionist as needed
Keep updated client information
Build relationships with customers and meet their needs in a timely manner
Practice courtesy in all dealings with co-workers and managers
Perform all other duties as assigned by the CustomerService Supervisor
SAFER Competencies
Sincere and Committed to CustomerService & Safety
Accurate and Productive to Support Quality
Fearlessly Ethical, Fair and Consistent to ensure Organizational Integrity and Safety Compliance
Empowered to support engaged growth by ensuring team collaboration, development and motivation
Ready & Urgent Subject Matter Leader
Qualifications
Minimum High School Diploma required. Associates degree or higher preferred
Three plus years' industrial inside sales/customerservice experience managing external client accounts required OR safety equipment or services purchasing experience within the industrial safety or environmental industry.
2+years in industrial outside sales preferred.
Proficient in the use of Microsoft Office (Word, Excel and Outlook)
Two plus years ERP experience required. Knowledge of NAVISION a plus
Inside Sales/CustomerService experience within the safety industry highly preferred
Experience selling mill supply/metal tools preferred.
Strong computer skills and understanding of spreadsheets
Self-motivated and comfortable working with little to no direction
Excellent interpersonal communication skills
Willingness to travel a must.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to be in a stationary position over 90% of the time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The person will constantly operate a computer, speak over the phone, utilize a keyboard and other office productivity machinery, such as a calculator, copy machine, and computer printer. Must be able to converse verbally to exchange accurate information. Must be able to visually scan documents in detail to detect and identify needs. The employee must occasionally lift and/or move up to 10 pounds.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Position Type/Expected Hours of Work
This is a full-time, direct hire position. Hours of operation are Monday through Friday, 8:00 am to 5pm. Overtime or weekend hours may be needed.
Equal Opportunity Employment
We are committed to providing equal employment opportunities. We recognize each individual's potential to offer significant contributions to our organization's growth and stability.
E-Verify
This Employer participates in E-Verify.
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zDaAf71TYM
$25k-33k yearly est. 4d ago
Customer Service Representative
HASC Personnel Services Inc.
Customer service agent job in Sulphur, LA
Job DescriptionDescription:
JOB TITLE:
CustomerService Representative
DEPARTMENT:
Training
CSRs represent our organization and are the face of our company. Customerservice representatives respond to customer inquiries via telephone and face-to-face meetings. The CSRs meet the needs of customers by providing quality service. The list below is not comprehensive of all potential job duties. Other duties may be assigned as needed.
Essential Job Responsibilities
Customer Transactions
Ensure a smooth check-in process for students
Answer phone calls and help customers with questions or concerns
Assist with company inquiries and scheduling issues
Maintain confidentiality regarding students' information.
Maintain a positive and professional attitude with customers
Teamwork
Work with other CSRs to answer phone calls in a timely manner
Set up and break down instructor-led courses
Lab Monitoring
Observe student behaviors in the training rooms and computer labs
Ensure the integrity of the testing processes is not compromised
Assist students with questions and concerns
Walk and stand for extended periods of time while monitoring students
Encourage positive client learning and ensure customerservice standards are upheld
Live Online Proctor
Checks in trainees and verifies identification prior to testing
Monitors trainees throughout training event
Communicates lab rules and policies to trainees as needed while proctoring to ensure adherence to HASC rules and policies
Explains the course and/or exam processes
Assists trainees with technical assistance related to course navigation, login process, or equipment setup
Understands testing procedures for each exam and adheres to company quality and security measures
Reports suspected irregularities or trainee behavior to management immediately
Responsible for maintaining professional and respectful demeanor
Assists with covering for lunches and breaks
Reports all course problems or discrepancies in a timely and efficient manner to the Supervisor of Live Online Proctoring
Performs other duties as assigned
Opening and Closing Lab
Ensure labs are functional and operating in the mornings
Print class rosters each morning and prepare for students
Sanitize testing areas at end of each day
Arm and disarm facility as assigned
Additional Daily Lab Duties
Ensure testing areas are sanitized between customers
Communicate and coordinate with front counter CustomerService Representatives
Score tests for select courses
Troubleshoot computers when customers experience difficulties
Competencies
Communication Proficiencies
Troubleshooting and multitasking
Technical Capacity
Customer/Client Focus
Problem Solving/Analysis
Teamwork Orientation
Preferred Skills & Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or GED diploma, or six months to a year related customerservice/cash handling experience, or equivalent combination of education and experience.
Language Skills
Ability to understand, read, write, and speak English. Individuals with the ability to speak Spanish are beneficial.
Reasoning Ability/ Decision Making
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret and carry out a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have knowledge and proficiency in Microsoft Word, Excel, and PowerPoint. Individuals should also have knowledge of Microsoft Outlook, internet software, and other applications. (i.e. OMNI, S2V)
Physical Demands
While performing the duties of this job, the employee is regularly required to read, talk or hear. The employee frequently is required to stand, walk, sit, use hands to handle training equipment and tools, reach with hands and arms, climb or balance, stoop, kneel, crouch, and crawl. The employee occasionally lifts and/or moves up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment
This job is typically in an office environment and may also require travel as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Reporting Responsibilities
The CustomerService Representative reports directly to the Operations Manager or site Supervisor. This position does not have direct reports.
Requirements:
$24k-32k yearly est. 19d ago
Customer Service Representative
CJ Logistics Corp
Customer service agent job in Evadale, TX
Candidates must complete an application at: ************************************************ "At this time, CJ Logistics America is unable to offer visa sponsorship or support for work authorization." The CustomerService Representative (CSR) serves as the first point of contact for internal and external customers at the Welcome Center or CustomerService Office. This role is responsible for managing communications, maintaining schedules, processing paperwork, and supporting both shipping and receiving operations. The CSR ensures all documentation is accurate, supports daily logistics functions, and delivers excellent service in a fast-paced warehouse environment.
* Pay Range: $19.06-20.00 per hour
* Schedule: 1st Shift Monday - Friday 9:00am - 5:30pm
Essential Job Duties & Responsibilities
Customer Interaction & Communication
* Provide a high level of customerservice to internal and external stakeholders, handling inquiries and resolving issues efficiently.
* Communicate appointment schedules, status updates, and issue resolutions to customers and team members.
* Coordinate with carriers, drivers, and warehouse personnel for seamless dock and yard activities.
Documentation & Scheduling
* Process and maintain accurate inbound and outbound schedules using warehouse management systems (WMS) and standard office software.
* Prepare and verify all required shipping and receiving documents, ensuring all paperwork is error-free.
* Assign dock doors and update door and yard reports for trailer inventory.
* Sign drivers in and out, verifying identification and paperwork accuracy.
Operational Support
* Reconcile inbound shipments with packing slips and manage drop lot activities.
* Process and schedule all carrier appointments.
* Support shipping and receiving functions as needed, demonstrating flexibility across the team.
* Report errors or discrepancies to leadership to ensure accuracy and compliance.
Compliance & Continuous Improvement
* Participate in all required training and professional development.
* Follow all safety, operational, and record-keeping policies.
* Perform all duties in a safe, timely, and professional manner.
Perform other related job duties as assigned or required
Required Qualifications
* High School Diploma or GED Equivalent - or equivalent relevant experience.
* 1-2 years of related work experience.
* Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
* Basic math and reading skills.
* Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.
* Effective problem-solving and interpersonal skills.
* Effective interpersonal skills with the ability to work with internal and external customers.
Preferred Qualifications
* Previous shipping and receiving experience in a warehouse environment.
* Prior experience with warehouse management systems (WMS) or AS400.
* Experience with electronic scheduling and logistics software.
* Ability to work in a high-volume, fast-paced setting.
Physical Requirements
This is largely a sedentary role requiring the physical ability to:
* Sit for prolonged periods of time at a desk while working on a computer
* Use hands and fingers to operate a keyboard, mouse, and telephone
* Speak and hear clearly in person, virtually, and over the phone
* Occasionally stand, walk, reach, stoop, or lift up to 10 pounds
Work Environment
This position operates in a professional office environment. The role routinely uses standard office equipment, such as computers, phones, photocopiers, filing cabinets, and printers.
The work environment is typically quiet to moderate in noise level and is climate controlled.
Location/Remote Eligibility
This role may be performed on-site only.
Schedule
Work hours may vary by shift assignment and may include evenings, weekends, holidays, and overtime based on business needs.
Reasonable Accommodation:
This job description sets forth the essential job duties and responsibilities for the position. An employee assigned to this position must be able to perform these essential functions with or without reasonable accommodation. The Company will provide reasonable accommodation(s) to a disabled employee in accordance with, and as required by, applicable law. An employee seeking a reasonable accommodation should contact Human Resources.
Equal Employment Opportunity:
The Company is an Equal Opportunity Employer, and relies on the diverse skills, backgrounds and perspectives of its people to drive change, innovation and growth. The Company prohibits discrimination against applicants and employees on the basis of race, color, religion, sex, gender, age, pregnancy, sexual orientation, marital status, national origin, citizenship status, disability, genetic information, gender identity or expression, covered veteran status or any other characteristic protected by applicable law.
This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, transfer, discipline, compensation, benefits, and termination of employment. Violations of this policy must be reported to the Company as stated in the Reporting Discrimination, Harassment and Retaliation Section of the Employee Handbook.
Candidates must complete an application at:
************************************************
"At this time, CJ Logistics America is unable to offer visa sponsorship or support for work authorization."
$19.1-20 hourly 6d ago
Customer Service Representative-Floater
West Calcasieu Cameron Hospital 4.0
Customer service agent job in Sulphur, LA
Responsible for: covering CSR - receptionist, exercise tech, smoothie bar & child care post positions
SPECIFICATIONS
Educational Requirements:
Required: High School Diploma
Prefer: A student in a health related field - Exercise Science, Exercise Physiology, Sports Medicine, and Human Performance.
B. Experience Requirements: Prefer experience in exercise and fitness.
C. Special Requirements: Basic Life Support -- Course C and Standard First Aid
JOB RELATED HAZARDS
Physical demands, such as: Standing, bending, lifting, and lending physical support to clients.
$21k-28k yearly est. 60d+ ago
Custodial Customer Representative
Efficient Systems
Customer service agent job in Beaumont, TX
Efficient Systems, a family owned and operated award winning Air Conditioning, Heating, & Indoor Air Quality company has serviced Southeast Texas since 1979. We offer maintenance, repair and replacement systems for residential, commercial and industrial clients throughout the greater Beaumont, Orange, Nederland, Lumberton, and Port Arthur area.
Efficient Systems offer only the best air conditioning, heating, and indoor air quality products. We service all makes and models of heating and air conditioning systems, and offer HVAC system design services for new construction and home remodeling. We also offer commercial refrigeration and kitchen equipment as well as building control systems and industrial dehumidification equipment.
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Answer incoming calls professionally.
• Verify and update patient demographics with each patient related call as needed.
• Screen callers to determine caller's needs.
• Schedule, cancel, confirm or reschedule appointments according to the scheduling guidelines.
• Transfer calls to the clinics according to protocol.
• Answer caller questions according to protocol.
• Take and forward messages to the appropriate party.
• Provide exceptional customerservice to all callers.
• Maintain cultural sensitivity when dealing with customers and coworkers.
• Respond to customer inquiries.
OTHER DUTIES AND RESPONSIBILITIES:
• Maintain a safe work environment by remaining informed of and compliant with the clinic's safety policies, and in particular by application of safe practices in area of own responsibility.
• Compliance:
o Knowledgeable of and compliant with laws and regulations governing area of responsibility.
o Responsible for reporting any potentially non-compliant conduct.
o Cooperate fully with our Compliance Officer in upholding our Compliance Plan
• Act as a team player in all work situations.
• Always consider “what is the right thing” when making a decision.
• Maintain a safe work environment.
• Look for ways to improve job quality and create a fun work atmosphere.
• Assist financial screeners with filing, copying and other office duties during lower call volume periods.
• Build collaborative relationships with NTMs, financial screeners and front desk staff through strong communication.
• May assist with training other Call Center Attendants.
• Performs other duties and responsibilities as requested.
Qualifications
Requirements A. Education / Experience:
• High School diploma or GED preferred.
• One year phone service preferred.
• One year medical facility preferred.
Additional Information
Knowledge, skills and abilities:
• Fluent in both English and Spanish preferred.
• Good telephone etiquette and excellent keyboard skills
• Excellent grasp of call center guidelines, protocols and rules for scheduling and managing patients.
• Excellent interpersonal skills enabling the person to be able to react effectively and calmly in emergencies and within strict guidelines.
• The capacity to maintain the trust of the customers as well as customer confidentiality.
$31k-51k yearly est. 60d+ ago
Slot Customer Service Attendant
Delta Downs Racetrack Casino Hotel 3.5
Customer service agent job in Vinton, LA
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Join our professional casino floor team as a key member responsible for ensuring an optimal gaming experience for our guests. As our Slot Attendant CustomerService Representative, you will be tasked with maintaining the efficiency and integrity of our slot machine operations while providing exceptional customerservice.
Perform essential maintenance on slot machines, including unlocking doors, clearing jams, and replenishing paper supplies to ensure continuous operation.
Accurately complete jackpot documentation, adhering to strict compliance and regulatory standards.
Establish and maintain professional relationships with guests and team members to promote a positive gaming environment.
Utilize radio communication effectively to relay important information and updates to relevant personnel.
Monitor the gaming floor to ensure a safe, clean, and well-maintained environment for all patrons and staff.
Implement and maintain proper key control procedures to safeguard casino assets.
Process and deliver jackpot payouts to winners in accordance with established protocols and security measures.
Qualifications
We are seeking dedicated professionals to join our casino floor team as Slot Attendant CustomerService Representatives. Successful candidates will be responsible for maintaining an optimal gaming experience for our guests. The ideal applicant should possess the following qualifications:
Proficiency in slot machine maintenance, including the ability to perform basic repairs such as unlocking doors, clearing jams, and replenishing supplies
Attention to detail and accuracy in completing jackpot documentation in compliance with regulatory standards
Strong interpersonal skills to establish and maintain professional relationships with guests and team members
Effective communication abilities, including proficient use of radio equipment for relaying important information
Vigilance in monitoring the gaming floor to ensure a safe, clean, and well-maintained environment
Understanding of and commitment to proper key control procedures to safeguard casino assets
Ability to process and deliver jackpot payouts in accordance with established protocols and security measures
Commitment to providing exceptional customerservice in a fast-paced gaming environment
Knowledge of gaming regulations and compliance requirements preferred
Flexibility to work various shifts, including nights, weekends, and holidays
Candidates must be at least 21 years of age and able to obtain and maintain required gaming licenses. Previous experience in a casino environment is preferred but not required. We offer comprehensive training to ensure success in this role.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$24k-32k yearly est. 48d ago
Customer Service Rep(09229) - 32350 SH 249
Domino's Franchise
Customer service agent job in Pinehurst, TX
Job Description ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customerservice reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customerservice representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older for in store work.
You must be 18 years of age or older for Delivery work.
General job duties for all store team members
Operate all equipment
Stock ingredients from delivery area to storage, work area, walk-in cooler
Prepare product
Receive and process telephone orders
Take inventory and complete associated paperwork
Clean equipment and facility approximately daily
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Function/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
Must be able to make correct monetary change
Verbal, writing, and telephone skills to take and process orders
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
Ability to enter orders using a computer keyboard or touch screen
WORK CONDITIONS
Exposure to:
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone
Near and mid-range vision for most in-store tasks
Depth perception
Ability to differentiate between hot and cold surfaces
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Additional Information
PHYSICAL REQUIREMENTSincluding, but not limited to the following:
Standing: Most tasks are performed from a standing position.
Walking: Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"- 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
STOOPING/BENDING
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
CROUCHING/SQUATTING
Performed occasionally to stock shelves and to clean low areas.
REACHING
Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
HAND TASKS
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
MACHINES, TOOLS, EQUIPMENT, WORK AIDS
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel
$25k-33k yearly est. 8d ago
Customer Service Representative
CJ Logistics
Customer service agent job in Evadale, TX
Description Candidates must complete an application at: ************************************************ "At this time, CJ Logistics America is unable to offer visa sponsorship or support for work authorization." The CustomerService Representative (CSR) serves as the first point of contact for internal and external customers at the Welcome Center or CustomerService Office. This role is responsible for managing communications, maintaining schedules, processing paperwork, and supporting both shipping and receiving operations. The CSR ensures all documentation is accurate, supports daily logistics functions, and delivers excellent service in a fast-paced warehouse environment.
Pay Range: $19.06-20.00 per hour
Schedule: 1st Shift Monday - Friday 9:00am - 5:30pm
Essential Job Duties & ResponsibilitiesCustomer Interaction & Communication
Provide a high level of customerservice to internal and external stakeholders, handling inquiries and resolving issues efficiently.
Communicate appointment schedules, status updates, and issue resolutions to customers and team members.
Coordinate with carriers, drivers, and warehouse personnel for seamless dock and yard activities.
Documentation & Scheduling
Process and maintain accurate inbound and outbound schedules using warehouse management systems (WMS) and standard office software.
Prepare and verify all required shipping and receiving documents, ensuring all paperwork is error-free.
Assign dock doors and update door and yard reports for trailer inventory.
Sign drivers in and out, verifying identification and paperwork accuracy.
Operational Support
Reconcile inbound shipments with packing slips and manage drop lot activities.
Process and schedule all carrier appointments.
Support shipping and receiving functions as needed, demonstrating flexibility across the team.
Report errors or discrepancies to leadership to ensure accuracy and compliance.
Compliance & Continuous Improvement
Participate in all required training and professional development.
Follow all safety, operational, and record-keeping policies.
Perform all duties in a safe, timely, and professional manner.
Perform other related job duties as assigned or required
Required Qualifications
High School Diploma or GED Equivalent - or equivalent relevant experience.
1-2 years of related work experience.
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
Basic math and reading skills.
Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.
Effective problem-solving and interpersonal skills.
Effective interpersonal skills with the ability to work with internal and external customers.
Preferred Qualifications
Previous shipping and receiving experience in a warehouse environment.
Prior experience with warehouse management systems (WMS) or AS400.
Experience with electronic scheduling and logistics software.
Ability to work in a high-volume, fast-paced setting.
Physical Requirements This is largely a sedentary role requiring the physical ability to:
Sit for prolonged periods of time at a desk while working on a computer
Use hands and fingers to operate a keyboard, mouse, and telephone
Speak and hear clearly in person, virtually, and over the phone
Occasionally stand, walk, reach, stoop, or lift up to 10 pounds
Work Environment This position operates in a professional office environment. The role routinely uses standard office equipment, such as computers, phones, photocopiers, filing cabinets, and printers.The work environment is typically quiet to moderate in noise level and is climate controlled.Location/Remote EligibilityThis role may be performed on-site only. ScheduleWork hours may vary by shift assignment and may include evenings, weekends, holidays, and overtime based on business needs.Reasonable Accommodation:This job description sets forth the essential job duties and responsibilities for the position. An employee assigned to this position must be able to perform these essential functions with or without reasonable accommodation. The Company will provide reasonable accommodation(s) to a disabled employee in accordance with, and as required by, applicable law. An employee seeking a reasonable accommodation should contact Human Resources. Equal Employment Opportunity:The Company is an Equal Opportunity Employer, and relies on the diverse skills, backgrounds and perspectives of its people to drive change, innovation and growth. The Company prohibits discrimination against applicants and employees on the basis of race, color, religion, sex, gender, age, pregnancy, sexual orientation, marital status, national origin, citizenship status, disability, genetic information, gender identity or expression, covered veteran status or any other characteristic protected by applicable law.This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, transfer, discipline, compensation, benefits, and termination of employment. Violations of this policy must be reported to the Company as stated in the Reporting Discrimination, Harassment and Retaliation Section of the Employee Handbook.Candidates must complete an application at: ************************************************ "At this time, CJ Logistics America is unable to offer visa sponsorship or support for work authorization."
How much does a customer service agent earn in Port Arthur, TX?
The average customer service agent in Port Arthur, TX earns between $20,000 and $34,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.
Average customer service agent salary in Port Arthur, TX