Customer success manager jobs in Parsippany-Troy Hills, NJ - 2,321 jobs

Invest in Your Success with Mac Tools Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle. As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds. Key Benefits of Mac Tools Franchise Ownership Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada. Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more. World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters. Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc. Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world. Financial Flexibility: Explore various financing options to fit your needs. Financial Requirements To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options. Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases. Ready to Take the Next Step? Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise? Complete our quick mobile application to start your journey towards financial independence. Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand. Mac Tools , a division of Stanley Black & Decker Inc. 5195 Blazer Parkway Dublin, Ohio 43017

Laurel is on a mission to return time. As the leading AI Time platform for professional services firms, we're transforming how organizations capture, analyze, and optimize their most valuable resource: time. Our proprietary machine learning technology automates work time capture and connects time data to business outcomes, enabling firms to increase profitability, improve client delivery, and make data-driven strategic decisions. We serve many of the world's largest accounting and law firms, including EY, Aprio, Crowell & Moring, and Frost Brown Todd, and process over 1 billion work activities annually that have never been collected and aggregated before Laurel's AI Time platform. Our team comprises top talent in AI, product development, and engineering-innovative, humble, and forward-thinking professionals committed to redefining productivity in the knowledge economy. We're building solutions that empower workers to deliver twice the value in half the time, giving people more time to be creative and impactful. If you're passionate about transforming how people work and building a lasting company that explores the essence of time itself, we'd love to meet you. About the Role We're looking for an experienced and commercially minded Enterprise Customer Success Manager (CSM) to join our growing Customer Experience team. As an Enterprise CSM, you'll serve as the primary strategic partner for some of Laurel's largest and most complex customers-guiding them to full product adoption and value realization while directly owning renewals and identifying expansion opportunities. You'll combine deep product expertise with a consultative, outcome-driven approach to drive usage, increase satisfaction, and maximize Net Revenue Retention (NRR). This is a high-impact role for someone who thrives on solving hard problems, building long-term partnerships, and delivering tangible results for customers and for Laurel. What You'll Do Own the full post-sales relationship for a portfolio of Laurel's largest and most strategic customers-driving adoption, value, and revenue. Lead onboarding and education efforts, ensuring customers quickly ramp and engage with Laurel's core functionality. Drive adoption and usage by designing and executing tailored success plans aligned to customer goals and product capabilities. Own renewal conversations and timelines with customers, collaborating internally to structure and negotiate renewal terms. Identify and lead expansion opportunities, partnering with buyers and executive stakeholders to increase Laurel's footprint. Mitigate risk proactively by surfacing blockers, managing stakeholder alignment, and ensuring executive engagement. Collaborate cross-functionally with Product, Support, Implementation, and Sales to deliver a cohesive and impactful customer experience. Translate customer insights into product feedback, helping influence the roadmap and improve customer outcomes. Develop deep expertise in Laurel's Time Automation and Data products, becoming the go-to internal and external expert. What We're Looking For 8+ years of experience in a Customer Success, Account Management, or related post-sales role in B2B SaaS. Experience working with complex, enterprise-level customers - navigating multi-threaded organizations and executive stakeholders. Proven experience owning and driving successful customer renewals, including managing timelines, commercial discussions, and stakeholder alignment. Strong track record of driving product adoption, customer engagement, and measurable value realization. Strong project management skills; ability to manage onboarding, training, and adoption initiatives across multiple accounts. Data-driven approach to customer success, with experience leveraging usage data and success metrics to inform strategies. Exceptional communication skills - comfortable engaging with both end users and executive sponsors. Highly collaborative, with experience partnering with cross-functional teams including Sales, Product, and Support. Comfortable operating in a fast-paced, high-growth, ambiguous environment. Bonus Points Experience supporting professional services, legal, or other complex industries. Familiarity with Customer Success tools (e.g., Gainsight, ChurnZero, Catalyst) and CRM systems (e.g., Salesforce). Experience driving adoption for AI-powered or data-driven SaaS products. Why join Laurel: To date, we've secured significant funding from renowned venture capitalists (Google Ventures, IVP, Anthos, Upfront Ventures), as well as notable individuals like Marc Benioff, Gokul Rajaram, Kevin Weil, and Alexis Ohanian A smart, fun, collaborative, and inclusive team Great employee benefits, including equity and 401K Bi-annual, in-person company off-sites, in unique locations, to grow and share time with the team An opportunity to perform at your best while growing, making a meaningful impact on the company's trajectory, and embodying our core values: understanding your "why," dancing in the rain, being your whole self, and sanctifying time We encourage diverse perspectives and rigorous thinkers who aren't afraid to challenge the status quo. Laurel is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are not able to support visa sponsorship or relocation assistance. If you think you'd be a good fit for this role, we encourage you to apply, even if you don't perfectly match all the bullet points in the job description. At Laurel, we strive to create an inclusive culture that encourages people from all walks of life to bring their unique, diverse perspectives to work. Every day, we aim to build an environment that empowers us all to do the best work of our careers, and we can't wait to show you what we have to offer! #J-18808-Ljbffr

The Customer Success Project Manager (CSPM), under the Commercial Business Unit, is responsible for the ongoing project management and support of active customer accounts. Each CSPM will oversee a portfolio of clients, with distinct needs, service level expectations, and business requirements. The CSPM is accountable for accurate forecasting, planning, execution, and the on-time delivery of finished goods. Acting as the primary point of contact between the customer and internal departments (Operations, Logistics, QA, Finance, Procurement), the CSPM ensures effective coordination across all departments, while proactively identifying risks, resolving issues, and uncovering opportunities for growth. This role requires strong project management skills, confident and effective communication, particularly in customer-facing interactions, and the ability to prioritize competing deliverables by assessing both impact and urgency. CSPMs must bring a mindset centered on customer retention and account growth, acting not just as project managers, but as leaders responsible for customer satisfaction, effective and timely solutions and account growth. RESPONSIBILITIES: Position Summary: Project Management: • Serve as the primary point of contact for assigned commercial accounts, building strong, long-term relationships • Maintain regular communication with customers to review forecasts, PO timelines, and open action items • Ensure all customer deliverables are met on time and in full, escalating risks early with potential solutions identified • Understand client goals, challenges, and priorities to ensure successful outcomes • Support account growth, client retention, and high customer satisfaction • Develop and manage project timelines from inception through completion, ensuring all deliverables meet timeline expectations Forecasting & Execution: • Track and monitor monthly forecasts for assigned accounts • Collaborate closely with Finance and Procurement to proactively flag changes in demand to avoid delays in procurement of material Annual Pricing Review: • Participate in the annual pricing review process by reassessing active SKUs within their account portfolio o This exercise requires the PM to be aware of potential componentry increases as well as actual production of finished good performance • PMs are responsible for presenting and communicating final pricing recommendations internally and externally to the customer Nonessential Functions/Demands: • Other responsibilities as assigned by manager. QUALIFICATION REQUIREMENTS: Required • Bachelor's degree in Business, Project Management, Communications, or related field. • 2-5 years of experience in client facing roles with responsibilities in project and/or account management. • Strong organizational and multitasking skills with the ability to manage multiple clients at once. • Excellent written and verbal communication skills. • Ability to build strong relationships and collaborate effectively with internal and external partners. • Proficiency in Google Sheets • Excellent in Word, Excel & PowerPoint • Strives in a fast-paced environment with tight deadlines. Preferred • Experience in a manufacturing, packaging, supply chain, or production-focused environment. • Knowledge of supply chain processes, material planning, or production scheduling. Salary Range: $90k - $100k

Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit‑ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product‑building, want to work hard at a mission‑oriented startup, and will collaborate with us in shaping the culture of a growing team. We have offices in San Francisco, New York, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us! The role The companies that will win the next decade are those that take sustainability data and use it to strengthen their operations, supply chains, and new growth. As a Strategic CSM working with our Fortune 500 customers, your job is to help them get there. Watershed is on a mission to turn sustainability data into a lever for business transformation. Our customers use our platform to uncover insights hidden in their operations, supply chains, and financial systems, then act on those insights to drive resilience and competitive advantage. We're hiring mission‑driven Strategic Customer Success Managers to partner with our largest and most complex enterprise accounts as they transform how they operate. What you'll do: Own success for a small set of high‑value customers, driving retention, growth, and impact. Build trusted executive relationships, showing how sustainability data drives strategy. Lead planning and governance with customers through roadmaps and executive reviews. Represent the customer internally to shape product priorities and strategy. Navigate complex customer organizations and coordinate internal teams to deliver value. You might be a fit if you: 7+ years in enterprise SaaS (CSM, consulting, or solutions) with global strategic accounts. Proven success building executive relationships and driving retention and expansion. Strong communicator with C‑suite presence, able to link sustainability data to strategy. Skilled in change management, helping large organizations adopt new ways of working. Commercially fluent, partnering with Sales on renewals and growth. Highly organized, managing multiple enterprise accounts while driving outcomes. Curious and adaptable, eager to make sustainability data the next frontier of business intelligence. The role might include up to 20% travel. Must be willing to work from an office 4 days per week (except for remote roles) Watershed has hub offices in San Francisco, New York, London, and Mexico City and satellite offices in Sydney, Paris, and Berlin. Where we have offices, employees are expected to be in office for 4 days per week. Certain jobs are open to being remote and will be specifically noted on the jobs page and in the job description if so. What's the interview process like? It starts the same for every candidate: getting to know the team members through 1 to 2 conversations about Watershed, your experience, and your interests. Next steps can vary by role, but usual next steps are a skill or experience interview (e.g. a coding interview for an engineer, a portfolio review for a designer, deeper experience call for other roles) which leads to a virtual or in person interview panel. We prioritize transparency and lack of surprise throughout the process. What if I need accommodations for my interview? At Watershed, we are dedicated to ensuring an inclusive recruitment process. We provide reasonable accommodations for candidates with disabilities, long‑term conditions, mental health needs, religious observances, neurodivergence, or pregnancy‑related support requirements. If you need assistance during your process, please contact your recruiter. #J-18808-Ljbffr

Are you ready to join Connecticut Innovation's vibrant community of innovators? Connecticut Innovations (“CI”) is Connecticut's strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech. Come join Curacity: Hotel marketing software that turns media into revenue!! Position: Senior Customer Success Manager Reports to: VP of Customer Success | Grace (. | LinkedIn Location: New York, NY (Hybrid - in the office Tuesday, Wednesday, Thursday) About Curacity Curacity is the leading media brand network driving measurable revenue for luxury and lifestyle hotels through brand-elevating exposure to high-value travelers. Leveraging proprietary technology and first-party data through partnerships with top travel publications like AFAR and Travel+Leisure, our platform delivers validated 10×-20× ROI. Named among Inc. 5000's Top 20 Travel & Hospitality Companies and Digiday's Best Content Marketing Platform of 2024, Curacity is headquartered in New York and Stamford, CT. Position Overview We're seeking a Senior Customer Success Manager who thrives at the intersection of marketing strategy and performance analytics. You'll partner with marketers and business leaders at companies ranging from independents to major brands, helping them leverage premium media content from outlets like Travel + Leisure , Food & Wine , and AFAR to drive measurable demand, bookings, and revenue. This role requires someone who understands B2B customer success at scale. You'll need to be equally comfortable discussing marketing strategy with executives and troubleshooting technical integrations with operations teams. You'll work with sophisticated customers who demand proof, not buzzwords-and you'll need analytical thinking, industry knowledge, and the ability to diagnose complex problems without obvious answers. What You'll Do Own strategic relationships for a portfolio of high-value accounts, developing deep understanding of each customer's business model, competitive positioning, and growth objectives Analyze multi-layered performance data like engagement metrics, attribution, and market trends to identify optimization opportunities and deliver actionable recommendations Lead quarterly business reviews that connect platform performance to broader business objectives, using data to tell compelling stories about impact Partner with internal teams (Product, Operations, & Partnerships) to advocate for customer needs, refine strategies, and ensure seamless technical implementations Design and execute testing strategies to continuously improve campaign performance across channels, content types, and audience segments Identify expansion opportunities based on demonstrated ROI and build champions within customer organizations Proactively monitor account health and intervene before issues escalate - investigating data discrepancies, diagnosing performance drops, anticipating seasonal challenges What We're Looking For 5+ years in Customer Success, Account Management, or consulting with enterprise/mid-market accounts Bachelor's degree from an accredited university or college required, with a focus/concentration of hospitality, business, and/or marketing strongly preferred Business fluent: You understand your customers' business models, competitive dynamics, and economic drivers; can discuss marketing performance and ROI intelligently Analytically sharp: Comfortable with performance data, attribution models, and spotting patterns without drowning in spreadsheets. Strategic communicator: Seamlessly shift between casual troubleshooting and executive presentations; explain technical concepts without jargon Intellectually curious: Approach ambiguous problems as puzzles to solve; energized by complexity; have strong opinions loosely held Customer-centric operator: Balance empathy with accountability; build trust through reliability and actually knowing customers' business; view criticism as valuable data Hospitality, marketing technology, or media experience strongly preferred Why Curacity? You'll join an award-winning, fast-growing team at the intersection of luxury travel and cutting-edge ad tech. We offer competitive compensation, comprehensive benefits, and the opportunity to shape the future of hospitality marketing. What We Offer Curacity offers a competitive package which includes base salary, equity, and comprehensive benefits, including: Equity: Stock options are offered to all full-time employees Healthcare: Comprehensive medical and dental insurance plans, long-term disability policy, generous company contribution Retirement: 401(k) match - up to 4% of your total compensation matched dollar-for-dollar (US-based employees) Flexibility: Hybrid Work for NYC-Based Roles: Virtual (2 Days); In-office (3 Days); Multiple “work from anywhere” periods/year PTO: 15 personal days, in addition to 10+ public holiday closure dates Wellness: $100 monthly stipend for health and wellness related activities Recognition: Birthday, anniversary, and other every-day surprises and gifts to recognize the hard work of our team members Culture: Casual, collaborative (and dog friendly!) work environment in the heart of Flatiron with CWJ cold brew on tap Exact compensation for this role is determined based on a number of factors including experience, skill level, and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our team during the hiring process. In addition to the salary range listed, this role is eligible for commission-based compensation. Equal Opportunity Curacity is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law. We encourage candidates of all backgrounds to apply, and we provide reasonable accommodations during the hiring process for individuals with disabilities, upon request.

The Customer Success Manager is responsible for growing and adding a book of businesses by developing and nurturing the relationship between the Company's existing and new clients. This position will be a subject matter expert on the client organization and client structure. This position requires organizational skills, attention to detail, and impactful interpersonal skills both within and outside the organization. Ideally candidates are located near our NJ or NY offices but we are also open to facilities professionals located in other geographies. This position offers a competitive base salary and significant bonuses that result from successful account growth and inside sales. Job Responsibilities: • Negotiate contracts and close agreements to maximize profit. • Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors with assigned clients. • Take ownership of the designated client accounts, managing a ‘book of business' through their SLAs (Service Level Agreements), RFIs (Request for Information), and RFPs (Request for Proposals) processes and requirements. • Understand, interpret, and accommodate varied KPIs (Key Performance Indicators) as dictated by the designated clients. • Consistently review designated existing client accounts, identifying opportunities for new business ventures and upselling services to better serve their needs and exceed sales quotas. • Ensure the timely and successful delivery of our solutions according to customer needs and objectives. • Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. • Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts) and prepare reports on account status. • Other duties as required or assigned. • Assist with high-severity requests or issue escalations as needed. Proficiencies: • Strong organizational skills • Attention to detail • Possess friendly and positive disposition • Adaptable and able to work in a fast-paced environment. • Ability to manage multiple projects at a time • Display effective communication skills • Negotiation skills Requirements Supervisory Requirements: This position does not have direct-report supervisory responsibility but does serve as a coach and mentor within the Account team as well as for other positions within the company. Education/Experience: • College Diploma with three years' experience in project management, time management, and people management or any equivalent combination of training and experience that provides the required knowledge, skills, and abilities to qualify. • Customer service experience, preferably in a retail, restaurant, or related environment. • Facilities management experience and familiarity with construction trade & processes, preferably in a retail or restaurant environment • To perform this job successfully, an individual should have basic skills in a work management system, proficiency in MS Office skills, and the willingness to expand their knowledge. Work Environment/Physical & Visual Demands: • This is a full-time position with 40 hours of work or more per week. Days and hours are typically within standard business hours, Monday through Friday from 8:30 a.m. to 5:00 p.m. EST. Though this is not an after-hours “on-call” position, availability to answer phone calls after normal business hours and on weekends is required as job duties demand. • This position requires extensive contact with people and local travel up to 10% may be required, based on the needs of the business. • Physical Demands: Speaking, Listening, Writing, Sitting, Keystroke, Crouching, Kneeling, Reaching, Standing, Walking, Pushing, Pulling, Finger movement, Squatting, Grasping, Repetitive Motion, and Sedentary/ Light work, Climbing, requiring lifting up to 20lbs or up to 50lbs with assistance. • Visual Demands: Visual acuity to perform activities such as viewing a computer terminal and reading. • Environment Conditions: This position is subject to sufficient noise with an indoor environmental condition; protected from weather conditions, but not necessarily from temperature changes

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. Why This Role Matters: We are seeking a dynamic and results-driven Customer Success Manager to join our team. In this critical role, you will develop and implement innovative account strategies to drive customer satisfaction, foster long-term relationships, and ensure optimal quality, pricing, and delivery performance. You will be a pivotal player in creating exceptional customer experiences while driving business growth and efficiency. What You'll Do: Strategic Account Management: Set and achieve goals for specific accounts, aligning with segment objectives to deliver measurable outcomes. Pricing and Negotiation: Develop pricing strategies that meet business targets and manage commercial negotiations, including labor cost recovery. Customer Advocacy: Act as the voice of the customer, managing escalations and building strong relationships at executive decision-making levels. Cross-Functional Coordination: Collaborate with multiple sites and teams to exceed customer expectations and ensure seamless execution. Growth and Innovation: Own pre-sales, after-sales, and customer satisfaction initiatives, while driving growth through next-generation solutions. KPI Accountability: Deliver on customer satisfaction metrics and maintain top-tier KPI scores across all locations. Program Execution: Ensure client programs are executed flawlessly, hitting all contractual and performance benchmarks. Risk Management: Proactively identify and mitigate risks, keeping stakeholders informed. What You'll Bring: Education: Bachelor's degree or equivalent experience in a related field. Experience: 5-8 years of sales or account management experience, preferably in IT or Data Center services. Industry Knowledge: Familiarity with hardware IT industrial customer bases and a deep understanding of data center operations. Skillset: Proven ability to manage complex processes, build strong customer relationships, and drive cross-functional initiatives. Strategic Mindset: Expertise in operational, technical, and process optimization, coupled with an understanding of the broader business impact. Communication: Exceptional interpersonal and negotiation skills, with the ability to influence stakeholders at all levels. What We Offer: $110,000 - $133,000 Competitive Salary: $110,000 - $133,000, with compensation tailored to experience, skills, and location. Comprehensive Benefits: Inclusive of health, dental, vision, and retirement plans. Growth Opportunities: Access to bonus and equity programs, along with professional development initiatives. Dynamic Environment: Be part of a fast-growing, innovative company with a global presence. Join Us: At Supermicro, you will work alongside some of the brightest minds in the industry, driving technological advancements and shaping the future of IT solutions. Our inclusive and collaborative culture values diversity, innovation, and a commitment to excellence. Join us and make an impact that matters. EEO Statement Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

🚫 Please Note: We are not accepting outreach from external recruiters or agencies for this role. Customer Success Experience: 3-5 years in Customer Success, Operations, or Technical Account Management About North The public cloud is rapidly evolving, with businesses investing over $200B annually in cloud technology. As AI accelerates demand for scalable infrastructure, cloud costs are soaring, and most teams still rely on spreadsheets to manage them. At North, we're building the next-generation cloud spend management platform. We give companies real-time visibility, control, and automation over their cloud finances, so they can grow efficiently, without wasting time or money. Backed by top-tier investors and trusted by global customers like Brave, The New York Public Library, and SumUp, we're assembling a world-class team to redefine how businesses manage cloud infrastructure. About the Role We're hiring a Customer Success Manager to join our growing team in New York. You'll be the primary point of contact for customers-helping them get onboarded, understand their cost data, and see continuous value through automation and insights. You'll work closely with our Engineering and GTM teams to translate technical savings into business impact, ensuring our customers not only save money but scale smarter. What You'll Do Own customer relationships post-sale: onboarding, adoption, and ongoing engagement. Collaborate with our team to analyze spend, surface savings opportunities, and communicate results clearly. Build and maintain dashboards and reports that highlight customer impact and ROI. Partner with Eng. to share feedback, shape features, and improve the user experience. Develop repeatable playbooks for account management and renewal processes as we scale. Become a trusted advisor to engineering and finance leaders managing cloud spend. What We're Looking For 3-5 years of experience in Customer Success, Technical Account Management, or Operations. Big plus: experience with FinOps or cloud infrastructure (AWS, GCP, Azure). Data-driven and comfortable working with metrics, dashboards, and financial modeling. Excellent communicator who can translate technical value into clear business outcomes. Based in New York City (hybrid) with ability to collaborate in-office with our team. Startup experience: comfortable building structure in fast-moving environments. Nice to Have Experience supporting customers in cloud, DevOps, FinOps, or infrastructure-heavy environments. Familiarity with AWS and GCP cost structures, billing models, and optimization levers (RI/Saving Plans, commitments, rightsizing, anomaly detection). Ability to translate data into insights using tools like Looker, Tableau, Metabase, or BigQuery. Background working with modern SaaS tools (e.g., Notion, Linear, HubSpot, Snowflake, dbt, Jira). Prior experience at a fast-growing startup where you built or operationalized CS processes from 0→1. A passion for making complex technical concepts simple and accessible. Comfort working closely with engineers, FinOps practitioners, and product managers. Strong storytelling skills-turning dashboards, data, and outcomes into crisp narratives for customers. Interest in cloud economics, cost efficiency, and helping companies scale more intelligently. Work Setup Hybrid role based in New York City, with an office in Dumbo, Brooklyn. Benefits Unlimited PTO 16-week fully paid parental leave (20 weeks at 50% for mothers) Company-wide breaks: last week of August & Dec 23-Jan 3 Healthcare: Anthem BlueCross Gold PPO, 75% employer-covered 30-day sabbatical every 4 years Ramp card for approved expenses Compensation $90-120k base salary depending on experience Equity included Join us! The public cloud is evolving fast, and North is leading the way in transforming cloud finance management. If you're looking for a high-impact role at a fast-growing startup, we'd love to hear from you. Apply today!

A leading services company in Newark, New Jersey, is seeking a leader for operations management. The ideal candidate will possess a Bachelor's degree and have a strong background in client services and team leadership. Responsibilities include leading operations teams, managing budgets, and ensuring compliance with safety standards. Aramark offers competitive compensation and benefits, focusing on professional growth and a supportive work environment. #J-18808-Ljbffr

The Sr. Salesforce Client Partner - Financial Services will be responsible for continuing to grow our Financial Services practice through sourcing and closing opportunities from their extensive network of Salesforce connections and relationships. As a Sr. Client Partner, the individual will also cross-sell and up-sell into an existing book of business by building and maintaining client relationships, conducting business reviews, and pitching new projects to deliver business value. Our ideal candidate is a creative problem-solver who thinks outside the box, is willing to collaborate closely with Salesforce on joint pursuits to win deals, and partner with a cross‑functional internal team to write the Statement of Work (SOW) and present to business leaders. Responsibilities Include: Develop new relationships and leverage internal relationships at Salesforce with Account Executives (AEs), Regional Vice Presidents (RVPs), and Area Vice Presidents (AVPs) to source and close new pursuits. This includes commuting to and from the Salesforce New York tower in Bryant Park once per week or more as required while building the book of business. Partner with the Salesforce Financial Services team to develop and present solutions to customers in capital markets, wealth management, insurance, banking, and fintech industries, leveraging Agentforce Sales, Agentforce Service, Agentforce Revenue Management, and Data 360. Produce and consistently manage a healthy pipeline of $3X$ the monthly quota with accurate next steps and close dates in as close to real‑time as possible. Maintain an accurate forecast of the business, reporting Commit, Most Likely, and Best Case opportunities on a rolling 90‑day period with high fidelity. Develop and maintain account plans, tier accounts, and cover the territory of existing accounts to reliably generate upsell pipeline across Agentforce 360. Partner with Plative Solution Architects, delivery leadership, and engineering to uncover business processes, user stories, and use cases for Salesforce pursuits. Simplify complex Salesforce architecture proposals, including those leveraging Salesforce AI and Agentforce Revenue Management, into clear, actionable insights that highlight business impact and resonate with executive leadership. Basic Qualifications: 5+ years experience full life cycle in Services or solution‑selling sales. 2+ years experience selling into wealth, asset management, and/or capital markets firms. 2+ years experience selling in the Salesforce ecosystem. Experience selling to C‑level executives at mid‑market to enterprise‑level companies within the financial services space. Adhere to and demonstrate expertise with a disciplined sales methodology (MEDDIC/MEDDPIC, Sandler, Spin, etc.). Desired Qualifications: Professional Services experience at a Salesforce solution implementer. Hands‑on experience in front or back‑office for capital markets, wealth management, insurance, banking, and fintech industries. Track record of business value selling and quantifying impact/ROI in solutions. Strong technical aptitude or experience selling as a Solutions or Sales Engineer. How You'll Embody Our Core Values Put People First by building trusted relationships with clients and mentoring teammates. Grow Together, Win Together by sharing knowledge, celebrating wins, and elevating others. Bring Your Authentic Self to Work by fostering openness, empathy, and integrity in every interaction. Take the Path You'll Be Proud Of by delivering excellence, owning outcomes, and learning from challenges. Push Boundaries, Blow Minds by designing creative, scalable solutions that drive real impact. Plative Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Plative is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Apply for This Job " * " indicates required fields First Name * Last Name * Email * Phone * Street address Address line 2 City State / Province / Region * Country * Resume/CV * Accepted file types: pdf, Max. file size: 256 MB. ******************************** LINKEDIN NAME/ How did you hear about us? * Please provide the first name of the person who reached out to you, or if you applied on your own. Will you now or in the future require Plative to commence (sponsor) an immigration case in order to employ you? * #J-18808-Ljbffr

What We're Looking For: Begin your career as a Customer Success Manager II at Meltwater, where each day is dedicated to ensuring the continued success and satisfaction of our valued customers. We're searching for driven individuals to join our team and play a pivotal role in delivering exceptional experiences. As a Customer Success Manager II, your focus will be on driving impactful outcomes through product adoption, implementing risk mitigation strategies, and conducting user training. At Meltwater, we offer more than just a job-it's a pathway to personal and professional growth. Immerse yourself in an environment that cultivates your talents, fosters mentorship, and advocates for inclusive leadership principles. Engage with seasoned account managers and resilient leaders who are committed to supporting your journey of development. Join our team and become part of a diverse community that celebrates your unique contributions and empowers you to reach new heights. What You'll Do: Collaborate with internal stakeholders, including Renewal Managers and Account Managers, to align customer needs effectively. Provide strategic guidance and support to ensure comprehensive adoption of Meltwater solutions, maximizing value for customers. Empower clients with tools and resources to cultivate strong advocacy, enhancing billing relationships. Foster a deep understanding of customers' organizational context and objectives through close collaboration, tailoring solutions to their unique needs. Seamlessly partner with the Account Manager team to identify upselling and cross-selling opportunities, driving overall customer account growth. Proactively engage with accounts ahead of renewal dates to support renewals, mitigate risks, and address 'at-risk' accounts. Take ownership of customer account gross retention, prioritizing high levels of satisfaction and loyalty. Drive client engagement and product adoption to ensure ongoing value delivery. Conduct thorough onboarding and training sessions for new customers, facilitating seamless integration with Meltwater solutions. Gather customer feedback through executive business reviews, fostering continuous improvement and addressing evolving needs. Identify expansion opportunities and communicate them to Account Managers, contributing to the growth and success of customer accounts. What You'll Bring: A Bachelor's degree or higher is preferred for this role, empowering you to demonstrate your academic prowess and contribute effectively. Demonstrated expertise in customer success, account management, or a related field, backed by at least 3 years of hands-on experience in account management. Exceptional communication and interpersonal skills, enabling the establishment and maintenance of strong customer relationships. Results-driven mindset, dedicated to achieving customer satisfaction and fostering their success. Proactive approach in identifying and addressing customer needs and opportunities promptly. Collaborative spirit, adept at working closely with cross-functional teams to ensure seamless customer success. Excellent written and verbal communication skills in English. Willingness to embrace a flexible work schedule. We require that you are in office most weeks 3 days per week with flexibility to 5 days per week based on team and business priorities. The ability to legally work in the country of hire is required for this position. What We Offer: Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance. Excellent medical, dental, and vision options 401(k) matching, life insurance, commuter benefits, and parental leave plans Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career Compensation Overview Competitive Compensation: Base Salary of $53,000 - $71,000 USD per year + quarterly commission subject to the terms of the applicable bonus plan. Total compensation range for this position: $88,500 - $118,000 USD per year. Earnings are dependent on individual sales performance. Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers aroundthe world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and createsan environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes alongthe way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

A growing B2B services company is looking for a Sales Manager to lead and mentor a high-performing sales team. The ideal candidate will manage sales plans, drive growth, and ensure operational excellence throughout the sales cycle. Responsibilities include coaching salespeople, managing the sales pipeline, and overseeing recruitment and onboarding. Proficiency in Microsoft Suite and CRM systems is required, along with exceptional B2B sales experience. This role offers opportunities for personal and professional growth in a dynamic environment. #J-18808-Ljbffr

Presidio, Where Teamwork and Innovation Shape the Future AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role Presidio has an exciting opportunity for an experienced Client Executive to join our Key Accounts Team. The Presidio Key Account Team's #1 priority is to deliver outstanding customer experiences by solving complex business challenges through digital & cloud solutions that provide economic value and growth. We emphasize a culture of helping one another, integrity, hard work, winning and having fun together. Client Executives within Key Account team serve as role models within Presidio and the industry for sales capabilities and best-in-class sales behaviors. Travel Requirements: In this role you will be expected to travel up to 20%. It will be based in Morristown, NJ, and the travel will be mostly regional. Responsibilities Sales Execution: Execute sales strategy by identifying customer needs and selling the appropriate hardware and company services Develop business through multiple marketing and sales techniques, including but not limited to cold calling, conducting in-person meetings, and partnering with vendors or manufacturers Maintain a targeted understanding of customers' business showing the ability to establish customer needs, buying cycles, and create strong relationships to effectively drive sales and repeat business Meet or exceed annual sales top-line revenue and margin goals as defined by management Drive profitably and grow revenue for target accounts in partnership with the inside sales team Adhere to sales process, including but not limited to pipeline development and accurate forecasting via internal tools Performs extensive proposal writing and prepares sales information for customers Account Management: Manage individual sales objectives to include sales orders and billing activities to support quarterly goals Manage ongoing customer account relationships to include updating account information in company systems and resolving customer satisfaction issues Work with the inside sales team to ensure that quotes are provided, and order requests are processed accurately, and with the engineering team to accurately scope projects Manage past due invoice resolution with accounting to ensure proper collections Develop and maintain solid business relationships within the various decision-makers and influencers at all levels at each target account Understand each target customer's business model, map their organization and identify their unique technology needs Strategic Planning & Presentation: Performs deep analysis of account base including "heat maps" to determine key areas of opportunities Develop & execute marketing and business plans to drive revenue and profits Work with sales leadership and team to provide feedback, develop specific vendor relationships, advance new company initiatives and mentor new employees to enhance all aspects of the sales strategy Attends monthly/quarterly account planning/penetration sessions with our strategic manufacturing partners' AMs. Presents a Quarterly Business Review (QBR) to Sales/Ops Manager each quarter which will focus on past performance and expectations of current quarter, analysis of pipeline, key wins, and personal improvement goals Provide in-depth customer technology roadmap and collaboratively work with inside Account Manager to uncover new sales opportunities Develop partnerships with Vendor Field Sales Representatives and optimize the joint selling opportunities within the territory Use monthly forecasting and pipeline management to manage sales growth High performing AMs have the demonstrated ability to overcome obstacles, achieve sales goals, and articulate ideas clearly and concisely in a variety of settings Ability to reach expected sales quota the first 90 and 180 days of employment leveraging existing vendor and customer contacts, as well as experience and track record of meeting and exceeding sales quotas Strong collaboration skills and ability to work closely and effectively with members across departments and at all levels of the organization Proven track record in developing relationships with customers and vendors, and ability to translate client business needs into solutions Required Skills: Bachelor's degree preferred, or equivalent experience and/or military experience 7+ or more years of outside information technology sales experience (customer-facing) in infrastructure, storage, cloud, network security, professional services or managed services preferred Preferred candidate will have prior experience selling advanced technology solutions from Cisco, Dell/EMC, Palo Alto, AWS, Azure, HP, Citrix, etc. Your future at Presidio JoiningPresidiomeans stepping into aculture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here,your impact is real.Whether you're harnessing the power of Generative AI, architecting resilientdigital ecosystems, or drivingdata-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit ***************** #LI-LM1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

JOB TITLE: Operations and Logistics Manager / EDI Operations Coordinator Salary: $90,000+ A leading fashion company located in New York City offering a hybrid schedule is seeking an Operations Manager/EDI to become a vital part of our team. The ideal candidate will be responsible for optimizing operations, and managing and processing customer orders, EDI, and NuOrder ensuring accurate and timely order processing into our system and managing all channel of distribution Responsibilities - Collaborate all information with Sales teams to track orders and shipment status - Analyze and review Open Order Reports to maintain efficiency. - Manage and follow up on Bulk Orders and identify ATS opportunities, -Work with Sales communicating any discrepancies or - Ensure timely release of orders within the current shipping window. - Monitor the status of inbound shipments and factory orders. - Issue Return Authorizations (RAs) and Return to Vendor (RTVs). - Provide Proof of Delivery (POD) and Bill of Lading (BOL) documents to international customers. - Oversee the allocation of incoming shipments and goods. - Maintain clear communication with the warehouse team. - Handle Charge Backs and Credit Memos. - Receive EDI transfers and ensure compliance. - Generate and review the open pick ticket report. -Follow up on back orders to ensure customer satisfaction. SKILLS: Comprehensive knowledge of EDI data structures Knowledge of business transaction lifecycles Knowledge of ERP Software, NuOrder, and B2B Platforms is a plus Strong verbal and written communications skills Able to troubleshoot problems Strong attention to detail

Scale's customer base is growing exponentially, and you will be on the front lines of ensuring that these customers become passionate, lifelong Scale partners. As a member of our Engagement Management team, you'll be accountable for establishing customer relationships, driving revenue, hitting SLAs, and maintaining quality standards. You will work closely with one of Scale's Gen AI Data Engine customers, driving end-to-end engagements from new projects and pilots, owning the account execution, working cross-functionally to ensure Scale products and services are delivered consistently and on-time, and driving account consumption. You are the tip of Scale's contact with our Gen AI customers, working with and being an advocate for customer data leaders and engineering/operations teams. You have a strong interest in how high-quality data can positively influence Gen AI models. Your bias towards finding not just one-off solutions, but repeatable and scalable ways to ensure we continually deliver. You have a track record of managing customers to renewal, forecasting with customers, and supporting sales teams managing upsells. And you are naturally empathetic and excel at building long-term relationships through diligent problem solving and thoughtful, strategic discussions. Within Scale, you will work cross-functionally with Operations, Product Managers, Sales, and other teams as the primary customer operations advocate. The blend of operations and customer management to drive our most important outcomes make this a unique and exciting role at the heart of Scale's Data Engine operations. The ideal candidate is customer-driven, analytical, empathetic, outcome focused, and above all someone who drives and inspires results. You will: Build and drive some of our most critical operational processes: the consistent, on-time delivery of Data Engine product and services, and revenue consumption for our customers Build and oversee levers with a relentless focus on SLA achievement and quality improvement Review, track and improve operational performances and be obsessed with continuous improvement Oversee on-boarding and successful implementation for new Data Engine projects Manage the long-term health of customers by identifying and preempting areas of risk or concern Partner with clients to understand operational issues and advocate for their fixes with Scale engineers Work directly with customer's engineering teams, partnering with customer-facing MLEs and Field Engineering Work directly with customer's engineering teams, answering questions and addressing issues with use of our API Create an effective feedback loop between the front line, product, strategy, and customers Collaborate with stakeholders to improve processes for new and existing customers Ideally you'd have: 4-9 years of total work experience, with experience in consulting or as a technical program management role in industry Associate / Senior Consultant / Engagement Manager role at a Big 3 Consulting Firm A technical background (education or professional experience with CS, Economics, Statistics, Engineering) A proven track record in B2B client facing roles and expanding client relationships Ability to understand APIs and the ML training lifecycle and build great relationships with technical customers Great cross-functional experience and collaborative ability Excellent verbal and written communications A track record of structured, analytics-driven problem solving A history of diligence and organization across multiple work streams An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results Analytical, planning, and process improvement capability Experience with reading SQL and/or another database language Nice to haves: Prior experience at an API technology company and/or managing technical customers using an API Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$158,000-$236,500 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

What makes this role important at Ipsos? At Ipsos, we are passionately curious about people, markets, brands, and society. We deliver information and analysis that make our complex world easier and faster to navigate and inspires our clients to make smarter decisions. The Healthcare service line at Ipsos brings true specialization, offering a unique depth of knowledge and expertise across the product lifecycle to our clients in biopharma, health insurance, digital health, medical devices, and diagnostics companies. The Advisory services team was established to generate strategic insights that build upon the company's core competencies in market research, culminating in a premier healthcare consultancy. You will join a unique team of problem solvers who come from backgrounds as diverse as scientific research, brand management, strategy consulting, medicine, and more. Together, the team leverages these diverse perspectives to solve some of the most complex and challenging strategic problems for our clients across the healthcare market. What you can expect to be doing: Consulting and Strategic Development: Involves working with executives to develop growth strategies for new segments and commercial or product offerings. Market Analysis and Strategy: Encompasses market and competitive landscape assessment, market sizing, opportunity assessment, and market valuation. Partnership and Growth Optimization: Involves partnership identification, developing playbooks, and executing analytical work streams to optimize commercial programs. Client Activation and Workshops: Includes conducting client activation work sessions aimed at strategy refinement and implementation. Partner with cross-functional teams to identify & define business problems, develop solutions to address clients' KBQs, adjust approaches & frameworks to fit a variety of project types. This might be the job for you if you have: BA/BS required; MBA or other advanced degree (MPH, MSc, etc) preferred 8+ years of professional life sciences experience preferably in management consulting/strategy, commercial strategy, product launch/management/marketing, and/or business analytics Experience with market access/health economics/evidence generation, preferred Outstanding project management skills and ability to manage multiple projects Manage direct reports and mentor junior staff Demonstrated leadership skills, including bringing clarity to ambiguous situations Strong analytical, business acumen, and critical thinking skills Ability to work cross-functionally, with a solid understanding of market research Confidence outlining, creating, and writing proposals (with support from executive team) in response to client RFPs Strong knowledge and experience utilizing various data sources used in strategic consulting engagements (including competitive intelligence, custom research - qual & quant methods, secondary resources & databases) along with strong analytical skills for applying these sources for opportunity assessments, market modeling, strategy development, valuations Experience with analyzing and interpreting custom research and extrapolating findings to address the larger strategy development Experience in developing and executing strategic frameworks to address complex issues Experience with generating actionable and insightful reports, in a story-focused format, that resonate with different stakeholders and levels, through the development, production, & interpretation of multiple data and information inputs; assigning meaning to information by considering context & different perspectives and drawing logical conclusions based on evidence & reasoning. Ability to explain insights, findings, and analysis limitations to clients Advanced proficiency of Microsoft Excel and PowerPoint required; proficiency in SPSS or other similar data analysis tools preferred High degree of independence and exceptional work ethic Ease and confidence with "thinking on your feet" Excellent written and verbal communication skills Professional, proactive demeanor Strong interpersonal skills Curiosity and interest in developing, writing, and leading thought leadership initiatives If you don't meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you're applying to! In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $140,000 to $165,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. What's in it for you: At Ipsos you'll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture. To find out more about all the great reasons to work at Ipsos, how we're making an impact around the world, and more about our benefits and employee programs, please visit: Why Work at Ipsos | US Commitment to Diversity Ipsos recognizes the necessity of building an inclusive culture that values each employee's individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos' diverse employees who compile and analyze this data-they are the essence of who we are and what we do. We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual. Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability. #LI-AE1 #Hybrid

People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Apply today! What our team members are saying: Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity. Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partnering with related Cathay department colleagues to proactively provide services for customers. Ensure regulatory compliance and staff adherence to bank policies and procedures. Maintain operational integrity of the branch. DIRECT REPORTS The incumbent supervises Relationship Bankers and all Operations staff (depending on the branch's staffing requirements) ESSENTIAL FUNCTIONS Service and Sales Responsibilities: Interact in an effective and professional manner with all levels of bank personnel, corporate and bank clients demonstrating commitment to quality and extraordinary customer service Ensure staff are actively profiling customers during new account and teller transaction process to identify cross sell opportunities to meet customer needs/requirements Responsible for developing and tracking individual performance goals. Develop coaching and mentoring process for staff to ensure their performance meets bank customer service, sales, and operational requirements Establish and manage achievement of assigned team and individual sales production goals Collaborate with Branch Manager / Relationship Manager in support of prospect and customer calls to develop customer onboarding plan, including set-up of products and services Support business development colleagues, and perform marketing activities as needed in efforts to achieve branch growth and profitability goals May register as MLO (Mortgage Loan Originator)- based on branch/market needs, to support loan inquiries, interview loan applicants, and assist with loan related functions Represent the bank by actively participating in outside civic/community affairs, business/ industry-related organizations and other professional activities as appropriate Operations, Management & Administration Responsibilities: Direct the operations functions of the branch. This encompasses the full knowledge of branch functions which include- new accounts, teller operations and safe box. The incumbent acts as the resident expert on procedural, risk and regulatory functions within the branch Ensure that the branch consistently complies with all bank policies/procedures, banking regulations and meets satisfactory audit rating. Implement appropriate controls and oversight for any identified deficiencies Ensure sound operating conditions are maintained in the branch by utilizing the daily and monthly operational and reporting reviews along with completion of required branch certifications Perform staffing evaluation to ensure appropriate levels of staffing and skill sets in support of customer service requirements. Work with Branch Manager and Regional management on effective staff deployment and utilization Ensure performance reviews/evaluations of the branch's non-officer staff and officers as assigned, are completed timely, objectively and with proper emphasis on individual development, coaching skills, customer service skills and sales/referral activities Recommend hires, transfers, terminations, salary adjustments, performance standards and reviews. Approve employee daily time records, work assignments, vacations, sick pay, etc. May serve as Safety and/or Security Officer for the branch QUALIFICATIONS College degree a plus. Three to five years' experience in a similar capacity with management/supervisory responsibilities. Comprehensive knowledge of all aspects of branch service functions. Thorough knowledge of bank policies and procedures. General knowledge of complex support systems, branch efficiency and productivity, and personnel policies and procedures. Direct sales experience desired. Computer experience (Microsoft Word, Excel, Outlook) required. Good management skills with emphasis on planning, organization and scheduling. Excellent verbal and written communication skills. Bi-lingual English and Chinese (Mandarin or Cantonese) preferred. OTHER DETAILS $28.85 - $31.25 / hour Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster: Poster- English Poster- Spanish Poster- Chinese Traditional Poster- Chinese Simplified Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Selling Raw Ingredients, Natural Derivatives, Citrus Oils Full REMOTE: East or Central US A global trading and distribution company specializing in the supply of agricultural commodities and food ingredients. They source, process, and supply a broad portfolio including citrus fruit and derivatives, nuts, dried fruits, juices, and additives, sweeteners, and flavorings. This role is positioned to help expand a high-demand, underdeveloped US market segment within their natural derivatives / oils platform. Responsibilities: Call on Flavor and Fragrance accounts across North America. Sell a portfolio of oils (citrus), FTNF's (from the named food), and FTNSs (from the named source). Drive new customer acquisition and account growth; expand offerings within existing accounts. Identify opportunities, monitor market/competitors, and translate customer needs into revenue. Own contract execution/renewals, backlog management, delivery performance, and margin targets. Execute sales budget and forecasting. Travel: ~30% Qualifications: BS - Science related. 5+ years account management / sales in Flavors & Fragrances ingredients, selling raw ingredients / natural derivatives (not finished products). Proven success selling citrus oils and a portfolio including FTNF / FTNS. Existing relationships/customer base in the Flavor & Fragrance market. Independent “hunter” mindset; strong negotiation and communication skills. Compensatiopn: $130,000-$150,000 base + bonus + healthcare, 401(k), STD/LTD, life insurance.

Invest in Your Success with Mac Tools Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle. As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds. Key Benefits of Mac Tools Franchise Ownership Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada. Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more. World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters. Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc. Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world. Financial Flexibility: Explore various financing options to fit your needs. Financial Requirements To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options. Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases. Ready to Take the Next Step? Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise? Complete our quick mobile application to start your journey towards financial independence. Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand. Mac Tools , a division of Stanley Black & Decker Inc. 5195 Blazer Parkway Dublin, Ohio 43017