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  • Client Service Director - Water/Wastewater

    Kennedyjenks 4.1company rating

    Customer success manager job in Pasadena, CA

    Client Service Director - Water/Wastewater Job Description Founded in 1919, KJ has always looked to the future. With a talented team of professionals and a culture of continuous improvement, we deliver exceptional engineering, environmental consulting, and construction management services, with a focus on innovation and sustainability. Using advanced analytics, technology, and tools, KJ improves designs, reduces risk, and finds better ways to deliver projects from planning through construction. KJ is at the forefront of developing sustainable solutions for clients, including green infrastructure design, strategies to reduce energy use and environmental impacts, award-winning water reuse projects, and efficient construction management practices that ensure quality, safety, and on-time delivery. We are known for our dedication to industry-leading client service and tailored solutions. Kennedy Jenks is seeking a dynamic Client Service Director with strong client relationships, a proven track record, team‑building capabilities, and business leadership skills to drive the growth of our thriving public and private sector water and wastewater practice across the United States. This senior leadership role is crucial to our continued success in delivering quality solutions to our valued clients. You will be an integral part of a forward‑thinking engineering practice involved in exciting and meaningful project work across our national footprint. Key Responsibilities: Business Development: Engage with the marketplace to identify new clients and projects, and work collaboratively with our team to pursue and secure these opportunities. Client Expansion: Leverage existing relationships with municipal and industry clients, and KJ's local and national project portfolio to expand service offerings. Leadership: Build, lead, and motivate teams to deliver exceptional client service on projects. Project Management: Take responsibility for managing key projects from the planning phase through construction, ensuring quality delivery. Brand Development: Lead client service and professional engagement efforts to enhance both personal and company brand awareness, while identifying new opportunities and partnerships to drive growth. Strategic Planning: Contribute to statewide strategic planning, utilizing marketing knowledge and your established client relationships. Staff Development: Collaborate with internal leaders to hire and develop staff, ensuring team success. Proposal Oversight: Lead strategic project positioning, including developing key teaming partners, overseeing proposal development, and preparing for client interviews. Project Development: Oversee the preparation of project scope, schedules, fee negotiations, project staffing, and coordination of activities related to planning, design, and construction. Travel: Travel to client and project sites for meetings and travel to other Kennedy Jenks offices will be necessary. Project Contribution: Contribute to project delivery goals by managing projects or serving as a project engineer or team member. Qualifications: Local Market Expertise: Thorough understanding of the local market, with established industry relationships and strong technical knowledge of water, wastewater, pipeline, stormwater, environmental, and industrial consulting. Entrepreneurial Spirit: Proven experience with business development, relationship‑building, negotiation, and client service management, all delivered with integrity. Team Building: Enthusiasm for fostering team collaboration, staff development, and inclusive leadership. Communication Skills: Strong writing, editing, research, and verbal communication abilities. Experience: Minimum of 15 years of relevant experience. Education: BS or MS in Civil, Chemical, Environmental, or a related engineering field. PE license required or ability to obtain immediately. Design‑Build experience and DBIA certification are a plus. Travel Requirements: Ability to travel to clients and Kennedy Jenks offices as needed. Kennedy Jenks supports a healthy work‑life balance and utilizes ahybrid model of home and office work to empower our team members to thrive and achieve their full potential. Thesalary range for this position is anticipated to be between $160,000 and $235,000, depending on education, experience, qualifications, licensure/certifications, and geographic location. This position is eligible for performance and incentive compensation. Benefits Summary: Kennedy Jenks offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance, 401k, bonus opportunities, tuition reimbursement, professional registration support, a competitive PTO and holiday plan, and other benefits and programs. #LI-Hybrid Kennedy Jenks is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy and pregnancy‑related conditions, sexual orientation, gender identity, national origin, age, marital status, disability, citizenship status, genetics, protected veteran status, or any other characteristics protected by applicable law. #J-18808-Ljbffr
    $160k-235k yearly 2d ago
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  • Head of Customer Success

    Capitalizeus

    Customer success manager job in Newport Beach, CA

    Capitalize is transforming the $6 trillion commercial real estate (CRE) debt market with AI-driven technology that enhances transparency, improves lead quality, and accelerates deal efficiency. We empower capital markets, investment sales, lenders, and investors with the data and technology needed to fuel revenue growth and enable smarter decision-making. Join us in reshaping the future of CRE finance through AI and innovation. Summary Comp: $90K-$120K base + 20-30% bonus Location: Preferred in Newport Beach, CA (open to hybrid across LA / OC / San Diego) Capitalize.io is one of the fastest-growing AI/proptech companies in commercial real estate. We help commercial mortgage brokers, lenders, investment-sales brokers, and CRE investors source new deals using real-time liens, maturities, SREO portfolios, borrower contact data, distress signals, and AI-driven matching. 300+ companies rely on Capitalize today - and we're scaling fast. We're hiring a high-performing, analytical, PLG-native Head of Customer Success to take full ownership of the customer lifecycle. This person will drive activation, adoption, retention, and expansion across a high-velocity book of SMB and mid-market accounts. Core Responsibilities Reduce churn by building proactive engagement, renewal, and risk-mitigation processes Increase adoption via hands-on onboarding, scalable training, and customer education Drive seat expansion & PQLs by identifying usage gaps and spotting product-qualified signals Build repeatable playbooks for onboarding, lifecycle management, health scoring, renewals, and QBRs Work cross-functionally with Product to relay customer feedback and influence roadmap Partner with Sales to optimize handoffs, expansion workflows, and commercial strategy Implement systems, dashboards, and analytics to track health, activation, NRR, and usage Own renewals, churn metrics, customer satisfaction, and lifecycle KPIs Build and manage onboarding sequences, lifecycle nudges, and automated touchpoints Improve help center content, documentation, and customer training materials Handle customer escalations with urgency and professionalism What We're Looking For 3-6 years in SaaS Customer Success or Account Management Experience in product-led or hybrid PLG SaaS environments HubSpot power user (workflows, filters, lifecycle automations, sequences; certified is a plus) Highly analytical - comfortable using dashboards to identify risk, guide strategy, and optimize retention Strong process-builder: can create scalable onboarding, lifecycle, and expansion frameworks Proven examples of improving activation, retention, or expansion Player-coach mentality - willing to execute while building the long-term CS function Excellent communication skills; collaborative with Sales, Product, and founders Industry fit preferred: CRE data, proptech, financial data platforms, or data-heavy SaaS Preferably located near Newport Beach HQ (hybrid options available across LA/OC/SD) Competitive Compensation : Base salary with lucrative commission structure. Professional Development : Opportunities for career growth and advancement. Work Environment : Collaborative and innovative company culture with a focus on employee well-being and work-life balance. Capitalize provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #J-18808-Ljbffr
    $90k-120k yearly 5d ago
  • Enterprise Customer Success Manager

    Laurel 3.6company rating

    Customer success manager job in Los Angeles, CA

    Laurel is on a mission to return time. As the leading AI Time platform for professional services firms, we're transforming how organizations capture, analyze, and optimize their most valuable resource: time. Our proprietary machine learning technology automates work time capture and connects time data to business outcomes, enabling firms to increase profitability, improve client delivery, and make data-driven strategic decisions. We serve many of the world's largest accounting and law firms, including EY, Aprio, Crowell & Moring, and Frost Brown Todd, and process over 1 billion work activities annually that have never been collected and aggregated before Laurel's AI Time platform. Our team comprises top talent in AI, product development, and engineering-innovative, humble, and forward-thinking professionals committed to redefining productivity in the knowledge economy. We're building solutions that empower workers to deliver twice the value in half the time, giving people more time to be creative and impactful. If you're passionate about transforming how people work and building a lasting company that explores the essence of time itself, we'd love to meet you. About the Role We're looking for an experienced and commercially minded Enterprise Customer Success Manager (CSM) to join our growing Customer Experience team. As an Enterprise CSM, you'll serve as the primary strategic partner for some of Laurel's largest and most complex customers-guiding them to full product adoption and value realization while directly owning renewals and identifying expansion opportunities. You'll combine deep product expertise with a consultative, outcome-driven approach to drive usage, increase satisfaction, and maximize Net Revenue Retention (NRR). This is a high-impact role for someone who thrives on solving hard problems, building long-term partnerships, and delivering tangible results for customers and for Laurel. What You'll Do Own the full post-sales relationship for a portfolio of Laurel's largest and most strategic customers-driving adoption, value, and revenue. Lead onboarding and education efforts, ensuring customers quickly ramp and engage with Laurel's core functionality. Drive adoption and usage by designing and executing tailored success plans aligned to customer goals and product capabilities. Own renewal conversations and timelines with customers, collaborating internally to structure and negotiate renewal terms. Identify and lead expansion opportunities, partnering with buyers and executive stakeholders to increase Laurel's footprint. Mitigate risk proactively by surfacing blockers, managing stakeholder alignment, and ensuring executive engagement. Collaborate cross-functionally with Product, Support, Implementation, and Sales to deliver a cohesive and impactful customer experience. Translate customer insights into product feedback, helping influence the roadmap and improve customer outcomes. Develop deep expertise in Laurel's Time Automation and Data products, becoming the go-to internal and external expert. What We're Looking For 8+ years of experience in a Customer Success, Account Management, or related post-sales role in B2B SaaS. Experience working with complex, enterprise-level customers - navigating multi-threaded organizations and executive stakeholders. Proven experience owning and driving successful customer renewals, including managing timelines, commercial discussions, and stakeholder alignment. Strong track record of driving product adoption, customer engagement, and measurable value realization. Strong project management skills; ability to manage onboarding, training, and adoption initiatives across multiple accounts. Data-driven approach to customer success, with experience leveraging usage data and success metrics to inform strategies. Exceptional communication skills - comfortable engaging with both end users and executive sponsors. Highly collaborative, with experience partnering with cross-functional teams including Sales, Product, and Support. Comfortable operating in a fast-paced, high-growth, ambiguous environment. Bonus Points Experience supporting professional services, legal, or other complex industries. Familiarity with Customer Success tools (e.g., Gainsight, ChurnZero, Catalyst) and CRM systems (e.g., Salesforce). Experience driving adoption for AI-powered or data-driven SaaS products. Why join Laurel: To date, we've secured significant funding from renowned venture capitalists (Google Ventures, IVP, Anthos, Upfront Ventures), as well as notable individuals like Marc Benioff, Gokul Rajaram, Kevin Weil, and Alexis Ohanian A smart, fun, collaborative, and inclusive team Great employee benefits, including equity and 401K Bi-annual, in-person company off-sites, in unique locations, to grow and share time with the team An opportunity to perform at your best while growing, making a meaningful impact on the company's trajectory, and embodying our core values: understanding your "why," dancing in the rain, being your whole self, and sanctifying time We encourage diverse perspectives and rigorous thinkers who aren't afraid to challenge the status quo. Laurel is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are not able to support visa sponsorship or relocation assistance. If you think you'd be a good fit for this role, we encourage you to apply, even if you don't perfectly match all the bullet points in the job description. At Laurel, we strive to create an inclusive culture that encourages people from all walks of life to bring their unique, diverse perspectives to work. Every day, we aim to build an environment that empowers us all to do the best work of our careers, and we can't wait to show you what we have to offer! #J-18808-Ljbffr
    $88k-137k yearly est. 4d ago
  • Automotive Tool Sales/Route Manager - Full Training

    Mac Tools 4.0company rating

    Customer success manager job in Los Angeles, CA

    Invest in Your Success with Mac Tools Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle. As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds. Key Benefits of Mac Tools Franchise Ownership Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada. Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more. World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters. Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc. Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world. Financial Flexibility: Explore various financing options to fit your needs. Financial Requirements To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options. Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases. Ready to Take the Next Step? Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise? Complete our quick mobile application to start your journey towards financial independence. Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand. Mac Tools , a division of Stanley Black & Decker Inc. 5195 Blazer Parkway Dublin, Ohio 43017
    $45k-52k yearly est. 13d ago
  • Success Manager

    The Renaissance Network, Inc.

    Customer success manager job in Los Angeles, CA

    Are you a driven Success Manager? Are you interested in an opportunity to empower educators to improve student outcomes for an EdTech company that's leading the way in the future of teaching and learning? Amira Learning accelerates literacy outcomes by delivering the latest reading and neuroscience with AI. Trusted by more than 4,000 districts and numerous state education agencies, Amira is helping 4 million students worldwide become motivated and masterful readers. They seek a Success Manager in the West (CA/OR/WA/AK/HI) to ensure the flawless onboarding and drive the deep, sustained product adoption of Amira across all user levels within assigned school districts. The Success Manager's primary goal is to translate product features into pedagogical value, empowering educators to improve student outcomes. Major Responsibilities Onboarding & Project Management: Lead and project manage all aspects of new school and district implementations, from technical setup to user training, ensuring a timely and successful launch. Training & Professional Development: Design and deliver high-quality, engaging training and professional development sessions for teachers, coaches, and school administrators (both virtual and on-site). Adoption & Usage Analysis: Proactively monitor product usage data to identify trends, celebrate successes, and address adoption risks. Develop and execute data-driven intervention plans for at-risk users or schools. Relationship Building: Build strong, collaborative relationships with mid-level district and school-based contacts, including Curriculum Directors, Principals, Instructional Coaches, and teacher leaders. Best Practice Consultation: Serve as a pedagogical expert on the Amira platform, consulting with schools on best practices for integrating Amira into their existing curriculum and instructional routines. Product Expertise & Feedback: Distill the reasons why the product is working well and why it is failing to deliver value. Convey this information back to R&D in an actionable form. Risk Mitigation: Mine for and mitigate customer concerns or issues in a creative, proactive, and relentless way. Preferred Qualifications: 3+ years of experience in customer success, implementation, professional development, or a former K-12 educator role (e.g., Instructional Coach, Principal, etc.) Experience implementing software solutions, preferably in the Education SaaS industry. Experience delivering professional development or training to adults. Strong project management and organizational skills. Ability to analyze data to derive actionable insights. Excellent communication and presentation skills. Deep empathy for the challenges and goals of educators. 50% travel. Experience in education administration and/or a start-up organization a plus. Amira Learning accelerates literacy outcomes by delivering the latest reading and neuroscience with AI. As the leader in third-generation edtech, Amira listens to students read out loud, assesses mastery, helps teachers supplement instruction and delivers 1:1 tutoring. Validated by independent university and SEA efficacy research, Amira is the only AI literacy platform proven to achieve gains surpassing 1:1 human tutoring, consistently delivering effect sizes over 0.4. Rooted in over thirty years of research, Amira is the first, foremost, and only proven Intelligent Assistant for teachers and AI Reading Tutor for students. The Renaissance Network - Building World-Class Teams to Impact Education We process certain personal information about you for our legitimate business interests to identify and contact suitable individuals about opportunities that may be relevant to them. Details are set out in our Privacy Policy, including how to opt-out (ren-network.com/privacy-policy). The Renaissance Network (TRN) is an equal opportunity employer. TRN complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws.
    $65k-102k yearly est. 19h ago
  • Client Success Manager

    Woundtech

    Customer success manager job in Los Angeles, CA

    We are seeking a results-oriented Client Success Manager- MSO Focus to drive growth and establish long-term partnerships with Management Services Organizations (MSOs) in the healthcare sector. This role is critical to our mission of delivering value-based solutions to healthcare organizations. The ideal candidate will have a deep understanding of MSOs, their operational models, and the healthcare sales landscape. As a Client Success Manager you will build and execute account strategies, engage key decision-makers, and manage complex sales cycles to expand net referrals from the top MSOs in your assigned market. Key Responsibilities Account Development and Management Establish and maintain strategic relationships with key MSO stakeholders, including executives, operational leaders, and clinical teams Serve as a trusted advisor, understanding client needs and delivering tailored solutions that align with their business objectives Sales Strategy and Execution Develop and execute comprehensive sales strategies to grow revenue within the MSO market segment Drive the MSO sales process from prospecting to closing, ensuring alignment with company goals and client expectations, as required Meet or exceed sales targets and performance metrics Market Expertise and Insights Stay informed on trends in MSO operations, regulatory changes, and healthcare industry developments Leverage market insights to identify opportunities for innovation and competitive differentiation Collaboration and Teamwork Work closely with internal teams (marketing, product services, operations) to deliver seamless client experiences and successful implementations Provide feedback to internal teams to refine offerings and address market needs effectively Account Planning and Reporting Develop and maintain account plans for strategic clients, outlining goals, challenges, and growth strategies Provide regular updates to leadership on account performance, pipeline status and market trends Qualifications Bachelor's degree in business, healthcare administration, or a related field preferred. Experience 5+ years of experience in strategic account management, healthcare sales, or business development, with a focus on MSOs or similar organizations Proven track record of managing high-value accounts and achieving revenue growth targets Skills In-depth knowledge of MSO operations, challenges, and market dynamics Strong negotiation, presentation, and communication skills Ability to manage complex sales cycles involving multiple stakeholders Proficiency in CRM tools and Microsoft Office Suite Personal Attributes Self-starter with a strategic mindset and a focus on results Strong analytical and problem-solving skills Comfortable working in a fast-paced, dynamic environment with competing priorities
    $65k-102k yearly est. 19h ago
  • Strategic Client Engagement Manager (CA-ONSITE)

    Ansira Partners 4.3company rating

    Customer success manager job in Los Angeles, CA

    As a Strategic Client Engagement Manager, you will serve as an on-site consultant and trusted advisor, working directly within the client's office in Los Angeles, CA. This role is designed to foster strong relationships and drive engagement between Ansira and our client. In this role you will focus on understanding the client's goals, particularly in support of BevAlc suppliers and brands, and providing expert guidance on local marketing strategies. You will play a key role in ensuring platform adoption and maximizing utilization, resulting in an increase in orders and sales, while also helping the client leverage best practices to achieve their business objectives. Key Responsibilities On-Site Client Engagement: Serve as a dedicated resource within the client's office, fostering a strong partnership and acting as the primary liaison for platform-related needs. Consulting & Best Practices: Provide proactive expert recommendations on local marketing activities, aligning strategies with the client's goals and industry best practices. Goal Alignment & Strategy: Maintain a deep understanding of the client's objectives in relation to BevAlc suppliers, ensuring all recommendations and support align with these goals. Platform Adoption & Utilization: Drive engagement with the platform by training and educating users, identifying opportunities for optimization, and ensuring high levels of utilization. Performance Insights & Recommendations: Analyze platform usage and marketing performance data to identify areas for improvement and present actionable insights to the client. Stakeholder Collaboration: Work closely with internal teams and client stakeholders to streamline communication, ensure alignment on initiatives, and enhance overall satisfaction. Training & Enablement: Lead in-person training sessions, workshops, and hands-on support to empower the client's team with the knowledge and tools they need for success. Problem-Solving & Support: Proactively identify challenges, troubleshoot issues, and provide solutions to ensure seamless client experiences. Qualifications & Skills 3+ years of experience in client engagement, marketing consultation, or a related field. Strong knowledge of local marketing strategies, preferably within the BevAlc or consumer goods industry. Excellent relationship-building, presentation and communication skills, with the ability to engage stakeholders at all levels. Experience driving software or platform adoption with a consultative approach. Analytical mindset with the ability to interpret data and provide strategic recommendations. Self-motivated, proactive, and able to work independently in an on-site client environment. Experience in graphic design and print production is a plus. This is an exciting opportunity for a strategic thinker who thrives in a client-facing role, enjoys problem-solving, and is passionate about driving marketing success. If you're a results-driven professional who excels at building relationships and enabling platform adoption, we'd love to hear from you!
    $103k-166k yearly est. 4d ago
  • Studio GM: Growth & Sales Leader (Fitness)

    VFit Group

    Customer success manager job in Cerritos, CA

    A leading fitness studio is seeking a General Manager to oversee all studio functionality, from sales to operations. This role requires a passion for fitness, strong customer service, and sales skills. The General Manager will lead a team of instructors, drive revenue growth, and implement marketing campaigns. A competitive compensation package includes a base rate and bonuses for achieving goals, along with a complimentary fitness membership and employee discounts. #J-18808-Ljbffr
    $94k-163k yearly est. 3d ago
  • Fitness Studio GM: Lead Sales & Member Growth

    Rumble Boxing Long Beach

    Customer success manager job in Long Beach, CA

    A premier fitness studio in Long Beach is seeking a General Manager to oversee sales goals, enhance membership renewals, and maintain high customer satisfaction. The ideal candidate should have over 2 years of experience in fitness sales or retail, strong leadership skills, and a passion for fitness. Responsibilities include generating leads, managing a sales team, and ensuring compliance with regulations. The role offers competitive compensation, including base, commissions, and benefits like medical coverage and complimentary classes. #J-18808-Ljbffr
    $94k-163k yearly est. 4d ago
  • Outside Sales Account Manager

    Homeguard Incorporated 3.8company rating

    Customer success manager job in Alhambra, CA

    Immediate Opening - Outside Account Manager (San Gabriel Valley - LA County) Earnings: $90,000 - $140,000 Are you a networking pro who loves meeting new people and building lasting relationships? Do you thrive on being out in the field, creating connections, and having direct control over your income and success? If you're ready to make a real impact in the real estate industry, we want YOU on our team! What You'll Be Doing Your car is your office (Monday-Friday 8:00 AM-5:00 PM), and no two days are the same. You'll represent HomeGuard by being the face of our brand at association meetings, networking events, and real estate offices throughout Orange County. Build relationships with real estate professionals. Promote our top-tier inspection and disclosure services. Drive sales and grow your territory through consistent follow-up and office visits. Manage a busy schedule of appointments, follow-ups, and inspection orders, a master multitasker who meets and exceeds sales goals, while maintaining client needs. Collaborate with a strong support team using a proven sales strategy. Stay organized while handling multiple priorities like a pro. Who We're Looking For ✅ Outgoing, driven, and not afraid to ask for the sale ✅ A self-starter who loves being on the road and owning their territory ✅ A natural communicator and confident presenter ✅ Experience in real estate (a huge plus!) ✅ Bilingual? Fluency in one or more of the following languages strongly preferred: Mandarin, Cantonese, Korean, Vietnamese. ✅ Social media savvy - ready to record, post, and brand yourself daily ✅ Must have a valid CA driver's license and a reliable vehicle Perks & Benefits Company-issued iPad & iPhone Car allowance + mileage & expense reimbursements Medical, Dental & Vision coverage Growth opportunities with a reputable, expanding company
    $90k-140k yearly 2d ago
  • Commercial Banking Relationship Manager - Los Angeles, CA

    Banktalent HQ

    Customer success manager job in Los Angeles, CA

    a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } California Bank & Trust is looking for a Commercial Banking Relationship Manager to come and join our team. The Commercial Banking Relationship Manager is responsible for originating, structuring, and servicing a diverse portfolio of commercial loans while building strong, low-risk client relationships. This role combines advanced credit expertise with proactive business development to deliver tailored financial solutions and exceptional customer service. Key Responsibilities Business Development Generate new commercial banking relationships through prospecting, referrals, and networking. Develop and execute strategies to expand the bank's presence in the market and achieve growth targets. Cross-sell treasury, deposit, and other bank products to deepen client relationships. Credit & Loan Structuring Lead the entire loan process from initial client engagement through underwriting, approval, and closing. Perform detailed credit analysis, including financial statement review, cash flow modeling, and collateral evaluation. Structure and negotiate complex commercial loans (C&I, CRE, asset-based lending) to meet client needs while mitigating risk. Monitor credit performance and covenant compliance; proactively address exceptions. Relationship Management Act as the principal account manager for new and existing clients. Conduct regular portfolio reviews and make recommendations to optimize client profitability. Deliver high-quality customer service and maintain a high degree of client satisfaction. Compliance & Risk Ensure adherence to credit policy, regulatory requirements, and risk management standards. Prepare and present credit packages for approval committees. Qualifications Bachelor's degree in Finance, Accounting, or related field (MBA or formal credit training preferred). 6+ years of experience in commercial lending, credit analysis, underwriting, and relationship management. Expert knowledge of commercial loan products, credit structuring, and risk assessment. Proven ability to generate new business and expand existing relationships. Strong interpersonal, negotiation, and communication skills. Proficiency in financial analysis and common software applications (Word, Excel, CRM systems). Ability to manage a small to medium commercial portfolio effectively. Benefits: Medical, Dental and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Parental Leave and Adoption Assistance Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience Mental health benefits including coaching and therapy sessions Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire Employee Ambassador preferred banking products Salary range of $152-$225K depending on location and experience Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive. As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for "Best Bank" and "Best Commercial Bank" from the readers of San Diego Union-Tribune and Orange County Register . Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for "Overall Client Satisfaction" in Small Business & Middle Market Excellence Awards.
    $152k-225k yearly 4d ago
  • Business Manager - Accounts Receivable

    Liberty 4.1company rating

    Customer success manager job in Los Angeles, CA

    The individual selected for this role will be part of the Business Team and should be a highly organized and detail-oriented person with a strong background in business administration and financial management. They should be adept at navigating various software and be someone who can thrive in a fast-paced environment, handle multiple priorities and contribute to the company's operational efficiency. The Business Manager is responsible for managing the administrative and accounting functions for multiple projects assigned to them. He/she works closely with the Regional Business Manager to ensure compliance and consistency across the Enterprise. This person will also work closely with the Operations team to coordinate compliance and timely submission of Accounts Receivables to our Clients. Duties & Responsibilities · Prepare monthly requisitions to Clients. Review and ensure all backup documentation is correct. Resolve any Client inquiries or discrepancies timely. Submit revised requisitions to Client as needed. Work with Operations and Project Management teams for review/approval prior to submission. · Ensure all Subcontractors are in compliance with the terms and conditions of the Contract (i.e. insurance, billing procedures, labor compliance etc.) · Report, track and post Accounts Receivable in the Financial system on a weekly basis. · Project setup and ongoing maintenance: including project setup in various systems in line with established SOPs, ongoing cost code maintenance, rate table setup and maintenance, SOV changes/updates. · Project cost management including job cost transfers, reclasses and intercompany billings as needed. · Lien waiver collection and issuance for clients and customers. · Assist Operations with the weekly/monthly Forecasting process. Attend forecasting meetings. · Assist with month-end closing procedures. Project research. Ad hoc project related reporting. Assist with other projects/assignments/initiatives as needed Qualifications: · 5-8 Years of related experience. Business administrative or accounting experience preferred. College degree preferred. · Sage300, Timberline/Timberscan, StratuVue experience a plus · Proficiency in Microsoft Office (Word, Excel, Powerpoint), Adobe or Bluebeam a must. · Problem solving skills with the ability to manage multiple tasks and meet deadlines. · Outstanding team player with good interpersonal skills. Excellent customer service a must. Working Conditions: While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Disclaimer: The Above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day
    $41k-55k yearly est. 4d ago
  • Commercial Banking Relationship Manager III

    First Bank 4.6company rating

    Customer success manager job in El Segundo, CA

    The Commercial Loann Officer III Independently handles all relationship types including the most complex loans. This role will specialize in our C&I business primarily. Responsibilities: Knowledgeable of all bank products and sells same to customers and prospects, including Cash Management, Trust, Brokerage, Leasing and International Services. Typical loan portfolio generated and serviced is greater than $20-30 million ($50+ in real estate groups) Calls on prospective and existing clients to generate loans, deposits, fees and electronic banking services Analyzes financial statements and business conditions to deduce a credit decision Interacts with branch personnel to identify prospective business clients and makes joint calls with branch managers or other bank representatives Prepares loan narratives for presentation to Senior Management Develops, approves and services all types of secured and unsecured loans Assumes full responsibility for quality, completeness and accuracy of all loan documentation in the loan portfolio, ensuring that loans meet the criteria. Ensures that the loan portfolio has a minimum number of loan workouts, watch list credits or maturing loans Contributes to Bank's overall management objectives by participating in meetings and supporting Bank goals Utilizes sales and product knowledge to effectively cross-sell products to new or existing customers or to refer new or existing customers to other areas of the bank Bachelors Degree, required; preference for Finance/Economics or related business field, preferred A minimum of five plus years' experience in Commercial Lending, preferably in a C&I banking environment Demonstrated proficiency in Microsoft Office Suite, specifically in Excel Excellent written and oral communication skills Strong local community involvement strongly, highly preferred
    $50 hourly 4d ago
  • Recruiter Account Manager

    Career Group 4.4company rating

    Customer success manager job in Los Angeles, CA

    Career Group Companies is a national recruiting and advisory firm headquartered in Century City. Since our inception, we have prided ourselves in being the foremost destination for luxury talent placement. We work with the top clients from the fashion, creative, real estate, financial, and hospitality industries and have developed a unique, consultative approach towards finding the best possible talent to fit our client's needs. Career Group is actively seeking an ambitious, driven, and outgoing Account Manager / Recruiter to join our temporary administrative and operations recruiting team. This role is based on-site, Monday-Friday, at our Century City, Los Angeles office. Our ideal candidate has previous experience recruiting and placing freelance administrative talent across all industries, primarily within finance and creative industries. This role is ideal for someone with proven agency recruiting experience looking for a more modern, forward-thinking, and vibrant culture with amazing perks, benefits and unlimited earning potential. What you will be doing: Matchmaking talent to admin freelance job orders and filling short term job placements Acting as a point of contact for our clients on their upcoming and current freelance needs Leading job intake calls; asking insightful questions about the role and the culture Advising clients on how to best manage the search and setting expectations Finalizing fee agreements, contracts, and rates Sourcing active and passive candidates using a variety of recruiting tools and techniques Creating compelling job descriptions and posting accordingly Conducting thorough phone screens, video and in-person interviews Pitching jobs to appropriate candidates and submitting accordingly to clients Coordinating, confirming, and coaching candidates for client interviews Performing candidate outreach, soliciting feedback, and conducting debriefs Presenting, negotiating and closing offers and agreements Completing detailed reference checks and facilitating any other onboarding requirements Ensuring proper compliance, data-entry, payroll and invoicing procedures are met Handling any performance or employee relations matters that arise between the client and candidate throughout the assignment Consistently delivering the best service to our clients Generating candidate and client referrals and leads Keeping informed of new sourcing strategies and monitoring market trends Growing existing accounts; cross-selling our other recruiting divisions Building relationships and bringing in new business What you will need: Bachelor's degree or equivalent 2+years of admin recruiting experience Stability and proven track record of building strong relationships An ability to navigate and manage multiple shifting priorities Advanced proficiency with MS Office Suite, especially Outlook Experience with LinkedIn Recruiter and other search platforms and job boards Experience with Bullhorn or other ATS and CRM databases What you should bring: An outgoing, entrepreneurial, and confident personality An ability to thrive under pressure and develop creative solutions To be trustworthy people person who loves to connect A proven track record of providing the high levels of client service A natural ability to lead and thrives in a fast-paced sales environment To be highly organized, dynamic, and tech savvy A hospitality mindset and superior follow through skills An excellent communicator who is passionate about building meaningful professional relationships A desire to build your career alongside a rapidly growing and motivated team Why you'll love working with us: We provide a beautiful modern newly renovated office space in Century City with incredible views and amenities. You will work alongside our collaborative recruiting teams of established industry leaders and rising stars. Additionally, we offer competitive base compensation and commission plans, outstanding health benefits packages, generous PTO, individualized and ongoing training and mentorships to help you meet your goals, team quarterly outings, community outreach and volunteer opportunities, complimentary breakfast and luncheons, team birthday parties, holiday celebrations, annual sales trips and more. If you love recruiting and want to work with the best companies and top recruiters in LA - we want to hear from you! Please submit your resume in Word or PDF for immediate consideration. www.careergroupcompanies.com You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. California applicants, please view our Privacy Notice here: https://careergroupcompanies.com/california-privacy-notice/ .
    $63k-96k yearly est. 3d ago
  • Residential Roofing Sales Manager

    Tiello

    Customer success manager job in Burbank, CA

    Salary: $110,000-$130,000 base + performance bonus + commission Tiello is partnered with a top-performing residential roofing contractor in the Burbank area that's experiencing rapid expansion and is looking to bring on a highly accomplished Sales Manager to lead and elevate their sales division. This is a company with a long-standing reputation for quality workmanship, an integrity-driven culture, and a strong presence across Southern California. They're seeking someone who operates at the highest level-someone who has repeatedly grown teams, elevated performance, and driven significant revenue in the residential roofing space. The Role You'll lead the residential roofing sales team across the LA-Burbank market, owning strategy, performance, process, and accountability. This is a hands-on leadership role focused on scaling people, systems, and revenue. The ideal candidate has coached and grown teams responsible for $20M-$30M+ annually, while consistently increasing close ratios and average ticket sizes. Responsibilities Lead, mentor, and develop a high-performing residential roofing sales team Increase team performance across close rates, average ticket size, and revenue Implement scalable sales processes, KPIs, and systems to support rapid growth Partner closely with ownership on forecasting and long-term strategy Work with marketing and operations to ensure alignment and project excellence Recruit, onboard, and develop new sales reps to expand market coverage What We're Looking For Proven experience leading sales teams in residential roofing or exterior construction Demonstrated success scaling revenue and team performance ($20M+ preferred) Strong coaching and leadership skills Process-driven, metrics-focused, and growth-minded High integrity, clear communication, and a collaborative approach Compensation & Benefits Base salary: $110K-$130K (DOE) Performance bonuses + commission Company vehicle or vehicle allowance Full benefits package Long-term career growth with a highly reputable California contractor Tiello is proud to be an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Please apply directly or send resumes to ****************.
    $110k-130k yearly 3d ago
  • Laboratory Account Manager - Southern California

    CME Corp 3.4company rating

    Customer success manager job in Los Angeles, CA

    No recruiters or unsolicited agency referrals please. *Candidate must reside in the greater Los Angeles/Southern California area* Are you looking for a dynamic laboratory equipment sales position where every day is different? Where you can hit the ground running and make an immediate impact with the largest healthcare providers in your region? Then look no further, you'll be a great fit for CME Corp. CME Corp. is looking to add a talented and highly motivated sales professional to join our growing organization. As a Laboratory Account Manager, you will play a key role in our sales team managing your book of business, developing new business opportunities, and meeting or exceeding sales profitability objectives. You will sell healthcare equipment and related services with a primary focus on laboratory departments, as well as research, phlebotomy, blood bank, and morgue departments. The territory is the Greater Southern California region, and the focus is on the largest and most prestigious healthcare systems within your territory. This role will report to the Vice President of Specialty Sales. Responsibilities: Manage and grow opportunities with existing and new customers for laboratory products through various channels, including networking, cold calling, and attending industry events. Maintain and nurture relationships with existing clients, identify opportunities for upselling and cross-selling, and ensure customer satisfaction. Develop a comprehensive understanding of product features, benefits, and applications and serve as a trusted resource for customers Meet monthly and annual sales/revenue targets Collaborate with internal Account Managers to grow laboratory product sales within accounts Bidding/quoting projects and creating proposals Maintain current and develop new relationships with manufacturer sales representatives Identify and qualify key “Decision Makers” (buying influencers) in all key and target accounts Create value beyond our products and services in a way that differentiates us from the competition Stay current with industry trends Requirements: Bachelor's degree or high school diploma with a minimum of five (5) years of relevant work experience Minimum two (2) years of progressive experience in account management within acute care facilities or similar role Minimum two (2) years of experience in laboratory-focused product sales Excellent communication and interpersonal skills Proficiency in Microsoft Office products and Salesforce CRM Must live in the geographical location of the position Regular daily travel within the geographic territory as business needs require Occasional overnight travel may be required Attend industry trade shows as needed Who you are: Self-motivated and goal-oriented Highly organized and strong attention to detail Effective communication and presentation skills Strong, consistent and competitive work ethic Strong problem-solving skills with solution-oriented focus Customer-centric approach Adaptable to change and ability to work in a fast-paced work environment Compensation and Benefits: Commission based with a weekly draw. The weekly draw amount is dependent upon experience level of applicant This position has unlimited earning potential Company laptop and cell phone Monthly expense allowance Medical, Dental and Vision Vacation and Paid Holidays 401k Retirement Plan Employee Stock Ownership Plan Employer-Paid Life Insurance Voluntary Benefits - Critical Illness, Short & Long Term Disability, Accident, Life, Whole Life, and Pet insurance Tuition Reimbursement Referral Bonus Program Employee Assistance Program About CME: Dedicated to providing quality equipment, logistics, and services to healthcare. CME is the premier source for equipment and turnkey logistics, delivery, and support for the healthcare community. The company helps healthcare facilities nationwide to seamlessly launch, renovate and expand. CME is headquartered in Warwick, RI with branches in Anaheim, CA, and Long Island, NY and over 35+ service centers spanning the nation and offers an expanded product line of more than 2 million+ medical products from more than 2,000 manufacturers. We support our military community, veterans encouraged to apply! CME Corp. is an equal opportunity employer. We welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law.
    $65k-99k yearly est. 1d ago
  • Customer Service & Sales Manager

    Cathay Bank-Headquarters 4.4company rating

    Customer success manager job in Rancho Cucamonga, CA

    People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Apply today! What our team members are saying: Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity. Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partnering with related Cathay department colleagues to proactively provide services for customers. Ensure regulatory compliance and staff adherence to bank policies and procedures. Maintain operational integrity of the branch. DIRECT REPORTS The incumbent supervises Relationship Bankers and all Operations staff (depending on the branch's staffing requirements) ESSENTIAL FUNCTIONS Service and Sales Responsibilities: Interact in an effective and professional manner with all levels of bank personnel, corporate and bank clients demonstrating commitment to quality and extraordinary customer service Ensure staff are actively profiling customers during new account and teller transaction process to identify cross sell opportunities to meet customer needs/requirements Responsible for developing and tracking individual performance goals. Develop coaching and mentoring process for staff to ensure their performance meets bank customer service, sales, and operational requirements Establish and manage achievement of assigned team and individual sales production goals Collaborate with Branch Manager / Relationship Manager in support of prospect and customer calls to develop customer onboarding plan, including set-up of products and services Support business development colleagues, and perform marketing activities as needed in efforts to achieve branch growth and profitability goals May register as MLO (Mortgage Loan Originator)- based on branch/market needs, to support loan inquiries, interview loan applicants, and assist with loan related functions Represent the bank by actively participating in outside civic/community affairs, business/ industry-related organizations and other professional activities as appropriate Operations, Management & Administration Responsibilities: Direct the operations functions of the branch. This encompasses the full knowledge of branch functions which include- new accounts, teller operations and safe box. The incumbent acts as the resident expert on procedural, risk and regulatory functions within the branch Ensure that the branch consistently complies with all bank policies/procedures, banking regulations and meets satisfactory audit rating. Implement appropriate controls and oversight for any identified deficiencies Ensure sound operating conditions are maintained in the branch by utilizing the daily and monthly operational and reporting reviews along with completion of required branch certifications Perform staffing evaluation to ensure appropriate levels of staffing and skill sets in support of customer service requirements. Work with Branch Manager and Regional management on effective staff deployment and utilization Ensure performance reviews/evaluations of the branch's non-officer staff and officers as assigned, are completed timely, objectively and with proper emphasis on individual development, coaching skills, customer service skills and sales/referral activities Recommend hires, transfers, terminations, salary adjustments, performance standards and reviews. Approve employee daily time records, work assignments, vacations, sick pay, etc. May serve as Safety and/or Security Officer for the branch QUALIFICATIONS College degree a plus. Three to five years' experience in a similar capacity with management/supervisory responsibilities. Comprehensive knowledge of all aspects of branch service functions. Thorough knowledge of bank policies and procedures. General knowledge of complex support systems, branch efficiency and productivity, and personnel policies and procedures. Direct sales experience desired. Computer experience (Microsoft Word, Excel, Outlook) required. Good management skills with emphasis on planning, organization and scheduling. Excellent verbal and written communication skills. Bi-lingual English and Chinese (Mandarin or Cantonese) preferred. OTHER DETAILS $26.44 - $31.25 / hour Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster: Poster- English Poster- Spanish Poster- Chinese Traditional Poster- Chinese Simplified Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
    $26.4-31.3 hourly 1d ago
  • Hospital Sales Manager

    Ameripharma

    Customer success manager job in Laguna Hills, CA

    AmeriPharma is a rapidly growing healthcare company where you will have the opportunity to contribute to our joint success on a daily basis. We value new ideas, creativity, and productivity. We like people who are passionate about their roles and people who like to grow and change as the company evolves. AmeriPharma's Benefits Full benefits package including medical, dental, vision, life that fits your lifestyle and goals Great pay and general compensation structures Employee assistance program to assist with mental health, legal questions, financial counseling etc. Comprehensive PTO and sick leave options 401k program Plenty of opportunities for growth and advancement Company sponsored outings and team-building events Casual Fridays Job Summary We are seeking an experienced and driven Hospital Sales Manager to lead our growth in TPN (Total Parenteral Nutrition) and IVIG (Intravenous Immunoglobulin) therapies. The ideal candidate will be an energetic, self-motivated, and customer-centric professional with a proven track record of hospital sales success, excellent clinical knowledge, and strong relationship-building skills. This role requires flexibility for regional travel, the ability to engage with hospital decision-makers, and the expertise to drive sales in a highly competitive specialty market. Duties and Responsibilities Business Development & Sales Develop and execute a territory sales strategy to drive TPN and IVIG utilization in hospitals, health systems, and infusion centers. Identify, target, and build strong relationships with Hospitals, physicians , pharmacists, infusion directors, nurses, and procurement teams. Meet and exceed quarterly and annual sales goals, market share targets, and revenue objectives. Account Management Serve as the primary point of contact for assigned hospital accounts. Deliver exceptional customer support and clinical education to ensure long-term loyalty. Maintain deep knowledge of hospital formularies, P&T processes, and reimbursement pathways. Clinical & Market Expertise Demonstrate in-depth knowledge of TPN, IVIG, related therapies, and competitive products. Provide clinical presentations, product training, and in-services to hospital staff. Stay current with industry trends, clinical guidelines, reimbursement changes, and regulatory compliance. Collaboration & Reporting Work closely with marketing, medical affairs, and market access teams to implement strategic initiatives. Track performance using CRM tools, pipeline management, and territory analytics. Provide regular reports on sales activity, forecasts, and competitive intelligence to leadership. Required Qualifications Minimum 3 years of proven sales experience in hospital with existing professional relationship and connections, infusion, specialty pharmacy, or biotech/biologics sales. Prior experience with TPN, IVIG, or specialty biologics is a must. Bachelor's degree in Life Sciences, Business, Pharmacy, or related field. (Advanced degree is a plus.) Demonstrated ability to open hospital accounts, navigate formulary inclusion, and influence P&T committee decisions. Excellent presentation, negotiation, and closing skills. High level of energy, professionalism, and resilience in a fast-paced, competitive market. Willingness to travel 50-70% of the time within assigned territory. Strong customer-first mindset with the ability to deliver solutions that improve patient outcomes. Proficiency with CRM platforms (Salesforce or similar) and Microsoft Google Suite. What We Offer Competitive base salary + uncapped commission Comprehensive benefits package (medical, dental, vision, 401k) Company car allowance / mileage reimbursement Ongoing sales training, product education, and leadership development Career growth opportunities within a rapidly expanding specialty therapy market AmeriPharma's Mission Statement Our goal is to achieve superior clinical and economic outcomes while maintaining the utmost compassion and care for our patients. It is our joint and individual responsibility daily to demonstrate to outpatients, prescribers, colleagues, and others that We Care! Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus. EEO Statement The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time. AmeriPharma values diversity in its workforce and is proud to be an AAP/EEO employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, age, protected veteran status, or based on disability or any other legally protected class.
    $54k-105k yearly est. 2d ago
  • Sales Account Manager, Named (Southern CA)

    Presidio Networked Solutions, LLC

    Customer success manager job in Irvine, CA

    Presidio, Where Teamwork and Innovation Shape the Future and strong account management practices. AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role Presidio has an exciting opportunity for individuals who want to grow their careers as a technology sales professional. The Sales Account Manager position for Presidio is responsible for engaging with customers and technology partners to drive business growth. You will focus on nurturing and expanding relationships with existing clients, as well as prospecting for new business opportunities. A key part of your success will be your ability to manage your accounts with operational efficiency, ensuring smooth delivery of solutions and strong account management practices. Travel Requirements: Local regional travel- 20% Responsibilities Include: Customer Engagement & Account Growth: Develop and strengthen relationships with existing customers, ensuring high customer satisfaction and identifying upsell/cross-sell opportunities. Prospecting New Business: Identify and engage with prospective customers in target industries, developing new business leads, and converting prospects into long-term clients. Sales Strategy Execution: Develop and execute account plans that align with your sales targets and the customer's business objectives. Collaborate with internal teams to leverage resources and technology solutions. Operational Command: Maintain a strong operational understanding of your accounts, ensuring seamless delivery of services and solutions. Track performance metrics, forecast revenue, and analyze account health. Collaboration with Partners: Build and maintain relationships with Presidio's technology partners, such as AWS, Microsoft, and Cisco, to create joint go-to-market strategies and drive value to your customers. Achieve & Exceed Quotas: Meet or exceed your assigned revenue targets and customer engagement goals through proactive relationship management and consultative selling. Required Skills and Professional Experience: 3-5 years of sales in the technology industry, and experience working with technology partners and leveraging those relationships to drive joint sales opportunities. Proven track record of meeting or exceeding sales targets with a focus on customer retention and new business development. Strong operational skills: Ability to manage multiple accounts with a focus on efficiency, forecasting, and account health tracking. Working for or with Channel partners is highly preferred. Preferred Skills and Professional Experience: Excellent communication and interpersonal skills: Ability to build relationships at all levels of the customer organization. Bachelor's degree in business, sales, or related field. Ideal candidate will have experience selling cloud, managed services, and automation Highly motivated and results-driven, with a passion for building relationships and delivering customer success. Ability to work both independently and as part of a collaborative team. Problem-solving mindset with a focus on delivering tailored solutions to customer challenges. 3-5 years of sales experience in the technology industry. Bachelor's degree or equivalent experience and/or military experience Your future at Presidio JoiningPresidiomeans stepping into aculture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here,your impact is real.Whether you're harnessing the power of Generative AI, architecting resilientdigital ecosystems, or drivingdata-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success. At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit **************** ***** Applications will be accepted on a rolling basis. Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances. To read more about discrimination protections under Federal Law, please visit: If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to for assistance. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to . Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $59k-104k yearly est. 1d ago
  • Liquidation Sales Manager

    Lunada Bay Tile 3.9company rating

    Customer success manager job in Torrance, CA

    The Inventory Liquidation Sales Manager is responsible for converting discontinued Ciao Bella Tile inventory into cash through targeted buyer development, cold outreach, and warehouse-based selling in Torrance, CA. The role can be full-time or part-time but must be physically based in the Torrance, CA area, with base salary plus commission tied to results on discontinued inventory. This position focuses on identifying and building a base of bulk and repeat buyers, then driving quick transactions either via phone/email or on-site visits where buyers review lots and make decisions on the spot. E‑commerce support exists but is secondary to direct selling and relationship-building with high-value buyers. Key responsibilities include: Discontinued inventory focus (Ciao Bella) Own liquidation planning and selling for all designated discontinued Ciao Bella Tile inventory, working from lists provided by Operations and Leadership (no responsibility for deciding what is discontinued). Recommend pricing and markdown strategies for discontinued SKUs (by pallet, lot, bundle, or unit) within agreed margin and floor-price guidelines. Buyer development and outreach Research, build, and maintain a targeted list of liquidation buyers: fabricators, installers, builders, outlet stores, jobsite buyers, and secondary-market dealers able to take larger or recurring lots. Proactively cold call and email prospective buyers, schedule appointments, and conduct consistent follow-up to convert prospects into regular liquidation customers. Develop deeper relationships with key buyers by understanding their preferred products, quantities, price points, and buying cycles, then aligning future discontinued lots to those needs. Warehouse-based selling and events Plan and execute warehouse-based selling at the Torrance facility, including “yard-sale” style days, pallet sales, or auction-style events to move concentrated volumes of discontinued inventory quickly. Host buyers on-site, walk them through discontinued lots, negotiate within approved guidelines, and close deals efficiently while ensuring proper paperwork and payment handling. Digital and e‑commerce coordination Collaborate with the existing e‑commerce resource to list select discontinued Ciao Bella Tile lots on appropriate digital platforms, focusing on accuracy and clear value propositions. Use inbound interest from digital channels as a lead source, steering qualified prospects toward larger or repeat-quantity purchases when possible. Reporting and performance tracking Provide weekly or biweekly updates on discontinued inventory sold under the Ciao Bella brand, revenue and margin generated, and pipeline of active opportunities. Track effectiveness of cold outreach, warehouse-based events, and digital leads, and recommend adjustments to maximize sell-through of discontinued SKUs. Qualifications 3+ years in inside sales, account management, or inventory-related roles; experience in tile, flooring, building materials, or distribution strongly preferred. Strong written and verbal English communication skills. Required Skills Proven success in outbound selling, including cold calling, lead generation, and closing B2B deals. Comfortable working on-site in a warehouse environment and interacting directly with buyers during visits and events. Strong organization and follow-through, with the ability to manage a pipeline, maintain structured buyer and deal data, and run consistent follow-up. Clear and professional communicator who can represent the Ciao Bella Tile brand while still moving volume on discontinued product. Self-directed, persistent, and energized by building a book of liquidation business from discontinued inventory. Preferred Skills Experience in the building materials industry. Pay range and compensation package Base salary: Competitive and commensurate with experience in B2B sales and/or inventory-related roles in building materials or similar industries; may be structured appropriately for full-time or part-time employment. Full-time salary range: $50,000 - $70,000 Commission: Sales Commission in addition to base salary. Location: Torrance, CA area - must be regularly on-site at the Torrance warehouse. Reports to: Chief Operating Officer. Lunada Bay Tile is an Equal Opportunity Employer committed to building a diverse workforce. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected status.
    $50k-70k yearly 2d ago

Learn more about customer success manager jobs

How much does a customer success manager earn in West Covina, CA?

The average customer success manager in West Covina, CA earns between $78,000 and $200,000 annually. This compares to the national average customer success manager range of $61,000 to $142,000.

Average customer success manager salary in West Covina, CA

$125,000
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