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Data center technician lead vs lead support technician

The differences between data center technician leads and lead support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a data center technician lead and a lead support technician. Additionally, a data center technician lead has an average salary of $128,891, which is higher than the $95,420 average annual salary of a lead support technician.

The top three skills for a data center technician lead include infrastructure, cloud and java. The most important skills for a lead support technician are database, customer service, and customer satisfaction.

Data center technician lead vs lead support technician overview

Data Center Technician LeadLead Support Technician
Yearly salary$128,891$95,420
Hourly rate$61.97$45.88
Growth rate5%10%
Number of jobs118,299115,952
Job satisfaction--
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 54%
Average age4342
Years of experience22

Data center technician lead vs lead support technician salary

Data center technician leads and lead support technicians have different pay scales, as shown below.

Data Center Technician LeadLead Support Technician
Average salary$128,891$95,420
Salary rangeBetween $76,000 And $217,000Between $64,000 And $140,000
Highest paying City-San Francisco, CA
Highest paying state-New Jersey
Best paying company-Google
Best paying industry-Technology

Differences between data center technician lead and lead support technician education

There are a few differences between a data center technician lead and a lead support technician in terms of educational background:

Data Center Technician LeadLead Support Technician
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 54%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityStanford University

Data center technician lead vs lead support technician demographics

Here are the differences between data center technician leads' and lead support technicians' demographics:

Data Center Technician LeadLead Support Technician
Average age4342
Gender ratioMale, 86.9% Female, 13.1%Male, 81.1% Female, 18.9%
Race ratioBlack or African American, 8.5% Unknown, 5.1% Hispanic or Latino, 12.2% Asian, 11.8% White, 62.1% American Indian and Alaska Native, 0.3%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 12.0% White, 55.1% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between data center technician lead and lead support technician duties and responsibilities

Data center technician lead example responsibilities.

  • Recommend, engineer and manage office systems, including centralize productivity and communication systems such as e-mail and centralize desktop environments.
  • Install & setup BPCS & 3rd party ERP applications.
  • Provide first line defense by providing customer with support on hosting, HTML, FTP, POP3 issues.
  • Support various web-base applications, LAN/WAN connections and various media devices (FTP programs, PDAs and Smartphone's).
  • Set appropriate recovery model for SQL databases to maximize space used, depending on the type of data in the database.
  • Back up terabyte databases and perform restores and run consistency checks from SQL standby servers prior to making changes in production.
  • Show more

Lead support technician example responsibilities.

  • Manage communications capabilities, including FTP, TCP/IP, direct connect, and modem.
  • Manage user problems with Citrix XenApp by clearing problematic connections to allow users to reconnect and use their applications.
  • Work with multiple virtualization software programs (Citrix XenCenter, ESXI vSphere); utilize Salesforce to manage support tickets.
  • Install network LAN equipment by running Cat5e cabling and setting up network switches and routers.
  • Used UNIX script for compiling and deployment.
  • Provide support to DoD secure project areas.
  • Show more

Data center technician lead vs lead support technician skills

Common data center technician lead skills
  • Infrastructure, 17%
  • Cloud, 13%
  • Java, 5%
  • Switches, 5%
  • Data Centers, 4%
  • Customer Service, 4%
Common lead support technician skills
  • Database, 8%
  • Customer Service, 6%
  • Customer Satisfaction, 5%
  • Java, 4%
  • Customer Support, 4%
  • OS, 4%

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