Dining room hostess vs banquet houseman

Differences between dining room hostess and banquet houseman duties and responsibilities

Dining room hostess example responsibilities.

• Assist guests in booking reservations and manage guest history data using OpenTable reservation system.
• Supervise efficient working and maintain cleanliness.
• Monitor cleanliness of dining room and overall resident satisfaction, encourage resident socialization, assist with meals as needed.
• Show exceptional leadership skills in delegating tasks to other employees while encouraging and motivating teams to exceed expectations from management.

Banquet houseman example responsibilities.

• Manage and train new housemen's to hotel standards and regulations, all housemen duties and customer service skills.
• Create client contract templates, perform open/close house POS accounts (OnQ property management system).
• Collaborate with in-house banquet and bartending team on organizing and prioritizing work assignments and oversee the event support staff.
• Perform different duties, including bartending, cocktail serving, serving, working at the hostess stand, and bussing tables.
• Maintain cleanliness a hotel//set up event and maintain cleanliness
• Sustain a work environment of cleanliness and organization.
Show more