Dining room hostess vs lead hostess

Differences between dining room hostess and lead hostess duties and responsibilities

Dining room hostess example responsibilities.

• Assist guests in booking reservations and manage guest history data using OpenTable reservation system.
• Supervise efficient working and maintain cleanliness.
• Monitor cleanliness of dining room and overall resident satisfaction, encourage resident socialization, assist with meals as needed.
• Show exceptional leadership skills in delegating tasks to other employees while encouraging and motivating teams to exceed expectations from management.

Lead hostess example responsibilities.

• Manage delivery schedules, outside vendors, and budget requirement, operations, and culinary staff.
• Train new hostesses of policies and operation of the POS and OpenTable.
• Supervise servers and create the wine list, including selection ordering and extensive inventory.
• Coordinate guest seating in the restaurant using OpenTable.
• Maintain VIP guest listing and coordination of special events.
• Act as operational liaison between culinary and service staff.
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