Emergency dispatcher vs security dispatcher

The differences between emergency dispatchers and security dispatchers can be seen in a few details. Each job has different responsibilities and duties. Additionally, an emergency dispatcher has an average salary of $36,748, which is higher than the $33,347 average annual salary of a security dispatcher.

The top three skills for an emergency dispatcher include computer aided dispatch, EMS and customer service. The most important skills for a security dispatcher are customer service, patients, and patrol.

Emergency dispatcher vs security dispatcher overview

	Emergency Dispatcher	Security Dispatcher
Yearly salary	$36,748	$33,347
Hourly rate	$17.67	$16.03
Growth rate	4%	3%
Number of jobs	29,409	82,349
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 32%	High School Diploma, 33%
Average age	39	43
Years of experience	-	2

Emergency dispatcher vs security dispatcher salary

Emergency dispatchers and security dispatchers have different pay scales, as shown below.

	Emergency Dispatcher	Security Dispatcher
Average salary	$36,748	$33,347
Salary range	Between $27,000 And $49,000	Between $26,000 And $41,000
Highest paying City	Allentown, PA	Bellevue, WA
Highest paying state	Pennsylvania	Alaska
Best paying company	Clean Harbors	Brigham and Women's Hospital
Best paying industry	Government	Hospitality

Differences between emergency dispatcher and security dispatcher education

There are a few differences between an emergency dispatcher and a security dispatcher in terms of educational background:

	Emergency Dispatcher	Security Dispatcher
Most common degree	Bachelor's Degree, 32%	High School Diploma, 33%
Most common major	Criminal Justice	Criminal Justice
Most common college	-	-

Emergency dispatcher vs security dispatcher demographics

Here are the differences between emergency dispatchers' and security dispatchers' demographics:

	Emergency Dispatcher	Security Dispatcher
Average age	39	43
Gender ratio	Male, 34.8% Female, 65.2%	Male, 43.0% Female, 57.0%
Race ratio	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	17%	7%

Differences between emergency dispatcher and security dispatcher duties and responsibilities

Emergency dispatcher example responsibilities.

Perform (EMD) emergency medical dispatch procedures until the police, fire fighters or paramedics arrive.
Receive emergency and non emergency calls via telephone, TDD or radio.
Assist with over the phone medical instruction, CPR instruction, and traumatic emergencies.
Coordinate response of ambulances and public safety units to emergency sites or in-progress crime situations.
Coordinate response of ambulances, fire, and police units to emergencies and in-progress crime situations.
Assist with leading callers through various procedures such as CPR while waiting for units to arrive on scene.

Security dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Train to use CPR and AEDs.
Train in the use of TDD for communicating with the hearing impair community.
Operate computers, fax machines, copiers, printers, TDD systems etc.
Receive and transmit all complaints, via radio or telephone, and log according to FCC standards.
Determine the nature of the emergency then dispatch the appropriate police, fire or ems agency to assist the caller.

Emergency dispatcher vs security dispatcher skills

Common emergency dispatcher skills

Computer Aided Dispatch, 12%
EMS, 6%
Customer Service, 6%
CAD, 6%
Public Safety Agencies, 6%
Non-Emergency Telephone Calls, 6%

Common security dispatcher skills

Customer Service, 15%
Patients, 8%
Patrol, 8%
Computer Aided Dispatch, 7%
Emergency Situations, 5%
CCTV, 5%

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Office and Administrative Industry
Emergency Dispatcher
Emergency Dispatcher vs Security Dispatcher

Updated January 8, 2025

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