Emergency telecommunications dispatcher vs emergency communications officer

The differences between emergency telecommunications dispatchers and emergency communications officers can be seen in a few details. Each job has different responsibilities and duties. Additionally, an emergency communications officer has an average salary of $39,422, which is higher than the $38,561 average annual salary of an emergency telecommunications dispatcher.

The top three skills for an emergency telecommunications dispatcher include EMS, computer aided dispatch and CPR. The most important skills for an emergency communications officer are patrol, computer aided dispatch, and emergency situations.

Emergency telecommunications dispatcher vs emergency communications officer overview

	Emergency Telecommunications Dispatcher	Emergency Communications Officer
Yearly salary	$38,561	$39,422
Hourly rate	$18.54	$18.95
Growth rate	4%	4%
Number of jobs	27,658	93,158
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 46%
Average age	39	39
Years of experience	-	-

Emergency telecommunications dispatcher vs emergency communications officer salary

Emergency telecommunications dispatchers and emergency communications officers have different pay scales, as shown below.

	Emergency Telecommunications Dispatcher	Emergency Communications Officer
Average salary	$38,561	$39,422
Salary range	Between $28,000 And $51,000	Between $28,000 And $53,000
Highest paying City	-	Bloomington, IL
Highest paying state	-	Oregon
Best paying company	-	City of Austin
Best paying industry	-	Government

Differences between emergency telecommunications dispatcher and emergency communications officer education

There are a few differences between an emergency telecommunications dispatcher and an emergency communications officer in terms of educational background:

	Emergency Telecommunications Dispatcher	Emergency Communications Officer
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 46%
Most common major	Criminal Justice	Criminal Justice
Most common college	-	-

Emergency telecommunications dispatcher vs emergency communications officer demographics

Here are the differences between emergency telecommunications dispatchers' and emergency communications officers' demographics:

	Emergency Telecommunications Dispatcher	Emergency Communications Officer
Average age	39	39
Gender ratio	Male, 27.9% Female, 72.1%	Male, 43.1% Female, 56.9%
Race ratio	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	17%	17%

Differences between emergency telecommunications dispatcher and emergency communications officer duties and responsibilities

Emergency telecommunications dispatcher example responsibilities.

Perform EMD protocols for injure subscribers.
Provide assistance in accordance with state mandates of EMD.
Provide medical instruction to those on the scene of the emergency until the EMT's arrive.
Display patience, caring, and understanding until police, fire, or ems arrive on the scene.
Help the caller stay calm if need and give verbal directions such as CPR, gunshot victim, seizures, etc.
Operate NC DCI system within DCI and agency protocols, disseminate information to appropriate officers, and effect entries into NCIC.

Emergency communications officer example responsibilities.

Dispatch all patrol units to calls for service.
Monitor Fire/EMS calls of adjacent jurisdictions.
Maintain composure and compassion while handling emergency and non-emergency calls from a diverse community
Retrieve sensitive information such as, DMV files and background histories.
Insert foley catheter or straight cath a patient as directed.
Receive training regarding updates and changes of policies, procedure and regulations to CJIS.

Emergency telecommunications dispatcher vs emergency communications officer skills

Common emergency telecommunications dispatcher skills

EMS, 13%
Computer Aided Dispatch, 11%
CPR, 9%
Public Safety Agencies, 7%
CAD, 6%
NCIC, 5%

Common emergency communications officer skills

Patrol, 20%
Computer Aided Dispatch, 10%
Emergency Situations, 7%
CPR, 6%
CAD, 6%
EMS, 6%

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Office and Administrative Industry
Emergency Telecommunications Dispatcher
Emergency Telecommunications Dispatcher vs Emergency Communications Officer

Updated January 8, 2025

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