Emergency telecommunications dispatcher vs security dispatcher

The differences between emergency telecommunications dispatchers and security dispatchers can be seen in a few details. Each job has different responsibilities and duties. Additionally, an emergency telecommunications dispatcher has an average salary of $38,561, which is higher than the $33,347 average annual salary of a security dispatcher.

The top three skills for an emergency telecommunications dispatcher include EMS, computer aided dispatch and CPR. The most important skills for a security dispatcher are customer service, patients, and patrol.

Emergency telecommunications dispatcher vs security dispatcher overview

	Emergency Telecommunications Dispatcher	Security Dispatcher
Yearly salary	$38,561	$33,347
Hourly rate	$18.54	$16.03
Growth rate	4%	3%
Number of jobs	27,658	82,349
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	High School Diploma, 33%
Average age	39	43
Years of experience	-	2

Emergency telecommunications dispatcher vs security dispatcher salary

Emergency telecommunications dispatchers and security dispatchers have different pay scales, as shown below.

	Emergency Telecommunications Dispatcher	Security Dispatcher
Average salary	$38,561	$33,347
Salary range	Between $28,000 And $51,000	Between $26,000 And $41,000
Highest paying City	-	Bellevue, WA
Highest paying state	-	Alaska
Best paying company	-	Brigham and Women's Hospital
Best paying industry	-	Hospitality

Differences between emergency telecommunications dispatcher and security dispatcher education

There are a few differences between an emergency telecommunications dispatcher and a security dispatcher in terms of educational background:

	Emergency Telecommunications Dispatcher	Security Dispatcher
Most common degree	Bachelor's Degree, 38%	High School Diploma, 33%
Most common major	Criminal Justice	Criminal Justice
Most common college	-	-

Emergency telecommunications dispatcher vs security dispatcher demographics

Here are the differences between emergency telecommunications dispatchers' and security dispatchers' demographics:

	Emergency Telecommunications Dispatcher	Security Dispatcher
Average age	39	43
Gender ratio	Male, 27.9% Female, 72.1%	Male, 43.0% Female, 57.0%
Race ratio	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	17%	7%

Differences between emergency telecommunications dispatcher and security dispatcher duties and responsibilities

Emergency telecommunications dispatcher example responsibilities.

Perform EMD protocols for injure subscribers.
Provide assistance in accordance with state mandates of EMD.
Provide medical instruction to those on the scene of the emergency until the EMT's arrive.
Display patience, caring, and understanding until police, fire, or ems arrive on the scene.
Help the caller stay calm if need and give verbal directions such as CPR, gunshot victim, seizures, etc.
Operate NC DCI system within DCI and agency protocols, disseminate information to appropriate officers, and effect entries into NCIC.

Security dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Train to use CPR and AEDs.
Train in the use of TDD for communicating with the hearing impair community.
Operate computers, fax machines, copiers, printers, TDD systems etc.
Receive and transmit all complaints, via radio or telephone, and log according to FCC standards.
Determine the nature of the emergency then dispatch the appropriate police, fire or ems agency to assist the caller.

Emergency telecommunications dispatcher vs security dispatcher skills

Common emergency telecommunications dispatcher skills

EMS, 13%
Computer Aided Dispatch, 11%
CPR, 9%
Public Safety Agencies, 7%
CAD, 6%
NCIC, 5%

Common security dispatcher skills

Customer Service, 15%
Patients, 8%
Patrol, 8%
Computer Aided Dispatch, 7%
Emergency Situations, 5%
CCTV, 5%

Emergency Telecommunications Dispatcher vs. similar jobs

Emergency Telecommunications Dispatcher related careers

Emergency Telecommunications Dispatcher related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Emergency Telecommunications Dispatcher
Emergency Telecommunications Dispatcher vs Security Dispatcher

Updated January 8, 2025

Browse office and administrative jobs