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The differences between engineers administrator and service administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an engineer administrator and a service administrator. Additionally, an engineer administrator has an average salary of $88,937, which is higher than the $54,573 average annual salary of a service administrator.
The top three skills for an engineer administrator include infrastructure, linux and powershell. The most important skills for a service administrator are customer service, patients, and data entry.
| Engineer Administrator | Service Administrator | |
| Yearly salary | $88,937 | $54,573 |
| Hourly rate | $42.76 | $26.24 |
| Growth rate | 5% | 5% |
| Number of jobs | 110,887 | 57,561 |
| Job satisfaction | 4 | - |
| Most common degree | Bachelor's Degree, 54% | Bachelor's Degree, 53% |
| Average age | 43 | 43 |
| Years of experience | 2 | 2 |
An engineer administrator's role is to oversee operations and perform administrative duties to maintain a smooth workflow in an establishment. Although their responsibilities depend on their company or industry of employment, it usually includes coordinating with fellow engineers in designing and developing systems, identifying and meeting project requirements, and creating strategies to optimize the daily project operations. Moreover, they also handle calls and correspondence, build positive relationships with internal and external parties, process documentation, and conduct regular assessments to ensure procedures comply with industry policies and standards.
A service administrator is responsible for assisting the customers' inquiries and concerns, recommending service alternatives, processing refunds, and escalating high-level complaints to the service manager for immediate resolution. Service administrators receive and process orders, take customers' special instructions, and ensure that they get the highest customer satisfaction, generate more revenues, and improve the company's branding recognition. A service administrator also informs the customer of promotional offers and new services by utilizing sales pitches and other marketing strategies. They should have excellent communication and customer service skills to keep a customer's loyalty.
Engineers administrator and service administrators have different pay scales, as shown below.
| Engineer Administrator | Service Administrator | |
| Average salary | $88,937 | $54,573 |
| Salary range | Between $65,000 And $120,000 | Between $33,000 And $88,000 |
| Highest paying City | San Francisco, CA | Sunnyvale, CA |
| Highest paying state | California | California |
| Best paying company | Apple | VMware |
| Best paying industry | Automotive | Finance |
There are a few differences between an engineer administrator and a service administrator in terms of educational background:
| Engineer Administrator | Service Administrator | |
| Most common degree | Bachelor's Degree, 54% | Bachelor's Degree, 53% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between engineers administrator' and service administrators' demographics:
| Engineer Administrator | Service Administrator | |
| Average age | 43 | 43 |
| Gender ratio | Male, 46.2% Female, 53.8% | Male, 32.4% Female, 67.6% |
| Race ratio | Black or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 10.2% White, 62.7% American Indian and Alaska Native, 0.3% | Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.6% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 9% | 9% |