Family Specialist jobs at Family Services of Northeast Wisconsin - 259 jobs

Love where you work! Are you searching for a job where you look forward to each day's challenges and rewards? At Curative Care, you can be part of a team of excited individuals making a real difference in family's lives. We offer fantastic benefits, a flexible schedule, and a great, fully immersive training program. Family Service Coordinators provide case management/service coordination for children ages zero to three who evidence a developmental delay or other atypical development. Service Coordinators conduct screenings, facilitate eligibility determination, organize and participate in evaluations and develop plans for care. Service Coordinators link families with community resources, teach families how to be effective advocates for their children, and assist families in arranging for services their children may need at the time of discharge. Service Coordinators demonstrate excellent documentation, organization and customer service skills. SKILLS AND QUALIFICATIONS: The Family Service Coordinator must be fluent in Spanish and have: 1. Knowledge of the local service delivery system, the target group's needs, the need for integrated services, and the resources available or needing to be developed 2. A Bachelor's Degree in a human service related field (Human service related fields are those that include coursework in areas such as human development, psychology, social services or similar areas) 3. One (1) year of supervised experience working with families with special needs preferred 4. A valid Wisconsin driver's license, reliable transportation and car insurance are required 5. Experience with children in the 0-3 age range and a love of working with them. Come join our team and start making a difference today! Job Type: Full-time Equal Opportunity/Affirmative Action Employer committed to creating a culturally diverse workforce that serves the various needs of our clients.

Homecare Hub offers a unique solution for people with caregiving needs, focusing on small shared care and co-living environments to help individuals stay out of large institutional nursing facilities. Whether in existing care homes or customized on-demand setups, Homecare Hub provides superior, safe, and affordable care options. The innovative approach allows individuals to age with dignity in their community. In Wisconsin, the focus is on partnering with various organization to accelerate the creation of Adult Family Homes and Community Based Residential Facilities. Currently Homecare Hub partners with > 10% of the existing small homes in Milwaukee, and multiple health systems across the state. In the La Crosse region who have formed a strategic partnership with the Gundersen (Emplify) Health system. Feel free to learn more here: ******************************************************************************************************* Role Description This is a hybrid role for a case manager & care coordination position at Homecare Hub. This individual will help with placement of patients into small homes, and as well oversee a cohort of patients and assuring their clinical healthcare and non-clinical needs are met. This hybrid role is located in Wisconsin with occasional travel across the state. Most in person work will be local, and there will be a component of work from home as well. Qualifications We are seeking a social worker, however, a nurse working in he case management field will be considered. Experience in the healthcare or caregiving industry Knowledge of Medicaid and Medicare and various plans Financial Counseling skills Knowledge of Services in the La Crosse Region Excellent communication, interpersonal, and leadership skills. Technology skills Bachelor's or Master's degree in Nursing or Social work

Work Schedule: Part-time, 60% FTE, evening/night shift. This position will work 12-hour shifts between the hours of 7:00pm and 7:30am and will be scheduled a weekend rotation. Hours may vary based on the operational needs of the department. Be part of something remarkable Come make a difference in the lives of pediatric patients at UW Health. We are seeking a Child Life Specialist to: Provide age-appropriate information and administer appropriate child life therapies in conjunction with the patient's age, medical condition, and family/significant others. Work with both outpatients and inpatients (and families) during their medical encounters to foster a level of trust and comfort, which allows children to express their fears, discontents, and misconceptions about their care. Advocate for patients and provide appropriate clinical interventions to the ever-changing needs of children with chronic illness and handicapping conditions that are potentially disruptive to children's development and effective family functioning. Work with an interdisciplinary team to set priorities in the planning, implementation and evaluation of therapeutic and psychosocial programming of child life services with all children and families receiving care in the outpatient and inpatient areas. At UW Health, you will have: An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance. Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance. Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being. Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement. The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions. Qualifications Bachelor's Degree from an accredited college or university in Child Life, Child Development, or a related field Required Master's Degree from an accredited college or university in Child Life, Child Development, or a related field Preferred Work Experience Completion of a Child Life internship with a minimum of 480 hours in a pediatric health care setting Required At least two (2) years of related experience working with children and adolescents in a hospital setting Preferred Experience in specific specialty area Preferred Paid clinical experience Preferred Licenses & Certifications Certified as a Child Life Specialist by the Association for Child Life Professionals (ACLP) or certification in progress with ability to obtain this credential within 1 Year Required CPR certification or attain certification within 90 Days Required Our Commitment to Social Impact and BelongingUW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. American Family Children's Hospital in Madison, Wisconsin-also a Magnet -designated facility-provides specialized care in a healing environment designed especially for pediatric patients and their families. American Family Children's Hospital is a comprehensive pediatric medical and surgical center, with nationally recognized pediatric specialists in a wide range of fields. It is also home to our Level One Pediatric Trauma Center and Level IV NICU, which cares for the tiniest patients throughout Wisconsin and beyond. View Full Job Description UW Hospital and Clinics benefits

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Job Title: Child Life Specialist Cost Center: 301351047 MfdHos-Child Life Services Scheduled Weekly Hours: 8 Employee Type: Casual Work Shift: Casual; variable shifts (United States of America) Job Description: JOB SUMMARY The Child Life Specialist helps children and teenagers cope with their health care experiences. The Child Life Specialist will offer support to the individual in the hospital/clinic by preparing them and providing support and distraction during medical procedures. The Child Life Specialist serves as an advocate to the child or teenager and their family members assisting with questions and helping them to understand what is happening at a developmentally appropriate level. The Child Life Specialist will utilize appropriate therapeutic play to relieve stress and teach coping mechanisms to help children and teenagers cope with illnesses and injuries. The Child Life Specialist will participate as part of the interdisciplinary team creating treatment plans for the patient and family. WORK SHIFT Variable Day/PM shifts including occasional weekends. JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: Bachelor's degree in child life, therapeutic recreation with an emphasis in child life, child development, psychology, or related field. Preferred/Optional: Master's degree in child life, therapeutic recreation with an emphasis in child life, child development, psychology, or related field. EXPERIENCE Minimum Required: Successful completion of 600 hours in a child life internship and/or experience as a Child Life Specialist and eligible to sit for the Child Life Certification exam. Preferred/Optional: One year of experience in related field. Effective communication skills, initiative, flexibility, and a team player. Knowledge and experience utilizing technology, and other appropriate children's resources. CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: Certified Child Life Specialist (CCLS) certification awarded by the Association of Child Life Professionals within one year of hire. Basic Life Support (BLS) certification awarded by the American Heart Association or American Red Cross within one month of hire. Preferred/Optional: Certified Therapeutic Recreation Specialist (CTRS) certification awarded by the National Council for Therapeutic Recreation Certification. Basic Life Support (BLS) certification awarded by the American Heart Association or American Red Cross at time of hire. ESSENTIAL JOB FUNCTIONS Utilizes developmentally and emotionally appropriate play to assess and meet the child's psychosocial needs in the healthcare setting. Formulates and implements child life goals based on individual assessments and child life/therapeutic recreation practices to help the child develop attainable goals/skills. Seeks the involvement of families in their child's child life goals and matches expectations with family needs and views, to ensure the family's support of the child and their development. Facilitates group activities and provides design input for other patientcare areas to promote the use, orientation, personalization, comfort and security for each individual participating. Empathizes objectively to assist patients in coping with the stress of hospitalization, illness, death and/or loss. Uses developmentally appropriate and medically accurate teaching aids and techniques to increase the knowledge of the patient and family and ensure the emotional needs are supported. Communicates regularly with the patient's medical team to ensure the medical needs are the center focus and coordinate child life activities around the patient's treatment and care giver schedules. Documents developmental, behavioral and other necessary items in the patient's medical record to provide accurate documentation of the patient's medical history for future use and recommends consults or referrals when the patient's needs are beyond the scope of the child life program. Gives lectures and programs in the community and within the healthcare system, adapting approaches, media and content to the audience to provide a pertinent and comprehensive educational opportunity on child life topics. Provides recommendations of programs and training for healthcare staff and volunteers to ensure the individuals have the appropriate resources to work with the patient in a safe and effective manner. Evaluates child life services by collecting accurate and pertinent data within established time limits to recommend program changes reflective of the patient population, healthcare environment and staffing levels. Regular attendance is required in order to carry out the essential functions of the position. Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Crisis Professional Opportunity: The Crisis Professional (CP) provides crisis intervention, crisis counseling for individuals and families, referral and short-term follow-up, and collaborative community consultation, and education. Perform crisis line risk assessments to evaluate and triage to the most appropriate treatment setting. Compensation and Benefits: Starting pay range from $29.91 to $31.70 for Bachelor's candidates and $33.00 to $35.93 for Masters candidates, depending on experience. In addition, there is $1.50/hr shift differential for 2:00pm-10:00pm hours and $2.50/hr shift differential for 10:00pm-6:00am hours. We have full and part-time roles available. The current available shifts are 8:00pm - 6:00am. PTO, paid holidays, health insurance, dental insurance, vision insurance, on-site bistro and cafeteria, pharmacy, newly updated facility, life insurance, accident insurance, hospital insurance, employee assistance program, and employee discounts. As a full-time employee of NCHC, you are eligible for the Wisconsin Retirement System (WRS). The WRS is a hybrid defined benefit plan. It contains elements of both a 401(k) or defined contribution plan and a defined benefit plan. Participating staff contribute 7.2% and NCHC will match this at 100% each pay period! What Qualifies You: Crisis Professional - Bachelors: Bachelor's Degree in Human Services, Psychology, or another related field with a preferred one year or work in a related field. Crisis Professional - Masters: Master's Degree in Human Services, social work, counseling, or another related field, with a preferred one year of work in a related field. Skills & Knowledge: Communicate effectively with others. Confidently make decisions as needed in crisis situations. Detail oriented documentation. Physical ability to restrain patients when necessary. Calm and composed in crisis situations. Ability to provide patient centered and trauma informed care. Passion for working with a diverse population in various settings. Valid Wisconsin driver's license, use of a personal vehicle and appropriate auto insurance coverage as required by North Central Health Care. What a Crisis Professional does at NCHC: Provides immediate support in on-site and mobile crisis situations for Behavioral Health Services Develops crisis plans based on crisis assessment information Collaborates with law enforcement Communicates effectively with all necessary personnel throughout patient care cases. Provides information, support, intervention, emergency services coordination, and referral for additional or ongoing services Documents in a detailed and timely manner the care provided in the EMR Click here to watch our realistic job preview About North Central Health Care: Nestled in the heart of Central Wisconsin, North Central Health Care (NCHC) is a healthcare organization formed over fifty years ago as a partnership between three Central Wisconsin counties - Langlade, Lincoln, and Marathon. NCHC employs more than 600 professionals in diverse roles across a variety of care and work environments. We provide passionate and high-quality care for individuals and families within the fields of mental health treatment, addiction services, long term care, short term care, physical therapy, crisis stabilization and so much more. We have amazing employees who provide exceptional care and want to add to our team. You can visit our website at ********************** to learn more. In compliance with the American with Disabilities Act, NCHC will provide reasonable accommodations to qualified individuals and encourages both prospective and current employees to discuss potential accommodations with the employer. North Central Health Care is an Equal Opportunity Employer.

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Job Title: Patient Assistance Counselor Cost Center: 101651100 Financial Counseling Scheduled Weekly Hours: 40 Employee Type: Regular Work Shift: Job Description: JOB SUMMARY The Patient Assistance Counselor is responsible for interviewing, verifying insurance benefits, and following up with uninsured and underinsured patient referrals to assess and assist with their medical, social and financial needs. The individual reviews financial assistance and medication assistance applications to ensure program and financial requirements are met. The individual may calculate income and assets totals and determine level of financial assistance award, and medication assistance eligibility, according to protocol. The Patient Assistance Counselor maintains a thorough knowledge of health care coverage opportunities available through local, state or federal and pharmaceutical programs and Foundation grants, and assists with outreach and enrollment to bridge patients with these resources. This position is on site in Eau Claire, WI JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: None Preferred/Optional: Successful completion of a diagnosis, current procedural terminology (CPT) and medical terminology courses at time of hire. EXPERIENCE Minimum Required: Two years' experience in medical business office, health care setting or comparable experience required. For FHC Dental Center PAC, one year experience in FHC medical or dental office may be acceptable. Preferred/Optional: None CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: * For positions hired within the FHC dental centers: * Basic Life Support (BLS) certification awarded by the American Heart Association (AHA) within three months of hire. * Certified Application Counselor designation through the Centers for Medicare and Medicaid Services within three months from the first fall training offered after hire. Preferred/Optional: * For positions hired within the FHC dental centers: * Basic Life Support (BLS) certification awarded by the American Heart Association (AHA) at time of hire. * Certified Application Counselor designation through the Centers for Medicare and Medicaid Services at time of hire. Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Job Title: Patient Assistance Counselor Cost Center: 101651100 Financial Counseling Scheduled Weekly Hours: 40 Employee Type: Regular Work Shift: Mon-Fri; 8:00 am - 5:00 pm (United States of America) Job Description: JOB SUMMARY The Pre-Service Coordinator secures scheduled encounters by verifying insurance, identifying and completing payer authorization requirements, and creating, communicating and collecting on estimated patient liabilities pre-service. This individual is responsible for verifying insurance details, documenting insurance benefits, producing price estimates, and communicating with patients regarding pre-registration and collection items. JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: Successful completion of a diagnosis, current procedural terminology (CPT) and medical terminology courses, per departmental procedures, within one year of hire. Preferred/Optional: None. EXPERIENCE Minimum Required: Three years' experience in a medical business office or health care setting involving customer service or patient-facing responsibilities, or equivalent experience. Preferred/Optional: Successful completion of post-secondary courses in Medical Terminology and Diagnosis and CPT Coding. CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: None. Preferred/Optional: None. Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job Title:Child Life SpecialistCost Center:301351047 MfdHos-Child Life ServicesScheduled Weekly Hours:8Employee Type:CasualWork Shift:Casual; variable shifts (United States of America) Job Description: JOB SUMMARY The Child Life Specialist helps children and teenagers cope with their health care experiences. The Child Life Specialist will offer support to the individual in the hospital/clinic by preparing them and providing support and distraction during medical procedures. The Child Life Specialist serves as an advocate to the child or teenager and their family members assisting with questions and helping them to understand what is happening at a developmentally appropriate level. The Child Life Specialist will utilize appropriate therapeutic play to relieve stress and teach coping mechanisms to help children and teenagers cope with illnesses and injuries. The Child Life Specialist will participate as part of the interdisciplinary team creating treatment plans for the patient and family. WORK SHIFT Variable Day/PM shifts including occasional weekends. JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: Bachelor's degree in child life, therapeutic recreation with an emphasis in child life, child development, psychology, or related field. Preferred/Optional: Master's degree in child life, therapeutic recreation with an emphasis in child life, child development, psychology, or related field. EXPERIENCE Minimum Required: Successful completion of 600 hours in a child life internship and/or experience as a Child Life Specialist and eligible to sit for the Child Life Certification exam. Preferred/Optional: One year of experience in related field. Effective communication skills, initiative, flexibility, and a team player. Knowledge and experience utilizing technology, and other appropriate children's resources. CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: Certified Child Life Specialist (CCLS) certification awarded by the Association of Child Life Professionals within one year of hire. Basic Life Support (BLS) certification awarded by the American Heart Association or American Red Cross within one month of hire. Preferred/Optional: Certified Therapeutic Recreation Specialist (CTRS) certification awarded by the National Council for Therapeutic Recreation Certification. Basic Life Support (BLS) certification awarded by the American Heart Association or American Red Cross at time of hire. ESSENTIAL JOB FUNCTIONS Utilizes developmentally and emotionally appropriate play to assess and meet the child's psychosocial needs in the healthcare setting. Formulates and implements child life goals based on individual assessments and child life/therapeutic recreation practices to help the child develop attainable goals/skills. Seeks the involvement of families in their child's child life goals and matches expectations with family needs and views, to ensure the family's support of the child and their development. Facilitates group activities and provides design input for other patientcare areas to promote the use, orientation, personalization, comfort and security for each individual participating. Empathizes objectively to assist patients in coping with the stress of hospitalization, illness, death and/or loss. Uses developmentally appropriate and medically accurate teaching aids and techniques to increase the knowledge of the patient and family and ensure the emotional needs are supported. Communicates regularly with the patient's medical team to ensure the medical needs are the center focus and coordinate child life activities around the patient's treatment and care giver schedules. Documents developmental, behavioral and other necessary items in the patient's medical record to provide accurate documentation of the patient's medical history for future use and recommends consults or referrals when the patient's needs are beyond the scope of the child life program. Gives lectures and programs in the community and within the healthcare system, adapting approaches, media and content to the audience to provide a pertinent and comprehensive educational opportunity on child life topics. Provides recommendations of programs and training for healthcare staff and volunteers to ensure the individuals have the appropriate resources to work with the patient in a safe and effective manner. Evaluates child life services by collecting accurate and pertinent data within established time limits to recommend program changes reflective of the patient population, healthcare environment and staffing levels. Regular attendance is required in order to carry out the essential functions of the position. Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

The Stabilizer position is responsible for providing a wide array of culturally sensitive, recovery oriented, trauma sensitive, direct clinical services in conjunction with other staff within the Emergency Service Unit teams along with outside community providers. CSI will assist with the day-to-day functioning of all activities related to the Crisis Stabilization Program. Primary duties include assessing and coordinating the placements of clients, assessments, safety planning, and coordination of ORW support services, and transitional case management of persons stabilizing from a crisis. The position involves mobility throughout the community, working with police, hospitals, other JMHC programs, outside agency's and may require working irregular hours in keeping with the needs of the program. This position on the emergency services team involves working rotating shifts as needed, including evenings weekends and holidays in order to ensure that the clinical needs of the program are being met and to enable the program to operate 24 hours a day, seven days as week, 365 days a year. The Stabilizer reports directly to the assigned supervisor with overall program supervision provided by the Director. Minimum annual service hours are 1,352. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Journey Mental Health Center upholds a strong commitment to People, Opportunities, Community, and Access (POCA) that guides our daily operations. We foster a caring community for all individuals to feel a sense of belonging. We prioritize delivering services that are centered around ensuring fairness and inclusivity for all. We are dedicated to demonstrating courage and initiative within our agency and community to actively dismantle structural oppression for all affected communities. Duties/Responsibilities: A. Provision of Clinical Services Performs accurate assessments to initially evaluate mental health, as well as alcohol and other drug use issues in a culturally sensitive, recovery oriented, trauma sensitive manner. Provides a range of clinical services in conjunction with program staff including outreach, assessment, treatment planning, referral, and case management in a context that is supportive of the consumer's culture, values, and perspectives. Completes accurate clinical records including intakes, assessments, treatment plans and updates, progress notes, discharge summaries, and other information in a timely manner. B. Program and JMHC Participation Attends staff meetings, in-services and other program activities as requested. Participates in JMHC committees, trainings and activities as directed and/or approved. Qualifications Education and Experience: Education/Licensure ESSENTIAL Bachelor's degree in a related behavioral health field with 1 year of clinical experience. OR 4 years of clinical experience with chronically mentally ill persons Experience ESSENTIAL Experience in related behavioral health field. Commitment to work toward improving cultural diversity and inclusion. Strong commitment to principles of recovery and to facilitating consumer participation in treatment/service planning and provision. Knowledge of evidence-based practices for treatment of mental health and co-occurring disorders. Experience in community-based mental health and substance abuse assessment, case management, treatment planning and crisis resolution. Ability to communicate effectively (both orally and in writing). Ability to work effectively with an interdisciplinary team with a positive and creative attitude. Ability to work independently and remain organized and efficient. Superior ethics and interpersonal boundaries as evidenced by past experience in community-based work with related professional references. Possession of a valid driver's license, a favorable driving record, adequate insurance (per WI law) and access to a vehicle with willingness to use it for work (i.e., transporting consumers. PREFERRED Bi-lingual, and/or bi-cultural (Spanish/Hmong/Cambodian). Fluent in American Sign Language. Experience with use of evidence- based practices in mental health, and substance abuse. Physical Requirements: Requires driving, sitting, standing, light lifting, bending, and reaching, and the ability to use and operate standard office equipment, including computer, calculator, phone, printer, cell phone, facsimile, etc. Working Conditions: May require evening or weekend hours depending on program and consumer's needs. Hiring Requirement: All potential candidates will need to successfully pass the Background Information Disclosure (BID) for entity employees and contractors. Wisconsin's Caregivers Law requires background, and criminal checks are required by the Department of Health Services and Wis. Stat. 50.065(6)(c) and Wis. Admin Code § DHS 12.05(4) Journey Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The Mental Health Specialist (MHS) provides direct care for patients in the psychiatric milieu by interacting with patients individually and in groups with a focus on assessment and monitoring of symptoms and behaviors, implementation of behavioral interventions, and enhancing coping strategies. The MHS utilizes a variety of modalities for milieu therapy and milieu management to assist in providing an environment of intensive therapeutic programming for patients. The MHS is also responsible for continuously monitoring for safety in the milieu, and assessing for safety risks associated with patient behaviors and then intervening in real time as needed to maintain the safety of the patients and the staff and reporting assessment data to the RN and/or other members of the multidisciplinary treatment team. Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few: Expect paid time off, parental leave, 401K matching and an employee recognition program. Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. UnityPoint Health - Meriter and UW Health work closely together to deliver exceptional healthcare services to our community. Visit ************************************ to hear more from our team members about why UnityPoint Health is a great place to work. Required Qualifications: Bachelor's Degree Effective interpersonal and communication skills CPI Training within 90 days of hire Preferred Qualifications: Bachelor's degree in psychology, social work, or another healthcare or mental health field. Minimum of one-year experience in a mental health care setting for children/adolescents strongly preferred, but not required. Additional experience providing direct health care services to children/ adolescents and/or adults. CNA certification EEO/M/F/D/V

$5,000 SIGN ON BONUS! The Mental Health Specialist (MHS) provides direct care for patients in the psychiatric milieu by interacting with patients individually and in groups with a focus on assessment and monitoring of symptoms and behaviors, implementation of behavioral interventions, and enhancing coping strategies. The MHS utilizes a variety of modalities for milieu therapy and milieu management to assist in providing an environment of intensive therapeutic programming for patients. The MHS is also responsible for continuously monitoring for safety in the milieu, and assessing for safety risks associated with patient behaviors and then * intervening in real time as needed to maintain the safety of the patients and the staff * reporting assessment data to the RN and/or other members of the multidisciplinary treatment team Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few: Expect paid time off, parental leave, 401K matching and an employee recognition program. Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. UnityPoint Health - Meriter and UW Health work closely together to deliver exceptional healthcare services to our community. Visit ************************************ to hear more from our team members about why UnityPoint Health is a great place to work. Required Qualifications: Bachelor's Degree in a Behavioral Science Minimum of one year experience in a mental health care setting for children/ adolescents Effective interpersonal and communication skills CPI Training within 90 days of hire Preferred Qualifications: Bachelor's degree in psychology, social work, or another healthcare or mental health field Additional experience providing direct health care services to children/ adolescents EEO/M/F/D/V

The Patient Assistance Counselor is responsible for the accurate and timely assessment of uninsured and underinsured patient referrals to determine eligibility for financial assistance programs. This individual is responsible for conducting patient outreach and enrollment activities, reviewing, and processing financial assistance applications, and determining eligibility based on established criteria. The Patient Assistance Counselor ensures accurate documentation of patient interactions, calculates household income and assets to determine award levels, and collaborates with internal teams and external partners to facilitate timely support. By maintaining comprehensive records and monitoring program participation, this role helps ensure patients receive the financial resources necessary for their care. Additionally, the Patient Assistance Counselor contributes to process improvement initiatives and supports special projects aligned with organizational goals. ESSENTIAL JOB FUNCTIONS Documents patient interactions conducted via phone or in person, detailing actions taken to ensure accurate and timely recordkeeping for future reference. Conducts outreach and enrollment activities to connect patients with available healthcare coverage, medication assistance programs, and grants, collaborating with internal teams and external partners to meet patient referral needs. Reviews financial and medication assistance applications for completeness and verifies alignment with established program requirements and eligibility criteria. Assists in the approval or denial of financial assistance applications within delegated authority limits to support timely and accurate processing. Screens patients for program eligibility, calculates income and assets, and determines financial assistance awards; documents interactions accurately to maintain complete records. Calculates household income and asset totals to determine appropriate award levels in accordance with established financial assistance protocols. Assesses patient eligibility for external financial support programs and monitors participation to ensure ongoing access to assistance. Maintains accurate and up-to-date records of financial assistance applications, financial documentation, and patient correspondence. Maintains strict adherence to scheduled work hours with regular and reliable attendance. Performs other duties as assigned. EDUCATION AND EXPERIENCE High school diploma or equivalent. Minimum of two years of experience in a medical business office, healthcare setting, or comparable environment required. Proficient in Microsoft Office Suite. Knowledge of basic business math principles, including calculations and percentages with ability to interpret financial statements and tax returns. CERTIFICATIONS / LICENSES Certified Application Counselor (CAC) designation through the Centers for Medicare and Medicaid Services required within three months of the first available CAC training period after hire. Employees hired fewer than three months prior to the CAC training period may defer certification until the following year. Preferred certification at time of hire. Employees must pass the CAC certification exam within three attempts and within three months of completing training. Failure to pass may result in termination, except in cases of extenuating circumstances. Valid Wisconsin Driver's License required with an acceptable motor vehicle record (MVR), per FHC guidelines. Equal Opportunity Employer

Job Purpose: This is a professional position that involves the direct care of mentally ill adults. This position helps provide a homelike environment. This position is part of a community based, recovery oriented, team of people who provide prevention and intervention services to voluntary adults in psychiatric crisis at the CRC. Essential Job Functions: (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.) Provides case management services for assigned clients; documents clinical files for all client contacts; consults with clinical staff on concerns and client needs. Works as part of team to provide a treatment program for client; acts as advocate with appropriate agencies for individual clients. Monitors client activities and facility environment; helps to create a safe and therapeutic environment for clients; follows established safe practices; protects clients from personal injury; follows safety protocols and calls for assistance as required. Intervenes as necessary to prevent harmful behavior and de-escalate clients; monitors, reviews clients' physical and emotional stability. Provides some oversight and guidance to the Behavioral Health Technician staff to ensure the proper execution of work tasks. Develops and enhances cooperative professional relationships with local community agencies significant to the continuum of care for clients. Processes admission paperwork for clients; coordinates services with medical support, outpatient, emergency rooms, law enforcement, pharmacy, housing and other necessary agencies. Updates and maintains a variety of files, records, charts, and other documents; gathers, compiles and organizes data for management purposes; maintains appropriate records and prepare reports both verbal and written. Assists consumers in learning independent living skills, which are defined in the resident's Individual Service Plan. (i.e. laundry, housekeeping). As well as encourages management of symptoms through support and education. Participates in ensuring that nutritious community meals are planned, prepared, and served within the home, including food preparation, serving and storage. Monitors consumer medication regime and compliance as directed by their physician. Reports to appropriate staff any changes in consumer behavior and functioning. Ensures that residents maintain acceptable standards of personal hygiene. Ensures that residents leave for their appointments appropriately dressed and bathed. Ensures that the house is clean at all times and conforms to CBRF regulations HFS 83. Ensures that all physical repairs are reported to the Director of the Crisis Resource Center. Performs room, water, temperature, or any other daily weekly monitoring that is assigned by the supervisor including labeling and putting away the weekly grocery order. Participates in emergency evacuation procedures and fire alarm system checks with staff and residents. Familiarizes self with resident individualized service plan. Documents residents' daily behavior and routine in the client's chart. Ensures that paperwork and transportation to residents' medical appointments are completed. Orders supplies and groceries as necessary. Trains and orients pool staff as necessary. Supervises and documents morning client groups as appropriate for education level. Plans and maintains menus for house meals. Performs special assignments and or projects as assigned. Other duties as assigned. Qualifications Required Education, Experience, Certifications, Licensure and Credentials: (Where appropriate, education and/or experience may be substituted) Minimum Required Education: Bachelor's Degree is required in the field of Social Work Counseling, or related Human Services Field Minimum Required Experience: Minimum of 2 years' experience working with adults with severe and persistent mental illness. Supervision experience is desirable. Travel Type: None Knowledge, Skills, & Abilities: Must be familiar with Microsoft Word and Excel. Professional workplace appearance and conduct; friendliness and courtesy to clients, coworkers, and vendors. Effectively communicates and develops good working relationships with co-workers. Reliability in reporting to work regularly and on time. Must possess good communication, listening, writing and organizational skills. Ability to communicate effectively over the telephone, by computer and in person. Ability to effectively train coworkers. Experience with adults undergoing a psychiatric crisis. Knowledge of community resources available to consumers in the Milwaukee County area. Ability to communicate clearly and concisely in English and Spanish, both orally and in writing is desirable. Ability to use a personal computer. Ability to perform well in a fast-paced work environment. Physical Requirements, Visual Acuity, and Work Conditions: Physical Requirements: On occasion must be able to push/pull/lift/move objects weighing at least 50 pounds. Work is performed largely at the Crisis Resource Center, an office environment, other various settings. Visual Acuity: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal. Working Conditions: This position may work in a variety of indoor and outdoor work environments including the Crisis Resource Center, office settings and may include outdoor areas. Work areas may include various outdoor weather conditions, loud noises, and fluctuating temperatures and require the use of stairs. Employee is expected to contribute to a 24 hour/7 day per week crisis response staffing capability.

**Job Purpose:** This is a professional position that involves the direct care of mentally ill adults. This position helps provide a homelike environment. This position is part of a community based, recovery oriented, team of people who provide prevention and intervention services to voluntary adults in psychiatric crisis at the CRC. **Essential Job Functions:** _(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)_ + Provides case management services for assigned clients; documents clinical files for all client contacts; consults with clinical staff on concerns and client needs. + Works as part of team to provide a treatment program for client; acts as advocate with appropriate agencies for individual clients. + Monitors client activities and facility environment; helps to create a safe and therapeutic environment for clients; follows established safe practices; protects clients from personal injury; follows safety protocols and calls for assistance as required. + Intervenes as necessary to prevent harmful behavior and de-escalate clients; monitors, reviews clients' physical and emotional stability. + Provides some oversight and guidance to the Behavioral Health Technician staff to ensure the proper execution of work tasks. + Develops and enhances cooperative professional relationships with local community agencies significant to the continuum of care for clients. + Processes admission paperwork for clients; coordinates services with medical support, outpatient, emergency rooms, law enforcement, pharmacy, housing and other necessary agencies. + Updates and maintains a variety of files, records, charts, and other documents; gathers, compiles and organizes data for management purposes; maintains appropriate records and prepare reports both verbal and written. + Assists consumers in learning independent living skills, which are defined in the resident's Individual Service Plan. (i.e. laundry, housekeeping). As well as encourages management of symptoms through support and education. + Participates in ensuring that nutritious community meals are planned, prepared, and served within the home, including food preparation, serving and storage. + Monitors consumer medication regime and compliance as directed by their physician. + Reports to appropriate staff any changes in consumer behavior and functioning. + Ensures that residents maintain acceptable standards of personal hygiene. + Ensures that residents leave for their appointments appropriately dressed and bathed. + Ensures that the house is clean at all times and conforms to CBRF regulations HFS 83. + Ensures that all physical repairs are reported to the Director of the Crisis Resource Center. + Performs room, water, temperature, or any other daily weekly monitoring that is assigned by the supervisor including labeling and putting away the weekly grocery order. + Participates in emergency evacuation procedures and fire alarm system checks with staff and residents. + Familiarizes self with resident individualized service plan. + Documents residents' daily behavior and routine in the client's chart. + Ensures that paperwork and transportation to residents' medical appointments are completed. + Orders supplies and groceries as necessary. + Trains and orients pool staff as necessary. + Supervises and documents morning client groups as appropriate for education level. + Plans and maintains menus for house meals. + Performs special assignments and or projects as assigned. + Other duties as assigned. **Qualifications** **Required Education, Experience, Certifications, Licensure and Credentials:** _(Where appropriate, education and/or experience may be substituted)_ **Minimum Required Education:** Bachelor's Degree is required in the field of Social Work Counseling, or related Human Services Field **Minimum Required Experience:** Minimum of 2 years' experience working with adults with severe and persistent mental illness. Supervision experience is desirable. **Travel Type:** None **Knowledge, Skills, & Abilities:** + Must be familiar with Microsoft Word and Excel. + Professional workplace appearance and conduct; friendliness and courtesy to clients, coworkers, and vendors. + Effectively communicates and develops good working relationships with co-workers. + Reliability in reporting to work regularly and on time. + Must possess good communication, listening, writing and organizational skills. Ability to communicate effectively over the telephone, by computer and in person. + Ability to effectively train coworkers. + Experience with adults undergoing a psychiatric crisis. + Knowledge of community resources available to consumers in the Milwaukee County area. + Ability to communicate clearly and concisely in English and Spanish, both orally and in writing is desirable. + Ability to use a personal computer. + Ability to perform well in a fast-paced work environment. **Physical Requirements, Visual Acuity, and Work Conditions:** **Physical Requirements** : On occasion must be able to push/pull/lift/move objects weighing at least 50 pounds. Work is performed largely at the Crisis Resource Center, an office environment, other various settings. **Visual Acuity** : The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal. **Working Conditions** : This position may work in a variety of indoor and outdoor work environments including the Crisis Resource Center, office settings and may include outdoor areas. Work areas may include various outdoor weather conditions, loud noises, and fluctuating temperatures and require the use of stairs. Employee is expected to contribute to a 24 hour/7 day per week crisis response staffing capability.

The Patient Assistance Counselor is responsible for the accurate and timely assessment of uninsured and underinsured patient referrals to determine eligibility for financial assistance programs. This individual is responsible for conducting patient outreach and enrollment activities, reviewing, and processing financial assistance applications, and determining eligibility based on established criteria. The Patient Assistance Counselor ensures accurate documentation of patient interactions, calculates household income and assets to determine award levels, and collaborates with internal teams and external partners to facilitate timely support. By maintaining comprehensive records and monitoring program participation, this role helps ensure patients receive the financial resources necessary for their care. Additionally, the Patient Assistance Counselor contributes to process improvement initiatives and supports special projects aligned with organizational goals. ESSENTIAL JOB FUNCTIONS Documents patient interactions conducted via phone or in person, detailing actions taken to ensure accurate and timely recordkeeping for future reference. Conducts outreach and enrollment activities to connect patients with available healthcare coverage, medication assistance programs, and grants, collaborating with internal teams and external partners to meet patient referral needs. Reviews financial and medication assistance applications for completeness and verifies alignment with established program requirements and eligibility criteria. Assists in the approval or denial of financial assistance applications within delegated authority limits to support timely and accurate processing. Screens patients for program eligibility, calculates income and assets, and determines financial assistance awards; documents interactions accurately to maintain complete records. Calculates household income and asset totals to determine appropriate award levels in accordance with established financial assistance protocols. Assesses patient eligibility for external financial support programs and monitors participation to ensure ongoing access to assistance. Maintains accurate and up-to-date records of financial assistance applications, financial documentation, and patient correspondence. Maintains strict adherence to scheduled work hours with regular and reliable attendance. Performs other duties as assigned. EDUCATION AND EXPERIENCE High school diploma or equivalent. Minimum of two years of experience in a medical business office, healthcare setting, or comparable environment required. Proficient in Microsoft Office Suite. Knowledge of basic business math principles, including calculations and percentages with ability to interpret financial statements and tax returns. CERTIFICATIONS / LICENSES Certified Application Counselor (CAC) designation through the Centers for Medicare and Medicaid Services required within three months of the first available CAC training period after hire. Employees hired fewer than three months prior to the CAC training period may defer certification until the following year. Preferred certification at time of hire. Employees must pass the CAC certification exam within three attempts and within three months of completing training. Failure to pass may result in termination, except in cases of extenuating circumstances. Valid Wisconsin Driver's License required with an acceptable motor vehicle record (MVR), per FHC guidelines. Equal Employment Opportunity

**Job Purpose:** This is a professional position that involves the direct care of mentally ill adults. This position helps provide a homelike environment. This position is part of a community based, recovery oriented, team of people who provide prevention and intervention services to voluntary adults in psychiatric crisis at the CRC. **Essential Job Functions:** _(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)_ + Provides case management services for assigned clients; documents clinical files for all client contacts; consults with clinical staff on concerns and client needs. + Works as part of team to provide a treatment program for client; acts as advocate with appropriate agencies for individual clients. + Monitors client activities and facility environment; helps to create a safe and therapeutic environment for clients; follows established safe practices; protects clients from personal injury; follows safety protocols and calls for assistance as required. + Intervenes as necessary to prevent harmful behavior and de-escalate clients; monitors, reviews clients' physical and emotional stability. + Provides some oversight and guidance to the Behavioral Health Technician staff to ensure the proper execution of work tasks. + Develops and enhances cooperative professional relationships with local community agencies significant to the continuum of care for clients. + Processes admission paperwork for clients; coordinates services with medical support, outpatient, emergency rooms, law enforcement, pharmacy, housing and other necessary agencies. + Updates and maintains a variety of files, records, charts, and other documents; gathers, compiles and organizes data for management purposes; maintains appropriate records and prepare reports both verbal and written. + Assists consumers in learning independent living skills, which are defined in the resident's Individual Service Plan. (i.e. laundry, housekeeping). As well as encourages management of symptoms through support and education. + Participates in ensuring that nutritious community meals are planned, prepared, and served within the home, including food preparation, serving and storage. + Monitors consumer medication regime and compliance as directed by their physician. + Reports to appropriate staff any changes in consumer behavior and functioning. + Ensures that residents maintain acceptable standards of personal hygiene. + Ensures that residents leave for their appointments appropriately dressed and bathed. + Ensures that the house is clean at all times and conforms to CBRF regulations HFS 83. + Ensures that all physical repairs are reported to the Director of the Crisis Resource Center. + Performs room, water, temperature, or any other daily weekly monitoring that is assigned by the supervisor including labeling and putting away the weekly grocery order. + Participates in emergency evacuation procedures and fire alarm system checks with staff and residents. + Familiarizes self with resident individualized service plan. + Documents residents' daily behavior and routine in the client's chart. + Ensures that paperwork and transportation to residents' medical appointments are completed. + Orders supplies and groceries as necessary. + Trains and orients pool staff as necessary. + Supervises and documents morning client groups as appropriate for education level. + Plans and maintains menus for house meals. + Performs special assignments and or projects as assigned. + Other duties as assigned. **Qualifications** **Required Education, Experience, Certifications, Licensure and Credentials:** _(Where appropriate, education and/or experience may be substituted)_ **Minimum Required Education:** Bachelor's Degree is required in the field of Social Work Counseling, or related Human Services Field **Minimum Required Experience:** Minimum of 2 years' experience working with adults with severe and persistent mental illness. Supervision experience is desirable. **Travel Type:** None **Knowledge, Skills, & Abilities:** + Must be familiar with Microsoft Word and Excel. + Professional workplace appearance and conduct; friendliness and courtesy to clients, coworkers, and vendors. + Effectively communicates and develops good working relationships with co-workers. + Reliability in reporting to work regularly and on time. + Must possess good communication, listening, writing and organizational skills. Ability to communicate effectively over the telephone, by computer and in person. + Ability to effectively train coworkers. + Experience with adults undergoing a psychiatric crisis. + Knowledge of community resources available to consumers in the Milwaukee County area. + Ability to communicate clearly and concisely in English and Spanish, both orally and in writing is desirable. + Ability to use a personal computer. + Ability to perform well in a fast-paced work environment. **Physical Requirements, Visual Acuity, and Work Conditions:** **Physical Requirements** : On occasion must be able to push/pull/lift/move objects weighing at least 50 pounds. Work is performed largely at the Crisis Resource Center, an office environment, other various settings. **Visual Acuity** : The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal. **Working Conditions** : This position may work in a variety of indoor and outdoor work environments including the Crisis Resource Center, office settings and may include outdoor areas. Work areas may include various outdoor weather conditions, loud noises, and fluctuating temperatures and require the use of stairs. Employee is expected to contribute to a 24 hour/7 day per week crisis response staffing capability.

JOB OBJECTIVE: To ensure timely receipt, safe and efficient recording, handling and distribution of materials throughout Promega's Madison campus warehouses. 1. Receive, deliver and initiate transfer of materials between Promega warehouses to ensure materials reach intended recipients on time. 2. Maintain warehouse inventory records. 3. Manage/maintain Promega warehouses keeping them in a clean and orderly condition. 4. Operate equipment proficiently and safely. 5. Able to adjust to the changing needs and demands of the department as communicated by Supervisor. 6. Understand and comply with ethical, legal and regulatory requirements applicable to our business. 7. Participate in the annual physical inventory. 8. Take on special assignments as requested. 9. Able to cover at least 1 other area within DS department after being fully trained to do so. 10. Demonstrates inclusion through their own words and actions and is accountable for a safe workspace. Acts with kindness, curiosity and respect for others. 11. Embracing and being open to incorporating Promega's 6 Emotional & Social Intelligence (ESI) core principles in daily work. 12. Understands and complies with ethical, legal and regulatory requirements applicable to our business. KEY QUALIFICATIONS: 1. High School diploma or proven work experience that ensures you are ready to be successful in this role. 2. Self-directed individual, willing to work in a team driven environment. 3. Strong customer service orientation. 4. Ability to work effectively with a broad range of departments. 5. Ability to learn material handling equipment. PREFERRED QUALIFICATIONS: 1. Ability to work independently with minimum guidance. 2. Ability to effectively prioritize work assignments, easily adapt to the changing needs of the position. 3. Strong attention to detail and organizational skills. 4. Ability to maintain a productive working atmosphere, friendly and cooperative. PHYSICAL DEMANDS: 1. Ability to work with a computer in an interactive manner for extended periods of time. 2. Ability to operate warehouse equipment. 3. Ability to drive a delivery vehicle or a forklift. 4. Ability to daily move and transport objects weighing up to 40 pounds. 5. Ability to regularly reach for objects. 6. Ability to use ladders throughout the day. 7. Capable of remain stationary and move for extended periods of time during the day. At Promega, we are committed to building a diverse workforce that reflects the communities we serve and creating a culture where everyone belongs. As an Equal Opportunity Employer, we welcome and encourage applications from all backgrounds, ensuring that employment decisions are made fairly and equitably.

The Patient Assistance Counselor is responsible for the accurate and timely assessment of uninsured and underinsured patient referrals to determine eligibility for financial assistance programs. This individual is responsible for conducting patient outreach and enrollment activities, reviewing, and processing financial assistance applications, and determining eligibility based on established criteria. The Patient Assistance Counselor ensures accurate documentation of patient interactions, calculates household income and assets to determine award levels, and collaborates with internal teams and external partners to facilitate timely support. By maintaining comprehensive records and monitoring program participation, this role helps ensure patients receive the financial resources necessary for their care. Additionally, the Patient Assistance Counselor contributes to process improvement initiatives and supports special projects aligned with organizational goals. ESSENTIAL JOB FUNCTIONS Documents patient interactions conducted via phone or in person, detailing actions taken to ensure accurate and timely recordkeeping for future reference. Conducts outreach and enrollment activities to connect patients with available healthcare coverage, medication assistance programs, and grants, collaborating with internal teams and external partners to meet patient referral needs. Reviews financial and medication assistance applications for completeness and verifies alignment with established program requirements and eligibility criteria. Assists in the approval or denial of financial assistance applications within delegated authority limits to support timely and accurate processing. Screens patients for program eligibility, calculates income and assets, and determines financial assistance awards; documents interactions accurately to maintain complete records. Calculates household income and asset totals to determine appropriate award levels in accordance with established financial assistance protocols. Assesses patient eligibility for external financial support programs and monitors participation to ensure ongoing access to assistance. Maintains accurate and up-to-date records of financial assistance applications, financial documentation, and patient correspondence. Maintains strict adherence to scheduled work hours with regular and reliable attendance. Performs other duties as assigned. EDUCATION AND EXPERIENCE High school diploma or equivalent. Minimum of two years of experience in a medical business office, healthcare setting, or comparable environment required. Proficient in Microsoft Office Suite. Knowledge of basic business math principles, including calculations and percentages with ability to interpret financial statements and tax returns. CERTIFICATIONS / LICENSES Certified Application Counselor (CAC) designation through the Centers for Medicare and Medicaid Services required within three months of the first available CAC training period after hire. Employees hired fewer than three months prior to the CAC training period may defer certification until the following year. Preferred certification at time of hire. Employees must pass the CAC certification exam within three attempts and within three months of completing training. Failure to pass may result in termination, except in cases of extenuating circumstances. Valid Wisconsin Driver's License required with an acceptable motor vehicle record (MVR), per FHC guidelines. Equal Opportunity Employer

Are you ready to work for an employer that truly values your contributions and well-being? At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven organization, where your work makes a meaningful impact on the community every day. About Family Services Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive. We're Hiring! We are seeking Crisis Counselors to join our team. This full-time position is responsible for providing 24-hour counseling services for consumers in need of emergency mental health services. Services include assessment of consumer functioning and implementation of appropriate short term treatment plan developed in tandem with consumer and designed to meet consumer short term physical and mental health needs. The Crisis Counselor works cooperatively with other community professionals to maintain consumer safety through assessments for general mental health, suicide, homicide, and ability to care for self. Key Responsibilities Serve as a liaison between the consumer and other service organizations in providing and receiving referrals. Provide 24-hour crisis intervention services. Assess consumer mental health status and coordinate emergency services. To assess for and implement Chapter 55 Protective Placements and subsequent placement at appropriate facilities when necessary after normal business hours for county Adult Protective Services. Qualifications Education: Required: Bachelor's degree or equivalent work experience Extensive training is provided to new hires so new graduates are encouraged to apply. Skills and Competencies: A working knowledge of human growth and development, mental health, adolescent psychology, marital and family structure, and the impact of the environment on individual behavior. Time management skills and the ability to meet work demands on a moderately independent basis. Ability to establish and maintain relationships within and outside the agency in a professional manner. Ability to evaluate one's own performance, capabilities, and limitations with reasonable accuracy. Valid Wisconsin Driver's License with reliable personal vehicle. Maintain required auto insurance and acceptable driving record requirements. Why Join Us? Family Services offers a supportive and collaborative work environment where you can make a meaningful impact every day and help advance our mission to Protect, Heal, and Care. Apply today to join our team and make a difference in the lives of others!