Post job

Field service representative lead vs field service technician

The differences between field service representative leads and field service technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a field service representative lead, becoming a field service technician takes usually requires 6-12 months. Additionally, a field service technician has an average salary of $54,339, which is higher than the $49,000 average annual salary of a field service representative lead.

The top three skills for a field service representative lead include FSR, technical assistance and maintenance procedures. The most important skills for a field service technician are customer service, preventative maintenance, and customer satisfaction.

Field service representative lead vs field service technician overview

Field Service Representative LeadField Service Technician
Yearly salary$49,000$54,339
Hourly rate$23.56$26.12
Growth rate10%8%
Number of jobs122,667167,298
Job satisfaction--
Most common degreeBachelor's Degree, 41%Associate Degree, 40%
Average age4944
Years of experience412

Field service representative lead vs field service technician salary

Field service representative leads and field service technicians have different pay scales, as shown below.

Field Service Representative LeadField Service Technician
Average salary$49,000$54,339
Salary rangeBetween $32,000 And $74,000Between $35,000 And $82,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Google
Best paying industry-Finance

Differences between field service representative lead and field service technician education

There are a few differences between a field service representative lead and a field service technician in terms of educational background:

Field Service Representative LeadField Service Technician
Most common degreeBachelor's Degree, 41%Associate Degree, 40%
Most common majorBusinessElectrical Engineering
Most common collegeSUNY College of Technology at Alfred-

Field service representative lead vs field service technician demographics

Here are the differences between field service representative leads' and field service technicians' demographics:

Field Service Representative LeadField Service Technician
Average age4944
Gender ratioMale, 88.7% Female, 11.3%Male, 92.3% Female, 7.7%
Race ratioBlack or African American, 8.4% Unknown, 4.5% Hispanic or Latino, 16.0% Asian, 2.1% White, 67.8% American Indian and Alaska Native, 1.2%Black or African American, 4.8% Unknown, 3.8% Hispanic or Latino, 16.8% Asian, 1.7% White, 72.2% American Indian and Alaska Native, 0.7%
LGBT Percentage4%1%

Differences between field service representative lead and field service technician duties and responsibilities

Field service representative lead example responsibilities.

  • Manage training and maintenance facility in Iraq, continuously training and upgrading unit equipment and capabilities while in combat.
  • Help develop the role and responsibilities for the FSR position that are still apply and active within the organization.
  • Develop a training program for newly hire FSR s to ensure all are fully train and qualify to deploy worldwide.
  • Determine eligibility for clients in the community for in-home and consumer direct service programs by reviewing Medicaid and Medicare guidelines.
  • Install, troubleshot, and maintain automated semiconductor manufacturing equipment.

Field service technician example responsibilities.

  • Manage onsite supporting contractors to achieve customers end result to satisfaction.
  • Lead initiatives to decrease manufacturing downtime and increase QA process inspection.
  • Manage a team of 12 field engineers and 130 MRI systems in NYC.
  • Collaborate to achieve a Citrix solution for the IADC shop floor and implement the current server farm.
  • Manage and administer network security, LAN, WLAN, desktops, servers, applications, and databases.
  • Manage and service access control technology to include Honeywell's StarII and TEMA, and PCSC MicroLPM and IQ series controllers.
  • Show more

Field service representative lead vs field service technician skills

Common field service representative lead skills
  • FSR, 18%
  • Technical Assistance, 10%
  • Maintenance Procedures, 10%
  • Technical Problems, 8%
  • AC, 6%
  • Logistics, 6%
Common field service technician skills
  • Customer Service, 19%
  • Preventative Maintenance, 8%
  • Customer Satisfaction, 6%
  • Technical Support, 5%
  • Hand Tools, 4%
  • Test Equipment, 3%

Browse installation, maintenance and repair jobs